// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x8cf6=['Tags','name','Fields','custom_fields','keyBy','value','remoteUri','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','info','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','%s/api/v2/contacts','apiKey','debug','[HTTP]','stringify','GET','forEach','includes','string','type','nameField','toLowerCase','content','toString','picklist','push','variable','variableName','customField','idField','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridnum','[OUTBOUND]','user:%s','trigger:browser:url','unmanaged','lastevent','toUpperCase','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','format','calleridname','calleridnum','getString','Subjects','Descriptions','<br>'];(function(_0x8f3a26,_0xf35df0){var _0x37a687=function(_0x3a04dc){while(--_0x3a04dc){_0x8f3a26['push'](_0x8f3a26['shift']());}};_0x37a687(++_0xf35df0);}(_0x8cf6,0x1c4));var _0x68cf=function(_0x4dbaad,_0x730318){_0x4dbaad=_0x4dbaad-0x0;var _0x226c72=_0x8cf6[_0x4dbaad];return _0x226c72;};'use strict';var _=require(_0x68cf('0x0'));var rp=require('request-promise');var md5=require(_0x68cf('0x1'));var util=require(_0x68cf('0x2'));var Redis=require(_0x68cf('0x3'));var intUtil=require(_0x68cf('0x4'));var config=require(_0x68cf('0x5'));var logger=require(_0x68cf('0x6'))(_0x68cf('0x7'));config[_0x68cf('0x8')]=_[_0x68cf('0x9')](config[_0x68cf('0x8')],{'host':_0x68cf('0xa'),'port':0x18eb});var io=require(_0x68cf('0xb'))(new Redis(config[_0x68cf('0x8')]));var headers={'Content-Type':_0x68cf('0xc'),'Accept':'application/json'};function emit(_0x48500d,_0x54132a,_0xf3c763){io['to'](_0x48500d)[_0x68cf('0xd')](_0x54132a,_0xf3c763);}function getTicket(_0x4c2b84,_0x545767,_0x2c7be3,_0x5655f2,_0x23514f){logger['info'](_0x68cf('0xe'));var _0x50f3e7=_[_0x68cf('0xf')]({'responder_id':_0x545767['id'],'requester_id':_0x2c7be3['id'],'name':util[_0x68cf('0x10')]('Caller\x20-\x20%s',_0x23514f[_0x68cf('0x11')]),'phone':_0x23514f[_0x68cf('0x12')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x68cf('0x13')](_0x5655f2[_0x68cf('0x14')],_0x23514f,'\x20'),'description':intUtil[_0x68cf('0x13')](_0x5655f2[_0x68cf('0x15')],_0x23514f,_0x68cf('0x16')),'tags':getTags(_0x5655f2[_0x68cf('0x17')],_0x68cf('0x18'))},getCustomFields(_0x5655f2[_0x68cf('0x19')],_0x23514f));_0x50f3e7[_0x68cf('0x1a')]=_['mapValues'](_[_0x68cf('0x1b')](_0x50f3e7[_0x68cf('0x1a')],'id'),_0x68cf('0x1c'));return request({'uri':util[_0x68cf('0x10')]('%s/api/v2/tickets',_0x4c2b84[_0x68cf('0x1d')]),'method':_0x68cf('0x1e'),'body':_0x50f3e7})[_0x68cf('0x1f')](function(_0x5958e9){logger['info'](_0x68cf('0x20'));return _0x5958e9;});}function getUser(_0x2ddb33,_0x53a54b){if(intUtil[_0x68cf('0x21')](_0x53a54b)){return request({'uri':util[_0x68cf('0x10')](_0x68cf('0x22'),_0x2ddb33['remoteUri']),'qs':{'email':_0x53a54b}})['then'](function(_0x265b85){if(_0x265b85[_0x68cf('0x23')]){logger[_0x68cf('0x24')]('Agent\x20found!');return _[_0x68cf('0x25')](_0x265b85,function(_0xf9b7ce){return _0xf9b7ce[_0x68cf('0x26')][_0x68cf('0x27')]===_0x53a54b;});}else{logger[_0x68cf('0x24')](_0x68cf('0x28'));return request({'uri':util['format'](_0x68cf('0x29'),_0x2ddb33['remoteUri'])})[_0x68cf('0x1f')](function(_0x385cd0){logger[_0x68cf('0x24')](_0x68cf('0x2a'));return _0x385cd0;});}});}else{logger[_0x68cf('0x24')](_0x68cf('0x2b'));return request({'uri':util[_0x68cf('0x10')](_0x68cf('0x29'),_0x2ddb33[_0x68cf('0x1d')])})[_0x68cf('0x1f')](function(_0x304985){logger['info']('Admin\x20account\x20selected.');return _0x304985;});}}function getEndUser(_0x2d7862,_0x24b2f5,_0x4fa6e0){logger[_0x68cf('0x24')](_0x68cf('0x2c'),_0x4fa6e0);return request({'uri':util['format']('%s/api/v2/contacts',_0x2d7862[_0x68cf('0x1d')]),'qs':{'phone':_0x4fa6e0}})['then'](function(_0x348e5d){if(_0x348e5d[_0x68cf('0x23')]){logger['info'](_0x68cf('0x2d'));return _[_0x68cf('0x25')](_0x348e5d,{'phone':_0x4fa6e0});}else{logger[_0x68cf('0x24')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0x68cf('0x2e'),_0x2d7862['remoteUri']),'method':_0x68cf('0x1e'),'body':{'name':_0x24b2f5,'phone':_0x4fa6e0}})['then'](function(_0x111efa){logger[_0x68cf('0x24')]('Enduser\x20created.');return _0x111efa;});}});}function getAuth(_0x2c462d){return util[_0x68cf('0x10')]('Basic\x20%s',new Buffer(_0x2c462d[_0x68cf('0x2f')]+':X')['toString']('base64'));}function request(_0x44e25c){logger[_0x68cf('0x30')](_0x68cf('0x31'),JSON[_0x68cf('0x32')](_0x44e25c));return rp(_[_0x68cf('0x9')](_0x44e25c,{'method':_0x68cf('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x44d715,_0x1d2aaf){var _0x120285=[];if(_0x44d715&&_0x44d715['length']>0x0){_0x120285=_['map'](_0x44d715,_0x1d2aaf);}return _0x120285;}function getCustomFields(_0x1f8ce9,_0x16b4a2){var _0x368315=[];var _0x58309f={'custom_fields':[]};if(_0x1f8ce9[_0x68cf('0x23')]>0x0){_[_0x68cf('0x34')](_0x1f8ce9,function(_0x5def7f){if(_[_0x68cf('0x35')]([_0x68cf('0x36'),'picklist'],_0x5def7f[_0x68cf('0x37')])&&_0x5def7f['nameField']&&!_0x5def7f['customField']){_0x58309f[_0x5def7f[_0x68cf('0x38')][_0x68cf('0x39')]()]=_0x5def7f[_0x68cf('0x3a')][_0x68cf('0x3b')]();}else if(_[_0x68cf('0x35')]([_0x68cf('0x36'),_0x68cf('0x3c')],_0x5def7f[_0x68cf('0x37')])&&_0x5def7f['idField']&&_0x5def7f['customField']){_0x58309f[_0x68cf('0x1a')][_0x68cf('0x3d')]({'id':_0x5def7f['idField'],'value':_0x5def7f['content'][_0x68cf('0x3b')]()});}else if(_0x5def7f[_0x68cf('0x37')]===_0x68cf('0x3e')&&_0x5def7f[_0x68cf('0x3f')]&&_0x5def7f['idField']&&_0x5def7f[_0x68cf('0x40')]){_0x16b4a2[_0x5def7f[_0x68cf('0x3f')]]&&_0x58309f['custom_fields'][_0x68cf('0x3d')]({'id':_0x5def7f[_0x68cf('0x41')],'value':_0x16b4a2[_0x5def7f[_0x68cf('0x3f')]][_0x68cf('0x3b')]()});}else if(_0x5def7f[_0x68cf('0x37')]===_0x68cf('0x42')&&_0x5def7f[_0x68cf('0x43')]&&_0x5def7f[_0x68cf('0x43')][_0x68cf('0x18')]&&_0x5def7f[_0x68cf('0x41')]&&_0x5def7f['customField']){_0x16b4a2[_0x5def7f[_0x68cf('0x43')][_0x68cf('0x18')][_0x68cf('0x39')]()]&&_0x58309f[_0x68cf('0x1a')]['push']({'id':_0x5def7f[_0x68cf('0x41')],'value':_0x16b4a2[_0x5def7f[_0x68cf('0x43')][_0x68cf('0x18')]['toLowerCase']()]['toString']()});}});}return _0x58309f;}exports[_0x68cf('0x44')]=function(_0x4aaacf,_0x645df7,_0x3449c0,_0x1bf09d,_0x5aab54,_0x16f7ba){var _0x104cf2,_0x22dfd8;_0x16f7ba['remoteUri']=intUtil[_0x68cf('0x45')](_0x16f7ba[_0x68cf('0x1d')]);_0x16f7ba[_0x68cf('0x46')]=intUtil[_0x68cf('0x45')](_0x16f7ba['serverUrl']);if(_0x5aab54&&_0x5aab54[_0x68cf('0x47')]){logger[_0x68cf('0x24')](_0x68cf('0x48'),'Recording\x20is\x20enabled!');_0x645df7[_0x68cf('0x49')]=util[_0x68cf('0x10')](_0x68cf('0x4a'),_0x16f7ba[_0x68cf('0x46')],_0x645df7[_0x68cf('0x4b')],md5(_0x645df7[_0x68cf('0x4b')]));}else{_0x645df7['recordingURL']='';}headers[_0x68cf('0x4c')]=getAuth(_0x16f7ba);return getUser(_0x16f7ba,_0x1bf09d[_0x68cf('0x27')])[_0x68cf('0x1f')](function(_0x51f4a6){_0x104cf2=_0x51f4a6;logger[_0x68cf('0x24')]('The\x20User\x20ID\x20is:',_0x104cf2['id']);return getEndUser(_0x16f7ba,_0x645df7[_0x68cf('0x11')],_0x645df7[_0x68cf('0x12')]);})[_0x68cf('0x1f')](function(_0x158f4e){_0x22dfd8=_0x158f4e;logger[_0x68cf('0x24')](_0x68cf('0x4d'),_0x22dfd8['id']);return getTicket(_0x16f7ba,_0x104cf2,_0x22dfd8,_0x3449c0,_0x645df7);})[_0x68cf('0x1f')](function(_0x14fe71){if(_0x14fe71&&_0x14fe71['id']){logger[_0x68cf('0x24')](_0x68cf('0x20'));logger['info'](_0x68cf('0x4e'),_0x14fe71['id']);logger[_0x68cf('0x24')](_0x68cf('0x48'),_0x68cf('0x4f'));emit(util[_0x68cf('0x10')]('user:%s',_0x1bf09d[_0x68cf('0x18')]),'trigger:browser:url',{'uri':util[_0x68cf('0x10')](_0x68cf('0x50'),_0x16f7ba[_0x68cf('0x1d')],_0x14fe71['id'])});}})[_0x68cf('0x51')](function(_0x2b3d1d){logger[_0x68cf('0x52')](_0x68cf('0x48'),JSON[_0x68cf('0x32')](_0x2b3d1d));});};exports[_0x68cf('0x53')]=function(_0x235287,_0x17e67e,_0x15279e,_0x420958,_0xb710a9,_0x4bf3f2,_0x5ed96f){var _0x12d08e,_0x247420;_0x4bf3f2[_0x68cf('0x1d')]=intUtil['stripTrailingSlash'](_0x4bf3f2['remoteUri']);_0x4bf3f2[_0x68cf('0x46')]=intUtil[_0x68cf('0x45')](_0x4bf3f2[_0x68cf('0x46')]);if(_0x5ed96f&&_0x5ed96f[_0x68cf('0x54')]&&_0x5ed96f[_0x68cf('0x54')]!==_0x68cf('0x55')){logger[_0x68cf('0x24')]('[OUTBOUND]',_0x68cf('0x56'));_0x17e67e[_0x68cf('0x49')]=util['format'](_0x68cf('0x4a'),_0x4bf3f2['serverUrl'],_0x17e67e[_0x68cf('0x4b')],md5(_0x17e67e[_0x68cf('0x4b')]));}headers[_0x68cf('0x4c')]=getAuth(_0x4bf3f2);return getUser(_0x4bf3f2,_0x420958[_0x68cf('0x27')])[_0x68cf('0x1f')](function(_0x5367e4){_0x12d08e=_0x5367e4;logger[_0x68cf('0x24')](_0x68cf('0x57'),_0x12d08e['id']);return getEndUser(_0x4bf3f2,_0x17e67e['destcalleridname'],_0x17e67e[_0x68cf('0x58')]);})[_0x68cf('0x1f')](function(_0x297ddb){_0x247420=_0x297ddb;logger[_0x68cf('0x24')](_0x68cf('0x4d'),_0x247420['id']);return getTicket(_0x4bf3f2,_0x12d08e,_0x247420,_0x15279e,_0x17e67e);})[_0x68cf('0x1f')](function(_0x63db44){if(_0x63db44&&_0x63db44['id']){logger['info'](_0x68cf('0x20'));logger[_0x68cf('0x24')]('The\x20Ticket\x20ID\x20is:',_0x63db44['id']);logger[_0x68cf('0x24')](_0x68cf('0x59'),_0x68cf('0x4f'));emit(util['format'](_0x68cf('0x5a'),_0x420958['name']),_0x68cf('0x5b'),{'uri':util[_0x68cf('0x10')](_0x68cf('0x50'),_0x4bf3f2[_0x68cf('0x1d')],_0x63db44['id'])});}})[_0x68cf('0x51')](function(_0x20fdff){logger['error'](_0x68cf('0x59'),JSON[_0x68cf('0x32')](_0x20fdff));});};exports[_0x68cf('0x5c')]=function(_0x4c14ca,_0x25bd60,_0x502746,_0x4feea2,_0x1053f7,_0x3fda8e){var _0x4eef5b,_0x452004;_0x3fda8e[_0x68cf('0x1d')]=intUtil['stripTrailingSlash'](_0x3fda8e[_0x68cf('0x1d')]);_0x3fda8e[_0x68cf('0x46')]=intUtil[_0x68cf('0x45')](_0x3fda8e[_0x68cf('0x46')]);if(_0x1053f7&&_0x1053f7[_0x68cf('0x47')]){logger[_0x68cf('0x24')]('['+_0x25bd60[_0x68cf('0x5d')][_0x68cf('0x5e')]()+']',_0x68cf('0x56'));_0x25bd60[_0x68cf('0x49')]=util[_0x68cf('0x10')](_0x68cf('0x4a'),_0x3fda8e[_0x68cf('0x46')],_0x25bd60[_0x68cf('0x4b')],md5(_0x25bd60[_0x68cf('0x4b')]));}else{_0x25bd60[_0x68cf('0x49')]='';}headers['Authorization']=getAuth(_0x3fda8e);return getUser(_0x3fda8e,'')[_0x68cf('0x1f')](function(_0x2a4b41){_0x4eef5b=_0x2a4b41;logger[_0x68cf('0x24')]('The\x20User\x20ID\x20is:',_0x4eef5b['id']);return getEndUser(_0x3fda8e,_0x25bd60['calleridname'],_0x25bd60[_0x68cf('0x12')]);})[_0x68cf('0x1f')](function(_0x595f01){_0x452004=_0x595f01;logger[_0x68cf('0x24')](_0x68cf('0x4d'),_0x452004['id']);return getTicket(_0x3fda8e,_0x4eef5b,_0x452004,_0x502746,_0x25bd60);})[_0x68cf('0x1f')](function(_0x576477){if(_0x576477){logger[_0x68cf('0x24')](_0x68cf('0x20'));logger[_0x68cf('0x24')](_0x68cf('0x4e'),_0x576477['id']);}})['catch'](function(_0x282350){logger[_0x68cf('0x52')]('['+_0x25bd60['lastevent'][_0x68cf('0x5e')]()+']',JSON['stringify'](_0x282350));});};
\ No newline at end of file
+var _0x4deb=['apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','nameField','customField','toLowerCase','string','picklist','type','idField','push','variableName','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','catch','recordingFormat','none','uniqueid','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','unmanaged','lastevent','toUpperCase','error','request-promise','util','ioredis','../../../../config/logger','freshdesk','redis','localhost','application/json','emit','info','merge','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','Tags','Fields','custom_fields','mapValues','value','remoteUri','POST','then','validateEmail','format','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s'];(function(_0x10a9e5,_0x412c1a){var _0x49f8d6=function(_0x1f75f1){while(--_0x1f75f1){_0x10a9e5['push'](_0x10a9e5['shift']());}};_0x49f8d6(++_0x412c1a);}(_0x4deb,0x1e7));var _0xb4de=function(_0x53b55f,_0x7980d0){_0x53b55f=_0x53b55f-0x0;var _0x71d9fa=_0x4deb[_0x53b55f];return _0x71d9fa;};'use strict';var _=require('lodash');var rp=require(_0xb4de('0x0'));var md5=require('md5');var util=require(_0xb4de('0x1'));var Redis=require(_0xb4de('0x2'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb4de('0x3'))(_0xb4de('0x4'));config[_0xb4de('0x5')]=_['defaults'](config[_0xb4de('0x5')],{'host':_0xb4de('0x6'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xb4de('0x7'),'Accept':_0xb4de('0x7')};function emit(_0x2c9d4d,_0x249e90,_0xec4cbd){io['to'](_0x2c9d4d)[_0xb4de('0x8')](_0x249e90,_0xec4cbd);}function getTicket(_0x25843c,_0x40bd74,_0x1a7977,_0x583df7,_0x6f19a1){logger[_0xb4de('0x9')]('Creating\x20new\x20ticket...');var _0x172989=_[_0xb4de('0xa')]({'responder_id':_0x40bd74['id'],'requester_id':_0x1a7977['id'],'name':util['format'](_0xb4de('0xb'),_0x6f19a1[_0xb4de('0xc')]),'phone':_0x6f19a1[_0xb4de('0xd')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x583df7[_0xb4de('0xe')],_0x6f19a1,'\x20'),'description':intUtil[_0xb4de('0xf')](_0x583df7[_0xb4de('0x10')],_0x6f19a1,'<br>'),'tags':getTags(_0x583df7[_0xb4de('0x11')],'name')},getCustomFields(_0x583df7[_0xb4de('0x12')],_0x6f19a1));_0x172989[_0xb4de('0x13')]=_[_0xb4de('0x14')](_['keyBy'](_0x172989[_0xb4de('0x13')],'id'),_0xb4de('0x15'));return request({'uri':util['format']('%s/api/v2/tickets',_0x25843c[_0xb4de('0x16')]),'method':_0xb4de('0x17'),'body':_0x172989})[_0xb4de('0x18')](function(_0x2aa204){logger[_0xb4de('0x9')]('Ticket\x20created!');return _0x2aa204;});}function getUser(_0x2c1031,_0x186bcc){if(intUtil[_0xb4de('0x19')](_0x186bcc)){return request({'uri':util[_0xb4de('0x1a')]('%s/api/v2/agents',_0x2c1031['remoteUri']),'qs':{'email':_0x186bcc}})['then'](function(_0x312d51){if(_0x312d51['length']){logger[_0xb4de('0x9')](_0xb4de('0x1b'));return _[_0xb4de('0x1c')](_0x312d51,function(_0x34e7af){return _0x34e7af['contact'][_0xb4de('0x1d')]===_0x186bcc;});}else{logger[_0xb4de('0x9')](_0xb4de('0x1e'));return request({'uri':util['format'](_0xb4de('0x1f'),_0x2c1031['remoteUri'])})[_0xb4de('0x18')](function(_0x21456a){logger[_0xb4de('0x9')](_0xb4de('0x20'));return _0x21456a;});}});}else{logger[_0xb4de('0x9')](_0xb4de('0x21'));return request({'uri':util[_0xb4de('0x1a')](_0xb4de('0x1f'),_0x2c1031['remoteUri'])})[_0xb4de('0x18')](function(_0x208213){logger['info'](_0xb4de('0x20'));return _0x208213;});}}function getEndUser(_0x360776,_0x2b815b,_0x37c7a5){logger[_0xb4de('0x9')](_0xb4de('0x22'),_0x37c7a5);return request({'uri':util[_0xb4de('0x1a')](_0xb4de('0x23'),_0x360776[_0xb4de('0x16')]),'qs':{'phone':_0x37c7a5}})[_0xb4de('0x18')](function(_0x1abf4b){if(_0x1abf4b[_0xb4de('0x24')]){logger[_0xb4de('0x9')](_0xb4de('0x25'));return _[_0xb4de('0x1c')](_0x1abf4b,{'phone':_0x37c7a5});}else{logger[_0xb4de('0x9')](_0xb4de('0x26'));return request({'uri':util[_0xb4de('0x1a')]('%s/api/v2/contacts',_0x360776[_0xb4de('0x16')]),'method':_0xb4de('0x17'),'body':{'name':_0x2b815b,'phone':_0x37c7a5}})[_0xb4de('0x18')](function(_0x55ce6c){logger[_0xb4de('0x9')](_0xb4de('0x27'));return _0x55ce6c;});}});}function getAuth(_0x469033){return util[_0xb4de('0x1a')](_0xb4de('0x28'),new Buffer(_0x469033[_0xb4de('0x29')]+':X')[_0xb4de('0x2a')](_0xb4de('0x2b')));}function request(_0x25b227){logger[_0xb4de('0x2c')](_0xb4de('0x2d'),JSON[_0xb4de('0x2e')](_0x25b227));return rp(_['defaults'](_0x25b227,{'method':_0xb4de('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x2d782e,_0x3d846d){var _0x59e4f0=[];if(_0x2d782e&&_0x2d782e[_0xb4de('0x24')]>0x0){_0x59e4f0=_[_0xb4de('0x30')](_0x2d782e,_0x3d846d);}return _0x59e4f0;}function getCustomFields(_0x49f745,_0x219240){var _0x595f0e=[];var _0x36f37f={'custom_fields':[]};if(_0x49f745[_0xb4de('0x24')]>0x0){_[_0xb4de('0x31')](_0x49f745,function(_0x588221){if(_['includes'](['string','picklist'],_0x588221['type'])&&_0x588221[_0xb4de('0x32')]&&!_0x588221[_0xb4de('0x33')]){_0x36f37f[_0x588221[_0xb4de('0x32')][_0xb4de('0x34')]()]=_0x588221['content'][_0xb4de('0x2a')]();}else if(_['includes']([_0xb4de('0x35'),_0xb4de('0x36')],_0x588221[_0xb4de('0x37')])&&_0x588221[_0xb4de('0x38')]&&_0x588221[_0xb4de('0x33')]){_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x588221['content']['toString']()});}else if(_0x588221[_0xb4de('0x37')]==='variable'&&_0x588221[_0xb4de('0x3a')]&&_0x588221[_0xb4de('0x38')]&&_0x588221[_0xb4de('0x33')]){_0x219240[_0x588221[_0xb4de('0x3a')]]&&_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x219240[_0x588221[_0xb4de('0x3a')]][_0xb4de('0x2a')]()});}else if(_0x588221['type']==='customVariable'&&_0x588221['Variable']&&_0x588221[_0xb4de('0x3b')][_0xb4de('0x3c')]&&_0x588221[_0xb4de('0x38')]&&_0x588221['customField']){_0x219240[_0x588221[_0xb4de('0x3b')][_0xb4de('0x3c')]['toLowerCase']()]&&_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x219240[_0x588221['Variable'][_0xb4de('0x3c')][_0xb4de('0x34')]()][_0xb4de('0x2a')]()});}});}return _0x36f37f;}exports[_0xb4de('0x3d')]=function(_0x1ff243,_0x5d39c4,_0x42a920,_0x2aa2fb,_0x5c3298,_0x3330cc){var _0x1d8b3d,_0x709926;_0x3330cc['remoteUri']=intUtil['stripTrailingSlash'](_0x3330cc['remoteUri']);_0x3330cc['serverUrl']=intUtil[_0xb4de('0x3e')](_0x3330cc[_0xb4de('0x3f')]);if(_0x5c3298&&_0x5c3298[_0xb4de('0x40')]){logger[_0xb4de('0x9')](_0xb4de('0x41'),_0xb4de('0x42'));_0x5d39c4[_0xb4de('0x43')]=util[_0xb4de('0x1a')](_0xb4de('0x44'),_0x3330cc[_0xb4de('0x3f')],_0x5d39c4['uniqueid'],md5(_0x5d39c4['uniqueid']));}else{_0x5d39c4[_0xb4de('0x43')]='';}headers[_0xb4de('0x45')]=getAuth(_0x3330cc);return getUser(_0x3330cc,_0x2aa2fb[_0xb4de('0x1d')])[_0xb4de('0x18')](function(_0x379f35){_0x1d8b3d=_0x379f35;logger[_0xb4de('0x9')](_0xb4de('0x46'),_0x1d8b3d['id']);return getEndUser(_0x3330cc,_0x5d39c4[_0xb4de('0xc')],_0x5d39c4[_0xb4de('0xd')]);})['then'](function(_0x3574db){_0x709926=_0x3574db;logger[_0xb4de('0x9')](_0xb4de('0x47'),_0x709926['id']);return getTicket(_0x3330cc,_0x1d8b3d,_0x709926,_0x42a920,_0x5d39c4);})[_0xb4de('0x18')](function(_0x3beb70){if(_0x3beb70&&_0x3beb70['id']){logger[_0xb4de('0x9')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x3beb70['id']);logger['info'](_0xb4de('0x41'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xb4de('0x48'),_0x2aa2fb[_0xb4de('0x3c')]),'trigger:browser:url',{'uri':util[_0xb4de('0x1a')](_0xb4de('0x49'),_0x3330cc['remoteUri'],_0x3beb70['id'])});}})[_0xb4de('0x4a')](function(_0x3b1961){logger['error'](_0xb4de('0x41'),JSON[_0xb4de('0x2e')](_0x3b1961));});};exports['outbound']=function(_0x1cddb0,_0x6cfd2,_0x5c1fd2,_0x4fa8bc,_0x24dc8f,_0x126dc6,_0x81fc9d){var _0x1805aa,_0x2b39b1;_0x126dc6['remoteUri']=intUtil['stripTrailingSlash'](_0x126dc6['remoteUri']);_0x126dc6['serverUrl']=intUtil[_0xb4de('0x3e')](_0x126dc6[_0xb4de('0x3f')]);if(_0x81fc9d&&_0x81fc9d['recordingFormat']&&_0x81fc9d[_0xb4de('0x4b')]!==_0xb4de('0x4c')){logger[_0xb4de('0x9')]('[OUTBOUND]',_0xb4de('0x42'));_0x6cfd2[_0xb4de('0x43')]=util[_0xb4de('0x1a')](_0xb4de('0x44'),_0x126dc6[_0xb4de('0x3f')],_0x6cfd2[_0xb4de('0x4d')],md5(_0x6cfd2[_0xb4de('0x4d')]));}headers[_0xb4de('0x45')]=getAuth(_0x126dc6);return getUser(_0x126dc6,_0x4fa8bc['email'])[_0xb4de('0x18')](function(_0x11af14){_0x1805aa=_0x11af14;logger['info'](_0xb4de('0x46'),_0x1805aa['id']);return getEndUser(_0x126dc6,_0x6cfd2[_0xb4de('0x4e')],_0x6cfd2[_0xb4de('0x4f')]);})['then'](function(_0x39cbc1){_0x2b39b1=_0x39cbc1;logger[_0xb4de('0x9')]('The\x20Enduser\x20ID\x20is:',_0x2b39b1['id']);return getTicket(_0x126dc6,_0x1805aa,_0x2b39b1,_0x5c1fd2,_0x6cfd2);})['then'](function(_0x523842){if(_0x523842&&_0x523842['id']){logger[_0xb4de('0x9')]('Ticket\x20created!');logger[_0xb4de('0x9')](_0xb4de('0x50'),_0x523842['id']);logger[_0xb4de('0x9')](_0xb4de('0x51'),_0xb4de('0x52'));emit(util[_0xb4de('0x1a')](_0xb4de('0x48'),_0x4fa8bc[_0xb4de('0x3c')]),_0xb4de('0x53'),{'uri':util['format'](_0xb4de('0x49'),_0x126dc6[_0xb4de('0x16')],_0x523842['id'])});}})['catch'](function(_0x38e561){logger['error']('[OUTBOUND]',JSON[_0xb4de('0x2e')](_0x38e561));});};exports[_0xb4de('0x54')]=function(_0x4a3aa0,_0x18c115,_0x29d9bb,_0x5dbaa7,_0x429df7,_0x4eb127){var _0x39a48c,_0x5ee78c;_0x4eb127['remoteUri']=intUtil[_0xb4de('0x3e')](_0x4eb127['remoteUri']);_0x4eb127[_0xb4de('0x3f')]=intUtil[_0xb4de('0x3e')](_0x4eb127[_0xb4de('0x3f')]);if(_0x429df7&&_0x429df7[_0xb4de('0x40')]){logger['info']('['+_0x18c115[_0xb4de('0x55')][_0xb4de('0x56')]()+']',_0xb4de('0x42'));_0x18c115[_0xb4de('0x43')]=util[_0xb4de('0x1a')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4eb127[_0xb4de('0x3f')],_0x18c115[_0xb4de('0x4d')],md5(_0x18c115['uniqueid']));}else{_0x18c115[_0xb4de('0x43')]='';}headers['Authorization']=getAuth(_0x4eb127);return getUser(_0x4eb127,'')[_0xb4de('0x18')](function(_0xa02c55){_0x39a48c=_0xa02c55;logger[_0xb4de('0x9')](_0xb4de('0x46'),_0x39a48c['id']);return getEndUser(_0x4eb127,_0x18c115['calleridname'],_0x18c115[_0xb4de('0xd')]);})[_0xb4de('0x18')](function(_0x26c967){_0x5ee78c=_0x26c967;logger[_0xb4de('0x9')](_0xb4de('0x47'),_0x5ee78c['id']);return getTicket(_0x4eb127,_0x39a48c,_0x5ee78c,_0x29d9bb,_0x18c115);})[_0xb4de('0x18')](function(_0x35ea72){if(_0x35ea72){logger[_0xb4de('0x9')]('Ticket\x20created!');logger[_0xb4de('0x9')](_0xb4de('0x50'),_0x35ea72['id']);}})[_0xb4de('0x4a')](function(_0x142b6f){logger[_0xb4de('0x57')]('['+_0x18c115['lastevent'][_0xb4de('0x56')]()+']',JSON['stringify'](_0x142b6f));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff