Built motion from commit b5996064.|2.6.21
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 4a719e2..1eb3466 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x982a=['toLowerCase','string','push','idField','content','type','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','freshdesk','redis','defaults','socket.io-emitter','application/json','emit','info','merge','Caller\x20-\x20%s','calleridname','getString','Descriptions','<br>','name','Fields','custom_fields','keyBy','value','format','remoteUri','POST','then','Ticket\x20created!','validateEmail','length','Agent\x20found!','find','contact','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','picklist','nameField','customField'];(function(_0x2c0b4f,_0xd2fbcb){var _0x2fe3b6=function(_0x8e5306){while(--_0x8e5306){_0x2c0b4f['push'](_0x2c0b4f['shift']());}};_0x2fe3b6(++_0xd2fbcb);}(_0x982a,0x1f1));var _0xa982=function(_0x50fab9,_0x3e4c3e){_0x50fab9=_0x50fab9-0x0;var _0x555339=_0x982a[_0x50fab9];return _0x555339;};'use strict';var _=require(_0xa982('0x0'));var rp=require(_0xa982('0x1'));var md5=require(_0xa982('0x2'));var util=require(_0xa982('0x3'));var Redis=require(_0xa982('0x4'));var intUtil=require(_0xa982('0x5'));var config=require('../../../../config/environment');var logger=require(_0xa982('0x6'))(_0xa982('0x7'));config[_0xa982('0x8')]=_[_0xa982('0x9')](config[_0xa982('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xa982('0xa'))(new Redis(config['redis']));var headers={'Content-Type':_0xa982('0xb'),'Accept':_0xa982('0xb')};function emit(_0x4581bf,_0x5ba4e6,_0x48fb33){io['to'](_0x4581bf)[_0xa982('0xc')](_0x5ba4e6,_0x48fb33);}function getTicket(_0x4210e1,_0x513638,_0x5b768b,_0x498ce6,_0xa0af41){logger[_0xa982('0xd')]('Creating\x20new\x20ticket...');var _0x2f2550=_[_0xa982('0xe')]({'responder_id':_0x513638['id'],'requester_id':_0x5b768b['id'],'name':util['format'](_0xa982('0xf'),_0xa0af41[_0xa982('0x10')]),'phone':_0xa0af41['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xa982('0x11')](_0x498ce6['Subjects'],_0xa0af41,'\x20'),'description':intUtil['getString'](_0x498ce6[_0xa982('0x12')],_0xa0af41,_0xa982('0x13')),'tags':getTags(_0x498ce6['Tags'],_0xa982('0x14'))},getCustomFields(_0x498ce6[_0xa982('0x15')],_0xa0af41));_0x2f2550[_0xa982('0x16')]=_['mapValues'](_[_0xa982('0x17')](_0x2f2550['custom_fields'],'id'),_0xa982('0x18'));return request({'uri':util[_0xa982('0x19')]('%s/api/v2/tickets',_0x4210e1[_0xa982('0x1a')]),'method':_0xa982('0x1b'),'body':_0x2f2550})[_0xa982('0x1c')](function(_0x253a3a){logger[_0xa982('0xd')](_0xa982('0x1d'));return _0x253a3a;});}function getUser(_0x3c47ef,_0x3b5458){if(intUtil[_0xa982('0x1e')](_0x3b5458)){return request({'uri':util[_0xa982('0x19')]('%s/api/v2/agents',_0x3c47ef[_0xa982('0x1a')]),'qs':{'email':_0x3b5458}})['then'](function(_0x3a387c){if(_0x3a387c[_0xa982('0x1f')]){logger[_0xa982('0xd')](_0xa982('0x20'));return _[_0xa982('0x21')](_0x3a387c,function(_0x314038){return _0x314038[_0xa982('0x22')]['email']===_0x3b5458;});}else{logger[_0xa982('0xd')](_0xa982('0x23'));return request({'uri':util[_0xa982('0x19')](_0xa982('0x24'),_0x3c47ef[_0xa982('0x1a')])})[_0xa982('0x1c')](function(_0xecae04){logger[_0xa982('0xd')]('Admin\x20account\x20selected.');return _0xecae04;});}});}else{logger[_0xa982('0xd')](_0xa982('0x25'));return request({'uri':util[_0xa982('0x19')](_0xa982('0x24'),_0x3c47ef['remoteUri'])})[_0xa982('0x1c')](function(_0x1a9bb2){logger[_0xa982('0xd')]('Admin\x20account\x20selected.');return _0x1a9bb2;});}}function getEndUser(_0x304786,_0x2e685e,_0x246e91){logger['info'](_0xa982('0x26'),_0x246e91);return request({'uri':util[_0xa982('0x19')](_0xa982('0x27'),_0x304786[_0xa982('0x1a')]),'qs':{'phone':_0x246e91}})[_0xa982('0x1c')](function(_0x14496a){if(_0x14496a[_0xa982('0x1f')]){logger[_0xa982('0xd')](_0xa982('0x28'));return _[_0xa982('0x21')](_0x14496a,{'phone':_0x246e91});}else{logger['info'](_0xa982('0x29'));return request({'uri':util[_0xa982('0x19')](_0xa982('0x27'),_0x304786[_0xa982('0x1a')]),'method':_0xa982('0x1b'),'body':{'name':_0x2e685e,'phone':_0x246e91}})[_0xa982('0x1c')](function(_0x1db69b){logger['info']('Enduser\x20created.');return _0x1db69b;});}});}function getAuth(_0x102d4f){return util[_0xa982('0x19')]('Basic\x20%s',new Buffer(_0x102d4f[_0xa982('0x2a')]+':X')[_0xa982('0x2b')](_0xa982('0x2c')));}function request(_0x2d732d){logger[_0xa982('0x2d')](_0xa982('0x2e'),JSON[_0xa982('0x2f')](_0x2d732d));return rp(_[_0xa982('0x9')](_0x2d732d,{'method':_0xa982('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x59cfc2,_0x111996){var _0x519e17=[];if(_0x59cfc2&&_0x59cfc2[_0xa982('0x1f')]>0x0){_0x519e17=_[_0xa982('0x31')](_0x59cfc2,_0x111996);}return _0x519e17;}function getCustomFields(_0x51e453,_0x1fd86f){var _0x1deaed=[];var _0x1971af={'custom_fields':[]};if(_0x51e453[_0xa982('0x1f')]>0x0){_[_0xa982('0x32')](_0x51e453,function(_0x2685b1){if(_[_0xa982('0x33')](['string',_0xa982('0x34')],_0x2685b1['type'])&&_0x2685b1[_0xa982('0x35')]&&!_0x2685b1[_0xa982('0x36')]){_0x1971af[_0x2685b1['nameField'][_0xa982('0x37')]()]=_0x2685b1['content'][_0xa982('0x2b')]();}else if(_[_0xa982('0x33')]([_0xa982('0x38'),_0xa982('0x34')],_0x2685b1['type'])&&_0x2685b1['idField']&&_0x2685b1['customField']){_0x1971af[_0xa982('0x16')][_0xa982('0x39')]({'id':_0x2685b1[_0xa982('0x3a')],'value':_0x2685b1[_0xa982('0x3b')][_0xa982('0x2b')]()});}else if(_0x2685b1[_0xa982('0x3c')]==='variable'&&_0x2685b1[_0xa982('0x3d')]&&_0x2685b1[_0xa982('0x3a')]&&_0x2685b1[_0xa982('0x36')]){_0x1fd86f[_0x2685b1['variableName']]&&_0x1971af[_0xa982('0x16')][_0xa982('0x39')]({'id':_0x2685b1[_0xa982('0x3a')],'value':_0x1fd86f[_0x2685b1[_0xa982('0x3d')]][_0xa982('0x2b')]()});}else if(_0x2685b1[_0xa982('0x3c')]===_0xa982('0x3e')&&_0x2685b1[_0xa982('0x3f')]&&_0x2685b1[_0xa982('0x3f')][_0xa982('0x14')]&&_0x2685b1[_0xa982('0x3a')]&&_0x2685b1[_0xa982('0x36')]){_0x1fd86f[_0x2685b1[_0xa982('0x3f')][_0xa982('0x14')][_0xa982('0x37')]()]&&_0x1971af[_0xa982('0x16')][_0xa982('0x39')]({'id':_0x2685b1[_0xa982('0x3a')],'value':_0x1fd86f[_0x2685b1[_0xa982('0x3f')][_0xa982('0x14')][_0xa982('0x37')]()][_0xa982('0x2b')]()});}});}return _0x1971af;}exports['queue']=function(_0x21e0d8,_0x512f5f,_0xc48cdf,_0x3f00d9,_0x11bf45,_0x45ee5f){var _0x571198,_0x5b2f71;_0x45ee5f[_0xa982('0x1a')]=intUtil[_0xa982('0x40')](_0x45ee5f[_0xa982('0x1a')]);_0x45ee5f[_0xa982('0x41')]=intUtil[_0xa982('0x40')](_0x45ee5f[_0xa982('0x41')]);if(_0x11bf45&&_0x11bf45[_0xa982('0x42')]){logger[_0xa982('0xd')](_0xa982('0x43'),'Recording\x20is\x20enabled!');_0x512f5f[_0xa982('0x44')]=util[_0xa982('0x19')](_0xa982('0x45'),_0x45ee5f[_0xa982('0x41')],_0x512f5f[_0xa982('0x46')],md5(_0x512f5f[_0xa982('0x46')]));}else{_0x512f5f[_0xa982('0x44')]='';}headers[_0xa982('0x47')]=getAuth(_0x45ee5f);return getUser(_0x45ee5f,_0x3f00d9[_0xa982('0x48')])['then'](function(_0x244a0c){_0x571198=_0x244a0c;logger[_0xa982('0xd')]('The\x20User\x20ID\x20is:',_0x571198['id']);return getEndUser(_0x45ee5f,_0x512f5f[_0xa982('0x10')],_0x512f5f[_0xa982('0x49')]);})[_0xa982('0x1c')](function(_0x167435){_0x5b2f71=_0x167435;logger[_0xa982('0xd')](_0xa982('0x4a'),_0x5b2f71['id']);return getTicket(_0x45ee5f,_0x571198,_0x5b2f71,_0xc48cdf,_0x512f5f);})[_0xa982('0x1c')](function(_0x382879){if(_0x382879&&_0x382879['id']){logger['info'](_0xa982('0x1d'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x382879['id']);logger['info']('[QUEUE]',_0xa982('0x4b'));emit(util['format'](_0xa982('0x4c'),_0x3f00d9[_0xa982('0x14')]),_0xa982('0x4d'),{'uri':util['format'](_0xa982('0x4e'),_0x45ee5f[_0xa982('0x1a')],_0x382879['id'])});}})[_0xa982('0x4f')](function(_0x3daf18){logger[_0xa982('0x50')](_0xa982('0x43'),JSON[_0xa982('0x2f')](_0x3daf18));});};exports['outbound']=function(_0x4854d3,_0x166b46,_0x55293d,_0x472054,_0x4b657b,_0x3a8ce0,_0x399409){var _0x561949,_0x47418d;_0x3a8ce0[_0xa982('0x1a')]=intUtil[_0xa982('0x40')](_0x3a8ce0[_0xa982('0x1a')]);_0x3a8ce0[_0xa982('0x41')]=intUtil['stripTrailingSlash'](_0x3a8ce0[_0xa982('0x41')]);if(_0x399409&&_0x399409[_0xa982('0x51')]&&_0x399409[_0xa982('0x51')]!==_0xa982('0x52')){logger[_0xa982('0xd')](_0xa982('0x53'),_0xa982('0x54'));_0x166b46[_0xa982('0x44')]=util[_0xa982('0x19')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a8ce0[_0xa982('0x41')],_0x166b46[_0xa982('0x46')],md5(_0x166b46[_0xa982('0x46')]));}headers[_0xa982('0x47')]=getAuth(_0x3a8ce0);return getUser(_0x3a8ce0,_0x472054[_0xa982('0x48')])[_0xa982('0x1c')](function(_0x5e31cd){_0x561949=_0x5e31cd;logger[_0xa982('0xd')](_0xa982('0x55'),_0x561949['id']);return getEndUser(_0x3a8ce0,_0x166b46[_0xa982('0x56')],_0x166b46[_0xa982('0x57')]);})[_0xa982('0x1c')](function(_0x335cf8){_0x47418d=_0x335cf8;logger['info'](_0xa982('0x4a'),_0x47418d['id']);return getTicket(_0x3a8ce0,_0x561949,_0x47418d,_0x55293d,_0x166b46);})[_0xa982('0x1c')](function(_0x24d180){if(_0x24d180&&_0x24d180['id']){logger[_0xa982('0xd')]('Ticket\x20created!');logger[_0xa982('0xd')](_0xa982('0x58'),_0x24d180['id']);logger[_0xa982('0xd')](_0xa982('0x53'),_0xa982('0x4b'));emit(util[_0xa982('0x19')](_0xa982('0x4c'),_0x472054[_0xa982('0x14')]),_0xa982('0x4d'),{'uri':util[_0xa982('0x19')]('%s/helpdesk/tickets/%d',_0x3a8ce0[_0xa982('0x1a')],_0x24d180['id'])});}})[_0xa982('0x4f')](function(_0x21b4b9){logger[_0xa982('0x50')](_0xa982('0x53'),JSON[_0xa982('0x2f')](_0x21b4b9));});};exports[_0xa982('0x59')]=function(_0x2efce6,_0xe56e8d,_0x3e855f,_0xaea0aa,_0x680cb,_0x240359){var _0x4fef95,_0x34a1ed;_0x240359['remoteUri']=intUtil[_0xa982('0x40')](_0x240359[_0xa982('0x1a')]);_0x240359[_0xa982('0x41')]=intUtil[_0xa982('0x40')](_0x240359[_0xa982('0x41')]);if(_0x680cb&&_0x680cb[_0xa982('0x42')]){logger[_0xa982('0xd')]('['+_0xe56e8d[_0xa982('0x5a')][_0xa982('0x5b')]()+']',_0xa982('0x54'));_0xe56e8d[_0xa982('0x44')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x240359[_0xa982('0x41')],_0xe56e8d['uniqueid'],md5(_0xe56e8d[_0xa982('0x46')]));}else{_0xe56e8d[_0xa982('0x44')]='';}headers[_0xa982('0x47')]=getAuth(_0x240359);return getUser(_0x240359,'')[_0xa982('0x1c')](function(_0x1cd465){_0x4fef95=_0x1cd465;logger[_0xa982('0xd')](_0xa982('0x55'),_0x4fef95['id']);return getEndUser(_0x240359,_0xe56e8d[_0xa982('0x10')],_0xe56e8d[_0xa982('0x49')]);})[_0xa982('0x1c')](function(_0x5658bd){_0x34a1ed=_0x5658bd;logger[_0xa982('0xd')](_0xa982('0x4a'),_0x34a1ed['id']);return getTicket(_0x240359,_0x4fef95,_0x34a1ed,_0x3e855f,_0xe56e8d);})['then'](function(_0x28142b){if(_0x28142b){logger[_0xa982('0xd')]('Ticket\x20created!');logger['info'](_0xa982('0x58'),_0x28142b['id']);}})[_0xa982('0x4f')](function(_0x5be088){logger['error']('['+_0xe56e8d[_0xa982('0x5a')][_0xa982('0x5b')]()+']',JSON[_0xa982('0x2f')](_0x5be088));});};
\ No newline at end of file
+var _0x4deb=['apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','nameField','customField','toLowerCase','string','picklist','type','idField','push','variableName','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','catch','recordingFormat','none','uniqueid','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','unmanaged','lastevent','toUpperCase','error','request-promise','util','ioredis','../../../../config/logger','freshdesk','redis','localhost','application/json','emit','info','merge','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','Tags','Fields','custom_fields','mapValues','value','remoteUri','POST','then','validateEmail','format','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s'];(function(_0x10a9e5,_0x412c1a){var _0x49f8d6=function(_0x1f75f1){while(--_0x1f75f1){_0x10a9e5['push'](_0x10a9e5['shift']());}};_0x49f8d6(++_0x412c1a);}(_0x4deb,0x1e7));var _0xb4de=function(_0x53b55f,_0x7980d0){_0x53b55f=_0x53b55f-0x0;var _0x71d9fa=_0x4deb[_0x53b55f];return _0x71d9fa;};'use strict';var _=require('lodash');var rp=require(_0xb4de('0x0'));var md5=require('md5');var util=require(_0xb4de('0x1'));var Redis=require(_0xb4de('0x2'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb4de('0x3'))(_0xb4de('0x4'));config[_0xb4de('0x5')]=_['defaults'](config[_0xb4de('0x5')],{'host':_0xb4de('0x6'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xb4de('0x7'),'Accept':_0xb4de('0x7')};function emit(_0x2c9d4d,_0x249e90,_0xec4cbd){io['to'](_0x2c9d4d)[_0xb4de('0x8')](_0x249e90,_0xec4cbd);}function getTicket(_0x25843c,_0x40bd74,_0x1a7977,_0x583df7,_0x6f19a1){logger[_0xb4de('0x9')]('Creating\x20new\x20ticket...');var _0x172989=_[_0xb4de('0xa')]({'responder_id':_0x40bd74['id'],'requester_id':_0x1a7977['id'],'name':util['format'](_0xb4de('0xb'),_0x6f19a1[_0xb4de('0xc')]),'phone':_0x6f19a1[_0xb4de('0xd')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x583df7[_0xb4de('0xe')],_0x6f19a1,'\x20'),'description':intUtil[_0xb4de('0xf')](_0x583df7[_0xb4de('0x10')],_0x6f19a1,'<br>'),'tags':getTags(_0x583df7[_0xb4de('0x11')],'name')},getCustomFields(_0x583df7[_0xb4de('0x12')],_0x6f19a1));_0x172989[_0xb4de('0x13')]=_[_0xb4de('0x14')](_['keyBy'](_0x172989[_0xb4de('0x13')],'id'),_0xb4de('0x15'));return request({'uri':util['format']('%s/api/v2/tickets',_0x25843c[_0xb4de('0x16')]),'method':_0xb4de('0x17'),'body':_0x172989})[_0xb4de('0x18')](function(_0x2aa204){logger[_0xb4de('0x9')]('Ticket\x20created!');return _0x2aa204;});}function getUser(_0x2c1031,_0x186bcc){if(intUtil[_0xb4de('0x19')](_0x186bcc)){return request({'uri':util[_0xb4de('0x1a')]('%s/api/v2/agents',_0x2c1031['remoteUri']),'qs':{'email':_0x186bcc}})['then'](function(_0x312d51){if(_0x312d51['length']){logger[_0xb4de('0x9')](_0xb4de('0x1b'));return _[_0xb4de('0x1c')](_0x312d51,function(_0x34e7af){return _0x34e7af['contact'][_0xb4de('0x1d')]===_0x186bcc;});}else{logger[_0xb4de('0x9')](_0xb4de('0x1e'));return request({'uri':util['format'](_0xb4de('0x1f'),_0x2c1031['remoteUri'])})[_0xb4de('0x18')](function(_0x21456a){logger[_0xb4de('0x9')](_0xb4de('0x20'));return _0x21456a;});}});}else{logger[_0xb4de('0x9')](_0xb4de('0x21'));return request({'uri':util[_0xb4de('0x1a')](_0xb4de('0x1f'),_0x2c1031['remoteUri'])})[_0xb4de('0x18')](function(_0x208213){logger['info'](_0xb4de('0x20'));return _0x208213;});}}function getEndUser(_0x360776,_0x2b815b,_0x37c7a5){logger[_0xb4de('0x9')](_0xb4de('0x22'),_0x37c7a5);return request({'uri':util[_0xb4de('0x1a')](_0xb4de('0x23'),_0x360776[_0xb4de('0x16')]),'qs':{'phone':_0x37c7a5}})[_0xb4de('0x18')](function(_0x1abf4b){if(_0x1abf4b[_0xb4de('0x24')]){logger[_0xb4de('0x9')](_0xb4de('0x25'));return _[_0xb4de('0x1c')](_0x1abf4b,{'phone':_0x37c7a5});}else{logger[_0xb4de('0x9')](_0xb4de('0x26'));return request({'uri':util[_0xb4de('0x1a')]('%s/api/v2/contacts',_0x360776[_0xb4de('0x16')]),'method':_0xb4de('0x17'),'body':{'name':_0x2b815b,'phone':_0x37c7a5}})[_0xb4de('0x18')](function(_0x55ce6c){logger[_0xb4de('0x9')](_0xb4de('0x27'));return _0x55ce6c;});}});}function getAuth(_0x469033){return util[_0xb4de('0x1a')](_0xb4de('0x28'),new Buffer(_0x469033[_0xb4de('0x29')]+':X')[_0xb4de('0x2a')](_0xb4de('0x2b')));}function request(_0x25b227){logger[_0xb4de('0x2c')](_0xb4de('0x2d'),JSON[_0xb4de('0x2e')](_0x25b227));return rp(_['defaults'](_0x25b227,{'method':_0xb4de('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x2d782e,_0x3d846d){var _0x59e4f0=[];if(_0x2d782e&&_0x2d782e[_0xb4de('0x24')]>0x0){_0x59e4f0=_[_0xb4de('0x30')](_0x2d782e,_0x3d846d);}return _0x59e4f0;}function getCustomFields(_0x49f745,_0x219240){var _0x595f0e=[];var _0x36f37f={'custom_fields':[]};if(_0x49f745[_0xb4de('0x24')]>0x0){_[_0xb4de('0x31')](_0x49f745,function(_0x588221){if(_['includes'](['string','picklist'],_0x588221['type'])&&_0x588221[_0xb4de('0x32')]&&!_0x588221[_0xb4de('0x33')]){_0x36f37f[_0x588221[_0xb4de('0x32')][_0xb4de('0x34')]()]=_0x588221['content'][_0xb4de('0x2a')]();}else if(_['includes']([_0xb4de('0x35'),_0xb4de('0x36')],_0x588221[_0xb4de('0x37')])&&_0x588221[_0xb4de('0x38')]&&_0x588221[_0xb4de('0x33')]){_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x588221['content']['toString']()});}else if(_0x588221[_0xb4de('0x37')]==='variable'&&_0x588221[_0xb4de('0x3a')]&&_0x588221[_0xb4de('0x38')]&&_0x588221[_0xb4de('0x33')]){_0x219240[_0x588221[_0xb4de('0x3a')]]&&_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x219240[_0x588221[_0xb4de('0x3a')]][_0xb4de('0x2a')]()});}else if(_0x588221['type']==='customVariable'&&_0x588221['Variable']&&_0x588221[_0xb4de('0x3b')][_0xb4de('0x3c')]&&_0x588221[_0xb4de('0x38')]&&_0x588221['customField']){_0x219240[_0x588221[_0xb4de('0x3b')][_0xb4de('0x3c')]['toLowerCase']()]&&_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x219240[_0x588221['Variable'][_0xb4de('0x3c')][_0xb4de('0x34')]()][_0xb4de('0x2a')]()});}});}return _0x36f37f;}exports[_0xb4de('0x3d')]=function(_0x1ff243,_0x5d39c4,_0x42a920,_0x2aa2fb,_0x5c3298,_0x3330cc){var _0x1d8b3d,_0x709926;_0x3330cc['remoteUri']=intUtil['stripTrailingSlash'](_0x3330cc['remoteUri']);_0x3330cc['serverUrl']=intUtil[_0xb4de('0x3e')](_0x3330cc[_0xb4de('0x3f')]);if(_0x5c3298&&_0x5c3298[_0xb4de('0x40')]){logger[_0xb4de('0x9')](_0xb4de('0x41'),_0xb4de('0x42'));_0x5d39c4[_0xb4de('0x43')]=util[_0xb4de('0x1a')](_0xb4de('0x44'),_0x3330cc[_0xb4de('0x3f')],_0x5d39c4['uniqueid'],md5(_0x5d39c4['uniqueid']));}else{_0x5d39c4[_0xb4de('0x43')]='';}headers[_0xb4de('0x45')]=getAuth(_0x3330cc);return getUser(_0x3330cc,_0x2aa2fb[_0xb4de('0x1d')])[_0xb4de('0x18')](function(_0x379f35){_0x1d8b3d=_0x379f35;logger[_0xb4de('0x9')](_0xb4de('0x46'),_0x1d8b3d['id']);return getEndUser(_0x3330cc,_0x5d39c4[_0xb4de('0xc')],_0x5d39c4[_0xb4de('0xd')]);})['then'](function(_0x3574db){_0x709926=_0x3574db;logger[_0xb4de('0x9')](_0xb4de('0x47'),_0x709926['id']);return getTicket(_0x3330cc,_0x1d8b3d,_0x709926,_0x42a920,_0x5d39c4);})[_0xb4de('0x18')](function(_0x3beb70){if(_0x3beb70&&_0x3beb70['id']){logger[_0xb4de('0x9')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x3beb70['id']);logger['info'](_0xb4de('0x41'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xb4de('0x48'),_0x2aa2fb[_0xb4de('0x3c')]),'trigger:browser:url',{'uri':util[_0xb4de('0x1a')](_0xb4de('0x49'),_0x3330cc['remoteUri'],_0x3beb70['id'])});}})[_0xb4de('0x4a')](function(_0x3b1961){logger['error'](_0xb4de('0x41'),JSON[_0xb4de('0x2e')](_0x3b1961));});};exports['outbound']=function(_0x1cddb0,_0x6cfd2,_0x5c1fd2,_0x4fa8bc,_0x24dc8f,_0x126dc6,_0x81fc9d){var _0x1805aa,_0x2b39b1;_0x126dc6['remoteUri']=intUtil['stripTrailingSlash'](_0x126dc6['remoteUri']);_0x126dc6['serverUrl']=intUtil[_0xb4de('0x3e')](_0x126dc6[_0xb4de('0x3f')]);if(_0x81fc9d&&_0x81fc9d['recordingFormat']&&_0x81fc9d[_0xb4de('0x4b')]!==_0xb4de('0x4c')){logger[_0xb4de('0x9')]('[OUTBOUND]',_0xb4de('0x42'));_0x6cfd2[_0xb4de('0x43')]=util[_0xb4de('0x1a')](_0xb4de('0x44'),_0x126dc6[_0xb4de('0x3f')],_0x6cfd2[_0xb4de('0x4d')],md5(_0x6cfd2[_0xb4de('0x4d')]));}headers[_0xb4de('0x45')]=getAuth(_0x126dc6);return getUser(_0x126dc6,_0x4fa8bc['email'])[_0xb4de('0x18')](function(_0x11af14){_0x1805aa=_0x11af14;logger['info'](_0xb4de('0x46'),_0x1805aa['id']);return getEndUser(_0x126dc6,_0x6cfd2[_0xb4de('0x4e')],_0x6cfd2[_0xb4de('0x4f')]);})['then'](function(_0x39cbc1){_0x2b39b1=_0x39cbc1;logger[_0xb4de('0x9')]('The\x20Enduser\x20ID\x20is:',_0x2b39b1['id']);return getTicket(_0x126dc6,_0x1805aa,_0x2b39b1,_0x5c1fd2,_0x6cfd2);})['then'](function(_0x523842){if(_0x523842&&_0x523842['id']){logger[_0xb4de('0x9')]('Ticket\x20created!');logger[_0xb4de('0x9')](_0xb4de('0x50'),_0x523842['id']);logger[_0xb4de('0x9')](_0xb4de('0x51'),_0xb4de('0x52'));emit(util[_0xb4de('0x1a')](_0xb4de('0x48'),_0x4fa8bc[_0xb4de('0x3c')]),_0xb4de('0x53'),{'uri':util['format'](_0xb4de('0x49'),_0x126dc6[_0xb4de('0x16')],_0x523842['id'])});}})['catch'](function(_0x38e561){logger['error']('[OUTBOUND]',JSON[_0xb4de('0x2e')](_0x38e561));});};exports[_0xb4de('0x54')]=function(_0x4a3aa0,_0x18c115,_0x29d9bb,_0x5dbaa7,_0x429df7,_0x4eb127){var _0x39a48c,_0x5ee78c;_0x4eb127['remoteUri']=intUtil[_0xb4de('0x3e')](_0x4eb127['remoteUri']);_0x4eb127[_0xb4de('0x3f')]=intUtil[_0xb4de('0x3e')](_0x4eb127[_0xb4de('0x3f')]);if(_0x429df7&&_0x429df7[_0xb4de('0x40')]){logger['info']('['+_0x18c115[_0xb4de('0x55')][_0xb4de('0x56')]()+']',_0xb4de('0x42'));_0x18c115[_0xb4de('0x43')]=util[_0xb4de('0x1a')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4eb127[_0xb4de('0x3f')],_0x18c115[_0xb4de('0x4d')],md5(_0x18c115['uniqueid']));}else{_0x18c115[_0xb4de('0x43')]='';}headers['Authorization']=getAuth(_0x4eb127);return getUser(_0x4eb127,'')[_0xb4de('0x18')](function(_0xa02c55){_0x39a48c=_0xa02c55;logger[_0xb4de('0x9')](_0xb4de('0x46'),_0x39a48c['id']);return getEndUser(_0x4eb127,_0x18c115['calleridname'],_0x18c115[_0xb4de('0xd')]);})[_0xb4de('0x18')](function(_0x26c967){_0x5ee78c=_0x26c967;logger[_0xb4de('0x9')](_0xb4de('0x47'),_0x5ee78c['id']);return getTicket(_0x4eb127,_0x39a48c,_0x5ee78c,_0x29d9bb,_0x18c115);})[_0xb4de('0x18')](function(_0x35ea72){if(_0x35ea72){logger[_0xb4de('0x9')]('Ticket\x20created!');logger[_0xb4de('0x9')](_0xb4de('0x50'),_0x35ea72['id']);}})[_0xb4de('0x4a')](function(_0x142b6f){logger[_0xb4de('0x57')]('['+_0x18c115['lastevent'][_0xb4de('0x56')]()+']',JSON['stringify'](_0x142b6f));});};
\ No newline at end of file