Built motion from commit 994c64e1.|2.6.1
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index a664ec8..2b1045e 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x8efe=['stringify','GET','forEach','string','nameField','toLowerCase','content','includes','picklist','type','idField','customField','push','variable','variableName','Variable','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','trigger:browser:url','catch','error','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','redis','defaults','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','Descriptions','<br>','name','Fields','custom_fields','mapValues','keyBy','format','%s/api/v2/tickets','remoteUri','POST','validateEmail','%s/api/v2/agents','then','length','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','apiKey','toString','base64','debug','[HTTP]'];(function(_0x2576d7,_0x167624){var _0x16a08c=function(_0x19de1e){while(--_0x19de1e){_0x2576d7['push'](_0x2576d7['shift']());}};_0x16a08c(++_0x167624);}(_0x8efe,0x19c));var _0xe8ef=function(_0x252330,_0x56c0f8){_0x252330=_0x252330-0x0;var _0x26f943=_0x8efe[_0x252330];return _0x26f943;};'use strict';var _=require(_0xe8ef('0x0'));var rp=require(_0xe8ef('0x1'));var md5=require(_0xe8ef('0x2'));var util=require(_0xe8ef('0x3'));var Redis=require(_0xe8ef('0x4'));var intUtil=require(_0xe8ef('0x5'));var config=require('../../../../config/environment');var logger=require(_0xe8ef('0x6'))('freshdesk');config[_0xe8ef('0x7')]=_[_0xe8ef('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe8ef('0x9'))(new Redis(config['redis']));var headers={'Content-Type':_0xe8ef('0xa'),'Accept':'application/json'};function emit(_0xca78a5,_0x21b06a,_0xd893f0){io['to'](_0xca78a5)[_0xe8ef('0xb')](_0x21b06a,_0xd893f0);}function getTicket(_0x14780a,_0x5aaeae,_0x307807,_0x3e88b8,_0x1e216f){logger[_0xe8ef('0xc')](_0xe8ef('0xd'));var _0x3c3765=_[_0xe8ef('0xe')]({'responder_id':_0x5aaeae['id'],'requester_id':_0x307807['id'],'name':util['format'](_0xe8ef('0xf'),_0x1e216f[_0xe8ef('0x10')]),'phone':_0x1e216f[_0xe8ef('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x3e88b8[_0xe8ef('0x12')],_0x1e216f,'\x20'),'description':intUtil['getString'](_0x3e88b8[_0xe8ef('0x13')],_0x1e216f,_0xe8ef('0x14')),'tags':getTags(_0x3e88b8['Tags'],_0xe8ef('0x15'))},getCustomFields(_0x3e88b8[_0xe8ef('0x16')],_0x1e216f));_0x3c3765[_0xe8ef('0x17')]=_[_0xe8ef('0x18')](_[_0xe8ef('0x19')](_0x3c3765[_0xe8ef('0x17')],'id'),'value');return request({'uri':util[_0xe8ef('0x1a')](_0xe8ef('0x1b'),_0x14780a[_0xe8ef('0x1c')]),'method':_0xe8ef('0x1d'),'body':_0x3c3765})['then'](function(_0x20f934){logger[_0xe8ef('0xc')]('Ticket\x20created!');return _0x20f934;});}function getUser(_0x2389e6,_0x584d57){if(intUtil[_0xe8ef('0x1e')](_0x584d57)){return request({'uri':util[_0xe8ef('0x1a')](_0xe8ef('0x1f'),_0x2389e6[_0xe8ef('0x1c')]),'qs':{'email':_0x584d57}})[_0xe8ef('0x20')](function(_0x4da6cc){if(_0x4da6cc[_0xe8ef('0x21')]){logger['info']('Agent\x20found!');return _['find'](_0x4da6cc,function(_0x2efd93){return _0x2efd93['contact'][_0xe8ef('0x22')]===_0x584d57;});}else{logger['info'](_0xe8ef('0x23'));return request({'uri':util['format'](_0xe8ef('0x24'),_0x2389e6[_0xe8ef('0x1c')])})[_0xe8ef('0x20')](function(_0x280183){logger['info'](_0xe8ef('0x25'));return _0x280183;});}});}else{logger[_0xe8ef('0xc')](_0xe8ef('0x26'));return request({'uri':util[_0xe8ef('0x1a')](_0xe8ef('0x24'),_0x2389e6[_0xe8ef('0x1c')])})[_0xe8ef('0x20')](function(_0x592531){logger[_0xe8ef('0xc')](_0xe8ef('0x25'));return _0x592531;});}}function getEndUser(_0x54383d,_0x31ad1e,_0x3866cf){logger['info'](_0xe8ef('0x27'),_0x3866cf);return request({'uri':util[_0xe8ef('0x1a')](_0xe8ef('0x28'),_0x54383d['remoteUri']),'qs':{'phone':_0x3866cf}})[_0xe8ef('0x20')](function(_0x148c51){if(_0x148c51[_0xe8ef('0x21')]){logger[_0xe8ef('0xc')]('Enduser\x20found!');return _['find'](_0x148c51,{'phone':_0x3866cf});}else{logger['info'](_0xe8ef('0x29'));return request({'uri':util[_0xe8ef('0x1a')]('%s/api/v2/contacts',_0x54383d[_0xe8ef('0x1c')]),'method':_0xe8ef('0x1d'),'body':{'name':_0x31ad1e,'phone':_0x3866cf}})['then'](function(_0x610b00){logger[_0xe8ef('0xc')](_0xe8ef('0x2a'));return _0x610b00;});}});}function getAuth(_0xe6b4b7){return util[_0xe8ef('0x1a')]('Basic\x20%s',new Buffer(_0xe6b4b7[_0xe8ef('0x2b')]+':X')[_0xe8ef('0x2c')](_0xe8ef('0x2d')));}function request(_0x5447b5){logger[_0xe8ef('0x2e')](_0xe8ef('0x2f'),JSON[_0xe8ef('0x30')](_0x5447b5));return rp(_[_0xe8ef('0x8')](_0x5447b5,{'method':_0xe8ef('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x453220,_0x20648f){var _0x164123=[];if(_0x453220&&_0x453220[_0xe8ef('0x21')]>0x0){_0x164123=_['map'](_0x453220,_0x20648f);}return _0x164123;}function getCustomFields(_0x38f4ac,_0x3b2d1e){var _0x1f9773=[];var _0x5c6b5d={'custom_fields':[]};if(_0x38f4ac[_0xe8ef('0x21')]>0x0){_[_0xe8ef('0x32')](_0x38f4ac,function(_0x5053c0){if(_['includes']([_0xe8ef('0x33'),'picklist'],_0x5053c0['type'])&&_0x5053c0['nameField']&&!_0x5053c0['customField']){_0x5c6b5d[_0x5053c0[_0xe8ef('0x34')][_0xe8ef('0x35')]()]=_0x5053c0[_0xe8ef('0x36')][_0xe8ef('0x2c')]();}else if(_[_0xe8ef('0x37')]([_0xe8ef('0x33'),_0xe8ef('0x38')],_0x5053c0[_0xe8ef('0x39')])&&_0x5053c0[_0xe8ef('0x3a')]&&_0x5053c0[_0xe8ef('0x3b')]){_0x5c6b5d[_0xe8ef('0x17')][_0xe8ef('0x3c')]({'id':_0x5053c0[_0xe8ef('0x3a')],'value':_0x5053c0[_0xe8ef('0x36')][_0xe8ef('0x2c')]()});}else if(_0x5053c0[_0xe8ef('0x39')]===_0xe8ef('0x3d')&&_0x5053c0[_0xe8ef('0x3e')]&&_0x5053c0[_0xe8ef('0x3a')]&&_0x5053c0[_0xe8ef('0x3b')]){_0x3b2d1e[_0x5053c0['variableName']]&&_0x5c6b5d[_0xe8ef('0x17')][_0xe8ef('0x3c')]({'id':_0x5053c0[_0xe8ef('0x3a')],'value':_0x3b2d1e[_0x5053c0[_0xe8ef('0x3e')]][_0xe8ef('0x2c')]()});}else if(_0x5053c0['type']==='customVariable'&&_0x5053c0[_0xe8ef('0x3f')]&&_0x5053c0[_0xe8ef('0x3f')][_0xe8ef('0x15')]&&_0x5053c0['idField']&&_0x5053c0[_0xe8ef('0x3b')]){_0x3b2d1e[_0x5053c0['Variable'][_0xe8ef('0x15')][_0xe8ef('0x35')]()]&&_0x5c6b5d[_0xe8ef('0x17')][_0xe8ef('0x3c')]({'id':_0x5053c0[_0xe8ef('0x3a')],'value':_0x3b2d1e[_0x5053c0[_0xe8ef('0x3f')]['name']['toLowerCase']()][_0xe8ef('0x2c')]()});}});}return _0x5c6b5d;}exports['queue']=function(_0xa5e4d8,_0x12c60a,_0x1e401b,_0x4e3f8a,_0x3746ee,_0x294e48){var _0x35f333,_0x3622a0;_0x294e48[_0xe8ef('0x1c')]=intUtil[_0xe8ef('0x40')](_0x294e48[_0xe8ef('0x1c')]);_0x294e48[_0xe8ef('0x41')]=intUtil['stripTrailingSlash'](_0x294e48['serverUrl']);if(_0x3746ee&&_0x3746ee[_0xe8ef('0x42')]){logger[_0xe8ef('0xc')]('[QUEUE]',_0xe8ef('0x43'));_0x12c60a[_0xe8ef('0x44')]=util[_0xe8ef('0x1a')](_0xe8ef('0x45'),_0x294e48[_0xe8ef('0x41')],_0x12c60a['uniqueid'],md5(_0x12c60a['uniqueid']));}else{_0x12c60a['recordingURL']='';}headers[_0xe8ef('0x46')]=getAuth(_0x294e48);return getUser(_0x294e48,_0x4e3f8a['email'])[_0xe8ef('0x20')](function(_0x4827a7){_0x35f333=_0x4827a7;logger[_0xe8ef('0xc')]('The\x20User\x20ID\x20is:',_0x35f333['id']);return getEndUser(_0x294e48,_0x12c60a['calleridname'],_0x12c60a[_0xe8ef('0x11')]);})[_0xe8ef('0x20')](function(_0x11c1c7){_0x3622a0=_0x11c1c7;logger[_0xe8ef('0xc')](_0xe8ef('0x47'),_0x3622a0['id']);return getTicket(_0x294e48,_0x35f333,_0x3622a0,_0x1e401b,_0x12c60a);})[_0xe8ef('0x20')](function(_0x11bac2){if(_0x11bac2&&_0x11bac2['id']){logger[_0xe8ef('0xc')]('Ticket\x20created!');logger[_0xe8ef('0xc')](_0xe8ef('0x48'),_0x11bac2['id']);logger[_0xe8ef('0xc')](_0xe8ef('0x49'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xe8ef('0x1a')]('user:%s',_0x4e3f8a[_0xe8ef('0x15')]),_0xe8ef('0x4a'),{'uri':util[_0xe8ef('0x1a')]('%s/helpdesk/tickets/%d',_0x294e48[_0xe8ef('0x1c')],_0x11bac2['id'])});}})[_0xe8ef('0x4b')](function(_0x116ffe){logger[_0xe8ef('0x4c')](_0xe8ef('0x49'),JSON[_0xe8ef('0x30')](_0x116ffe));});};exports[_0xe8ef('0x4d')]=function(_0x443974,_0xf4fc3c,_0x2fc7a2,_0x245e9e,_0x201294,_0x25cf95,_0x45fcfb){var _0x508af0,_0x3f9edd;_0x25cf95[_0xe8ef('0x1c')]=intUtil['stripTrailingSlash'](_0x25cf95[_0xe8ef('0x1c')]);_0x25cf95[_0xe8ef('0x41')]=intUtil[_0xe8ef('0x40')](_0x25cf95[_0xe8ef('0x41')]);if(_0x45fcfb&&_0x45fcfb[_0xe8ef('0x4e')]&&_0x45fcfb[_0xe8ef('0x4e')]!==_0xe8ef('0x4f')){logger[_0xe8ef('0xc')](_0xe8ef('0x50'),'Recording\x20is\x20enabled!');_0xf4fc3c['recordingURL']=util['format'](_0xe8ef('0x45'),_0x25cf95['serverUrl'],_0xf4fc3c[_0xe8ef('0x51')],md5(_0xf4fc3c[_0xe8ef('0x51')]));}headers[_0xe8ef('0x46')]=getAuth(_0x25cf95);return getUser(_0x25cf95,_0x245e9e[_0xe8ef('0x22')])[_0xe8ef('0x20')](function(_0xf2aa11){_0x508af0=_0xf2aa11;logger['info'](_0xe8ef('0x52'),_0x508af0['id']);return getEndUser(_0x25cf95,_0xf4fc3c[_0xe8ef('0x53')],_0xf4fc3c[_0xe8ef('0x54')]);})[_0xe8ef('0x20')](function(_0x56628d){_0x3f9edd=_0x56628d;logger[_0xe8ef('0xc')](_0xe8ef('0x47'),_0x3f9edd['id']);return getTicket(_0x25cf95,_0x508af0,_0x3f9edd,_0x2fc7a2,_0xf4fc3c);})[_0xe8ef('0x20')](function(_0x4c5c50){if(_0x4c5c50&&_0x4c5c50['id']){logger[_0xe8ef('0xc')](_0xe8ef('0x55'));logger[_0xe8ef('0xc')]('The\x20Ticket\x20ID\x20is:',_0x4c5c50['id']);logger[_0xe8ef('0xc')](_0xe8ef('0x50'),_0xe8ef('0x56'));emit(util[_0xe8ef('0x1a')](_0xe8ef('0x57'),_0x245e9e[_0xe8ef('0x15')]),_0xe8ef('0x4a'),{'uri':util[_0xe8ef('0x1a')](_0xe8ef('0x58'),_0x25cf95['remoteUri'],_0x4c5c50['id'])});}})['catch'](function(_0x2bd8a3){logger[_0xe8ef('0x4c')](_0xe8ef('0x50'),JSON[_0xe8ef('0x30')](_0x2bd8a3));});};exports[_0xe8ef('0x59')]=function(_0x302cda,_0x37a205,_0xe6c0df,_0x11f3b4,_0x3f6b83,_0x520bdd){var _0x40d17f,_0x4b50fd;_0x520bdd[_0xe8ef('0x1c')]=intUtil[_0xe8ef('0x40')](_0x520bdd[_0xe8ef('0x1c')]);_0x520bdd[_0xe8ef('0x41')]=intUtil['stripTrailingSlash'](_0x520bdd['serverUrl']);if(_0x3f6b83&&_0x3f6b83[_0xe8ef('0x42')]){logger['info']('['+_0x37a205[_0xe8ef('0x5a')][_0xe8ef('0x5b')]()+']',_0xe8ef('0x43'));_0x37a205[_0xe8ef('0x44')]=util['format'](_0xe8ef('0x45'),_0x520bdd['serverUrl'],_0x37a205['uniqueid'],md5(_0x37a205[_0xe8ef('0x51')]));}else{_0x37a205[_0xe8ef('0x44')]='';}headers[_0xe8ef('0x46')]=getAuth(_0x520bdd);return getUser(_0x520bdd,'')[_0xe8ef('0x20')](function(_0x4a28e1){_0x40d17f=_0x4a28e1;logger['info'](_0xe8ef('0x52'),_0x40d17f['id']);return getEndUser(_0x520bdd,_0x37a205['calleridname'],_0x37a205[_0xe8ef('0x11')]);})[_0xe8ef('0x20')](function(_0x29406a){_0x4b50fd=_0x29406a;logger[_0xe8ef('0xc')](_0xe8ef('0x47'),_0x4b50fd['id']);return getTicket(_0x520bdd,_0x40d17f,_0x4b50fd,_0xe6c0df,_0x37a205);})[_0xe8ef('0x20')](function(_0x3bf074){if(_0x3bf074){logger[_0xe8ef('0xc')](_0xe8ef('0x55'));logger[_0xe8ef('0xc')](_0xe8ef('0x48'),_0x3bf074['id']);}})[_0xe8ef('0x4b')](function(_0x2e43ec){logger[_0xe8ef('0x4c')]('['+_0x37a205[_0xe8ef('0x5a')]['toUpperCase']()+']',JSON[_0xe8ef('0x30')](_0x2e43ec));});};
\ No newline at end of file
+var _0xdd28=['Searching\x20enduser\x20with\x20phone','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','Enduser\x20created.','apiKey','toString','base64','stringify','GET','map','includes','string','type','customField','nameField','toLowerCase','content','picklist','idField','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','user:%s','catch','error','outbound','recordingFormat','[OUTBOUND]','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/helpdesk/tickets/%d','toUpperCase','lastevent','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','remoteUri','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!'];(function(_0xa84d75,_0x4573e6){var _0x24bf0a=function(_0x337eb3){while(--_0x337eb3){_0xa84d75['push'](_0xa84d75['shift']());}};_0x24bf0a(++_0x4573e6);}(_0xdd28,0x92));var _0x8dd2=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xdd28[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x8dd2('0x0'));var rp=require(_0x8dd2('0x1'));var md5=require(_0x8dd2('0x2'));var util=require(_0x8dd2('0x3'));var Redis=require(_0x8dd2('0x4'));var intUtil=require(_0x8dd2('0x5'));var config=require('../../../../config/environment');var logger=require(_0x8dd2('0x6'))(_0x8dd2('0x7'));config[_0x8dd2('0x8')]=_[_0x8dd2('0x9')](config[_0x8dd2('0x8')],{'host':_0x8dd2('0xa'),'port':0x18eb});var io=require(_0x8dd2('0xb'))(new Redis(config[_0x8dd2('0x8')]));var headers={'Content-Type':_0x8dd2('0xc'),'Accept':_0x8dd2('0xc')};function emit(_0x1c6493,_0x30eb9a,_0x36b46d){io['to'](_0x1c6493)['emit'](_0x30eb9a,_0x36b46d);}function getTicket(_0x399dbb,_0x5f00b0,_0x3f459d,_0x43575b,_0x31e7ad){logger[_0x8dd2('0xd')](_0x8dd2('0xe'));var _0x2bee3e=_[_0x8dd2('0xf')]({'responder_id':_0x5f00b0['id'],'requester_id':_0x3f459d['id'],'name':util[_0x8dd2('0x10')](_0x8dd2('0x11'),_0x31e7ad[_0x8dd2('0x12')]),'phone':_0x31e7ad[_0x8dd2('0x13')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x8dd2('0x14')](_0x43575b[_0x8dd2('0x15')],_0x31e7ad,'\x20'),'description':intUtil[_0x8dd2('0x14')](_0x43575b[_0x8dd2('0x16')],_0x31e7ad,_0x8dd2('0x17')),'tags':getTags(_0x43575b[_0x8dd2('0x18')],_0x8dd2('0x19'))},getCustomFields(_0x43575b[_0x8dd2('0x1a')],_0x31e7ad));_0x2bee3e[_0x8dd2('0x1b')]=_[_0x8dd2('0x1c')](_[_0x8dd2('0x1d')](_0x2bee3e['custom_fields'],'id'),_0x8dd2('0x1e'));return request({'uri':util[_0x8dd2('0x10')]('%s/api/v2/tickets',_0x399dbb[_0x8dd2('0x1f')]),'method':_0x8dd2('0x20'),'body':_0x2bee3e})[_0x8dd2('0x21')](function(_0xc7c694){logger['info'](_0x8dd2('0x22'));return _0xc7c694;});}function getUser(_0x1a0eb2,_0x4ac393){if(intUtil[_0x8dd2('0x23')](_0x4ac393)){return request({'uri':util[_0x8dd2('0x10')](_0x8dd2('0x24'),_0x1a0eb2['remoteUri']),'qs':{'email':_0x4ac393}})['then'](function(_0x59f2a0){if(_0x59f2a0[_0x8dd2('0x25')]){logger[_0x8dd2('0xd')](_0x8dd2('0x26'));return _['find'](_0x59f2a0,function(_0x523aa8){return _0x523aa8['contact'][_0x8dd2('0x27')]===_0x4ac393;});}else{logger[_0x8dd2('0xd')](_0x8dd2('0x28'));return request({'uri':util[_0x8dd2('0x10')](_0x8dd2('0x29'),_0x1a0eb2[_0x8dd2('0x1f')])})[_0x8dd2('0x21')](function(_0x831a87){logger['info'](_0x8dd2('0x2a'));return _0x831a87;});}});}else{logger[_0x8dd2('0xd')](_0x8dd2('0x2b'));return request({'uri':util[_0x8dd2('0x10')](_0x8dd2('0x29'),_0x1a0eb2[_0x8dd2('0x1f')])})[_0x8dd2('0x21')](function(_0x4df8d4){logger['info'](_0x8dd2('0x2a'));return _0x4df8d4;});}}function getEndUser(_0x5050e7,_0x2374b1,_0x3fcb47){logger[_0x8dd2('0xd')](_0x8dd2('0x2c'),_0x3fcb47);return request({'uri':util[_0x8dd2('0x10')]('%s/api/v2/contacts',_0x5050e7['remoteUri']),'qs':{'phone':_0x3fcb47}})[_0x8dd2('0x21')](function(_0x59280b){if(_0x59280b[_0x8dd2('0x25')]){logger[_0x8dd2('0xd')](_0x8dd2('0x2d'));return _[_0x8dd2('0x2e')](_0x59280b,{'phone':_0x3fcb47});}else{logger[_0x8dd2('0xd')](_0x8dd2('0x2f'));return request({'uri':util[_0x8dd2('0x10')](_0x8dd2('0x30'),_0x5050e7['remoteUri']),'method':_0x8dd2('0x20'),'body':{'name':_0x2374b1,'phone':_0x3fcb47}})[_0x8dd2('0x21')](function(_0x31646b){logger['info'](_0x8dd2('0x31'));return _0x31646b;});}});}function getAuth(_0x1d0873){return util[_0x8dd2('0x10')]('Basic\x20%s',new Buffer(_0x1d0873[_0x8dd2('0x32')]+':X')[_0x8dd2('0x33')](_0x8dd2('0x34')));}function request(_0xadee50){logger['debug']('[HTTP]',JSON[_0x8dd2('0x35')](_0xadee50));return rp(_[_0x8dd2('0x9')](_0xadee50,{'method':_0x8dd2('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x467ea3,_0x28cfa0){var _0x23f894=[];if(_0x467ea3&&_0x467ea3[_0x8dd2('0x25')]>0x0){_0x23f894=_[_0x8dd2('0x37')](_0x467ea3,_0x28cfa0);}return _0x23f894;}function getCustomFields(_0x1e6e23,_0x229612){var _0x133894=[];var _0x5b4666={'custom_fields':[]};if(_0x1e6e23['length']>0x0){_['forEach'](_0x1e6e23,function(_0x1a68db){if(_[_0x8dd2('0x38')]([_0x8dd2('0x39'),'picklist'],_0x1a68db[_0x8dd2('0x3a')])&&_0x1a68db['nameField']&&!_0x1a68db[_0x8dd2('0x3b')]){_0x5b4666[_0x1a68db[_0x8dd2('0x3c')][_0x8dd2('0x3d')]()]=_0x1a68db[_0x8dd2('0x3e')][_0x8dd2('0x33')]();}else if(_[_0x8dd2('0x38')]([_0x8dd2('0x39'),_0x8dd2('0x3f')],_0x1a68db[_0x8dd2('0x3a')])&&_0x1a68db[_0x8dd2('0x40')]&&_0x1a68db[_0x8dd2('0x3b')]){_0x5b4666[_0x8dd2('0x1b')][_0x8dd2('0x41')]({'id':_0x1a68db[_0x8dd2('0x40')],'value':_0x1a68db[_0x8dd2('0x3e')][_0x8dd2('0x33')]()});}else if(_0x1a68db['type']===_0x8dd2('0x42')&&_0x1a68db[_0x8dd2('0x43')]&&_0x1a68db[_0x8dd2('0x40')]&&_0x1a68db['customField']){_0x229612[_0x1a68db[_0x8dd2('0x43')]]&&_0x5b4666[_0x8dd2('0x1b')]['push']({'id':_0x1a68db[_0x8dd2('0x40')],'value':_0x229612[_0x1a68db[_0x8dd2('0x43')]][_0x8dd2('0x33')]()});}else if(_0x1a68db[_0x8dd2('0x3a')]===_0x8dd2('0x44')&&_0x1a68db[_0x8dd2('0x45')]&&_0x1a68db[_0x8dd2('0x45')][_0x8dd2('0x19')]&&_0x1a68db[_0x8dd2('0x40')]&&_0x1a68db[_0x8dd2('0x3b')]){_0x229612[_0x1a68db[_0x8dd2('0x45')][_0x8dd2('0x19')][_0x8dd2('0x3d')]()]&&_0x5b4666[_0x8dd2('0x1b')][_0x8dd2('0x41')]({'id':_0x1a68db[_0x8dd2('0x40')],'value':_0x229612[_0x1a68db[_0x8dd2('0x45')][_0x8dd2('0x19')][_0x8dd2('0x3d')]()][_0x8dd2('0x33')]()});}});}return _0x5b4666;}exports[_0x8dd2('0x46')]=function(_0x3968d0,_0x571993,_0x4e4c13,_0x997ec4,_0x5f3cb4,_0xb21a46){var _0x1aa6aa,_0x10e4b3;_0xb21a46['remoteUri']=intUtil[_0x8dd2('0x47')](_0xb21a46['remoteUri']);_0xb21a46[_0x8dd2('0x48')]=intUtil[_0x8dd2('0x47')](_0xb21a46['serverUrl']);if(_0x5f3cb4&&_0x5f3cb4[_0x8dd2('0x49')]){logger[_0x8dd2('0xd')](_0x8dd2('0x4a'),_0x8dd2('0x4b'));_0x571993[_0x8dd2('0x4c')]=util[_0x8dd2('0x10')](_0x8dd2('0x4d'),_0xb21a46[_0x8dd2('0x48')],_0x571993[_0x8dd2('0x4e')],md5(_0x571993[_0x8dd2('0x4e')]));}else{_0x571993['recordingURL']='';}headers[_0x8dd2('0x4f')]=getAuth(_0xb21a46);return getUser(_0xb21a46,_0x997ec4[_0x8dd2('0x27')])[_0x8dd2('0x21')](function(_0x395e56){_0x1aa6aa=_0x395e56;logger[_0x8dd2('0xd')](_0x8dd2('0x50'),_0x1aa6aa['id']);return getEndUser(_0xb21a46,_0x571993[_0x8dd2('0x12')],_0x571993[_0x8dd2('0x13')]);})[_0x8dd2('0x21')](function(_0x2e8f7f){_0x10e4b3=_0x2e8f7f;logger[_0x8dd2('0xd')](_0x8dd2('0x51'),_0x10e4b3['id']);return getTicket(_0xb21a46,_0x1aa6aa,_0x10e4b3,_0x4e4c13,_0x571993);})[_0x8dd2('0x21')](function(_0x2527db){if(_0x2527db&&_0x2527db['id']){logger[_0x8dd2('0xd')](_0x8dd2('0x22'));logger[_0x8dd2('0xd')](_0x8dd2('0x52'),_0x2527db['id']);logger[_0x8dd2('0xd')](_0x8dd2('0x4a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x8dd2('0x10')](_0x8dd2('0x53'),_0x997ec4['name']),'trigger:browser:url',{'uri':util[_0x8dd2('0x10')]('%s/helpdesk/tickets/%d',_0xb21a46[_0x8dd2('0x1f')],_0x2527db['id'])});}})[_0x8dd2('0x54')](function(_0x2048f9){logger[_0x8dd2('0x55')](_0x8dd2('0x4a'),JSON[_0x8dd2('0x35')](_0x2048f9));});};exports[_0x8dd2('0x56')]=function(_0x4d786e,_0x1dfd74,_0x584af9,_0x486706,_0x40b71d,_0x1b9c42,_0x1d3317){var _0x35cf4f,_0x42c8a5;_0x1b9c42[_0x8dd2('0x1f')]=intUtil[_0x8dd2('0x47')](_0x1b9c42['remoteUri']);_0x1b9c42[_0x8dd2('0x48')]=intUtil[_0x8dd2('0x47')](_0x1b9c42[_0x8dd2('0x48')]);if(_0x1d3317&&_0x1d3317[_0x8dd2('0x57')]&&_0x1d3317[_0x8dd2('0x57')]!=='none'){logger[_0x8dd2('0xd')](_0x8dd2('0x58'),_0x8dd2('0x4b'));_0x1dfd74[_0x8dd2('0x4c')]=util[_0x8dd2('0x10')](_0x8dd2('0x4d'),_0x1b9c42[_0x8dd2('0x48')],_0x1dfd74['uniqueid'],md5(_0x1dfd74[_0x8dd2('0x4e')]));}headers[_0x8dd2('0x4f')]=getAuth(_0x1b9c42);return getUser(_0x1b9c42,_0x486706[_0x8dd2('0x27')])['then'](function(_0x3f6bf3){_0x35cf4f=_0x3f6bf3;logger[_0x8dd2('0xd')](_0x8dd2('0x50'),_0x35cf4f['id']);return getEndUser(_0x1b9c42,_0x1dfd74['destcalleridname'],_0x1dfd74[_0x8dd2('0x59')]);})['then'](function(_0x30aae6){_0x42c8a5=_0x30aae6;logger[_0x8dd2('0xd')](_0x8dd2('0x51'),_0x42c8a5['id']);return getTicket(_0x1b9c42,_0x35cf4f,_0x42c8a5,_0x584af9,_0x1dfd74);})[_0x8dd2('0x21')](function(_0x5bcfc2){if(_0x5bcfc2&&_0x5bcfc2['id']){logger[_0x8dd2('0xd')](_0x8dd2('0x22'));logger[_0x8dd2('0xd')](_0x8dd2('0x52'),_0x5bcfc2['id']);logger[_0x8dd2('0xd')](_0x8dd2('0x58'),_0x8dd2('0x5a'));emit(util['format'](_0x8dd2('0x53'),_0x486706[_0x8dd2('0x19')]),_0x8dd2('0x5b'),{'uri':util[_0x8dd2('0x10')](_0x8dd2('0x5c'),_0x1b9c42[_0x8dd2('0x1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\ No newline at end of file