// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x78bf=['map','forEach','includes','string','picklist','type','customField','nameField','toLowerCase','content','idField','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','error','outbound','recordingFormat','[OUTBOUND]','Authorization','destcalleridname','trigger:browser:url','catch','unmanaged','lastevent','The\x20User\x20ID\x20is:','toUpperCase','lodash','request-promise','md5','util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','Ticket\x20created!','validateEmail','%s/api/v2/agents','then','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','apiKey','toString','base64','debug','[HTTP]','stringify','GET'];(function(_0x38d2ee,_0x3711d6){var _0x3626f0=function(_0x3de234){while(--_0x3de234){_0x38d2ee['push'](_0x38d2ee['shift']());}};_0x3626f0(++_0x3711d6);}(_0x78bf,0x147));var _0xf78b=function(_0x1c0f3d,_0x55a9e2){_0x1c0f3d=_0x1c0f3d-0x0;var _0x4d71a8=_0x78bf[_0x1c0f3d];return _0x4d71a8;};'use strict';var _=require(_0xf78b('0x0'));var rp=require(_0xf78b('0x1'));var md5=require(_0xf78b('0x2'));var util=require(_0xf78b('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xf78b('0x4'));var logger=require(_0xf78b('0x5'))('freshdesk');config[_0xf78b('0x6')]=_[_0xf78b('0x7')](config[_0xf78b('0x6')],{'host':_0xf78b('0x8'),'port':0x18eb});var io=require(_0xf78b('0x9'))(new Redis(config[_0xf78b('0x6')]));var headers={'Content-Type':_0xf78b('0xa'),'Accept':_0xf78b('0xa')};function emit(_0x30dfdc,_0x218a81,_0x4a4163){io['to'](_0x30dfdc)[_0xf78b('0xb')](_0x218a81,_0x4a4163);}function getTicket(_0x5d2cbd,_0x3a09a4,_0x11ad7f,_0x4290fb,_0x1b4026){logger[_0xf78b('0xc')](_0xf78b('0xd'));var _0x2928eb=_[_0xf78b('0xe')]({'responder_id':_0x3a09a4['id'],'requester_id':_0x11ad7f['id'],'name':util[_0xf78b('0xf')](_0xf78b('0x10'),_0x1b4026[_0xf78b('0x11')]),'phone':_0x1b4026[_0xf78b('0x12')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xf78b('0x13')](_0x4290fb[_0xf78b('0x14')],_0x1b4026,'\x20'),'description':intUtil[_0xf78b('0x13')](_0x4290fb[_0xf78b('0x15')],_0x1b4026,_0xf78b('0x16')),'tags':getTags(_0x4290fb[_0xf78b('0x17')],_0xf78b('0x18'))},getCustomFields(_0x4290fb['Fields'],_0x1b4026));_0x2928eb['custom_fields']=_['mapValues'](_[_0xf78b('0x19')](_0x2928eb[_0xf78b('0x1a')],'id'),_0xf78b('0x1b'));return request({'uri':util[_0xf78b('0xf')](_0xf78b('0x1c'),_0x5d2cbd[_0xf78b('0x1d')]),'method':_0xf78b('0x1e'),'body':_0x2928eb})['then'](function(_0x1d1020){logger[_0xf78b('0xc')](_0xf78b('0x1f'));return _0x1d1020;});}function getUser(_0x494e2e,_0x6cd219){if(intUtil[_0xf78b('0x20')](_0x6cd219)){return request({'uri':util[_0xf78b('0xf')](_0xf78b('0x21'),_0x494e2e[_0xf78b('0x1d')]),'qs':{'email':_0x6cd219}})[_0xf78b('0x22')](function(_0x38ad6d){if(_0x38ad6d['length']){logger[_0xf78b('0xc')](_0xf78b('0x23'));return _[_0xf78b('0x24')](_0x38ad6d,function(_0x1f693c){return _0x1f693c[_0xf78b('0x25')][_0xf78b('0x26')]===_0x6cd219;});}else{logger['info'](_0xf78b('0x27'));return request({'uri':util[_0xf78b('0xf')](_0xf78b('0x28'),_0x494e2e[_0xf78b('0x1d')])})[_0xf78b('0x22')](function(_0x29da42){logger[_0xf78b('0xc')]('Admin\x20account\x20selected.');return _0x29da42;});}});}else{logger[_0xf78b('0xc')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xf78b('0xf')](_0xf78b('0x28'),_0x494e2e[_0xf78b('0x1d')])})[_0xf78b('0x22')](function(_0x42e927){logger[_0xf78b('0xc')]('Admin\x20account\x20selected.');return _0x42e927;});}}function getEndUser(_0x91c6ed,_0x3c161b,_0x4a375e){logger['info'](_0xf78b('0x29'),_0x4a375e);return request({'uri':util[_0xf78b('0xf')](_0xf78b('0x2a'),_0x91c6ed[_0xf78b('0x1d')]),'qs':{'phone':_0x4a375e}})[_0xf78b('0x22')](function(_0x59ae0f){if(_0x59ae0f[_0xf78b('0x2b')]){logger[_0xf78b('0xc')]('Enduser\x20found!');return _[_0xf78b('0x24')](_0x59ae0f,{'phone':_0x4a375e});}else{logger[_0xf78b('0xc')](_0xf78b('0x2c'));return request({'uri':util['format'](_0xf78b('0x2a'),_0x91c6ed[_0xf78b('0x1d')]),'method':'POST','body':{'name':_0x3c161b,'phone':_0x4a375e}})[_0xf78b('0x22')](function(_0x18a21e){logger[_0xf78b('0xc')](_0xf78b('0x2d'));return _0x18a21e;});}});}function getAuth(_0x33bd19){return util[_0xf78b('0xf')]('Basic\x20%s',new Buffer(_0x33bd19[_0xf78b('0x2e')]+':X')[_0xf78b('0x2f')](_0xf78b('0x30')));}function request(_0x33616c){logger[_0xf78b('0x31')](_0xf78b('0x32'),JSON[_0xf78b('0x33')](_0x33616c));return rp(_['defaults'](_0x33616c,{'method':_0xf78b('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x576b9c,_0x4f6e57){var _0x320928=[];if(_0x576b9c&&_0x576b9c[_0xf78b('0x2b')]>0x0){_0x320928=_[_0xf78b('0x35')](_0x576b9c,_0x4f6e57);}return _0x320928;}function getCustomFields(_0x262596,_0x10d9ef){var _0x399b60=[];var _0x427a65={'custom_fields':[]};if(_0x262596[_0xf78b('0x2b')]>0x0){_[_0xf78b('0x36')](_0x262596,function(_0x3c3239){if(_[_0xf78b('0x37')]([_0xf78b('0x38'),_0xf78b('0x39')],_0x3c3239[_0xf78b('0x3a')])&&_0x3c3239['nameField']&&!_0x3c3239[_0xf78b('0x3b')]){_0x427a65[_0x3c3239[_0xf78b('0x3c')][_0xf78b('0x3d')]()]=_0x3c3239[_0xf78b('0x3e')][_0xf78b('0x2f')]();}else if(_[_0xf78b('0x37')](['string','picklist'],_0x3c3239[_0xf78b('0x3a')])&&_0x3c3239[_0xf78b('0x3f')]&&_0x3c3239[_0xf78b('0x3b')]){_0x427a65['custom_fields'][_0xf78b('0x40')]({'id':_0x3c3239[_0xf78b('0x3f')],'value':_0x3c3239[_0xf78b('0x3e')][_0xf78b('0x2f')]()});}else if(_0x3c3239[_0xf78b('0x3a')]===_0xf78b('0x41')&&_0x3c3239[_0xf78b('0x42')]&&_0x3c3239[_0xf78b('0x3f')]&&_0x3c3239[_0xf78b('0x3b')]){_0x10d9ef[_0x3c3239['variableName']]&&_0x427a65['custom_fields']['push']({'id':_0x3c3239[_0xf78b('0x3f')],'value':_0x10d9ef[_0x3c3239['variableName']][_0xf78b('0x2f')]()});}else if(_0x3c3239[_0xf78b('0x3a')]===_0xf78b('0x43')&&_0x3c3239[_0xf78b('0x44')]&&_0x3c3239[_0xf78b('0x44')][_0xf78b('0x18')]&&_0x3c3239[_0xf78b('0x3f')]&&_0x3c3239['customField']){_0x10d9ef[_0x3c3239[_0xf78b('0x44')]['name']['toLowerCase']()]&&_0x427a65[_0xf78b('0x1a')][_0xf78b('0x40')]({'id':_0x3c3239[_0xf78b('0x3f')],'value':_0x10d9ef[_0x3c3239[_0xf78b('0x44')][_0xf78b('0x18')][_0xf78b('0x3d')]()][_0xf78b('0x2f')]()});}});}return _0x427a65;}exports[_0xf78b('0x45')]=function(_0x54ff9d,_0x41c7d1,_0x1efa56,_0x33629,_0x576b59,_0x2e19dc){var _0x215de4,_0x433050;_0x2e19dc['remoteUri']=intUtil[_0xf78b('0x46')](_0x2e19dc[_0xf78b('0x1d')]);_0x2e19dc[_0xf78b('0x47')]=intUtil[_0xf78b('0x46')](_0x2e19dc[_0xf78b('0x47')]);if(_0x576b59&&_0x576b59[_0xf78b('0x48')]){logger[_0xf78b('0xc')](_0xf78b('0x49'),_0xf78b('0x4a'));_0x41c7d1[_0xf78b('0x4b')]=util['format'](_0xf78b('0x4c'),_0x2e19dc[_0xf78b('0x47')],_0x41c7d1[_0xf78b('0x4d')],md5(_0x41c7d1[_0xf78b('0x4d')]));}else{_0x41c7d1['recordingURL']='';}headers['Authorization']=getAuth(_0x2e19dc);return getUser(_0x2e19dc,_0x33629['email'])['then'](function(_0x18e297){_0x215de4=_0x18e297;logger[_0xf78b('0xc')]('The\x20User\x20ID\x20is:',_0x215de4['id']);return getEndUser(_0x2e19dc,_0x41c7d1[_0xf78b('0x11')],_0x41c7d1[_0xf78b('0x12')]);})[_0xf78b('0x22')](function(_0x336c19){_0x433050=_0x336c19;logger[_0xf78b('0xc')](_0xf78b('0x4e'),_0x433050['id']);return getTicket(_0x2e19dc,_0x215de4,_0x433050,_0x1efa56,_0x41c7d1);})[_0xf78b('0x22')](function(_0x4b9caf){if(_0x4b9caf&&_0x4b9caf['id']){logger[_0xf78b('0xc')]('Ticket\x20created!');logger[_0xf78b('0xc')](_0xf78b('0x4f'),_0x4b9caf['id']);logger[_0xf78b('0xc')]('[QUEUE]',_0xf78b('0x50'));emit(util[_0xf78b('0xf')](_0xf78b('0x51'),_0x33629['name']),'trigger:browser:url',{'uri':util[_0xf78b('0xf')](_0xf78b('0x52'),_0x2e19dc[_0xf78b('0x1d')],_0x4b9caf['id'])});}})['catch'](function(_0x4cde45){logger[_0xf78b('0x53')](_0xf78b('0x49'),JSON[_0xf78b('0x33')](_0x4cde45));});};exports[_0xf78b('0x54')]=function(_0x4945a6,_0x1a2cd6,_0x2791f8,_0x38c2fb,_0x3dc66d,_0x1f5cb4,_0x25ebc2){var _0x1c2d12,_0x11c3bc;_0x1f5cb4[_0xf78b('0x1d')]=intUtil[_0xf78b('0x46')](_0x1f5cb4[_0xf78b('0x1d')]);_0x1f5cb4['serverUrl']=intUtil[_0xf78b('0x46')](_0x1f5cb4['serverUrl']);if(_0x25ebc2&&_0x25ebc2['recordingFormat']&&_0x25ebc2[_0xf78b('0x55')]!=='none'){logger[_0xf78b('0xc')](_0xf78b('0x56'),'Recording\x20is\x20enabled!');_0x1a2cd6[_0xf78b('0x4b')]=util[_0xf78b('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1f5cb4['serverUrl'],_0x1a2cd6['uniqueid'],md5(_0x1a2cd6['uniqueid']));}headers[_0xf78b('0x57')]=getAuth(_0x1f5cb4);return getUser(_0x1f5cb4,_0x38c2fb[_0xf78b('0x26')])[_0xf78b('0x22')](function(_0x3d118f){_0x1c2d12=_0x3d118f;logger[_0xf78b('0xc')]('The\x20User\x20ID\x20is:',_0x1c2d12['id']);return getEndUser(_0x1f5cb4,_0x1a2cd6[_0xf78b('0x58')],_0x1a2cd6['destcalleridnum']);})[_0xf78b('0x22')](function(_0x14ad42){_0x11c3bc=_0x14ad42;logger[_0xf78b('0xc')](_0xf78b('0x4e'),_0x11c3bc['id']);return getTicket(_0x1f5cb4,_0x1c2d12,_0x11c3bc,_0x2791f8,_0x1a2cd6);})[_0xf78b('0x22')](function(_0x16d4d2){if(_0x16d4d2&&_0x16d4d2['id']){logger[_0xf78b('0xc')](_0xf78b('0x1f'));logger[_0xf78b('0xc')](_0xf78b('0x4f'),_0x16d4d2['id']);logger[_0xf78b('0xc')]('[OUTBOUND]',_0xf78b('0x50'));emit(util[_0xf78b('0xf')]('user:%s',_0x38c2fb[_0xf78b('0x18')]),_0xf78b('0x59'),{'uri':util[_0xf78b('0xf')](_0xf78b('0x52'),_0x1f5cb4[_0xf78b('0x1d')],_0x16d4d2['id'])});}})[_0xf78b('0x5a')](function(_0x355088){logger[_0xf78b('0x53')](_0xf78b('0x56'),JSON['stringify'](_0x355088));});};exports[_0xf78b('0x5b')]=function(_0x9809a3,_0x8ea089,_0x126590,_0x5cffcc,_0xb78679,_0x439931){var _0x191dab,_0x4f5c11;_0x439931['remoteUri']=intUtil[_0xf78b('0x46')](_0x439931[_0xf78b('0x1d')]);_0x439931[_0xf78b('0x47')]=intUtil['stripTrailingSlash'](_0x439931[_0xf78b('0x47')]);if(_0xb78679&&_0xb78679[_0xf78b('0x48')]){logger['info']('['+_0x8ea089[_0xf78b('0x5c')]['toUpperCase']()+']',_0xf78b('0x4a'));_0x8ea089[_0xf78b('0x4b')]=util[_0xf78b('0xf')](_0xf78b('0x4c'),_0x439931[_0xf78b('0x47')],_0x8ea089[_0xf78b('0x4d')],md5(_0x8ea089[_0xf78b('0x4d')]));}else{_0x8ea089[_0xf78b('0x4b')]='';}headers[_0xf78b('0x57')]=getAuth(_0x439931);return getUser(_0x439931,'')[_0xf78b('0x22')](function(_0x118f78){_0x191dab=_0x118f78;logger[_0xf78b('0xc')](_0xf78b('0x5d'),_0x191dab['id']);return getEndUser(_0x439931,_0x8ea089[_0xf78b('0x11')],_0x8ea089[_0xf78b('0x12')]);})[_0xf78b('0x22')](function(_0x35de68){_0x4f5c11=_0x35de68;logger[_0xf78b('0xc')](_0xf78b('0x4e'),_0x4f5c11['id']);return getTicket(_0x439931,_0x191dab,_0x4f5c11,_0x126590,_0x8ea089);})[_0xf78b('0x22')](function(_0x1d8a02){if(_0x1d8a02){logger[_0xf78b('0xc')](_0xf78b('0x1f'));logger[_0xf78b('0xc')](_0xf78b('0x4f'),_0x1d8a02['id']);}})[_0xf78b('0x5a')](function(_0x3c310e){logger[_0xf78b('0x53')]('['+_0x8ea089[_0xf78b('0x5c')][_0xf78b('0x5e')]()+']',JSON[_0xf78b('0x33')](_0x3c310e));});};
\ No newline at end of file
+var _0x4deb=['apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','nameField','customField','toLowerCase','string','picklist','type','idField','push','variableName','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','catch','recordingFormat','none','uniqueid','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','unmanaged','lastevent','toUpperCase','error','request-promise','util','ioredis','../../../../config/logger','freshdesk','redis','localhost','application/json','emit','info','merge','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','Tags','Fields','custom_fields','mapValues','value','remoteUri','POST','then','validateEmail','format','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s'];(function(_0x10a9e5,_0x412c1a){var _0x49f8d6=function(_0x1f75f1){while(--_0x1f75f1){_0x10a9e5['push'](_0x10a9e5['shift']());}};_0x49f8d6(++_0x412c1a);}(_0x4deb,0x1e7));var _0xb4de=function(_0x53b55f,_0x7980d0){_0x53b55f=_0x53b55f-0x0;var _0x71d9fa=_0x4deb[_0x53b55f];return _0x71d9fa;};'use strict';var _=require('lodash');var rp=require(_0xb4de('0x0'));var md5=require('md5');var util=require(_0xb4de('0x1'));var Redis=require(_0xb4de('0x2'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb4de('0x3'))(_0xb4de('0x4'));config[_0xb4de('0x5')]=_['defaults'](config[_0xb4de('0x5')],{'host':_0xb4de('0x6'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xb4de('0x7'),'Accept':_0xb4de('0x7')};function emit(_0x2c9d4d,_0x249e90,_0xec4cbd){io['to'](_0x2c9d4d)[_0xb4de('0x8')](_0x249e90,_0xec4cbd);}function getTicket(_0x25843c,_0x40bd74,_0x1a7977,_0x583df7,_0x6f19a1){logger[_0xb4de('0x9')]('Creating\x20new\x20ticket...');var _0x172989=_[_0xb4de('0xa')]({'responder_id':_0x40bd74['id'],'requester_id':_0x1a7977['id'],'name':util['format'](_0xb4de('0xb'),_0x6f19a1[_0xb4de('0xc')]),'phone':_0x6f19a1[_0xb4de('0xd')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x583df7[_0xb4de('0xe')],_0x6f19a1,'\x20'),'description':intUtil[_0xb4de('0xf')](_0x583df7[_0xb4de('0x10')],_0x6f19a1,'<br>'),'tags':getTags(_0x583df7[_0xb4de('0x11')],'name')},getCustomFields(_0x583df7[_0xb4de('0x12')],_0x6f19a1));_0x172989[_0xb4de('0x13')]=_[_0xb4de('0x14')](_['keyBy'](_0x172989[_0xb4de('0x13')],'id'),_0xb4de('0x15'));return request({'uri':util['format']('%s/api/v2/tickets',_0x25843c[_0xb4de('0x16')]),'method':_0xb4de('0x17'),'body':_0x172989})[_0xb4de('0x18')](function(_0x2aa204){logger[_0xb4de('0x9')]('Ticket\x20created!');return _0x2aa204;});}function getUser(_0x2c1031,_0x186bcc){if(intUtil[_0xb4de('0x19')](_0x186bcc)){return request({'uri':util[_0xb4de('0x1a')]('%s/api/v2/agents',_0x2c1031['remoteUri']),'qs':{'email':_0x186bcc}})['then'](function(_0x312d51){if(_0x312d51['length']){logger[_0xb4de('0x9')](_0xb4de('0x1b'));return _[_0xb4de('0x1c')](_0x312d51,function(_0x34e7af){return _0x34e7af['contact'][_0xb4de('0x1d')]===_0x186bcc;});}else{logger[_0xb4de('0x9')](_0xb4de('0x1e'));return request({'uri':util['format'](_0xb4de('0x1f'),_0x2c1031['remoteUri'])})[_0xb4de('0x18')](function(_0x21456a){logger[_0xb4de('0x9')](_0xb4de('0x20'));return _0x21456a;});}});}else{logger[_0xb4de('0x9')](_0xb4de('0x21'));return request({'uri':util[_0xb4de('0x1a')](_0xb4de('0x1f'),_0x2c1031['remoteUri'])})[_0xb4de('0x18')](function(_0x208213){logger['info'](_0xb4de('0x20'));return _0x208213;});}}function getEndUser(_0x360776,_0x2b815b,_0x37c7a5){logger[_0xb4de('0x9')](_0xb4de('0x22'),_0x37c7a5);return request({'uri':util[_0xb4de('0x1a')](_0xb4de('0x23'),_0x360776[_0xb4de('0x16')]),'qs':{'phone':_0x37c7a5}})[_0xb4de('0x18')](function(_0x1abf4b){if(_0x1abf4b[_0xb4de('0x24')]){logger[_0xb4de('0x9')](_0xb4de('0x25'));return _[_0xb4de('0x1c')](_0x1abf4b,{'phone':_0x37c7a5});}else{logger[_0xb4de('0x9')](_0xb4de('0x26'));return request({'uri':util[_0xb4de('0x1a')]('%s/api/v2/contacts',_0x360776[_0xb4de('0x16')]),'method':_0xb4de('0x17'),'body':{'name':_0x2b815b,'phone':_0x37c7a5}})[_0xb4de('0x18')](function(_0x55ce6c){logger[_0xb4de('0x9')](_0xb4de('0x27'));return _0x55ce6c;});}});}function getAuth(_0x469033){return util[_0xb4de('0x1a')](_0xb4de('0x28'),new Buffer(_0x469033[_0xb4de('0x29')]+':X')[_0xb4de('0x2a')](_0xb4de('0x2b')));}function request(_0x25b227){logger[_0xb4de('0x2c')](_0xb4de('0x2d'),JSON[_0xb4de('0x2e')](_0x25b227));return rp(_['defaults'](_0x25b227,{'method':_0xb4de('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x2d782e,_0x3d846d){var _0x59e4f0=[];if(_0x2d782e&&_0x2d782e[_0xb4de('0x24')]>0x0){_0x59e4f0=_[_0xb4de('0x30')](_0x2d782e,_0x3d846d);}return _0x59e4f0;}function getCustomFields(_0x49f745,_0x219240){var _0x595f0e=[];var _0x36f37f={'custom_fields':[]};if(_0x49f745[_0xb4de('0x24')]>0x0){_[_0xb4de('0x31')](_0x49f745,function(_0x588221){if(_['includes'](['string','picklist'],_0x588221['type'])&&_0x588221[_0xb4de('0x32')]&&!_0x588221[_0xb4de('0x33')]){_0x36f37f[_0x588221[_0xb4de('0x32')][_0xb4de('0x34')]()]=_0x588221['content'][_0xb4de('0x2a')]();}else if(_['includes']([_0xb4de('0x35'),_0xb4de('0x36')],_0x588221[_0xb4de('0x37')])&&_0x588221[_0xb4de('0x38')]&&_0x588221[_0xb4de('0x33')]){_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x588221['content']['toString']()});}else if(_0x588221[_0xb4de('0x37')]==='variable'&&_0x588221[_0xb4de('0x3a')]&&_0x588221[_0xb4de('0x38')]&&_0x588221[_0xb4de('0x33')]){_0x219240[_0x588221[_0xb4de('0x3a')]]&&_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x219240[_0x588221[_0xb4de('0x3a')]][_0xb4de('0x2a')]()});}else if(_0x588221['type']==='customVariable'&&_0x588221['Variable']&&_0x588221[_0xb4de('0x3b')][_0xb4de('0x3c')]&&_0x588221[_0xb4de('0x38')]&&_0x588221['customField']){_0x219240[_0x588221[_0xb4de('0x3b')][_0xb4de('0x3c')]['toLowerCase']()]&&_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x219240[_0x588221['Variable'][_0xb4de('0x3c')][_0xb4de('0x34')]()][_0xb4de('0x2a')]()});}});}return _0x36f37f;}exports[_0xb4de('0x3d')]=function(_0x1ff243,_0x5d39c4,_0x42a920,_0x2aa2fb,_0x5c3298,_0x3330cc){var _0x1d8b3d,_0x709926;_0x3330cc['remoteUri']=intUtil['stripTrailingSlash'](_0x3330cc['remoteUri']);_0x3330cc['serverUrl']=intUtil[_0xb4de('0x3e')](_0x3330cc[_0xb4de('0x3f')]);if(_0x5c3298&&_0x5c3298[_0xb4de('0x40')]){logger[_0xb4de('0x9')](_0xb4de('0x41'),_0xb4de('0x42'));_0x5d39c4[_0xb4de('0x43')]=util[_0xb4de('0x1a')](_0xb4de('0x44'),_0x3330cc[_0xb4de('0x3f')],_0x5d39c4['uniqueid'],md5(_0x5d39c4['uniqueid']));}else{_0x5d39c4[_0xb4de('0x43')]='';}headers[_0xb4de('0x45')]=getAuth(_0x3330cc);return getUser(_0x3330cc,_0x2aa2fb[_0xb4de('0x1d')])[_0xb4de('0x18')](function(_0x379f35){_0x1d8b3d=_0x379f35;logger[_0xb4de('0x9')](_0xb4de('0x46'),_0x1d8b3d['id']);return getEndUser(_0x3330cc,_0x5d39c4[_0xb4de('0xc')],_0x5d39c4[_0xb4de('0xd')]);})['then'](function(_0x3574db){_0x709926=_0x3574db;logger[_0xb4de('0x9')](_0xb4de('0x47'),_0x709926['id']);return getTicket(_0x3330cc,_0x1d8b3d,_0x709926,_0x42a920,_0x5d39c4);})[_0xb4de('0x18')](function(_0x3beb70){if(_0x3beb70&&_0x3beb70['id']){logger[_0xb4de('0x9')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x3beb70['id']);logger['info'](_0xb4de('0x41'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xb4de('0x48'),_0x2aa2fb[_0xb4de('0x3c')]),'trigger:browser:url',{'uri':util[_0xb4de('0x1a')](_0xb4de('0x49'),_0x3330cc['remoteUri'],_0x3beb70['id'])});}})[_0xb4de('0x4a')](function(_0x3b1961){logger['error'](_0xb4de('0x41'),JSON[_0xb4de('0x2e')](_0x3b1961));});};exports['outbound']=function(_0x1cddb0,_0x6cfd2,_0x5c1fd2,_0x4fa8bc,_0x24dc8f,_0x126dc6,_0x81fc9d){var _0x1805aa,_0x2b39b1;_0x126dc6['remoteUri']=intUtil['stripTrailingSlash'](_0x126dc6['remoteUri']);_0x126dc6['serverUrl']=intUtil[_0xb4de('0x3e')](_0x126dc6[_0xb4de('0x3f')]);if(_0x81fc9d&&_0x81fc9d['recordingFormat']&&_0x81fc9d[_0xb4de('0x4b')]!==_0xb4de('0x4c')){logger[_0xb4de('0x9')]('[OUTBOUND]',_0xb4de('0x42'));_0x6cfd2[_0xb4de('0x43')]=util[_0xb4de('0x1a')](_0xb4de('0x44'),_0x126dc6[_0xb4de('0x3f')],_0x6cfd2[_0xb4de('0x4d')],md5(_0x6cfd2[_0xb4de('0x4d')]));}headers[_0xb4de('0x45')]=getAuth(_0x126dc6);return getUser(_0x126dc6,_0x4fa8bc['email'])[_0xb4de('0x18')](function(_0x11af14){_0x1805aa=_0x11af14;logger['info'](_0xb4de('0x46'),_0x1805aa['id']);return getEndUser(_0x126dc6,_0x6cfd2[_0xb4de('0x4e')],_0x6cfd2[_0xb4de('0x4f')]);})['then'](function(_0x39cbc1){_0x2b39b1=_0x39cbc1;logger[_0xb4de('0x9')]('The\x20Enduser\x20ID\x20is:',_0x2b39b1['id']);return getTicket(_0x126dc6,_0x1805aa,_0x2b39b1,_0x5c1fd2,_0x6cfd2);})['then'](function(_0x523842){if(_0x523842&&_0x523842['id']){logger[_0xb4de('0x9')]('Ticket\x20created!');logger[_0xb4de('0x9')](_0xb4de('0x50'),_0x523842['id']);logger[_0xb4de('0x9')](_0xb4de('0x51'),_0xb4de('0x52'));emit(util[_0xb4de('0x1a')](_0xb4de('0x48'),_0x4fa8bc[_0xb4de('0x3c')]),_0xb4de('0x53'),{'uri':util['format'](_0xb4de('0x49'),_0x126dc6[_0xb4de('0x16')],_0x523842['id'])});}})['catch'](function(_0x38e561){logger['error']('[OUTBOUND]',JSON[_0xb4de('0x2e')](_0x38e561));});};exports[_0xb4de('0x54')]=function(_0x4a3aa0,_0x18c115,_0x29d9bb,_0x5dbaa7,_0x429df7,_0x4eb127){var _0x39a48c,_0x5ee78c;_0x4eb127['remoteUri']=intUtil[_0xb4de('0x3e')](_0x4eb127['remoteUri']);_0x4eb127[_0xb4de('0x3f')]=intUtil[_0xb4de('0x3e')](_0x4eb127[_0xb4de('0x3f')]);if(_0x429df7&&_0x429df7[_0xb4de('0x40')]){logger['info']('['+_0x18c115[_0xb4de('0x55')][_0xb4de('0x56')]()+']',_0xb4de('0x42'));_0x18c115[_0xb4de('0x43')]=util[_0xb4de('0x1a')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4eb127[_0xb4de('0x3f')],_0x18c115[_0xb4de('0x4d')],md5(_0x18c115['uniqueid']));}else{_0x18c115[_0xb4de('0x43')]='';}headers['Authorization']=getAuth(_0x4eb127);return getUser(_0x4eb127,'')[_0xb4de('0x18')](function(_0xa02c55){_0x39a48c=_0xa02c55;logger[_0xb4de('0x9')](_0xb4de('0x46'),_0x39a48c['id']);return getEndUser(_0x4eb127,_0x18c115['calleridname'],_0x18c115[_0xb4de('0xd')]);})[_0xb4de('0x18')](function(_0x26c967){_0x5ee78c=_0x26c967;logger[_0xb4de('0x9')](_0xb4de('0x47'),_0x5ee78c['id']);return getTicket(_0x4eb127,_0x39a48c,_0x5ee78c,_0x29d9bb,_0x18c115);})[_0xb4de('0x18')](function(_0x35ea72){if(_0x35ea72){logger[_0xb4de('0x9')]('Ticket\x20created!');logger[_0xb4de('0x9')](_0xb4de('0x50'),_0x35ea72['id']);}})[_0xb4de('0x4a')](function(_0x142b6f){logger[_0xb4de('0x57')]('['+_0x18c115['lastevent'][_0xb4de('0x56')]()+']',JSON['stringify'](_0x142b6f));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff