Built motion from commit 9d1906d1.|2.5.40
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index f9a2fb9..44c6712 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x0159=['Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','Subjects','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','%s/api/v2/tickets','POST','Ticket\x20created!','%s/api/v2/agents','remoteUri','then','length','find','email','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Basic\x20%s','apiKey','debug','[HTTP]','stringify','GET','map','forEach','type','nameField','content','toString','idField','customField','push','variable','variableName','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','none','Authorization','destcalleridname','destcalleridnum','[OUTBOUND]','monitor_format','lastevent','toUpperCase','calleridnum','lodash','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','application/json','emit','info'];(function(_0x45b072,_0x550fac){var _0x1f3aac=function(_0xd9f3c6){while(--_0xd9f3c6){_0x45b072['push'](_0x45b072['shift']());}};_0x1f3aac(++_0x550fac);}(_0x0159,0xa7));var _0x9015=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x0159[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x9015('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0x9015('0x1'));var Redis=require(_0x9015('0x2'));var intUtil=require(_0x9015('0x3'));var config=require(_0x9015('0x4'));var logger=require(_0x9015('0x5'))('freshdesk');config[_0x9015('0x6')]=_[_0x9015('0x7')](config[_0x9015('0x6')],{'host':_0x9015('0x8'),'port':0x18eb});var io=require(_0x9015('0x9'))(new Redis(config['redis']));var headers={'Content-Type':_0x9015('0xa'),'Accept':_0x9015('0xa')};function emit(_0xefa4d5,_0x236b28,_0x104722){io['to'](_0xefa4d5)[_0x9015('0xb')](_0x236b28,_0x104722);}function getTicket(_0x2b1c08,_0x2e25c3,_0x5101b3,_0xcecf8e,_0x5411a5){logger[_0x9015('0xc')](_0x9015('0xd'));var _0x34d39f=_[_0x9015('0xe')]({'responder_id':_0x2e25c3['id'],'requester_id':_0x5101b3['id'],'name':util[_0x9015('0xf')](_0x9015('0x10'),_0x5411a5['calleridname']),'phone':_0x5411a5['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0xcecf8e[_0x9015('0x11')],_0x5411a5,'\x20'),'description':intUtil[_0x9015('0x12')](_0xcecf8e[_0x9015('0x13')],_0x5411a5,_0x9015('0x14')),'tags':getTags(_0xcecf8e[_0x9015('0x15')],_0x9015('0x16'))},getCustomFields(_0xcecf8e[_0x9015('0x17')],_0x5411a5));_0x34d39f['custom_fields']=_[_0x9015('0x18')](_[_0x9015('0x19')](_0x34d39f[_0x9015('0x1a')],'id'),'value');return request({'uri':util[_0x9015('0xf')](_0x9015('0x1b'),_0x2b1c08['remoteUri']),'method':_0x9015('0x1c'),'body':_0x34d39f})['then'](function(_0x5c4dbe){logger[_0x9015('0xc')](_0x9015('0x1d'));return _0x5c4dbe;});}function getUser(_0x5d6871,_0x29ef35){if(intUtil['validateEmail'](_0x29ef35)){return request({'uri':util['format'](_0x9015('0x1e'),_0x5d6871[_0x9015('0x1f')]),'qs':{'email':_0x29ef35}})[_0x9015('0x20')](function(_0x260a72){if(_0x260a72[_0x9015('0x21')]){logger['info']('Agent\x20found!');return _[_0x9015('0x22')](_0x260a72,function(_0x35f2e0){return _0x35f2e0['contact'][_0x9015('0x23')]===_0x29ef35;});}else{logger[_0x9015('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x9015('0xf')](_0x9015('0x24'),_0x5d6871[_0x9015('0x1f')])})[_0x9015('0x20')](function(_0x13d9d0){logger[_0x9015('0xc')]('Admin\x20account\x20selected.');return _0x13d9d0;});}});}else{logger[_0x9015('0xc')](_0x9015('0x25'));return request({'uri':util[_0x9015('0xf')](_0x9015('0x24'),_0x5d6871['remoteUri'])})[_0x9015('0x20')](function(_0x546b27){logger[_0x9015('0xc')](_0x9015('0x26'));return _0x546b27;});}}function getEndUser(_0x4bbc3a,_0x3cb77c,_0x529f1c){logger[_0x9015('0xc')](_0x9015('0x27'),_0x529f1c);return request({'uri':util[_0x9015('0xf')](_0x9015('0x28'),_0x4bbc3a[_0x9015('0x1f')]),'qs':{'phone':_0x529f1c}})[_0x9015('0x20')](function(_0xc3f4a3){if(_0xc3f4a3['length']){logger[_0x9015('0xc')](_0x9015('0x29'));return _['find'](_0xc3f4a3,{'phone':_0x529f1c});}else{logger[_0x9015('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0x9015('0x28'),_0x4bbc3a['remoteUri']),'method':_0x9015('0x1c'),'body':{'name':_0x3cb77c,'phone':_0x529f1c}})[_0x9015('0x20')](function(_0x3af34a){logger[_0x9015('0xc')]('Enduser\x20created.');return _0x3af34a;});}});}function getAuth(_0x5a29ba){return util[_0x9015('0xf')](_0x9015('0x2a'),new Buffer(_0x5a29ba[_0x9015('0x2b')]+':X')['toString']('base64'));}function request(_0x51bfd2){logger[_0x9015('0x2c')](_0x9015('0x2d'),JSON[_0x9015('0x2e')](_0x51bfd2));return rp(_[_0x9015('0x7')](_0x51bfd2,{'method':_0x9015('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x3feafb,_0x2d8738){var _0x78f4bc=[];if(_0x3feafb&&_0x3feafb['length']>0x0){_0x78f4bc=_[_0x9015('0x30')](_0x3feafb,_0x2d8738);}return _0x78f4bc;}function getCustomFields(_0x2d3e1c,_0x2138d8){var _0x565d1a=[];var _0x448552={'custom_fields':[]};if(_0x2d3e1c[_0x9015('0x21')]>0x0){_[_0x9015('0x31')](_0x2d3e1c,function(_0x4762b1){if(_0x4762b1[_0x9015('0x32')]==='string'&&_0x4762b1[_0x9015('0x33')]&&!_0x4762b1['customField']){_0x448552[_0x4762b1['nameField']['toLowerCase']()]=_0x4762b1[_0x9015('0x34')][_0x9015('0x35')]();}else if(_0x4762b1[_0x9015('0x32')]==='string'&&_0x4762b1[_0x9015('0x36')]&&_0x4762b1[_0x9015('0x37')]){_0x448552[_0x9015('0x1a')][_0x9015('0x38')]({'id':_0x4762b1['idField'],'value':_0x4762b1[_0x9015('0x34')][_0x9015('0x35')]()});}else if(_0x4762b1['type']===_0x9015('0x39')&&_0x4762b1[_0x9015('0x3a')]&&_0x4762b1['idField']&&_0x4762b1[_0x9015('0x37')]){_0x2138d8[_0x4762b1[_0x9015('0x3a')]]&&_0x448552[_0x9015('0x1a')][_0x9015('0x38')]({'id':_0x4762b1[_0x9015('0x36')],'value':_0x2138d8[_0x4762b1[_0x9015('0x3a')]]['toString']()});}else if(_0x4762b1[_0x9015('0x32')]===_0x9015('0x3b')&&_0x4762b1[_0x9015('0x3c')]&&_0x4762b1[_0x9015('0x3c')]['name']&&_0x4762b1[_0x9015('0x36')]&&_0x4762b1['customField']){_0x2138d8[_0x4762b1[_0x9015('0x3c')]['name'][_0x9015('0x3d')]()]&&_0x448552[_0x9015('0x1a')][_0x9015('0x38')]({'id':_0x4762b1['idField'],'value':_0x2138d8[_0x4762b1['Variable'][_0x9015('0x16')]['toLowerCase']()][_0x9015('0x35')]()});}});}return _0x448552;}exports[_0x9015('0x3e')]=function(_0x21a638,_0x5e7931,_0x3a5843,_0x14ed04,_0x5f4844,_0x20af21){var _0xde3ea9,_0x17942f;_0x20af21['remoteUri']=intUtil[_0x9015('0x3f')](_0x20af21[_0x9015('0x1f')]);_0x20af21['serverUrl']=intUtil[_0x9015('0x3f')](_0x20af21[_0x9015('0x40')]);if(_0x5f4844&&_0x5f4844['monitor_format']){logger[_0x9015('0xc')]('[QUEUE]',_0x9015('0x41'));_0x5e7931['recordingURL']=util[_0x9015('0xf')](_0x9015('0x42'),_0x20af21[_0x9015('0x40')],_0x5e7931[_0x9015('0x43')],md5(_0x5e7931[_0x9015('0x43')]));}else{_0x5e7931[_0x9015('0x44')]='';}headers['Authorization']=getAuth(_0x20af21);return getUser(_0x20af21,_0x14ed04['email'])[_0x9015('0x20')](function(_0x2ea5a1){_0xde3ea9=_0x2ea5a1;logger['info'](_0x9015('0x45'),_0xde3ea9['id']);return getEndUser(_0x20af21,_0x5e7931[_0x9015('0x46')],_0x5e7931['calleridnum']);})[_0x9015('0x20')](function(_0x19f9ba){_0x17942f=_0x19f9ba;logger[_0x9015('0xc')](_0x9015('0x47'),_0x17942f['id']);return getTicket(_0x20af21,_0xde3ea9,_0x17942f,_0x3a5843,_0x5e7931);})[_0x9015('0x20')](function(_0x39e6fc){if(_0x39e6fc&&_0x39e6fc['id']){logger[_0x9015('0xc')]('Ticket\x20created!');logger[_0x9015('0xc')](_0x9015('0x48'),_0x39e6fc['id']);logger[_0x9015('0xc')](_0x9015('0x49'),_0x9015('0x4a'));emit(util[_0x9015('0xf')](_0x9015('0x4b'),_0x14ed04['name']),_0x9015('0x4c'),{'uri':util[_0x9015('0xf')](_0x9015('0x4d'),_0x20af21[_0x9015('0x1f')],_0x39e6fc['id'])});}})[_0x9015('0x4e')](function(_0x41e775){logger[_0x9015('0x4f')](_0x9015('0x49'),JSON[_0x9015('0x2e')](_0x41e775));});};exports['outbound']=function(_0x2600ad,_0x54a18a,_0x54b31a,_0x26df21,_0x541ba0,_0x1cb40e,_0x15a338){var _0x3ad073,_0x2baf85;_0x1cb40e[_0x9015('0x1f')]=intUtil[_0x9015('0x3f')](_0x1cb40e[_0x9015('0x1f')]);_0x1cb40e['serverUrl']=intUtil[_0x9015('0x3f')](_0x1cb40e[_0x9015('0x40')]);if(_0x15a338&&_0x15a338[_0x9015('0x50')]&&_0x15a338[_0x9015('0x50')]!==_0x9015('0x51')){logger[_0x9015('0xc')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x54a18a[_0x9015('0x44')]=util[_0x9015('0xf')](_0x9015('0x42'),_0x1cb40e[_0x9015('0x40')],_0x54a18a[_0x9015('0x43')],md5(_0x54a18a['uniqueid']));}headers[_0x9015('0x52')]=getAuth(_0x1cb40e);return getUser(_0x1cb40e,_0x26df21[_0x9015('0x23')])[_0x9015('0x20')](function(_0x4212de){_0x3ad073=_0x4212de;logger[_0x9015('0xc')](_0x9015('0x45'),_0x3ad073['id']);return getEndUser(_0x1cb40e,_0x54a18a[_0x9015('0x53')],_0x54a18a[_0x9015('0x54')]);})['then'](function(_0x5b026b){_0x2baf85=_0x5b026b;logger[_0x9015('0xc')](_0x9015('0x47'),_0x2baf85['id']);return getTicket(_0x1cb40e,_0x3ad073,_0x2baf85,_0x54b31a,_0x54a18a);})[_0x9015('0x20')](function(_0x14c1a4){if(_0x14c1a4&&_0x14c1a4['id']){logger['info'](_0x9015('0x1d'));logger[_0x9015('0xc')]('The\x20Ticket\x20ID\x20is:',_0x14c1a4['id']);logger[_0x9015('0xc')](_0x9015('0x55'),_0x9015('0x4a'));emit(util[_0x9015('0xf')](_0x9015('0x4b'),_0x26df21[_0x9015('0x16')]),_0x9015('0x4c'),{'uri':util[_0x9015('0xf')](_0x9015('0x4d'),_0x1cb40e[_0x9015('0x1f')],_0x14c1a4['id'])});}})[_0x9015('0x4e')](function(_0x548900){logger[_0x9015('0x4f')](_0x9015('0x55'),JSON[_0x9015('0x2e')](_0x548900));});};exports['unmanaged']=function(_0xcfab41,_0x11ceca,_0x54038f,_0x4ae10d,_0x24c359,_0x37da6c){var _0x2f710e,_0x57f009;_0x37da6c[_0x9015('0x1f')]=intUtil[_0x9015('0x3f')](_0x37da6c[_0x9015('0x1f')]);_0x37da6c[_0x9015('0x40')]=intUtil['stripTrailingSlash'](_0x37da6c[_0x9015('0x40')]);if(_0x24c359&&_0x24c359[_0x9015('0x56')]){logger[_0x9015('0xc')]('['+_0x11ceca[_0x9015('0x57')][_0x9015('0x58')]()+']',_0x9015('0x41'));_0x11ceca[_0x9015('0x44')]=util[_0x9015('0xf')](_0x9015('0x42'),_0x37da6c[_0x9015('0x40')],_0x11ceca[_0x9015('0x43')],md5(_0x11ceca[_0x9015('0x43')]));}else{_0x11ceca['recordingURL']='';}headers[_0x9015('0x52')]=getAuth(_0x37da6c);return getUser(_0x37da6c,'')['then'](function(_0x74f17){_0x2f710e=_0x74f17;logger[_0x9015('0xc')]('The\x20User\x20ID\x20is:',_0x2f710e['id']);return getEndUser(_0x37da6c,_0x11ceca[_0x9015('0x46')],_0x11ceca[_0x9015('0x59')]);})[_0x9015('0x20')](function(_0x5c180c){_0x57f009=_0x5c180c;logger['info'](_0x9015('0x47'),_0x57f009['id']);return getTicket(_0x37da6c,_0x2f710e,_0x57f009,_0x54038f,_0x11ceca);})[_0x9015('0x20')](function(_0x3ff5fa){if(_0x3ff5fa){logger[_0x9015('0xc')](_0x9015('0x1d'));logger[_0x9015('0xc')]('The\x20Ticket\x20ID\x20is:',_0x3ff5fa['id']);}})['catch'](function(_0x3df17f){logger[_0x9015('0x4f')]('['+_0x11ceca[_0x9015('0x57')][_0x9015('0x58')]()+']',JSON[_0x9015('0x2e')](_0x3df17f));});};
\ No newline at end of file
+var _0xfea7=['POST','validateEmail','then','length','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','stringify','defaults','GET','map','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','push','content','variable','variableName','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','error','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','getString','Subjects','Tags','name','custom_fields','mapValues','value','%s/api/v2/tickets','remoteUri'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0xfea7,0x1b5));var _0x7fea=function(_0x5b7e27,_0x36fb5a){_0x5b7e27=_0x5b7e27-0x0;var _0xbfe91f=_0xfea7[_0x5b7e27];return _0xbfe91f;};'use strict';var _=require(_0x7fea('0x0'));var rp=require(_0x7fea('0x1'));var md5=require(_0x7fea('0x2'));var util=require(_0x7fea('0x3'));var Redis=require(_0x7fea('0x4'));var intUtil=require(_0x7fea('0x5'));var config=require(_0x7fea('0x6'));var logger=require(_0x7fea('0x7'))(_0x7fea('0x8'));config[_0x7fea('0x9')]=_['defaults'](config['redis'],{'host':_0x7fea('0xa'),'port':0x18eb});var io=require(_0x7fea('0xb'))(new Redis(config[_0x7fea('0x9')]));var headers={'Content-Type':_0x7fea('0xc'),'Accept':'application/json'};function emit(_0x2e5ac4,_0x17149c,_0x448abc){io['to'](_0x2e5ac4)[_0x7fea('0xd')](_0x17149c,_0x448abc);}function getTicket(_0x478dac,_0x2934fc,_0x589b04,_0x596124,_0x54e582){logger[_0x7fea('0xe')](_0x7fea('0xf'));var _0x4d17df=_[_0x7fea('0x10')]({'responder_id':_0x2934fc['id'],'requester_id':_0x589b04['id'],'name':util[_0x7fea('0x11')](_0x7fea('0x12'),_0x54e582['calleridname']),'phone':_0x54e582['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x7fea('0x13')](_0x596124[_0x7fea('0x14')],_0x54e582,'\x20'),'description':intUtil['getString'](_0x596124['Descriptions'],_0x54e582,'<br>'),'tags':getTags(_0x596124[_0x7fea('0x15')],_0x7fea('0x16'))},getCustomFields(_0x596124['Fields'],_0x54e582));_0x4d17df[_0x7fea('0x17')]=_[_0x7fea('0x18')](_['keyBy'](_0x4d17df['custom_fields'],'id'),_0x7fea('0x19'));return request({'uri':util[_0x7fea('0x11')](_0x7fea('0x1a'),_0x478dac[_0x7fea('0x1b')]),'method':_0x7fea('0x1c'),'body':_0x4d17df})['then'](function(_0x4017a6){logger[_0x7fea('0xe')]('Ticket\x20created!');return _0x4017a6;});}function getUser(_0x4eecaf,_0x1807c0){if(intUtil[_0x7fea('0x1d')](_0x1807c0)){return request({'uri':util[_0x7fea('0x11')]('%s/api/v2/agents',_0x4eecaf[_0x7fea('0x1b')]),'qs':{'email':_0x1807c0}})[_0x7fea('0x1e')](function(_0x408c3d){if(_0x408c3d[_0x7fea('0x1f')]){logger[_0x7fea('0xe')]('Agent\x20found!');return _['find'](_0x408c3d,function(_0x4a2a28){return _0x4a2a28[_0x7fea('0x20')][_0x7fea('0x21')]===_0x1807c0;});}else{logger['info'](_0x7fea('0x22'));return request({'uri':util[_0x7fea('0x11')](_0x7fea('0x23'),_0x4eecaf[_0x7fea('0x1b')])})[_0x7fea('0x1e')](function(_0x3d7ffc){logger['info'](_0x7fea('0x24'));return _0x3d7ffc;});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x7fea('0x11')](_0x7fea('0x23'),_0x4eecaf[_0x7fea('0x1b')])})[_0x7fea('0x1e')](function(_0x59365a){logger['info']('Admin\x20account\x20selected.');return _0x59365a;});}}function getEndUser(_0x2432a3,_0x270beb,_0x4b837e){logger[_0x7fea('0xe')](_0x7fea('0x25'),_0x4b837e);return request({'uri':util[_0x7fea('0x11')](_0x7fea('0x26'),_0x2432a3[_0x7fea('0x1b')]),'qs':{'phone':_0x4b837e}})[_0x7fea('0x1e')](function(_0x2b5360){if(_0x2b5360[_0x7fea('0x1f')]){logger[_0x7fea('0xe')]('Enduser\x20found!');return _['find'](_0x2b5360,{'phone':_0x4b837e});}else{logger[_0x7fea('0xe')](_0x7fea('0x27'));return request({'uri':util[_0x7fea('0x11')](_0x7fea('0x26'),_0x2432a3[_0x7fea('0x1b')]),'method':'POST','body':{'name':_0x270beb,'phone':_0x4b837e}})['then'](function(_0x114290){logger[_0x7fea('0xe')](_0x7fea('0x28'));return _0x114290;});}});}function getAuth(_0x270abf){return util['format'](_0x7fea('0x29'),new Buffer(_0x270abf[_0x7fea('0x2a')]+':X')['toString'](_0x7fea('0x2b')));}function request(_0x18c9fb){logger['debug'](_0x7fea('0x2c'),JSON[_0x7fea('0x2d')](_0x18c9fb));return rp(_[_0x7fea('0x2e')](_0x18c9fb,{'method':_0x7fea('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x2d9c5a,_0x283a26){var _0x5e7d64=[];if(_0x2d9c5a&&_0x2d9c5a['length']>0x0){_0x5e7d64=_[_0x7fea('0x30')](_0x2d9c5a,_0x283a26);}return _0x5e7d64;}function getCustomFields(_0x4c2621,_0x37c8c5){var _0x59739a=[];var _0x3eb9f4={'custom_fields':[]};if(_0x4c2621[_0x7fea('0x1f')]>0x0){_['forEach'](_0x4c2621,function(_0x3dc7a8){if(_[_0x7fea('0x31')]([_0x7fea('0x32'),_0x7fea('0x33')],_0x3dc7a8[_0x7fea('0x34')])&&_0x3dc7a8[_0x7fea('0x35')]&&!_0x3dc7a8[_0x7fea('0x36')]){_0x3eb9f4[_0x3dc7a8[_0x7fea('0x35')][_0x7fea('0x37')]()]=_0x3dc7a8['content'][_0x7fea('0x38')]();}else if(_[_0x7fea('0x31')]([_0x7fea('0x32'),_0x7fea('0x33')],_0x3dc7a8[_0x7fea('0x34')])&&_0x3dc7a8[_0x7fea('0x39')]&&_0x3dc7a8['customField']){_0x3eb9f4[_0x7fea('0x17')][_0x7fea('0x3a')]({'id':_0x3dc7a8[_0x7fea('0x39')],'value':_0x3dc7a8[_0x7fea('0x3b')][_0x7fea('0x38')]()});}else if(_0x3dc7a8[_0x7fea('0x34')]===_0x7fea('0x3c')&&_0x3dc7a8[_0x7fea('0x3d')]&&_0x3dc7a8[_0x7fea('0x39')]&&_0x3dc7a8[_0x7fea('0x36')]){_0x37c8c5[_0x3dc7a8[_0x7fea('0x3d')]]&&_0x3eb9f4['custom_fields'][_0x7fea('0x3a')]({'id':_0x3dc7a8['idField'],'value':_0x37c8c5[_0x3dc7a8[_0x7fea('0x3d')]][_0x7fea('0x38')]()});}else if(_0x3dc7a8[_0x7fea('0x34')]==='customVariable'&&_0x3dc7a8[_0x7fea('0x3e')]&&_0x3dc7a8[_0x7fea('0x3e')][_0x7fea('0x16')]&&_0x3dc7a8['idField']&&_0x3dc7a8[_0x7fea('0x36')]){_0x37c8c5[_0x3dc7a8[_0x7fea('0x3e')][_0x7fea('0x16')][_0x7fea('0x37')]()]&&_0x3eb9f4[_0x7fea('0x17')][_0x7fea('0x3a')]({'id':_0x3dc7a8['idField'],'value':_0x37c8c5[_0x3dc7a8[_0x7fea('0x3e')][_0x7fea('0x16')][_0x7fea('0x37')]()]['toString']()});}});}return _0x3eb9f4;}exports[_0x7fea('0x3f')]=function(_0x55d427,_0x49edab,_0x3a9a4c,_0x293869,_0x466c8a,_0xd6eba0){var _0x3de08a,_0x518332;_0xd6eba0['remoteUri']=intUtil['stripTrailingSlash'](_0xd6eba0[_0x7fea('0x1b')]);_0xd6eba0[_0x7fea('0x40')]=intUtil[_0x7fea('0x41')](_0xd6eba0[_0x7fea('0x40')]);if(_0x466c8a&&_0x466c8a[_0x7fea('0x42')]){logger[_0x7fea('0xe')](_0x7fea('0x43'),_0x7fea('0x44'));_0x49edab[_0x7fea('0x45')]=util[_0x7fea('0x11')](_0x7fea('0x46'),_0xd6eba0['serverUrl'],_0x49edab[_0x7fea('0x47')],md5(_0x49edab[_0x7fea('0x47')]));}else{_0x49edab[_0x7fea('0x45')]='';}headers[_0x7fea('0x48')]=getAuth(_0xd6eba0);return getUser(_0xd6eba0,_0x293869[_0x7fea('0x21')])['then'](function(_0x98cdc8){_0x3de08a=_0x98cdc8;logger[_0x7fea('0xe')](_0x7fea('0x49'),_0x3de08a['id']);return getEndUser(_0xd6eba0,_0x49edab[_0x7fea('0x4a')],_0x49edab[_0x7fea('0x4b')]);})[_0x7fea('0x1e')](function(_0x44775a){_0x518332=_0x44775a;logger[_0x7fea('0xe')](_0x7fea('0x4c'),_0x518332['id']);return getTicket(_0xd6eba0,_0x3de08a,_0x518332,_0x3a9a4c,_0x49edab);})[_0x7fea('0x1e')](function(_0x2b074b){if(_0x2b074b&&_0x2b074b['id']){logger[_0x7fea('0xe')](_0x7fea('0x4d'));logger[_0x7fea('0xe')](_0x7fea('0x4e'),_0x2b074b['id']);logger[_0x7fea('0xe')](_0x7fea('0x43'),_0x7fea('0x4f'));emit(util[_0x7fea('0x11')](_0x7fea('0x50'),_0x293869['name']),_0x7fea('0x51'),{'uri':util[_0x7fea('0x11')]('%s/helpdesk/tickets/%d',_0xd6eba0[_0x7fea('0x1b')],_0x2b074b['id'])});}})[_0x7fea('0x52')](function(_0x1692b5){logger['error'](_0x7fea('0x43'),JSON[_0x7fea('0x2d')](_0x1692b5));});};exports[_0x7fea('0x53')]=function(_0x1f1c74,_0x40a8ec,_0x4afc42,_0x546404,_0x2c6f2a,_0x2d83eb,_0x502815){var _0x5a3b4c,_0x3cdcea;_0x2d83eb[_0x7fea('0x1b')]=intUtil[_0x7fea('0x41')](_0x2d83eb['remoteUri']);_0x2d83eb[_0x7fea('0x40')]=intUtil[_0x7fea('0x41')](_0x2d83eb[_0x7fea('0x40')]);if(_0x502815&&_0x502815[_0x7fea('0x54')]&&_0x502815['recordingFormat']!==_0x7fea('0x55')){logger[_0x7fea('0xe')](_0x7fea('0x56'),'Recording\x20is\x20enabled!');_0x40a8ec['recordingURL']=util[_0x7fea('0x11')](_0x7fea('0x46'),_0x2d83eb[_0x7fea('0x40')],_0x40a8ec[_0x7fea('0x47')],md5(_0x40a8ec[_0x7fea('0x47')]));}headers[_0x7fea('0x48')]=getAuth(_0x2d83eb);return getUser(_0x2d83eb,_0x546404[_0x7fea('0x21')])[_0x7fea('0x1e')](function(_0x3f482a){_0x5a3b4c=_0x3f482a;logger[_0x7fea('0xe')](_0x7fea('0x49'),_0x5a3b4c['id']);return getEndUser(_0x2d83eb,_0x40a8ec[_0x7fea('0x57')],_0x40a8ec[_0x7fea('0x58')]);})['then'](function(_0x2ec18b){_0x3cdcea=_0x2ec18b;logger[_0x7fea('0xe')]('The\x20Enduser\x20ID\x20is:',_0x3cdcea['id']);return getTicket(_0x2d83eb,_0x5a3b4c,_0x3cdcea,_0x4afc42,_0x40a8ec);})[_0x7fea('0x1e')](function(_0x59e8bf){if(_0x59e8bf&&_0x59e8bf['id']){logger[_0x7fea('0xe')](_0x7fea('0x4d'));logger[_0x7fea('0xe')](_0x7fea('0x4e'),_0x59e8bf['id']);logger[_0x7fea('0xe')](_0x7fea('0x56'),_0x7fea('0x4f'));emit(util[_0x7fea('0x11')](_0x7fea('0x50'),_0x546404[_0x7fea('0x16')]),_0x7fea('0x51'),{'uri':util[_0x7fea('0x11')]('%s/helpdesk/tickets/%d',_0x2d83eb[_0x7fea('0x1b')],_0x59e8bf['id'])});}})[_0x7fea('0x52')](function(_0x389c5d){logger[_0x7fea('0x59')](_0x7fea('0x56'),JSON['stringify'](_0x389c5d));});};exports[_0x7fea('0x5a')]=function(_0x49af11,_0x1d3f64,_0x5c8faa,_0x312841,_0x1aefb9,_0x1d12e2){var _0x2d7abc,_0x52aa4b;_0x1d12e2[_0x7fea('0x1b')]=intUtil[_0x7fea('0x41')](_0x1d12e2['remoteUri']);_0x1d12e2[_0x7fea('0x40')]=intUtil['stripTrailingSlash'](_0x1d12e2[_0x7fea('0x40')]);if(_0x1aefb9&&_0x1aefb9['monitor_format']){logger[_0x7fea('0xe')]('['+_0x1d3f64[_0x7fea('0x5b')][_0x7fea('0x5c')]()+']',_0x7fea('0x44'));_0x1d3f64[_0x7fea('0x45')]=util[_0x7fea('0x11')](_0x7fea('0x46'),_0x1d12e2['serverUrl'],_0x1d3f64[_0x7fea('0x47')],md5(_0x1d3f64['uniqueid']));}else{_0x1d3f64['recordingURL']='';}headers[_0x7fea('0x48')]=getAuth(_0x1d12e2);return getUser(_0x1d12e2,'')[_0x7fea('0x1e')](function(_0x50c646){_0x2d7abc=_0x50c646;logger[_0x7fea('0xe')]('The\x20User\x20ID\x20is:',_0x2d7abc['id']);return getEndUser(_0x1d12e2,_0x1d3f64[_0x7fea('0x4a')],_0x1d3f64[_0x7fea('0x4b')]);})[_0x7fea('0x1e')](function(_0x4d561b){_0x52aa4b=_0x4d561b;logger[_0x7fea('0xe')](_0x7fea('0x4c'),_0x52aa4b['id']);return getTicket(_0x1d12e2,_0x2d7abc,_0x52aa4b,_0x5c8faa,_0x1d3f64);})['then'](function(_0x4e0988){if(_0x4e0988){logger[_0x7fea('0xe')](_0x7fea('0x4d'));logger[_0x7fea('0xe')]('The\x20Ticket\x20ID\x20is:',_0x4e0988['id']);}})[_0x7fea('0x52')](function(_0x142113){logger[_0x7fea('0x59')]('['+_0x1d3f64[_0x7fea('0x5b')][_0x7fea('0x5c')]()+']',JSON[_0x7fea('0x2d')](_0x142113));});};
\ No newline at end of file