Built motion from commit 19a84241.|2.5.34
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index a2cec18..590b6f8 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x92c8=['Recording\x20is\x20enabled!','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','recordingFormat','none','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridnum','[OUTBOUND]','catch','unmanaged','lastevent','toUpperCase','lodash','md5','util','./util','../../../../config/logger','freshdesk','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','POST','Ticket\x20created!','validateEmail','%s/api/v2/agents','then','length','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','remoteUri','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','%s/api/v2/contacts','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','base64','debug','[HTTP]','stringify','defaults','forEach','type','string','customField','toLowerCase','content','toString','idField','variable','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]'];(function(_0x3b31b0,_0x350e26){var _0x395005=function(_0x217d64){while(--_0x217d64){_0x3b31b0['push'](_0x3b31b0['shift']());}};_0x395005(++_0x350e26);}(_0x92c8,0x1e6));var _0x892c=function(_0x511e9a,_0x5e355b){_0x511e9a=_0x511e9a-0x0;var _0x23ad78=_0x92c8[_0x511e9a];return _0x23ad78;};'use strict';var _=require(_0x892c('0x0'));var rp=require('request-promise');var md5=require(_0x892c('0x1'));var util=require(_0x892c('0x2'));var Redis=require('ioredis');var intUtil=require(_0x892c('0x3'));var config=require('../../../../config/environment');var logger=require(_0x892c('0x4'))(_0x892c('0x5'));config[_0x892c('0x6')]=_['defaults'](config[_0x892c('0x6')],{'host':_0x892c('0x7'),'port':0x18eb});var io=require(_0x892c('0x8'))(new Redis(config[_0x892c('0x6')]));var headers={'Content-Type':_0x892c('0x9'),'Accept':_0x892c('0x9')};function emit(_0x434fd9,_0x1645ff,_0x4248a8){io['to'](_0x434fd9)[_0x892c('0xa')](_0x1645ff,_0x4248a8);}function getTicket(_0x5720a7,_0x20ab9f,_0x1072e7,_0x5236dd,_0x58e99f){logger[_0x892c('0xb')](_0x892c('0xc'));var _0x427067=_[_0x892c('0xd')]({'responder_id':_0x20ab9f['id'],'requester_id':_0x1072e7['id'],'name':util[_0x892c('0xe')](_0x892c('0xf'),_0x58e99f[_0x892c('0x10')]),'phone':_0x58e99f[_0x892c('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x5236dd[_0x892c('0x12')],_0x58e99f,'\x20'),'description':intUtil[_0x892c('0x13')](_0x5236dd[_0x892c('0x14')],_0x58e99f,_0x892c('0x15')),'tags':getTags(_0x5236dd[_0x892c('0x16')],_0x892c('0x17'))},getCustomFields(_0x5236dd[_0x892c('0x18')],_0x58e99f));_0x427067[_0x892c('0x19')]=_[_0x892c('0x1a')](_[_0x892c('0x1b')](_0x427067[_0x892c('0x19')],'id'),_0x892c('0x1c'));return request({'uri':util['format'](_0x892c('0x1d'),_0x5720a7['remoteUri']),'method':_0x892c('0x1e'),'body':_0x427067})['then'](function(_0x49a30a){logger['info'](_0x892c('0x1f'));return _0x49a30a;});}function getUser(_0x188f9f,_0x35db91){if(intUtil[_0x892c('0x20')](_0x35db91)){return request({'uri':util['format'](_0x892c('0x21'),_0x188f9f['remoteUri']),'qs':{'email':_0x35db91}})[_0x892c('0x22')](function(_0x678e7a){if(_0x678e7a[_0x892c('0x23')]){logger[_0x892c('0xb')]('Agent\x20found!');return _[_0x892c('0x24')](_0x678e7a,function(_0x312847){return _0x312847[_0x892c('0x25')][_0x892c('0x26')]===_0x35db91;});}else{logger[_0x892c('0xb')](_0x892c('0x27'));return request({'uri':util[_0x892c('0xe')]('%s/api/v2/agents/me',_0x188f9f[_0x892c('0x28')])})['then'](function(_0x159218){logger[_0x892c('0xb')](_0x892c('0x29'));return _0x159218;});}});}else{logger[_0x892c('0xb')](_0x892c('0x2a'));return request({'uri':util['format'](_0x892c('0x2b'),_0x188f9f[_0x892c('0x28')])})['then'](function(_0x110665){logger[_0x892c('0xb')]('Admin\x20account\x20selected.');return _0x110665;});}}function getEndUser(_0x2c84f6,_0xe04c8e,_0x357e3f){logger[_0x892c('0xb')]('Searching\x20enduser\x20with\x20phone',_0x357e3f);return request({'uri':util['format'](_0x892c('0x2c'),_0x2c84f6[_0x892c('0x28')]),'qs':{'phone':_0x357e3f}})[_0x892c('0x22')](function(_0x122032){if(_0x122032[_0x892c('0x23')]){logger[_0x892c('0xb')]('Enduser\x20found!');return _[_0x892c('0x24')](_0x122032,{'phone':_0x357e3f});}else{logger[_0x892c('0xb')](_0x892c('0x2d'));return request({'uri':util[_0x892c('0xe')]('%s/api/v2/contacts',_0x2c84f6[_0x892c('0x28')]),'method':_0x892c('0x1e'),'body':{'name':_0xe04c8e,'phone':_0x357e3f}})[_0x892c('0x22')](function(_0xd1fd85){logger[_0x892c('0xb')](_0x892c('0x2e'));return _0xd1fd85;});}});}function getAuth(_0x4dce90){return util[_0x892c('0xe')](_0x892c('0x2f'),new Buffer(_0x4dce90[_0x892c('0x30')]+':X')['toString'](_0x892c('0x31')));}function request(_0x22f084){logger[_0x892c('0x32')](_0x892c('0x33'),JSON[_0x892c('0x34')](_0x22f084));return rp(_[_0x892c('0x35')](_0x22f084,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x2dd620,_0x2336eb){var _0x40e16f=[];if(_0x2dd620&&_0x2dd620[_0x892c('0x23')]>0x0){_0x40e16f=_['map'](_0x2dd620,_0x2336eb);}return _0x40e16f;}function getCustomFields(_0x1f3742,_0xf76b26){var _0x4de7e3=[];var _0x3477ad={'custom_fields':[]};if(_0x1f3742[_0x892c('0x23')]>0x0){_[_0x892c('0x36')](_0x1f3742,function(_0x4b4717){if(_0x4b4717[_0x892c('0x37')]===_0x892c('0x38')&&_0x4b4717['nameField']&&!_0x4b4717[_0x892c('0x39')]){_0x3477ad[_0x4b4717['nameField'][_0x892c('0x3a')]()]=_0x4b4717[_0x892c('0x3b')][_0x892c('0x3c')]();}else if(_0x4b4717[_0x892c('0x37')]===_0x892c('0x38')&&_0x4b4717[_0x892c('0x3d')]&&_0x4b4717[_0x892c('0x39')]){_0x3477ad[_0x892c('0x19')]['push']({'id':_0x4b4717['idField'],'value':_0x4b4717[_0x892c('0x3b')][_0x892c('0x3c')]()});}else if(_0x4b4717['type']===_0x892c('0x3e')&&_0x4b4717[_0x892c('0x3f')]&&_0x4b4717[_0x892c('0x3d')]&&_0x4b4717['customField']){_0xf76b26[_0x4b4717['variableName']]&&_0x3477ad['custom_fields'][_0x892c('0x40')]({'id':_0x4b4717['idField'],'value':_0xf76b26[_0x4b4717[_0x892c('0x3f')]][_0x892c('0x3c')]()});}else if(_0x4b4717[_0x892c('0x37')]===_0x892c('0x41')&&_0x4b4717['Variable']&&_0x4b4717[_0x892c('0x42')]['name']&&_0x4b4717[_0x892c('0x3d')]&&_0x4b4717[_0x892c('0x39')]){_0xf76b26[_0x4b4717[_0x892c('0x42')][_0x892c('0x17')][_0x892c('0x3a')]()]&&_0x3477ad[_0x892c('0x19')][_0x892c('0x40')]({'id':_0x4b4717[_0x892c('0x3d')],'value':_0xf76b26[_0x4b4717[_0x892c('0x42')][_0x892c('0x17')]['toLowerCase']()][_0x892c('0x3c')]()});}});}return _0x3477ad;}exports[_0x892c('0x43')]=function(_0x3e50da,_0x28efd7,_0x3386b8,_0xc2178e,_0x5f48ba,_0x546774){var _0x596346,_0xbbff04;_0x546774[_0x892c('0x28')]=intUtil[_0x892c('0x44')](_0x546774[_0x892c('0x28')]);_0x546774[_0x892c('0x45')]=intUtil[_0x892c('0x44')](_0x546774[_0x892c('0x45')]);if(_0x5f48ba&&_0x5f48ba[_0x892c('0x46')]){logger[_0x892c('0xb')](_0x892c('0x47'),_0x892c('0x48'));_0x28efd7['recordingURL']=util[_0x892c('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x546774[_0x892c('0x45')],_0x28efd7[_0x892c('0x49')],md5(_0x28efd7[_0x892c('0x49')]));}else{_0x28efd7[_0x892c('0x4a')]='';}headers[_0x892c('0x4b')]=getAuth(_0x546774);return getUser(_0x546774,_0xc2178e[_0x892c('0x26')])[_0x892c('0x22')](function(_0x4bf3f6){_0x596346=_0x4bf3f6;logger[_0x892c('0xb')](_0x892c('0x4c'),_0x596346['id']);return getEndUser(_0x546774,_0x28efd7[_0x892c('0x10')],_0x28efd7[_0x892c('0x11')]);})[_0x892c('0x22')](function(_0xb9daf7){_0xbbff04=_0xb9daf7;logger[_0x892c('0xb')](_0x892c('0x4d'),_0xbbff04['id']);return getTicket(_0x546774,_0x596346,_0xbbff04,_0x3386b8,_0x28efd7);})[_0x892c('0x22')](function(_0x199646){if(_0x199646&&_0x199646['id']){logger[_0x892c('0xb')](_0x892c('0x1f'));logger[_0x892c('0xb')](_0x892c('0x4e'),_0x199646['id']);logger[_0x892c('0xb')](_0x892c('0x47'),_0x892c('0x4f'));emit(util[_0x892c('0xe')](_0x892c('0x50'),_0xc2178e[_0x892c('0x17')]),_0x892c('0x51'),{'uri':util[_0x892c('0xe')](_0x892c('0x52'),_0x546774[_0x892c('0x28')],_0x199646['id'])});}})['catch'](function(_0x3b1264){logger[_0x892c('0x53')]('[QUEUE]',JSON[_0x892c('0x34')](_0x3b1264));});};exports['outbound']=function(_0x4c64d0,_0x4c4316,_0x2d1143,_0x5c9085,_0x1841e5,_0x55e1a5,_0x60ba87){var _0x594814,_0x5ccc0d;_0x55e1a5[_0x892c('0x28')]=intUtil[_0x892c('0x44')](_0x55e1a5[_0x892c('0x28')]);_0x55e1a5[_0x892c('0x45')]=intUtil[_0x892c('0x44')](_0x55e1a5['serverUrl']);if(_0x60ba87&&_0x60ba87[_0x892c('0x54')]&&_0x60ba87[_0x892c('0x54')]!==_0x892c('0x55')){logger[_0x892c('0xb')]('[OUTBOUND]',_0x892c('0x48'));_0x4c4316[_0x892c('0x4a')]=util['format'](_0x892c('0x56'),_0x55e1a5[_0x892c('0x45')],_0x4c4316[_0x892c('0x49')],md5(_0x4c4316[_0x892c('0x49')]));}headers['Authorization']=getAuth(_0x55e1a5);return getUser(_0x55e1a5,_0x5c9085[_0x892c('0x26')])[_0x892c('0x22')](function(_0x3cd7ed){_0x594814=_0x3cd7ed;logger[_0x892c('0xb')]('The\x20User\x20ID\x20is:',_0x594814['id']);return getEndUser(_0x55e1a5,_0x4c4316['destcalleridname'],_0x4c4316[_0x892c('0x57')]);})['then'](function(_0x243224){_0x5ccc0d=_0x243224;logger['info']('The\x20Enduser\x20ID\x20is:',_0x5ccc0d['id']);return getTicket(_0x55e1a5,_0x594814,_0x5ccc0d,_0x2d1143,_0x4c4316);})[_0x892c('0x22')](function(_0x1e67ed){if(_0x1e67ed&&_0x1e67ed['id']){logger[_0x892c('0xb')](_0x892c('0x1f'));logger[_0x892c('0xb')]('The\x20Ticket\x20ID\x20is:',_0x1e67ed['id']);logger['info'](_0x892c('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x892c('0x50'),_0x5c9085[_0x892c('0x17')]),_0x892c('0x51'),{'uri':util[_0x892c('0xe')](_0x892c('0x52'),_0x55e1a5[_0x892c('0x28')],_0x1e67ed['id'])});}})[_0x892c('0x59')](function(_0x12ef61){logger['error'](_0x892c('0x58'),JSON[_0x892c('0x34')](_0x12ef61));});};exports[_0x892c('0x5a')]=function(_0x25f837,_0x17f710,_0x4bbf3a,_0x2b04c1,_0x593d0d,_0x374167){var _0x4d20cc,_0x1ac11a;_0x374167['remoteUri']=intUtil[_0x892c('0x44')](_0x374167[_0x892c('0x28')]);_0x374167[_0x892c('0x45')]=intUtil['stripTrailingSlash'](_0x374167[_0x892c('0x45')]);if(_0x593d0d&&_0x593d0d[_0x892c('0x46')]){logger[_0x892c('0xb')]('['+_0x17f710[_0x892c('0x5b')][_0x892c('0x5c')]()+']',_0x892c('0x48'));_0x17f710[_0x892c('0x4a')]=util[_0x892c('0xe')](_0x892c('0x56'),_0x374167[_0x892c('0x45')],_0x17f710[_0x892c('0x49')],md5(_0x17f710[_0x892c('0x49')]));}else{_0x17f710[_0x892c('0x4a')]='';}headers[_0x892c('0x4b')]=getAuth(_0x374167);return getUser(_0x374167,'')['then'](function(_0x5c740d){_0x4d20cc=_0x5c740d;logger[_0x892c('0xb')](_0x892c('0x4c'),_0x4d20cc['id']);return getEndUser(_0x374167,_0x17f710[_0x892c('0x10')],_0x17f710[_0x892c('0x11')]);})[_0x892c('0x22')](function(_0x280ced){_0x1ac11a=_0x280ced;logger['info'](_0x892c('0x4d'),_0x1ac11a['id']);return getTicket(_0x374167,_0x4d20cc,_0x1ac11a,_0x4bbf3a,_0x17f710);})[_0x892c('0x22')](function(_0x36bfca){if(_0x36bfca){logger[_0x892c('0xb')](_0x892c('0x1f'));logger['info'](_0x892c('0x4e'),_0x36bfca['id']);}})[_0x892c('0x59')](function(_0xecca5){logger[_0x892c('0x53')]('['+_0x17f710[_0x892c('0x5b')][_0x892c('0x5c')]()+']',JSON['stringify'](_0xecca5));});};
\ No newline at end of file
+var _0x70f6=['mapValues','value','%s/api/v2/tickets','remoteUri','POST','then','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Basic\x20%s','apiKey','toString','base64','stringify','defaults','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','error','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','trigger:browser:url','catch','unmanaged','lastevent','toUpperCase','The\x20Enduser\x20ID\x20is:','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','localhost','socket.io-emitter','application/json','info','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields'];(function(_0x3d4876,_0x366386){var _0x58ca9d=function(_0x5bd045){while(--_0x5bd045){_0x3d4876['push'](_0x3d4876['shift']());}};_0x58ca9d(++_0x366386);}(_0x70f6,0x101));var _0x670f=function(_0x4f32de,_0x5bd4a){_0x4f32de=_0x4f32de-0x0;var _0x149821=_0x70f6[_0x4f32de];return _0x149821;};'use strict';var _=require('lodash');var rp=require(_0x670f('0x0'));var md5=require(_0x670f('0x1'));var util=require(_0x670f('0x2'));var Redis=require(_0x670f('0x3'));var intUtil=require(_0x670f('0x4'));var config=require(_0x670f('0x5'));var logger=require(_0x670f('0x6'))(_0x670f('0x7'));config['redis']=_['defaults'](config[_0x670f('0x8')],{'host':_0x670f('0x9'),'port':0x18eb});var io=require(_0x670f('0xa'))(new Redis(config[_0x670f('0x8')]));var headers={'Content-Type':'application/json','Accept':_0x670f('0xb')};function emit(_0x54d67c,_0x5cafc8,_0x16cafd){io['to'](_0x54d67c)['emit'](_0x5cafc8,_0x16cafd);}function getTicket(_0x81f4ed,_0x80b44f,_0x4964dc,_0x568e14,_0x11f668){logger[_0x670f('0xc')]('Creating\x20new\x20ticket...');var _0x49d9f0=_[_0x670f('0xd')]({'responder_id':_0x80b44f['id'],'requester_id':_0x4964dc['id'],'name':util[_0x670f('0xe')](_0x670f('0xf'),_0x11f668[_0x670f('0x10')]),'phone':_0x11f668[_0x670f('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x568e14['Subjects'],_0x11f668,'\x20'),'description':intUtil[_0x670f('0x12')](_0x568e14[_0x670f('0x13')],_0x11f668,_0x670f('0x14')),'tags':getTags(_0x568e14[_0x670f('0x15')],_0x670f('0x16'))},getCustomFields(_0x568e14[_0x670f('0x17')],_0x11f668));_0x49d9f0[_0x670f('0x18')]=_[_0x670f('0x19')](_['keyBy'](_0x49d9f0[_0x670f('0x18')],'id'),_0x670f('0x1a'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x1b'),_0x81f4ed[_0x670f('0x1c')]),'method':_0x670f('0x1d'),'body':_0x49d9f0})[_0x670f('0x1e')](function(_0x3f512e){logger[_0x670f('0xc')]('Ticket\x20created!');return _0x3f512e;});}function getUser(_0x2f12cc,_0x34cf89){if(intUtil[_0x670f('0x1f')](_0x34cf89)){return request({'uri':util[_0x670f('0xe')](_0x670f('0x20'),_0x2f12cc[_0x670f('0x1c')]),'qs':{'email':_0x34cf89}})['then'](function(_0x320e4e){if(_0x320e4e[_0x670f('0x21')]){logger['info'](_0x670f('0x22'));return _[_0x670f('0x23')](_0x320e4e,function(_0x472603){return _0x472603[_0x670f('0x24')][_0x670f('0x25')]===_0x34cf89;});}else{logger['info'](_0x670f('0x26'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x27'),_0x2f12cc['remoteUri'])})[_0x670f('0x1e')](function(_0x5ac16e){logger[_0x670f('0xc')](_0x670f('0x28'));return _0x5ac16e;});}});}else{logger['info'](_0x670f('0x29'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x27'),_0x2f12cc[_0x670f('0x1c')])})[_0x670f('0x1e')](function(_0x25085e){logger[_0x670f('0xc')]('Admin\x20account\x20selected.');return _0x25085e;});}}function getEndUser(_0x49c5f9,_0x2e5dcb,_0x20a022){logger[_0x670f('0xc')](_0x670f('0x2a'),_0x20a022);return request({'uri':util[_0x670f('0xe')](_0x670f('0x2b'),_0x49c5f9['remoteUri']),'qs':{'phone':_0x20a022}})[_0x670f('0x1e')](function(_0x176d87){if(_0x176d87[_0x670f('0x21')]){logger[_0x670f('0xc')](_0x670f('0x2c'));return _[_0x670f('0x23')](_0x176d87,{'phone':_0x20a022});}else{logger[_0x670f('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x670f('0xe')](_0x670f('0x2b'),_0x49c5f9[_0x670f('0x1c')]),'method':_0x670f('0x1d'),'body':{'name':_0x2e5dcb,'phone':_0x20a022}})[_0x670f('0x1e')](function(_0x177216){logger[_0x670f('0xc')]('Enduser\x20created.');return _0x177216;});}});}function getAuth(_0x3bc88e){return util['format'](_0x670f('0x2d'),new Buffer(_0x3bc88e[_0x670f('0x2e')]+':X')[_0x670f('0x2f')](_0x670f('0x30')));}function request(_0x3342f3){logger['debug']('[HTTP]',JSON[_0x670f('0x31')](_0x3342f3));return rp(_[_0x670f('0x32')](_0x3342f3,{'method':_0x670f('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x481e4b,_0x3ec580){var _0x3b9304=[];if(_0x481e4b&&_0x481e4b[_0x670f('0x21')]>0x0){_0x3b9304=_[_0x670f('0x34')](_0x481e4b,_0x3ec580);}return _0x3b9304;}function getCustomFields(_0x49b85b,_0x4d6dbb){var _0x56ce28=[];var _0x3562be={'custom_fields':[]};if(_0x49b85b['length']>0x0){_[_0x670f('0x35')](_0x49b85b,function(_0x3af5a5){if(_[_0x670f('0x36')]([_0x670f('0x37'),_0x670f('0x38')],_0x3af5a5[_0x670f('0x39')])&&_0x3af5a5[_0x670f('0x3a')]&&!_0x3af5a5[_0x670f('0x3b')]){_0x3562be[_0x3af5a5['nameField'][_0x670f('0x3c')]()]=_0x3af5a5[_0x670f('0x3d')]['toString']();}else if(_['includes']([_0x670f('0x37'),'picklist'],_0x3af5a5[_0x670f('0x39')])&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5['customField']){_0x3562be['custom_fields']['push']({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x3af5a5[_0x670f('0x3d')]['toString']()});}else if(_0x3af5a5[_0x670f('0x39')]===_0x670f('0x3f')&&_0x3af5a5[_0x670f('0x40')]&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5[_0x670f('0x3b')]){_0x4d6dbb[_0x3af5a5['variableName']]&&_0x3562be[_0x670f('0x18')][_0x670f('0x41')]({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x4d6dbb[_0x3af5a5['variableName']][_0x670f('0x2f')]()});}else if(_0x3af5a5['type']===_0x670f('0x42')&&_0x3af5a5[_0x670f('0x43')]&&_0x3af5a5['Variable'][_0x670f('0x16')]&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5['customField']){_0x4d6dbb[_0x3af5a5[_0x670f('0x43')][_0x670f('0x16')][_0x670f('0x3c')]()]&&_0x3562be[_0x670f('0x18')][_0x670f('0x41')]({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x4d6dbb[_0x3af5a5[_0x670f('0x43')]['name']['toLowerCase']()][_0x670f('0x2f')]()});}});}return _0x3562be;}exports[_0x670f('0x44')]=function(_0x29c660,_0x1a0fed,_0x5f42f0,_0x4e45b9,_0x230975,_0x4f19ff){var _0x4bdd2f,_0x2d7553;_0x4f19ff[_0x670f('0x1c')]=intUtil[_0x670f('0x45')](_0x4f19ff[_0x670f('0x1c')]);_0x4f19ff[_0x670f('0x46')]=intUtil[_0x670f('0x45')](_0x4f19ff[_0x670f('0x46')]);if(_0x230975&&_0x230975[_0x670f('0x47')]){logger[_0x670f('0xc')](_0x670f('0x48'),'Recording\x20is\x20enabled!');_0x1a0fed['recordingURL']=util['format'](_0x670f('0x49'),_0x4f19ff[_0x670f('0x46')],_0x1a0fed['uniqueid'],md5(_0x1a0fed[_0x670f('0x4a')]));}else{_0x1a0fed[_0x670f('0x4b')]='';}headers[_0x670f('0x4c')]=getAuth(_0x4f19ff);return getUser(_0x4f19ff,_0x4e45b9['email'])['then'](function(_0x1f785a){_0x4bdd2f=_0x1f785a;logger['info'](_0x670f('0x4d'),_0x4bdd2f['id']);return getEndUser(_0x4f19ff,_0x1a0fed[_0x670f('0x10')],_0x1a0fed[_0x670f('0x11')]);})[_0x670f('0x1e')](function(_0x3e1088){_0x2d7553=_0x3e1088;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2d7553['id']);return getTicket(_0x4f19ff,_0x4bdd2f,_0x2d7553,_0x5f42f0,_0x1a0fed);})[_0x670f('0x1e')](function(_0x5a4147){if(_0x5a4147&&_0x5a4147['id']){logger[_0x670f('0xc')](_0x670f('0x4e'));logger[_0x670f('0xc')](_0x670f('0x4f'),_0x5a4147['id']);logger[_0x670f('0xc')](_0x670f('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x670f('0xe')](_0x670f('0x50'),_0x4e45b9[_0x670f('0x16')]),'trigger:browser:url',{'uri':util[_0x670f('0xe')](_0x670f('0x51'),_0x4f19ff['remoteUri'],_0x5a4147['id'])});}})['catch'](function(_0x264d3c){logger[_0x670f('0x52')]('[QUEUE]',JSON[_0x670f('0x31')](_0x264d3c));});};exports['outbound']=function(_0x1349e9,_0x3c40b9,_0x3ddaea,_0x5bf1d8,_0x4fda2c,_0x2697c7,_0xc49b21){var _0x2af036,_0x34b7bd;_0x2697c7['remoteUri']=intUtil[_0x670f('0x45')](_0x2697c7[_0x670f('0x1c')]);_0x2697c7['serverUrl']=intUtil['stripTrailingSlash'](_0x2697c7[_0x670f('0x46')]);if(_0xc49b21&&_0xc49b21[_0x670f('0x53')]&&_0xc49b21[_0x670f('0x53')]!==_0x670f('0x54')){logger[_0x670f('0xc')](_0x670f('0x55'),_0x670f('0x56'));_0x3c40b9[_0x670f('0x4b')]=util[_0x670f('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2697c7[_0x670f('0x46')],_0x3c40b9[_0x670f('0x4a')],md5(_0x3c40b9[_0x670f('0x4a')]));}headers[_0x670f('0x4c')]=getAuth(_0x2697c7);return getUser(_0x2697c7,_0x5bf1d8[_0x670f('0x25')])[_0x670f('0x1e')](function(_0x57a14a){_0x2af036=_0x57a14a;logger[_0x670f('0xc')]('The\x20User\x20ID\x20is:',_0x2af036['id']);return getEndUser(_0x2697c7,_0x3c40b9[_0x670f('0x57')],_0x3c40b9['destcalleridnum']);})['then'](function(_0x9c0ef3){_0x34b7bd=_0x9c0ef3;logger[_0x670f('0xc')]('The\x20Enduser\x20ID\x20is:',_0x34b7bd['id']);return getTicket(_0x2697c7,_0x2af036,_0x34b7bd,_0x3ddaea,_0x3c40b9);})['then'](function(_0x177be9){if(_0x177be9&&_0x177be9['id']){logger[_0x670f('0xc')]('Ticket\x20created!');logger['info'](_0x670f('0x4f'),_0x177be9['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x670f('0x50'),_0x5bf1d8[_0x670f('0x16')]),_0x670f('0x58'),{'uri':util[_0x670f('0xe')](_0x670f('0x51'),_0x2697c7[_0x670f('0x1c')],_0x177be9['id'])});}})[_0x670f('0x59')](function(_0x5ce1be){logger[_0x670f('0x52')](_0x670f('0x55'),JSON[_0x670f('0x31')](_0x5ce1be));});};exports[_0x670f('0x5a')]=function(_0xda01ef,_0x59e0ad,_0x4a603a,_0x3eb088,_0x39d926,_0xb8cdef){var _0xfd0440,_0x435e1b;_0xb8cdef[_0x670f('0x1c')]=intUtil[_0x670f('0x45')](_0xb8cdef['remoteUri']);_0xb8cdef[_0x670f('0x46')]=intUtil[_0x670f('0x45')](_0xb8cdef[_0x670f('0x46')]);if(_0x39d926&&_0x39d926[_0x670f('0x47')]){logger[_0x670f('0xc')]('['+_0x59e0ad[_0x670f('0x5b')][_0x670f('0x5c')]()+']',_0x670f('0x56'));_0x59e0ad[_0x670f('0x4b')]=util[_0x670f('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xb8cdef['serverUrl'],_0x59e0ad[_0x670f('0x4a')],md5(_0x59e0ad[_0x670f('0x4a')]));}else{_0x59e0ad[_0x670f('0x4b')]='';}headers[_0x670f('0x4c')]=getAuth(_0xb8cdef);return getUser(_0xb8cdef,'')[_0x670f('0x1e')](function(_0x51de89){_0xfd0440=_0x51de89;logger['info'](_0x670f('0x4d'),_0xfd0440['id']);return getEndUser(_0xb8cdef,_0x59e0ad[_0x670f('0x10')],_0x59e0ad[_0x670f('0x11')]);})[_0x670f('0x1e')](function(_0x40007b){_0x435e1b=_0x40007b;logger[_0x670f('0xc')](_0x670f('0x5d'),_0x435e1b['id']);return getTicket(_0xb8cdef,_0xfd0440,_0x435e1b,_0x4a603a,_0x59e0ad);})[_0x670f('0x1e')](function(_0x3c5c09){if(_0x3c5c09){logger['info'](_0x670f('0x4e'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x3c5c09['id']);}})['catch'](function(_0x4c9e45){logger[_0x670f('0x52')]('['+_0x59e0ad[_0x670f('0x5b')]['toUpperCase']()+']',JSON['stringify'](_0x4c9e45));});};
\ No newline at end of file