Built motion from commit (unavailable).|2.5.11
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index c3d96f6..4e1c8c2 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x09e4=['variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','user:%s','abandoned','[ABANDONED]','lodash','request-promise','md5','./util','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','<br>','Tags','name','Fields','custom_fields','%s/api/v2/tickets','remoteUri','then','Ticket\x20created!','validateEmail','Agent\x20found!','find','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','POST','Basic\x20%s','apiKey','toString','base64','debug','stringify','GET','map','forEach','type','nameField','toLowerCase','content','string','idField','customField','push'];(function(_0x123cea,_0x50a243){var _0xe62c9f=function(_0x260941){while(--_0x260941){_0x123cea['push'](_0x123cea['shift']());}};_0xe62c9f(++_0x50a243);}(_0x09e4,0xc5));var _0x409e=function(_0x1e015f,_0x213a8e){_0x1e015f=_0x1e015f-0x0;var _0xbc58d=_0x09e4[_0x1e015f];return _0xbc58d;};'use strict';var _=require(_0x409e('0x0'));var rp=require(_0x409e('0x1'));var md5=require(_0x409e('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x409e('0x3'));var config=require(_0x409e('0x4'));var logger=require(_0x409e('0x5'))('freshdesk');config[_0x409e('0x6')]=_[_0x409e('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x409e('0x8'))(new Redis(config[_0x409e('0x6')]));var headers={'Content-Type':_0x409e('0x9'),'Accept':'application/json'};function emit(_0x4caab0,_0x4dcf87,_0x8afde9){io['to'](_0x4caab0)[_0x409e('0xa')](_0x4dcf87,_0x8afde9);}function getTicket(_0x5d19a3,_0x5d7187,_0xd2dff2,_0x316e0e,_0x4699fd){logger[_0x409e('0xb')](_0x409e('0xc'));var _0x21c9e0=_['merge']({'responder_id':_0x5d7187['id'],'requester_id':_0xd2dff2['id'],'name':util[_0x409e('0xd')](_0x409e('0xe'),_0x4699fd['calleridname']),'phone':_0x4699fd[_0x409e('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x409e('0x10')](_0x316e0e[_0x409e('0x11')],_0x4699fd,'\x20'),'description':intUtil[_0x409e('0x10')](_0x316e0e['Descriptions'],_0x4699fd,_0x409e('0x12')),'tags':getTags(_0x316e0e[_0x409e('0x13')],_0x409e('0x14'))},getCustomFields(_0x316e0e[_0x409e('0x15')],_0x4699fd));_0x21c9e0[_0x409e('0x16')]=_['mapValues'](_['keyBy'](_0x21c9e0[_0x409e('0x16')],'id'),'value');return request({'uri':util['format'](_0x409e('0x17'),_0x5d19a3[_0x409e('0x18')]),'method':'POST','body':_0x21c9e0})[_0x409e('0x19')](function(_0xa61332){logger[_0x409e('0xb')](_0x409e('0x1a'));return _0xa61332;});}function getUser(_0x1a1ba6,_0x555bf9){if(intUtil[_0x409e('0x1b')](_0x555bf9)){return request({'uri':util[_0x409e('0xd')]('%s/api/v2/agents',_0x1a1ba6[_0x409e('0x18')]),'qs':{'email':_0x555bf9}})[_0x409e('0x19')](function(_0x5ee49d){if(_0x5ee49d['length']){logger[_0x409e('0xb')](_0x409e('0x1c'));return _[_0x409e('0x1d')](_0x5ee49d,function(_0x3d2fc2){return _0x3d2fc2['contact'][_0x409e('0x1e')]===_0x555bf9;});}else{logger[_0x409e('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x409e('0xd')](_0x409e('0x1f'),_0x1a1ba6['remoteUri'])})[_0x409e('0x19')](function(_0x3438d2){logger[_0x409e('0xb')]('Admin\x20account\x20selected.');return _0x3438d2;});}});}else{logger[_0x409e('0xb')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x409e('0x1f'),_0x1a1ba6[_0x409e('0x18')])})[_0x409e('0x19')](function(_0x2baa2e){logger['info'](_0x409e('0x20'));return _0x2baa2e;});}}function getEndUser(_0x15d24f,_0x1a2028,_0x425ad5){logger[_0x409e('0xb')](_0x409e('0x21'),_0x425ad5);return request({'uri':util[_0x409e('0xd')](_0x409e('0x22'),_0x15d24f[_0x409e('0x18')]),'qs':{'phone':_0x425ad5}})['then'](function(_0x1f698b){if(_0x1f698b[_0x409e('0x23')]){logger[_0x409e('0xb')](_0x409e('0x24'));return _[_0x409e('0x1d')](_0x1f698b,{'phone':_0x425ad5});}else{logger[_0x409e('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x409e('0xd')]('%s/api/v2/contacts',_0x15d24f[_0x409e('0x18')]),'method':_0x409e('0x25'),'body':{'name':_0x1a2028,'phone':_0x425ad5}})[_0x409e('0x19')](function(_0x56bd36){logger[_0x409e('0xb')]('Enduser\x20created.');return _0x56bd36;});}});}function getAuth(_0x20ba21){return util['format'](_0x409e('0x26'),new Buffer(_0x20ba21[_0x409e('0x27')]+':X')[_0x409e('0x28')](_0x409e('0x29')));}function request(_0x129378){logger[_0x409e('0x2a')]('[HTTP]',JSON[_0x409e('0x2b')](_0x129378));return rp(_[_0x409e('0x7')](_0x129378,{'method':_0x409e('0x2c'),'headers':headers,'json':!![]}));}function getTags(_0x21c3f3,_0x2113f2){var _0x4772d7=[];if(_0x21c3f3&&_0x21c3f3[_0x409e('0x23')]>0x0){_0x4772d7=_[_0x409e('0x2d')](_0x21c3f3,_0x2113f2);}return _0x4772d7;}function getCustomFields(_0x39656a,_0x2effb7){var _0x12c63c=[];var _0x26f130={'custom_fields':[]};if(_0x39656a[_0x409e('0x23')]>0x0){_[_0x409e('0x2e')](_0x39656a,function(_0x1164d3){if(_0x1164d3[_0x409e('0x2f')]==='string'&&_0x1164d3[_0x409e('0x30')]&&!_0x1164d3['customField']){_0x26f130[_0x1164d3[_0x409e('0x30')][_0x409e('0x31')]()]=_0x1164d3[_0x409e('0x32')][_0x409e('0x28')]();}else if(_0x1164d3[_0x409e('0x2f')]===_0x409e('0x33')&&_0x1164d3[_0x409e('0x34')]&&_0x1164d3[_0x409e('0x35')]){_0x26f130[_0x409e('0x16')][_0x409e('0x36')]({'id':_0x1164d3['idField'],'value':_0x1164d3[_0x409e('0x32')][_0x409e('0x28')]()});}else if(_0x1164d3[_0x409e('0x2f')]===_0x409e('0x37')&&_0x1164d3[_0x409e('0x38')]&&_0x1164d3[_0x409e('0x34')]&&_0x1164d3[_0x409e('0x35')]){_0x2effb7[_0x1164d3[_0x409e('0x38')]]&&_0x26f130[_0x409e('0x16')]['push']({'id':_0x1164d3[_0x409e('0x34')],'value':_0x2effb7[_0x1164d3['variableName']][_0x409e('0x28')]()});}else if(_0x1164d3[_0x409e('0x2f')]==='customVariable'&&_0x1164d3[_0x409e('0x39')]&&_0x1164d3[_0x409e('0x39')][_0x409e('0x14')]&&_0x1164d3[_0x409e('0x34')]&&_0x1164d3['customField']){_0x2effb7[_0x1164d3[_0x409e('0x39')]['name']['toLowerCase']()]&&_0x26f130[_0x409e('0x16')][_0x409e('0x36')]({'id':_0x1164d3[_0x409e('0x34')],'value':_0x2effb7[_0x1164d3['Variable']['name'][_0x409e('0x31')]()][_0x409e('0x28')]()});}});}return _0x26f130;}exports[_0x409e('0x3a')]=function(_0x24af47,_0x4a38f4,_0x20a5a1,_0x37a3ca,_0x189084,_0x49561c){var _0x5bed43,_0x4bb5c7;_0x49561c['remoteUri']=intUtil[_0x409e('0x3b')](_0x49561c[_0x409e('0x18')]);_0x49561c[_0x409e('0x3c')]=intUtil[_0x409e('0x3b')](_0x49561c['serverUrl']);if(_0x189084&&_0x189084[_0x409e('0x3d')]){logger['info'](_0x409e('0x3e'),_0x409e('0x3f'));_0x4a38f4[_0x409e('0x40')]=util[_0x409e('0xd')](_0x409e('0x41'),_0x49561c[_0x409e('0x3c')],_0x4a38f4['uniqueid'],md5(_0x4a38f4[_0x409e('0x42')]));}else{_0x4a38f4['recordingURL']='';}headers[_0x409e('0x43')]=getAuth(_0x49561c);return getUser(_0x49561c,_0x37a3ca[_0x409e('0x1e')])['then'](function(_0x39239b){_0x5bed43=_0x39239b;logger[_0x409e('0xb')](_0x409e('0x44'),_0x5bed43['id']);return getEndUser(_0x49561c,_0x4a38f4['calleridname'],_0x4a38f4['calleridnum']);})['then'](function(_0x3c6a4a){_0x4bb5c7=_0x3c6a4a;logger[_0x409e('0xb')](_0x409e('0x45'),_0x4bb5c7['id']);return getTicket(_0x49561c,_0x5bed43,_0x4bb5c7,_0x20a5a1,_0x4a38f4);})[_0x409e('0x19')](function(_0x114462){if(_0x114462&&_0x114462['id']){logger[_0x409e('0xb')](_0x409e('0x1a'));logger[_0x409e('0xb')](_0x409e('0x46'),_0x114462['id']);logger[_0x409e('0xb')](_0x409e('0x3e'),_0x409e('0x47'));emit(util[_0x409e('0xd')]('user:%s',_0x37a3ca[_0x409e('0x14')]),_0x409e('0x48'),{'uri':util['format']('%s/helpdesk/tickets/%d',_0x49561c[_0x409e('0x18')],_0x114462['id'])});}})[_0x409e('0x49')](function(_0x74e537){logger[_0x409e('0x4a')](_0x409e('0x3e'),JSON[_0x409e('0x2b')](_0x74e537));});};exports[_0x409e('0x4b')]=function(_0x1b8b7d,_0x131be3,_0x51e103,_0x15a4a1,_0x25255a,_0x2aa39e,_0x655cd6){var _0x30688f,_0x22fb3a;_0x2aa39e[_0x409e('0x18')]=intUtil[_0x409e('0x3b')](_0x2aa39e[_0x409e('0x18')]);_0x2aa39e[_0x409e('0x3c')]=intUtil['stripTrailingSlash'](_0x2aa39e[_0x409e('0x3c')]);if(_0x655cd6&&_0x655cd6[_0x409e('0x4c')]&&_0x655cd6[_0x409e('0x4c')]!==_0x409e('0x4d')){logger[_0x409e('0xb')](_0x409e('0x4e'),_0x409e('0x3f'));_0x131be3[_0x409e('0x40')]=util[_0x409e('0xd')](_0x409e('0x41'),_0x2aa39e[_0x409e('0x3c')],_0x131be3[_0x409e('0x42')],md5(_0x131be3[_0x409e('0x42')]));}headers[_0x409e('0x43')]=getAuth(_0x2aa39e);return getUser(_0x2aa39e,_0x15a4a1[_0x409e('0x1e')])['then'](function(_0x1ca171){_0x30688f=_0x1ca171;logger[_0x409e('0xb')]('The\x20User\x20ID\x20is:',_0x30688f['id']);return getEndUser(_0x2aa39e,_0x131be3[_0x409e('0x4f')],_0x131be3[_0x409e('0x50')]);})['then'](function(_0x8c2eb0){_0x22fb3a=_0x8c2eb0;logger[_0x409e('0xb')](_0x409e('0x45'),_0x22fb3a['id']);return getTicket(_0x2aa39e,_0x30688f,_0x22fb3a,_0x51e103,_0x131be3);})[_0x409e('0x19')](function(_0x5e4262){if(_0x5e4262&&_0x5e4262['id']){logger[_0x409e('0xb')](_0x409e('0x1a'));logger[_0x409e('0xb')](_0x409e('0x46'),_0x5e4262['id']);logger[_0x409e('0xb')](_0x409e('0x4e'),_0x409e('0x47'));emit(util[_0x409e('0xd')](_0x409e('0x51'),_0x15a4a1[_0x409e('0x14')]),'trigger:browser:url',{'uri':util[_0x409e('0xd')]('%s/helpdesk/tickets/%d',_0x2aa39e[_0x409e('0x18')],_0x5e4262['id'])});}})[_0x409e('0x49')](function(_0x2689f1){logger[_0x409e('0x4a')](_0x409e('0x4e'),JSON[_0x409e('0x2b')](_0x2689f1));});};exports[_0x409e('0x52')]=function(_0x192216,_0x29ce50,_0x3a9afb,_0x188881,_0x3f4911,_0x1a587f){var _0x2f4a5e,_0x151ca4;_0x1a587f['remoteUri']=intUtil[_0x409e('0x3b')](_0x1a587f['remoteUri']);_0x1a587f[_0x409e('0x3c')]=intUtil[_0x409e('0x3b')](_0x1a587f[_0x409e('0x3c')]);if(_0x3f4911&&_0x3f4911['monitor_format']){logger['info'](_0x409e('0x53'),_0x409e('0x3f'));_0x29ce50['recordingURL']=util['format'](_0x409e('0x41'),_0x1a587f['serverUrl'],_0x29ce50['uniqueid'],md5(_0x29ce50[_0x409e('0x42')]));}else{_0x29ce50[_0x409e('0x40')]='';}headers['Authorization']=getAuth(_0x1a587f);return getUser(_0x1a587f,'')[_0x409e('0x19')](function(_0x2b0fef){_0x2f4a5e=_0x2b0fef;logger[_0x409e('0xb')](_0x409e('0x44'),_0x2f4a5e['id']);return getEndUser(_0x1a587f,_0x29ce50['calleridname'],_0x29ce50[_0x409e('0xf')]);})[_0x409e('0x19')](function(_0x366f25){_0x151ca4=_0x366f25;logger[_0x409e('0xb')](_0x409e('0x45'),_0x151ca4['id']);return getTicket(_0x1a587f,_0x2f4a5e,_0x151ca4,_0x3a9afb,_0x29ce50);})[_0x409e('0x19')](function(_0x336f6d){if(_0x336f6d){logger['info']('Ticket\x20created!');logger[_0x409e('0xb')]('The\x20Ticket\x20ID\x20is:',_0x336f6d['id']);}})[_0x409e('0x49')](function(_0xf8564c){logger[_0x409e('0x4a')](_0x409e('0x53'),JSON[_0x409e('0x2b')](_0xf8564c));});};
\ No newline at end of file
+var _0x6220=['Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','type','toLowerCase','content','string','idField','customField','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','error','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','%s/helpdesk/tickets/%d','catch','unmanaged','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','lodash','md5','util','./util','freshdesk','redis','defaults','localhost','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','Ticket\x20created!','validateEmail','%s/api/v2/agents','then','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!'];(function(_0x26b2db,_0x46dcb4){var _0x5eb8ed=function(_0x2a9ef8){while(--_0x2a9ef8){_0x26b2db['push'](_0x26b2db['shift']());}};_0x5eb8ed(++_0x46dcb4);}(_0x6220,0xeb));var _0x0622=function(_0x19950b,_0x53d0d7){_0x19950b=_0x19950b-0x0;var _0x3c6b41=_0x6220[_0x19950b];return _0x3c6b41;};'use strict';var _=require(_0x0622('0x0'));var rp=require('request-promise');var md5=require(_0x0622('0x1'));var util=require(_0x0622('0x2'));var Redis=require('ioredis');var intUtil=require(_0x0622('0x3'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0x0622('0x4'));config[_0x0622('0x5')]=_[_0x0622('0x6')](config[_0x0622('0x5')],{'host':_0x0622('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x0622('0x5')]));var headers={'Content-Type':_0x0622('0x8'),'Accept':'application/json'};function emit(_0x26776b,_0x285b90,_0x11246d){io['to'](_0x26776b)[_0x0622('0x9')](_0x285b90,_0x11246d);}function getTicket(_0x33ab0b,_0x350006,_0x47d273,_0x51bad4,_0x18d43d){logger[_0x0622('0xa')](_0x0622('0xb'));var _0x409151=_[_0x0622('0xc')]({'responder_id':_0x350006['id'],'requester_id':_0x47d273['id'],'name':util[_0x0622('0xd')](_0x0622('0xe'),_0x18d43d[_0x0622('0xf')]),'phone':_0x18d43d[_0x0622('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x0622('0x11')](_0x51bad4[_0x0622('0x12')],_0x18d43d,'\x20'),'description':intUtil[_0x0622('0x11')](_0x51bad4[_0x0622('0x13')],_0x18d43d,_0x0622('0x14')),'tags':getTags(_0x51bad4[_0x0622('0x15')],_0x0622('0x16'))},getCustomFields(_0x51bad4[_0x0622('0x17')],_0x18d43d));_0x409151['custom_fields']=_[_0x0622('0x18')](_[_0x0622('0x19')](_0x409151[_0x0622('0x1a')],'id'),_0x0622('0x1b'));return request({'uri':util[_0x0622('0xd')](_0x0622('0x1c'),_0x33ab0b[_0x0622('0x1d')]),'method':_0x0622('0x1e'),'body':_0x409151})['then'](function(_0x245f56){logger[_0x0622('0xa')](_0x0622('0x1f'));return _0x245f56;});}function getUser(_0x2a7696,_0x349416){if(intUtil[_0x0622('0x20')](_0x349416)){return request({'uri':util['format'](_0x0622('0x21'),_0x2a7696['remoteUri']),'qs':{'email':_0x349416}})[_0x0622('0x22')](function(_0x4a1c54){if(_0x4a1c54[_0x0622('0x23')]){logger[_0x0622('0xa')](_0x0622('0x24'));return _[_0x0622('0x25')](_0x4a1c54,function(_0x14b39e){return _0x14b39e[_0x0622('0x26')][_0x0622('0x27')]===_0x349416;});}else{logger[_0x0622('0xa')](_0x0622('0x28'));return request({'uri':util[_0x0622('0xd')](_0x0622('0x29'),_0x2a7696[_0x0622('0x1d')])})[_0x0622('0x22')](function(_0x411c46){logger['info']('Admin\x20account\x20selected.');return _0x411c46;});}});}else{logger[_0x0622('0xa')](_0x0622('0x2a'));return request({'uri':util[_0x0622('0xd')]('%s/api/v2/agents/me',_0x2a7696[_0x0622('0x1d')])})[_0x0622('0x22')](function(_0x475ceb){logger[_0x0622('0xa')](_0x0622('0x2b'));return _0x475ceb;});}}function getEndUser(_0x507811,_0x442593,_0x4aae0d){logger[_0x0622('0xa')](_0x0622('0x2c'),_0x4aae0d);return request({'uri':util[_0x0622('0xd')](_0x0622('0x2d'),_0x507811[_0x0622('0x1d')]),'qs':{'phone':_0x4aae0d}})[_0x0622('0x22')](function(_0x49e43e){if(_0x49e43e[_0x0622('0x23')]){logger['info'](_0x0622('0x2e'));return _[_0x0622('0x25')](_0x49e43e,{'phone':_0x4aae0d});}else{logger[_0x0622('0xa')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x0622('0xd')](_0x0622('0x2d'),_0x507811['remoteUri']),'method':_0x0622('0x1e'),'body':{'name':_0x442593,'phone':_0x4aae0d}})[_0x0622('0x22')](function(_0x26acb4){logger[_0x0622('0xa')](_0x0622('0x2f'));return _0x26acb4;});}});}function getAuth(_0x55c772){return util[_0x0622('0xd')](_0x0622('0x30'),new Buffer(_0x55c772[_0x0622('0x31')]+':X')[_0x0622('0x32')](_0x0622('0x33')));}function request(_0x50be1d){logger[_0x0622('0x34')](_0x0622('0x35'),JSON[_0x0622('0x36')](_0x50be1d));return rp(_[_0x0622('0x6')](_0x50be1d,{'method':_0x0622('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1d1231,_0xdb90de){var _0x285b60=[];if(_0x1d1231&&_0x1d1231[_0x0622('0x23')]>0x0){_0x285b60=_[_0x0622('0x38')](_0x1d1231,_0xdb90de);}return _0x285b60;}function getCustomFields(_0x401639,_0x1f4f70){var _0x53de13=[];var _0x48dd0c={'custom_fields':[]};if(_0x401639[_0x0622('0x23')]>0x0){_[_0x0622('0x39')](_0x401639,function(_0x30cc54){if(_0x30cc54[_0x0622('0x3a')]==='string'&&_0x30cc54['nameField']&&!_0x30cc54['customField']){_0x48dd0c[_0x30cc54['nameField'][_0x0622('0x3b')]()]=_0x30cc54[_0x0622('0x3c')][_0x0622('0x32')]();}else if(_0x30cc54[_0x0622('0x3a')]===_0x0622('0x3d')&&_0x30cc54[_0x0622('0x3e')]&&_0x30cc54[_0x0622('0x3f')]){_0x48dd0c['custom_fields'][_0x0622('0x40')]({'id':_0x30cc54[_0x0622('0x3e')],'value':_0x30cc54[_0x0622('0x3c')][_0x0622('0x32')]()});}else if(_0x30cc54[_0x0622('0x3a')]==='variable'&&_0x30cc54[_0x0622('0x41')]&&_0x30cc54[_0x0622('0x3e')]&&_0x30cc54['customField']){_0x1f4f70[_0x30cc54['variableName']]&&_0x48dd0c[_0x0622('0x1a')][_0x0622('0x40')]({'id':_0x30cc54[_0x0622('0x3e')],'value':_0x1f4f70[_0x30cc54[_0x0622('0x41')]]['toString']()});}else if(_0x30cc54[_0x0622('0x3a')]===_0x0622('0x42')&&_0x30cc54[_0x0622('0x43')]&&_0x30cc54[_0x0622('0x43')][_0x0622('0x16')]&&_0x30cc54[_0x0622('0x3e')]&&_0x30cc54[_0x0622('0x3f')]){_0x1f4f70[_0x30cc54[_0x0622('0x43')][_0x0622('0x16')][_0x0622('0x3b')]()]&&_0x48dd0c[_0x0622('0x1a')]['push']({'id':_0x30cc54[_0x0622('0x3e')],'value':_0x1f4f70[_0x30cc54[_0x0622('0x43')][_0x0622('0x16')][_0x0622('0x3b')]()]['toString']()});}});}return _0x48dd0c;}exports[_0x0622('0x44')]=function(_0x9ba031,_0xbfba7e,_0x1e8963,_0xb18b57,_0x471a0e,_0x58e2e6){var _0x3b4727,_0x23aa78;_0x58e2e6['remoteUri']=intUtil[_0x0622('0x45')](_0x58e2e6[_0x0622('0x1d')]);_0x58e2e6[_0x0622('0x46')]=intUtil[_0x0622('0x45')](_0x58e2e6['serverUrl']);if(_0x471a0e&&_0x471a0e['monitor_format']){logger[_0x0622('0xa')](_0x0622('0x47'),_0x0622('0x48'));_0xbfba7e[_0x0622('0x49')]=util[_0x0622('0xd')](_0x0622('0x4a'),_0x58e2e6[_0x0622('0x46')],_0xbfba7e[_0x0622('0x4b')],md5(_0xbfba7e[_0x0622('0x4b')]));}else{_0xbfba7e[_0x0622('0x49')]='';}headers[_0x0622('0x4c')]=getAuth(_0x58e2e6);return getUser(_0x58e2e6,_0xb18b57[_0x0622('0x27')])[_0x0622('0x22')](function(_0x328c20){_0x3b4727=_0x328c20;logger[_0x0622('0xa')](_0x0622('0x4d'),_0x3b4727['id']);return getEndUser(_0x58e2e6,_0xbfba7e[_0x0622('0xf')],_0xbfba7e['calleridnum']);})[_0x0622('0x22')](function(_0x4ef3ad){_0x23aa78=_0x4ef3ad;logger[_0x0622('0xa')](_0x0622('0x4e'),_0x23aa78['id']);return getTicket(_0x58e2e6,_0x3b4727,_0x23aa78,_0x1e8963,_0xbfba7e);})[_0x0622('0x22')](function(_0x402a44){if(_0x402a44&&_0x402a44['id']){logger[_0x0622('0xa')](_0x0622('0x1f'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x402a44['id']);logger[_0x0622('0xa')](_0x0622('0x47'),_0x0622('0x4f'));emit(util['format'](_0x0622('0x50'),_0xb18b57[_0x0622('0x16')]),_0x0622('0x51'),{'uri':util[_0x0622('0xd')]('%s/helpdesk/tickets/%d',_0x58e2e6[_0x0622('0x1d')],_0x402a44['id'])});}})['catch'](function(_0x3b51ec){logger[_0x0622('0x52')](_0x0622('0x47'),JSON[_0x0622('0x36')](_0x3b51ec));});};exports['outbound']=function(_0xd46858,_0x458d12,_0x38a636,_0x1ac0c1,_0x41f0fc,_0x5422cf,_0x2b7a50){var _0x374b06,_0xe9df63;_0x5422cf[_0x0622('0x1d')]=intUtil[_0x0622('0x45')](_0x5422cf[_0x0622('0x1d')]);_0x5422cf[_0x0622('0x46')]=intUtil[_0x0622('0x45')](_0x5422cf[_0x0622('0x46')]);if(_0x2b7a50&&_0x2b7a50[_0x0622('0x53')]&&_0x2b7a50[_0x0622('0x53')]!==_0x0622('0x54')){logger[_0x0622('0xa')](_0x0622('0x55'),_0x0622('0x48'));_0x458d12[_0x0622('0x49')]=util[_0x0622('0xd')](_0x0622('0x4a'),_0x5422cf['serverUrl'],_0x458d12['uniqueid'],md5(_0x458d12[_0x0622('0x4b')]));}headers['Authorization']=getAuth(_0x5422cf);return getUser(_0x5422cf,_0x1ac0c1['email'])[_0x0622('0x22')](function(_0x197a66){_0x374b06=_0x197a66;logger[_0x0622('0xa')](_0x0622('0x4d'),_0x374b06['id']);return getEndUser(_0x5422cf,_0x458d12[_0x0622('0x56')],_0x458d12[_0x0622('0x57')]);})[_0x0622('0x22')](function(_0x133e61){_0xe9df63=_0x133e61;logger[_0x0622('0xa')]('The\x20Enduser\x20ID\x20is:',_0xe9df63['id']);return getTicket(_0x5422cf,_0x374b06,_0xe9df63,_0x38a636,_0x458d12);})[_0x0622('0x22')](function(_0x3674a9){if(_0x3674a9&&_0x3674a9['id']){logger[_0x0622('0xa')](_0x0622('0x1f'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x3674a9['id']);logger[_0x0622('0xa')](_0x0622('0x55'),_0x0622('0x4f'));emit(util[_0x0622('0xd')](_0x0622('0x50'),_0x1ac0c1['name']),'trigger:browser:url',{'uri':util[_0x0622('0xd')](_0x0622('0x58'),_0x5422cf[_0x0622('0x1d')],_0x3674a9['id'])});}})[_0x0622('0x59')](function(_0x4e834c){logger[_0x0622('0x52')]('[OUTBOUND]',JSON[_0x0622('0x36')](_0x4e834c));});};exports[_0x0622('0x5a')]=function(_0x4c9642,_0x4d6ef8,_0x211b63,_0x391001,_0x2ea07,_0x1497de){var _0x4bdd41,_0x5e697c;_0x1497de[_0x0622('0x1d')]=intUtil[_0x0622('0x45')](_0x1497de[_0x0622('0x1d')]);_0x1497de[_0x0622('0x46')]=intUtil[_0x0622('0x45')](_0x1497de['serverUrl']);if(_0x2ea07&&_0x2ea07['monitor_format']){logger[_0x0622('0xa')]('['+_0x4d6ef8['lastevent']['toUpperCase']()+']',_0x0622('0x48'));_0x4d6ef8['recordingURL']=util[_0x0622('0xd')](_0x0622('0x4a'),_0x1497de[_0x0622('0x46')],_0x4d6ef8[_0x0622('0x4b')],md5(_0x4d6ef8[_0x0622('0x4b')]));}else{_0x4d6ef8[_0x0622('0x49')]='';}headers[_0x0622('0x4c')]=getAuth(_0x1497de);return getUser(_0x1497de,'')['then'](function(_0x19eff6){_0x4bdd41=_0x19eff6;logger[_0x0622('0xa')](_0x0622('0x4d'),_0x4bdd41['id']);return getEndUser(_0x1497de,_0x4d6ef8[_0x0622('0xf')],_0x4d6ef8[_0x0622('0x10')]);})[_0x0622('0x22')](function(_0x63f90f){_0x5e697c=_0x63f90f;logger[_0x0622('0xa')](_0x0622('0x4e'),_0x5e697c['id']);return getTicket(_0x1497de,_0x4bdd41,_0x5e697c,_0x211b63,_0x4d6ef8);})[_0x0622('0x22')](function(_0x2990b1){if(_0x2990b1){logger['info'](_0x0622('0x1f'));logger[_0x0622('0xa')](_0x0622('0x5b'),_0x2990b1['id']);}})['catch'](function(_0x209a6d){logger[_0x0622('0x52')]('['+_0x4d6ef8[_0x0622('0x5c')][_0x0622('0x5d')]()+']',JSON[_0x0622('0x36')](_0x209a6d));});};
\ No newline at end of file