Built motion from commit b5996064.|2.6.21
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 3ea1395..1eb3466 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x72cf=['Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','outbound','recordingFormat','none','destcalleridname','destcalleridnum','catch','abandoned','[ABANDONED]','lodash','request-promise','md5','util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','format','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','remoteUri','Ticket\x20created!','validateEmail','%s/api/v2/agents','then','length','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','debug','[HTTP]','stringify','GET','map','forEach','type','string','customField','nameField','content','idField','push','variableName','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]'];(function(_0x13d07a,_0x41efc3){var _0x5ee0ee=function(_0x4ca94a){while(--_0x4ca94a){_0x13d07a['push'](_0x13d07a['shift']());}};_0x5ee0ee(++_0x41efc3);}(_0x72cf,0x1d2));var _0xf72c=function(_0x394fbc,_0xa36212){_0x394fbc=_0x394fbc-0x0;var _0x4ee2d1=_0x72cf[_0x394fbc];return _0x4ee2d1;};'use strict';var _=require(_0xf72c('0x0'));var rp=require(_0xf72c('0x1'));var md5=require(_0xf72c('0x2'));var util=require(_0xf72c('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xf72c('0x4'));var logger=require(_0xf72c('0x5'))(_0xf72c('0x6'));config[_0xf72c('0x7')]=_[_0xf72c('0x8')](config[_0xf72c('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0xf72c('0x9'))(new Redis(config[_0xf72c('0x7')]));var headers={'Content-Type':_0xf72c('0xa'),'Accept':_0xf72c('0xa')};function emit(_0x2a2d7f,_0xb38bcb,_0x57b7f1){io['to'](_0x2a2d7f)[_0xf72c('0xb')](_0xb38bcb,_0x57b7f1);}function getTicket(_0x6b36e8,_0x2b9d20,_0x182d72,_0x89af3d,_0x1c8cd6){logger[_0xf72c('0xc')](_0xf72c('0xd'));var _0xd3732b=_['merge']({'responder_id':_0x2b9d20['id'],'requester_id':_0x182d72['id'],'name':util[_0xf72c('0xe')]('Caller\x20-\x20%s',_0x1c8cd6[_0xf72c('0xf')]),'phone':_0x1c8cd6[_0xf72c('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xf72c('0x11')](_0x89af3d[_0xf72c('0x12')],_0x1c8cd6,'\x20'),'description':intUtil[_0xf72c('0x11')](_0x89af3d[_0xf72c('0x13')],_0x1c8cd6,_0xf72c('0x14')),'tags':getTags(_0x89af3d[_0xf72c('0x15')],_0xf72c('0x16'))},getCustomFields(_0x89af3d[_0xf72c('0x17')],_0x1c8cd6));_0xd3732b[_0xf72c('0x18')]=_[_0xf72c('0x19')](_[_0xf72c('0x1a')](_0xd3732b[_0xf72c('0x18')],'id'),_0xf72c('0x1b'));return request({'uri':util[_0xf72c('0xe')]('%s/api/v2/tickets',_0x6b36e8[_0xf72c('0x1c')]),'method':'POST','body':_0xd3732b})['then'](function(_0x5b65f2){logger['info'](_0xf72c('0x1d'));return _0x5b65f2;});}function getUser(_0x297371,_0x53344f){if(intUtil[_0xf72c('0x1e')](_0x53344f)){return request({'uri':util['format'](_0xf72c('0x1f'),_0x297371['remoteUri']),'qs':{'email':_0x53344f}})[_0xf72c('0x20')](function(_0x4f41cb){if(_0x4f41cb[_0xf72c('0x21')]){logger[_0xf72c('0xc')]('Agent\x20found!');return _[_0xf72c('0x22')](_0x4f41cb,function(_0x47481e){return _0x47481e['contact'][_0xf72c('0x23')]===_0x53344f;});}else{logger['info'](_0xf72c('0x24'));return request({'uri':util[_0xf72c('0xe')]('%s/api/v2/agents/me',_0x297371[_0xf72c('0x1c')])})[_0xf72c('0x20')](function(_0x391784){logger[_0xf72c('0xc')]('Admin\x20account\x20selected.');return _0x391784;});}});}else{logger[_0xf72c('0xc')](_0xf72c('0x25'));return request({'uri':util[_0xf72c('0xe')]('%s/api/v2/agents/me',_0x297371[_0xf72c('0x1c')])})[_0xf72c('0x20')](function(_0x174644){logger[_0xf72c('0xc')](_0xf72c('0x26'));return _0x174644;});}}function getEndUser(_0x57756c,_0xa24a73,_0x500fb3){logger['info'](_0xf72c('0x27'),_0x500fb3);return request({'uri':util[_0xf72c('0xe')](_0xf72c('0x28'),_0x57756c['remoteUri']),'qs':{'phone':_0x500fb3}})[_0xf72c('0x20')](function(_0x40345e){if(_0x40345e['length']){logger[_0xf72c('0xc')](_0xf72c('0x29'));return _[_0xf72c('0x22')](_0x40345e,{'phone':_0x500fb3});}else{logger[_0xf72c('0xc')](_0xf72c('0x2a'));return request({'uri':util[_0xf72c('0xe')](_0xf72c('0x28'),_0x57756c['remoteUri']),'method':'POST','body':{'name':_0xa24a73,'phone':_0x500fb3}})[_0xf72c('0x20')](function(_0x56c9fe){logger[_0xf72c('0xc')](_0xf72c('0x2b'));return _0x56c9fe;});}});}function getAuth(_0xc81c53){return util[_0xf72c('0xe')](_0xf72c('0x2c'),new Buffer(_0xc81c53[_0xf72c('0x2d')]+':X')[_0xf72c('0x2e')]('base64'));}function request(_0x17691e){logger[_0xf72c('0x2f')](_0xf72c('0x30'),JSON[_0xf72c('0x31')](_0x17691e));return rp(_['defaults'](_0x17691e,{'method':_0xf72c('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x421f89,_0x425227){var _0x591152=[];if(_0x421f89&&_0x421f89[_0xf72c('0x21')]>0x0){_0x591152=_[_0xf72c('0x33')](_0x421f89,_0x425227);}return _0x591152;}function getCustomFields(_0x9ef7d1,_0x555707){var _0x20f649=[];var _0x3dd98f={'custom_fields':[]};if(_0x9ef7d1[_0xf72c('0x21')]>0x0){_[_0xf72c('0x34')](_0x9ef7d1,function(_0x465297){if(_0x465297[_0xf72c('0x35')]===_0xf72c('0x36')&&_0x465297['nameField']&&!_0x465297[_0xf72c('0x37')]){_0x3dd98f[_0x465297[_0xf72c('0x38')]['toLowerCase']()]=_0x465297[_0xf72c('0x39')]['toString']();}else if(_0x465297[_0xf72c('0x35')]==='string'&&_0x465297[_0xf72c('0x3a')]&&_0x465297[_0xf72c('0x37')]){_0x3dd98f['custom_fields'][_0xf72c('0x3b')]({'id':_0x465297['idField'],'value':_0x465297[_0xf72c('0x39')][_0xf72c('0x2e')]()});}else if(_0x465297[_0xf72c('0x35')]==='variable'&&_0x465297[_0xf72c('0x3c')]&&_0x465297['idField']&&_0x465297[_0xf72c('0x37')]){_0x555707[_0x465297[_0xf72c('0x3c')]]&&_0x3dd98f[_0xf72c('0x18')][_0xf72c('0x3b')]({'id':_0x465297[_0xf72c('0x3a')],'value':_0x555707[_0x465297[_0xf72c('0x3c')]]['toString']()});}else if(_0x465297[_0xf72c('0x35')]==='customVariable'&&_0x465297[_0xf72c('0x3d')]&&_0x465297[_0xf72c('0x3d')][_0xf72c('0x16')]&&_0x465297['idField']&&_0x465297[_0xf72c('0x37')]){_0x555707[_0x465297[_0xf72c('0x3d')][_0xf72c('0x16')]['toLowerCase']()]&&_0x3dd98f[_0xf72c('0x18')][_0xf72c('0x3b')]({'id':_0x465297[_0xf72c('0x3a')],'value':_0x555707[_0x465297[_0xf72c('0x3d')][_0xf72c('0x16')][_0xf72c('0x3e')]()][_0xf72c('0x2e')]()});}});}return _0x3dd98f;}exports[_0xf72c('0x3f')]=function(_0x2343a5,_0x30a418,_0x46ce0a,_0x1bbc94,_0x4efb1c,_0x26c174){var _0xd5281c,_0x1947be;_0x26c174[_0xf72c('0x1c')]=intUtil[_0xf72c('0x40')](_0x26c174[_0xf72c('0x1c')]);_0x26c174[_0xf72c('0x41')]=intUtil[_0xf72c('0x40')](_0x26c174['serverUrl']);if(_0x4efb1c&&_0x4efb1c[_0xf72c('0x42')]){logger[_0xf72c('0xc')](_0xf72c('0x43'),_0xf72c('0x44'));_0x30a418[_0xf72c('0x45')]=util[_0xf72c('0xe')](_0xf72c('0x46'),_0x26c174[_0xf72c('0x41')],_0x30a418[_0xf72c('0x47')],md5(_0x30a418[_0xf72c('0x47')]));}else{_0x30a418['recordingURL']='';}headers[_0xf72c('0x48')]=getAuth(_0x26c174);return getUser(_0x26c174,_0x1bbc94['email'])[_0xf72c('0x20')](function(_0x198228){_0xd5281c=_0x198228;logger[_0xf72c('0xc')](_0xf72c('0x49'),_0xd5281c['id']);return getEndUser(_0x26c174,_0x30a418[_0xf72c('0xf')],_0x30a418[_0xf72c('0x10')]);})[_0xf72c('0x20')](function(_0x1e76ba){_0x1947be=_0x1e76ba;logger[_0xf72c('0xc')](_0xf72c('0x4a'),_0x1947be['id']);return getTicket(_0x26c174,_0xd5281c,_0x1947be,_0x46ce0a,_0x30a418);})['then'](function(_0x986ace){if(_0x986ace&&_0x986ace['id']){logger[_0xf72c('0xc')]('Ticket\x20created!');logger[_0xf72c('0xc')](_0xf72c('0x4b'),_0x986ace['id']);logger[_0xf72c('0xc')]('[QUEUE]',_0xf72c('0x4c'));emit(util[_0xf72c('0xe')](_0xf72c('0x4d'),_0x1bbc94[_0xf72c('0x16')]),_0xf72c('0x4e'),{'uri':util[_0xf72c('0xe')](_0xf72c('0x4f'),_0x26c174[_0xf72c('0x1c')],_0x986ace['id'])});}})['catch'](function(_0x5821a2){logger[_0xf72c('0x50')](_0xf72c('0x43'),JSON['stringify'](_0x5821a2));});};exports[_0xf72c('0x51')]=function(_0x2c1566,_0x40d0c0,_0x419f46,_0x558e55,_0x175587,_0x21be5a,_0x2a16b3){var _0x3ae001,_0x247226;_0x21be5a[_0xf72c('0x1c')]=intUtil[_0xf72c('0x40')](_0x21be5a[_0xf72c('0x1c')]);_0x21be5a['serverUrl']=intUtil[_0xf72c('0x40')](_0x21be5a[_0xf72c('0x41')]);if(_0x2a16b3&&_0x2a16b3[_0xf72c('0x52')]&&_0x2a16b3[_0xf72c('0x52')]!==_0xf72c('0x53')){logger[_0xf72c('0xc')]('[OUTBOUND]',_0xf72c('0x44'));_0x40d0c0['recordingURL']=util[_0xf72c('0xe')](_0xf72c('0x46'),_0x21be5a[_0xf72c('0x41')],_0x40d0c0[_0xf72c('0x47')],md5(_0x40d0c0[_0xf72c('0x47')]));}headers['Authorization']=getAuth(_0x21be5a);return getUser(_0x21be5a,_0x558e55['email'])[_0xf72c('0x20')](function(_0x52d271){_0x3ae001=_0x52d271;logger[_0xf72c('0xc')](_0xf72c('0x49'),_0x3ae001['id']);return getEndUser(_0x21be5a,_0x40d0c0[_0xf72c('0x54')],_0x40d0c0[_0xf72c('0x55')]);})['then'](function(_0x151652){_0x247226=_0x151652;logger[_0xf72c('0xc')](_0xf72c('0x4a'),_0x247226['id']);return getTicket(_0x21be5a,_0x3ae001,_0x247226,_0x419f46,_0x40d0c0);})[_0xf72c('0x20')](function(_0x525366){if(_0x525366&&_0x525366['id']){logger[_0xf72c('0xc')](_0xf72c('0x1d'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x525366['id']);logger['info']('[OUTBOUND]',_0xf72c('0x4c'));emit(util[_0xf72c('0xe')](_0xf72c('0x4d'),_0x558e55[_0xf72c('0x16')]),_0xf72c('0x4e'),{'uri':util['format'](_0xf72c('0x4f'),_0x21be5a['remoteUri'],_0x525366['id'])});}})[_0xf72c('0x56')](function(_0x2f55ee){logger[_0xf72c('0x50')]('[OUTBOUND]',JSON['stringify'](_0x2f55ee));});};exports[_0xf72c('0x57')]=function(_0x4a4e90,_0x44d98f,_0x28bbf2,_0x48d3f2,_0x325866,_0x57a956){var _0x4dd134,_0x21cf8a;_0x57a956['remoteUri']=intUtil[_0xf72c('0x40')](_0x57a956[_0xf72c('0x1c')]);_0x57a956[_0xf72c('0x41')]=intUtil[_0xf72c('0x40')](_0x57a956[_0xf72c('0x41')]);if(_0x325866&&_0x325866[_0xf72c('0x42')]){logger[_0xf72c('0xc')](_0xf72c('0x58'),_0xf72c('0x44'));_0x44d98f['recordingURL']=util[_0xf72c('0xe')](_0xf72c('0x46'),_0x57a956[_0xf72c('0x41')],_0x44d98f[_0xf72c('0x47')],md5(_0x44d98f[_0xf72c('0x47')]));}else{_0x44d98f[_0xf72c('0x45')]='';}headers[_0xf72c('0x48')]=getAuth(_0x57a956);return getUser(_0x57a956,'')['then'](function(_0x22b19b){_0x4dd134=_0x22b19b;logger[_0xf72c('0xc')](_0xf72c('0x49'),_0x4dd134['id']);return getEndUser(_0x57a956,_0x44d98f[_0xf72c('0xf')],_0x44d98f[_0xf72c('0x10')]);})['then'](function(_0x388223){_0x21cf8a=_0x388223;logger[_0xf72c('0xc')](_0xf72c('0x4a'),_0x21cf8a['id']);return getTicket(_0x57a956,_0x4dd134,_0x21cf8a,_0x28bbf2,_0x44d98f);})[_0xf72c('0x20')](function(_0x3bc746){if(_0x3bc746){logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x3bc746['id']);}})[_0xf72c('0x56')](function(_0x2c867e){logger[_0xf72c('0x50')]('[ABANDONED]',JSON[_0xf72c('0x31')](_0x2c867e));});};
\ No newline at end of file
+var _0x4deb=['apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','nameField','customField','toLowerCase','string','picklist','type','idField','push','variableName','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','catch','recordingFormat','none','uniqueid','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','unmanaged','lastevent','toUpperCase','error','request-promise','util','ioredis','../../../../config/logger','freshdesk','redis','localhost','application/json','emit','info','merge','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','Tags','Fields','custom_fields','mapValues','value','remoteUri','POST','then','validateEmail','format','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s'];(function(_0x10a9e5,_0x412c1a){var _0x49f8d6=function(_0x1f75f1){while(--_0x1f75f1){_0x10a9e5['push'](_0x10a9e5['shift']());}};_0x49f8d6(++_0x412c1a);}(_0x4deb,0x1e7));var _0xb4de=function(_0x53b55f,_0x7980d0){_0x53b55f=_0x53b55f-0x0;var _0x71d9fa=_0x4deb[_0x53b55f];return _0x71d9fa;};'use strict';var _=require('lodash');var rp=require(_0xb4de('0x0'));var md5=require('md5');var util=require(_0xb4de('0x1'));var Redis=require(_0xb4de('0x2'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb4de('0x3'))(_0xb4de('0x4'));config[_0xb4de('0x5')]=_['defaults'](config[_0xb4de('0x5')],{'host':_0xb4de('0x6'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xb4de('0x7'),'Accept':_0xb4de('0x7')};function emit(_0x2c9d4d,_0x249e90,_0xec4cbd){io['to'](_0x2c9d4d)[_0xb4de('0x8')](_0x249e90,_0xec4cbd);}function getTicket(_0x25843c,_0x40bd74,_0x1a7977,_0x583df7,_0x6f19a1){logger[_0xb4de('0x9')]('Creating\x20new\x20ticket...');var _0x172989=_[_0xb4de('0xa')]({'responder_id':_0x40bd74['id'],'requester_id':_0x1a7977['id'],'name':util['format'](_0xb4de('0xb'),_0x6f19a1[_0xb4de('0xc')]),'phone':_0x6f19a1[_0xb4de('0xd')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x583df7[_0xb4de('0xe')],_0x6f19a1,'\x20'),'description':intUtil[_0xb4de('0xf')](_0x583df7[_0xb4de('0x10')],_0x6f19a1,'<br>'),'tags':getTags(_0x583df7[_0xb4de('0x11')],'name')},getCustomFields(_0x583df7[_0xb4de('0x12')],_0x6f19a1));_0x172989[_0xb4de('0x13')]=_[_0xb4de('0x14')](_['keyBy'](_0x172989[_0xb4de('0x13')],'id'),_0xb4de('0x15'));return request({'uri':util['format']('%s/api/v2/tickets',_0x25843c[_0xb4de('0x16')]),'method':_0xb4de('0x17'),'body':_0x172989})[_0xb4de('0x18')](function(_0x2aa204){logger[_0xb4de('0x9')]('Ticket\x20created!');return _0x2aa204;});}function getUser(_0x2c1031,_0x186bcc){if(intUtil[_0xb4de('0x19')](_0x186bcc)){return request({'uri':util[_0xb4de('0x1a')]('%s/api/v2/agents',_0x2c1031['remoteUri']),'qs':{'email':_0x186bcc}})['then'](function(_0x312d51){if(_0x312d51['length']){logger[_0xb4de('0x9')](_0xb4de('0x1b'));return _[_0xb4de('0x1c')](_0x312d51,function(_0x34e7af){return _0x34e7af['contact'][_0xb4de('0x1d')]===_0x186bcc;});}else{logger[_0xb4de('0x9')](_0xb4de('0x1e'));return request({'uri':util['format'](_0xb4de('0x1f'),_0x2c1031['remoteUri'])})[_0xb4de('0x18')](function(_0x21456a){logger[_0xb4de('0x9')](_0xb4de('0x20'));return _0x21456a;});}});}else{logger[_0xb4de('0x9')](_0xb4de('0x21'));return request({'uri':util[_0xb4de('0x1a')](_0xb4de('0x1f'),_0x2c1031['remoteUri'])})[_0xb4de('0x18')](function(_0x208213){logger['info'](_0xb4de('0x20'));return _0x208213;});}}function getEndUser(_0x360776,_0x2b815b,_0x37c7a5){logger[_0xb4de('0x9')](_0xb4de('0x22'),_0x37c7a5);return request({'uri':util[_0xb4de('0x1a')](_0xb4de('0x23'),_0x360776[_0xb4de('0x16')]),'qs':{'phone':_0x37c7a5}})[_0xb4de('0x18')](function(_0x1abf4b){if(_0x1abf4b[_0xb4de('0x24')]){logger[_0xb4de('0x9')](_0xb4de('0x25'));return _[_0xb4de('0x1c')](_0x1abf4b,{'phone':_0x37c7a5});}else{logger[_0xb4de('0x9')](_0xb4de('0x26'));return request({'uri':util[_0xb4de('0x1a')]('%s/api/v2/contacts',_0x360776[_0xb4de('0x16')]),'method':_0xb4de('0x17'),'body':{'name':_0x2b815b,'phone':_0x37c7a5}})[_0xb4de('0x18')](function(_0x55ce6c){logger[_0xb4de('0x9')](_0xb4de('0x27'));return _0x55ce6c;});}});}function getAuth(_0x469033){return util[_0xb4de('0x1a')](_0xb4de('0x28'),new Buffer(_0x469033[_0xb4de('0x29')]+':X')[_0xb4de('0x2a')](_0xb4de('0x2b')));}function request(_0x25b227){logger[_0xb4de('0x2c')](_0xb4de('0x2d'),JSON[_0xb4de('0x2e')](_0x25b227));return rp(_['defaults'](_0x25b227,{'method':_0xb4de('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x2d782e,_0x3d846d){var _0x59e4f0=[];if(_0x2d782e&&_0x2d782e[_0xb4de('0x24')]>0x0){_0x59e4f0=_[_0xb4de('0x30')](_0x2d782e,_0x3d846d);}return _0x59e4f0;}function getCustomFields(_0x49f745,_0x219240){var _0x595f0e=[];var _0x36f37f={'custom_fields':[]};if(_0x49f745[_0xb4de('0x24')]>0x0){_[_0xb4de('0x31')](_0x49f745,function(_0x588221){if(_['includes'](['string','picklist'],_0x588221['type'])&&_0x588221[_0xb4de('0x32')]&&!_0x588221[_0xb4de('0x33')]){_0x36f37f[_0x588221[_0xb4de('0x32')][_0xb4de('0x34')]()]=_0x588221['content'][_0xb4de('0x2a')]();}else if(_['includes']([_0xb4de('0x35'),_0xb4de('0x36')],_0x588221[_0xb4de('0x37')])&&_0x588221[_0xb4de('0x38')]&&_0x588221[_0xb4de('0x33')]){_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x588221['content']['toString']()});}else if(_0x588221[_0xb4de('0x37')]==='variable'&&_0x588221[_0xb4de('0x3a')]&&_0x588221[_0xb4de('0x38')]&&_0x588221[_0xb4de('0x33')]){_0x219240[_0x588221[_0xb4de('0x3a')]]&&_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x219240[_0x588221[_0xb4de('0x3a')]][_0xb4de('0x2a')]()});}else if(_0x588221['type']==='customVariable'&&_0x588221['Variable']&&_0x588221[_0xb4de('0x3b')][_0xb4de('0x3c')]&&_0x588221[_0xb4de('0x38')]&&_0x588221['customField']){_0x219240[_0x588221[_0xb4de('0x3b')][_0xb4de('0x3c')]['toLowerCase']()]&&_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x219240[_0x588221['Variable'][_0xb4de('0x3c')][_0xb4de('0x34')]()][_0xb4de('0x2a')]()});}});}return _0x36f37f;}exports[_0xb4de('0x3d')]=function(_0x1ff243,_0x5d39c4,_0x42a920,_0x2aa2fb,_0x5c3298,_0x3330cc){var _0x1d8b3d,_0x709926;_0x3330cc['remoteUri']=intUtil['stripTrailingSlash'](_0x3330cc['remoteUri']);_0x3330cc['serverUrl']=intUtil[_0xb4de('0x3e')](_0x3330cc[_0xb4de('0x3f')]);if(_0x5c3298&&_0x5c3298[_0xb4de('0x40')]){logger[_0xb4de('0x9')](_0xb4de('0x41'),_0xb4de('0x42'));_0x5d39c4[_0xb4de('0x43')]=util[_0xb4de('0x1a')](_0xb4de('0x44'),_0x3330cc[_0xb4de('0x3f')],_0x5d39c4['uniqueid'],md5(_0x5d39c4['uniqueid']));}else{_0x5d39c4[_0xb4de('0x43')]='';}headers[_0xb4de('0x45')]=getAuth(_0x3330cc);return getUser(_0x3330cc,_0x2aa2fb[_0xb4de('0x1d')])[_0xb4de('0x18')](function(_0x379f35){_0x1d8b3d=_0x379f35;logger[_0xb4de('0x9')](_0xb4de('0x46'),_0x1d8b3d['id']);return getEndUser(_0x3330cc,_0x5d39c4[_0xb4de('0xc')],_0x5d39c4[_0xb4de('0xd')]);})['then'](function(_0x3574db){_0x709926=_0x3574db;logger[_0xb4de('0x9')](_0xb4de('0x47'),_0x709926['id']);return getTicket(_0x3330cc,_0x1d8b3d,_0x709926,_0x42a920,_0x5d39c4);})[_0xb4de('0x18')](function(_0x3beb70){if(_0x3beb70&&_0x3beb70['id']){logger[_0xb4de('0x9')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x3beb70['id']);logger['info'](_0xb4de('0x41'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xb4de('0x48'),_0x2aa2fb[_0xb4de('0x3c')]),'trigger:browser:url',{'uri':util[_0xb4de('0x1a')](_0xb4de('0x49'),_0x3330cc['remoteUri'],_0x3beb70['id'])});}})[_0xb4de('0x4a')](function(_0x3b1961){logger['error'](_0xb4de('0x41'),JSON[_0xb4de('0x2e')](_0x3b1961));});};exports['outbound']=function(_0x1cddb0,_0x6cfd2,_0x5c1fd2,_0x4fa8bc,_0x24dc8f,_0x126dc6,_0x81fc9d){var _0x1805aa,_0x2b39b1;_0x126dc6['remoteUri']=intUtil['stripTrailingSlash'](_0x126dc6['remoteUri']);_0x126dc6['serverUrl']=intUtil[_0xb4de('0x3e')](_0x126dc6[_0xb4de('0x3f')]);if(_0x81fc9d&&_0x81fc9d['recordingFormat']&&_0x81fc9d[_0xb4de('0x4b')]!==_0xb4de('0x4c')){logger[_0xb4de('0x9')]('[OUTBOUND]',_0xb4de('0x42'));_0x6cfd2[_0xb4de('0x43')]=util[_0xb4de('0x1a')](_0xb4de('0x44'),_0x126dc6[_0xb4de('0x3f')],_0x6cfd2[_0xb4de('0x4d')],md5(_0x6cfd2[_0xb4de('0x4d')]));}headers[_0xb4de('0x45')]=getAuth(_0x126dc6);return getUser(_0x126dc6,_0x4fa8bc['email'])[_0xb4de('0x18')](function(_0x11af14){_0x1805aa=_0x11af14;logger['info'](_0xb4de('0x46'),_0x1805aa['id']);return getEndUser(_0x126dc6,_0x6cfd2[_0xb4de('0x4e')],_0x6cfd2[_0xb4de('0x4f')]);})['then'](function(_0x39cbc1){_0x2b39b1=_0x39cbc1;logger[_0xb4de('0x9')]('The\x20Enduser\x20ID\x20is:',_0x2b39b1['id']);return getTicket(_0x126dc6,_0x1805aa,_0x2b39b1,_0x5c1fd2,_0x6cfd2);})['then'](function(_0x523842){if(_0x523842&&_0x523842['id']){logger[_0xb4de('0x9')]('Ticket\x20created!');logger[_0xb4de('0x9')](_0xb4de('0x50'),_0x523842['id']);logger[_0xb4de('0x9')](_0xb4de('0x51'),_0xb4de('0x52'));emit(util[_0xb4de('0x1a')](_0xb4de('0x48'),_0x4fa8bc[_0xb4de('0x3c')]),_0xb4de('0x53'),{'uri':util['format'](_0xb4de('0x49'),_0x126dc6[_0xb4de('0x16')],_0x523842['id'])});}})['catch'](function(_0x38e561){logger['error']('[OUTBOUND]',JSON[_0xb4de('0x2e')](_0x38e561));});};exports[_0xb4de('0x54')]=function(_0x4a3aa0,_0x18c115,_0x29d9bb,_0x5dbaa7,_0x429df7,_0x4eb127){var _0x39a48c,_0x5ee78c;_0x4eb127['remoteUri']=intUtil[_0xb4de('0x3e')](_0x4eb127['remoteUri']);_0x4eb127[_0xb4de('0x3f')]=intUtil[_0xb4de('0x3e')](_0x4eb127[_0xb4de('0x3f')]);if(_0x429df7&&_0x429df7[_0xb4de('0x40')]){logger['info']('['+_0x18c115[_0xb4de('0x55')][_0xb4de('0x56')]()+']',_0xb4de('0x42'));_0x18c115[_0xb4de('0x43')]=util[_0xb4de('0x1a')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4eb127[_0xb4de('0x3f')],_0x18c115[_0xb4de('0x4d')],md5(_0x18c115['uniqueid']));}else{_0x18c115[_0xb4de('0x43')]='';}headers['Authorization']=getAuth(_0x4eb127);return getUser(_0x4eb127,'')[_0xb4de('0x18')](function(_0xa02c55){_0x39a48c=_0xa02c55;logger[_0xb4de('0x9')](_0xb4de('0x46'),_0x39a48c['id']);return getEndUser(_0x4eb127,_0x18c115['calleridname'],_0x18c115[_0xb4de('0xd')]);})[_0xb4de('0x18')](function(_0x26c967){_0x5ee78c=_0x26c967;logger[_0xb4de('0x9')](_0xb4de('0x47'),_0x5ee78c['id']);return getTicket(_0x4eb127,_0x39a48c,_0x5ee78c,_0x29d9bb,_0x18c115);})[_0xb4de('0x18')](function(_0x35ea72){if(_0x35ea72){logger[_0xb4de('0x9')]('Ticket\x20created!');logger[_0xb4de('0x9')](_0xb4de('0x50'),_0x35ea72['id']);}})[_0xb4de('0x4a')](function(_0x142b6f){logger[_0xb4de('0x57')]('['+_0x18c115['lastevent'][_0xb4de('0x56')]()+']',JSON['stringify'](_0x142b6f));});};
\ No newline at end of file