// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
+var _0xe3cd=['[HTTP]','stringify','GET','map','includes','string','customField','nameField','content','toString','picklist','type','idField','push','variable','variableName','customVariable','Variable','toLowerCase','queue','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','catch','error','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','destcalleridname','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/helpdesk/tickets/%d','unmanaged','lastevent','toUpperCase','lodash','ioredis','./util','freshdesk','redis','defaults','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','<br>','Tags','name','Fields','custom_fields','keyBy','value','%s/api/v2/tickets','remoteUri','POST','then','validateEmail','%s/api/v2/agents','length','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','Enduser\x20created.','Basic\x20%s','apiKey','base64','debug'];(function(_0x515d24,_0x443b15){var _0x5a56cb=function(_0x52180f){while(--_0x52180f){_0x515d24['push'](_0x515d24['shift']());}};_0x5a56cb(++_0x443b15);}(_0xe3cd,0x19e));var _0xde3c=function(_0x2b1e2e,_0xf6875d){_0x2b1e2e=_0x2b1e2e-0x0;var _0x430f4f=_0xe3cd[_0x2b1e2e];return _0x430f4f;};'use strict';var _=require(_0xde3c('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require('util');var Redis=require(_0xde3c('0x1'));var intUtil=require(_0xde3c('0x2'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xde3c('0x3'));config[_0xde3c('0x4')]=_[_0xde3c('0x5')](config[_0xde3c('0x4')],{'host':'localhost','port':0x18eb});var io=require(_0xde3c('0x6'))(new Redis(config[_0xde3c('0x4')]));var headers={'Content-Type':_0xde3c('0x7'),'Accept':'application/json'};function emit(_0x4ca44f,_0xe23e42,_0x34d1c6){io['to'](_0x4ca44f)[_0xde3c('0x8')](_0xe23e42,_0x34d1c6);}function getTicket(_0x90f932,_0x5b98e4,_0x5c79df,_0x5262ad,_0x51f826){logger[_0xde3c('0x9')](_0xde3c('0xa'));var _0x5f218f=_[_0xde3c('0xb')]({'responder_id':_0x5b98e4['id'],'requester_id':_0x5c79df['id'],'name':util[_0xde3c('0xc')](_0xde3c('0xd'),_0x51f826[_0xde3c('0xe')]),'phone':_0x51f826[_0xde3c('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xde3c('0x10')](_0x5262ad['Subjects'],_0x51f826,'\x20'),'description':intUtil[_0xde3c('0x10')](_0x5262ad['Descriptions'],_0x51f826,_0xde3c('0x11')),'tags':getTags(_0x5262ad[_0xde3c('0x12')],_0xde3c('0x13'))},getCustomFields(_0x5262ad[_0xde3c('0x14')],_0x51f826));_0x5f218f[_0xde3c('0x15')]=_['mapValues'](_[_0xde3c('0x16')](_0x5f218f[_0xde3c('0x15')],'id'),_0xde3c('0x17'));return request({'uri':util[_0xde3c('0xc')](_0xde3c('0x18'),_0x90f932[_0xde3c('0x19')]),'method':_0xde3c('0x1a'),'body':_0x5f218f})[_0xde3c('0x1b')](function(_0x501368){logger[_0xde3c('0x9')]('Ticket\x20created!');return _0x501368;});}function getUser(_0x162882,_0xa3ff88){if(intUtil[_0xde3c('0x1c')](_0xa3ff88)){return request({'uri':util[_0xde3c('0xc')](_0xde3c('0x1d'),_0x162882[_0xde3c('0x19')]),'qs':{'email':_0xa3ff88}})[_0xde3c('0x1b')](function(_0x35898f){if(_0x35898f[_0xde3c('0x1e')]){logger['info']('Agent\x20found!');return _[_0xde3c('0x1f')](_0x35898f,function(_0x2926aa){return _0x2926aa['contact'][_0xde3c('0x20')]===_0xa3ff88;});}else{logger[_0xde3c('0x9')](_0xde3c('0x21'));return request({'uri':util[_0xde3c('0xc')](_0xde3c('0x22'),_0x162882[_0xde3c('0x19')])})[_0xde3c('0x1b')](function(_0xc727d5){logger[_0xde3c('0x9')](_0xde3c('0x23'));return _0xc727d5;});}});}else{logger[_0xde3c('0x9')](_0xde3c('0x24'));return request({'uri':util['format'](_0xde3c('0x22'),_0x162882[_0xde3c('0x19')])})['then'](function(_0x7c58){logger[_0xde3c('0x9')](_0xde3c('0x23'));return _0x7c58;});}}function getEndUser(_0x4e7f86,_0x4c263e,_0x4d85a9){logger[_0xde3c('0x9')](_0xde3c('0x25'),_0x4d85a9);return request({'uri':util[_0xde3c('0xc')]('%s/api/v2/contacts',_0x4e7f86[_0xde3c('0x19')]),'qs':{'phone':_0x4d85a9}})[_0xde3c('0x1b')](function(_0x49a189){if(_0x49a189['length']){logger[_0xde3c('0x9')](_0xde3c('0x26'));return _['find'](_0x49a189,{'phone':_0x4d85a9});}else{logger[_0xde3c('0x9')](_0xde3c('0x27'));return request({'uri':util['format'](_0xde3c('0x28'),_0x4e7f86[_0xde3c('0x19')]),'method':'POST','body':{'name':_0x4c263e,'phone':_0x4d85a9}})[_0xde3c('0x1b')](function(_0x1fc1b7){logger['info'](_0xde3c('0x29'));return _0x1fc1b7;});}});}function getAuth(_0x1583ca){return util[_0xde3c('0xc')](_0xde3c('0x2a'),new Buffer(_0x1583ca[_0xde3c('0x2b')]+':X')['toString'](_0xde3c('0x2c')));}function request(_0x275f93){logger[_0xde3c('0x2d')](_0xde3c('0x2e'),JSON[_0xde3c('0x2f')](_0x275f93));return rp(_[_0xde3c('0x5')](_0x275f93,{'method':_0xde3c('0x30'),'headers':headers,'json':!![]}));}function getTags(_0xa05141,_0x107484){var _0x34a857=[];if(_0xa05141&&_0xa05141[_0xde3c('0x1e')]>0x0){_0x34a857=_[_0xde3c('0x31')](_0xa05141,_0x107484);}return _0x34a857;}function getCustomFields(_0x596758,_0x5fd61e){var _0x570491=[];var _0x37796f={'custom_fields':[]};if(_0x596758['length']>0x0){_['forEach'](_0x596758,function(_0x4bb297){if(_[_0xde3c('0x32')]([_0xde3c('0x33'),'picklist'],_0x4bb297['type'])&&_0x4bb297['nameField']&&!_0x4bb297[_0xde3c('0x34')]){_0x37796f[_0x4bb297[_0xde3c('0x35')]['toLowerCase']()]=_0x4bb297[_0xde3c('0x36')][_0xde3c('0x37')]();}else if(_['includes']([_0xde3c('0x33'),_0xde3c('0x38')],_0x4bb297[_0xde3c('0x39')])&&_0x4bb297[_0xde3c('0x3a')]&&_0x4bb297[_0xde3c('0x34')]){_0x37796f[_0xde3c('0x15')][_0xde3c('0x3b')]({'id':_0x4bb297[_0xde3c('0x3a')],'value':_0x4bb297[_0xde3c('0x36')][_0xde3c('0x37')]()});}else if(_0x4bb297['type']===_0xde3c('0x3c')&&_0x4bb297[_0xde3c('0x3d')]&&_0x4bb297['idField']&&_0x4bb297[_0xde3c('0x34')]){_0x5fd61e[_0x4bb297[_0xde3c('0x3d')]]&&_0x37796f[_0xde3c('0x15')][_0xde3c('0x3b')]({'id':_0x4bb297['idField'],'value':_0x5fd61e[_0x4bb297['variableName']][_0xde3c('0x37')]()});}else if(_0x4bb297[_0xde3c('0x39')]===_0xde3c('0x3e')&&_0x4bb297[_0xde3c('0x3f')]&&_0x4bb297[_0xde3c('0x3f')][_0xde3c('0x13')]&&_0x4bb297[_0xde3c('0x3a')]&&_0x4bb297['customField']){_0x5fd61e[_0x4bb297[_0xde3c('0x3f')]['name'][_0xde3c('0x40')]()]&&_0x37796f[_0xde3c('0x15')][_0xde3c('0x3b')]({'id':_0x4bb297[_0xde3c('0x3a')],'value':_0x5fd61e[_0x4bb297[_0xde3c('0x3f')][_0xde3c('0x13')][_0xde3c('0x40')]()][_0xde3c('0x37')]()});}});}return _0x37796f;}exports[_0xde3c('0x41')]=function(_0x38dfd0,_0x500cb2,_0x309e7f,_0x10fb4c,_0x2d5f93,_0x118427){var _0x23bd13,_0x303ba0;_0x118427[_0xde3c('0x19')]=intUtil['stripTrailingSlash'](_0x118427[_0xde3c('0x19')]);_0x118427[_0xde3c('0x42')]=intUtil['stripTrailingSlash'](_0x118427['serverUrl']);if(_0x2d5f93&&_0x2d5f93[_0xde3c('0x43')]){logger['info'](_0xde3c('0x44'),_0xde3c('0x45'));_0x500cb2['recordingURL']=util[_0xde3c('0xc')](_0xde3c('0x46'),_0x118427[_0xde3c('0x42')],_0x500cb2[_0xde3c('0x47')],md5(_0x500cb2['uniqueid']));}else{_0x500cb2[_0xde3c('0x48')]='';}headers[_0xde3c('0x49')]=getAuth(_0x118427);return getUser(_0x118427,_0x10fb4c[_0xde3c('0x20')])['then'](function(_0x10d9cf){_0x23bd13=_0x10d9cf;logger[_0xde3c('0x9')](_0xde3c('0x4a'),_0x23bd13['id']);return getEndUser(_0x118427,_0x500cb2[_0xde3c('0xe')],_0x500cb2['calleridnum']);})[_0xde3c('0x1b')](function(_0x23c969){_0x303ba0=_0x23c969;logger[_0xde3c('0x9')](_0xde3c('0x4b'),_0x303ba0['id']);return getTicket(_0x118427,_0x23bd13,_0x303ba0,_0x309e7f,_0x500cb2);})[_0xde3c('0x1b')](function(_0x49b02d){if(_0x49b02d&&_0x49b02d['id']){logger[_0xde3c('0x9')](_0xde3c('0x4c'));logger[_0xde3c('0x9')](_0xde3c('0x4d'),_0x49b02d['id']);logger[_0xde3c('0x9')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xde3c('0xc')](_0xde3c('0x4e'),_0x10fb4c[_0xde3c('0x13')]),_0xde3c('0x4f'),{'uri':util[_0xde3c('0xc')]('%s/helpdesk/tickets/%d',_0x118427['remoteUri'],_0x49b02d['id'])});}})[_0xde3c('0x50')](function(_0x31abe0){logger[_0xde3c('0x51')](_0xde3c('0x44'),JSON[_0xde3c('0x2f')](_0x31abe0));});};exports['outbound']=function(_0x4ac5a8,_0x3b8193,_0x18f05c,_0xa4970,_0x30ad3e,_0x19142d,_0x5ca132){var _0x4f8c37,_0x5b4226;_0x19142d['remoteUri']=intUtil['stripTrailingSlash'](_0x19142d['remoteUri']);_0x19142d[_0xde3c('0x42')]=intUtil[_0xde3c('0x52')](_0x19142d[_0xde3c('0x42')]);if(_0x5ca132&&_0x5ca132['recordingFormat']&&_0x5ca132[_0xde3c('0x53')]!==_0xde3c('0x54')){logger[_0xde3c('0x9')](_0xde3c('0x55'),'Recording\x20is\x20enabled!');_0x3b8193[_0xde3c('0x48')]=util[_0xde3c('0xc')](_0xde3c('0x46'),_0x19142d[_0xde3c('0x42')],_0x3b8193[_0xde3c('0x47')],md5(_0x3b8193[_0xde3c('0x47')]));}headers['Authorization']=getAuth(_0x19142d);return getUser(_0x19142d,_0xa4970[_0xde3c('0x20')])['then'](function(_0x5c2d21){_0x4f8c37=_0x5c2d21;logger[_0xde3c('0x9')](_0xde3c('0x4a'),_0x4f8c37['id']);return getEndUser(_0x19142d,_0x3b8193[_0xde3c('0x56')],_0x3b8193['destcalleridnum']);})[_0xde3c('0x1b')](function(_0x2c9b71){_0x5b4226=_0x2c9b71;logger[_0xde3c('0x9')](_0xde3c('0x4b'),_0x5b4226['id']);return getTicket(_0x19142d,_0x4f8c37,_0x5b4226,_0x18f05c,_0x3b8193);})[_0xde3c('0x1b')](function(_0x4a4059){if(_0x4a4059&&_0x4a4059['id']){logger[_0xde3c('0x9')]('Ticket\x20created!');logger[_0xde3c('0x9')](_0xde3c('0x4d'),_0x4a4059['id']);logger['info'](_0xde3c('0x55'),_0xde3c('0x57'));emit(util[_0xde3c('0xc')](_0xde3c('0x4e'),_0xa4970[_0xde3c('0x13')]),_0xde3c('0x4f'),{'uri':util[_0xde3c('0xc')](_0xde3c('0x58'),_0x19142d[_0xde3c('0x19')],_0x4a4059['id'])});}})[_0xde3c('0x50')](function(_0x560d75){logger[_0xde3c('0x51')](_0xde3c('0x55'),JSON[_0xde3c('0x2f')](_0x560d75));});};exports[_0xde3c('0x59')]=function(_0x2c8de0,_0x236064,_0x47cac4,_0x56cfdb,_0x43f5e8,_0x51fe59){var _0x389b86,_0x400c91;_0x51fe59['remoteUri']=intUtil[_0xde3c('0x52')](_0x51fe59[_0xde3c('0x19')]);_0x51fe59[_0xde3c('0x42')]=intUtil[_0xde3c('0x52')](_0x51fe59['serverUrl']);if(_0x43f5e8&&_0x43f5e8['monitor_format']){logger['info']('['+_0x236064[_0xde3c('0x5a')][_0xde3c('0x5b')]()+']',_0xde3c('0x45'));_0x236064['recordingURL']=util['format'](_0xde3c('0x46'),_0x51fe59[_0xde3c('0x42')],_0x236064[_0xde3c('0x47')],md5(_0x236064[_0xde3c('0x47')]));}else{_0x236064[_0xde3c('0x48')]='';}headers[_0xde3c('0x49')]=getAuth(_0x51fe59);return getUser(_0x51fe59,'')[_0xde3c('0x1b')](function(_0x462a5f){_0x389b86=_0x462a5f;logger[_0xde3c('0x9')](_0xde3c('0x4a'),_0x389b86['id']);return getEndUser(_0x51fe59,_0x236064[_0xde3c('0xe')],_0x236064[_0xde3c('0xf')]);})[_0xde3c('0x1b')](function(_0x5b2d08){_0x400c91=_0x5b2d08;logger['info']('The\x20Enduser\x20ID\x20is:',_0x400c91['id']);return getTicket(_0x51fe59,_0x389b86,_0x400c91,_0x47cac4,_0x236064);})[_0xde3c('0x1b')](function(_0x1bb0bc){if(_0x1bb0bc){logger[_0xde3c('0x9')](_0xde3c('0x4c'));logger[_0xde3c('0x9')]('The\x20Ticket\x20ID\x20is:',_0x1bb0bc['id']);}})[_0xde3c('0x50')](function(_0x7e1503){logger[_0xde3c('0x51')]('['+_0x236064[_0xde3c('0x5a')][_0xde3c('0x5b')]()+']',JSON['stringify'](_0x7e1503));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff