// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x747a=['debug','[HTTP]','stringify','GET','map','forEach','nameField','toString','type','string','idField','customField','push','content','variable','variableName','Variable','toLowerCase','queue','serverUrl','stripTrailingSlash','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','catch','error','[QUEUE]','outbound','recordingFormat','none','[OUTBOUND]','recordingURL','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','remoteUri','POST','then','Ticket\x20created!','%s/api/v2/agents','length','Agent\x20found!','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','format','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','find','Basic\x20%s','base64'];(function(_0x364d1f,_0x449555){var _0x178519=function(_0x14b02a){while(--_0x14b02a){_0x364d1f['push'](_0x364d1f['shift']());}};_0x178519(++_0x449555);}(_0x747a,0x89));var _0xa747=function(_0x41cf0d,_0x1ca38a){_0x41cf0d=_0x41cf0d-0x0;var _0x343c85=_0x747a[_0x41cf0d];return _0x343c85;};'use strict';var _=require(_0xa747('0x0'));var rp=require(_0xa747('0x1'));var md5=require('md5');var util=require(_0xa747('0x2'));var Redis=require(_0xa747('0x3'));var intUtil=require(_0xa747('0x4'));var config=require(_0xa747('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xa747('0x6')]=_['defaults'](config[_0xa747('0x6')],{'host':_0xa747('0x7'),'port':0x18eb});var io=require(_0xa747('0x8'))(new Redis(config[_0xa747('0x6')]));var headers={'Content-Type':_0xa747('0x9'),'Accept':_0xa747('0x9')};function emit(_0x317e45,_0x30304d,_0x4c69dd){io['to'](_0x317e45)[_0xa747('0xa')](_0x30304d,_0x4c69dd);}function getTicket(_0x199396,_0x38cd2e,_0x191541,_0x5c019b,_0x5ef330){logger[_0xa747('0xb')](_0xa747('0xc'));var _0x473708=_[_0xa747('0xd')]({'responder_id':_0x38cd2e['id'],'requester_id':_0x191541['id'],'name':util['format'](_0xa747('0xe'),_0x5ef330[_0xa747('0xf')]),'phone':_0x5ef330[_0xa747('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xa747('0x11')](_0x5c019b['Subjects'],_0x5ef330,'\x20'),'description':intUtil[_0xa747('0x11')](_0x5c019b[_0xa747('0x12')],_0x5ef330,_0xa747('0x13')),'tags':getTags(_0x5c019b[_0xa747('0x14')],_0xa747('0x15'))},getCustomFields(_0x5c019b[_0xa747('0x16')],_0x5ef330));_0x473708[_0xa747('0x17')]=_[_0xa747('0x18')](_[_0xa747('0x19')](_0x473708[_0xa747('0x17')],'id'),_0xa747('0x1a'));return request({'uri':util['format']('%s/api/v2/tickets',_0x199396[_0xa747('0x1b')]),'method':_0xa747('0x1c'),'body':_0x473708})[_0xa747('0x1d')](function(_0x9be36b){logger['info'](_0xa747('0x1e'));return _0x9be36b;});}function getUser(_0x49d65a,_0x36320e){if(intUtil['validateEmail'](_0x36320e)){return request({'uri':util['format'](_0xa747('0x1f'),_0x49d65a[_0xa747('0x1b')]),'qs':{'email':_0x36320e}})['then'](function(_0x1316f7){if(_0x1316f7[_0xa747('0x20')]){logger[_0xa747('0xb')](_0xa747('0x21'));return _['find'](_0x1316f7,function(_0x598504){return _0x598504[_0xa747('0x22')][_0xa747('0x23')]===_0x36320e;});}else{logger[_0xa747('0xb')](_0xa747('0x24'));return request({'uri':util[_0xa747('0x25')](_0xa747('0x26'),_0x49d65a['remoteUri'])})[_0xa747('0x1d')](function(_0x187f7b){logger[_0xa747('0xb')](_0xa747('0x27'));return _0x187f7b;});}});}else{logger[_0xa747('0xb')](_0xa747('0x28'));return request({'uri':util[_0xa747('0x25')](_0xa747('0x26'),_0x49d65a[_0xa747('0x1b')])})[_0xa747('0x1d')](function(_0x1c7bbf){logger[_0xa747('0xb')]('Admin\x20account\x20selected.');return _0x1c7bbf;});}}function getEndUser(_0xd8263d,_0x35c724,_0x34cce7){logger[_0xa747('0xb')](_0xa747('0x29'),_0x34cce7);return request({'uri':util[_0xa747('0x25')](_0xa747('0x2a'),_0xd8263d[_0xa747('0x1b')]),'qs':{'phone':_0x34cce7}})[_0xa747('0x1d')](function(_0x24ac74){if(_0x24ac74[_0xa747('0x20')]){logger[_0xa747('0xb')](_0xa747('0x2b'));return _[_0xa747('0x2c')](_0x24ac74,{'phone':_0x34cce7});}else{logger[_0xa747('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xa747('0x25')](_0xa747('0x2a'),_0xd8263d['remoteUri']),'method':_0xa747('0x1c'),'body':{'name':_0x35c724,'phone':_0x34cce7}})[_0xa747('0x1d')](function(_0x4431cc){logger['info']('Enduser\x20created.');return _0x4431cc;});}});}function getAuth(_0x14ea6b){return util['format'](_0xa747('0x2d'),new Buffer(_0x14ea6b['apiKey']+':X')['toString'](_0xa747('0x2e')));}function request(_0x5e2352){logger[_0xa747('0x2f')](_0xa747('0x30'),JSON[_0xa747('0x31')](_0x5e2352));return rp(_['defaults'](_0x5e2352,{'method':_0xa747('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x5025e7,_0x48eae7){var _0x266447=[];if(_0x5025e7&&_0x5025e7[_0xa747('0x20')]>0x0){_0x266447=_[_0xa747('0x33')](_0x5025e7,_0x48eae7);}return _0x266447;}function getCustomFields(_0x1e41e7,_0x522e0a){var _0x3b7e78=[];var _0xfaccb6={'custom_fields':[]};if(_0x1e41e7['length']>0x0){_[_0xa747('0x34')](_0x1e41e7,function(_0x55cd5e){if(_0x55cd5e['type']==='string'&&_0x55cd5e[_0xa747('0x35')]&&!_0x55cd5e['customField']){_0xfaccb6[_0x55cd5e[_0xa747('0x35')]['toLowerCase']()]=_0x55cd5e['content'][_0xa747('0x36')]();}else if(_0x55cd5e[_0xa747('0x37')]===_0xa747('0x38')&&_0x55cd5e[_0xa747('0x39')]&&_0x55cd5e[_0xa747('0x3a')]){_0xfaccb6[_0xa747('0x17')][_0xa747('0x3b')]({'id':_0x55cd5e[_0xa747('0x39')],'value':_0x55cd5e[_0xa747('0x3c')][_0xa747('0x36')]()});}else if(_0x55cd5e[_0xa747('0x37')]===_0xa747('0x3d')&&_0x55cd5e[_0xa747('0x3e')]&&_0x55cd5e[_0xa747('0x39')]&&_0x55cd5e[_0xa747('0x3a')]){_0x522e0a[_0x55cd5e[_0xa747('0x3e')]]&&_0xfaccb6[_0xa747('0x17')][_0xa747('0x3b')]({'id':_0x55cd5e[_0xa747('0x39')],'value':_0x522e0a[_0x55cd5e[_0xa747('0x3e')]][_0xa747('0x36')]()});}else if(_0x55cd5e[_0xa747('0x37')]==='customVariable'&&_0x55cd5e['Variable']&&_0x55cd5e[_0xa747('0x3f')]['name']&&_0x55cd5e[_0xa747('0x39')]&&_0x55cd5e[_0xa747('0x3a')]){_0x522e0a[_0x55cd5e['Variable'][_0xa747('0x15')]['toLowerCase']()]&&_0xfaccb6[_0xa747('0x17')][_0xa747('0x3b')]({'id':_0x55cd5e[_0xa747('0x39')],'value':_0x522e0a[_0x55cd5e[_0xa747('0x3f')][_0xa747('0x15')][_0xa747('0x40')]()][_0xa747('0x36')]()});}});}return _0xfaccb6;}exports[_0xa747('0x41')]=function(_0x1edf96,_0x53c50e,_0xd6f339,_0x2529d8,_0x1d317e,_0x39234b){var _0x3dd911,_0x489f65;_0x39234b[_0xa747('0x1b')]=intUtil['stripTrailingSlash'](_0x39234b[_0xa747('0x1b')]);_0x39234b[_0xa747('0x42')]=intUtil[_0xa747('0x43')](_0x39234b[_0xa747('0x42')]);if(_0x1d317e&&_0x1d317e['monitor_format']){logger[_0xa747('0xb')]('[QUEUE]',_0xa747('0x44'));_0x53c50e['recordingURL']=util[_0xa747('0x25')](_0xa747('0x45'),_0x39234b[_0xa747('0x42')],_0x53c50e[_0xa747('0x46')],md5(_0x53c50e['uniqueid']));}else{_0x53c50e['recordingURL']='';}headers[_0xa747('0x47')]=getAuth(_0x39234b);return getUser(_0x39234b,_0x2529d8[_0xa747('0x23')])[_0xa747('0x1d')](function(_0x218784){_0x3dd911=_0x218784;logger[_0xa747('0xb')](_0xa747('0x48'),_0x3dd911['id']);return getEndUser(_0x39234b,_0x53c50e[_0xa747('0xf')],_0x53c50e['calleridnum']);})[_0xa747('0x1d')](function(_0x539ecf){_0x489f65=_0x539ecf;logger[_0xa747('0xb')](_0xa747('0x49'),_0x489f65['id']);return getTicket(_0x39234b,_0x3dd911,_0x489f65,_0xd6f339,_0x53c50e);})['then'](function(_0x4ea29c){if(_0x4ea29c&&_0x4ea29c['id']){logger[_0xa747('0xb')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x4ea29c['id']);logger['info']('[QUEUE]',_0xa747('0x4a'));emit(util['format'](_0xa747('0x4b'),_0x2529d8[_0xa747('0x15')]),'trigger:browser:url',{'uri':util[_0xa747('0x25')](_0xa747('0x4c'),_0x39234b['remoteUri'],_0x4ea29c['id'])});}})[_0xa747('0x4d')](function(_0x3e72f3){logger[_0xa747('0x4e')](_0xa747('0x4f'),JSON['stringify'](_0x3e72f3));});};exports[_0xa747('0x50')]=function(_0x1fbdc5,_0x18d916,_0x4fc6c9,_0x5505fc,_0x440dbb,_0x59c43a,_0x48626e){var _0x240dea,_0x1524d0;_0x59c43a[_0xa747('0x1b')]=intUtil[_0xa747('0x43')](_0x59c43a[_0xa747('0x1b')]);_0x59c43a[_0xa747('0x42')]=intUtil[_0xa747('0x43')](_0x59c43a[_0xa747('0x42')]);if(_0x48626e&&_0x48626e[_0xa747('0x51')]&&_0x48626e[_0xa747('0x51')]!==_0xa747('0x52')){logger[_0xa747('0xb')](_0xa747('0x53'),'Recording\x20is\x20enabled!');_0x18d916[_0xa747('0x54')]=util[_0xa747('0x25')](_0xa747('0x45'),_0x59c43a['serverUrl'],_0x18d916['uniqueid'],md5(_0x18d916[_0xa747('0x46')]));}headers['Authorization']=getAuth(_0x59c43a);return getUser(_0x59c43a,_0x5505fc[_0xa747('0x23')])['then'](function(_0x4ec5ca){_0x240dea=_0x4ec5ca;logger[_0xa747('0xb')](_0xa747('0x48'),_0x240dea['id']);return getEndUser(_0x59c43a,_0x18d916[_0xa747('0x55')],_0x18d916[_0xa747('0x56')]);})[_0xa747('0x1d')](function(_0x201d27){_0x1524d0=_0x201d27;logger[_0xa747('0xb')](_0xa747('0x49'),_0x1524d0['id']);return getTicket(_0x59c43a,_0x240dea,_0x1524d0,_0x4fc6c9,_0x18d916);})[_0xa747('0x1d')](function(_0x32bea0){if(_0x32bea0&&_0x32bea0['id']){logger['info'](_0xa747('0x1e'));logger[_0xa747('0xb')](_0xa747('0x57'),_0x32bea0['id']);logger['info'](_0xa747('0x53'),_0xa747('0x4a'));emit(util['format'](_0xa747('0x4b'),_0x5505fc[_0xa747('0x15')]),'trigger:browser:url',{'uri':util[_0xa747('0x25')](_0xa747('0x4c'),_0x59c43a['remoteUri'],_0x32bea0['id'])});}})['catch'](function(_0x4169c0){logger[_0xa747('0x4e')](_0xa747('0x53'),JSON[_0xa747('0x31')](_0x4169c0));});};exports[_0xa747('0x58')]=function(_0x411b3d,_0x2ec016,_0xd6bc77,_0x17df2e,_0x61e715,_0x184f38){var _0x351bf9,_0x17ca6b;_0x184f38['remoteUri']=intUtil['stripTrailingSlash'](_0x184f38[_0xa747('0x1b')]);_0x184f38[_0xa747('0x42')]=intUtil['stripTrailingSlash'](_0x184f38['serverUrl']);if(_0x61e715&&_0x61e715[_0xa747('0x59')]){logger['info']('['+_0x2ec016[_0xa747('0x5a')][_0xa747('0x5b')]()+']','Recording\x20is\x20enabled!');_0x2ec016[_0xa747('0x54')]=util[_0xa747('0x25')](_0xa747('0x45'),_0x184f38[_0xa747('0x42')],_0x2ec016['uniqueid'],md5(_0x2ec016[_0xa747('0x46')]));}else{_0x2ec016[_0xa747('0x54')]='';}headers[_0xa747('0x47')]=getAuth(_0x184f38);return getUser(_0x184f38,'')[_0xa747('0x1d')](function(_0x47e873){_0x351bf9=_0x47e873;logger[_0xa747('0xb')](_0xa747('0x48'),_0x351bf9['id']);return getEndUser(_0x184f38,_0x2ec016[_0xa747('0xf')],_0x2ec016[_0xa747('0x10')]);})[_0xa747('0x1d')](function(_0x3a6a2d){_0x17ca6b=_0x3a6a2d;logger[_0xa747('0xb')]('The\x20Enduser\x20ID\x20is:',_0x17ca6b['id']);return getTicket(_0x184f38,_0x351bf9,_0x17ca6b,_0xd6bc77,_0x2ec016);})[_0xa747('0x1d')](function(_0x3908e6){if(_0x3908e6){logger[_0xa747('0xb')](_0xa747('0x1e'));logger['info'](_0xa747('0x57'),_0x3908e6['id']);}})[_0xa747('0x4d')](function(_0x49a218){logger['error']('['+_0x2ec016[_0xa747('0x5a')][_0xa747('0x5b')]()+']',JSON['stringify'](_0x49a218));});};
\ No newline at end of file
+var _0x4deb=['apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','nameField','customField','toLowerCase','string','picklist','type','idField','push','variableName','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','catch','recordingFormat','none','uniqueid','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','unmanaged','lastevent','toUpperCase','error','request-promise','util','ioredis','../../../../config/logger','freshdesk','redis','localhost','application/json','emit','info','merge','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','Tags','Fields','custom_fields','mapValues','value','remoteUri','POST','then','validateEmail','format','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s'];(function(_0x10a9e5,_0x412c1a){var _0x49f8d6=function(_0x1f75f1){while(--_0x1f75f1){_0x10a9e5['push'](_0x10a9e5['shift']());}};_0x49f8d6(++_0x412c1a);}(_0x4deb,0x1e7));var _0xb4de=function(_0x53b55f,_0x7980d0){_0x53b55f=_0x53b55f-0x0;var _0x71d9fa=_0x4deb[_0x53b55f];return _0x71d9fa;};'use strict';var _=require('lodash');var rp=require(_0xb4de('0x0'));var md5=require('md5');var util=require(_0xb4de('0x1'));var Redis=require(_0xb4de('0x2'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb4de('0x3'))(_0xb4de('0x4'));config[_0xb4de('0x5')]=_['defaults'](config[_0xb4de('0x5')],{'host':_0xb4de('0x6'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xb4de('0x7'),'Accept':_0xb4de('0x7')};function emit(_0x2c9d4d,_0x249e90,_0xec4cbd){io['to'](_0x2c9d4d)[_0xb4de('0x8')](_0x249e90,_0xec4cbd);}function getTicket(_0x25843c,_0x40bd74,_0x1a7977,_0x583df7,_0x6f19a1){logger[_0xb4de('0x9')]('Creating\x20new\x20ticket...');var _0x172989=_[_0xb4de('0xa')]({'responder_id':_0x40bd74['id'],'requester_id':_0x1a7977['id'],'name':util['format'](_0xb4de('0xb'),_0x6f19a1[_0xb4de('0xc')]),'phone':_0x6f19a1[_0xb4de('0xd')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x583df7[_0xb4de('0xe')],_0x6f19a1,'\x20'),'description':intUtil[_0xb4de('0xf')](_0x583df7[_0xb4de('0x10')],_0x6f19a1,'<br>'),'tags':getTags(_0x583df7[_0xb4de('0x11')],'name')},getCustomFields(_0x583df7[_0xb4de('0x12')],_0x6f19a1));_0x172989[_0xb4de('0x13')]=_[_0xb4de('0x14')](_['keyBy'](_0x172989[_0xb4de('0x13')],'id'),_0xb4de('0x15'));return request({'uri':util['format']('%s/api/v2/tickets',_0x25843c[_0xb4de('0x16')]),'method':_0xb4de('0x17'),'body':_0x172989})[_0xb4de('0x18')](function(_0x2aa204){logger[_0xb4de('0x9')]('Ticket\x20created!');return _0x2aa204;});}function getUser(_0x2c1031,_0x186bcc){if(intUtil[_0xb4de('0x19')](_0x186bcc)){return request({'uri':util[_0xb4de('0x1a')]('%s/api/v2/agents',_0x2c1031['remoteUri']),'qs':{'email':_0x186bcc}})['then'](function(_0x312d51){if(_0x312d51['length']){logger[_0xb4de('0x9')](_0xb4de('0x1b'));return _[_0xb4de('0x1c')](_0x312d51,function(_0x34e7af){return _0x34e7af['contact'][_0xb4de('0x1d')]===_0x186bcc;});}else{logger[_0xb4de('0x9')](_0xb4de('0x1e'));return request({'uri':util['format'](_0xb4de('0x1f'),_0x2c1031['remoteUri'])})[_0xb4de('0x18')](function(_0x21456a){logger[_0xb4de('0x9')](_0xb4de('0x20'));return _0x21456a;});}});}else{logger[_0xb4de('0x9')](_0xb4de('0x21'));return request({'uri':util[_0xb4de('0x1a')](_0xb4de('0x1f'),_0x2c1031['remoteUri'])})[_0xb4de('0x18')](function(_0x208213){logger['info'](_0xb4de('0x20'));return _0x208213;});}}function getEndUser(_0x360776,_0x2b815b,_0x37c7a5){logger[_0xb4de('0x9')](_0xb4de('0x22'),_0x37c7a5);return request({'uri':util[_0xb4de('0x1a')](_0xb4de('0x23'),_0x360776[_0xb4de('0x16')]),'qs':{'phone':_0x37c7a5}})[_0xb4de('0x18')](function(_0x1abf4b){if(_0x1abf4b[_0xb4de('0x24')]){logger[_0xb4de('0x9')](_0xb4de('0x25'));return _[_0xb4de('0x1c')](_0x1abf4b,{'phone':_0x37c7a5});}else{logger[_0xb4de('0x9')](_0xb4de('0x26'));return request({'uri':util[_0xb4de('0x1a')]('%s/api/v2/contacts',_0x360776[_0xb4de('0x16')]),'method':_0xb4de('0x17'),'body':{'name':_0x2b815b,'phone':_0x37c7a5}})[_0xb4de('0x18')](function(_0x55ce6c){logger[_0xb4de('0x9')](_0xb4de('0x27'));return _0x55ce6c;});}});}function getAuth(_0x469033){return util[_0xb4de('0x1a')](_0xb4de('0x28'),new Buffer(_0x469033[_0xb4de('0x29')]+':X')[_0xb4de('0x2a')](_0xb4de('0x2b')));}function request(_0x25b227){logger[_0xb4de('0x2c')](_0xb4de('0x2d'),JSON[_0xb4de('0x2e')](_0x25b227));return rp(_['defaults'](_0x25b227,{'method':_0xb4de('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x2d782e,_0x3d846d){var _0x59e4f0=[];if(_0x2d782e&&_0x2d782e[_0xb4de('0x24')]>0x0){_0x59e4f0=_[_0xb4de('0x30')](_0x2d782e,_0x3d846d);}return _0x59e4f0;}function getCustomFields(_0x49f745,_0x219240){var _0x595f0e=[];var _0x36f37f={'custom_fields':[]};if(_0x49f745[_0xb4de('0x24')]>0x0){_[_0xb4de('0x31')](_0x49f745,function(_0x588221){if(_['includes'](['string','picklist'],_0x588221['type'])&&_0x588221[_0xb4de('0x32')]&&!_0x588221[_0xb4de('0x33')]){_0x36f37f[_0x588221[_0xb4de('0x32')][_0xb4de('0x34')]()]=_0x588221['content'][_0xb4de('0x2a')]();}else if(_['includes']([_0xb4de('0x35'),_0xb4de('0x36')],_0x588221[_0xb4de('0x37')])&&_0x588221[_0xb4de('0x38')]&&_0x588221[_0xb4de('0x33')]){_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x588221['content']['toString']()});}else if(_0x588221[_0xb4de('0x37')]==='variable'&&_0x588221[_0xb4de('0x3a')]&&_0x588221[_0xb4de('0x38')]&&_0x588221[_0xb4de('0x33')]){_0x219240[_0x588221[_0xb4de('0x3a')]]&&_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x219240[_0x588221[_0xb4de('0x3a')]][_0xb4de('0x2a')]()});}else if(_0x588221['type']==='customVariable'&&_0x588221['Variable']&&_0x588221[_0xb4de('0x3b')][_0xb4de('0x3c')]&&_0x588221[_0xb4de('0x38')]&&_0x588221['customField']){_0x219240[_0x588221[_0xb4de('0x3b')][_0xb4de('0x3c')]['toLowerCase']()]&&_0x36f37f[_0xb4de('0x13')][_0xb4de('0x39')]({'id':_0x588221[_0xb4de('0x38')],'value':_0x219240[_0x588221['Variable'][_0xb4de('0x3c')][_0xb4de('0x34')]()][_0xb4de('0x2a')]()});}});}return _0x36f37f;}exports[_0xb4de('0x3d')]=function(_0x1ff243,_0x5d39c4,_0x42a920,_0x2aa2fb,_0x5c3298,_0x3330cc){var _0x1d8b3d,_0x709926;_0x3330cc['remoteUri']=intUtil['stripTrailingSlash'](_0x3330cc['remoteUri']);_0x3330cc['serverUrl']=intUtil[_0xb4de('0x3e')](_0x3330cc[_0xb4de('0x3f')]);if(_0x5c3298&&_0x5c3298[_0xb4de('0x40')]){logger[_0xb4de('0x9')](_0xb4de('0x41'),_0xb4de('0x42'));_0x5d39c4[_0xb4de('0x43')]=util[_0xb4de('0x1a')](_0xb4de('0x44'),_0x3330cc[_0xb4de('0x3f')],_0x5d39c4['uniqueid'],md5(_0x5d39c4['uniqueid']));}else{_0x5d39c4[_0xb4de('0x43')]='';}headers[_0xb4de('0x45')]=getAuth(_0x3330cc);return getUser(_0x3330cc,_0x2aa2fb[_0xb4de('0x1d')])[_0xb4de('0x18')](function(_0x379f35){_0x1d8b3d=_0x379f35;logger[_0xb4de('0x9')](_0xb4de('0x46'),_0x1d8b3d['id']);return getEndUser(_0x3330cc,_0x5d39c4[_0xb4de('0xc')],_0x5d39c4[_0xb4de('0xd')]);})['then'](function(_0x3574db){_0x709926=_0x3574db;logger[_0xb4de('0x9')](_0xb4de('0x47'),_0x709926['id']);return getTicket(_0x3330cc,_0x1d8b3d,_0x709926,_0x42a920,_0x5d39c4);})[_0xb4de('0x18')](function(_0x3beb70){if(_0x3beb70&&_0x3beb70['id']){logger[_0xb4de('0x9')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x3beb70['id']);logger['info'](_0xb4de('0x41'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xb4de('0x48'),_0x2aa2fb[_0xb4de('0x3c')]),'trigger:browser:url',{'uri':util[_0xb4de('0x1a')](_0xb4de('0x49'),_0x3330cc['remoteUri'],_0x3beb70['id'])});}})[_0xb4de('0x4a')](function(_0x3b1961){logger['error'](_0xb4de('0x41'),JSON[_0xb4de('0x2e')](_0x3b1961));});};exports['outbound']=function(_0x1cddb0,_0x6cfd2,_0x5c1fd2,_0x4fa8bc,_0x24dc8f,_0x126dc6,_0x81fc9d){var _0x1805aa,_0x2b39b1;_0x126dc6['remoteUri']=intUtil['stripTrailingSlash'](_0x126dc6['remoteUri']);_0x126dc6['serverUrl']=intUtil[_0xb4de('0x3e')](_0x126dc6[_0xb4de('0x3f')]);if(_0x81fc9d&&_0x81fc9d['recordingFormat']&&_0x81fc9d[_0xb4de('0x4b')]!==_0xb4de('0x4c')){logger[_0xb4de('0x9')]('[OUTBOUND]',_0xb4de('0x42'));_0x6cfd2[_0xb4de('0x43')]=util[_0xb4de('0x1a')](_0xb4de('0x44'),_0x126dc6[_0xb4de('0x3f')],_0x6cfd2[_0xb4de('0x4d')],md5(_0x6cfd2[_0xb4de('0x4d')]));}headers[_0xb4de('0x45')]=getAuth(_0x126dc6);return getUser(_0x126dc6,_0x4fa8bc['email'])[_0xb4de('0x18')](function(_0x11af14){_0x1805aa=_0x11af14;logger['info'](_0xb4de('0x46'),_0x1805aa['id']);return getEndUser(_0x126dc6,_0x6cfd2[_0xb4de('0x4e')],_0x6cfd2[_0xb4de('0x4f')]);})['then'](function(_0x39cbc1){_0x2b39b1=_0x39cbc1;logger[_0xb4de('0x9')]('The\x20Enduser\x20ID\x20is:',_0x2b39b1['id']);return getTicket(_0x126dc6,_0x1805aa,_0x2b39b1,_0x5c1fd2,_0x6cfd2);})['then'](function(_0x523842){if(_0x523842&&_0x523842['id']){logger[_0xb4de('0x9')]('Ticket\x20created!');logger[_0xb4de('0x9')](_0xb4de('0x50'),_0x523842['id']);logger[_0xb4de('0x9')](_0xb4de('0x51'),_0xb4de('0x52'));emit(util[_0xb4de('0x1a')](_0xb4de('0x48'),_0x4fa8bc[_0xb4de('0x3c')]),_0xb4de('0x53'),{'uri':util['format'](_0xb4de('0x49'),_0x126dc6[_0xb4de('0x16')],_0x523842['id'])});}})['catch'](function(_0x38e561){logger['error']('[OUTBOUND]',JSON[_0xb4de('0x2e')](_0x38e561));});};exports[_0xb4de('0x54')]=function(_0x4a3aa0,_0x18c115,_0x29d9bb,_0x5dbaa7,_0x429df7,_0x4eb127){var _0x39a48c,_0x5ee78c;_0x4eb127['remoteUri']=intUtil[_0xb4de('0x3e')](_0x4eb127['remoteUri']);_0x4eb127[_0xb4de('0x3f')]=intUtil[_0xb4de('0x3e')](_0x4eb127[_0xb4de('0x3f')]);if(_0x429df7&&_0x429df7[_0xb4de('0x40')]){logger['info']('['+_0x18c115[_0xb4de('0x55')][_0xb4de('0x56')]()+']',_0xb4de('0x42'));_0x18c115[_0xb4de('0x43')]=util[_0xb4de('0x1a')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4eb127[_0xb4de('0x3f')],_0x18c115[_0xb4de('0x4d')],md5(_0x18c115['uniqueid']));}else{_0x18c115[_0xb4de('0x43')]='';}headers['Authorization']=getAuth(_0x4eb127);return getUser(_0x4eb127,'')[_0xb4de('0x18')](function(_0xa02c55){_0x39a48c=_0xa02c55;logger[_0xb4de('0x9')](_0xb4de('0x46'),_0x39a48c['id']);return getEndUser(_0x4eb127,_0x18c115['calleridname'],_0x18c115[_0xb4de('0xd')]);})[_0xb4de('0x18')](function(_0x26c967){_0x5ee78c=_0x26c967;logger[_0xb4de('0x9')](_0xb4de('0x47'),_0x5ee78c['id']);return getTicket(_0x4eb127,_0x39a48c,_0x5ee78c,_0x29d9bb,_0x18c115);})[_0xb4de('0x18')](function(_0x35ea72){if(_0x35ea72){logger[_0xb4de('0x9')]('Ticket\x20created!');logger[_0xb4de('0x9')](_0xb4de('0x50'),_0x35ea72['id']);}})[_0xb4de('0x4a')](function(_0x142b6f){logger[_0xb4de('0x57')]('['+_0x18c115['lastevent'][_0xb4de('0x56')]()+']',JSON['stringify'](_0x142b6f));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff