// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe82e=['Subjects','Descriptions','<br>','Tags','name','custom_fields','keyBy','value','format','%s/api/v2/tickets','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','remoteUri','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','forEach','includes','type','nameField','customField','content','string','picklist','push','variable','variableName','idField','Variable','toLowerCase','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','catch','error','outbound','recordingFormat','none','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','[OUTBOUND]','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','redis','defaults','application/json','info','Creating\x20new\x20ticket...','merge','Caller\x20-\x20%s','calleridname','getString'];(function(_0x3ef4f1,_0x5f0f9b){var _0x69953c=function(_0xb4e621){while(--_0xb4e621){_0x3ef4f1['push'](_0x3ef4f1['shift']());}};_0x69953c(++_0x5f0f9b);}(_0xe82e,0x101));var _0xee82=function(_0x344a3f,_0x579a22){_0x344a3f=_0x344a3f-0x0;var _0x264712=_0xe82e[_0x344a3f];return _0x264712;};'use strict';var _=require(_0xee82('0x0'));var rp=require(_0xee82('0x1'));var md5=require(_0xee82('0x2'));var util=require(_0xee82('0x3'));var Redis=require(_0xee82('0x4'));var intUtil=require(_0xee82('0x5'));var config=require('../../../../config/environment');var logger=require(_0xee82('0x6'))('freshdesk');config[_0xee82('0x7')]=_[_0xee82('0x8')](config[_0xee82('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xee82('0x7')]));var headers={'Content-Type':'application/json','Accept':_0xee82('0x9')};function emit(_0x275a6d,_0x574cf8,_0x2ab2c5){io['to'](_0x275a6d)['emit'](_0x574cf8,_0x2ab2c5);}function getTicket(_0xa3f385,_0xd1c856,_0x13c023,_0x3687b4,_0xe0a5ca){logger[_0xee82('0xa')](_0xee82('0xb'));var _0x17ebe2=_[_0xee82('0xc')]({'responder_id':_0xd1c856['id'],'requester_id':_0x13c023['id'],'name':util['format'](_0xee82('0xd'),_0xe0a5ca[_0xee82('0xe')]),'phone':_0xe0a5ca['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xee82('0xf')](_0x3687b4[_0xee82('0x10')],_0xe0a5ca,'\x20'),'description':intUtil['getString'](_0x3687b4[_0xee82('0x11')],_0xe0a5ca,_0xee82('0x12')),'tags':getTags(_0x3687b4[_0xee82('0x13')],_0xee82('0x14'))},getCustomFields(_0x3687b4['Fields'],_0xe0a5ca));_0x17ebe2[_0xee82('0x15')]=_['mapValues'](_[_0xee82('0x16')](_0x17ebe2[_0xee82('0x15')],'id'),_0xee82('0x17'));return request({'uri':util[_0xee82('0x18')](_0xee82('0x19'),_0xa3f385['remoteUri']),'method':_0xee82('0x1a'),'body':_0x17ebe2})[_0xee82('0x1b')](function(_0x460652){logger[_0xee82('0xa')](_0xee82('0x1c'));return _0x460652;});}function getUser(_0x427038,_0x54710e){if(intUtil[_0xee82('0x1d')](_0x54710e)){return request({'uri':util[_0xee82('0x18')](_0xee82('0x1e'),_0x427038['remoteUri']),'qs':{'email':_0x54710e}})['then'](function(_0x423ff2){if(_0x423ff2[_0xee82('0x1f')]){logger['info'](_0xee82('0x20'));return _[_0xee82('0x21')](_0x423ff2,function(_0x3f2643){return _0x3f2643[_0xee82('0x22')][_0xee82('0x23')]===_0x54710e;});}else{logger[_0xee82('0xa')](_0xee82('0x24'));return request({'uri':util[_0xee82('0x18')](_0xee82('0x25'),_0x427038[_0xee82('0x26')])})[_0xee82('0x1b')](function(_0x5840c5){logger[_0xee82('0xa')](_0xee82('0x27'));return _0x5840c5;});}});}else{logger[_0xee82('0xa')](_0xee82('0x28'));return request({'uri':util['format'](_0xee82('0x25'),_0x427038[_0xee82('0x26')])})[_0xee82('0x1b')](function(_0x5c0957){logger[_0xee82('0xa')](_0xee82('0x27'));return _0x5c0957;});}}function getEndUser(_0x37412f,_0x594cb1,_0x3e45d2){logger[_0xee82('0xa')]('Searching\x20enduser\x20with\x20phone',_0x3e45d2);return request({'uri':util[_0xee82('0x18')](_0xee82('0x29'),_0x37412f[_0xee82('0x26')]),'qs':{'phone':_0x3e45d2}})['then'](function(_0x175eb8){if(_0x175eb8[_0xee82('0x1f')]){logger[_0xee82('0xa')](_0xee82('0x2a'));return _[_0xee82('0x21')](_0x175eb8,{'phone':_0x3e45d2});}else{logger[_0xee82('0xa')](_0xee82('0x2b'));return request({'uri':util[_0xee82('0x18')](_0xee82('0x29'),_0x37412f[_0xee82('0x26')]),'method':'POST','body':{'name':_0x594cb1,'phone':_0x3e45d2}})['then'](function(_0x15ed66){logger[_0xee82('0xa')](_0xee82('0x2c'));return _0x15ed66;});}});}function getAuth(_0x22a996){return util[_0xee82('0x18')](_0xee82('0x2d'),new Buffer(_0x22a996[_0xee82('0x2e')]+':X')[_0xee82('0x2f')](_0xee82('0x30')));}function request(_0x278076){logger[_0xee82('0x31')](_0xee82('0x32'),JSON[_0xee82('0x33')](_0x278076));return rp(_[_0xee82('0x8')](_0x278076,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4bcb38,_0x3d430b){var _0x1eb6c9=[];if(_0x4bcb38&&_0x4bcb38['length']>0x0){_0x1eb6c9=_['map'](_0x4bcb38,_0x3d430b);}return _0x1eb6c9;}function getCustomFields(_0x3d1635,_0x5cfbea){var _0x573c21=[];var _0x22cee0={'custom_fields':[]};if(_0x3d1635[_0xee82('0x1f')]>0x0){_[_0xee82('0x34')](_0x3d1635,function(_0x31b200){if(_[_0xee82('0x35')](['string','picklist'],_0x31b200[_0xee82('0x36')])&&_0x31b200[_0xee82('0x37')]&&!_0x31b200[_0xee82('0x38')]){_0x22cee0[_0x31b200['nameField']['toLowerCase']()]=_0x31b200[_0xee82('0x39')][_0xee82('0x2f')]();}else if(_[_0xee82('0x35')]([_0xee82('0x3a'),_0xee82('0x3b')],_0x31b200[_0xee82('0x36')])&&_0x31b200['idField']&&_0x31b200[_0xee82('0x38')]){_0x22cee0['custom_fields'][_0xee82('0x3c')]({'id':_0x31b200['idField'],'value':_0x31b200[_0xee82('0x39')][_0xee82('0x2f')]()});}else if(_0x31b200['type']===_0xee82('0x3d')&&_0x31b200[_0xee82('0x3e')]&&_0x31b200[_0xee82('0x3f')]&&_0x31b200[_0xee82('0x38')]){_0x5cfbea[_0x31b200[_0xee82('0x3e')]]&&_0x22cee0[_0xee82('0x15')][_0xee82('0x3c')]({'id':_0x31b200[_0xee82('0x3f')],'value':_0x5cfbea[_0x31b200[_0xee82('0x3e')]][_0xee82('0x2f')]()});}else if(_0x31b200['type']==='customVariable'&&_0x31b200[_0xee82('0x40')]&&_0x31b200[_0xee82('0x40')]['name']&&_0x31b200[_0xee82('0x3f')]&&_0x31b200['customField']){_0x5cfbea[_0x31b200[_0xee82('0x40')][_0xee82('0x14')][_0xee82('0x41')]()]&&_0x22cee0['custom_fields'][_0xee82('0x3c')]({'id':_0x31b200['idField'],'value':_0x5cfbea[_0x31b200[_0xee82('0x40')][_0xee82('0x14')][_0xee82('0x41')]()][_0xee82('0x2f')]()});}});}return _0x22cee0;}exports[_0xee82('0x42')]=function(_0x31135c,_0x28c72c,_0x2e952b,_0x5228bf,_0x5ce8da,_0x1ec2b5){var _0x2bafe9,_0x7badb1;_0x1ec2b5[_0xee82('0x26')]=intUtil[_0xee82('0x43')](_0x1ec2b5[_0xee82('0x26')]);_0x1ec2b5['serverUrl']=intUtil[_0xee82('0x43')](_0x1ec2b5['serverUrl']);if(_0x5ce8da&&_0x5ce8da[_0xee82('0x44')]){logger[_0xee82('0xa')](_0xee82('0x45'),_0xee82('0x46'));_0x28c72c[_0xee82('0x47')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1ec2b5[_0xee82('0x48')],_0x28c72c[_0xee82('0x49')],md5(_0x28c72c[_0xee82('0x49')]));}else{_0x28c72c[_0xee82('0x47')]='';}headers[_0xee82('0x4a')]=getAuth(_0x1ec2b5);return getUser(_0x1ec2b5,_0x5228bf[_0xee82('0x23')])[_0xee82('0x1b')](function(_0x344465){_0x2bafe9=_0x344465;logger[_0xee82('0xa')](_0xee82('0x4b'),_0x2bafe9['id']);return getEndUser(_0x1ec2b5,_0x28c72c[_0xee82('0xe')],_0x28c72c[_0xee82('0x4c')]);})['then'](function(_0x25bb71){_0x7badb1=_0x25bb71;logger['info'](_0xee82('0x4d'),_0x7badb1['id']);return getTicket(_0x1ec2b5,_0x2bafe9,_0x7badb1,_0x2e952b,_0x28c72c);})['then'](function(_0xdc7ee2){if(_0xdc7ee2&&_0xdc7ee2['id']){logger[_0xee82('0xa')]('Ticket\x20created!');logger[_0xee82('0xa')](_0xee82('0x4e'),_0xdc7ee2['id']);logger['info']('[QUEUE]',_0xee82('0x4f'));emit(util['format'](_0xee82('0x50'),_0x5228bf['name']),'trigger:browser:url',{'uri':util[_0xee82('0x18')]('%s/helpdesk/tickets/%d',_0x1ec2b5[_0xee82('0x26')],_0xdc7ee2['id'])});}})[_0xee82('0x51')](function(_0x1840c0){logger[_0xee82('0x52')]('[QUEUE]',JSON['stringify'](_0x1840c0));});};exports[_0xee82('0x53')]=function(_0x57b099,_0x2af99e,_0x5a458c,_0x4612b4,_0x2ed3f2,_0x518e27,_0x35b2ed){var _0x35ccd3,_0x15df65;_0x518e27[_0xee82('0x26')]=intUtil[_0xee82('0x43')](_0x518e27[_0xee82('0x26')]);_0x518e27['serverUrl']=intUtil['stripTrailingSlash'](_0x518e27['serverUrl']);if(_0x35b2ed&&_0x35b2ed[_0xee82('0x54')]&&_0x35b2ed['recordingFormat']!==_0xee82('0x55')){logger[_0xee82('0xa')]('[OUTBOUND]',_0xee82('0x46'));_0x2af99e[_0xee82('0x47')]=util['format'](_0xee82('0x56'),_0x518e27[_0xee82('0x48')],_0x2af99e[_0xee82('0x49')],md5(_0x2af99e[_0xee82('0x49')]));}headers[_0xee82('0x4a')]=getAuth(_0x518e27);return getUser(_0x518e27,_0x4612b4[_0xee82('0x23')])[_0xee82('0x1b')](function(_0x2cbf17){_0x35ccd3=_0x2cbf17;logger[_0xee82('0xa')](_0xee82('0x4b'),_0x35ccd3['id']);return getEndUser(_0x518e27,_0x2af99e[_0xee82('0x57')],_0x2af99e['destcalleridnum']);})[_0xee82('0x1b')](function(_0x1d6ad6){_0x15df65=_0x1d6ad6;logger['info']('The\x20Enduser\x20ID\x20is:',_0x15df65['id']);return getTicket(_0x518e27,_0x35ccd3,_0x15df65,_0x5a458c,_0x2af99e);})[_0xee82('0x1b')](function(_0x575dfe){if(_0x575dfe&&_0x575dfe['id']){logger[_0xee82('0xa')](_0xee82('0x1c'));logger[_0xee82('0xa')](_0xee82('0x4e'),_0x575dfe['id']);logger[_0xee82('0xa')](_0xee82('0x58'),_0xee82('0x4f'));emit(util['format'](_0xee82('0x50'),_0x4612b4[_0xee82('0x14')]),'trigger:browser:url',{'uri':util['format']('%s/helpdesk/tickets/%d',_0x518e27[_0xee82('0x26')],_0x575dfe['id'])});}})[_0xee82('0x51')](function(_0x1e325e){logger[_0xee82('0x52')](_0xee82('0x58'),JSON[_0xee82('0x33')](_0x1e325e));});};exports['unmanaged']=function(_0x4f4206,_0x50f178,_0x588d0b,_0x51854b,_0x54cddd,_0x46a021){var _0x52d90c,_0x4b2d18;_0x46a021[_0xee82('0x26')]=intUtil[_0xee82('0x43')](_0x46a021[_0xee82('0x26')]);_0x46a021[_0xee82('0x48')]=intUtil[_0xee82('0x43')](_0x46a021['serverUrl']);if(_0x54cddd&&_0x54cddd[_0xee82('0x44')]){logger['info']('['+_0x50f178[_0xee82('0x59')][_0xee82('0x5a')]()+']',_0xee82('0x46'));_0x50f178[_0xee82('0x47')]=util[_0xee82('0x18')](_0xee82('0x56'),_0x46a021[_0xee82('0x48')],_0x50f178[_0xee82('0x49')],md5(_0x50f178['uniqueid']));}else{_0x50f178['recordingURL']='';}headers[_0xee82('0x4a')]=getAuth(_0x46a021);return getUser(_0x46a021,'')[_0xee82('0x1b')](function(_0x50356e){_0x52d90c=_0x50356e;logger[_0xee82('0xa')]('The\x20User\x20ID\x20is:',_0x52d90c['id']);return getEndUser(_0x46a021,_0x50f178[_0xee82('0xe')],_0x50f178[_0xee82('0x4c')]);})[_0xee82('0x1b')](function(_0xaa131c){_0x4b2d18=_0xaa131c;logger[_0xee82('0xa')]('The\x20Enduser\x20ID\x20is:',_0x4b2d18['id']);return getTicket(_0x46a021,_0x52d90c,_0x4b2d18,_0x588d0b,_0x50f178);})[_0xee82('0x1b')](function(_0x5026af){if(_0x5026af){logger[_0xee82('0xa')]('Ticket\x20created!');logger[_0xee82('0xa')](_0xee82('0x4e'),_0x5026af['id']);}})['catch'](function(_0x1b6d49){logger[_0xee82('0x52')]('['+_0x50f178[_0xee82('0x59')][_0xee82('0x5a')]()+']',JSON[_0xee82('0x33')](_0x1b6d49));});};
\ No newline at end of file
+var _0x5d0d=['mapValues','keyBy','%s/api/v2/tickets','remoteUri','POST','then','%s/api/v2/agents','find','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','GET','map','string','type','nameField','customField','toLowerCase','content','picklist','idField','variableName','push','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','lastevent','toUpperCase','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','defaults','localhost','socket.io-emitter','redis','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','getString','Subjects','<br>','name','Fields','custom_fields'];(function(_0x307e50,_0x35f0c2){var _0x352074=function(_0x36db65){while(--_0x36db65){_0x307e50['push'](_0x307e50['shift']());}};_0x352074(++_0x35f0c2);}(_0x5d0d,0x1b7));var _0xd5d0=function(_0x1b4b23,_0x5dd6d6){_0x1b4b23=_0x1b4b23-0x0;var _0x2a325b=_0x5d0d[_0x1b4b23];return _0x2a325b;};'use strict';var _=require(_0xd5d0('0x0'));var rp=require('request-promise');var md5=require(_0xd5d0('0x1'));var util=require(_0xd5d0('0x2'));var Redis=require(_0xd5d0('0x3'));var intUtil=require(_0xd5d0('0x4'));var config=require(_0xd5d0('0x5'));var logger=require(_0xd5d0('0x6'))(_0xd5d0('0x7'));config['redis']=_[_0xd5d0('0x8')](config['redis'],{'host':_0xd5d0('0x9'),'port':0x18eb});var io=require(_0xd5d0('0xa'))(new Redis(config[_0xd5d0('0xb')]));var headers={'Content-Type':_0xd5d0('0xc'),'Accept':'application/json'};function emit(_0x5223e2,_0x23e1d8,_0x24dcf1){io['to'](_0x5223e2)[_0xd5d0('0xd')](_0x23e1d8,_0x24dcf1);}function getTicket(_0x29ebc4,_0x2295f3,_0x3fffe9,_0x2dcfad,_0x3e2cd6){logger[_0xd5d0('0xe')](_0xd5d0('0xf'));var _0x13e580=_[_0xd5d0('0x10')]({'responder_id':_0x2295f3['id'],'requester_id':_0x3fffe9['id'],'name':util[_0xd5d0('0x11')](_0xd5d0('0x12'),_0x3e2cd6[_0xd5d0('0x13')]),'phone':_0x3e2cd6['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xd5d0('0x14')](_0x2dcfad[_0xd5d0('0x15')],_0x3e2cd6,'\x20'),'description':intUtil[_0xd5d0('0x14')](_0x2dcfad['Descriptions'],_0x3e2cd6,_0xd5d0('0x16')),'tags':getTags(_0x2dcfad['Tags'],_0xd5d0('0x17'))},getCustomFields(_0x2dcfad[_0xd5d0('0x18')],_0x3e2cd6));_0x13e580[_0xd5d0('0x19')]=_[_0xd5d0('0x1a')](_[_0xd5d0('0x1b')](_0x13e580[_0xd5d0('0x19')],'id'),'value');return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x1c'),_0x29ebc4[_0xd5d0('0x1d')]),'method':_0xd5d0('0x1e'),'body':_0x13e580})[_0xd5d0('0x1f')](function(_0x4d0cff){logger['info']('Ticket\x20created!');return _0x4d0cff;});}function getUser(_0x22e014,_0x329b39){if(intUtil['validateEmail'](_0x329b39)){return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x20'),_0x22e014[_0xd5d0('0x1d')]),'qs':{'email':_0x329b39}})[_0xd5d0('0x1f')](function(_0x3b4e6e){if(_0x3b4e6e['length']){logger[_0xd5d0('0xe')]('Agent\x20found!');return _[_0xd5d0('0x21')](_0x3b4e6e,function(_0x5695d8){return _0x5695d8[_0xd5d0('0x22')][_0xd5d0('0x23')]===_0x329b39;});}else{logger[_0xd5d0('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x24'),_0x22e014[_0xd5d0('0x1d')])})[_0xd5d0('0x1f')](function(_0x2e6003){logger[_0xd5d0('0xe')](_0xd5d0('0x25'));return _0x2e6003;});}});}else{logger[_0xd5d0('0xe')](_0xd5d0('0x26'));return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x24'),_0x22e014[_0xd5d0('0x1d')])})[_0xd5d0('0x1f')](function(_0x10e716){logger[_0xd5d0('0xe')](_0xd5d0('0x25'));return _0x10e716;});}}function getEndUser(_0x372abe,_0x5b0c4e,_0x51b52a){logger[_0xd5d0('0xe')]('Searching\x20enduser\x20with\x20phone',_0x51b52a);return request({'uri':util['format'](_0xd5d0('0x27'),_0x372abe[_0xd5d0('0x1d')]),'qs':{'phone':_0x51b52a}})['then'](function(_0xfbf71c){if(_0xfbf71c[_0xd5d0('0x28')]){logger[_0xd5d0('0xe')](_0xd5d0('0x29'));return _[_0xd5d0('0x21')](_0xfbf71c,{'phone':_0x51b52a});}else{logger[_0xd5d0('0xe')](_0xd5d0('0x2a'));return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x27'),_0x372abe[_0xd5d0('0x1d')]),'method':_0xd5d0('0x1e'),'body':{'name':_0x5b0c4e,'phone':_0x51b52a}})[_0xd5d0('0x1f')](function(_0x328b4e){logger[_0xd5d0('0xe')](_0xd5d0('0x2b'));return _0x328b4e;});}});}function getAuth(_0x461f0a){return util[_0xd5d0('0x11')](_0xd5d0('0x2c'),new Buffer(_0x461f0a[_0xd5d0('0x2d')]+':X')[_0xd5d0('0x2e')](_0xd5d0('0x2f')));}function request(_0x71dca7){logger[_0xd5d0('0x30')]('[HTTP]',JSON['stringify'](_0x71dca7));return rp(_[_0xd5d0('0x8')](_0x71dca7,{'method':_0xd5d0('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x2b11de,_0x5cc533){var _0x1baa56=[];if(_0x2b11de&&_0x2b11de['length']>0x0){_0x1baa56=_[_0xd5d0('0x32')](_0x2b11de,_0x5cc533);}return _0x1baa56;}function getCustomFields(_0x268d91,_0xb2eefd){var _0x461e0a=[];var _0x131b7a={'custom_fields':[]};if(_0x268d91['length']>0x0){_['forEach'](_0x268d91,function(_0x178886){if(_['includes']([_0xd5d0('0x33'),'picklist'],_0x178886[_0xd5d0('0x34')])&&_0x178886[_0xd5d0('0x35')]&&!_0x178886[_0xd5d0('0x36')]){_0x131b7a[_0x178886[_0xd5d0('0x35')][_0xd5d0('0x37')]()]=_0x178886[_0xd5d0('0x38')][_0xd5d0('0x2e')]();}else if(_['includes']([_0xd5d0('0x33'),_0xd5d0('0x39')],_0x178886[_0xd5d0('0x34')])&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0x131b7a['custom_fields']['push']({'id':_0x178886[_0xd5d0('0x3a')],'value':_0x178886[_0xd5d0('0x38')]['toString']()});}else if(_0x178886['type']==='variable'&&_0x178886[_0xd5d0('0x3b')]&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0xb2eefd[_0x178886[_0xd5d0('0x3b')]]&&_0x131b7a[_0xd5d0('0x19')][_0xd5d0('0x3c')]({'id':_0x178886[_0xd5d0('0x3a')],'value':_0xb2eefd[_0x178886[_0xd5d0('0x3b')]]['toString']()});}else if(_0x178886[_0xd5d0('0x34')]==='customVariable'&&_0x178886[_0xd5d0('0x3d')]&&_0x178886[_0xd5d0('0x3d')][_0xd5d0('0x17')]&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0xb2eefd[_0x178886[_0xd5d0('0x3d')][_0xd5d0('0x17')]['toLowerCase']()]&&_0x131b7a[_0xd5d0('0x19')][_0xd5d0('0x3c')]({'id':_0x178886['idField'],'value':_0xb2eefd[_0x178886[_0xd5d0('0x3d')]['name'][_0xd5d0('0x37')]()][_0xd5d0('0x2e')]()});}});}return _0x131b7a;}exports[_0xd5d0('0x3e')]=function(_0x111380,_0x23d78c,_0x2b2708,_0x4e795c,_0x5554f0,_0x3fc7d3){var _0x18c20e,_0x479e45;_0x3fc7d3['remoteUri']=intUtil[_0xd5d0('0x3f')](_0x3fc7d3['remoteUri']);_0x3fc7d3[_0xd5d0('0x40')]=intUtil[_0xd5d0('0x3f')](_0x3fc7d3['serverUrl']);if(_0x5554f0&&_0x5554f0[_0xd5d0('0x41')]){logger[_0xd5d0('0xe')](_0xd5d0('0x42'),'Recording\x20is\x20enabled!');_0x23d78c[_0xd5d0('0x43')]=util[_0xd5d0('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3fc7d3['serverUrl'],_0x23d78c[_0xd5d0('0x44')],md5(_0x23d78c[_0xd5d0('0x44')]));}else{_0x23d78c[_0xd5d0('0x43')]='';}headers[_0xd5d0('0x45')]=getAuth(_0x3fc7d3);return getUser(_0x3fc7d3,_0x4e795c[_0xd5d0('0x23')])[_0xd5d0('0x1f')](function(_0x1682c4){_0x18c20e=_0x1682c4;logger[_0xd5d0('0xe')](_0xd5d0('0x46'),_0x18c20e['id']);return getEndUser(_0x3fc7d3,_0x23d78c[_0xd5d0('0x13')],_0x23d78c[_0xd5d0('0x47')]);})[_0xd5d0('0x1f')](function(_0x1eb7e9){_0x479e45=_0x1eb7e9;logger[_0xd5d0('0xe')](_0xd5d0('0x48'),_0x479e45['id']);return getTicket(_0x3fc7d3,_0x18c20e,_0x479e45,_0x2b2708,_0x23d78c);})['then'](function(_0x5d2166){if(_0x5d2166&&_0x5d2166['id']){logger[_0xd5d0('0xe')](_0xd5d0('0x49'));logger[_0xd5d0('0xe')](_0xd5d0('0x4a'),_0x5d2166['id']);logger['info'](_0xd5d0('0x42'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd5d0('0x11')](_0xd5d0('0x4b'),_0x4e795c[_0xd5d0('0x17')]),_0xd5d0('0x4c'),{'uri':util[_0xd5d0('0x11')](_0xd5d0('0x4d'),_0x3fc7d3['remoteUri'],_0x5d2166['id'])});}})['catch'](function(_0x2fbf6f){logger[_0xd5d0('0x4e')]('[QUEUE]',JSON[_0xd5d0('0x4f')](_0x2fbf6f));});};exports[_0xd5d0('0x50')]=function(_0x3234a7,_0x2a6082,_0x123ffb,_0x182a64,_0xabcdc3,_0x1263be,_0x400080){var _0x5f3ec8,_0x3af14c;_0x1263be[_0xd5d0('0x1d')]=intUtil[_0xd5d0('0x3f')](_0x1263be[_0xd5d0('0x1d')]);_0x1263be['serverUrl']=intUtil[_0xd5d0('0x3f')](_0x1263be[_0xd5d0('0x40')]);if(_0x400080&&_0x400080[_0xd5d0('0x51')]&&_0x400080['recordingFormat']!==_0xd5d0('0x52')){logger[_0xd5d0('0xe')](_0xd5d0('0x53'),_0xd5d0('0x54'));_0x2a6082[_0xd5d0('0x43')]=util[_0xd5d0('0x11')](_0xd5d0('0x55'),_0x1263be[_0xd5d0('0x40')],_0x2a6082[_0xd5d0('0x44')],md5(_0x2a6082[_0xd5d0('0x44')]));}headers[_0xd5d0('0x45')]=getAuth(_0x1263be);return getUser(_0x1263be,_0x182a64[_0xd5d0('0x23')])['then'](function(_0x5d8926){_0x5f3ec8=_0x5d8926;logger[_0xd5d0('0xe')](_0xd5d0('0x46'),_0x5f3ec8['id']);return getEndUser(_0x1263be,_0x2a6082[_0xd5d0('0x56')],_0x2a6082[_0xd5d0('0x57')]);})[_0xd5d0('0x1f')](function(_0x50921e){_0x3af14c=_0x50921e;logger['info'](_0xd5d0('0x48'),_0x3af14c['id']);return getTicket(_0x1263be,_0x5f3ec8,_0x3af14c,_0x123ffb,_0x2a6082);})[_0xd5d0('0x1f')](function(_0x18b15d){if(_0x18b15d&&_0x18b15d['id']){logger[_0xd5d0('0xe')]('Ticket\x20created!');logger['info'](_0xd5d0('0x4a'),_0x18b15d['id']);logger[_0xd5d0('0xe')]('[OUTBOUND]',_0xd5d0('0x58'));emit(util[_0xd5d0('0x11')]('user:%s',_0x182a64['name']),_0xd5d0('0x4c'),{'uri':util[_0xd5d0('0x11')](_0xd5d0('0x4d'),_0x1263be[_0xd5d0('0x1d')],_0x18b15d['id'])});}})[_0xd5d0('0x59')](function(_0x3e4563){logger[_0xd5d0('0x4e')](_0xd5d0('0x53'),JSON[_0xd5d0('0x4f')](_0x3e4563));});};exports[_0xd5d0('0x5a')]=function(_0x34ae94,_0x26d644,_0xb3cb82,_0x59df7f,_0x1e91a6,_0x524e28){var _0x10e5b1,_0x162e75;_0x524e28['remoteUri']=intUtil[_0xd5d0('0x3f')](_0x524e28[_0xd5d0('0x1d')]);_0x524e28[_0xd5d0('0x40')]=intUtil[_0xd5d0('0x3f')](_0x524e28[_0xd5d0('0x40')]);if(_0x1e91a6&&_0x1e91a6[_0xd5d0('0x41')]){logger[_0xd5d0('0xe')]('['+_0x26d644[_0xd5d0('0x5b')][_0xd5d0('0x5c')]()+']',_0xd5d0('0x54'));_0x26d644['recordingURL']=util[_0xd5d0('0x11')](_0xd5d0('0x55'),_0x524e28[_0xd5d0('0x40')],_0x26d644[_0xd5d0('0x44')],md5(_0x26d644['uniqueid']));}else{_0x26d644[_0xd5d0('0x43')]='';}headers[_0xd5d0('0x45')]=getAuth(_0x524e28);return getUser(_0x524e28,'')[_0xd5d0('0x1f')](function(_0x2eec77){_0x10e5b1=_0x2eec77;logger[_0xd5d0('0xe')]('The\x20User\x20ID\x20is:',_0x10e5b1['id']);return getEndUser(_0x524e28,_0x26d644[_0xd5d0('0x13')],_0x26d644['calleridnum']);})['then'](function(_0x1481a1){_0x162e75=_0x1481a1;logger[_0xd5d0('0xe')](_0xd5d0('0x48'),_0x162e75['id']);return getTicket(_0x524e28,_0x10e5b1,_0x162e75,_0xb3cb82,_0x26d644);})[_0xd5d0('0x1f')](function(_0x239aca){if(_0x239aca){logger[_0xd5d0('0xe')](_0xd5d0('0x49'));logger['info'](_0xd5d0('0x4a'),_0x239aca['id']);}})[_0xd5d0('0x59')](function(_0x11654c){logger[_0xd5d0('0x4e')]('['+_0x26d644[_0xd5d0('0x5b')][_0xd5d0('0x5c')]()+']',JSON['stringify'](_0x11654c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff