// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xb3bd=['trigger:browser:url','error','unmanaged','toUpperCase','lastevent','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','<br>','Tags','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','debug','map','forEach','string','picklist','nameField','customField','content','toString','includes','type','idField','push','variable','variableName','Variable','name','toLowerCase','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','catch','stringify','recordingFormat','none','[OUTBOUND]','uniqueid','Authorization'];(function(_0x17260f,_0x23546d){var _0x12fbfb=function(_0x262afe){while(--_0x262afe){_0x17260f['push'](_0x17260f['shift']());}};_0x12fbfb(++_0x23546d);}(_0xb3bd,0x1d6));var _0xdb3b=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0xb3bd[_0x14add3];return _0x4a174f;};'use strict';var _=require('lodash');var rp=require(_0xdb3b('0x0'));var md5=require('md5');var util=require(_0xdb3b('0x1'));var Redis=require(_0xdb3b('0x2'));var intUtil=require(_0xdb3b('0x3'));var config=require(_0xdb3b('0x4'));var logger=require(_0xdb3b('0x5'))(_0xdb3b('0x6'));config[_0xdb3b('0x7')]=_[_0xdb3b('0x8')](config['redis'],{'host':_0xdb3b('0x9'),'port':0x18eb});var io=require(_0xdb3b('0xa'))(new Redis(config[_0xdb3b('0x7')]));var headers={'Content-Type':_0xdb3b('0xb'),'Accept':_0xdb3b('0xb')};function emit(_0xfcf16a,_0x4e33c5,_0x5a96ac){io['to'](_0xfcf16a)[_0xdb3b('0xc')](_0x4e33c5,_0x5a96ac);}function getTicket(_0x3af9b1,_0x16eede,_0x13fec9,_0x1a36f3,_0x28cca0){logger[_0xdb3b('0xd')](_0xdb3b('0xe'));var _0x2ce45f=_[_0xdb3b('0xf')]({'responder_id':_0x16eede['id'],'requester_id':_0x13fec9['id'],'name':util[_0xdb3b('0x10')](_0xdb3b('0x11'),_0x28cca0[_0xdb3b('0x12')]),'phone':_0x28cca0[_0xdb3b('0x13')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x1a36f3[_0xdb3b('0x14')],_0x28cca0,'\x20'),'description':intUtil[_0xdb3b('0x15')](_0x1a36f3[_0xdb3b('0x16')],_0x28cca0,_0xdb3b('0x17')),'tags':getTags(_0x1a36f3[_0xdb3b('0x18')],'name')},getCustomFields(_0x1a36f3['Fields'],_0x28cca0));_0x2ce45f['custom_fields']=_[_0xdb3b('0x19')](_[_0xdb3b('0x1a')](_0x2ce45f[_0xdb3b('0x1b')],'id'),_0xdb3b('0x1c'));return request({'uri':util['format'](_0xdb3b('0x1d'),_0x3af9b1[_0xdb3b('0x1e')]),'method':'POST','body':_0x2ce45f})[_0xdb3b('0x1f')](function(_0x35ce08){logger[_0xdb3b('0xd')](_0xdb3b('0x20'));return _0x35ce08;});}function getUser(_0x1b49ea,_0x54a72e){if(intUtil[_0xdb3b('0x21')](_0x54a72e)){return request({'uri':util['format'](_0xdb3b('0x22'),_0x1b49ea[_0xdb3b('0x1e')]),'qs':{'email':_0x54a72e}})[_0xdb3b('0x1f')](function(_0xf2009c){if(_0xf2009c[_0xdb3b('0x23')]){logger[_0xdb3b('0xd')](_0xdb3b('0x24'));return _[_0xdb3b('0x25')](_0xf2009c,function(_0x280209){return _0x280209['contact']['email']===_0x54a72e;});}else{logger[_0xdb3b('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xdb3b('0x26'),_0x1b49ea[_0xdb3b('0x1e')])})[_0xdb3b('0x1f')](function(_0x4e039b){logger[_0xdb3b('0xd')]('Admin\x20account\x20selected.');return _0x4e039b;});}});}else{logger[_0xdb3b('0xd')](_0xdb3b('0x27'));return request({'uri':util[_0xdb3b('0x10')]('%s/api/v2/agents/me',_0x1b49ea[_0xdb3b('0x1e')])})['then'](function(_0x20240b){logger['info'](_0xdb3b('0x28'));return _0x20240b;});}}function getEndUser(_0x40e054,_0x58ee08,_0x52b997){logger[_0xdb3b('0xd')](_0xdb3b('0x29'),_0x52b997);return request({'uri':util[_0xdb3b('0x10')](_0xdb3b('0x2a'),_0x40e054[_0xdb3b('0x1e')]),'qs':{'phone':_0x52b997}})['then'](function(_0x5ebe23){if(_0x5ebe23[_0xdb3b('0x23')]){logger[_0xdb3b('0xd')](_0xdb3b('0x2b'));return _[_0xdb3b('0x25')](_0x5ebe23,{'phone':_0x52b997});}else{logger[_0xdb3b('0xd')](_0xdb3b('0x2c'));return request({'uri':util[_0xdb3b('0x10')](_0xdb3b('0x2a'),_0x40e054[_0xdb3b('0x1e')]),'method':_0xdb3b('0x2d'),'body':{'name':_0x58ee08,'phone':_0x52b997}})['then'](function(_0x181121){logger['info'](_0xdb3b('0x2e'));return _0x181121;});}});}function getAuth(_0x35ea77){return util['format'](_0xdb3b('0x2f'),new Buffer(_0x35ea77['apiKey']+':X')['toString']('base64'));}function request(_0x5e6ba0){logger[_0xdb3b('0x30')]('[HTTP]',JSON['stringify'](_0x5e6ba0));return rp(_[_0xdb3b('0x8')](_0x5e6ba0,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x42a07a,_0x191ceb){var _0x3c8587=[];if(_0x42a07a&&_0x42a07a[_0xdb3b('0x23')]>0x0){_0x3c8587=_[_0xdb3b('0x31')](_0x42a07a,_0x191ceb);}return _0x3c8587;}function getCustomFields(_0x3fed84,_0xe5d531){var _0x40ee73=[];var _0x32393c={'custom_fields':[]};if(_0x3fed84[_0xdb3b('0x23')]>0x0){_[_0xdb3b('0x32')](_0x3fed84,function(_0xe527ac){if(_['includes']([_0xdb3b('0x33'),_0xdb3b('0x34')],_0xe527ac['type'])&&_0xe527ac[_0xdb3b('0x35')]&&!_0xe527ac[_0xdb3b('0x36')]){_0x32393c[_0xe527ac[_0xdb3b('0x35')]['toLowerCase']()]=_0xe527ac[_0xdb3b('0x37')][_0xdb3b('0x38')]();}else if(_[_0xdb3b('0x39')]([_0xdb3b('0x33'),_0xdb3b('0x34')],_0xe527ac[_0xdb3b('0x3a')])&&_0xe527ac[_0xdb3b('0x3b')]&&_0xe527ac[_0xdb3b('0x36')]){_0x32393c['custom_fields'][_0xdb3b('0x3c')]({'id':_0xe527ac[_0xdb3b('0x3b')],'value':_0xe527ac[_0xdb3b('0x37')][_0xdb3b('0x38')]()});}else if(_0xe527ac[_0xdb3b('0x3a')]===_0xdb3b('0x3d')&&_0xe527ac[_0xdb3b('0x3e')]&&_0xe527ac[_0xdb3b('0x3b')]&&_0xe527ac[_0xdb3b('0x36')]){_0xe5d531[_0xe527ac[_0xdb3b('0x3e')]]&&_0x32393c[_0xdb3b('0x1b')][_0xdb3b('0x3c')]({'id':_0xe527ac[_0xdb3b('0x3b')],'value':_0xe5d531[_0xe527ac[_0xdb3b('0x3e')]][_0xdb3b('0x38')]()});}else if(_0xe527ac[_0xdb3b('0x3a')]==='customVariable'&&_0xe527ac[_0xdb3b('0x3f')]&&_0xe527ac[_0xdb3b('0x3f')][_0xdb3b('0x40')]&&_0xe527ac[_0xdb3b('0x3b')]&&_0xe527ac[_0xdb3b('0x36')]){_0xe5d531[_0xe527ac[_0xdb3b('0x3f')][_0xdb3b('0x40')][_0xdb3b('0x41')]()]&&_0x32393c['custom_fields']['push']({'id':_0xe527ac[_0xdb3b('0x3b')],'value':_0xe5d531[_0xe527ac[_0xdb3b('0x3f')]['name'][_0xdb3b('0x41')]()][_0xdb3b('0x38')]()});}});}return _0x32393c;}exports[_0xdb3b('0x42')]=function(_0x20d5e0,_0x286cd3,_0x250894,_0x13cb05,_0x40cbd8,_0x19e13a){var _0x20b628,_0x366c10;_0x19e13a[_0xdb3b('0x1e')]=intUtil[_0xdb3b('0x43')](_0x19e13a[_0xdb3b('0x1e')]);_0x19e13a['serverUrl']=intUtil['stripTrailingSlash'](_0x19e13a['serverUrl']);if(_0x40cbd8&&_0x40cbd8[_0xdb3b('0x44')]){logger[_0xdb3b('0xd')](_0xdb3b('0x45'),_0xdb3b('0x46'));_0x286cd3[_0xdb3b('0x47')]=util[_0xdb3b('0x10')](_0xdb3b('0x48'),_0x19e13a[_0xdb3b('0x49')],_0x286cd3['uniqueid'],md5(_0x286cd3['uniqueid']));}else{_0x286cd3[_0xdb3b('0x47')]='';}headers['Authorization']=getAuth(_0x19e13a);return getUser(_0x19e13a,_0x13cb05[_0xdb3b('0x4a')])[_0xdb3b('0x1f')](function(_0x4fa57){_0x20b628=_0x4fa57;logger[_0xdb3b('0xd')](_0xdb3b('0x4b'),_0x20b628['id']);return getEndUser(_0x19e13a,_0x286cd3[_0xdb3b('0x12')],_0x286cd3['calleridnum']);})[_0xdb3b('0x1f')](function(_0x570377){_0x366c10=_0x570377;logger[_0xdb3b('0xd')](_0xdb3b('0x4c'),_0x366c10['id']);return getTicket(_0x19e13a,_0x20b628,_0x366c10,_0x250894,_0x286cd3);})[_0xdb3b('0x1f')](function(_0xd043e5){if(_0xd043e5&&_0xd043e5['id']){logger['info'](_0xdb3b('0x20'));logger['info'](_0xdb3b('0x4d'),_0xd043e5['id']);logger[_0xdb3b('0xd')](_0xdb3b('0x45'),_0xdb3b('0x4e'));emit(util[_0xdb3b('0x10')](_0xdb3b('0x4f'),_0x13cb05['name']),'trigger:browser:url',{'uri':util[_0xdb3b('0x10')](_0xdb3b('0x50'),_0x19e13a[_0xdb3b('0x1e')],_0xd043e5['id'])});}})[_0xdb3b('0x51')](function(_0x63db29){logger['error'](_0xdb3b('0x45'),JSON[_0xdb3b('0x52')](_0x63db29));});};exports['outbound']=function(_0x2f788e,_0x1493fa,_0x5cf994,_0x376b75,_0x138c7d,_0x1948ba,_0x35331e){var _0x5cb849,_0xc062;_0x1948ba['remoteUri']=intUtil[_0xdb3b('0x43')](_0x1948ba[_0xdb3b('0x1e')]);_0x1948ba[_0xdb3b('0x49')]=intUtil['stripTrailingSlash'](_0x1948ba[_0xdb3b('0x49')]);if(_0x35331e&&_0x35331e[_0xdb3b('0x53')]&&_0x35331e[_0xdb3b('0x53')]!==_0xdb3b('0x54')){logger[_0xdb3b('0xd')](_0xdb3b('0x55'),'Recording\x20is\x20enabled!');_0x1493fa['recordingURL']=util[_0xdb3b('0x10')](_0xdb3b('0x48'),_0x1948ba[_0xdb3b('0x49')],_0x1493fa['uniqueid'],md5(_0x1493fa[_0xdb3b('0x56')]));}headers[_0xdb3b('0x57')]=getAuth(_0x1948ba);return getUser(_0x1948ba,_0x376b75[_0xdb3b('0x4a')])[_0xdb3b('0x1f')](function(_0x470fbc){_0x5cb849=_0x470fbc;logger[_0xdb3b('0xd')](_0xdb3b('0x4b'),_0x5cb849['id']);return getEndUser(_0x1948ba,_0x1493fa['destcalleridname'],_0x1493fa['destcalleridnum']);})[_0xdb3b('0x1f')](function(_0x399844){_0xc062=_0x399844;logger[_0xdb3b('0xd')]('The\x20Enduser\x20ID\x20is:',_0xc062['id']);return getTicket(_0x1948ba,_0x5cb849,_0xc062,_0x5cf994,_0x1493fa);})[_0xdb3b('0x1f')](function(_0xaacbdf){if(_0xaacbdf&&_0xaacbdf['id']){logger[_0xdb3b('0xd')](_0xdb3b('0x20'));logger[_0xdb3b('0xd')]('The\x20Ticket\x20ID\x20is:',_0xaacbdf['id']);logger[_0xdb3b('0xd')](_0xdb3b('0x55'),_0xdb3b('0x4e'));emit(util[_0xdb3b('0x10')](_0xdb3b('0x4f'),_0x376b75[_0xdb3b('0x40')]),_0xdb3b('0x58'),{'uri':util[_0xdb3b('0x10')]('%s/helpdesk/tickets/%d',_0x1948ba[_0xdb3b('0x1e')],_0xaacbdf['id'])});}})[_0xdb3b('0x51')](function(_0x176153){logger[_0xdb3b('0x59')]('[OUTBOUND]',JSON['stringify'](_0x176153));});};exports[_0xdb3b('0x5a')]=function(_0x24a422,_0x1e88d8,_0x3a0676,_0x19920a,_0x1d71e6,_0x42528f){var _0x515204,_0x442803;_0x42528f[_0xdb3b('0x1e')]=intUtil[_0xdb3b('0x43')](_0x42528f[_0xdb3b('0x1e')]);_0x42528f[_0xdb3b('0x49')]=intUtil[_0xdb3b('0x43')](_0x42528f[_0xdb3b('0x49')]);if(_0x1d71e6&&_0x1d71e6[_0xdb3b('0x44')]){logger[_0xdb3b('0xd')]('['+_0x1e88d8['lastevent'][_0xdb3b('0x5b')]()+']',_0xdb3b('0x46'));_0x1e88d8['recordingURL']=util['format'](_0xdb3b('0x48'),_0x42528f['serverUrl'],_0x1e88d8[_0xdb3b('0x56')],md5(_0x1e88d8[_0xdb3b('0x56')]));}else{_0x1e88d8[_0xdb3b('0x47')]='';}headers[_0xdb3b('0x57')]=getAuth(_0x42528f);return getUser(_0x42528f,'')['then'](function(_0x1346e9){_0x515204=_0x1346e9;logger[_0xdb3b('0xd')]('The\x20User\x20ID\x20is:',_0x515204['id']);return getEndUser(_0x42528f,_0x1e88d8[_0xdb3b('0x12')],_0x1e88d8[_0xdb3b('0x13')]);})[_0xdb3b('0x1f')](function(_0x3d8798){_0x442803=_0x3d8798;logger[_0xdb3b('0xd')](_0xdb3b('0x4c'),_0x442803['id']);return getTicket(_0x42528f,_0x515204,_0x442803,_0x3a0676,_0x1e88d8);})[_0xdb3b('0x1f')](function(_0x84707c){if(_0x84707c){logger[_0xdb3b('0xd')](_0xdb3b('0x20'));logger[_0xdb3b('0xd')](_0xdb3b('0x4d'),_0x84707c['id']);}})['catch'](function(_0x5569b9){logger[_0xdb3b('0x59')]('['+_0x1e88d8[_0xdb3b('0x5c')][_0xdb3b('0x5b')]()+']',JSON[_0xdb3b('0x52')](_0x5569b9));});};
\ No newline at end of file
+var _0x70f6=['mapValues','value','%s/api/v2/tickets','remoteUri','POST','then','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Basic\x20%s','apiKey','toString','base64','stringify','defaults','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','error','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','trigger:browser:url','catch','unmanaged','lastevent','toUpperCase','The\x20Enduser\x20ID\x20is:','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','localhost','socket.io-emitter','application/json','info','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields'];(function(_0x3d4876,_0x366386){var _0x58ca9d=function(_0x5bd045){while(--_0x5bd045){_0x3d4876['push'](_0x3d4876['shift']());}};_0x58ca9d(++_0x366386);}(_0x70f6,0x101));var _0x670f=function(_0x4f32de,_0x5bd4a){_0x4f32de=_0x4f32de-0x0;var _0x149821=_0x70f6[_0x4f32de];return _0x149821;};'use strict';var _=require('lodash');var rp=require(_0x670f('0x0'));var md5=require(_0x670f('0x1'));var util=require(_0x670f('0x2'));var Redis=require(_0x670f('0x3'));var intUtil=require(_0x670f('0x4'));var config=require(_0x670f('0x5'));var logger=require(_0x670f('0x6'))(_0x670f('0x7'));config['redis']=_['defaults'](config[_0x670f('0x8')],{'host':_0x670f('0x9'),'port':0x18eb});var io=require(_0x670f('0xa'))(new Redis(config[_0x670f('0x8')]));var headers={'Content-Type':'application/json','Accept':_0x670f('0xb')};function emit(_0x54d67c,_0x5cafc8,_0x16cafd){io['to'](_0x54d67c)['emit'](_0x5cafc8,_0x16cafd);}function getTicket(_0x81f4ed,_0x80b44f,_0x4964dc,_0x568e14,_0x11f668){logger[_0x670f('0xc')]('Creating\x20new\x20ticket...');var _0x49d9f0=_[_0x670f('0xd')]({'responder_id':_0x80b44f['id'],'requester_id':_0x4964dc['id'],'name':util[_0x670f('0xe')](_0x670f('0xf'),_0x11f668[_0x670f('0x10')]),'phone':_0x11f668[_0x670f('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x568e14['Subjects'],_0x11f668,'\x20'),'description':intUtil[_0x670f('0x12')](_0x568e14[_0x670f('0x13')],_0x11f668,_0x670f('0x14')),'tags':getTags(_0x568e14[_0x670f('0x15')],_0x670f('0x16'))},getCustomFields(_0x568e14[_0x670f('0x17')],_0x11f668));_0x49d9f0[_0x670f('0x18')]=_[_0x670f('0x19')](_['keyBy'](_0x49d9f0[_0x670f('0x18')],'id'),_0x670f('0x1a'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x1b'),_0x81f4ed[_0x670f('0x1c')]),'method':_0x670f('0x1d'),'body':_0x49d9f0})[_0x670f('0x1e')](function(_0x3f512e){logger[_0x670f('0xc')]('Ticket\x20created!');return _0x3f512e;});}function getUser(_0x2f12cc,_0x34cf89){if(intUtil[_0x670f('0x1f')](_0x34cf89)){return request({'uri':util[_0x670f('0xe')](_0x670f('0x20'),_0x2f12cc[_0x670f('0x1c')]),'qs':{'email':_0x34cf89}})['then'](function(_0x320e4e){if(_0x320e4e[_0x670f('0x21')]){logger['info'](_0x670f('0x22'));return _[_0x670f('0x23')](_0x320e4e,function(_0x472603){return _0x472603[_0x670f('0x24')][_0x670f('0x25')]===_0x34cf89;});}else{logger['info'](_0x670f('0x26'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x27'),_0x2f12cc['remoteUri'])})[_0x670f('0x1e')](function(_0x5ac16e){logger[_0x670f('0xc')](_0x670f('0x28'));return _0x5ac16e;});}});}else{logger['info'](_0x670f('0x29'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x27'),_0x2f12cc[_0x670f('0x1c')])})[_0x670f('0x1e')](function(_0x25085e){logger[_0x670f('0xc')]('Admin\x20account\x20selected.');return _0x25085e;});}}function getEndUser(_0x49c5f9,_0x2e5dcb,_0x20a022){logger[_0x670f('0xc')](_0x670f('0x2a'),_0x20a022);return request({'uri':util[_0x670f('0xe')](_0x670f('0x2b'),_0x49c5f9['remoteUri']),'qs':{'phone':_0x20a022}})[_0x670f('0x1e')](function(_0x176d87){if(_0x176d87[_0x670f('0x21')]){logger[_0x670f('0xc')](_0x670f('0x2c'));return _[_0x670f('0x23')](_0x176d87,{'phone':_0x20a022});}else{logger[_0x670f('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x670f('0xe')](_0x670f('0x2b'),_0x49c5f9[_0x670f('0x1c')]),'method':_0x670f('0x1d'),'body':{'name':_0x2e5dcb,'phone':_0x20a022}})[_0x670f('0x1e')](function(_0x177216){logger[_0x670f('0xc')]('Enduser\x20created.');return _0x177216;});}});}function getAuth(_0x3bc88e){return util['format'](_0x670f('0x2d'),new Buffer(_0x3bc88e[_0x670f('0x2e')]+':X')[_0x670f('0x2f')](_0x670f('0x30')));}function request(_0x3342f3){logger['debug']('[HTTP]',JSON[_0x670f('0x31')](_0x3342f3));return rp(_[_0x670f('0x32')](_0x3342f3,{'method':_0x670f('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x481e4b,_0x3ec580){var _0x3b9304=[];if(_0x481e4b&&_0x481e4b[_0x670f('0x21')]>0x0){_0x3b9304=_[_0x670f('0x34')](_0x481e4b,_0x3ec580);}return _0x3b9304;}function getCustomFields(_0x49b85b,_0x4d6dbb){var _0x56ce28=[];var _0x3562be={'custom_fields':[]};if(_0x49b85b['length']>0x0){_[_0x670f('0x35')](_0x49b85b,function(_0x3af5a5){if(_[_0x670f('0x36')]([_0x670f('0x37'),_0x670f('0x38')],_0x3af5a5[_0x670f('0x39')])&&_0x3af5a5[_0x670f('0x3a')]&&!_0x3af5a5[_0x670f('0x3b')]){_0x3562be[_0x3af5a5['nameField'][_0x670f('0x3c')]()]=_0x3af5a5[_0x670f('0x3d')]['toString']();}else if(_['includes']([_0x670f('0x37'),'picklist'],_0x3af5a5[_0x670f('0x39')])&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5['customField']){_0x3562be['custom_fields']['push']({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x3af5a5[_0x670f('0x3d')]['toString']()});}else if(_0x3af5a5[_0x670f('0x39')]===_0x670f('0x3f')&&_0x3af5a5[_0x670f('0x40')]&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5[_0x670f('0x3b')]){_0x4d6dbb[_0x3af5a5['variableName']]&&_0x3562be[_0x670f('0x18')][_0x670f('0x41')]({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x4d6dbb[_0x3af5a5['variableName']][_0x670f('0x2f')]()});}else if(_0x3af5a5['type']===_0x670f('0x42')&&_0x3af5a5[_0x670f('0x43')]&&_0x3af5a5['Variable'][_0x670f('0x16')]&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5['customField']){_0x4d6dbb[_0x3af5a5[_0x670f('0x43')][_0x670f('0x16')][_0x670f('0x3c')]()]&&_0x3562be[_0x670f('0x18')][_0x670f('0x41')]({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x4d6dbb[_0x3af5a5[_0x670f('0x43')]['name']['toLowerCase']()][_0x670f('0x2f')]()});}});}return _0x3562be;}exports[_0x670f('0x44')]=function(_0x29c660,_0x1a0fed,_0x5f42f0,_0x4e45b9,_0x230975,_0x4f19ff){var _0x4bdd2f,_0x2d7553;_0x4f19ff[_0x670f('0x1c')]=intUtil[_0x670f('0x45')](_0x4f19ff[_0x670f('0x1c')]);_0x4f19ff[_0x670f('0x46')]=intUtil[_0x670f('0x45')](_0x4f19ff[_0x670f('0x46')]);if(_0x230975&&_0x230975[_0x670f('0x47')]){logger[_0x670f('0xc')](_0x670f('0x48'),'Recording\x20is\x20enabled!');_0x1a0fed['recordingURL']=util['format'](_0x670f('0x49'),_0x4f19ff[_0x670f('0x46')],_0x1a0fed['uniqueid'],md5(_0x1a0fed[_0x670f('0x4a')]));}else{_0x1a0fed[_0x670f('0x4b')]='';}headers[_0x670f('0x4c')]=getAuth(_0x4f19ff);return getUser(_0x4f19ff,_0x4e45b9['email'])['then'](function(_0x1f785a){_0x4bdd2f=_0x1f785a;logger['info'](_0x670f('0x4d'),_0x4bdd2f['id']);return getEndUser(_0x4f19ff,_0x1a0fed[_0x670f('0x10')],_0x1a0fed[_0x670f('0x11')]);})[_0x670f('0x1e')](function(_0x3e1088){_0x2d7553=_0x3e1088;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2d7553['id']);return getTicket(_0x4f19ff,_0x4bdd2f,_0x2d7553,_0x5f42f0,_0x1a0fed);})[_0x670f('0x1e')](function(_0x5a4147){if(_0x5a4147&&_0x5a4147['id']){logger[_0x670f('0xc')](_0x670f('0x4e'));logger[_0x670f('0xc')](_0x670f('0x4f'),_0x5a4147['id']);logger[_0x670f('0xc')](_0x670f('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x670f('0xe')](_0x670f('0x50'),_0x4e45b9[_0x670f('0x16')]),'trigger:browser:url',{'uri':util[_0x670f('0xe')](_0x670f('0x51'),_0x4f19ff['remoteUri'],_0x5a4147['id'])});}})['catch'](function(_0x264d3c){logger[_0x670f('0x52')]('[QUEUE]',JSON[_0x670f('0x31')](_0x264d3c));});};exports['outbound']=function(_0x1349e9,_0x3c40b9,_0x3ddaea,_0x5bf1d8,_0x4fda2c,_0x2697c7,_0xc49b21){var _0x2af036,_0x34b7bd;_0x2697c7['remoteUri']=intUtil[_0x670f('0x45')](_0x2697c7[_0x670f('0x1c')]);_0x2697c7['serverUrl']=intUtil['stripTrailingSlash'](_0x2697c7[_0x670f('0x46')]);if(_0xc49b21&&_0xc49b21[_0x670f('0x53')]&&_0xc49b21[_0x670f('0x53')]!==_0x670f('0x54')){logger[_0x670f('0xc')](_0x670f('0x55'),_0x670f('0x56'));_0x3c40b9[_0x670f('0x4b')]=util[_0x670f('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2697c7[_0x670f('0x46')],_0x3c40b9[_0x670f('0x4a')],md5(_0x3c40b9[_0x670f('0x4a')]));}headers[_0x670f('0x4c')]=getAuth(_0x2697c7);return getUser(_0x2697c7,_0x5bf1d8[_0x670f('0x25')])[_0x670f('0x1e')](function(_0x57a14a){_0x2af036=_0x57a14a;logger[_0x670f('0xc')]('The\x20User\x20ID\x20is:',_0x2af036['id']);return getEndUser(_0x2697c7,_0x3c40b9[_0x670f('0x57')],_0x3c40b9['destcalleridnum']);})['then'](function(_0x9c0ef3){_0x34b7bd=_0x9c0ef3;logger[_0x670f('0xc')]('The\x20Enduser\x20ID\x20is:',_0x34b7bd['id']);return getTicket(_0x2697c7,_0x2af036,_0x34b7bd,_0x3ddaea,_0x3c40b9);})['then'](function(_0x177be9){if(_0x177be9&&_0x177be9['id']){logger[_0x670f('0xc')]('Ticket\x20created!');logger['info'](_0x670f('0x4f'),_0x177be9['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x670f('0x50'),_0x5bf1d8[_0x670f('0x16')]),_0x670f('0x58'),{'uri':util[_0x670f('0xe')](_0x670f('0x51'),_0x2697c7[_0x670f('0x1c')],_0x177be9['id'])});}})[_0x670f('0x59')](function(_0x5ce1be){logger[_0x670f('0x52')](_0x670f('0x55'),JSON[_0x670f('0x31')](_0x5ce1be));});};exports[_0x670f('0x5a')]=function(_0xda01ef,_0x59e0ad,_0x4a603a,_0x3eb088,_0x39d926,_0xb8cdef){var _0xfd0440,_0x435e1b;_0xb8cdef[_0x670f('0x1c')]=intUtil[_0x670f('0x45')](_0xb8cdef['remoteUri']);_0xb8cdef[_0x670f('0x46')]=intUtil[_0x670f('0x45')](_0xb8cdef[_0x670f('0x46')]);if(_0x39d926&&_0x39d926[_0x670f('0x47')]){logger[_0x670f('0xc')]('['+_0x59e0ad[_0x670f('0x5b')][_0x670f('0x5c')]()+']',_0x670f('0x56'));_0x59e0ad[_0x670f('0x4b')]=util[_0x670f('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xb8cdef['serverUrl'],_0x59e0ad[_0x670f('0x4a')],md5(_0x59e0ad[_0x670f('0x4a')]));}else{_0x59e0ad[_0x670f('0x4b')]='';}headers[_0x670f('0x4c')]=getAuth(_0xb8cdef);return getUser(_0xb8cdef,'')[_0x670f('0x1e')](function(_0x51de89){_0xfd0440=_0x51de89;logger['info'](_0x670f('0x4d'),_0xfd0440['id']);return getEndUser(_0xb8cdef,_0x59e0ad[_0x670f('0x10')],_0x59e0ad[_0x670f('0x11')]);})[_0x670f('0x1e')](function(_0x40007b){_0x435e1b=_0x40007b;logger[_0x670f('0xc')](_0x670f('0x5d'),_0x435e1b['id']);return getTicket(_0xb8cdef,_0xfd0440,_0x435e1b,_0x4a603a,_0x59e0ad);})[_0x670f('0x1e')](function(_0x3c5c09){if(_0x3c5c09){logger['info'](_0x670f('0x4e'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x3c5c09['id']);}})['catch'](function(_0x4c9e45){logger[_0x670f('0x52')]('['+_0x59e0ad[_0x670f('0x5b')]['toUpperCase']()+']',JSON['stringify'](_0x4c9e45));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff