// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xb73e=['name','stripTrailingSlash','serverUrl','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/helpdesk/tickets/%d','unmanaged','monitor_format','lastevent','toUpperCase','Recording\x20is\x20enabled!','md5','util','ioredis','./util','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','<br>','Fields','custom_fields','keyBy','value','%s/api/v2/tickets','remoteUri','POST','then','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','push','idField','variableName','customVariable','Variable'];(function(_0xa1e3e3,_0x29fe0e){var _0xc980e9=function(_0x1f5adc){while(--_0x1f5adc){_0xa1e3e3['push'](_0xa1e3e3['shift']());}};_0xc980e9(++_0x29fe0e);}(_0xb73e,0x182));var _0xeb73=function(_0x19f0b2,_0x29eab4){_0x19f0b2=_0x19f0b2-0x0;var _0x16b56f=_0xb73e[_0x19f0b2];return _0x16b56f;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xeb73('0x0'));var util=require(_0xeb73('0x1'));var Redis=require(_0xeb73('0x2'));var intUtil=require(_0xeb73('0x3'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xeb73('0x4'));config[_0xeb73('0x5')]=_[_0xeb73('0x6')](config[_0xeb73('0x5')],{'host':_0xeb73('0x7'),'port':0x18eb});var io=require(_0xeb73('0x8'))(new Redis(config[_0xeb73('0x5')]));var headers={'Content-Type':_0xeb73('0x9'),'Accept':_0xeb73('0x9')};function emit(_0x39a92a,_0x1cae16,_0x521a9b){io['to'](_0x39a92a)['emit'](_0x1cae16,_0x521a9b);}function getTicket(_0x10a8a5,_0x3954fb,_0x3a03a6,_0x4b2bc8,_0x57dc18){logger['info'](_0xeb73('0xa'));var _0x9fe9f6=_[_0xeb73('0xb')]({'responder_id':_0x3954fb['id'],'requester_id':_0x3a03a6['id'],'name':util[_0xeb73('0xc')](_0xeb73('0xd'),_0x57dc18[_0xeb73('0xe')]),'phone':_0x57dc18[_0xeb73('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xeb73('0x10')](_0x4b2bc8['Subjects'],_0x57dc18,'\x20'),'description':intUtil[_0xeb73('0x10')](_0x4b2bc8['Descriptions'],_0x57dc18,_0xeb73('0x11')),'tags':getTags(_0x4b2bc8['Tags'],'name')},getCustomFields(_0x4b2bc8[_0xeb73('0x12')],_0x57dc18));_0x9fe9f6[_0xeb73('0x13')]=_['mapValues'](_[_0xeb73('0x14')](_0x9fe9f6[_0xeb73('0x13')],'id'),_0xeb73('0x15'));return request({'uri':util[_0xeb73('0xc')](_0xeb73('0x16'),_0x10a8a5[_0xeb73('0x17')]),'method':_0xeb73('0x18'),'body':_0x9fe9f6})[_0xeb73('0x19')](function(_0x500ed9){logger[_0xeb73('0x1a')](_0xeb73('0x1b'));return _0x500ed9;});}function getUser(_0x1acd67,_0x1d648f){if(intUtil[_0xeb73('0x1c')](_0x1d648f)){return request({'uri':util[_0xeb73('0xc')](_0xeb73('0x1d'),_0x1acd67['remoteUri']),'qs':{'email':_0x1d648f}})[_0xeb73('0x19')](function(_0x1d8669){if(_0x1d8669['length']){logger['info']('Agent\x20found!');return _[_0xeb73('0x1e')](_0x1d8669,function(_0x3c0042){return _0x3c0042[_0xeb73('0x1f')][_0xeb73('0x20')]===_0x1d648f;});}else{logger[_0xeb73('0x1a')](_0xeb73('0x21'));return request({'uri':util[_0xeb73('0xc')](_0xeb73('0x22'),_0x1acd67['remoteUri'])})[_0xeb73('0x19')](function(_0x4a29cd){logger[_0xeb73('0x1a')](_0xeb73('0x23'));return _0x4a29cd;});}});}else{logger['info'](_0xeb73('0x24'));return request({'uri':util[_0xeb73('0xc')](_0xeb73('0x22'),_0x1acd67[_0xeb73('0x17')])})['then'](function(_0x59b82c){logger[_0xeb73('0x1a')](_0xeb73('0x23'));return _0x59b82c;});}}function getEndUser(_0x39eda0,_0x1a9c19,_0x12c2d5){logger['info']('Searching\x20enduser\x20with\x20phone',_0x12c2d5);return request({'uri':util[_0xeb73('0xc')](_0xeb73('0x25'),_0x39eda0[_0xeb73('0x17')]),'qs':{'phone':_0x12c2d5}})['then'](function(_0x3465ca){if(_0x3465ca[_0xeb73('0x26')]){logger['info'](_0xeb73('0x27'));return _[_0xeb73('0x1e')](_0x3465ca,{'phone':_0x12c2d5});}else{logger['info'](_0xeb73('0x28'));return request({'uri':util[_0xeb73('0xc')](_0xeb73('0x25'),_0x39eda0['remoteUri']),'method':'POST','body':{'name':_0x1a9c19,'phone':_0x12c2d5}})[_0xeb73('0x19')](function(_0x124c18){logger[_0xeb73('0x1a')](_0xeb73('0x29'));return _0x124c18;});}});}function getAuth(_0x3ead77){return util['format']('Basic\x20%s',new Buffer(_0x3ead77[_0xeb73('0x2a')]+':X')[_0xeb73('0x2b')](_0xeb73('0x2c')));}function request(_0x2e57ac){logger[_0xeb73('0x2d')](_0xeb73('0x2e'),JSON[_0xeb73('0x2f')](_0x2e57ac));return rp(_['defaults'](_0x2e57ac,{'method':_0xeb73('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x15e069,_0x4653c2){var _0x5b1928=[];if(_0x15e069&&_0x15e069['length']>0x0){_0x5b1928=_[_0xeb73('0x31')](_0x15e069,_0x4653c2);}return _0x5b1928;}function getCustomFields(_0x1c2b89,_0x3b7be6){var _0x44f869=[];var _0x3ea56e={'custom_fields':[]};if(_0x1c2b89[_0xeb73('0x26')]>0x0){_[_0xeb73('0x32')](_0x1c2b89,function(_0x4a0c9b){if(_[_0xeb73('0x33')]([_0xeb73('0x34'),_0xeb73('0x35')],_0x4a0c9b[_0xeb73('0x36')])&&_0x4a0c9b[_0xeb73('0x37')]&&!_0x4a0c9b[_0xeb73('0x38')]){_0x3ea56e[_0x4a0c9b[_0xeb73('0x37')][_0xeb73('0x39')]()]=_0x4a0c9b[_0xeb73('0x3a')][_0xeb73('0x2b')]();}else if(_[_0xeb73('0x33')]([_0xeb73('0x34'),_0xeb73('0x35')],_0x4a0c9b['type'])&&_0x4a0c9b['idField']&&_0x4a0c9b[_0xeb73('0x38')]){_0x3ea56e[_0xeb73('0x13')][_0xeb73('0x3b')]({'id':_0x4a0c9b[_0xeb73('0x3c')],'value':_0x4a0c9b[_0xeb73('0x3a')][_0xeb73('0x2b')]()});}else if(_0x4a0c9b['type']==='variable'&&_0x4a0c9b[_0xeb73('0x3d')]&&_0x4a0c9b[_0xeb73('0x3c')]&&_0x4a0c9b[_0xeb73('0x38')]){_0x3b7be6[_0x4a0c9b[_0xeb73('0x3d')]]&&_0x3ea56e[_0xeb73('0x13')][_0xeb73('0x3b')]({'id':_0x4a0c9b[_0xeb73('0x3c')],'value':_0x3b7be6[_0x4a0c9b[_0xeb73('0x3d')]][_0xeb73('0x2b')]()});}else if(_0x4a0c9b['type']===_0xeb73('0x3e')&&_0x4a0c9b[_0xeb73('0x3f')]&&_0x4a0c9b['Variable']['name']&&_0x4a0c9b['idField']&&_0x4a0c9b[_0xeb73('0x38')]){_0x3b7be6[_0x4a0c9b['Variable'][_0xeb73('0x40')][_0xeb73('0x39')]()]&&_0x3ea56e['custom_fields'][_0xeb73('0x3b')]({'id':_0x4a0c9b[_0xeb73('0x3c')],'value':_0x3b7be6[_0x4a0c9b[_0xeb73('0x3f')][_0xeb73('0x40')][_0xeb73('0x39')]()][_0xeb73('0x2b')]()});}});}return _0x3ea56e;}exports['queue']=function(_0x506bcb,_0x44fc27,_0x1b95c4,_0x11a09a,_0x185ccf,_0x5846dd){var _0x17f0b3,_0x16f665;_0x5846dd[_0xeb73('0x17')]=intUtil[_0xeb73('0x41')](_0x5846dd[_0xeb73('0x17')]);_0x5846dd[_0xeb73('0x42')]=intUtil[_0xeb73('0x41')](_0x5846dd['serverUrl']);if(_0x185ccf&&_0x185ccf['monitor_format']){logger[_0xeb73('0x1a')](_0xeb73('0x43'),'Recording\x20is\x20enabled!');_0x44fc27[_0xeb73('0x44')]=util[_0xeb73('0xc')](_0xeb73('0x45'),_0x5846dd['serverUrl'],_0x44fc27[_0xeb73('0x46')],md5(_0x44fc27[_0xeb73('0x46')]));}else{_0x44fc27[_0xeb73('0x44')]='';}headers[_0xeb73('0x47')]=getAuth(_0x5846dd);return getUser(_0x5846dd,_0x11a09a[_0xeb73('0x20')])[_0xeb73('0x19')](function(_0xc95102){_0x17f0b3=_0xc95102;logger['info'](_0xeb73('0x48'),_0x17f0b3['id']);return getEndUser(_0x5846dd,_0x44fc27[_0xeb73('0xe')],_0x44fc27[_0xeb73('0xf')]);})[_0xeb73('0x19')](function(_0x17c6d2){_0x16f665=_0x17c6d2;logger[_0xeb73('0x1a')](_0xeb73('0x49'),_0x16f665['id']);return getTicket(_0x5846dd,_0x17f0b3,_0x16f665,_0x1b95c4,_0x44fc27);})['then'](function(_0x478f5a){if(_0x478f5a&&_0x478f5a['id']){logger[_0xeb73('0x1a')]('Ticket\x20created!');logger[_0xeb73('0x1a')](_0xeb73('0x4a'),_0x478f5a['id']);logger['info'](_0xeb73('0x43'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x11a09a[_0xeb73('0x40')]),'trigger:browser:url',{'uri':util['format']('%s/helpdesk/tickets/%d',_0x5846dd[_0xeb73('0x17')],_0x478f5a['id'])});}})[_0xeb73('0x4b')](function(_0x171f67){logger[_0xeb73('0x4c')](_0xeb73('0x43'),JSON[_0xeb73('0x2f')](_0x171f67));});};exports[_0xeb73('0x4d')]=function(_0x129ce2,_0x5268ca,_0x162923,_0x1b4870,_0x4f5e44,_0xfbb342,_0x415bc3){var _0x585065,_0x272bdd;_0xfbb342[_0xeb73('0x17')]=intUtil[_0xeb73('0x41')](_0xfbb342[_0xeb73('0x17')]);_0xfbb342[_0xeb73('0x42')]=intUtil[_0xeb73('0x41')](_0xfbb342['serverUrl']);if(_0x415bc3&&_0x415bc3[_0xeb73('0x4e')]&&_0x415bc3[_0xeb73('0x4e')]!==_0xeb73('0x4f')){logger['info'](_0xeb73('0x50'),'Recording\x20is\x20enabled!');_0x5268ca[_0xeb73('0x44')]=util[_0xeb73('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xfbb342['serverUrl'],_0x5268ca['uniqueid'],md5(_0x5268ca[_0xeb73('0x46')]));}headers[_0xeb73('0x47')]=getAuth(_0xfbb342);return getUser(_0xfbb342,_0x1b4870[_0xeb73('0x20')])[_0xeb73('0x19')](function(_0x2dbb04){_0x585065=_0x2dbb04;logger[_0xeb73('0x1a')]('The\x20User\x20ID\x20is:',_0x585065['id']);return getEndUser(_0xfbb342,_0x5268ca['destcalleridname'],_0x5268ca[_0xeb73('0x51')]);})['then'](function(_0x46d711){_0x272bdd=_0x46d711;logger[_0xeb73('0x1a')](_0xeb73('0x49'),_0x272bdd['id']);return getTicket(_0xfbb342,_0x585065,_0x272bdd,_0x162923,_0x5268ca);})[_0xeb73('0x19')](function(_0x5412fe){if(_0x5412fe&&_0x5412fe['id']){logger['info'](_0xeb73('0x1b'));logger[_0xeb73('0x1a')](_0xeb73('0x4a'),_0x5412fe['id']);logger['info']('[OUTBOUND]',_0xeb73('0x52'));emit(util[_0xeb73('0xc')]('user:%s',_0x1b4870[_0xeb73('0x40')]),_0xeb73('0x53'),{'uri':util[_0xeb73('0xc')](_0xeb73('0x54'),_0xfbb342[_0xeb73('0x17')],_0x5412fe['id'])});}})[_0xeb73('0x4b')](function(_0xc0b94a){logger[_0xeb73('0x4c')](_0xeb73('0x50'),JSON['stringify'](_0xc0b94a));});};exports[_0xeb73('0x55')]=function(_0x46f520,_0x5068a4,_0x10895b,_0x282e9a,_0x5d1cb7,_0x208c45){var _0xaf9ef2,_0x94858f;_0x208c45[_0xeb73('0x17')]=intUtil[_0xeb73('0x41')](_0x208c45['remoteUri']);_0x208c45[_0xeb73('0x42')]=intUtil[_0xeb73('0x41')](_0x208c45[_0xeb73('0x42')]);if(_0x5d1cb7&&_0x5d1cb7[_0xeb73('0x56')]){logger[_0xeb73('0x1a')]('['+_0x5068a4[_0xeb73('0x57')][_0xeb73('0x58')]()+']',_0xeb73('0x59'));_0x5068a4[_0xeb73('0x44')]=util['format'](_0xeb73('0x45'),_0x208c45[_0xeb73('0x42')],_0x5068a4[_0xeb73('0x46')],md5(_0x5068a4[_0xeb73('0x46')]));}else{_0x5068a4[_0xeb73('0x44')]='';}headers[_0xeb73('0x47')]=getAuth(_0x208c45);return getUser(_0x208c45,'')[_0xeb73('0x19')](function(_0x331332){_0xaf9ef2=_0x331332;logger[_0xeb73('0x1a')](_0xeb73('0x48'),_0xaf9ef2['id']);return getEndUser(_0x208c45,_0x5068a4[_0xeb73('0xe')],_0x5068a4[_0xeb73('0xf')]);})[_0xeb73('0x19')](function(_0x331137){_0x94858f=_0x331137;logger[_0xeb73('0x1a')](_0xeb73('0x49'),_0x94858f['id']);return getTicket(_0x208c45,_0xaf9ef2,_0x94858f,_0x10895b,_0x5068a4);})[_0xeb73('0x19')](function(_0x231dbb){if(_0x231dbb){logger[_0xeb73('0x1a')](_0xeb73('0x1b'));logger['info'](_0xeb73('0x4a'),_0x231dbb['id']);}})['catch'](function(_0x9ee7c9){logger[_0xeb73('0x4c')]('['+_0x5068a4[_0xeb73('0x57')][_0xeb73('0x58')]()+']',JSON['stringify'](_0x9ee7c9));});};
\ No newline at end of file
+var _0x4deb=['apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','nameField','customField','toLowerCase','string','picklist','type','idField','push','variableName','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','catch','recordingFormat','none','uniqueid','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','unmanaged','lastevent','toUpperCase','error','request-promise','util','ioredis','../../../../config/logger','freshdesk','redis','localhost','application/json','emit','info','merge','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','Tags','Fields','custom_fields','mapValues','value','remoteUri','POST','then','validateEmail','format','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s'];(function(_0x10a9e5,_0x412c1a){var _0x49f8d6=function(_0x1f75f1){while(--_0x1f75f1){_0x10a9e5['push'](_0x10a9e5['shift']());}};_0x49f8d6(++_0x412c1a);}(_0x4deb,0x1e7));var _0xb4de=function(_0x53b55f,_0x7980d0){_0x53b55f=_0x53b55f-0x0;var _0x71d9fa=_0x4deb[_0x53b55f];return _0x71d9fa;};'use strict';var _=require('lodash');var rp=require(_0xb4de('0x0'));var md5=require('md5');var util=require(_0xb4de('0x1'));var Redis=require(_0xb4de('0x2'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb4de('0x3'))(_0xb4de('0x4'));config[_0xb4de('0x5')]=_['defaults'](config[_0xb4de('0x5')],{'host':_0xb4de('0x6'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xb4de('0x7'),'Accept':_0xb4de('0x7')};function emit(_0x2c9d4d,_0x249e90,_0xec4cbd){io['to'](_0x2c9d4d)[_0xb4de('0x8')](_0x249e90,_0xec4cbd);}function getTicket(_0x25843c,_0x40bd74,_0x1a7977,_0x583df7,_0x6f19a1){logger[_0xb4de('0x9')]('Creating\x20new\x20ticket...');var _0x172989=_[_0xb4de('0xa')]({'responder_id':_0x40bd74['id'],'requester_id':_0x1a7977['id'],'name':util['format'](_0xb4de('0xb'),_0x6f19a1[_0xb4de('0xc')]),'phone':_0x6f19a1[_0xb4de('0xd')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x583df7[_0xb4de('0xe')],_0x6f19a1,'\x20'),'description':intUtil[_0xb4de('0xf')](_0x583df7[_0xb4de('0x10')],_0x6f19a1,'<br>'),'tags':getTags(_0x583df7[_0xb4de('0x11')],'name')},getCustomFields(_0x583df7[_0xb4de('0x12')],_0x6f19a1));_0x172989[_0xb4de('0x13')]=_[_0xb4de('0x14')](_['keyBy'](_0x172989[_0xb4de('0x13')],'id'),_0xb4de('0x15'));return request({'uri':util['format']('%s/api/v2/tickets',_0x25843c[_0xb4de('0x16')]),'method':_0xb4de('0x17'),'body':_0x172989})[_0xb4de('0x18')](function(_0x2aa204){logger[_0xb4de('0x9')]('Ticket\x20created!');return _0x2aa204;});}function getUser(_0x2c1031,_0x186bcc){if(intUtil[_0xb4de('0x19')](_0x186bcc)){return request({'uri':util[_0xb4de('0x1a')]('%s/api/v2/agents',_0x2c1031['remoteUri']),'qs':{'email':_0x186bcc}})['then'](function(_0x312d51){if(_0x312d51['length']){logger[_0xb4de('0x9')](_0xb4de('0x1b'));return _[_0xb4de('0x1c')](_0x312d51,function(_0x34e7af){return _0x34e7af['contact'][_0xb4de('0x1d')]===_0x186bcc;});}else{logger[_0xb4de('0x9')](_0xb4de('0x1e'));return request({'uri':util['format'](_0xb4de('0x1f'),_0x2c1031['remoteUri'])})[_0xb4de('0x18')](function(_0x21456a){logger[_0xb4de('0x9')](_0xb4de('0x20'));return _0x21456a;});}});}else{logger[_0xb4de('0x9')](_0xb4de('0x21'));return request({'uri':util[_0xb4de('0x1a')](_0xb4de('0x1f'),_0x2c1031['remoteUri'])})[_0xb4de('0x18')](function(_0x208213){logger['info'](_0xb4de('0x20'));return _0x208213;});}}function getEndUser(_0x360776,_0x2b815b,_0x37c7a5){logger[_0xb4de('0x9')](_0xb4de('0x22'),_0x37c7a5);return request({'uri':util[_0xb4de('0x1a')](_0xb4de('0x23'),_0x360776[_0xb4de('0x16')]),'qs':{'phone':_0x37c7a5}})[_0xb4de('0x18')](function(_0x1abf4b){if(_0x1abf4b[_0xb4de('0x24')]){logger[_0xb4de('0x9')](_0xb4de('0x25'));return _[_0xb4de('0x1c')](_0x1abf4b,{'phone':_0x37c7a5});}else{logger[_0xb4de('0x9')](_0xb4de('0x26'));return request({'uri':util[_0xb4de('0x1a')]('%s/api/v2/contacts',_0x360776[_0xb4de('0x16')]),'method':_0xb4de('0x17'),'body':{'name':_0x2b815b,'phone':_0x37c7a5}})[_0xb4de('0x18')](function(_0x55ce6c){logger[_0xb4de('0x9')](_0xb4de('0x27'));return _0x55ce6c;});}});}function getAuth(_0x469033){return util[_0xb4de('0x1a')](_0xb4de('0x28'),new Buffer(_0x469033[_0xb4de('0x29')]+':X')[_0xb4de('0x2a')](_0xb4de('0x2b')));}function request(_0x25b227){logger[_0xb4de('0x2c')](_0xb4de('0x2d'),JSON[_0xb4de('0x2e')](_0x25b227));return rp(_['defaults'](_0x25b227,{'method':_0xb4de('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x2d782e,_0x3d846d){var _0x59e4f0=[];if(_0x2d782e&&_0x2d782e[_0xb4de('0x24')]>0x0){_0x59e4f0=_[_0xb4de('0x30')](_0x2d782e,_0x3d846d);}return _0x59e4f0;}function getCustomFields(_0x49f745,_0x219240){var _0x595f0e=[];var _0x36f37f={'custom_fields':[]};if(_0x49f745[_0xb4de('0x24')]>0x0){_[_0xb4de('0x31')](_0x49f745,function(_0x588221){if(_['includes'](['string','picklist'],_0x588221['type'])&&_0x588221[_0xb4de('0x32')]&&!_0x588221[_0xb4de('0x33')]){_0x36f37f[_0x588221[_0xb4de('0x32')][_0xb4de('0x34')]()]=_0x588221['content'][_0xb4de('0x2a')]();}else if(_['includes']([_0xb4de('0x35'),_0xb4de('0x36')],_0x588221[_0xb4de('0x37')])&&_0x588221[_0xb4de('0x38')]&&_0x588221[_0xb4de('0x33')]){_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x588221['content']['toString']()});}else if(_0x588221[_0xb4de('0x37')]==='variable'&&_0x588221[_0xb4de('0x3a')]&&_0x588221[_0xb4de('0x38')]&&_0x588221[_0xb4de('0x33')]){_0x219240[_0x588221[_0xb4de('0x3a')]]&&_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x219240[_0x588221[_0xb4de('0x3a')]][_0xb4de('0x2a')]()});}else if(_0x588221['type']==='customVariable'&&_0x588221['Variable']&&_0x588221[_0xb4de('0x3b')][_0xb4de('0x3c')]&&_0x588221[_0xb4de('0x38')]&&_0x588221['customField']){_0x219240[_0x588221[_0xb4de('0x3b')][_0xb4de('0x3c')]['toLowerCase']()]&&_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x219240[_0x588221['Variable'][_0xb4de('0x3c')][_0xb4de('0x34')]()][_0xb4de('0x2a')]()});}});}return _0x36f37f;}exports[_0xb4de('0x3d')]=function(_0x1ff243,_0x5d39c4,_0x42a920,_0x2aa2fb,_0x5c3298,_0x3330cc){var _0x1d8b3d,_0x709926;_0x3330cc['remoteUri']=intUtil['stripTrailingSlash'](_0x3330cc['remoteUri']);_0x3330cc['serverUrl']=intUtil[_0xb4de('0x3e')](_0x3330cc[_0xb4de('0x3f')]);if(_0x5c3298&&_0x5c3298[_0xb4de('0x40')]){logger[_0xb4de('0x9')](_0xb4de('0x41'),_0xb4de('0x42'));_0x5d39c4[_0xb4de('0x43')]=util[_0xb4de('0x1a')](_0xb4de('0x44'),_0x3330cc[_0xb4de('0x3f')],_0x5d39c4['uniqueid'],md5(_0x5d39c4['uniqueid']));}else{_0x5d39c4[_0xb4de('0x43')]='';}headers[_0xb4de('0x45')]=getAuth(_0x3330cc);return getUser(_0x3330cc,_0x2aa2fb[_0xb4de('0x1d')])[_0xb4de('0x18')](function(_0x379f35){_0x1d8b3d=_0x379f35;logger[_0xb4de('0x9')](_0xb4de('0x46'),_0x1d8b3d['id']);return getEndUser(_0x3330cc,_0x5d39c4[_0xb4de('0xc')],_0x5d39c4[_0xb4de('0xd')]);})['then'](function(_0x3574db){_0x709926=_0x3574db;logger[_0xb4de('0x9')](_0xb4de('0x47'),_0x709926['id']);return getTicket(_0x3330cc,_0x1d8b3d,_0x709926,_0x42a920,_0x5d39c4);})[_0xb4de('0x18')](function(_0x3beb70){if(_0x3beb70&&_0x3beb70['id']){logger[_0xb4de('0x9')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x3beb70['id']);logger['info'](_0xb4de('0x41'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xb4de('0x48'),_0x2aa2fb[_0xb4de('0x3c')]),'trigger:browser:url',{'uri':util[_0xb4de('0x1a')](_0xb4de('0x49'),_0x3330cc['remoteUri'],_0x3beb70['id'])});}})[_0xb4de('0x4a')](function(_0x3b1961){logger['error'](_0xb4de('0x41'),JSON[_0xb4de('0x2e')](_0x3b1961));});};exports['outbound']=function(_0x1cddb0,_0x6cfd2,_0x5c1fd2,_0x4fa8bc,_0x24dc8f,_0x126dc6,_0x81fc9d){var _0x1805aa,_0x2b39b1;_0x126dc6['remoteUri']=intUtil['stripTrailingSlash'](_0x126dc6['remoteUri']);_0x126dc6['serverUrl']=intUtil[_0xb4de('0x3e')](_0x126dc6[_0xb4de('0x3f')]);if(_0x81fc9d&&_0x81fc9d['recordingFormat']&&_0x81fc9d[_0xb4de('0x4b')]!==_0xb4de('0x4c')){logger[_0xb4de('0x9')]('[OUTBOUND]',_0xb4de('0x42'));_0x6cfd2[_0xb4de('0x43')]=util[_0xb4de('0x1a')](_0xb4de('0x44'),_0x126dc6[_0xb4de('0x3f')],_0x6cfd2[_0xb4de('0x4d')],md5(_0x6cfd2[_0xb4de('0x4d')]));}headers[_0xb4de('0x45')]=getAuth(_0x126dc6);return getUser(_0x126dc6,_0x4fa8bc['email'])[_0xb4de('0x18')](function(_0x11af14){_0x1805aa=_0x11af14;logger['info'](_0xb4de('0x46'),_0x1805aa['id']);return getEndUser(_0x126dc6,_0x6cfd2[_0xb4de('0x4e')],_0x6cfd2[_0xb4de('0x4f')]);})['then'](function(_0x39cbc1){_0x2b39b1=_0x39cbc1;logger[_0xb4de('0x9')]('The\x20Enduser\x20ID\x20is:',_0x2b39b1['id']);return getTicket(_0x126dc6,_0x1805aa,_0x2b39b1,_0x5c1fd2,_0x6cfd2);})['then'](function(_0x523842){if(_0x523842&&_0x523842['id']){logger[_0xb4de('0x9')]('Ticket\x20created!');logger[_0xb4de('0x9')](_0xb4de('0x50'),_0x523842['id']);logger[_0xb4de('0x9')](_0xb4de('0x51'),_0xb4de('0x52'));emit(util[_0xb4de('0x1a')](_0xb4de('0x48'),_0x4fa8bc[_0xb4de('0x3c')]),_0xb4de('0x53'),{'uri':util['format'](_0xb4de('0x49'),_0x126dc6[_0xb4de('0x16')],_0x523842['id'])});}})['catch'](function(_0x38e561){logger['error']('[OUTBOUND]',JSON[_0xb4de('0x2e')](_0x38e561));});};exports[_0xb4de('0x54')]=function(_0x4a3aa0,_0x18c115,_0x29d9bb,_0x5dbaa7,_0x429df7,_0x4eb127){var _0x39a48c,_0x5ee78c;_0x4eb127['remoteUri']=intUtil[_0xb4de('0x3e')](_0x4eb127['remoteUri']);_0x4eb127[_0xb4de('0x3f')]=intUtil[_0xb4de('0x3e')](_0x4eb127[_0xb4de('0x3f')]);if(_0x429df7&&_0x429df7[_0xb4de('0x40')]){logger['info']('['+_0x18c115[_0xb4de('0x55')][_0xb4de('0x56')]()+']',_0xb4de('0x42'));_0x18c115[_0xb4de('0x43')]=util[_0xb4de('0x1a')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4eb127[_0xb4de('0x3f')],_0x18c115[_0xb4de('0x4d')],md5(_0x18c115['uniqueid']));}else{_0x18c115[_0xb4de('0x43')]='';}headers['Authorization']=getAuth(_0x4eb127);return getUser(_0x4eb127,'')[_0xb4de('0x18')](function(_0xa02c55){_0x39a48c=_0xa02c55;logger[_0xb4de('0x9')](_0xb4de('0x46'),_0x39a48c['id']);return getEndUser(_0x4eb127,_0x18c115['calleridname'],_0x18c115[_0xb4de('0xd')]);})[_0xb4de('0x18')](function(_0x26c967){_0x5ee78c=_0x26c967;logger[_0xb4de('0x9')](_0xb4de('0x47'),_0x5ee78c['id']);return getTicket(_0x4eb127,_0x39a48c,_0x5ee78c,_0x29d9bb,_0x18c115);})[_0xb4de('0x18')](function(_0x35ea72){if(_0x35ea72){logger[_0xb4de('0x9')]('Ticket\x20created!');logger[_0xb4de('0x9')](_0xb4de('0x50'),_0x35ea72['id']);}})[_0xb4de('0x4a')](function(_0x142b6f){logger[_0xb4de('0x57')]('['+_0x18c115['lastevent'][_0xb4de('0x56')]()+']',JSON['stringify'](_0x142b6f));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff