Built motion from commit e0fa946e.|2.6.5
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index e0eb844..1a88226 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x92b2=['trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','lastevent','calleridname','toUpperCase','lodash','request-promise','md5','util','./util','../../../../config/logger','freshdesk','redis','defaults','localhost','application/json','emit','info','Creating\x20new\x20ticket...','merge','calleridnum','getString','Descriptions','<br>','Tags','name','mapValues','keyBy','value','format','remoteUri','POST','%s/api/v2/agents','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','then','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','type','string','toLowerCase','content','idField','customField','custom_fields','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x298ed3,_0x4ab5e1){var _0x5aad28=function(_0x168687){while(--_0x168687){_0x298ed3['push'](_0x298ed3['shift']());}};_0x5aad28(++_0x4ab5e1);}(_0x92b2,0xbe));var _0x292b=function(_0x4cb231,_0x3d3c5b){_0x4cb231=_0x4cb231-0x0;var _0x4d5063=_0x92b2[_0x4cb231];return _0x4d5063;};'use strict';var _=require(_0x292b('0x0'));var rp=require(_0x292b('0x1'));var md5=require(_0x292b('0x2'));var util=require(_0x292b('0x3'));var Redis=require('ioredis');var intUtil=require(_0x292b('0x4'));var config=require('../../../../config/environment');var logger=require(_0x292b('0x5'))(_0x292b('0x6'));config[_0x292b('0x7')]=_[_0x292b('0x8')](config[_0x292b('0x7')],{'host':_0x292b('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x292b('0x7')]));var headers={'Content-Type':_0x292b('0xa'),'Accept':'application/json'};function emit(_0x5a51d9,_0x12fde6,_0x3e3a01){io['to'](_0x5a51d9)[_0x292b('0xb')](_0x12fde6,_0x3e3a01);}function getTicket(_0x4a0d68,_0x192f41,_0x5235ce,_0x4cb7f7,_0x5be0c3){logger[_0x292b('0xc')](_0x292b('0xd'));var _0x314354=_[_0x292b('0xe')]({'responder_id':_0x192f41['id'],'requester_id':_0x5235ce['id'],'name':util['format']('Caller\x20-\x20%s',_0x5be0c3['calleridname']),'phone':_0x5be0c3[_0x292b('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x4cb7f7['Subjects'],_0x5be0c3,'\x20'),'description':intUtil[_0x292b('0x10')](_0x4cb7f7[_0x292b('0x11')],_0x5be0c3,_0x292b('0x12')),'tags':getTags(_0x4cb7f7[_0x292b('0x13')],_0x292b('0x14'))},getCustomFields(_0x4cb7f7['Fields'],_0x5be0c3));_0x314354['custom_fields']=_[_0x292b('0x15')](_[_0x292b('0x16')](_0x314354['custom_fields'],'id'),_0x292b('0x17'));return request({'uri':util[_0x292b('0x18')]('%s/api/v2/tickets',_0x4a0d68[_0x292b('0x19')]),'method':_0x292b('0x1a'),'body':_0x314354})['then'](function(_0x58bf04){logger[_0x292b('0xc')]('Ticket\x20created!');return _0x58bf04;});}function getUser(_0x4adfa1,_0xb10a5d){if(intUtil['validateEmail'](_0xb10a5d)){return request({'uri':util[_0x292b('0x18')](_0x292b('0x1b'),_0x4adfa1['remoteUri']),'qs':{'email':_0xb10a5d}})['then'](function(_0x38a350){if(_0x38a350['length']){logger[_0x292b('0xc')](_0x292b('0x1c'));return _[_0x292b('0x1d')](_0x38a350,function(_0x3c8e7f){return _0x3c8e7f['contact'][_0x292b('0x1e')]===_0xb10a5d;});}else{logger[_0x292b('0xc')](_0x292b('0x1f'));return request({'uri':util[_0x292b('0x18')](_0x292b('0x20'),_0x4adfa1[_0x292b('0x19')])})[_0x292b('0x21')](function(_0x7cf40a){logger[_0x292b('0xc')](_0x292b('0x22'));return _0x7cf40a;});}});}else{logger[_0x292b('0xc')](_0x292b('0x23'));return request({'uri':util['format'](_0x292b('0x20'),_0x4adfa1[_0x292b('0x19')])})['then'](function(_0x31db76){logger['info']('Admin\x20account\x20selected.');return _0x31db76;});}}function getEndUser(_0x44764c,_0x207632,_0x11530c){logger[_0x292b('0xc')](_0x292b('0x24'),_0x11530c);return request({'uri':util[_0x292b('0x18')](_0x292b('0x25'),_0x44764c[_0x292b('0x19')]),'qs':{'phone':_0x11530c}})[_0x292b('0x21')](function(_0x3f0116){if(_0x3f0116[_0x292b('0x26')]){logger['info'](_0x292b('0x27'));return _[_0x292b('0x1d')](_0x3f0116,{'phone':_0x11530c});}else{logger[_0x292b('0xc')](_0x292b('0x28'));return request({'uri':util[_0x292b('0x18')](_0x292b('0x25'),_0x44764c[_0x292b('0x19')]),'method':_0x292b('0x1a'),'body':{'name':_0x207632,'phone':_0x11530c}})[_0x292b('0x21')](function(_0x22c15c){logger[_0x292b('0xc')](_0x292b('0x29'));return _0x22c15c;});}});}function getAuth(_0x52c895){return util[_0x292b('0x18')](_0x292b('0x2a'),new Buffer(_0x52c895['apiKey']+':X')[_0x292b('0x2b')](_0x292b('0x2c')));}function request(_0x3a1f61){logger[_0x292b('0x2d')]('[HTTP]',JSON[_0x292b('0x2e')](_0x3a1f61));return rp(_['defaults'](_0x3a1f61,{'method':_0x292b('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x54430,_0x2d6577){var _0x4b7b14=[];if(_0x54430&&_0x54430[_0x292b('0x26')]>0x0){_0x4b7b14=_[_0x292b('0x30')](_0x54430,_0x2d6577);}return _0x4b7b14;}function getCustomFields(_0xfad03,_0x16762f){var _0x438385=[];var _0x5d7b2b={'custom_fields':[]};if(_0xfad03['length']>0x0){_[_0x292b('0x31')](_0xfad03,function(_0x380d9c){if(_0x380d9c[_0x292b('0x32')]===_0x292b('0x33')&&_0x380d9c['nameField']&&!_0x380d9c['customField']){_0x5d7b2b[_0x380d9c['nameField'][_0x292b('0x34')]()]=_0x380d9c[_0x292b('0x35')][_0x292b('0x2b')]();}else if(_0x380d9c[_0x292b('0x32')]===_0x292b('0x33')&&_0x380d9c[_0x292b('0x36')]&&_0x380d9c[_0x292b('0x37')]){_0x5d7b2b[_0x292b('0x38')][_0x292b('0x39')]({'id':_0x380d9c[_0x292b('0x36')],'value':_0x380d9c['content']['toString']()});}else if(_0x380d9c[_0x292b('0x32')]==='variable'&&_0x380d9c['variableName']&&_0x380d9c[_0x292b('0x36')]&&_0x380d9c[_0x292b('0x37')]){_0x16762f[_0x380d9c[_0x292b('0x3a')]]&&_0x5d7b2b[_0x292b('0x38')][_0x292b('0x39')]({'id':_0x380d9c[_0x292b('0x36')],'value':_0x16762f[_0x380d9c[_0x292b('0x3a')]][_0x292b('0x2b')]()});}else if(_0x380d9c[_0x292b('0x32')]===_0x292b('0x3b')&&_0x380d9c[_0x292b('0x3c')]&&_0x380d9c[_0x292b('0x3c')][_0x292b('0x14')]&&_0x380d9c[_0x292b('0x36')]&&_0x380d9c[_0x292b('0x37')]){_0x16762f[_0x380d9c[_0x292b('0x3c')]['name']['toLowerCase']()]&&_0x5d7b2b['custom_fields'][_0x292b('0x39')]({'id':_0x380d9c['idField'],'value':_0x16762f[_0x380d9c[_0x292b('0x3c')][_0x292b('0x14')][_0x292b('0x34')]()][_0x292b('0x2b')]()});}});}return _0x5d7b2b;}exports[_0x292b('0x3d')]=function(_0x4acc4f,_0x31d889,_0x5ddaa9,_0x295b90,_0x4bffae,_0xb5640d){var _0x591569,_0x2dfe0b;_0xb5640d[_0x292b('0x19')]=intUtil[_0x292b('0x3e')](_0xb5640d[_0x292b('0x19')]);_0xb5640d[_0x292b('0x3f')]=intUtil[_0x292b('0x3e')](_0xb5640d[_0x292b('0x3f')]);if(_0x4bffae&&_0x4bffae[_0x292b('0x40')]){logger[_0x292b('0xc')](_0x292b('0x41'),'Recording\x20is\x20enabled!');_0x31d889[_0x292b('0x42')]=util[_0x292b('0x18')](_0x292b('0x43'),_0xb5640d['serverUrl'],_0x31d889[_0x292b('0x44')],md5(_0x31d889[_0x292b('0x44')]));}else{_0x31d889['recordingURL']='';}headers['Authorization']=getAuth(_0xb5640d);return getUser(_0xb5640d,_0x295b90[_0x292b('0x1e')])['then'](function(_0x20ebe9){_0x591569=_0x20ebe9;logger['info'](_0x292b('0x45'),_0x591569['id']);return getEndUser(_0xb5640d,_0x31d889['calleridname'],_0x31d889[_0x292b('0xf')]);})[_0x292b('0x21')](function(_0x16cf77){_0x2dfe0b=_0x16cf77;logger[_0x292b('0xc')]('The\x20Enduser\x20ID\x20is:',_0x2dfe0b['id']);return getTicket(_0xb5640d,_0x591569,_0x2dfe0b,_0x5ddaa9,_0x31d889);})[_0x292b('0x21')](function(_0x58fd81){if(_0x58fd81&&_0x58fd81['id']){logger[_0x292b('0xc')](_0x292b('0x46'));logger[_0x292b('0xc')](_0x292b('0x47'),_0x58fd81['id']);logger[_0x292b('0xc')](_0x292b('0x41'),_0x292b('0x48'));emit(util['format'](_0x292b('0x49'),_0x295b90[_0x292b('0x14')]),_0x292b('0x4a'),{'uri':util[_0x292b('0x18')](_0x292b('0x4b'),_0xb5640d[_0x292b('0x19')],_0x58fd81['id'])});}})[_0x292b('0x4c')](function(_0x3f5138){logger[_0x292b('0x4d')](_0x292b('0x41'),JSON[_0x292b('0x2e')](_0x3f5138));});};exports['outbound']=function(_0x44ce7a,_0x3f423f,_0x4ae611,_0x4afb75,_0x275ee6,_0x4fa9c6,_0x188928){var _0x4105b9,_0x406b7a;_0x4fa9c6[_0x292b('0x19')]=intUtil['stripTrailingSlash'](_0x4fa9c6[_0x292b('0x19')]);_0x4fa9c6[_0x292b('0x3f')]=intUtil[_0x292b('0x3e')](_0x4fa9c6[_0x292b('0x3f')]);if(_0x188928&&_0x188928[_0x292b('0x4e')]&&_0x188928['recordingFormat']!==_0x292b('0x4f')){logger[_0x292b('0xc')](_0x292b('0x50'),_0x292b('0x51'));_0x3f423f['recordingURL']=util[_0x292b('0x18')](_0x292b('0x43'),_0x4fa9c6[_0x292b('0x3f')],_0x3f423f[_0x292b('0x44')],md5(_0x3f423f[_0x292b('0x44')]));}headers['Authorization']=getAuth(_0x4fa9c6);return getUser(_0x4fa9c6,_0x4afb75[_0x292b('0x1e')])[_0x292b('0x21')](function(_0x192c4e){_0x4105b9=_0x192c4e;logger['info'](_0x292b('0x45'),_0x4105b9['id']);return getEndUser(_0x4fa9c6,_0x3f423f[_0x292b('0x52')],_0x3f423f[_0x292b('0x53')]);})[_0x292b('0x21')](function(_0x24b40d){_0x406b7a=_0x24b40d;logger[_0x292b('0xc')](_0x292b('0x54'),_0x406b7a['id']);return getTicket(_0x4fa9c6,_0x4105b9,_0x406b7a,_0x4ae611,_0x3f423f);})['then'](function(_0xb7d9d9){if(_0xb7d9d9&&_0xb7d9d9['id']){logger['info']('Ticket\x20created!');logger[_0x292b('0xc')]('The\x20Ticket\x20ID\x20is:',_0xb7d9d9['id']);logger[_0x292b('0xc')](_0x292b('0x50'),_0x292b('0x48'));emit(util[_0x292b('0x18')](_0x292b('0x49'),_0x4afb75[_0x292b('0x14')]),'trigger:browser:url',{'uri':util[_0x292b('0x18')](_0x292b('0x4b'),_0x4fa9c6[_0x292b('0x19')],_0xb7d9d9['id'])});}})[_0x292b('0x4c')](function(_0x56d076){logger['error'](_0x292b('0x50'),JSON['stringify'](_0x56d076));});};exports['unmanaged']=function(_0x5f03b0,_0x4a8fa2,_0x4f7163,_0x109f06,_0x24e50b,_0x333ce8){var _0x581cce,_0x4f6d5a;_0x333ce8[_0x292b('0x19')]=intUtil[_0x292b('0x3e')](_0x333ce8[_0x292b('0x19')]);_0x333ce8[_0x292b('0x3f')]=intUtil[_0x292b('0x3e')](_0x333ce8[_0x292b('0x3f')]);if(_0x24e50b&&_0x24e50b['monitor_format']){logger['info']('['+_0x4a8fa2[_0x292b('0x55')]['toUpperCase']()+']',_0x292b('0x51'));_0x4a8fa2['recordingURL']=util['format'](_0x292b('0x43'),_0x333ce8['serverUrl'],_0x4a8fa2['uniqueid'],md5(_0x4a8fa2['uniqueid']));}else{_0x4a8fa2[_0x292b('0x42')]='';}headers['Authorization']=getAuth(_0x333ce8);return getUser(_0x333ce8,'')[_0x292b('0x21')](function(_0x36c785){_0x581cce=_0x36c785;logger[_0x292b('0xc')](_0x292b('0x45'),_0x581cce['id']);return getEndUser(_0x333ce8,_0x4a8fa2[_0x292b('0x56')],_0x4a8fa2['calleridnum']);})[_0x292b('0x21')](function(_0x56c602){_0x4f6d5a=_0x56c602;logger[_0x292b('0xc')](_0x292b('0x54'),_0x4f6d5a['id']);return getTicket(_0x333ce8,_0x581cce,_0x4f6d5a,_0x4f7163,_0x4a8fa2);})[_0x292b('0x21')](function(_0x56580a){if(_0x56580a){logger[_0x292b('0xc')](_0x292b('0x46'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x56580a['id']);}})[_0x292b('0x4c')](function(_0x470d61){logger[_0x292b('0x4d')]('['+_0x4a8fa2[_0x292b('0x55')][_0x292b('0x57')]()+']',JSON[_0x292b('0x2e')](_0x470d61));});};
\ No newline at end of file
+var _0x5d0d=['mapValues','keyBy','%s/api/v2/tickets','remoteUri','POST','then','%s/api/v2/agents','find','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','GET','map','string','type','nameField','customField','toLowerCase','content','picklist','idField','variableName','push','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','lastevent','toUpperCase','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','defaults','localhost','socket.io-emitter','redis','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','getString','Subjects','<br>','name','Fields','custom_fields'];(function(_0x307e50,_0x35f0c2){var _0x352074=function(_0x36db65){while(--_0x36db65){_0x307e50['push'](_0x307e50['shift']());}};_0x352074(++_0x35f0c2);}(_0x5d0d,0x1b7));var _0xd5d0=function(_0x1b4b23,_0x5dd6d6){_0x1b4b23=_0x1b4b23-0x0;var _0x2a325b=_0x5d0d[_0x1b4b23];return _0x2a325b;};'use strict';var _=require(_0xd5d0('0x0'));var rp=require('request-promise');var md5=require(_0xd5d0('0x1'));var util=require(_0xd5d0('0x2'));var Redis=require(_0xd5d0('0x3'));var intUtil=require(_0xd5d0('0x4'));var config=require(_0xd5d0('0x5'));var logger=require(_0xd5d0('0x6'))(_0xd5d0('0x7'));config['redis']=_[_0xd5d0('0x8')](config['redis'],{'host':_0xd5d0('0x9'),'port':0x18eb});var io=require(_0xd5d0('0xa'))(new Redis(config[_0xd5d0('0xb')]));var headers={'Content-Type':_0xd5d0('0xc'),'Accept':'application/json'};function emit(_0x5223e2,_0x23e1d8,_0x24dcf1){io['to'](_0x5223e2)[_0xd5d0('0xd')](_0x23e1d8,_0x24dcf1);}function getTicket(_0x29ebc4,_0x2295f3,_0x3fffe9,_0x2dcfad,_0x3e2cd6){logger[_0xd5d0('0xe')](_0xd5d0('0xf'));var _0x13e580=_[_0xd5d0('0x10')]({'responder_id':_0x2295f3['id'],'requester_id':_0x3fffe9['id'],'name':util[_0xd5d0('0x11')](_0xd5d0('0x12'),_0x3e2cd6[_0xd5d0('0x13')]),'phone':_0x3e2cd6['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xd5d0('0x14')](_0x2dcfad[_0xd5d0('0x15')],_0x3e2cd6,'\x20'),'description':intUtil[_0xd5d0('0x14')](_0x2dcfad['Descriptions'],_0x3e2cd6,_0xd5d0('0x16')),'tags':getTags(_0x2dcfad['Tags'],_0xd5d0('0x17'))},getCustomFields(_0x2dcfad[_0xd5d0('0x18')],_0x3e2cd6));_0x13e580[_0xd5d0('0x19')]=_[_0xd5d0('0x1a')](_[_0xd5d0('0x1b')](_0x13e580[_0xd5d0('0x19')],'id'),'value');return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x1c'),_0x29ebc4[_0xd5d0('0x1d')]),'method':_0xd5d0('0x1e'),'body':_0x13e580})[_0xd5d0('0x1f')](function(_0x4d0cff){logger['info']('Ticket\x20created!');return _0x4d0cff;});}function getUser(_0x22e014,_0x329b39){if(intUtil['validateEmail'](_0x329b39)){return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x20'),_0x22e014[_0xd5d0('0x1d')]),'qs':{'email':_0x329b39}})[_0xd5d0('0x1f')](function(_0x3b4e6e){if(_0x3b4e6e['length']){logger[_0xd5d0('0xe')]('Agent\x20found!');return _[_0xd5d0('0x21')](_0x3b4e6e,function(_0x5695d8){return _0x5695d8[_0xd5d0('0x22')][_0xd5d0('0x23')]===_0x329b39;});}else{logger[_0xd5d0('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x24'),_0x22e014[_0xd5d0('0x1d')])})[_0xd5d0('0x1f')](function(_0x2e6003){logger[_0xd5d0('0xe')](_0xd5d0('0x25'));return _0x2e6003;});}});}else{logger[_0xd5d0('0xe')](_0xd5d0('0x26'));return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x24'),_0x22e014[_0xd5d0('0x1d')])})[_0xd5d0('0x1f')](function(_0x10e716){logger[_0xd5d0('0xe')](_0xd5d0('0x25'));return _0x10e716;});}}function getEndUser(_0x372abe,_0x5b0c4e,_0x51b52a){logger[_0xd5d0('0xe')]('Searching\x20enduser\x20with\x20phone',_0x51b52a);return request({'uri':util['format'](_0xd5d0('0x27'),_0x372abe[_0xd5d0('0x1d')]),'qs':{'phone':_0x51b52a}})['then'](function(_0xfbf71c){if(_0xfbf71c[_0xd5d0('0x28')]){logger[_0xd5d0('0xe')](_0xd5d0('0x29'));return _[_0xd5d0('0x21')](_0xfbf71c,{'phone':_0x51b52a});}else{logger[_0xd5d0('0xe')](_0xd5d0('0x2a'));return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x27'),_0x372abe[_0xd5d0('0x1d')]),'method':_0xd5d0('0x1e'),'body':{'name':_0x5b0c4e,'phone':_0x51b52a}})[_0xd5d0('0x1f')](function(_0x328b4e){logger[_0xd5d0('0xe')](_0xd5d0('0x2b'));return _0x328b4e;});}});}function getAuth(_0x461f0a){return util[_0xd5d0('0x11')](_0xd5d0('0x2c'),new Buffer(_0x461f0a[_0xd5d0('0x2d')]+':X')[_0xd5d0('0x2e')](_0xd5d0('0x2f')));}function request(_0x71dca7){logger[_0xd5d0('0x30')]('[HTTP]',JSON['stringify'](_0x71dca7));return rp(_[_0xd5d0('0x8')](_0x71dca7,{'method':_0xd5d0('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x2b11de,_0x5cc533){var _0x1baa56=[];if(_0x2b11de&&_0x2b11de['length']>0x0){_0x1baa56=_[_0xd5d0('0x32')](_0x2b11de,_0x5cc533);}return _0x1baa56;}function getCustomFields(_0x268d91,_0xb2eefd){var _0x461e0a=[];var _0x131b7a={'custom_fields':[]};if(_0x268d91['length']>0x0){_['forEach'](_0x268d91,function(_0x178886){if(_['includes']([_0xd5d0('0x33'),'picklist'],_0x178886[_0xd5d0('0x34')])&&_0x178886[_0xd5d0('0x35')]&&!_0x178886[_0xd5d0('0x36')]){_0x131b7a[_0x178886[_0xd5d0('0x35')][_0xd5d0('0x37')]()]=_0x178886[_0xd5d0('0x38')][_0xd5d0('0x2e')]();}else if(_['includes']([_0xd5d0('0x33'),_0xd5d0('0x39')],_0x178886[_0xd5d0('0x34')])&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0x131b7a['custom_fields']['push']({'id':_0x178886[_0xd5d0('0x3a')],'value':_0x178886[_0xd5d0('0x38')]['toString']()});}else if(_0x178886['type']==='variable'&&_0x178886[_0xd5d0('0x3b')]&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0xb2eefd[_0x178886[_0xd5d0('0x3b')]]&&_0x131b7a[_0xd5d0('0x19')][_0xd5d0('0x3c')]({'id':_0x178886[_0xd5d0('0x3a')],'value':_0xb2eefd[_0x178886[_0xd5d0('0x3b')]]['toString']()});}else if(_0x178886[_0xd5d0('0x34')]==='customVariable'&&_0x178886[_0xd5d0('0x3d')]&&_0x178886[_0xd5d0('0x3d')][_0xd5d0('0x17')]&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0xb2eefd[_0x178886[_0xd5d0('0x3d')][_0xd5d0('0x17')]['toLowerCase']()]&&_0x131b7a[_0xd5d0('0x19')][_0xd5d0('0x3c')]({'id':_0x178886['idField'],'value':_0xb2eefd[_0x178886[_0xd5d0('0x3d')]['name'][_0xd5d0('0x37')]()][_0xd5d0('0x2e')]()});}});}return _0x131b7a;}exports[_0xd5d0('0x3e')]=function(_0x111380,_0x23d78c,_0x2b2708,_0x4e795c,_0x5554f0,_0x3fc7d3){var _0x18c20e,_0x479e45;_0x3fc7d3['remoteUri']=intUtil[_0xd5d0('0x3f')](_0x3fc7d3['remoteUri']);_0x3fc7d3[_0xd5d0('0x40')]=intUtil[_0xd5d0('0x3f')](_0x3fc7d3['serverUrl']);if(_0x5554f0&&_0x5554f0[_0xd5d0('0x41')]){logger[_0xd5d0('0xe')](_0xd5d0('0x42'),'Recording\x20is\x20enabled!');_0x23d78c[_0xd5d0('0x43')]=util[_0xd5d0('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3fc7d3['serverUrl'],_0x23d78c[_0xd5d0('0x44')],md5(_0x23d78c[_0xd5d0('0x44')]));}else{_0x23d78c[_0xd5d0('0x43')]='';}headers[_0xd5d0('0x45')]=getAuth(_0x3fc7d3);return getUser(_0x3fc7d3,_0x4e795c[_0xd5d0('0x23')])[_0xd5d0('0x1f')](function(_0x1682c4){_0x18c20e=_0x1682c4;logger[_0xd5d0('0xe')](_0xd5d0('0x46'),_0x18c20e['id']);return getEndUser(_0x3fc7d3,_0x23d78c[_0xd5d0('0x13')],_0x23d78c[_0xd5d0('0x47')]);})[_0xd5d0('0x1f')](function(_0x1eb7e9){_0x479e45=_0x1eb7e9;logger[_0xd5d0('0xe')](_0xd5d0('0x48'),_0x479e45['id']);return getTicket(_0x3fc7d3,_0x18c20e,_0x479e45,_0x2b2708,_0x23d78c);})['then'](function(_0x5d2166){if(_0x5d2166&&_0x5d2166['id']){logger[_0xd5d0('0xe')](_0xd5d0('0x49'));logger[_0xd5d0('0xe')](_0xd5d0('0x4a'),_0x5d2166['id']);logger['info'](_0xd5d0('0x42'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd5d0('0x11')](_0xd5d0('0x4b'),_0x4e795c[_0xd5d0('0x17')]),_0xd5d0('0x4c'),{'uri':util[_0xd5d0('0x11')](_0xd5d0('0x4d'),_0x3fc7d3['remoteUri'],_0x5d2166['id'])});}})['catch'](function(_0x2fbf6f){logger[_0xd5d0('0x4e')]('[QUEUE]',JSON[_0xd5d0('0x4f')](_0x2fbf6f));});};exports[_0xd5d0('0x50')]=function(_0x3234a7,_0x2a6082,_0x123ffb,_0x182a64,_0xabcdc3,_0x1263be,_0x400080){var _0x5f3ec8,_0x3af14c;_0x1263be[_0xd5d0('0x1d')]=intUtil[_0xd5d0('0x3f')](_0x1263be[_0xd5d0('0x1d')]);_0x1263be['serverUrl']=intUtil[_0xd5d0('0x3f')](_0x1263be[_0xd5d0('0x40')]);if(_0x400080&&_0x400080[_0xd5d0('0x51')]&&_0x400080['recordingFormat']!==_0xd5d0('0x52')){logger[_0xd5d0('0xe')](_0xd5d0('0x53'),_0xd5d0('0x54'));_0x2a6082[_0xd5d0('0x43')]=util[_0xd5d0('0x11')](_0xd5d0('0x55'),_0x1263be[_0xd5d0('0x40')],_0x2a6082[_0xd5d0('0x44')],md5(_0x2a6082[_0xd5d0('0x44')]));}headers[_0xd5d0('0x45')]=getAuth(_0x1263be);return getUser(_0x1263be,_0x182a64[_0xd5d0('0x23')])['then'](function(_0x5d8926){_0x5f3ec8=_0x5d8926;logger[_0xd5d0('0xe')](_0xd5d0('0x46'),_0x5f3ec8['id']);return getEndUser(_0x1263be,_0x2a6082[_0xd5d0('0x56')],_0x2a6082[_0xd5d0('0x57')]);})[_0xd5d0('0x1f')](function(_0x50921e){_0x3af14c=_0x50921e;logger['info'](_0xd5d0('0x48'),_0x3af14c['id']);return getTicket(_0x1263be,_0x5f3ec8,_0x3af14c,_0x123ffb,_0x2a6082);})[_0xd5d0('0x1f')](function(_0x18b15d){if(_0x18b15d&&_0x18b15d['id']){logger[_0xd5d0('0xe')]('Ticket\x20created!');logger['info'](_0xd5d0('0x4a'),_0x18b15d['id']);logger[_0xd5d0('0xe')]('[OUTBOUND]',_0xd5d0('0x58'));emit(util[_0xd5d0('0x11')]('user:%s',_0x182a64['name']),_0xd5d0('0x4c'),{'uri':util[_0xd5d0('0x11')](_0xd5d0('0x4d'),_0x1263be[_0xd5d0('0x1d')],_0x18b15d['id'])});}})[_0xd5d0('0x59')](function(_0x3e4563){logger[_0xd5d0('0x4e')](_0xd5d0('0x53'),JSON[_0xd5d0('0x4f')](_0x3e4563));});};exports[_0xd5d0('0x5a')]=function(_0x34ae94,_0x26d644,_0xb3cb82,_0x59df7f,_0x1e91a6,_0x524e28){var _0x10e5b1,_0x162e75;_0x524e28['remoteUri']=intUtil[_0xd5d0('0x3f')](_0x524e28[_0xd5d0('0x1d')]);_0x524e28[_0xd5d0('0x40')]=intUtil[_0xd5d0('0x3f')](_0x524e28[_0xd5d0('0x40')]);if(_0x1e91a6&&_0x1e91a6[_0xd5d0('0x41')]){logger[_0xd5d0('0xe')]('['+_0x26d644[_0xd5d0('0x5b')][_0xd5d0('0x5c')]()+']',_0xd5d0('0x54'));_0x26d644['recordingURL']=util[_0xd5d0('0x11')](_0xd5d0('0x55'),_0x524e28[_0xd5d0('0x40')],_0x26d644[_0xd5d0('0x44')],md5(_0x26d644['uniqueid']));}else{_0x26d644[_0xd5d0('0x43')]='';}headers[_0xd5d0('0x45')]=getAuth(_0x524e28);return getUser(_0x524e28,'')[_0xd5d0('0x1f')](function(_0x2eec77){_0x10e5b1=_0x2eec77;logger[_0xd5d0('0xe')]('The\x20User\x20ID\x20is:',_0x10e5b1['id']);return getEndUser(_0x524e28,_0x26d644[_0xd5d0('0x13')],_0x26d644['calleridnum']);})['then'](function(_0x1481a1){_0x162e75=_0x1481a1;logger[_0xd5d0('0xe')](_0xd5d0('0x48'),_0x162e75['id']);return getTicket(_0x524e28,_0x10e5b1,_0x162e75,_0xb3cb82,_0x26d644);})[_0xd5d0('0x1f')](function(_0x239aca){if(_0x239aca){logger[_0xd5d0('0xe')](_0xd5d0('0x49'));logger['info'](_0xd5d0('0x4a'),_0x239aca['id']);}})[_0xd5d0('0x59')](function(_0x11654c){logger[_0xd5d0('0x4e')]('['+_0x26d644[_0xd5d0('0x5b')][_0xd5d0('0x5c')]()+']',JSON['stringify'](_0x11654c));});};
\ No newline at end of file