// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9374=['toString','debug','[HTTP]','stringify','GET','length','map','type','nameField','customField','content','includes','string','picklist','idField','variable','variableName','push','Variable','toLowerCase','serverUrl','stripTrailingSlash','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','trigger:browser:url','unmanaged','monitor_format','toUpperCase','lodash','request-promise','md5','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','application/json','emit','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','mapValues','keyBy','custom_fields','value','POST','then','Ticket\x20created!','%s/api/v2/agents','remoteUri','find','contact','info','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','%s/api/v2/agents/me','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.'];(function(_0x57a120,_0x23bac8){var _0x55182c=function(_0x26ba34){while(--_0x26ba34){_0x57a120['push'](_0x57a120['shift']());}};_0x55182c(++_0x23bac8);}(_0x9374,0x18e));var _0x4937=function(_0x3cc6f3,_0x470176){_0x3cc6f3=_0x3cc6f3-0x0;var _0x2f7115=_0x9374[_0x3cc6f3];return _0x2f7115;};'use strict';var _=require(_0x4937('0x0'));var rp=require(_0x4937('0x1'));var md5=require(_0x4937('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x4937('0x3'));var config=require(_0x4937('0x4'));var logger=require(_0x4937('0x5'))('freshdesk');config[_0x4937('0x6')]=_[_0x4937('0x7')](config[_0x4937('0x6')],{'host':_0x4937('0x8'),'port':0x18eb});var io=require(_0x4937('0x9'))(new Redis(config['redis']));var headers={'Content-Type':_0x4937('0xa'),'Accept':_0x4937('0xa')};function emit(_0x11bfad,_0x56bcbd,_0x1176b5){io['to'](_0x11bfad)[_0x4937('0xb')](_0x56bcbd,_0x1176b5);}function getTicket(_0x50e92d,_0x1c3b8e,_0x369ba8,_0x126e90,_0x81afc2){logger['info']('Creating\x20new\x20ticket...');var _0x13a869=_[_0x4937('0xc')]({'responder_id':_0x1c3b8e['id'],'requester_id':_0x369ba8['id'],'name':util[_0x4937('0xd')](_0x4937('0xe'),_0x81afc2[_0x4937('0xf')]),'phone':_0x81afc2[_0x4937('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x4937('0x11')](_0x126e90[_0x4937('0x12')],_0x81afc2,'\x20'),'description':intUtil[_0x4937('0x11')](_0x126e90[_0x4937('0x13')],_0x81afc2,_0x4937('0x14')),'tags':getTags(_0x126e90[_0x4937('0x15')],_0x4937('0x16'))},getCustomFields(_0x126e90['Fields'],_0x81afc2));_0x13a869['custom_fields']=_[_0x4937('0x17')](_[_0x4937('0x18')](_0x13a869[_0x4937('0x19')],'id'),_0x4937('0x1a'));return request({'uri':util[_0x4937('0xd')]('%s/api/v2/tickets',_0x50e92d['remoteUri']),'method':_0x4937('0x1b'),'body':_0x13a869})[_0x4937('0x1c')](function(_0x49b990){logger['info'](_0x4937('0x1d'));return _0x49b990;});}function getUser(_0x3472fa,_0x1a8579){if(intUtil['validateEmail'](_0x1a8579)){return request({'uri':util['format'](_0x4937('0x1e'),_0x3472fa[_0x4937('0x1f')]),'qs':{'email':_0x1a8579}})[_0x4937('0x1c')](function(_0x285731){if(_0x285731['length']){logger['info']('Agent\x20found!');return _[_0x4937('0x20')](_0x285731,function(_0xf2a6e2){return _0xf2a6e2[_0x4937('0x21')]['email']===_0x1a8579;});}else{logger[_0x4937('0x22')](_0x4937('0x23'));return request({'uri':util[_0x4937('0xd')]('%s/api/v2/agents/me',_0x3472fa[_0x4937('0x1f')])})[_0x4937('0x1c')](function(_0xd4e8fa){logger[_0x4937('0x22')](_0x4937('0x24'));return _0xd4e8fa;});}});}else{logger[_0x4937('0x22')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x4937('0xd')](_0x4937('0x25'),_0x3472fa[_0x4937('0x1f')])})[_0x4937('0x1c')](function(_0x2cba72){logger[_0x4937('0x22')](_0x4937('0x24'));return _0x2cba72;});}}function getEndUser(_0x3bc755,_0x10bfe0,_0x41e9e7){logger[_0x4937('0x22')](_0x4937('0x26'),_0x41e9e7);return request({'uri':util[_0x4937('0xd')]('%s/api/v2/contacts',_0x3bc755[_0x4937('0x1f')]),'qs':{'phone':_0x41e9e7}})[_0x4937('0x1c')](function(_0x524712){if(_0x524712['length']){logger[_0x4937('0x22')](_0x4937('0x27'));return _['find'](_0x524712,{'phone':_0x41e9e7});}else{logger['info'](_0x4937('0x28'));return request({'uri':util[_0x4937('0xd')]('%s/api/v2/contacts',_0x3bc755['remoteUri']),'method':'POST','body':{'name':_0x10bfe0,'phone':_0x41e9e7}})[_0x4937('0x1c')](function(_0x3afb65){logger[_0x4937('0x22')](_0x4937('0x29'));return _0x3afb65;});}});}function getAuth(_0x341e5d){return util[_0x4937('0xd')]('Basic\x20%s',new Buffer(_0x341e5d['apiKey']+':X')[_0x4937('0x2a')]('base64'));}function request(_0x6a5115){logger[_0x4937('0x2b')](_0x4937('0x2c'),JSON[_0x4937('0x2d')](_0x6a5115));return rp(_[_0x4937('0x7')](_0x6a5115,{'method':_0x4937('0x2e'),'headers':headers,'json':!![]}));}function getTags(_0x484170,_0x1e845f){var _0x2e5505=[];if(_0x484170&&_0x484170[_0x4937('0x2f')]>0x0){_0x2e5505=_[_0x4937('0x30')](_0x484170,_0x1e845f);}return _0x2e5505;}function getCustomFields(_0x17062c,_0xe70fec){var _0x393ff8=[];var _0xff3beb={'custom_fields':[]};if(_0x17062c[_0x4937('0x2f')]>0x0){_['forEach'](_0x17062c,function(_0x1a0a28){if(_['includes'](['string','picklist'],_0x1a0a28[_0x4937('0x31')])&&_0x1a0a28[_0x4937('0x32')]&&!_0x1a0a28[_0x4937('0x33')]){_0xff3beb[_0x1a0a28[_0x4937('0x32')]['toLowerCase']()]=_0x1a0a28[_0x4937('0x34')]['toString']();}else if(_[_0x4937('0x35')]([_0x4937('0x36'),_0x4937('0x37')],_0x1a0a28[_0x4937('0x31')])&&_0x1a0a28[_0x4937('0x38')]&&_0x1a0a28['customField']){_0xff3beb[_0x4937('0x19')]['push']({'id':_0x1a0a28['idField'],'value':_0x1a0a28[_0x4937('0x34')][_0x4937('0x2a')]()});}else if(_0x1a0a28[_0x4937('0x31')]===_0x4937('0x39')&&_0x1a0a28['variableName']&&_0x1a0a28[_0x4937('0x38')]&&_0x1a0a28[_0x4937('0x33')]){_0xe70fec[_0x1a0a28[_0x4937('0x3a')]]&&_0xff3beb['custom_fields'][_0x4937('0x3b')]({'id':_0x1a0a28['idField'],'value':_0xe70fec[_0x1a0a28[_0x4937('0x3a')]]['toString']()});}else if(_0x1a0a28[_0x4937('0x31')]==='customVariable'&&_0x1a0a28[_0x4937('0x3c')]&&_0x1a0a28[_0x4937('0x3c')][_0x4937('0x16')]&&_0x1a0a28[_0x4937('0x38')]&&_0x1a0a28[_0x4937('0x33')]){_0xe70fec[_0x1a0a28[_0x4937('0x3c')][_0x4937('0x16')][_0x4937('0x3d')]()]&&_0xff3beb[_0x4937('0x19')]['push']({'id':_0x1a0a28[_0x4937('0x38')],'value':_0xe70fec[_0x1a0a28[_0x4937('0x3c')][_0x4937('0x16')][_0x4937('0x3d')]()][_0x4937('0x2a')]()});}});}return _0xff3beb;}exports['queue']=function(_0x10378c,_0x3f5096,_0x225a2e,_0x18fecb,_0x46167b,_0x3deccb){var _0x47bd0f,_0x12909c;_0x3deccb[_0x4937('0x1f')]=intUtil['stripTrailingSlash'](_0x3deccb[_0x4937('0x1f')]);_0x3deccb[_0x4937('0x3e')]=intUtil[_0x4937('0x3f')](_0x3deccb[_0x4937('0x3e')]);if(_0x46167b&&_0x46167b['monitor_format']){logger[_0x4937('0x22')](_0x4937('0x40'),'Recording\x20is\x20enabled!');_0x3f5096['recordingURL']=util[_0x4937('0xd')](_0x4937('0x41'),_0x3deccb[_0x4937('0x3e')],_0x3f5096[_0x4937('0x42')],md5(_0x3f5096['uniqueid']));}else{_0x3f5096[_0x4937('0x43')]='';}headers[_0x4937('0x44')]=getAuth(_0x3deccb);return getUser(_0x3deccb,_0x18fecb[_0x4937('0x45')])['then'](function(_0x710dd6){_0x47bd0f=_0x710dd6;logger[_0x4937('0x22')](_0x4937('0x46'),_0x47bd0f['id']);return getEndUser(_0x3deccb,_0x3f5096[_0x4937('0xf')],_0x3f5096[_0x4937('0x10')]);})[_0x4937('0x1c')](function(_0x57cf45){_0x12909c=_0x57cf45;logger[_0x4937('0x22')](_0x4937('0x47'),_0x12909c['id']);return getTicket(_0x3deccb,_0x47bd0f,_0x12909c,_0x225a2e,_0x3f5096);})['then'](function(_0x33512c){if(_0x33512c&&_0x33512c['id']){logger[_0x4937('0x22')](_0x4937('0x1d'));logger[_0x4937('0x22')](_0x4937('0x48'),_0x33512c['id']);logger[_0x4937('0x22')]('[QUEUE]',_0x4937('0x49'));emit(util['format'](_0x4937('0x4a'),_0x18fecb['name']),'trigger:browser:url',{'uri':util[_0x4937('0xd')](_0x4937('0x4b'),_0x3deccb['remoteUri'],_0x33512c['id'])});}})[_0x4937('0x4c')](function(_0x54755e){logger[_0x4937('0x4d')]('[QUEUE]',JSON[_0x4937('0x2d')](_0x54755e));});};exports[_0x4937('0x4e')]=function(_0x53cb6f,_0x32147d,_0xd0d7e1,_0x2e4c1e,_0x1c7941,_0x2074b1,_0x44ee79){var _0xae0bcf,_0x39f373;_0x2074b1[_0x4937('0x1f')]=intUtil['stripTrailingSlash'](_0x2074b1['remoteUri']);_0x2074b1[_0x4937('0x3e')]=intUtil[_0x4937('0x3f')](_0x2074b1[_0x4937('0x3e')]);if(_0x44ee79&&_0x44ee79[_0x4937('0x4f')]&&_0x44ee79[_0x4937('0x4f')]!==_0x4937('0x50')){logger[_0x4937('0x22')](_0x4937('0x51'),_0x4937('0x52'));_0x32147d['recordingURL']=util[_0x4937('0xd')](_0x4937('0x41'),_0x2074b1['serverUrl'],_0x32147d[_0x4937('0x42')],md5(_0x32147d[_0x4937('0x42')]));}headers[_0x4937('0x44')]=getAuth(_0x2074b1);return getUser(_0x2074b1,_0x2e4c1e[_0x4937('0x45')])[_0x4937('0x1c')](function(_0x309286){_0xae0bcf=_0x309286;logger[_0x4937('0x22')](_0x4937('0x46'),_0xae0bcf['id']);return getEndUser(_0x2074b1,_0x32147d[_0x4937('0x53')],_0x32147d['destcalleridnum']);})['then'](function(_0x201e48){_0x39f373=_0x201e48;logger[_0x4937('0x22')](_0x4937('0x47'),_0x39f373['id']);return getTicket(_0x2074b1,_0xae0bcf,_0x39f373,_0xd0d7e1,_0x32147d);})[_0x4937('0x1c')](function(_0x30a2a6){if(_0x30a2a6&&_0x30a2a6['id']){logger[_0x4937('0x22')](_0x4937('0x1d'));logger['info'](_0x4937('0x48'),_0x30a2a6['id']);logger[_0x4937('0x22')](_0x4937('0x51'),_0x4937('0x49'));emit(util[_0x4937('0xd')](_0x4937('0x4a'),_0x2e4c1e[_0x4937('0x16')]),_0x4937('0x54'),{'uri':util[_0x4937('0xd')]('%s/helpdesk/tickets/%d',_0x2074b1[_0x4937('0x1f')],_0x30a2a6['id'])});}})[_0x4937('0x4c')](function(_0xb45606){logger[_0x4937('0x4d')](_0x4937('0x51'),JSON[_0x4937('0x2d')](_0xb45606));});};exports[_0x4937('0x55')]=function(_0x368f9e,_0x8328a2,_0x17189a,_0x197dd2,_0x357f61,_0x57a5fc){var _0x393f91,_0x2b810e;_0x57a5fc[_0x4937('0x1f')]=intUtil[_0x4937('0x3f')](_0x57a5fc[_0x4937('0x1f')]);_0x57a5fc[_0x4937('0x3e')]=intUtil[_0x4937('0x3f')](_0x57a5fc['serverUrl']);if(_0x357f61&&_0x357f61[_0x4937('0x56')]){logger[_0x4937('0x22')]('['+_0x8328a2['lastevent']['toUpperCase']()+']',_0x4937('0x52'));_0x8328a2[_0x4937('0x43')]=util[_0x4937('0xd')](_0x4937('0x41'),_0x57a5fc[_0x4937('0x3e')],_0x8328a2['uniqueid'],md5(_0x8328a2[_0x4937('0x42')]));}else{_0x8328a2[_0x4937('0x43')]='';}headers[_0x4937('0x44')]=getAuth(_0x57a5fc);return getUser(_0x57a5fc,'')['then'](function(_0x528e74){_0x393f91=_0x528e74;logger[_0x4937('0x22')](_0x4937('0x46'),_0x393f91['id']);return getEndUser(_0x57a5fc,_0x8328a2[_0x4937('0xf')],_0x8328a2['calleridnum']);})[_0x4937('0x1c')](function(_0x45d40f){_0x2b810e=_0x45d40f;logger['info'](_0x4937('0x47'),_0x2b810e['id']);return getTicket(_0x57a5fc,_0x393f91,_0x2b810e,_0x17189a,_0x8328a2);})[_0x4937('0x1c')](function(_0x43f4f3){if(_0x43f4f3){logger['info']('Ticket\x20created!');logger[_0x4937('0x22')](_0x4937('0x48'),_0x43f4f3['id']);}})[_0x4937('0x4c')](function(_0x5af62f){logger['error']('['+_0x8328a2['lastevent'][_0x4937('0x57')]()+']',JSON['stringify'](_0x5af62f));});};
\ No newline at end of file
+var _0x4deb=['apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','nameField','customField','toLowerCase','string','picklist','type','idField','push','variableName','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','catch','recordingFormat','none','uniqueid','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','unmanaged','lastevent','toUpperCase','error','request-promise','util','ioredis','../../../../config/logger','freshdesk','redis','localhost','application/json','emit','info','merge','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','Tags','Fields','custom_fields','mapValues','value','remoteUri','POST','then','validateEmail','format','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s'];(function(_0x10a9e5,_0x412c1a){var _0x49f8d6=function(_0x1f75f1){while(--_0x1f75f1){_0x10a9e5['push'](_0x10a9e5['shift']());}};_0x49f8d6(++_0x412c1a);}(_0x4deb,0x1e7));var _0xb4de=function(_0x53b55f,_0x7980d0){_0x53b55f=_0x53b55f-0x0;var _0x71d9fa=_0x4deb[_0x53b55f];return _0x71d9fa;};'use strict';var _=require('lodash');var rp=require(_0xb4de('0x0'));var md5=require('md5');var util=require(_0xb4de('0x1'));var Redis=require(_0xb4de('0x2'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb4de('0x3'))(_0xb4de('0x4'));config[_0xb4de('0x5')]=_['defaults'](config[_0xb4de('0x5')],{'host':_0xb4de('0x6'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xb4de('0x7'),'Accept':_0xb4de('0x7')};function emit(_0x2c9d4d,_0x249e90,_0xec4cbd){io['to'](_0x2c9d4d)[_0xb4de('0x8')](_0x249e90,_0xec4cbd);}function getTicket(_0x25843c,_0x40bd74,_0x1a7977,_0x583df7,_0x6f19a1){logger[_0xb4de('0x9')]('Creating\x20new\x20ticket...');var _0x172989=_[_0xb4de('0xa')]({'responder_id':_0x40bd74['id'],'requester_id':_0x1a7977['id'],'name':util['format'](_0xb4de('0xb'),_0x6f19a1[_0xb4de('0xc')]),'phone':_0x6f19a1[_0xb4de('0xd')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x583df7[_0xb4de('0xe')],_0x6f19a1,'\x20'),'description':intUtil[_0xb4de('0xf')](_0x583df7[_0xb4de('0x10')],_0x6f19a1,'<br>'),'tags':getTags(_0x583df7[_0xb4de('0x11')],'name')},getCustomFields(_0x583df7[_0xb4de('0x12')],_0x6f19a1));_0x172989[_0xb4de('0x13')]=_[_0xb4de('0x14')](_['keyBy'](_0x172989[_0xb4de('0x13')],'id'),_0xb4de('0x15'));return request({'uri':util['format']('%s/api/v2/tickets',_0x25843c[_0xb4de('0x16')]),'method':_0xb4de('0x17'),'body':_0x172989})[_0xb4de('0x18')](function(_0x2aa204){logger[_0xb4de('0x9')]('Ticket\x20created!');return _0x2aa204;});}function getUser(_0x2c1031,_0x186bcc){if(intUtil[_0xb4de('0x19')](_0x186bcc)){return request({'uri':util[_0xb4de('0x1a')]('%s/api/v2/agents',_0x2c1031['remoteUri']),'qs':{'email':_0x186bcc}})['then'](function(_0x312d51){if(_0x312d51['length']){logger[_0xb4de('0x9')](_0xb4de('0x1b'));return _[_0xb4de('0x1c')](_0x312d51,function(_0x34e7af){return _0x34e7af['contact'][_0xb4de('0x1d')]===_0x186bcc;});}else{logger[_0xb4de('0x9')](_0xb4de('0x1e'));return request({'uri':util['format'](_0xb4de('0x1f'),_0x2c1031['remoteUri'])})[_0xb4de('0x18')](function(_0x21456a){logger[_0xb4de('0x9')](_0xb4de('0x20'));return _0x21456a;});}});}else{logger[_0xb4de('0x9')](_0xb4de('0x21'));return request({'uri':util[_0xb4de('0x1a')](_0xb4de('0x1f'),_0x2c1031['remoteUri'])})[_0xb4de('0x18')](function(_0x208213){logger['info'](_0xb4de('0x20'));return _0x208213;});}}function getEndUser(_0x360776,_0x2b815b,_0x37c7a5){logger[_0xb4de('0x9')](_0xb4de('0x22'),_0x37c7a5);return request({'uri':util[_0xb4de('0x1a')](_0xb4de('0x23'),_0x360776[_0xb4de('0x16')]),'qs':{'phone':_0x37c7a5}})[_0xb4de('0x18')](function(_0x1abf4b){if(_0x1abf4b[_0xb4de('0x24')]){logger[_0xb4de('0x9')](_0xb4de('0x25'));return _[_0xb4de('0x1c')](_0x1abf4b,{'phone':_0x37c7a5});}else{logger[_0xb4de('0x9')](_0xb4de('0x26'));return request({'uri':util[_0xb4de('0x1a')]('%s/api/v2/contacts',_0x360776[_0xb4de('0x16')]),'method':_0xb4de('0x17'),'body':{'name':_0x2b815b,'phone':_0x37c7a5}})[_0xb4de('0x18')](function(_0x55ce6c){logger[_0xb4de('0x9')](_0xb4de('0x27'));return _0x55ce6c;});}});}function getAuth(_0x469033){return util[_0xb4de('0x1a')](_0xb4de('0x28'),new Buffer(_0x469033[_0xb4de('0x29')]+':X')[_0xb4de('0x2a')](_0xb4de('0x2b')));}function request(_0x25b227){logger[_0xb4de('0x2c')](_0xb4de('0x2d'),JSON[_0xb4de('0x2e')](_0x25b227));return rp(_['defaults'](_0x25b227,{'method':_0xb4de('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x2d782e,_0x3d846d){var _0x59e4f0=[];if(_0x2d782e&&_0x2d782e[_0xb4de('0x24')]>0x0){_0x59e4f0=_[_0xb4de('0x30')](_0x2d782e,_0x3d846d);}return _0x59e4f0;}function getCustomFields(_0x49f745,_0x219240){var _0x595f0e=[];var _0x36f37f={'custom_fields':[]};if(_0x49f745[_0xb4de('0x24')]>0x0){_[_0xb4de('0x31')](_0x49f745,function(_0x588221){if(_['includes'](['string','picklist'],_0x588221['type'])&&_0x588221[_0xb4de('0x32')]&&!_0x588221[_0xb4de('0x33')]){_0x36f37f[_0x588221[_0xb4de('0x32')][_0xb4de('0x34')]()]=_0x588221['content'][_0xb4de('0x2a')]();}else if(_['includes']([_0xb4de('0x35'),_0xb4de('0x36')],_0x588221[_0xb4de('0x37')])&&_0x588221[_0xb4de('0x38')]&&_0x588221[_0xb4de('0x33')]){_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x588221['content']['toString']()});}else if(_0x588221[_0xb4de('0x37')]==='variable'&&_0x588221[_0xb4de('0x3a')]&&_0x588221[_0xb4de('0x38')]&&_0x588221[_0xb4de('0x33')]){_0x219240[_0x588221[_0xb4de('0x3a')]]&&_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x219240[_0x588221[_0xb4de('0x3a')]][_0xb4de('0x2a')]()});}else if(_0x588221['type']==='customVariable'&&_0x588221['Variable']&&_0x588221[_0xb4de('0x3b')][_0xb4de('0x3c')]&&_0x588221[_0xb4de('0x38')]&&_0x588221['customField']){_0x219240[_0x588221[_0xb4de('0x3b')][_0xb4de('0x3c')]['toLowerCase']()]&&_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x219240[_0x588221['Variable'][_0xb4de('0x3c')][_0xb4de('0x34')]()][_0xb4de('0x2a')]()});}});}return _0x36f37f;}exports[_0xb4de('0x3d')]=function(_0x1ff243,_0x5d39c4,_0x42a920,_0x2aa2fb,_0x5c3298,_0x3330cc){var _0x1d8b3d,_0x709926;_0x3330cc['remoteUri']=intUtil['stripTrailingSlash'](_0x3330cc['remoteUri']);_0x3330cc['serverUrl']=intUtil[_0xb4de('0x3e')](_0x3330cc[_0xb4de('0x3f')]);if(_0x5c3298&&_0x5c3298[_0xb4de('0x40')]){logger[_0xb4de('0x9')](_0xb4de('0x41'),_0xb4de('0x42'));_0x5d39c4[_0xb4de('0x43')]=util[_0xb4de('0x1a')](_0xb4de('0x44'),_0x3330cc[_0xb4de('0x3f')],_0x5d39c4['uniqueid'],md5(_0x5d39c4['uniqueid']));}else{_0x5d39c4[_0xb4de('0x43')]='';}headers[_0xb4de('0x45')]=getAuth(_0x3330cc);return getUser(_0x3330cc,_0x2aa2fb[_0xb4de('0x1d')])[_0xb4de('0x18')](function(_0x379f35){_0x1d8b3d=_0x379f35;logger[_0xb4de('0x9')](_0xb4de('0x46'),_0x1d8b3d['id']);return getEndUser(_0x3330cc,_0x5d39c4[_0xb4de('0xc')],_0x5d39c4[_0xb4de('0xd')]);})['then'](function(_0x3574db){_0x709926=_0x3574db;logger[_0xb4de('0x9')](_0xb4de('0x47'),_0x709926['id']);return getTicket(_0x3330cc,_0x1d8b3d,_0x709926,_0x42a920,_0x5d39c4);})[_0xb4de('0x18')](function(_0x3beb70){if(_0x3beb70&&_0x3beb70['id']){logger[_0xb4de('0x9')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x3beb70['id']);logger['info'](_0xb4de('0x41'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xb4de('0x48'),_0x2aa2fb[_0xb4de('0x3c')]),'trigger:browser:url',{'uri':util[_0xb4de('0x1a')](_0xb4de('0x49'),_0x3330cc['remoteUri'],_0x3beb70['id'])});}})[_0xb4de('0x4a')](function(_0x3b1961){logger['error'](_0xb4de('0x41'),JSON[_0xb4de('0x2e')](_0x3b1961));});};exports['outbound']=function(_0x1cddb0,_0x6cfd2,_0x5c1fd2,_0x4fa8bc,_0x24dc8f,_0x126dc6,_0x81fc9d){var _0x1805aa,_0x2b39b1;_0x126dc6['remoteUri']=intUtil['stripTrailingSlash'](_0x126dc6['remoteUri']);_0x126dc6['serverUrl']=intUtil[_0xb4de('0x3e')](_0x126dc6[_0xb4de('0x3f')]);if(_0x81fc9d&&_0x81fc9d['recordingFormat']&&_0x81fc9d[_0xb4de('0x4b')]!==_0xb4de('0x4c')){logger[_0xb4de('0x9')]('[OUTBOUND]',_0xb4de('0x42'));_0x6cfd2[_0xb4de('0x43')]=util[_0xb4de('0x1a')](_0xb4de('0x44'),_0x126dc6[_0xb4de('0x3f')],_0x6cfd2[_0xb4de('0x4d')],md5(_0x6cfd2[_0xb4de('0x4d')]));}headers[_0xb4de('0x45')]=getAuth(_0x126dc6);return getUser(_0x126dc6,_0x4fa8bc['email'])[_0xb4de('0x18')](function(_0x11af14){_0x1805aa=_0x11af14;logger['info'](_0xb4de('0x46'),_0x1805aa['id']);return getEndUser(_0x126dc6,_0x6cfd2[_0xb4de('0x4e')],_0x6cfd2[_0xb4de('0x4f')]);})['then'](function(_0x39cbc1){_0x2b39b1=_0x39cbc1;logger[_0xb4de('0x9')]('The\x20Enduser\x20ID\x20is:',_0x2b39b1['id']);return getTicket(_0x126dc6,_0x1805aa,_0x2b39b1,_0x5c1fd2,_0x6cfd2);})['then'](function(_0x523842){if(_0x523842&&_0x523842['id']){logger[_0xb4de('0x9')]('Ticket\x20created!');logger[_0xb4de('0x9')](_0xb4de('0x50'),_0x523842['id']);logger[_0xb4de('0x9')](_0xb4de('0x51'),_0xb4de('0x52'));emit(util[_0xb4de('0x1a')](_0xb4de('0x48'),_0x4fa8bc[_0xb4de('0x3c')]),_0xb4de('0x53'),{'uri':util['format'](_0xb4de('0x49'),_0x126dc6[_0xb4de('0x16')],_0x523842['id'])});}})['catch'](function(_0x38e561){logger['error']('[OUTBOUND]',JSON[_0xb4de('0x2e')](_0x38e561));});};exports[_0xb4de('0x54')]=function(_0x4a3aa0,_0x18c115,_0x29d9bb,_0x5dbaa7,_0x429df7,_0x4eb127){var _0x39a48c,_0x5ee78c;_0x4eb127['remoteUri']=intUtil[_0xb4de('0x3e')](_0x4eb127['remoteUri']);_0x4eb127[_0xb4de('0x3f')]=intUtil[_0xb4de('0x3e')](_0x4eb127[_0xb4de('0x3f')]);if(_0x429df7&&_0x429df7[_0xb4de('0x40')]){logger['info']('['+_0x18c115[_0xb4de('0x55')][_0xb4de('0x56')]()+']',_0xb4de('0x42'));_0x18c115[_0xb4de('0x43')]=util[_0xb4de('0x1a')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4eb127[_0xb4de('0x3f')],_0x18c115[_0xb4de('0x4d')],md5(_0x18c115['uniqueid']));}else{_0x18c115[_0xb4de('0x43')]='';}headers['Authorization']=getAuth(_0x4eb127);return getUser(_0x4eb127,'')[_0xb4de('0x18')](function(_0xa02c55){_0x39a48c=_0xa02c55;logger[_0xb4de('0x9')](_0xb4de('0x46'),_0x39a48c['id']);return getEndUser(_0x4eb127,_0x18c115['calleridname'],_0x18c115[_0xb4de('0xd')]);})[_0xb4de('0x18')](function(_0x26c967){_0x5ee78c=_0x26c967;logger[_0xb4de('0x9')](_0xb4de('0x47'),_0x5ee78c['id']);return getTicket(_0x4eb127,_0x39a48c,_0x5ee78c,_0x29d9bb,_0x18c115);})[_0xb4de('0x18')](function(_0x35ea72){if(_0x35ea72){logger[_0xb4de('0x9')]('Ticket\x20created!');logger[_0xb4de('0x9')](_0xb4de('0x50'),_0x35ea72['id']);}})[_0xb4de('0x4a')](function(_0x142b6f){logger[_0xb4de('0x57')]('['+_0x18c115['lastevent'][_0xb4de('0x56')]()+']',JSON['stringify'](_0x142b6f));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff