// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xb3bd=['trigger:browser:url','error','unmanaged','toUpperCase','lastevent','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','<br>','Tags','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','debug','map','forEach','string','picklist','nameField','customField','content','toString','includes','type','idField','push','variable','variableName','Variable','name','toLowerCase','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','catch','stringify','recordingFormat','none','[OUTBOUND]','uniqueid','Authorization'];(function(_0x17260f,_0x23546d){var _0x12fbfb=function(_0x262afe){while(--_0x262afe){_0x17260f['push'](_0x17260f['shift']());}};_0x12fbfb(++_0x23546d);}(_0xb3bd,0x1d6));var _0xdb3b=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0xb3bd[_0x14add3];return _0x4a174f;};'use strict';var _=require('lodash');var rp=require(_0xdb3b('0x0'));var md5=require('md5');var util=require(_0xdb3b('0x1'));var Redis=require(_0xdb3b('0x2'));var intUtil=require(_0xdb3b('0x3'));var config=require(_0xdb3b('0x4'));var logger=require(_0xdb3b('0x5'))(_0xdb3b('0x6'));config[_0xdb3b('0x7')]=_[_0xdb3b('0x8')](config['redis'],{'host':_0xdb3b('0x9'),'port':0x18eb});var io=require(_0xdb3b('0xa'))(new Redis(config[_0xdb3b('0x7')]));var headers={'Content-Type':_0xdb3b('0xb'),'Accept':_0xdb3b('0xb')};function emit(_0xfcf16a,_0x4e33c5,_0x5a96ac){io['to'](_0xfcf16a)[_0xdb3b('0xc')](_0x4e33c5,_0x5a96ac);}function getTicket(_0x3af9b1,_0x16eede,_0x13fec9,_0x1a36f3,_0x28cca0){logger[_0xdb3b('0xd')](_0xdb3b('0xe'));var _0x2ce45f=_[_0xdb3b('0xf')]({'responder_id':_0x16eede['id'],'requester_id':_0x13fec9['id'],'name':util[_0xdb3b('0x10')](_0xdb3b('0x11'),_0x28cca0[_0xdb3b('0x12')]),'phone':_0x28cca0[_0xdb3b('0x13')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x1a36f3[_0xdb3b('0x14')],_0x28cca0,'\x20'),'description':intUtil[_0xdb3b('0x15')](_0x1a36f3[_0xdb3b('0x16')],_0x28cca0,_0xdb3b('0x17')),'tags':getTags(_0x1a36f3[_0xdb3b('0x18')],'name')},getCustomFields(_0x1a36f3['Fields'],_0x28cca0));_0x2ce45f['custom_fields']=_[_0xdb3b('0x19')](_[_0xdb3b('0x1a')](_0x2ce45f[_0xdb3b('0x1b')],'id'),_0xdb3b('0x1c'));return request({'uri':util['format'](_0xdb3b('0x1d'),_0x3af9b1[_0xdb3b('0x1e')]),'method':'POST','body':_0x2ce45f})[_0xdb3b('0x1f')](function(_0x35ce08){logger[_0xdb3b('0xd')](_0xdb3b('0x20'));return _0x35ce08;});}function getUser(_0x1b49ea,_0x54a72e){if(intUtil[_0xdb3b('0x21')](_0x54a72e)){return request({'uri':util['format'](_0xdb3b('0x22'),_0x1b49ea[_0xdb3b('0x1e')]),'qs':{'email':_0x54a72e}})[_0xdb3b('0x1f')](function(_0xf2009c){if(_0xf2009c[_0xdb3b('0x23')]){logger[_0xdb3b('0xd')](_0xdb3b('0x24'));return _[_0xdb3b('0x25')](_0xf2009c,function(_0x280209){return _0x280209['contact']['email']===_0x54a72e;});}else{logger[_0xdb3b('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xdb3b('0x26'),_0x1b49ea[_0xdb3b('0x1e')])})[_0xdb3b('0x1f')](function(_0x4e039b){logger[_0xdb3b('0xd')]('Admin\x20account\x20selected.');return _0x4e039b;});}});}else{logger[_0xdb3b('0xd')](_0xdb3b('0x27'));return request({'uri':util[_0xdb3b('0x10')]('%s/api/v2/agents/me',_0x1b49ea[_0xdb3b('0x1e')])})['then'](function(_0x20240b){logger['info'](_0xdb3b('0x28'));return _0x20240b;});}}function getEndUser(_0x40e054,_0x58ee08,_0x52b997){logger[_0xdb3b('0xd')](_0xdb3b('0x29'),_0x52b997);return request({'uri':util[_0xdb3b('0x10')](_0xdb3b('0x2a'),_0x40e054[_0xdb3b('0x1e')]),'qs':{'phone':_0x52b997}})['then'](function(_0x5ebe23){if(_0x5ebe23[_0xdb3b('0x23')]){logger[_0xdb3b('0xd')](_0xdb3b('0x2b'));return _[_0xdb3b('0x25')](_0x5ebe23,{'phone':_0x52b997});}else{logger[_0xdb3b('0xd')](_0xdb3b('0x2c'));return request({'uri':util[_0xdb3b('0x10')](_0xdb3b('0x2a'),_0x40e054[_0xdb3b('0x1e')]),'method':_0xdb3b('0x2d'),'body':{'name':_0x58ee08,'phone':_0x52b997}})['then'](function(_0x181121){logger['info'](_0xdb3b('0x2e'));return _0x181121;});}});}function getAuth(_0x35ea77){return util['format'](_0xdb3b('0x2f'),new Buffer(_0x35ea77['apiKey']+':X')['toString']('base64'));}function request(_0x5e6ba0){logger[_0xdb3b('0x30')]('[HTTP]',JSON['stringify'](_0x5e6ba0));return rp(_[_0xdb3b('0x8')](_0x5e6ba0,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x42a07a,_0x191ceb){var _0x3c8587=[];if(_0x42a07a&&_0x42a07a[_0xdb3b('0x23')]>0x0){_0x3c8587=_[_0xdb3b('0x31')](_0x42a07a,_0x191ceb);}return _0x3c8587;}function getCustomFields(_0x3fed84,_0xe5d531){var _0x40ee73=[];var _0x32393c={'custom_fields':[]};if(_0x3fed84[_0xdb3b('0x23')]>0x0){_[_0xdb3b('0x32')](_0x3fed84,function(_0xe527ac){if(_['includes']([_0xdb3b('0x33'),_0xdb3b('0x34')],_0xe527ac['type'])&&_0xe527ac[_0xdb3b('0x35')]&&!_0xe527ac[_0xdb3b('0x36')]){_0x32393c[_0xe527ac[_0xdb3b('0x35')]['toLowerCase']()]=_0xe527ac[_0xdb3b('0x37')][_0xdb3b('0x38')]();}else if(_[_0xdb3b('0x39')]([_0xdb3b('0x33'),_0xdb3b('0x34')],_0xe527ac[_0xdb3b('0x3a')])&&_0xe527ac[_0xdb3b('0x3b')]&&_0xe527ac[_0xdb3b('0x36')]){_0x32393c['custom_fields'][_0xdb3b('0x3c')]({'id':_0xe527ac[_0xdb3b('0x3b')],'value':_0xe527ac[_0xdb3b('0x37')][_0xdb3b('0x38')]()});}else if(_0xe527ac[_0xdb3b('0x3a')]===_0xdb3b('0x3d')&&_0xe527ac[_0xdb3b('0x3e')]&&_0xe527ac[_0xdb3b('0x3b')]&&_0xe527ac[_0xdb3b('0x36')]){_0xe5d531[_0xe527ac[_0xdb3b('0x3e')]]&&_0x32393c[_0xdb3b('0x1b')][_0xdb3b('0x3c')]({'id':_0xe527ac[_0xdb3b('0x3b')],'value':_0xe5d531[_0xe527ac[_0xdb3b('0x3e')]][_0xdb3b('0x38')]()});}else if(_0xe527ac[_0xdb3b('0x3a')]==='customVariable'&&_0xe527ac[_0xdb3b('0x3f')]&&_0xe527ac[_0xdb3b('0x3f')][_0xdb3b('0x40')]&&_0xe527ac[_0xdb3b('0x3b')]&&_0xe527ac[_0xdb3b('0x36')]){_0xe5d531[_0xe527ac[_0xdb3b('0x3f')][_0xdb3b('0x40')][_0xdb3b('0x41')]()]&&_0x32393c['custom_fields']['push']({'id':_0xe527ac[_0xdb3b('0x3b')],'value':_0xe5d531[_0xe527ac[_0xdb3b('0x3f')]['name'][_0xdb3b('0x41')]()][_0xdb3b('0x38')]()});}});}return _0x32393c;}exports[_0xdb3b('0x42')]=function(_0x20d5e0,_0x286cd3,_0x250894,_0x13cb05,_0x40cbd8,_0x19e13a){var _0x20b628,_0x366c10;_0x19e13a[_0xdb3b('0x1e')]=intUtil[_0xdb3b('0x43')](_0x19e13a[_0xdb3b('0x1e')]);_0x19e13a['serverUrl']=intUtil['stripTrailingSlash'](_0x19e13a['serverUrl']);if(_0x40cbd8&&_0x40cbd8[_0xdb3b('0x44')]){logger[_0xdb3b('0xd')](_0xdb3b('0x45'),_0xdb3b('0x46'));_0x286cd3[_0xdb3b('0x47')]=util[_0xdb3b('0x10')](_0xdb3b('0x48'),_0x19e13a[_0xdb3b('0x49')],_0x286cd3['uniqueid'],md5(_0x286cd3['uniqueid']));}else{_0x286cd3[_0xdb3b('0x47')]='';}headers['Authorization']=getAuth(_0x19e13a);return getUser(_0x19e13a,_0x13cb05[_0xdb3b('0x4a')])[_0xdb3b('0x1f')](function(_0x4fa57){_0x20b628=_0x4fa57;logger[_0xdb3b('0xd')](_0xdb3b('0x4b'),_0x20b628['id']);return getEndUser(_0x19e13a,_0x286cd3[_0xdb3b('0x12')],_0x286cd3['calleridnum']);})[_0xdb3b('0x1f')](function(_0x570377){_0x366c10=_0x570377;logger[_0xdb3b('0xd')](_0xdb3b('0x4c'),_0x366c10['id']);return getTicket(_0x19e13a,_0x20b628,_0x366c10,_0x250894,_0x286cd3);})[_0xdb3b('0x1f')](function(_0xd043e5){if(_0xd043e5&&_0xd043e5['id']){logger['info'](_0xdb3b('0x20'));logger['info'](_0xdb3b('0x4d'),_0xd043e5['id']);logger[_0xdb3b('0xd')](_0xdb3b('0x45'),_0xdb3b('0x4e'));emit(util[_0xdb3b('0x10')](_0xdb3b('0x4f'),_0x13cb05['name']),'trigger:browser:url',{'uri':util[_0xdb3b('0x10')](_0xdb3b('0x50'),_0x19e13a[_0xdb3b('0x1e')],_0xd043e5['id'])});}})[_0xdb3b('0x51')](function(_0x63db29){logger['error'](_0xdb3b('0x45'),JSON[_0xdb3b('0x52')](_0x63db29));});};exports['outbound']=function(_0x2f788e,_0x1493fa,_0x5cf994,_0x376b75,_0x138c7d,_0x1948ba,_0x35331e){var _0x5cb849,_0xc062;_0x1948ba['remoteUri']=intUtil[_0xdb3b('0x43')](_0x1948ba[_0xdb3b('0x1e')]);_0x1948ba[_0xdb3b('0x49')]=intUtil['stripTrailingSlash'](_0x1948ba[_0xdb3b('0x49')]);if(_0x35331e&&_0x35331e[_0xdb3b('0x53')]&&_0x35331e[_0xdb3b('0x53')]!==_0xdb3b('0x54')){logger[_0xdb3b('0xd')](_0xdb3b('0x55'),'Recording\x20is\x20enabled!');_0x1493fa['recordingURL']=util[_0xdb3b('0x10')](_0xdb3b('0x48'),_0x1948ba[_0xdb3b('0x49')],_0x1493fa['uniqueid'],md5(_0x1493fa[_0xdb3b('0x56')]));}headers[_0xdb3b('0x57')]=getAuth(_0x1948ba);return getUser(_0x1948ba,_0x376b75[_0xdb3b('0x4a')])[_0xdb3b('0x1f')](function(_0x470fbc){_0x5cb849=_0x470fbc;logger[_0xdb3b('0xd')](_0xdb3b('0x4b'),_0x5cb849['id']);return getEndUser(_0x1948ba,_0x1493fa['destcalleridname'],_0x1493fa['destcalleridnum']);})[_0xdb3b('0x1f')](function(_0x399844){_0xc062=_0x399844;logger[_0xdb3b('0xd')]('The\x20Enduser\x20ID\x20is:',_0xc062['id']);return getTicket(_0x1948ba,_0x5cb849,_0xc062,_0x5cf994,_0x1493fa);})[_0xdb3b('0x1f')](function(_0xaacbdf){if(_0xaacbdf&&_0xaacbdf['id']){logger[_0xdb3b('0xd')](_0xdb3b('0x20'));logger[_0xdb3b('0xd')]('The\x20Ticket\x20ID\x20is:',_0xaacbdf['id']);logger[_0xdb3b('0xd')](_0xdb3b('0x55'),_0xdb3b('0x4e'));emit(util[_0xdb3b('0x10')](_0xdb3b('0x4f'),_0x376b75[_0xdb3b('0x40')]),_0xdb3b('0x58'),{'uri':util[_0xdb3b('0x10')]('%s/helpdesk/tickets/%d',_0x1948ba[_0xdb3b('0x1e')],_0xaacbdf['id'])});}})[_0xdb3b('0x51')](function(_0x176153){logger[_0xdb3b('0x59')]('[OUTBOUND]',JSON['stringify'](_0x176153));});};exports[_0xdb3b('0x5a')]=function(_0x24a422,_0x1e88d8,_0x3a0676,_0x19920a,_0x1d71e6,_0x42528f){var _0x515204,_0x442803;_0x42528f[_0xdb3b('0x1e')]=intUtil[_0xdb3b('0x43')](_0x42528f[_0xdb3b('0x1e')]);_0x42528f[_0xdb3b('0x49')]=intUtil[_0xdb3b('0x43')](_0x42528f[_0xdb3b('0x49')]);if(_0x1d71e6&&_0x1d71e6[_0xdb3b('0x44')]){logger[_0xdb3b('0xd')]('['+_0x1e88d8['lastevent'][_0xdb3b('0x5b')]()+']',_0xdb3b('0x46'));_0x1e88d8['recordingURL']=util['format'](_0xdb3b('0x48'),_0x42528f['serverUrl'],_0x1e88d8[_0xdb3b('0x56')],md5(_0x1e88d8[_0xdb3b('0x56')]));}else{_0x1e88d8[_0xdb3b('0x47')]='';}headers[_0xdb3b('0x57')]=getAuth(_0x42528f);return getUser(_0x42528f,'')['then'](function(_0x1346e9){_0x515204=_0x1346e9;logger[_0xdb3b('0xd')]('The\x20User\x20ID\x20is:',_0x515204['id']);return getEndUser(_0x42528f,_0x1e88d8[_0xdb3b('0x12')],_0x1e88d8[_0xdb3b('0x13')]);})[_0xdb3b('0x1f')](function(_0x3d8798){_0x442803=_0x3d8798;logger[_0xdb3b('0xd')](_0xdb3b('0x4c'),_0x442803['id']);return getTicket(_0x42528f,_0x515204,_0x442803,_0x3a0676,_0x1e88d8);})[_0xdb3b('0x1f')](function(_0x84707c){if(_0x84707c){logger[_0xdb3b('0xd')](_0xdb3b('0x20'));logger[_0xdb3b('0xd')](_0xdb3b('0x4d'),_0x84707c['id']);}})['catch'](function(_0x5569b9){logger[_0xdb3b('0x59')]('['+_0x1e88d8[_0xdb3b('0x5c')][_0xdb3b('0x5b')]()+']',JSON[_0xdb3b('0x52')](_0x5569b9));});};
\ No newline at end of file
+var _0x5d0d=['mapValues','keyBy','%s/api/v2/tickets','remoteUri','POST','then','%s/api/v2/agents','find','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','GET','map','string','type','nameField','customField','toLowerCase','content','picklist','idField','variableName','push','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','lastevent','toUpperCase','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','defaults','localhost','socket.io-emitter','redis','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','getString','Subjects','<br>','name','Fields','custom_fields'];(function(_0x307e50,_0x35f0c2){var _0x352074=function(_0x36db65){while(--_0x36db65){_0x307e50['push'](_0x307e50['shift']());}};_0x352074(++_0x35f0c2);}(_0x5d0d,0x1b7));var _0xd5d0=function(_0x1b4b23,_0x5dd6d6){_0x1b4b23=_0x1b4b23-0x0;var _0x2a325b=_0x5d0d[_0x1b4b23];return _0x2a325b;};'use strict';var _=require(_0xd5d0('0x0'));var rp=require('request-promise');var md5=require(_0xd5d0('0x1'));var util=require(_0xd5d0('0x2'));var Redis=require(_0xd5d0('0x3'));var intUtil=require(_0xd5d0('0x4'));var config=require(_0xd5d0('0x5'));var logger=require(_0xd5d0('0x6'))(_0xd5d0('0x7'));config['redis']=_[_0xd5d0('0x8')](config['redis'],{'host':_0xd5d0('0x9'),'port':0x18eb});var io=require(_0xd5d0('0xa'))(new Redis(config[_0xd5d0('0xb')]));var headers={'Content-Type':_0xd5d0('0xc'),'Accept':'application/json'};function emit(_0x5223e2,_0x23e1d8,_0x24dcf1){io['to'](_0x5223e2)[_0xd5d0('0xd')](_0x23e1d8,_0x24dcf1);}function getTicket(_0x29ebc4,_0x2295f3,_0x3fffe9,_0x2dcfad,_0x3e2cd6){logger[_0xd5d0('0xe')](_0xd5d0('0xf'));var _0x13e580=_[_0xd5d0('0x10')]({'responder_id':_0x2295f3['id'],'requester_id':_0x3fffe9['id'],'name':util[_0xd5d0('0x11')](_0xd5d0('0x12'),_0x3e2cd6[_0xd5d0('0x13')]),'phone':_0x3e2cd6['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xd5d0('0x14')](_0x2dcfad[_0xd5d0('0x15')],_0x3e2cd6,'\x20'),'description':intUtil[_0xd5d0('0x14')](_0x2dcfad['Descriptions'],_0x3e2cd6,_0xd5d0('0x16')),'tags':getTags(_0x2dcfad['Tags'],_0xd5d0('0x17'))},getCustomFields(_0x2dcfad[_0xd5d0('0x18')],_0x3e2cd6));_0x13e580[_0xd5d0('0x19')]=_[_0xd5d0('0x1a')](_[_0xd5d0('0x1b')](_0x13e580[_0xd5d0('0x19')],'id'),'value');return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x1c'),_0x29ebc4[_0xd5d0('0x1d')]),'method':_0xd5d0('0x1e'),'body':_0x13e580})[_0xd5d0('0x1f')](function(_0x4d0cff){logger['info']('Ticket\x20created!');return _0x4d0cff;});}function getUser(_0x22e014,_0x329b39){if(intUtil['validateEmail'](_0x329b39)){return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x20'),_0x22e014[_0xd5d0('0x1d')]),'qs':{'email':_0x329b39}})[_0xd5d0('0x1f')](function(_0x3b4e6e){if(_0x3b4e6e['length']){logger[_0xd5d0('0xe')]('Agent\x20found!');return _[_0xd5d0('0x21')](_0x3b4e6e,function(_0x5695d8){return _0x5695d8[_0xd5d0('0x22')][_0xd5d0('0x23')]===_0x329b39;});}else{logger[_0xd5d0('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x24'),_0x22e014[_0xd5d0('0x1d')])})[_0xd5d0('0x1f')](function(_0x2e6003){logger[_0xd5d0('0xe')](_0xd5d0('0x25'));return _0x2e6003;});}});}else{logger[_0xd5d0('0xe')](_0xd5d0('0x26'));return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x24'),_0x22e014[_0xd5d0('0x1d')])})[_0xd5d0('0x1f')](function(_0x10e716){logger[_0xd5d0('0xe')](_0xd5d0('0x25'));return _0x10e716;});}}function getEndUser(_0x372abe,_0x5b0c4e,_0x51b52a){logger[_0xd5d0('0xe')]('Searching\x20enduser\x20with\x20phone',_0x51b52a);return request({'uri':util['format'](_0xd5d0('0x27'),_0x372abe[_0xd5d0('0x1d')]),'qs':{'phone':_0x51b52a}})['then'](function(_0xfbf71c){if(_0xfbf71c[_0xd5d0('0x28')]){logger[_0xd5d0('0xe')](_0xd5d0('0x29'));return _[_0xd5d0('0x21')](_0xfbf71c,{'phone':_0x51b52a});}else{logger[_0xd5d0('0xe')](_0xd5d0('0x2a'));return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x27'),_0x372abe[_0xd5d0('0x1d')]),'method':_0xd5d0('0x1e'),'body':{'name':_0x5b0c4e,'phone':_0x51b52a}})[_0xd5d0('0x1f')](function(_0x328b4e){logger[_0xd5d0('0xe')](_0xd5d0('0x2b'));return _0x328b4e;});}});}function getAuth(_0x461f0a){return util[_0xd5d0('0x11')](_0xd5d0('0x2c'),new Buffer(_0x461f0a[_0xd5d0('0x2d')]+':X')[_0xd5d0('0x2e')](_0xd5d0('0x2f')));}function request(_0x71dca7){logger[_0xd5d0('0x30')]('[HTTP]',JSON['stringify'](_0x71dca7));return rp(_[_0xd5d0('0x8')](_0x71dca7,{'method':_0xd5d0('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x2b11de,_0x5cc533){var _0x1baa56=[];if(_0x2b11de&&_0x2b11de['length']>0x0){_0x1baa56=_[_0xd5d0('0x32')](_0x2b11de,_0x5cc533);}return _0x1baa56;}function getCustomFields(_0x268d91,_0xb2eefd){var _0x461e0a=[];var _0x131b7a={'custom_fields':[]};if(_0x268d91['length']>0x0){_['forEach'](_0x268d91,function(_0x178886){if(_['includes']([_0xd5d0('0x33'),'picklist'],_0x178886[_0xd5d0('0x34')])&&_0x178886[_0xd5d0('0x35')]&&!_0x178886[_0xd5d0('0x36')]){_0x131b7a[_0x178886[_0xd5d0('0x35')][_0xd5d0('0x37')]()]=_0x178886[_0xd5d0('0x38')][_0xd5d0('0x2e')]();}else if(_['includes']([_0xd5d0('0x33'),_0xd5d0('0x39')],_0x178886[_0xd5d0('0x34')])&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0x131b7a['custom_fields']['push']({'id':_0x178886[_0xd5d0('0x3a')],'value':_0x178886[_0xd5d0('0x38')]['toString']()});}else if(_0x178886['type']==='variable'&&_0x178886[_0xd5d0('0x3b')]&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0xb2eefd[_0x178886[_0xd5d0('0x3b')]]&&_0x131b7a[_0xd5d0('0x19')][_0xd5d0('0x3c')]({'id':_0x178886[_0xd5d0('0x3a')],'value':_0xb2eefd[_0x178886[_0xd5d0('0x3b')]]['toString']()});}else if(_0x178886[_0xd5d0('0x34')]==='customVariable'&&_0x178886[_0xd5d0('0x3d')]&&_0x178886[_0xd5d0('0x3d')][_0xd5d0('0x17')]&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0xb2eefd[_0x178886[_0xd5d0('0x3d')][_0xd5d0('0x17')]['toLowerCase']()]&&_0x131b7a[_0xd5d0('0x19')][_0xd5d0('0x3c')]({'id':_0x178886['idField'],'value':_0xb2eefd[_0x178886[_0xd5d0('0x3d')]['name'][_0xd5d0('0x37')]()][_0xd5d0('0x2e')]()});}});}return _0x131b7a;}exports[_0xd5d0('0x3e')]=function(_0x111380,_0x23d78c,_0x2b2708,_0x4e795c,_0x5554f0,_0x3fc7d3){var _0x18c20e,_0x479e45;_0x3fc7d3['remoteUri']=intUtil[_0xd5d0('0x3f')](_0x3fc7d3['remoteUri']);_0x3fc7d3[_0xd5d0('0x40')]=intUtil[_0xd5d0('0x3f')](_0x3fc7d3['serverUrl']);if(_0x5554f0&&_0x5554f0[_0xd5d0('0x41')]){logger[_0xd5d0('0xe')](_0xd5d0('0x42'),'Recording\x20is\x20enabled!');_0x23d78c[_0xd5d0('0x43')]=util[_0xd5d0('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3fc7d3['serverUrl'],_0x23d78c[_0xd5d0('0x44')],md5(_0x23d78c[_0xd5d0('0x44')]));}else{_0x23d78c[_0xd5d0('0x43')]='';}headers[_0xd5d0('0x45')]=getAuth(_0x3fc7d3);return getUser(_0x3fc7d3,_0x4e795c[_0xd5d0('0x23')])[_0xd5d0('0x1f')](function(_0x1682c4){_0x18c20e=_0x1682c4;logger[_0xd5d0('0xe')](_0xd5d0('0x46'),_0x18c20e['id']);return getEndUser(_0x3fc7d3,_0x23d78c[_0xd5d0('0x13')],_0x23d78c[_0xd5d0('0x47')]);})[_0xd5d0('0x1f')](function(_0x1eb7e9){_0x479e45=_0x1eb7e9;logger[_0xd5d0('0xe')](_0xd5d0('0x48'),_0x479e45['id']);return getTicket(_0x3fc7d3,_0x18c20e,_0x479e45,_0x2b2708,_0x23d78c);})['then'](function(_0x5d2166){if(_0x5d2166&&_0x5d2166['id']){logger[_0xd5d0('0xe')](_0xd5d0('0x49'));logger[_0xd5d0('0xe')](_0xd5d0('0x4a'),_0x5d2166['id']);logger['info'](_0xd5d0('0x42'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd5d0('0x11')](_0xd5d0('0x4b'),_0x4e795c[_0xd5d0('0x17')]),_0xd5d0('0x4c'),{'uri':util[_0xd5d0('0x11')](_0xd5d0('0x4d'),_0x3fc7d3['remoteUri'],_0x5d2166['id'])});}})['catch'](function(_0x2fbf6f){logger[_0xd5d0('0x4e')]('[QUEUE]',JSON[_0xd5d0('0x4f')](_0x2fbf6f));});};exports[_0xd5d0('0x50')]=function(_0x3234a7,_0x2a6082,_0x123ffb,_0x182a64,_0xabcdc3,_0x1263be,_0x400080){var _0x5f3ec8,_0x3af14c;_0x1263be[_0xd5d0('0x1d')]=intUtil[_0xd5d0('0x3f')](_0x1263be[_0xd5d0('0x1d')]);_0x1263be['serverUrl']=intUtil[_0xd5d0('0x3f')](_0x1263be[_0xd5d0('0x40')]);if(_0x400080&&_0x400080[_0xd5d0('0x51')]&&_0x400080['recordingFormat']!==_0xd5d0('0x52')){logger[_0xd5d0('0xe')](_0xd5d0('0x53'),_0xd5d0('0x54'));_0x2a6082[_0xd5d0('0x43')]=util[_0xd5d0('0x11')](_0xd5d0('0x55'),_0x1263be[_0xd5d0('0x40')],_0x2a6082[_0xd5d0('0x44')],md5(_0x2a6082[_0xd5d0('0x44')]));}headers[_0xd5d0('0x45')]=getAuth(_0x1263be);return getUser(_0x1263be,_0x182a64[_0xd5d0('0x23')])['then'](function(_0x5d8926){_0x5f3ec8=_0x5d8926;logger[_0xd5d0('0xe')](_0xd5d0('0x46'),_0x5f3ec8['id']);return getEndUser(_0x1263be,_0x2a6082[_0xd5d0('0x56')],_0x2a6082[_0xd5d0('0x57')]);})[_0xd5d0('0x1f')](function(_0x50921e){_0x3af14c=_0x50921e;logger['info'](_0xd5d0('0x48'),_0x3af14c['id']);return getTicket(_0x1263be,_0x5f3ec8,_0x3af14c,_0x123ffb,_0x2a6082);})[_0xd5d0('0x1f')](function(_0x18b15d){if(_0x18b15d&&_0x18b15d['id']){logger[_0xd5d0('0xe')]('Ticket\x20created!');logger['info'](_0xd5d0('0x4a'),_0x18b15d['id']);logger[_0xd5d0('0xe')]('[OUTBOUND]',_0xd5d0('0x58'));emit(util[_0xd5d0('0x11')]('user:%s',_0x182a64['name']),_0xd5d0('0x4c'),{'uri':util[_0xd5d0('0x11')](_0xd5d0('0x4d'),_0x1263be[_0xd5d0('0x1d')],_0x18b15d['id'])});}})[_0xd5d0('0x59')](function(_0x3e4563){logger[_0xd5d0('0x4e')](_0xd5d0('0x53'),JSON[_0xd5d0('0x4f')](_0x3e4563));});};exports[_0xd5d0('0x5a')]=function(_0x34ae94,_0x26d644,_0xb3cb82,_0x59df7f,_0x1e91a6,_0x524e28){var _0x10e5b1,_0x162e75;_0x524e28['remoteUri']=intUtil[_0xd5d0('0x3f')](_0x524e28[_0xd5d0('0x1d')]);_0x524e28[_0xd5d0('0x40')]=intUtil[_0xd5d0('0x3f')](_0x524e28[_0xd5d0('0x40')]);if(_0x1e91a6&&_0x1e91a6[_0xd5d0('0x41')]){logger[_0xd5d0('0xe')]('['+_0x26d644[_0xd5d0('0x5b')][_0xd5d0('0x5c')]()+']',_0xd5d0('0x54'));_0x26d644['recordingURL']=util[_0xd5d0('0x11')](_0xd5d0('0x55'),_0x524e28[_0xd5d0('0x40')],_0x26d644[_0xd5d0('0x44')],md5(_0x26d644['uniqueid']));}else{_0x26d644[_0xd5d0('0x43')]='';}headers[_0xd5d0('0x45')]=getAuth(_0x524e28);return getUser(_0x524e28,'')[_0xd5d0('0x1f')](function(_0x2eec77){_0x10e5b1=_0x2eec77;logger[_0xd5d0('0xe')]('The\x20User\x20ID\x20is:',_0x10e5b1['id']);return getEndUser(_0x524e28,_0x26d644[_0xd5d0('0x13')],_0x26d644['calleridnum']);})['then'](function(_0x1481a1){_0x162e75=_0x1481a1;logger[_0xd5d0('0xe')](_0xd5d0('0x48'),_0x162e75['id']);return getTicket(_0x524e28,_0x10e5b1,_0x162e75,_0xb3cb82,_0x26d644);})[_0xd5d0('0x1f')](function(_0x239aca){if(_0x239aca){logger[_0xd5d0('0xe')](_0xd5d0('0x49'));logger['info'](_0xd5d0('0x4a'),_0x239aca['id']);}})[_0xd5d0('0x59')](function(_0x11654c){logger[_0xd5d0('0x4e')]('['+_0x26d644[_0xd5d0('0x5b')][_0xd5d0('0x5c')]()+']',JSON['stringify'](_0x11654c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff