Built motion from commit b5996064.|2.6.21
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index ce2cf97..1eb3466 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x641b=['Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','recordingFormat','none','[OUTBOUND]','trigger:browser:url','catch','error','unmanaged','toUpperCase','lodash','md5','util','ioredis','./util','../../../../config/logger','freshdesk','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','getString','Descriptions','Fields','custom_fields','mapValues','keyBy','%s/api/v2/tickets','POST','then','validateEmail','format','remoteUri','Agent\x20found!','find','contact','email','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','base64','debug','[HTTP]','stringify','defaults','map','forEach','string','picklist','type','nameField','customField','toLowerCase','content','toString','includes','idField','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid'];(function(_0x5cb6b3,_0x4d8ada){var _0x2bed40=function(_0x560c87){while(--_0x560c87){_0x5cb6b3['push'](_0x5cb6b3['shift']());}};_0x2bed40(++_0x4d8ada);}(_0x641b,0xca));var _0xb641=function(_0x12110d,_0x5a6f83){_0x12110d=_0x12110d-0x0;var _0xebda5=_0x641b[_0x12110d];return _0xebda5;};'use strict';var _=require(_0xb641('0x0'));var rp=require('request-promise');var md5=require(_0xb641('0x1'));var util=require(_0xb641('0x2'));var Redis=require(_0xb641('0x3'));var intUtil=require(_0xb641('0x4'));var config=require('../../../../config/environment');var logger=require(_0xb641('0x5'))(_0xb641('0x6'));config['redis']=_['defaults'](config[_0xb641('0x7')],{'host':_0xb641('0x8'),'port':0x18eb});var io=require(_0xb641('0x9'))(new Redis(config[_0xb641('0x7')]));var headers={'Content-Type':_0xb641('0xa'),'Accept':_0xb641('0xa')};function emit(_0x1b21f5,_0x185790,_0x5ea0f2){io['to'](_0x1b21f5)[_0xb641('0xb')](_0x185790,_0x5ea0f2);}function getTicket(_0x2dbdba,_0x3f3c32,_0x4e7ee4,_0x3f1597,_0x30d931){logger[_0xb641('0xc')](_0xb641('0xd'));var _0x1302ce=_['merge']({'responder_id':_0x3f3c32['id'],'requester_id':_0x4e7ee4['id'],'name':util['format'](_0xb641('0xe'),_0x30d931[_0xb641('0xf')]),'phone':_0x30d931['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xb641('0x10')](_0x3f1597['Subjects'],_0x30d931,'\x20'),'description':intUtil[_0xb641('0x10')](_0x3f1597[_0xb641('0x11')],_0x30d931,'<br>'),'tags':getTags(_0x3f1597['Tags'],'name')},getCustomFields(_0x3f1597[_0xb641('0x12')],_0x30d931));_0x1302ce[_0xb641('0x13')]=_[_0xb641('0x14')](_[_0xb641('0x15')](_0x1302ce[_0xb641('0x13')],'id'),'value');return request({'uri':util['format'](_0xb641('0x16'),_0x2dbdba['remoteUri']),'method':_0xb641('0x17'),'body':_0x1302ce})[_0xb641('0x18')](function(_0x39886c){logger[_0xb641('0xc')]('Ticket\x20created!');return _0x39886c;});}function getUser(_0x538a8e,_0x329a55){if(intUtil[_0xb641('0x19')](_0x329a55)){return request({'uri':util[_0xb641('0x1a')]('%s/api/v2/agents',_0x538a8e[_0xb641('0x1b')]),'qs':{'email':_0x329a55}})['then'](function(_0x4d520c){if(_0x4d520c['length']){logger[_0xb641('0xc')](_0xb641('0x1c'));return _[_0xb641('0x1d')](_0x4d520c,function(_0x5e1c7d){return _0x5e1c7d[_0xb641('0x1e')][_0xb641('0x1f')]===_0x329a55;});}else{logger[_0xb641('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xb641('0x1a')](_0xb641('0x20'),_0x538a8e[_0xb641('0x1b')])})['then'](function(_0xd99d27){logger['info']('Admin\x20account\x20selected.');return _0xd99d27;});}});}else{logger[_0xb641('0xc')](_0xb641('0x21'));return request({'uri':util[_0xb641('0x1a')](_0xb641('0x20'),_0x538a8e[_0xb641('0x1b')])})['then'](function(_0x540b63){logger[_0xb641('0xc')](_0xb641('0x22'));return _0x540b63;});}}function getEndUser(_0xaf6deb,_0x3e3f46,_0x378169){logger[_0xb641('0xc')](_0xb641('0x23'),_0x378169);return request({'uri':util[_0xb641('0x1a')](_0xb641('0x24'),_0xaf6deb[_0xb641('0x1b')]),'qs':{'phone':_0x378169}})[_0xb641('0x18')](function(_0x360185){if(_0x360185[_0xb641('0x25')]){logger['info'](_0xb641('0x26'));return _[_0xb641('0x1d')](_0x360185,{'phone':_0x378169});}else{logger[_0xb641('0xc')](_0xb641('0x27'));return request({'uri':util[_0xb641('0x1a')](_0xb641('0x24'),_0xaf6deb['remoteUri']),'method':_0xb641('0x17'),'body':{'name':_0x3e3f46,'phone':_0x378169}})[_0xb641('0x18')](function(_0x1e1b21){logger[_0xb641('0xc')](_0xb641('0x28'));return _0x1e1b21;});}});}function getAuth(_0x186176){return util[_0xb641('0x1a')](_0xb641('0x29'),new Buffer(_0x186176[_0xb641('0x2a')]+':X')['toString'](_0xb641('0x2b')));}function request(_0x5bba80){logger[_0xb641('0x2c')](_0xb641('0x2d'),JSON[_0xb641('0x2e')](_0x5bba80));return rp(_[_0xb641('0x2f')](_0x5bba80,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x3a9f7a,_0x517bbe){var _0x2ffde4=[];if(_0x3a9f7a&&_0x3a9f7a[_0xb641('0x25')]>0x0){_0x2ffde4=_[_0xb641('0x30')](_0x3a9f7a,_0x517bbe);}return _0x2ffde4;}function getCustomFields(_0x3512f7,_0x3d5112){var _0x5dbdc1=[];var _0x2f32b4={'custom_fields':[]};if(_0x3512f7[_0xb641('0x25')]>0x0){_[_0xb641('0x31')](_0x3512f7,function(_0x243818){if(_['includes']([_0xb641('0x32'),_0xb641('0x33')],_0x243818[_0xb641('0x34')])&&_0x243818[_0xb641('0x35')]&&!_0x243818[_0xb641('0x36')]){_0x2f32b4[_0x243818[_0xb641('0x35')][_0xb641('0x37')]()]=_0x243818[_0xb641('0x38')][_0xb641('0x39')]();}else if(_[_0xb641('0x3a')]([_0xb641('0x32'),'picklist'],_0x243818[_0xb641('0x34')])&&_0x243818[_0xb641('0x3b')]&&_0x243818[_0xb641('0x36')]){_0x2f32b4['custom_fields'][_0xb641('0x3c')]({'id':_0x243818[_0xb641('0x3b')],'value':_0x243818[_0xb641('0x38')][_0xb641('0x39')]()});}else if(_0x243818[_0xb641('0x34')]===_0xb641('0x3d')&&_0x243818[_0xb641('0x3e')]&&_0x243818['idField']&&_0x243818[_0xb641('0x36')]){_0x3d5112[_0x243818[_0xb641('0x3e')]]&&_0x2f32b4[_0xb641('0x13')]['push']({'id':_0x243818[_0xb641('0x3b')],'value':_0x3d5112[_0x243818['variableName']]['toString']()});}else if(_0x243818[_0xb641('0x34')]===_0xb641('0x3f')&&_0x243818[_0xb641('0x40')]&&_0x243818[_0xb641('0x40')]['name']&&_0x243818[_0xb641('0x3b')]&&_0x243818[_0xb641('0x36')]){_0x3d5112[_0x243818[_0xb641('0x40')][_0xb641('0x41')][_0xb641('0x37')]()]&&_0x2f32b4[_0xb641('0x13')]['push']({'id':_0x243818[_0xb641('0x3b')],'value':_0x3d5112[_0x243818[_0xb641('0x40')]['name'][_0xb641('0x37')]()]['toString']()});}});}return _0x2f32b4;}exports[_0xb641('0x42')]=function(_0x36bbb7,_0x5a41cf,_0x570b98,_0x12f87f,_0x5b1d73,_0x3423c4){var _0x262ffa,_0x299d2a;_0x3423c4[_0xb641('0x1b')]=intUtil[_0xb641('0x43')](_0x3423c4['remoteUri']);_0x3423c4[_0xb641('0x44')]=intUtil[_0xb641('0x43')](_0x3423c4[_0xb641('0x44')]);if(_0x5b1d73&&_0x5b1d73[_0xb641('0x45')]){logger[_0xb641('0xc')]('[QUEUE]',_0xb641('0x46'));_0x5a41cf[_0xb641('0x47')]=util[_0xb641('0x1a')](_0xb641('0x48'),_0x3423c4[_0xb641('0x44')],_0x5a41cf[_0xb641('0x49')],md5(_0x5a41cf[_0xb641('0x49')]));}else{_0x5a41cf[_0xb641('0x47')]='';}headers[_0xb641('0x4a')]=getAuth(_0x3423c4);return getUser(_0x3423c4,_0x12f87f['email'])['then'](function(_0x12682b){_0x262ffa=_0x12682b;logger[_0xb641('0xc')](_0xb641('0x4b'),_0x262ffa['id']);return getEndUser(_0x3423c4,_0x5a41cf['calleridname'],_0x5a41cf[_0xb641('0x4c')]);})[_0xb641('0x18')](function(_0x4aafba){_0x299d2a=_0x4aafba;logger['info'](_0xb641('0x4d'),_0x299d2a['id']);return getTicket(_0x3423c4,_0x262ffa,_0x299d2a,_0x570b98,_0x5a41cf);})['then'](function(_0x23c30e){if(_0x23c30e&&_0x23c30e['id']){logger[_0xb641('0xc')](_0xb641('0x4e'));logger[_0xb641('0xc')](_0xb641('0x4f'),_0x23c30e['id']);logger[_0xb641('0xc')](_0xb641('0x50'),_0xb641('0x51'));emit(util[_0xb641('0x1a')](_0xb641('0x52'),_0x12f87f['name']),'trigger:browser:url',{'uri':util[_0xb641('0x1a')](_0xb641('0x53'),_0x3423c4[_0xb641('0x1b')],_0x23c30e['id'])});}})['catch'](function(_0x3eb4fb){logger['error'](_0xb641('0x50'),JSON[_0xb641('0x2e')](_0x3eb4fb));});};exports['outbound']=function(_0x161b7b,_0x37069b,_0x196243,_0x284d61,_0x4558df,_0x21e094,_0x192a35){var _0x232256,_0x48949b;_0x21e094[_0xb641('0x1b')]=intUtil[_0xb641('0x43')](_0x21e094[_0xb641('0x1b')]);_0x21e094[_0xb641('0x44')]=intUtil[_0xb641('0x43')](_0x21e094[_0xb641('0x44')]);if(_0x192a35&&_0x192a35[_0xb641('0x54')]&&_0x192a35[_0xb641('0x54')]!==_0xb641('0x55')){logger[_0xb641('0xc')](_0xb641('0x56'),_0xb641('0x46'));_0x37069b[_0xb641('0x47')]=util[_0xb641('0x1a')](_0xb641('0x48'),_0x21e094[_0xb641('0x44')],_0x37069b['uniqueid'],md5(_0x37069b[_0xb641('0x49')]));}headers[_0xb641('0x4a')]=getAuth(_0x21e094);return getUser(_0x21e094,_0x284d61['email'])[_0xb641('0x18')](function(_0xb3e49e){_0x232256=_0xb3e49e;logger[_0xb641('0xc')](_0xb641('0x4b'),_0x232256['id']);return getEndUser(_0x21e094,_0x37069b['destcalleridname'],_0x37069b['destcalleridnum']);})[_0xb641('0x18')](function(_0x43d150){_0x48949b=_0x43d150;logger[_0xb641('0xc')](_0xb641('0x4d'),_0x48949b['id']);return getTicket(_0x21e094,_0x232256,_0x48949b,_0x196243,_0x37069b);})[_0xb641('0x18')](function(_0x27ce49){if(_0x27ce49&&_0x27ce49['id']){logger[_0xb641('0xc')](_0xb641('0x4e'));logger[_0xb641('0xc')](_0xb641('0x4f'),_0x27ce49['id']);logger[_0xb641('0xc')](_0xb641('0x56'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb641('0x1a')](_0xb641('0x52'),_0x284d61[_0xb641('0x41')]),_0xb641('0x57'),{'uri':util[_0xb641('0x1a')]('%s/helpdesk/tickets/%d',_0x21e094[_0xb641('0x1b')],_0x27ce49['id'])});}})[_0xb641('0x58')](function(_0x1df0fe){logger[_0xb641('0x59')](_0xb641('0x56'),JSON[_0xb641('0x2e')](_0x1df0fe));});};exports[_0xb641('0x5a')]=function(_0x2c6779,_0x1b7487,_0x512c89,_0x5af3f5,_0x4ca2f0,_0x3fa0f1){var _0x26ff03,_0x432366;_0x3fa0f1['remoteUri']=intUtil[_0xb641('0x43')](_0x3fa0f1[_0xb641('0x1b')]);_0x3fa0f1[_0xb641('0x44')]=intUtil[_0xb641('0x43')](_0x3fa0f1[_0xb641('0x44')]);if(_0x4ca2f0&&_0x4ca2f0[_0xb641('0x45')]){logger['info']('['+_0x1b7487['lastevent'][_0xb641('0x5b')]()+']',_0xb641('0x46'));_0x1b7487[_0xb641('0x47')]=util[_0xb641('0x1a')](_0xb641('0x48'),_0x3fa0f1[_0xb641('0x44')],_0x1b7487[_0xb641('0x49')],md5(_0x1b7487[_0xb641('0x49')]));}else{_0x1b7487[_0xb641('0x47')]='';}headers['Authorization']=getAuth(_0x3fa0f1);return getUser(_0x3fa0f1,'')[_0xb641('0x18')](function(_0x531f45){_0x26ff03=_0x531f45;logger[_0xb641('0xc')](_0xb641('0x4b'),_0x26ff03['id']);return getEndUser(_0x3fa0f1,_0x1b7487[_0xb641('0xf')],_0x1b7487[_0xb641('0x4c')]);})[_0xb641('0x18')](function(_0x3f62e6){_0x432366=_0x3f62e6;logger[_0xb641('0xc')](_0xb641('0x4d'),_0x432366['id']);return getTicket(_0x3fa0f1,_0x26ff03,_0x432366,_0x512c89,_0x1b7487);})[_0xb641('0x18')](function(_0x5bb1a8){if(_0x5bb1a8){logger[_0xb641('0xc')](_0xb641('0x4e'));logger[_0xb641('0xc')]('The\x20Ticket\x20ID\x20is:',_0x5bb1a8['id']);}})[_0xb641('0x58')](function(_0x322b6b){logger[_0xb641('0x59')]('['+_0x1b7487['lastevent']['toUpperCase']()+']',JSON['stringify'](_0x322b6b));});};
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+var _0x4deb=['apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','nameField','customField','toLowerCase','string','picklist','type','idField','push','variableName','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','catch','recordingFormat','none','uniqueid','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','unmanaged','lastevent','toUpperCase','error','request-promise','util','ioredis','../../../../config/logger','freshdesk','redis','localhost','application/json','emit','info','merge','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','Tags','Fields','custom_fields','mapValues','value','remoteUri','POST','then','validateEmail','format','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s'];(function(_0x10a9e5,_0x412c1a){var _0x49f8d6=function(_0x1f75f1){while(--_0x1f75f1){_0x10a9e5['push'](_0x10a9e5['shift']());}};_0x49f8d6(++_0x412c1a);}(_0x4deb,0x1e7));var _0xb4de=function(_0x53b55f,_0x7980d0){_0x53b55f=_0x53b55f-0x0;var _0x71d9fa=_0x4deb[_0x53b55f];return _0x71d9fa;};'use strict';var _=require('lodash');var rp=require(_0xb4de('0x0'));var md5=require('md5');var util=require(_0xb4de('0x1'));var Redis=require(_0xb4de('0x2'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb4de('0x3'))(_0xb4de('0x4'));config[_0xb4de('0x5')]=_['defaults'](config[_0xb4de('0x5')],{'host':_0xb4de('0x6'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xb4de('0x7'),'Accept':_0xb4de('0x7')};function emit(_0x2c9d4d,_0x249e90,_0xec4cbd){io['to'](_0x2c9d4d)[_0xb4de('0x8')](_0x249e90,_0xec4cbd);}function getTicket(_0x25843c,_0x40bd74,_0x1a7977,_0x583df7,_0x6f19a1){logger[_0xb4de('0x9')]('Creating\x20new\x20ticket...');var _0x172989=_[_0xb4de('0xa')]({'responder_id':_0x40bd74['id'],'requester_id':_0x1a7977['id'],'name':util['format'](_0xb4de('0xb'),_0x6f19a1[_0xb4de('0xc')]),'phone':_0x6f19a1[_0xb4de('0xd')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x583df7[_0xb4de('0xe')],_0x6f19a1,'\x20'),'description':intUtil[_0xb4de('0xf')](_0x583df7[_0xb4de('0x10')],_0x6f19a1,'<br>'),'tags':getTags(_0x583df7[_0xb4de('0x11')],'name')},getCustomFields(_0x583df7[_0xb4de('0x12')],_0x6f19a1));_0x172989[_0xb4de('0x13')]=_[_0xb4de('0x14')](_['keyBy'](_0x172989[_0xb4de('0x13')],'id'),_0xb4de('0x15'));return request({'uri':util['format']('%s/api/v2/tickets',_0x25843c[_0xb4de('0x16')]),'method':_0xb4de('0x17'),'body':_0x172989})[_0xb4de('0x18')](function(_0x2aa204){logger[_0xb4de('0x9')]('Ticket\x20created!');return _0x2aa204;});}function getUser(_0x2c1031,_0x186bcc){if(intUtil[_0xb4de('0x19')](_0x186bcc)){return request({'uri':util[_0xb4de('0x1a')]('%s/api/v2/agents',_0x2c1031['remoteUri']),'qs':{'email':_0x186bcc}})['then'](function(_0x312d51){if(_0x312d51['length']){logger[_0xb4de('0x9')](_0xb4de('0x1b'));return _[_0xb4de('0x1c')](_0x312d51,function(_0x34e7af){return _0x34e7af['contact'][_0xb4de('0x1d')]===_0x186bcc;});}else{logger[_0xb4de('0x9')](_0xb4de('0x1e'));return request({'uri':util['format'](_0xb4de('0x1f'),_0x2c1031['remoteUri'])})[_0xb4de('0x18')](function(_0x21456a){logger[_0xb4de('0x9')](_0xb4de('0x20'));return _0x21456a;});}});}else{logger[_0xb4de('0x9')](_0xb4de('0x21'));return request({'uri':util[_0xb4de('0x1a')](_0xb4de('0x1f'),_0x2c1031['remoteUri'])})[_0xb4de('0x18')](function(_0x208213){logger['info'](_0xb4de('0x20'));return _0x208213;});}}function getEndUser(_0x360776,_0x2b815b,_0x37c7a5){logger[_0xb4de('0x9')](_0xb4de('0x22'),_0x37c7a5);return request({'uri':util[_0xb4de('0x1a')](_0xb4de('0x23'),_0x360776[_0xb4de('0x16')]),'qs':{'phone':_0x37c7a5}})[_0xb4de('0x18')](function(_0x1abf4b){if(_0x1abf4b[_0xb4de('0x24')]){logger[_0xb4de('0x9')](_0xb4de('0x25'));return _[_0xb4de('0x1c')](_0x1abf4b,{'phone':_0x37c7a5});}else{logger[_0xb4de('0x9')](_0xb4de('0x26'));return request({'uri':util[_0xb4de('0x1a')]('%s/api/v2/contacts',_0x360776[_0xb4de('0x16')]),'method':_0xb4de('0x17'),'body':{'name':_0x2b815b,'phone':_0x37c7a5}})[_0xb4de('0x18')](function(_0x55ce6c){logger[_0xb4de('0x9')](_0xb4de('0x27'));return _0x55ce6c;});}});}function getAuth(_0x469033){return util[_0xb4de('0x1a')](_0xb4de('0x28'),new Buffer(_0x469033[_0xb4de('0x29')]+':X')[_0xb4de('0x2a')](_0xb4de('0x2b')));}function request(_0x25b227){logger[_0xb4de('0x2c')](_0xb4de('0x2d'),JSON[_0xb4de('0x2e')](_0x25b227));return rp(_['defaults'](_0x25b227,{'method':_0xb4de('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x2d782e,_0x3d846d){var _0x59e4f0=[];if(_0x2d782e&&_0x2d782e[_0xb4de('0x24')]>0x0){_0x59e4f0=_[_0xb4de('0x30')](_0x2d782e,_0x3d846d);}return _0x59e4f0;}function getCustomFields(_0x49f745,_0x219240){var _0x595f0e=[];var _0x36f37f={'custom_fields':[]};if(_0x49f745[_0xb4de('0x24')]>0x0){_[_0xb4de('0x31')](_0x49f745,function(_0x588221){if(_['includes'](['string','picklist'],_0x588221['type'])&&_0x588221[_0xb4de('0x32')]&&!_0x588221[_0xb4de('0x33')]){_0x36f37f[_0x588221[_0xb4de('0x32')][_0xb4de('0x34')]()]=_0x588221['content'][_0xb4de('0x2a')]();}else if(_['includes']([_0xb4de('0x35'),_0xb4de('0x36')],_0x588221[_0xb4de('0x37')])&&_0x588221[_0xb4de('0x38')]&&_0x588221[_0xb4de('0x33')]){_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x588221['content']['toString']()});}else if(_0x588221[_0xb4de('0x37')]==='variable'&&_0x588221[_0xb4de('0x3a')]&&_0x588221[_0xb4de('0x38')]&&_0x588221[_0xb4de('0x33')]){_0x219240[_0x588221[_0xb4de('0x3a')]]&&_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x219240[_0x588221[_0xb4de('0x3a')]][_0xb4de('0x2a')]()});}else if(_0x588221['type']==='customVariable'&&_0x588221['Variable']&&_0x588221[_0xb4de('0x3b')][_0xb4de('0x3c')]&&_0x588221[_0xb4de('0x38')]&&_0x588221['customField']){_0x219240[_0x588221[_0xb4de('0x3b')][_0xb4de('0x3c')]['toLowerCase']()]&&_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x219240[_0x588221['Variable'][_0xb4de('0x3c')][_0xb4de('0x34')]()][_0xb4de('0x2a')]()});}});}return _0x36f37f;}exports[_0xb4de('0x3d')]=function(_0x1ff243,_0x5d39c4,_0x42a920,_0x2aa2fb,_0x5c3298,_0x3330cc){var _0x1d8b3d,_0x709926;_0x3330cc['remoteUri']=intUtil['stripTrailingSlash'](_0x3330cc['remoteUri']);_0x3330cc['serverUrl']=intUtil[_0xb4de('0x3e')](_0x3330cc[_0xb4de('0x3f')]);if(_0x5c3298&&_0x5c3298[_0xb4de('0x40')]){logger[_0xb4de('0x9')](_0xb4de('0x41'),_0xb4de('0x42'));_0x5d39c4[_0xb4de('0x43')]=util[_0xb4de('0x1a')](_0xb4de('0x44'),_0x3330cc[_0xb4de('0x3f')],_0x5d39c4['uniqueid'],md5(_0x5d39c4['uniqueid']));}else{_0x5d39c4[_0xb4de('0x43')]='';}headers[_0xb4de('0x45')]=getAuth(_0x3330cc);return getUser(_0x3330cc,_0x2aa2fb[_0xb4de('0x1d')])[_0xb4de('0x18')](function(_0x379f35){_0x1d8b3d=_0x379f35;logger[_0xb4de('0x9')](_0xb4de('0x46'),_0x1d8b3d['id']);return getEndUser(_0x3330cc,_0x5d39c4[_0xb4de('0xc')],_0x5d39c4[_0xb4de('0xd')]);})['then'](function(_0x3574db){_0x709926=_0x3574db;logger[_0xb4de('0x9')](_0xb4de('0x47'),_0x709926['id']);return getTicket(_0x3330cc,_0x1d8b3d,_0x709926,_0x42a920,_0x5d39c4);})[_0xb4de('0x18')](function(_0x3beb70){if(_0x3beb70&&_0x3beb70['id']){logger[_0xb4de('0x9')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x3beb70['id']);logger['info'](_0xb4de('0x41'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xb4de('0x48'),_0x2aa2fb[_0xb4de('0x3c')]),'trigger:browser:url',{'uri':util[_0xb4de('0x1a')](_0xb4de('0x49'),_0x3330cc['remoteUri'],_0x3beb70['id'])});}})[_0xb4de('0x4a')](function(_0x3b1961){logger['error'](_0xb4de('0x41'),JSON[_0xb4de('0x2e')](_0x3b1961));});};exports['outbound']=function(_0x1cddb0,_0x6cfd2,_0x5c1fd2,_0x4fa8bc,_0x24dc8f,_0x126dc6,_0x81fc9d){var _0x1805aa,_0x2b39b1;_0x126dc6['remoteUri']=intUtil['stripTrailingSlash'](_0x126dc6['remoteUri']);_0x126dc6['serverUrl']=intUtil[_0xb4de('0x3e')](_0x126dc6[_0xb4de('0x3f')]);if(_0x81fc9d&&_0x81fc9d['recordingFormat']&&_0x81fc9d[_0xb4de('0x4b')]!==_0xb4de('0x4c')){logger[_0xb4de('0x9')]('[OUTBOUND]',_0xb4de('0x42'));_0x6cfd2[_0xb4de('0x43')]=util[_0xb4de('0x1a')](_0xb4de('0x44'),_0x126dc6[_0xb4de('0x3f')],_0x6cfd2[_0xb4de('0x4d')],md5(_0x6cfd2[_0xb4de('0x4d')]));}headers[_0xb4de('0x45')]=getAuth(_0x126dc6);return getUser(_0x126dc6,_0x4fa8bc['email'])[_0xb4de('0x18')](function(_0x11af14){_0x1805aa=_0x11af14;logger['info'](_0xb4de('0x46'),_0x1805aa['id']);return getEndUser(_0x126dc6,_0x6cfd2[_0xb4de('0x4e')],_0x6cfd2[_0xb4de('0x4f')]);})['then'](function(_0x39cbc1){_0x2b39b1=_0x39cbc1;logger[_0xb4de('0x9')]('The\x20Enduser\x20ID\x20is:',_0x2b39b1['id']);return getTicket(_0x126dc6,_0x1805aa,_0x2b39b1,_0x5c1fd2,_0x6cfd2);})['then'](function(_0x523842){if(_0x523842&&_0x523842['id']){logger[_0xb4de('0x9')]('Ticket\x20created!');logger[_0xb4de('0x9')](_0xb4de('0x50'),_0x523842['id']);logger[_0xb4de('0x9')](_0xb4de('0x51'),_0xb4de('0x52'));emit(util[_0xb4de('0x1a')](_0xb4de('0x48'),_0x4fa8bc[_0xb4de('0x3c')]),_0xb4de('0x53'),{'uri':util['format'](_0xb4de('0x49'),_0x126dc6[_0xb4de('0x16')],_0x523842['id'])});}})['catch'](function(_0x38e561){logger['error']('[OUTBOUND]',JSON[_0xb4de('0x2e')](_0x38e561));});};exports[_0xb4de('0x54')]=function(_0x4a3aa0,_0x18c115,_0x29d9bb,_0x5dbaa7,_0x429df7,_0x4eb127){var _0x39a48c,_0x5ee78c;_0x4eb127['remoteUri']=intUtil[_0xb4de('0x3e')](_0x4eb127['remoteUri']);_0x4eb127[_0xb4de('0x3f')]=intUtil[_0xb4de('0x3e')](_0x4eb127[_0xb4de('0x3f')]);if(_0x429df7&&_0x429df7[_0xb4de('0x40')]){logger['info']('['+_0x18c115[_0xb4de('0x55')][_0xb4de('0x56')]()+']',_0xb4de('0x42'));_0x18c115[_0xb4de('0x43')]=util[_0xb4de('0x1a')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4eb127[_0xb4de('0x3f')],_0x18c115[_0xb4de('0x4d')],md5(_0x18c115['uniqueid']));}else{_0x18c115[_0xb4de('0x43')]='';}headers['Authorization']=getAuth(_0x4eb127);return getUser(_0x4eb127,'')[_0xb4de('0x18')](function(_0xa02c55){_0x39a48c=_0xa02c55;logger[_0xb4de('0x9')](_0xb4de('0x46'),_0x39a48c['id']);return getEndUser(_0x4eb127,_0x18c115['calleridname'],_0x18c115[_0xb4de('0xd')]);})[_0xb4de('0x18')](function(_0x26c967){_0x5ee78c=_0x26c967;logger[_0xb4de('0x9')](_0xb4de('0x47'),_0x5ee78c['id']);return getTicket(_0x4eb127,_0x39a48c,_0x5ee78c,_0x29d9bb,_0x18c115);})[_0xb4de('0x18')](function(_0x35ea72){if(_0x35ea72){logger[_0xb4de('0x9')]('Ticket\x20created!');logger[_0xb4de('0x9')](_0xb4de('0x50'),_0x35ea72['id']);}})[_0xb4de('0x4a')](function(_0x142b6f){logger[_0xb4de('0x57')]('['+_0x18c115['lastevent'][_0xb4de('0x56')]()+']',JSON['stringify'](_0x142b6f));});};
\ No newline at end of file