Built motion from commit 9d1906d1.|2.5.40
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index dfdb6f7..44c6712 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x2763=['md5','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','defaults','redis','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','merge','format','calleridname','calleridnum','Descriptions','<br>','Tags','Fields','custom_fields','keyBy','value','remoteUri','then','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','map','forEach','nameField','customField','toLowerCase','content','type','idField','push','variable','variableName','Variable','name','stripTrailingSlash','serverUrl','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','Authorization','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','[OUTBOUND]','monitor_format','toUpperCase','lastevent','lodash'];(function(_0x2230ac,_0x38d892){var _0x4ac181=function(_0xcf74fa){while(--_0xcf74fa){_0x2230ac['push'](_0x2230ac['shift']());}};_0x4ac181(++_0x38d892);}(_0x2763,0x1bc));var _0x3276=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x2763[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x3276('0x0'));var rp=require('request-promise');var md5=require(_0x3276('0x1'));var util=require('util');var Redis=require(_0x3276('0x2'));var intUtil=require(_0x3276('0x3'));var config=require(_0x3276('0x4'));var logger=require(_0x3276('0x5'))(_0x3276('0x6'));config['redis']=_[_0x3276('0x7')](config[_0x3276('0x8')],{'host':_0x3276('0x9'),'port':0x18eb});var io=require(_0x3276('0xa'))(new Redis(config[_0x3276('0x8')]));var headers={'Content-Type':_0x3276('0xb'),'Accept':_0x3276('0xb')};function emit(_0x5939ce,_0x58444d,_0x14b997){io['to'](_0x5939ce)['emit'](_0x58444d,_0x14b997);}function getTicket(_0x218d0d,_0x52110d,_0x41db84,_0x2057ea,_0x19ca68){logger['info'](_0x3276('0xc'));var _0x2d9fb7=_[_0x3276('0xd')]({'responder_id':_0x52110d['id'],'requester_id':_0x41db84['id'],'name':util[_0x3276('0xe')]('Caller\x20-\x20%s',_0x19ca68[_0x3276('0xf')]),'phone':_0x19ca68[_0x3276('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x2057ea['Subjects'],_0x19ca68,'\x20'),'description':intUtil['getString'](_0x2057ea[_0x3276('0x11')],_0x19ca68,_0x3276('0x12')),'tags':getTags(_0x2057ea[_0x3276('0x13')],'name')},getCustomFields(_0x2057ea[_0x3276('0x14')],_0x19ca68));_0x2d9fb7[_0x3276('0x15')]=_['mapValues'](_[_0x3276('0x16')](_0x2d9fb7[_0x3276('0x15')],'id'),_0x3276('0x17'));return request({'uri':util[_0x3276('0xe')]('%s/api/v2/tickets',_0x218d0d[_0x3276('0x18')]),'method':'POST','body':_0x2d9fb7})[_0x3276('0x19')](function(_0x398f0d){logger[_0x3276('0x1a')](_0x3276('0x1b'));return _0x398f0d;});}function getUser(_0x108771,_0x244f0c){if(intUtil[_0x3276('0x1c')](_0x244f0c)){return request({'uri':util[_0x3276('0xe')](_0x3276('0x1d'),_0x108771[_0x3276('0x18')]),'qs':{'email':_0x244f0c}})['then'](function(_0x334477){if(_0x334477[_0x3276('0x1e')]){logger['info'](_0x3276('0x1f'));return _[_0x3276('0x20')](_0x334477,function(_0x3bab9e){return _0x3bab9e[_0x3276('0x21')][_0x3276('0x22')]===_0x244f0c;});}else{logger['info'](_0x3276('0x23'));return request({'uri':util[_0x3276('0xe')]('%s/api/v2/agents/me',_0x108771['remoteUri'])})[_0x3276('0x19')](function(_0x4abddf){logger[_0x3276('0x1a')]('Admin\x20account\x20selected.');return _0x4abddf;});}});}else{logger[_0x3276('0x1a')](_0x3276('0x24'));return request({'uri':util[_0x3276('0xe')](_0x3276('0x25'),_0x108771[_0x3276('0x18')])})['then'](function(_0x1d3c9f){logger[_0x3276('0x1a')](_0x3276('0x26'));return _0x1d3c9f;});}}function getEndUser(_0x231ff8,_0x6731c9,_0x3d9e22){logger[_0x3276('0x1a')](_0x3276('0x27'),_0x3d9e22);return request({'uri':util['format']('%s/api/v2/contacts',_0x231ff8[_0x3276('0x18')]),'qs':{'phone':_0x3d9e22}})[_0x3276('0x19')](function(_0x15ac43){if(_0x15ac43[_0x3276('0x1e')]){logger[_0x3276('0x1a')](_0x3276('0x28'));return _[_0x3276('0x20')](_0x15ac43,{'phone':_0x3d9e22});}else{logger[_0x3276('0x1a')](_0x3276('0x29'));return request({'uri':util[_0x3276('0xe')]('%s/api/v2/contacts',_0x231ff8[_0x3276('0x18')]),'method':_0x3276('0x2a'),'body':{'name':_0x6731c9,'phone':_0x3d9e22}})[_0x3276('0x19')](function(_0xb3c7e9){logger[_0x3276('0x1a')]('Enduser\x20created.');return _0xb3c7e9;});}});}function getAuth(_0x5511d1){return util[_0x3276('0xe')](_0x3276('0x2b'),new Buffer(_0x5511d1[_0x3276('0x2c')]+':X')[_0x3276('0x2d')](_0x3276('0x2e')));}function request(_0x227f81){logger[_0x3276('0x2f')](_0x3276('0x30'),JSON[_0x3276('0x31')](_0x227f81));return rp(_[_0x3276('0x7')](_0x227f81,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x394133,_0x596a22){var _0x470eba=[];if(_0x394133&&_0x394133['length']>0x0){_0x470eba=_[_0x3276('0x32')](_0x394133,_0x596a22);}return _0x470eba;}function getCustomFields(_0x747d21,_0x21b001){var _0x4966c2=[];var _0x42d1bc={'custom_fields':[]};if(_0x747d21[_0x3276('0x1e')]>0x0){_[_0x3276('0x33')](_0x747d21,function(_0x2a6eb5){if(_0x2a6eb5['type']==='string'&&_0x2a6eb5[_0x3276('0x34')]&&!_0x2a6eb5[_0x3276('0x35')]){_0x42d1bc[_0x2a6eb5[_0x3276('0x34')][_0x3276('0x36')]()]=_0x2a6eb5[_0x3276('0x37')]['toString']();}else if(_0x2a6eb5[_0x3276('0x38')]==='string'&&_0x2a6eb5[_0x3276('0x39')]&&_0x2a6eb5[_0x3276('0x35')]){_0x42d1bc[_0x3276('0x15')][_0x3276('0x3a')]({'id':_0x2a6eb5['idField'],'value':_0x2a6eb5['content']['toString']()});}else if(_0x2a6eb5[_0x3276('0x38')]===_0x3276('0x3b')&&_0x2a6eb5[_0x3276('0x3c')]&&_0x2a6eb5[_0x3276('0x39')]&&_0x2a6eb5[_0x3276('0x35')]){_0x21b001[_0x2a6eb5['variableName']]&&_0x42d1bc[_0x3276('0x15')][_0x3276('0x3a')]({'id':_0x2a6eb5[_0x3276('0x39')],'value':_0x21b001[_0x2a6eb5[_0x3276('0x3c')]][_0x3276('0x2d')]()});}else if(_0x2a6eb5[_0x3276('0x38')]==='customVariable'&&_0x2a6eb5[_0x3276('0x3d')]&&_0x2a6eb5[_0x3276('0x3d')]['name']&&_0x2a6eb5[_0x3276('0x39')]&&_0x2a6eb5['customField']){_0x21b001[_0x2a6eb5[_0x3276('0x3d')][_0x3276('0x3e')][_0x3276('0x36')]()]&&_0x42d1bc[_0x3276('0x15')][_0x3276('0x3a')]({'id':_0x2a6eb5[_0x3276('0x39')],'value':_0x21b001[_0x2a6eb5[_0x3276('0x3d')][_0x3276('0x3e')]['toLowerCase']()][_0x3276('0x2d')]()});}});}return _0x42d1bc;}exports['queue']=function(_0x3d9924,_0x55ae14,_0x299f4c,_0x1289e2,_0x125a96,_0x112e0b){var _0x3f6c5e,_0x77103f;_0x112e0b[_0x3276('0x18')]=intUtil['stripTrailingSlash'](_0x112e0b['remoteUri']);_0x112e0b['serverUrl']=intUtil[_0x3276('0x3f')](_0x112e0b[_0x3276('0x40')]);if(_0x125a96&&_0x125a96['monitor_format']){logger[_0x3276('0x1a')]('[QUEUE]',_0x3276('0x41'));_0x55ae14[_0x3276('0x42')]=util[_0x3276('0xe')](_0x3276('0x43'),_0x112e0b['serverUrl'],_0x55ae14[_0x3276('0x44')],md5(_0x55ae14['uniqueid']));}else{_0x55ae14[_0x3276('0x42')]='';}headers['Authorization']=getAuth(_0x112e0b);return getUser(_0x112e0b,_0x1289e2[_0x3276('0x22')])[_0x3276('0x19')](function(_0x41f52d){_0x3f6c5e=_0x41f52d;logger[_0x3276('0x1a')](_0x3276('0x45'),_0x3f6c5e['id']);return getEndUser(_0x112e0b,_0x55ae14[_0x3276('0xf')],_0x55ae14['calleridnum']);})[_0x3276('0x19')](function(_0x29a39f){_0x77103f=_0x29a39f;logger[_0x3276('0x1a')](_0x3276('0x46'),_0x77103f['id']);return getTicket(_0x112e0b,_0x3f6c5e,_0x77103f,_0x299f4c,_0x55ae14);})[_0x3276('0x19')](function(_0x178818){if(_0x178818&&_0x178818['id']){logger[_0x3276('0x1a')](_0x3276('0x1b'));logger['info'](_0x3276('0x47'),_0x178818['id']);logger['info'](_0x3276('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x3276('0xe')](_0x3276('0x49'),_0x1289e2[_0x3276('0x3e')]),_0x3276('0x4a'),{'uri':util[_0x3276('0xe')](_0x3276('0x4b'),_0x112e0b[_0x3276('0x18')],_0x178818['id'])});}})[_0x3276('0x4c')](function(_0x291c5a){logger[_0x3276('0x4d')](_0x3276('0x48'),JSON['stringify'](_0x291c5a));});};exports[_0x3276('0x4e')]=function(_0x37aa4a,_0x22e557,_0x48fede,_0x42e84e,_0xc56718,_0x2eb14a,_0x225c37){var _0x32b694,_0x4c76f0;_0x2eb14a['remoteUri']=intUtil[_0x3276('0x3f')](_0x2eb14a[_0x3276('0x18')]);_0x2eb14a[_0x3276('0x40')]=intUtil['stripTrailingSlash'](_0x2eb14a[_0x3276('0x40')]);if(_0x225c37&&_0x225c37[_0x3276('0x4f')]&&_0x225c37[_0x3276('0x4f')]!==_0x3276('0x50')){logger[_0x3276('0x1a')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x22e557['recordingURL']=util[_0x3276('0xe')](_0x3276('0x43'),_0x2eb14a[_0x3276('0x40')],_0x22e557[_0x3276('0x44')],md5(_0x22e557[_0x3276('0x44')]));}headers[_0x3276('0x51')]=getAuth(_0x2eb14a);return getUser(_0x2eb14a,_0x42e84e['email'])[_0x3276('0x19')](function(_0x51c634){_0x32b694=_0x51c634;logger[_0x3276('0x1a')]('The\x20User\x20ID\x20is:',_0x32b694['id']);return getEndUser(_0x2eb14a,_0x22e557[_0x3276('0x52')],_0x22e557[_0x3276('0x53')]);})[_0x3276('0x19')](function(_0xe2d92e){_0x4c76f0=_0xe2d92e;logger['info'](_0x3276('0x46'),_0x4c76f0['id']);return getTicket(_0x2eb14a,_0x32b694,_0x4c76f0,_0x48fede,_0x22e557);})[_0x3276('0x19')](function(_0x341b2e){if(_0x341b2e&&_0x341b2e['id']){logger[_0x3276('0x1a')](_0x3276('0x1b'));logger['info'](_0x3276('0x47'),_0x341b2e['id']);logger[_0x3276('0x1a')]('[OUTBOUND]',_0x3276('0x54'));emit(util[_0x3276('0xe')](_0x3276('0x49'),_0x42e84e[_0x3276('0x3e')]),'trigger:browser:url',{'uri':util['format'](_0x3276('0x4b'),_0x2eb14a[_0x3276('0x18')],_0x341b2e['id'])});}})[_0x3276('0x4c')](function(_0x55969f){logger['error'](_0x3276('0x55'),JSON[_0x3276('0x31')](_0x55969f));});};exports['unmanaged']=function(_0x525358,_0x20a1ad,_0x2588da,_0x12876a,_0x29a4c7,_0x200c90){var _0x408ffa,_0x48fbfd;_0x200c90[_0x3276('0x18')]=intUtil[_0x3276('0x3f')](_0x200c90[_0x3276('0x18')]);_0x200c90[_0x3276('0x40')]=intUtil[_0x3276('0x3f')](_0x200c90[_0x3276('0x40')]);if(_0x29a4c7&&_0x29a4c7[_0x3276('0x56')]){logger[_0x3276('0x1a')]('['+_0x20a1ad['lastevent'][_0x3276('0x57')]()+']',_0x3276('0x41'));_0x20a1ad['recordingURL']=util[_0x3276('0xe')](_0x3276('0x43'),_0x200c90[_0x3276('0x40')],_0x20a1ad[_0x3276('0x44')],md5(_0x20a1ad[_0x3276('0x44')]));}else{_0x20a1ad[_0x3276('0x42')]='';}headers[_0x3276('0x51')]=getAuth(_0x200c90);return getUser(_0x200c90,'')[_0x3276('0x19')](function(_0x5d2b45){_0x408ffa=_0x5d2b45;logger[_0x3276('0x1a')](_0x3276('0x45'),_0x408ffa['id']);return getEndUser(_0x200c90,_0x20a1ad[_0x3276('0xf')],_0x20a1ad['calleridnum']);})[_0x3276('0x19')](function(_0x8eb9){_0x48fbfd=_0x8eb9;logger[_0x3276('0x1a')]('The\x20Enduser\x20ID\x20is:',_0x48fbfd['id']);return getTicket(_0x200c90,_0x408ffa,_0x48fbfd,_0x2588da,_0x20a1ad);})['then'](function(_0x4d9713){if(_0x4d9713){logger[_0x3276('0x1a')]('Ticket\x20created!');logger[_0x3276('0x1a')](_0x3276('0x47'),_0x4d9713['id']);}})[_0x3276('0x4c')](function(_0x189f23){logger['error']('['+_0x20a1ad[_0x3276('0x58')]['toUpperCase']()+']',JSON[_0x3276('0x31')](_0x189f23));});};
\ No newline at end of file
+var _0xfea7=['POST','validateEmail','then','length','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','stringify','defaults','GET','map','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','push','content','variable','variableName','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','error','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','getString','Subjects','Tags','name','custom_fields','mapValues','value','%s/api/v2/tickets','remoteUri'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0xfea7,0x1b5));var _0x7fea=function(_0x5b7e27,_0x36fb5a){_0x5b7e27=_0x5b7e27-0x0;var _0xbfe91f=_0xfea7[_0x5b7e27];return _0xbfe91f;};'use strict';var _=require(_0x7fea('0x0'));var rp=require(_0x7fea('0x1'));var md5=require(_0x7fea('0x2'));var util=require(_0x7fea('0x3'));var Redis=require(_0x7fea('0x4'));var intUtil=require(_0x7fea('0x5'));var config=require(_0x7fea('0x6'));var logger=require(_0x7fea('0x7'))(_0x7fea('0x8'));config[_0x7fea('0x9')]=_['defaults'](config['redis'],{'host':_0x7fea('0xa'),'port':0x18eb});var io=require(_0x7fea('0xb'))(new Redis(config[_0x7fea('0x9')]));var headers={'Content-Type':_0x7fea('0xc'),'Accept':'application/json'};function emit(_0x2e5ac4,_0x17149c,_0x448abc){io['to'](_0x2e5ac4)[_0x7fea('0xd')](_0x17149c,_0x448abc);}function getTicket(_0x478dac,_0x2934fc,_0x589b04,_0x596124,_0x54e582){logger[_0x7fea('0xe')](_0x7fea('0xf'));var _0x4d17df=_[_0x7fea('0x10')]({'responder_id':_0x2934fc['id'],'requester_id':_0x589b04['id'],'name':util[_0x7fea('0x11')](_0x7fea('0x12'),_0x54e582['calleridname']),'phone':_0x54e582['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x7fea('0x13')](_0x596124[_0x7fea('0x14')],_0x54e582,'\x20'),'description':intUtil['getString'](_0x596124['Descriptions'],_0x54e582,'<br>'),'tags':getTags(_0x596124[_0x7fea('0x15')],_0x7fea('0x16'))},getCustomFields(_0x596124['Fields'],_0x54e582));_0x4d17df[_0x7fea('0x17')]=_[_0x7fea('0x18')](_['keyBy'](_0x4d17df['custom_fields'],'id'),_0x7fea('0x19'));return request({'uri':util[_0x7fea('0x11')](_0x7fea('0x1a'),_0x478dac[_0x7fea('0x1b')]),'method':_0x7fea('0x1c'),'body':_0x4d17df})['then'](function(_0x4017a6){logger[_0x7fea('0xe')]('Ticket\x20created!');return _0x4017a6;});}function getUser(_0x4eecaf,_0x1807c0){if(intUtil[_0x7fea('0x1d')](_0x1807c0)){return request({'uri':util[_0x7fea('0x11')]('%s/api/v2/agents',_0x4eecaf[_0x7fea('0x1b')]),'qs':{'email':_0x1807c0}})[_0x7fea('0x1e')](function(_0x408c3d){if(_0x408c3d[_0x7fea('0x1f')]){logger[_0x7fea('0xe')]('Agent\x20found!');return _['find'](_0x408c3d,function(_0x4a2a28){return _0x4a2a28[_0x7fea('0x20')][_0x7fea('0x21')]===_0x1807c0;});}else{logger['info'](_0x7fea('0x22'));return request({'uri':util[_0x7fea('0x11')](_0x7fea('0x23'),_0x4eecaf[_0x7fea('0x1b')])})[_0x7fea('0x1e')](function(_0x3d7ffc){logger['info'](_0x7fea('0x24'));return _0x3d7ffc;});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x7fea('0x11')](_0x7fea('0x23'),_0x4eecaf[_0x7fea('0x1b')])})[_0x7fea('0x1e')](function(_0x59365a){logger['info']('Admin\x20account\x20selected.');return _0x59365a;});}}function getEndUser(_0x2432a3,_0x270beb,_0x4b837e){logger[_0x7fea('0xe')](_0x7fea('0x25'),_0x4b837e);return request({'uri':util[_0x7fea('0x11')](_0x7fea('0x26'),_0x2432a3[_0x7fea('0x1b')]),'qs':{'phone':_0x4b837e}})[_0x7fea('0x1e')](function(_0x2b5360){if(_0x2b5360[_0x7fea('0x1f')]){logger[_0x7fea('0xe')]('Enduser\x20found!');return _['find'](_0x2b5360,{'phone':_0x4b837e});}else{logger[_0x7fea('0xe')](_0x7fea('0x27'));return request({'uri':util[_0x7fea('0x11')](_0x7fea('0x26'),_0x2432a3[_0x7fea('0x1b')]),'method':'POST','body':{'name':_0x270beb,'phone':_0x4b837e}})['then'](function(_0x114290){logger[_0x7fea('0xe')](_0x7fea('0x28'));return _0x114290;});}});}function getAuth(_0x270abf){return util['format'](_0x7fea('0x29'),new Buffer(_0x270abf[_0x7fea('0x2a')]+':X')['toString'](_0x7fea('0x2b')));}function request(_0x18c9fb){logger['debug'](_0x7fea('0x2c'),JSON[_0x7fea('0x2d')](_0x18c9fb));return rp(_[_0x7fea('0x2e')](_0x18c9fb,{'method':_0x7fea('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x2d9c5a,_0x283a26){var _0x5e7d64=[];if(_0x2d9c5a&&_0x2d9c5a['length']>0x0){_0x5e7d64=_[_0x7fea('0x30')](_0x2d9c5a,_0x283a26);}return _0x5e7d64;}function getCustomFields(_0x4c2621,_0x37c8c5){var _0x59739a=[];var _0x3eb9f4={'custom_fields':[]};if(_0x4c2621[_0x7fea('0x1f')]>0x0){_['forEach'](_0x4c2621,function(_0x3dc7a8){if(_[_0x7fea('0x31')]([_0x7fea('0x32'),_0x7fea('0x33')],_0x3dc7a8[_0x7fea('0x34')])&&_0x3dc7a8[_0x7fea('0x35')]&&!_0x3dc7a8[_0x7fea('0x36')]){_0x3eb9f4[_0x3dc7a8[_0x7fea('0x35')][_0x7fea('0x37')]()]=_0x3dc7a8['content'][_0x7fea('0x38')]();}else if(_[_0x7fea('0x31')]([_0x7fea('0x32'),_0x7fea('0x33')],_0x3dc7a8[_0x7fea('0x34')])&&_0x3dc7a8[_0x7fea('0x39')]&&_0x3dc7a8['customField']){_0x3eb9f4[_0x7fea('0x17')][_0x7fea('0x3a')]({'id':_0x3dc7a8[_0x7fea('0x39')],'value':_0x3dc7a8[_0x7fea('0x3b')][_0x7fea('0x38')]()});}else if(_0x3dc7a8[_0x7fea('0x34')]===_0x7fea('0x3c')&&_0x3dc7a8[_0x7fea('0x3d')]&&_0x3dc7a8[_0x7fea('0x39')]&&_0x3dc7a8[_0x7fea('0x36')]){_0x37c8c5[_0x3dc7a8[_0x7fea('0x3d')]]&&_0x3eb9f4['custom_fields'][_0x7fea('0x3a')]({'id':_0x3dc7a8['idField'],'value':_0x37c8c5[_0x3dc7a8[_0x7fea('0x3d')]][_0x7fea('0x38')]()});}else if(_0x3dc7a8[_0x7fea('0x34')]==='customVariable'&&_0x3dc7a8[_0x7fea('0x3e')]&&_0x3dc7a8[_0x7fea('0x3e')][_0x7fea('0x16')]&&_0x3dc7a8['idField']&&_0x3dc7a8[_0x7fea('0x36')]){_0x37c8c5[_0x3dc7a8[_0x7fea('0x3e')][_0x7fea('0x16')][_0x7fea('0x37')]()]&&_0x3eb9f4[_0x7fea('0x17')][_0x7fea('0x3a')]({'id':_0x3dc7a8['idField'],'value':_0x37c8c5[_0x3dc7a8[_0x7fea('0x3e')][_0x7fea('0x16')][_0x7fea('0x37')]()]['toString']()});}});}return _0x3eb9f4;}exports[_0x7fea('0x3f')]=function(_0x55d427,_0x49edab,_0x3a9a4c,_0x293869,_0x466c8a,_0xd6eba0){var _0x3de08a,_0x518332;_0xd6eba0['remoteUri']=intUtil['stripTrailingSlash'](_0xd6eba0[_0x7fea('0x1b')]);_0xd6eba0[_0x7fea('0x40')]=intUtil[_0x7fea('0x41')](_0xd6eba0[_0x7fea('0x40')]);if(_0x466c8a&&_0x466c8a[_0x7fea('0x42')]){logger[_0x7fea('0xe')](_0x7fea('0x43'),_0x7fea('0x44'));_0x49edab[_0x7fea('0x45')]=util[_0x7fea('0x11')](_0x7fea('0x46'),_0xd6eba0['serverUrl'],_0x49edab[_0x7fea('0x47')],md5(_0x49edab[_0x7fea('0x47')]));}else{_0x49edab[_0x7fea('0x45')]='';}headers[_0x7fea('0x48')]=getAuth(_0xd6eba0);return getUser(_0xd6eba0,_0x293869[_0x7fea('0x21')])['then'](function(_0x98cdc8){_0x3de08a=_0x98cdc8;logger[_0x7fea('0xe')](_0x7fea('0x49'),_0x3de08a['id']);return getEndUser(_0xd6eba0,_0x49edab[_0x7fea('0x4a')],_0x49edab[_0x7fea('0x4b')]);})[_0x7fea('0x1e')](function(_0x44775a){_0x518332=_0x44775a;logger[_0x7fea('0xe')](_0x7fea('0x4c'),_0x518332['id']);return getTicket(_0xd6eba0,_0x3de08a,_0x518332,_0x3a9a4c,_0x49edab);})[_0x7fea('0x1e')](function(_0x2b074b){if(_0x2b074b&&_0x2b074b['id']){logger[_0x7fea('0xe')](_0x7fea('0x4d'));logger[_0x7fea('0xe')](_0x7fea('0x4e'),_0x2b074b['id']);logger[_0x7fea('0xe')](_0x7fea('0x43'),_0x7fea('0x4f'));emit(util[_0x7fea('0x11')](_0x7fea('0x50'),_0x293869['name']),_0x7fea('0x51'),{'uri':util[_0x7fea('0x11')]('%s/helpdesk/tickets/%d',_0xd6eba0[_0x7fea('0x1b')],_0x2b074b['id'])});}})[_0x7fea('0x52')](function(_0x1692b5){logger['error'](_0x7fea('0x43'),JSON[_0x7fea('0x2d')](_0x1692b5));});};exports[_0x7fea('0x53')]=function(_0x1f1c74,_0x40a8ec,_0x4afc42,_0x546404,_0x2c6f2a,_0x2d83eb,_0x502815){var _0x5a3b4c,_0x3cdcea;_0x2d83eb[_0x7fea('0x1b')]=intUtil[_0x7fea('0x41')](_0x2d83eb['remoteUri']);_0x2d83eb[_0x7fea('0x40')]=intUtil[_0x7fea('0x41')](_0x2d83eb[_0x7fea('0x40')]);if(_0x502815&&_0x502815[_0x7fea('0x54')]&&_0x502815['recordingFormat']!==_0x7fea('0x55')){logger[_0x7fea('0xe')](_0x7fea('0x56'),'Recording\x20is\x20enabled!');_0x40a8ec['recordingURL']=util[_0x7fea('0x11')](_0x7fea('0x46'),_0x2d83eb[_0x7fea('0x40')],_0x40a8ec[_0x7fea('0x47')],md5(_0x40a8ec[_0x7fea('0x47')]));}headers[_0x7fea('0x48')]=getAuth(_0x2d83eb);return getUser(_0x2d83eb,_0x546404[_0x7fea('0x21')])[_0x7fea('0x1e')](function(_0x3f482a){_0x5a3b4c=_0x3f482a;logger[_0x7fea('0xe')](_0x7fea('0x49'),_0x5a3b4c['id']);return getEndUser(_0x2d83eb,_0x40a8ec[_0x7fea('0x57')],_0x40a8ec[_0x7fea('0x58')]);})['then'](function(_0x2ec18b){_0x3cdcea=_0x2ec18b;logger[_0x7fea('0xe')]('The\x20Enduser\x20ID\x20is:',_0x3cdcea['id']);return getTicket(_0x2d83eb,_0x5a3b4c,_0x3cdcea,_0x4afc42,_0x40a8ec);})[_0x7fea('0x1e')](function(_0x59e8bf){if(_0x59e8bf&&_0x59e8bf['id']){logger[_0x7fea('0xe')](_0x7fea('0x4d'));logger[_0x7fea('0xe')](_0x7fea('0x4e'),_0x59e8bf['id']);logger[_0x7fea('0xe')](_0x7fea('0x56'),_0x7fea('0x4f'));emit(util[_0x7fea('0x11')](_0x7fea('0x50'),_0x546404[_0x7fea('0x16')]),_0x7fea('0x51'),{'uri':util[_0x7fea('0x11')]('%s/helpdesk/tickets/%d',_0x2d83eb[_0x7fea('0x1b')],_0x59e8bf['id'])});}})[_0x7fea('0x52')](function(_0x389c5d){logger[_0x7fea('0x59')](_0x7fea('0x56'),JSON['stringify'](_0x389c5d));});};exports[_0x7fea('0x5a')]=function(_0x49af11,_0x1d3f64,_0x5c8faa,_0x312841,_0x1aefb9,_0x1d12e2){var _0x2d7abc,_0x52aa4b;_0x1d12e2[_0x7fea('0x1b')]=intUtil[_0x7fea('0x41')](_0x1d12e2['remoteUri']);_0x1d12e2[_0x7fea('0x40')]=intUtil['stripTrailingSlash'](_0x1d12e2[_0x7fea('0x40')]);if(_0x1aefb9&&_0x1aefb9['monitor_format']){logger[_0x7fea('0xe')]('['+_0x1d3f64[_0x7fea('0x5b')][_0x7fea('0x5c')]()+']',_0x7fea('0x44'));_0x1d3f64[_0x7fea('0x45')]=util[_0x7fea('0x11')](_0x7fea('0x46'),_0x1d12e2['serverUrl'],_0x1d3f64[_0x7fea('0x47')],md5(_0x1d3f64['uniqueid']));}else{_0x1d3f64['recordingURL']='';}headers[_0x7fea('0x48')]=getAuth(_0x1d12e2);return getUser(_0x1d12e2,'')[_0x7fea('0x1e')](function(_0x50c646){_0x2d7abc=_0x50c646;logger[_0x7fea('0xe')]('The\x20User\x20ID\x20is:',_0x2d7abc['id']);return getEndUser(_0x1d12e2,_0x1d3f64[_0x7fea('0x4a')],_0x1d3f64[_0x7fea('0x4b')]);})[_0x7fea('0x1e')](function(_0x4d561b){_0x52aa4b=_0x4d561b;logger[_0x7fea('0xe')](_0x7fea('0x4c'),_0x52aa4b['id']);return getTicket(_0x1d12e2,_0x2d7abc,_0x52aa4b,_0x5c8faa,_0x1d3f64);})['then'](function(_0x4e0988){if(_0x4e0988){logger[_0x7fea('0xe')](_0x7fea('0x4d'));logger[_0x7fea('0xe')]('The\x20Ticket\x20ID\x20is:',_0x4e0988['id']);}})[_0x7fea('0x52')](function(_0x142113){logger[_0x7fea('0x59')]('['+_0x1d3f64[_0x7fea('0x5b')][_0x7fea('0x5c')]()+']',JSON[_0x7fea('0x2d')](_0x142113));});};
\ No newline at end of file