Built motion from commit (unavailable).|2.5.11
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 9461314..4e1c8c2 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x788e=['lastevent','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','<br>','Tags','Fields','custom_fields','value','remoteUri','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','POST','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','defaults','GET','map','forEach','type','string','nameField','customField','toLowerCase','idField','content','variable','variableName','push','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','[QUEUE]','user:%s','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/helpdesk/tickets/%d','toUpperCase','Authorization'];(function(_0x5c7013,_0x205876){var _0x46077a=function(_0x4ca91d){while(--_0x4ca91d){_0x5c7013['push'](_0x5c7013['shift']());}};_0x46077a(++_0x205876);}(_0x788e,0x16d));var _0xe788=function(_0x4a9c56,_0x30e0c6){_0x4a9c56=_0x4a9c56-0x0;var _0x2cb11e=_0x788e[_0x4a9c56];return _0x2cb11e;};'use strict';var _=require(_0xe788('0x0'));var rp=require('request-promise');var md5=require(_0xe788('0x1'));var util=require(_0xe788('0x2'));var Redis=require(_0xe788('0x3'));var intUtil=require(_0xe788('0x4'));var config=require(_0xe788('0x5'));var logger=require(_0xe788('0x6'))(_0xe788('0x7'));config[_0xe788('0x8')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe788('0x9'))(new Redis(config['redis']));var headers={'Content-Type':_0xe788('0xa'),'Accept':_0xe788('0xa')};function emit(_0x1d5fef,_0x364495,_0x262e7a){io['to'](_0x1d5fef)[_0xe788('0xb')](_0x364495,_0x262e7a);}function getTicket(_0x3686fc,_0x2ef842,_0x11c9f5,_0x36a884,_0x1fd525){logger[_0xe788('0xc')](_0xe788('0xd'));var _0x513513=_[_0xe788('0xe')]({'responder_id':_0x2ef842['id'],'requester_id':_0x11c9f5['id'],'name':util[_0xe788('0xf')](_0xe788('0x10'),_0x1fd525[_0xe788('0x11')]),'phone':_0x1fd525[_0xe788('0x12')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xe788('0x13')](_0x36a884[_0xe788('0x14')],_0x1fd525,'\x20'),'description':intUtil[_0xe788('0x13')](_0x36a884['Descriptions'],_0x1fd525,_0xe788('0x15')),'tags':getTags(_0x36a884[_0xe788('0x16')],'name')},getCustomFields(_0x36a884[_0xe788('0x17')],_0x1fd525));_0x513513[_0xe788('0x18')]=_['mapValues'](_['keyBy'](_0x513513[_0xe788('0x18')],'id'),_0xe788('0x19'));return request({'uri':util[_0xe788('0xf')]('%s/api/v2/tickets',_0x3686fc[_0xe788('0x1a')]),'method':'POST','body':_0x513513})[_0xe788('0x1b')](function(_0x3c48ae){logger['info'](_0xe788('0x1c'));return _0x3c48ae;});}function getUser(_0x583636,_0x145d1b){if(intUtil[_0xe788('0x1d')](_0x145d1b)){return request({'uri':util[_0xe788('0xf')](_0xe788('0x1e'),_0x583636['remoteUri']),'qs':{'email':_0x145d1b}})['then'](function(_0x132c0d){if(_0x132c0d[_0xe788('0x1f')]){logger[_0xe788('0xc')](_0xe788('0x20'));return _[_0xe788('0x21')](_0x132c0d,function(_0x3e4f18){return _0x3e4f18['contact'][_0xe788('0x22')]===_0x145d1b;});}else{logger[_0xe788('0xc')](_0xe788('0x23'));return request({'uri':util['format'](_0xe788('0x24'),_0x583636['remoteUri'])})[_0xe788('0x1b')](function(_0x1b7908){logger['info'](_0xe788('0x25'));return _0x1b7908;});}});}else{logger['info'](_0xe788('0x26'));return request({'uri':util[_0xe788('0xf')](_0xe788('0x24'),_0x583636[_0xe788('0x1a')])})[_0xe788('0x1b')](function(_0x374eff){logger[_0xe788('0xc')]('Admin\x20account\x20selected.');return _0x374eff;});}}function getEndUser(_0xbba2e1,_0x5b6948,_0x2f07bc){logger[_0xe788('0xc')]('Searching\x20enduser\x20with\x20phone',_0x2f07bc);return request({'uri':util['format'](_0xe788('0x27'),_0xbba2e1[_0xe788('0x1a')]),'qs':{'phone':_0x2f07bc}})[_0xe788('0x1b')](function(_0x471861){if(_0x471861[_0xe788('0x1f')]){logger[_0xe788('0xc')]('Enduser\x20found!');return _['find'](_0x471861,{'phone':_0x2f07bc});}else{logger[_0xe788('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xe788('0xf')](_0xe788('0x27'),_0xbba2e1['remoteUri']),'method':_0xe788('0x28'),'body':{'name':_0x5b6948,'phone':_0x2f07bc}})['then'](function(_0x2604b2){logger[_0xe788('0xc')](_0xe788('0x29'));return _0x2604b2;});}});}function getAuth(_0x3fca7f){return util['format'](_0xe788('0x2a'),new Buffer(_0x3fca7f[_0xe788('0x2b')]+':X')[_0xe788('0x2c')](_0xe788('0x2d')));}function request(_0x55bd91){logger['debug']('[HTTP]',JSON['stringify'](_0x55bd91));return rp(_[_0xe788('0x2e')](_0x55bd91,{'method':_0xe788('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x105434,_0x5444b0){var _0x3a1158=[];if(_0x105434&&_0x105434[_0xe788('0x1f')]>0x0){_0x3a1158=_[_0xe788('0x30')](_0x105434,_0x5444b0);}return _0x3a1158;}function getCustomFields(_0x32227d,_0x1882de){var _0x191765=[];var _0x52628f={'custom_fields':[]};if(_0x32227d[_0xe788('0x1f')]>0x0){_[_0xe788('0x31')](_0x32227d,function(_0x1456ea){if(_0x1456ea[_0xe788('0x32')]===_0xe788('0x33')&&_0x1456ea[_0xe788('0x34')]&&!_0x1456ea[_0xe788('0x35')]){_0x52628f[_0x1456ea[_0xe788('0x34')][_0xe788('0x36')]()]=_0x1456ea['content'][_0xe788('0x2c')]();}else if(_0x1456ea[_0xe788('0x32')]===_0xe788('0x33')&&_0x1456ea[_0xe788('0x37')]&&_0x1456ea[_0xe788('0x35')]){_0x52628f[_0xe788('0x18')]['push']({'id':_0x1456ea[_0xe788('0x37')],'value':_0x1456ea[_0xe788('0x38')][_0xe788('0x2c')]()});}else if(_0x1456ea[_0xe788('0x32')]===_0xe788('0x39')&&_0x1456ea[_0xe788('0x3a')]&&_0x1456ea[_0xe788('0x37')]&&_0x1456ea['customField']){_0x1882de[_0x1456ea['variableName']]&&_0x52628f['custom_fields'][_0xe788('0x3b')]({'id':_0x1456ea['idField'],'value':_0x1882de[_0x1456ea['variableName']]['toString']()});}else if(_0x1456ea['type']===_0xe788('0x3c')&&_0x1456ea['Variable']&&_0x1456ea[_0xe788('0x3d')][_0xe788('0x3e')]&&_0x1456ea['idField']&&_0x1456ea[_0xe788('0x35')]){_0x1882de[_0x1456ea[_0xe788('0x3d')][_0xe788('0x3e')][_0xe788('0x36')]()]&&_0x52628f['custom_fields'][_0xe788('0x3b')]({'id':_0x1456ea[_0xe788('0x37')],'value':_0x1882de[_0x1456ea[_0xe788('0x3d')][_0xe788('0x3e')][_0xe788('0x36')]()]['toString']()});}});}return _0x52628f;}exports[_0xe788('0x3f')]=function(_0x496d12,_0x284dd7,_0x2e929f,_0x5a4981,_0x9c36e6,_0x73769a){var _0x8243df,_0x4dbdc3;_0x73769a['remoteUri']=intUtil[_0xe788('0x40')](_0x73769a['remoteUri']);_0x73769a[_0xe788('0x41')]=intUtil['stripTrailingSlash'](_0x73769a['serverUrl']);if(_0x9c36e6&&_0x9c36e6[_0xe788('0x42')]){logger['info']('[QUEUE]',_0xe788('0x43'));_0x284dd7[_0xe788('0x44')]=util[_0xe788('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x73769a[_0xe788('0x41')],_0x284dd7[_0xe788('0x45')],md5(_0x284dd7[_0xe788('0x45')]));}else{_0x284dd7[_0xe788('0x44')]='';}headers['Authorization']=getAuth(_0x73769a);return getUser(_0x73769a,_0x5a4981[_0xe788('0x22')])[_0xe788('0x1b')](function(_0x5f59f7){_0x8243df=_0x5f59f7;logger[_0xe788('0xc')](_0xe788('0x46'),_0x8243df['id']);return getEndUser(_0x73769a,_0x284dd7['calleridname'],_0x284dd7['calleridnum']);})['then'](function(_0x51a67a){_0x4dbdc3=_0x51a67a;logger[_0xe788('0xc')](_0xe788('0x47'),_0x4dbdc3['id']);return getTicket(_0x73769a,_0x8243df,_0x4dbdc3,_0x2e929f,_0x284dd7);})[_0xe788('0x1b')](function(_0x316693){if(_0x316693&&_0x316693['id']){logger[_0xe788('0xc')](_0xe788('0x1c'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x316693['id']);logger['info'](_0xe788('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xe788('0x49'),_0x5a4981[_0xe788('0x3e')]),'trigger:browser:url',{'uri':util[_0xe788('0xf')]('%s/helpdesk/tickets/%d',_0x73769a[_0xe788('0x1a')],_0x316693['id'])});}})[_0xe788('0x4a')](function(_0x367c8f){logger[_0xe788('0x4b')]('[QUEUE]',JSON[_0xe788('0x4c')](_0x367c8f));});};exports[_0xe788('0x4d')]=function(_0x4daaa7,_0x3c375a,_0xe97551,_0x29ccbe,_0x1b687c,_0x2ad634,_0x482cb3){var _0x5763eb,_0x116a04;_0x2ad634['remoteUri']=intUtil[_0xe788('0x40')](_0x2ad634[_0xe788('0x1a')]);_0x2ad634[_0xe788('0x41')]=intUtil[_0xe788('0x40')](_0x2ad634[_0xe788('0x41')]);if(_0x482cb3&&_0x482cb3[_0xe788('0x4e')]&&_0x482cb3[_0xe788('0x4e')]!==_0xe788('0x4f')){logger['info'](_0xe788('0x50'),'Recording\x20is\x20enabled!');_0x3c375a['recordingURL']=util[_0xe788('0xf')](_0xe788('0x51'),_0x2ad634['serverUrl'],_0x3c375a[_0xe788('0x45')],md5(_0x3c375a[_0xe788('0x45')]));}headers['Authorization']=getAuth(_0x2ad634);return getUser(_0x2ad634,_0x29ccbe[_0xe788('0x22')])[_0xe788('0x1b')](function(_0xd49dab){_0x5763eb=_0xd49dab;logger[_0xe788('0xc')](_0xe788('0x46'),_0x5763eb['id']);return getEndUser(_0x2ad634,_0x3c375a[_0xe788('0x52')],_0x3c375a[_0xe788('0x53')]);})['then'](function(_0x1fc85e){_0x116a04=_0x1fc85e;logger[_0xe788('0xc')](_0xe788('0x47'),_0x116a04['id']);return getTicket(_0x2ad634,_0x5763eb,_0x116a04,_0xe97551,_0x3c375a);})['then'](function(_0x51f02c){if(_0x51f02c&&_0x51f02c['id']){logger[_0xe788('0xc')](_0xe788('0x1c'));logger[_0xe788('0xc')](_0xe788('0x54'),_0x51f02c['id']);logger[_0xe788('0xc')]('[OUTBOUND]',_0xe788('0x55'));emit(util[_0xe788('0xf')]('user:%s',_0x29ccbe[_0xe788('0x3e')]),_0xe788('0x56'),{'uri':util[_0xe788('0xf')](_0xe788('0x57'),_0x2ad634[_0xe788('0x1a')],_0x51f02c['id'])});}})['catch'](function(_0x496ac4){logger['error'](_0xe788('0x50'),JSON['stringify'](_0x496ac4));});};exports['unmanaged']=function(_0x13e858,_0x3dea04,_0x240e4d,_0x49bfad,_0xa897f9,_0x476c13){var _0x46a3a4,_0x2965a6;_0x476c13[_0xe788('0x1a')]=intUtil[_0xe788('0x40')](_0x476c13[_0xe788('0x1a')]);_0x476c13[_0xe788('0x41')]=intUtil[_0xe788('0x40')](_0x476c13['serverUrl']);if(_0xa897f9&&_0xa897f9[_0xe788('0x42')]){logger[_0xe788('0xc')]('['+_0x3dea04['lastevent'][_0xe788('0x58')]()+']',_0xe788('0x43'));_0x3dea04['recordingURL']=util[_0xe788('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x476c13[_0xe788('0x41')],_0x3dea04[_0xe788('0x45')],md5(_0x3dea04['uniqueid']));}else{_0x3dea04[_0xe788('0x44')]='';}headers[_0xe788('0x59')]=getAuth(_0x476c13);return getUser(_0x476c13,'')[_0xe788('0x1b')](function(_0x424751){_0x46a3a4=_0x424751;logger[_0xe788('0xc')]('The\x20User\x20ID\x20is:',_0x46a3a4['id']);return getEndUser(_0x476c13,_0x3dea04['calleridname'],_0x3dea04[_0xe788('0x12')]);})['then'](function(_0x325437){_0x2965a6=_0x325437;logger[_0xe788('0xc')](_0xe788('0x47'),_0x2965a6['id']);return getTicket(_0x476c13,_0x46a3a4,_0x2965a6,_0x240e4d,_0x3dea04);})[_0xe788('0x1b')](function(_0x183564){if(_0x183564){logger[_0xe788('0xc')]('Ticket\x20created!');logger[_0xe788('0xc')]('The\x20Ticket\x20ID\x20is:',_0x183564['id']);}})[_0xe788('0x4a')](function(_0x2e2e8a){logger[_0xe788('0x4b')]('['+_0x3dea04[_0xe788('0x5a')]['toUpperCase']()+']',JSON[_0xe788('0x4c')](_0x2e2e8a));});};
\ No newline at end of file
+var _0x6220=['Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','type','toLowerCase','content','string','idField','customField','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','error','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','%s/helpdesk/tickets/%d','catch','unmanaged','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','lodash','md5','util','./util','freshdesk','redis','defaults','localhost','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','Ticket\x20created!','validateEmail','%s/api/v2/agents','then','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!'];(function(_0x26b2db,_0x46dcb4){var _0x5eb8ed=function(_0x2a9ef8){while(--_0x2a9ef8){_0x26b2db['push'](_0x26b2db['shift']());}};_0x5eb8ed(++_0x46dcb4);}(_0x6220,0xeb));var _0x0622=function(_0x19950b,_0x53d0d7){_0x19950b=_0x19950b-0x0;var _0x3c6b41=_0x6220[_0x19950b];return _0x3c6b41;};'use strict';var _=require(_0x0622('0x0'));var rp=require('request-promise');var md5=require(_0x0622('0x1'));var util=require(_0x0622('0x2'));var Redis=require('ioredis');var intUtil=require(_0x0622('0x3'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0x0622('0x4'));config[_0x0622('0x5')]=_[_0x0622('0x6')](config[_0x0622('0x5')],{'host':_0x0622('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x0622('0x5')]));var headers={'Content-Type':_0x0622('0x8'),'Accept':'application/json'};function emit(_0x26776b,_0x285b90,_0x11246d){io['to'](_0x26776b)[_0x0622('0x9')](_0x285b90,_0x11246d);}function getTicket(_0x33ab0b,_0x350006,_0x47d273,_0x51bad4,_0x18d43d){logger[_0x0622('0xa')](_0x0622('0xb'));var _0x409151=_[_0x0622('0xc')]({'responder_id':_0x350006['id'],'requester_id':_0x47d273['id'],'name':util[_0x0622('0xd')](_0x0622('0xe'),_0x18d43d[_0x0622('0xf')]),'phone':_0x18d43d[_0x0622('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x0622('0x11')](_0x51bad4[_0x0622('0x12')],_0x18d43d,'\x20'),'description':intUtil[_0x0622('0x11')](_0x51bad4[_0x0622('0x13')],_0x18d43d,_0x0622('0x14')),'tags':getTags(_0x51bad4[_0x0622('0x15')],_0x0622('0x16'))},getCustomFields(_0x51bad4[_0x0622('0x17')],_0x18d43d));_0x409151['custom_fields']=_[_0x0622('0x18')](_[_0x0622('0x19')](_0x409151[_0x0622('0x1a')],'id'),_0x0622('0x1b'));return request({'uri':util[_0x0622('0xd')](_0x0622('0x1c'),_0x33ab0b[_0x0622('0x1d')]),'method':_0x0622('0x1e'),'body':_0x409151})['then'](function(_0x245f56){logger[_0x0622('0xa')](_0x0622('0x1f'));return _0x245f56;});}function getUser(_0x2a7696,_0x349416){if(intUtil[_0x0622('0x20')](_0x349416)){return request({'uri':util['format'](_0x0622('0x21'),_0x2a7696['remoteUri']),'qs':{'email':_0x349416}})[_0x0622('0x22')](function(_0x4a1c54){if(_0x4a1c54[_0x0622('0x23')]){logger[_0x0622('0xa')](_0x0622('0x24'));return _[_0x0622('0x25')](_0x4a1c54,function(_0x14b39e){return _0x14b39e[_0x0622('0x26')][_0x0622('0x27')]===_0x349416;});}else{logger[_0x0622('0xa')](_0x0622('0x28'));return request({'uri':util[_0x0622('0xd')](_0x0622('0x29'),_0x2a7696[_0x0622('0x1d')])})[_0x0622('0x22')](function(_0x411c46){logger['info']('Admin\x20account\x20selected.');return _0x411c46;});}});}else{logger[_0x0622('0xa')](_0x0622('0x2a'));return request({'uri':util[_0x0622('0xd')]('%s/api/v2/agents/me',_0x2a7696[_0x0622('0x1d')])})[_0x0622('0x22')](function(_0x475ceb){logger[_0x0622('0xa')](_0x0622('0x2b'));return _0x475ceb;});}}function getEndUser(_0x507811,_0x442593,_0x4aae0d){logger[_0x0622('0xa')](_0x0622('0x2c'),_0x4aae0d);return request({'uri':util[_0x0622('0xd')](_0x0622('0x2d'),_0x507811[_0x0622('0x1d')]),'qs':{'phone':_0x4aae0d}})[_0x0622('0x22')](function(_0x49e43e){if(_0x49e43e[_0x0622('0x23')]){logger['info'](_0x0622('0x2e'));return _[_0x0622('0x25')](_0x49e43e,{'phone':_0x4aae0d});}else{logger[_0x0622('0xa')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x0622('0xd')](_0x0622('0x2d'),_0x507811['remoteUri']),'method':_0x0622('0x1e'),'body':{'name':_0x442593,'phone':_0x4aae0d}})[_0x0622('0x22')](function(_0x26acb4){logger[_0x0622('0xa')](_0x0622('0x2f'));return _0x26acb4;});}});}function getAuth(_0x55c772){return util[_0x0622('0xd')](_0x0622('0x30'),new Buffer(_0x55c772[_0x0622('0x31')]+':X')[_0x0622('0x32')](_0x0622('0x33')));}function request(_0x50be1d){logger[_0x0622('0x34')](_0x0622('0x35'),JSON[_0x0622('0x36')](_0x50be1d));return rp(_[_0x0622('0x6')](_0x50be1d,{'method':_0x0622('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1d1231,_0xdb90de){var _0x285b60=[];if(_0x1d1231&&_0x1d1231[_0x0622('0x23')]>0x0){_0x285b60=_[_0x0622('0x38')](_0x1d1231,_0xdb90de);}return _0x285b60;}function getCustomFields(_0x401639,_0x1f4f70){var _0x53de13=[];var _0x48dd0c={'custom_fields':[]};if(_0x401639[_0x0622('0x23')]>0x0){_[_0x0622('0x39')](_0x401639,function(_0x30cc54){if(_0x30cc54[_0x0622('0x3a')]==='string'&&_0x30cc54['nameField']&&!_0x30cc54['customField']){_0x48dd0c[_0x30cc54['nameField'][_0x0622('0x3b')]()]=_0x30cc54[_0x0622('0x3c')][_0x0622('0x32')]();}else if(_0x30cc54[_0x0622('0x3a')]===_0x0622('0x3d')&&_0x30cc54[_0x0622('0x3e')]&&_0x30cc54[_0x0622('0x3f')]){_0x48dd0c['custom_fields'][_0x0622('0x40')]({'id':_0x30cc54[_0x0622('0x3e')],'value':_0x30cc54[_0x0622('0x3c')][_0x0622('0x32')]()});}else if(_0x30cc54[_0x0622('0x3a')]==='variable'&&_0x30cc54[_0x0622('0x41')]&&_0x30cc54[_0x0622('0x3e')]&&_0x30cc54['customField']){_0x1f4f70[_0x30cc54['variableName']]&&_0x48dd0c[_0x0622('0x1a')][_0x0622('0x40')]({'id':_0x30cc54[_0x0622('0x3e')],'value':_0x1f4f70[_0x30cc54[_0x0622('0x41')]]['toString']()});}else if(_0x30cc54[_0x0622('0x3a')]===_0x0622('0x42')&&_0x30cc54[_0x0622('0x43')]&&_0x30cc54[_0x0622('0x43')][_0x0622('0x16')]&&_0x30cc54[_0x0622('0x3e')]&&_0x30cc54[_0x0622('0x3f')]){_0x1f4f70[_0x30cc54[_0x0622('0x43')][_0x0622('0x16')][_0x0622('0x3b')]()]&&_0x48dd0c[_0x0622('0x1a')]['push']({'id':_0x30cc54[_0x0622('0x3e')],'value':_0x1f4f70[_0x30cc54[_0x0622('0x43')][_0x0622('0x16')][_0x0622('0x3b')]()]['toString']()});}});}return _0x48dd0c;}exports[_0x0622('0x44')]=function(_0x9ba031,_0xbfba7e,_0x1e8963,_0xb18b57,_0x471a0e,_0x58e2e6){var _0x3b4727,_0x23aa78;_0x58e2e6['remoteUri']=intUtil[_0x0622('0x45')](_0x58e2e6[_0x0622('0x1d')]);_0x58e2e6[_0x0622('0x46')]=intUtil[_0x0622('0x45')](_0x58e2e6['serverUrl']);if(_0x471a0e&&_0x471a0e['monitor_format']){logger[_0x0622('0xa')](_0x0622('0x47'),_0x0622('0x48'));_0xbfba7e[_0x0622('0x49')]=util[_0x0622('0xd')](_0x0622('0x4a'),_0x58e2e6[_0x0622('0x46')],_0xbfba7e[_0x0622('0x4b')],md5(_0xbfba7e[_0x0622('0x4b')]));}else{_0xbfba7e[_0x0622('0x49')]='';}headers[_0x0622('0x4c')]=getAuth(_0x58e2e6);return getUser(_0x58e2e6,_0xb18b57[_0x0622('0x27')])[_0x0622('0x22')](function(_0x328c20){_0x3b4727=_0x328c20;logger[_0x0622('0xa')](_0x0622('0x4d'),_0x3b4727['id']);return getEndUser(_0x58e2e6,_0xbfba7e[_0x0622('0xf')],_0xbfba7e['calleridnum']);})[_0x0622('0x22')](function(_0x4ef3ad){_0x23aa78=_0x4ef3ad;logger[_0x0622('0xa')](_0x0622('0x4e'),_0x23aa78['id']);return getTicket(_0x58e2e6,_0x3b4727,_0x23aa78,_0x1e8963,_0xbfba7e);})[_0x0622('0x22')](function(_0x402a44){if(_0x402a44&&_0x402a44['id']){logger[_0x0622('0xa')](_0x0622('0x1f'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x402a44['id']);logger[_0x0622('0xa')](_0x0622('0x47'),_0x0622('0x4f'));emit(util['format'](_0x0622('0x50'),_0xb18b57[_0x0622('0x16')]),_0x0622('0x51'),{'uri':util[_0x0622('0xd')]('%s/helpdesk/tickets/%d',_0x58e2e6[_0x0622('0x1d')],_0x402a44['id'])});}})['catch'](function(_0x3b51ec){logger[_0x0622('0x52')](_0x0622('0x47'),JSON[_0x0622('0x36')](_0x3b51ec));});};exports['outbound']=function(_0xd46858,_0x458d12,_0x38a636,_0x1ac0c1,_0x41f0fc,_0x5422cf,_0x2b7a50){var _0x374b06,_0xe9df63;_0x5422cf[_0x0622('0x1d')]=intUtil[_0x0622('0x45')](_0x5422cf[_0x0622('0x1d')]);_0x5422cf[_0x0622('0x46')]=intUtil[_0x0622('0x45')](_0x5422cf[_0x0622('0x46')]);if(_0x2b7a50&&_0x2b7a50[_0x0622('0x53')]&&_0x2b7a50[_0x0622('0x53')]!==_0x0622('0x54')){logger[_0x0622('0xa')](_0x0622('0x55'),_0x0622('0x48'));_0x458d12[_0x0622('0x49')]=util[_0x0622('0xd')](_0x0622('0x4a'),_0x5422cf['serverUrl'],_0x458d12['uniqueid'],md5(_0x458d12[_0x0622('0x4b')]));}headers['Authorization']=getAuth(_0x5422cf);return getUser(_0x5422cf,_0x1ac0c1['email'])[_0x0622('0x22')](function(_0x197a66){_0x374b06=_0x197a66;logger[_0x0622('0xa')](_0x0622('0x4d'),_0x374b06['id']);return getEndUser(_0x5422cf,_0x458d12[_0x0622('0x56')],_0x458d12[_0x0622('0x57')]);})[_0x0622('0x22')](function(_0x133e61){_0xe9df63=_0x133e61;logger[_0x0622('0xa')]('The\x20Enduser\x20ID\x20is:',_0xe9df63['id']);return getTicket(_0x5422cf,_0x374b06,_0xe9df63,_0x38a636,_0x458d12);})[_0x0622('0x22')](function(_0x3674a9){if(_0x3674a9&&_0x3674a9['id']){logger[_0x0622('0xa')](_0x0622('0x1f'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x3674a9['id']);logger[_0x0622('0xa')](_0x0622('0x55'),_0x0622('0x4f'));emit(util[_0x0622('0xd')](_0x0622('0x50'),_0x1ac0c1['name']),'trigger:browser:url',{'uri':util[_0x0622('0xd')](_0x0622('0x58'),_0x5422cf[_0x0622('0x1d')],_0x3674a9['id'])});}})[_0x0622('0x59')](function(_0x4e834c){logger[_0x0622('0x52')]('[OUTBOUND]',JSON[_0x0622('0x36')](_0x4e834c));});};exports[_0x0622('0x5a')]=function(_0x4c9642,_0x4d6ef8,_0x211b63,_0x391001,_0x2ea07,_0x1497de){var _0x4bdd41,_0x5e697c;_0x1497de[_0x0622('0x1d')]=intUtil[_0x0622('0x45')](_0x1497de[_0x0622('0x1d')]);_0x1497de[_0x0622('0x46')]=intUtil[_0x0622('0x45')](_0x1497de['serverUrl']);if(_0x2ea07&&_0x2ea07['monitor_format']){logger[_0x0622('0xa')]('['+_0x4d6ef8['lastevent']['toUpperCase']()+']',_0x0622('0x48'));_0x4d6ef8['recordingURL']=util[_0x0622('0xd')](_0x0622('0x4a'),_0x1497de[_0x0622('0x46')],_0x4d6ef8[_0x0622('0x4b')],md5(_0x4d6ef8[_0x0622('0x4b')]));}else{_0x4d6ef8[_0x0622('0x49')]='';}headers[_0x0622('0x4c')]=getAuth(_0x1497de);return getUser(_0x1497de,'')['then'](function(_0x19eff6){_0x4bdd41=_0x19eff6;logger[_0x0622('0xa')](_0x0622('0x4d'),_0x4bdd41['id']);return getEndUser(_0x1497de,_0x4d6ef8[_0x0622('0xf')],_0x4d6ef8[_0x0622('0x10')]);})[_0x0622('0x22')](function(_0x63f90f){_0x5e697c=_0x63f90f;logger[_0x0622('0xa')](_0x0622('0x4e'),_0x5e697c['id']);return getTicket(_0x1497de,_0x4bdd41,_0x5e697c,_0x211b63,_0x4d6ef8);})[_0x0622('0x22')](function(_0x2990b1){if(_0x2990b1){logger['info'](_0x0622('0x1f'));logger[_0x0622('0xa')](_0x0622('0x5b'),_0x2990b1['id']);}})['catch'](function(_0x209a6d){logger[_0x0622('0x52')]('['+_0x4d6ef8[_0x0622('0x5c')][_0x0622('0x5d')]()+']',JSON[_0x0622('0x36')](_0x209a6d));});};
\ No newline at end of file