Built motion from commit 19a84241.|2.5.34
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index bef6ff3..590b6f8 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x745f=['trigger:browser:url','error','monitor_format','lastevent','toUpperCase','The\x20User\x20ID\x20is:','lodash','request-promise','util','ioredis','./util','../../../../config/environment','freshdesk','defaults','socket.io-emitter','redis','application/json','emit','Caller\x20-\x20%s','calleridname','calleridnum','getString','<br>','Tags','custom_fields','mapValues','value','POST','then','info','Ticket\x20created!','validateEmail','format','%s/api/v2/agents','remoteUri','length','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Basic\x20%s','toString','base64','debug','GET','forEach','type','string','nameField','customField','toLowerCase','idField','content','variable','variableName','push','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/helpdesk/tickets/%d','catch','stringify','outbound','recordingFormat','none','[OUTBOUND]','destcalleridnum','user:%s'];(function(_0x58c20f,_0x4cdb1b){var _0x3b0318=function(_0x36fa84){while(--_0x36fa84){_0x58c20f['push'](_0x58c20f['shift']());}};_0x3b0318(++_0x4cdb1b);}(_0x745f,0x1af));var _0xf745=function(_0xe69bf1,_0x487cbc){_0xe69bf1=_0xe69bf1-0x0;var _0x1259d1=_0x745f[_0xe69bf1];return _0x1259d1;};'use strict';var _=require(_0xf745('0x0'));var rp=require(_0xf745('0x1'));var md5=require('md5');var util=require(_0xf745('0x2'));var Redis=require(_0xf745('0x3'));var intUtil=require(_0xf745('0x4'));var config=require(_0xf745('0x5'));var logger=require('../../../../config/logger')(_0xf745('0x6'));config['redis']=_[_0xf745('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xf745('0x8'))(new Redis(config[_0xf745('0x9')]));var headers={'Content-Type':_0xf745('0xa'),'Accept':_0xf745('0xa')};function emit(_0xe3df5e,_0x3027c9,_0x49fb99){io['to'](_0xe3df5e)[_0xf745('0xb')](_0x3027c9,_0x49fb99);}function getTicket(_0x7f6572,_0x2d6eae,_0x51cc71,_0xf593bc,_0x9a812d){logger['info']('Creating\x20new\x20ticket...');var _0x44d908=_['merge']({'responder_id':_0x2d6eae['id'],'requester_id':_0x51cc71['id'],'name':util['format'](_0xf745('0xc'),_0x9a812d[_0xf745('0xd')]),'phone':_0x9a812d[_0xf745('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0xf593bc['Subjects'],_0x9a812d,'\x20'),'description':intUtil[_0xf745('0xf')](_0xf593bc['Descriptions'],_0x9a812d,_0xf745('0x10')),'tags':getTags(_0xf593bc[_0xf745('0x11')],'name')},getCustomFields(_0xf593bc['Fields'],_0x9a812d));_0x44d908[_0xf745('0x12')]=_[_0xf745('0x13')](_['keyBy'](_0x44d908[_0xf745('0x12')],'id'),_0xf745('0x14'));return request({'uri':util['format']('%s/api/v2/tickets',_0x7f6572['remoteUri']),'method':_0xf745('0x15'),'body':_0x44d908})[_0xf745('0x16')](function(_0x42ba68){logger[_0xf745('0x17')](_0xf745('0x18'));return _0x42ba68;});}function getUser(_0x35386f,_0x5c47d6){if(intUtil[_0xf745('0x19')](_0x5c47d6)){return request({'uri':util[_0xf745('0x1a')](_0xf745('0x1b'),_0x35386f[_0xf745('0x1c')]),'qs':{'email':_0x5c47d6}})[_0xf745('0x16')](function(_0x93a3b0){if(_0x93a3b0[_0xf745('0x1d')]){logger['info']('Agent\x20found!');return _[_0xf745('0x1e')](_0x93a3b0,function(_0x2b6119){return _0x2b6119[_0xf745('0x1f')][_0xf745('0x20')]===_0x5c47d6;});}else{logger['info'](_0xf745('0x21'));return request({'uri':util['format']('%s/api/v2/agents/me',_0x35386f[_0xf745('0x1c')])})[_0xf745('0x16')](function(_0x1b0b0f){logger[_0xf745('0x17')]('Admin\x20account\x20selected.');return _0x1b0b0f;});}});}else{logger[_0xf745('0x17')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xf745('0x1a')](_0xf745('0x22'),_0x35386f[_0xf745('0x1c')])})[_0xf745('0x16')](function(_0x29e3f8){logger[_0xf745('0x17')](_0xf745('0x23'));return _0x29e3f8;});}}function getEndUser(_0x2bea51,_0x16ba6b,_0x3d9278){logger[_0xf745('0x17')]('Searching\x20enduser\x20with\x20phone',_0x3d9278);return request({'uri':util['format'](_0xf745('0x24'),_0x2bea51['remoteUri']),'qs':{'phone':_0x3d9278}})['then'](function(_0x1a97bd){if(_0x1a97bd['length']){logger['info'](_0xf745('0x25'));return _[_0xf745('0x1e')](_0x1a97bd,{'phone':_0x3d9278});}else{logger[_0xf745('0x17')](_0xf745('0x26'));return request({'uri':util[_0xf745('0x1a')]('%s/api/v2/contacts',_0x2bea51[_0xf745('0x1c')]),'method':'POST','body':{'name':_0x16ba6b,'phone':_0x3d9278}})[_0xf745('0x16')](function(_0x3861a5){logger['info']('Enduser\x20created.');return _0x3861a5;});}});}function getAuth(_0x1b73de){return util['format'](_0xf745('0x27'),new Buffer(_0x1b73de['apiKey']+':X')[_0xf745('0x28')](_0xf745('0x29')));}function request(_0x14c028){logger[_0xf745('0x2a')]('[HTTP]',JSON['stringify'](_0x14c028));return rp(_['defaults'](_0x14c028,{'method':_0xf745('0x2b'),'headers':headers,'json':!![]}));}function getTags(_0x118670,_0x1d32cb){var _0x57b332=[];if(_0x118670&&_0x118670[_0xf745('0x1d')]>0x0){_0x57b332=_['map'](_0x118670,_0x1d32cb);}return _0x57b332;}function getCustomFields(_0x275e2b,_0x11d697){var _0x5d68f8=[];var _0x48d8aa={'custom_fields':[]};if(_0x275e2b[_0xf745('0x1d')]>0x0){_[_0xf745('0x2c')](_0x275e2b,function(_0x468113){if(_0x468113[_0xf745('0x2d')]===_0xf745('0x2e')&&_0x468113[_0xf745('0x2f')]&&!_0x468113[_0xf745('0x30')]){_0x48d8aa[_0x468113[_0xf745('0x2f')][_0xf745('0x31')]()]=_0x468113['content']['toString']();}else if(_0x468113['type']==='string'&&_0x468113[_0xf745('0x32')]&&_0x468113[_0xf745('0x30')]){_0x48d8aa[_0xf745('0x12')]['push']({'id':_0x468113[_0xf745('0x32')],'value':_0x468113[_0xf745('0x33')]['toString']()});}else if(_0x468113[_0xf745('0x2d')]===_0xf745('0x34')&&_0x468113['variableName']&&_0x468113[_0xf745('0x32')]&&_0x468113['customField']){_0x11d697[_0x468113[_0xf745('0x35')]]&&_0x48d8aa['custom_fields'][_0xf745('0x36')]({'id':_0x468113[_0xf745('0x32')],'value':_0x11d697[_0x468113[_0xf745('0x35')]][_0xf745('0x28')]()});}else if(_0x468113['type']===_0xf745('0x37')&&_0x468113[_0xf745('0x38')]&&_0x468113[_0xf745('0x38')][_0xf745('0x39')]&&_0x468113[_0xf745('0x32')]&&_0x468113[_0xf745('0x30')]){_0x11d697[_0x468113['Variable'][_0xf745('0x39')][_0xf745('0x31')]()]&&_0x48d8aa['custom_fields'][_0xf745('0x36')]({'id':_0x468113[_0xf745('0x32')],'value':_0x11d697[_0x468113['Variable'][_0xf745('0x39')][_0xf745('0x31')]()][_0xf745('0x28')]()});}});}return _0x48d8aa;}exports[_0xf745('0x3a')]=function(_0x51686c,_0xa246de,_0x5dd344,_0x58c447,_0x17561c,_0x42919d){var _0x4926ac,_0x49cbe5;_0x42919d[_0xf745('0x1c')]=intUtil[_0xf745('0x3b')](_0x42919d[_0xf745('0x1c')]);_0x42919d[_0xf745('0x3c')]=intUtil[_0xf745('0x3b')](_0x42919d[_0xf745('0x3c')]);if(_0x17561c&&_0x17561c['monitor_format']){logger[_0xf745('0x17')](_0xf745('0x3d'),_0xf745('0x3e'));_0xa246de[_0xf745('0x3f')]=util[_0xf745('0x1a')](_0xf745('0x40'),_0x42919d[_0xf745('0x3c')],_0xa246de[_0xf745('0x41')],md5(_0xa246de[_0xf745('0x41')]));}else{_0xa246de[_0xf745('0x3f')]='';}headers[_0xf745('0x42')]=getAuth(_0x42919d);return getUser(_0x42919d,_0x58c447[_0xf745('0x20')])[_0xf745('0x16')](function(_0x24b215){_0x4926ac=_0x24b215;logger[_0xf745('0x17')]('The\x20User\x20ID\x20is:',_0x4926ac['id']);return getEndUser(_0x42919d,_0xa246de[_0xf745('0xd')],_0xa246de['calleridnum']);})[_0xf745('0x16')](function(_0xf19217){_0x49cbe5=_0xf19217;logger['info'](_0xf745('0x43'),_0x49cbe5['id']);return getTicket(_0x42919d,_0x4926ac,_0x49cbe5,_0x5dd344,_0xa246de);})[_0xf745('0x16')](function(_0x15a2d5){if(_0x15a2d5&&_0x15a2d5['id']){logger[_0xf745('0x17')]('Ticket\x20created!');logger[_0xf745('0x17')](_0xf745('0x44'),_0x15a2d5['id']);logger[_0xf745('0x17')](_0xf745('0x3d'),_0xf745('0x45'));emit(util[_0xf745('0x1a')]('user:%s',_0x58c447[_0xf745('0x39')]),'trigger:browser:url',{'uri':util[_0xf745('0x1a')](_0xf745('0x46'),_0x42919d['remoteUri'],_0x15a2d5['id'])});}})[_0xf745('0x47')](function(_0x58634c){logger['error'](_0xf745('0x3d'),JSON[_0xf745('0x48')](_0x58634c));});};exports[_0xf745('0x49')]=function(_0x263e7c,_0x491172,_0x5b6e7d,_0x370af0,_0x30f0b6,_0x240204,_0x29d287){var _0x442fa8,_0x4d61ee;_0x240204[_0xf745('0x1c')]=intUtil[_0xf745('0x3b')](_0x240204[_0xf745('0x1c')]);_0x240204['serverUrl']=intUtil[_0xf745('0x3b')](_0x240204['serverUrl']);if(_0x29d287&&_0x29d287[_0xf745('0x4a')]&&_0x29d287[_0xf745('0x4a')]!==_0xf745('0x4b')){logger['info'](_0xf745('0x4c'),_0xf745('0x3e'));_0x491172['recordingURL']=util['format'](_0xf745('0x40'),_0x240204[_0xf745('0x3c')],_0x491172['uniqueid'],md5(_0x491172[_0xf745('0x41')]));}headers[_0xf745('0x42')]=getAuth(_0x240204);return getUser(_0x240204,_0x370af0['email'])[_0xf745('0x16')](function(_0x4900be){_0x442fa8=_0x4900be;logger[_0xf745('0x17')]('The\x20User\x20ID\x20is:',_0x442fa8['id']);return getEndUser(_0x240204,_0x491172['destcalleridname'],_0x491172[_0xf745('0x4d')]);})[_0xf745('0x16')](function(_0x571011){_0x4d61ee=_0x571011;logger[_0xf745('0x17')](_0xf745('0x43'),_0x4d61ee['id']);return getTicket(_0x240204,_0x442fa8,_0x4d61ee,_0x5b6e7d,_0x491172);})[_0xf745('0x16')](function(_0x358719){if(_0x358719&&_0x358719['id']){logger['info'](_0xf745('0x18'));logger[_0xf745('0x17')](_0xf745('0x44'),_0x358719['id']);logger[_0xf745('0x17')](_0xf745('0x4c'),_0xf745('0x45'));emit(util[_0xf745('0x1a')](_0xf745('0x4e'),_0x370af0[_0xf745('0x39')]),_0xf745('0x4f'),{'uri':util[_0xf745('0x1a')](_0xf745('0x46'),_0x240204[_0xf745('0x1c')],_0x358719['id'])});}})['catch'](function(_0x5b0ad9){logger[_0xf745('0x50')](_0xf745('0x4c'),JSON[_0xf745('0x48')](_0x5b0ad9));});};exports['unmanaged']=function(_0xf973be,_0x22d6f2,_0x5c2d02,_0xe33e3,_0x480425,_0x2cd138){var _0x512485,_0x4fb00e;_0x2cd138[_0xf745('0x1c')]=intUtil[_0xf745('0x3b')](_0x2cd138[_0xf745('0x1c')]);_0x2cd138[_0xf745('0x3c')]=intUtil[_0xf745('0x3b')](_0x2cd138[_0xf745('0x3c')]);if(_0x480425&&_0x480425[_0xf745('0x51')]){logger['info']('['+_0x22d6f2[_0xf745('0x52')][_0xf745('0x53')]()+']',_0xf745('0x3e'));_0x22d6f2['recordingURL']=util[_0xf745('0x1a')](_0xf745('0x40'),_0x2cd138[_0xf745('0x3c')],_0x22d6f2[_0xf745('0x41')],md5(_0x22d6f2[_0xf745('0x41')]));}else{_0x22d6f2['recordingURL']='';}headers['Authorization']=getAuth(_0x2cd138);return getUser(_0x2cd138,'')[_0xf745('0x16')](function(_0x57e810){_0x512485=_0x57e810;logger[_0xf745('0x17')](_0xf745('0x54'),_0x512485['id']);return getEndUser(_0x2cd138,_0x22d6f2['calleridname'],_0x22d6f2['calleridnum']);})[_0xf745('0x16')](function(_0x43ba41){_0x4fb00e=_0x43ba41;logger[_0xf745('0x17')](_0xf745('0x43'),_0x4fb00e['id']);return getTicket(_0x2cd138,_0x512485,_0x4fb00e,_0x5c2d02,_0x22d6f2);})[_0xf745('0x16')](function(_0x531642){if(_0x531642){logger[_0xf745('0x17')]('Ticket\x20created!');logger[_0xf745('0x17')]('The\x20Ticket\x20ID\x20is:',_0x531642['id']);}})[_0xf745('0x47')](function(_0x139cdf){logger[_0xf745('0x50')]('['+_0x22d6f2[_0xf745('0x52')][_0xf745('0x53')]()+']',JSON[_0xf745('0x48')](_0x139cdf));});};
\ No newline at end of file
+var _0x70f6=['mapValues','value','%s/api/v2/tickets','remoteUri','POST','then','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Basic\x20%s','apiKey','toString','base64','stringify','defaults','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','error','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','trigger:browser:url','catch','unmanaged','lastevent','toUpperCase','The\x20Enduser\x20ID\x20is:','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','localhost','socket.io-emitter','application/json','info','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields'];(function(_0x3d4876,_0x366386){var _0x58ca9d=function(_0x5bd045){while(--_0x5bd045){_0x3d4876['push'](_0x3d4876['shift']());}};_0x58ca9d(++_0x366386);}(_0x70f6,0x101));var _0x670f=function(_0x4f32de,_0x5bd4a){_0x4f32de=_0x4f32de-0x0;var _0x149821=_0x70f6[_0x4f32de];return _0x149821;};'use strict';var _=require('lodash');var rp=require(_0x670f('0x0'));var md5=require(_0x670f('0x1'));var util=require(_0x670f('0x2'));var Redis=require(_0x670f('0x3'));var intUtil=require(_0x670f('0x4'));var config=require(_0x670f('0x5'));var logger=require(_0x670f('0x6'))(_0x670f('0x7'));config['redis']=_['defaults'](config[_0x670f('0x8')],{'host':_0x670f('0x9'),'port':0x18eb});var io=require(_0x670f('0xa'))(new Redis(config[_0x670f('0x8')]));var headers={'Content-Type':'application/json','Accept':_0x670f('0xb')};function emit(_0x54d67c,_0x5cafc8,_0x16cafd){io['to'](_0x54d67c)['emit'](_0x5cafc8,_0x16cafd);}function getTicket(_0x81f4ed,_0x80b44f,_0x4964dc,_0x568e14,_0x11f668){logger[_0x670f('0xc')]('Creating\x20new\x20ticket...');var _0x49d9f0=_[_0x670f('0xd')]({'responder_id':_0x80b44f['id'],'requester_id':_0x4964dc['id'],'name':util[_0x670f('0xe')](_0x670f('0xf'),_0x11f668[_0x670f('0x10')]),'phone':_0x11f668[_0x670f('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x568e14['Subjects'],_0x11f668,'\x20'),'description':intUtil[_0x670f('0x12')](_0x568e14[_0x670f('0x13')],_0x11f668,_0x670f('0x14')),'tags':getTags(_0x568e14[_0x670f('0x15')],_0x670f('0x16'))},getCustomFields(_0x568e14[_0x670f('0x17')],_0x11f668));_0x49d9f0[_0x670f('0x18')]=_[_0x670f('0x19')](_['keyBy'](_0x49d9f0[_0x670f('0x18')],'id'),_0x670f('0x1a'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x1b'),_0x81f4ed[_0x670f('0x1c')]),'method':_0x670f('0x1d'),'body':_0x49d9f0})[_0x670f('0x1e')](function(_0x3f512e){logger[_0x670f('0xc')]('Ticket\x20created!');return _0x3f512e;});}function getUser(_0x2f12cc,_0x34cf89){if(intUtil[_0x670f('0x1f')](_0x34cf89)){return request({'uri':util[_0x670f('0xe')](_0x670f('0x20'),_0x2f12cc[_0x670f('0x1c')]),'qs':{'email':_0x34cf89}})['then'](function(_0x320e4e){if(_0x320e4e[_0x670f('0x21')]){logger['info'](_0x670f('0x22'));return _[_0x670f('0x23')](_0x320e4e,function(_0x472603){return _0x472603[_0x670f('0x24')][_0x670f('0x25')]===_0x34cf89;});}else{logger['info'](_0x670f('0x26'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x27'),_0x2f12cc['remoteUri'])})[_0x670f('0x1e')](function(_0x5ac16e){logger[_0x670f('0xc')](_0x670f('0x28'));return _0x5ac16e;});}});}else{logger['info'](_0x670f('0x29'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x27'),_0x2f12cc[_0x670f('0x1c')])})[_0x670f('0x1e')](function(_0x25085e){logger[_0x670f('0xc')]('Admin\x20account\x20selected.');return _0x25085e;});}}function getEndUser(_0x49c5f9,_0x2e5dcb,_0x20a022){logger[_0x670f('0xc')](_0x670f('0x2a'),_0x20a022);return request({'uri':util[_0x670f('0xe')](_0x670f('0x2b'),_0x49c5f9['remoteUri']),'qs':{'phone':_0x20a022}})[_0x670f('0x1e')](function(_0x176d87){if(_0x176d87[_0x670f('0x21')]){logger[_0x670f('0xc')](_0x670f('0x2c'));return _[_0x670f('0x23')](_0x176d87,{'phone':_0x20a022});}else{logger[_0x670f('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x670f('0xe')](_0x670f('0x2b'),_0x49c5f9[_0x670f('0x1c')]),'method':_0x670f('0x1d'),'body':{'name':_0x2e5dcb,'phone':_0x20a022}})[_0x670f('0x1e')](function(_0x177216){logger[_0x670f('0xc')]('Enduser\x20created.');return _0x177216;});}});}function getAuth(_0x3bc88e){return util['format'](_0x670f('0x2d'),new Buffer(_0x3bc88e[_0x670f('0x2e')]+':X')[_0x670f('0x2f')](_0x670f('0x30')));}function request(_0x3342f3){logger['debug']('[HTTP]',JSON[_0x670f('0x31')](_0x3342f3));return rp(_[_0x670f('0x32')](_0x3342f3,{'method':_0x670f('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x481e4b,_0x3ec580){var _0x3b9304=[];if(_0x481e4b&&_0x481e4b[_0x670f('0x21')]>0x0){_0x3b9304=_[_0x670f('0x34')](_0x481e4b,_0x3ec580);}return _0x3b9304;}function getCustomFields(_0x49b85b,_0x4d6dbb){var _0x56ce28=[];var _0x3562be={'custom_fields':[]};if(_0x49b85b['length']>0x0){_[_0x670f('0x35')](_0x49b85b,function(_0x3af5a5){if(_[_0x670f('0x36')]([_0x670f('0x37'),_0x670f('0x38')],_0x3af5a5[_0x670f('0x39')])&&_0x3af5a5[_0x670f('0x3a')]&&!_0x3af5a5[_0x670f('0x3b')]){_0x3562be[_0x3af5a5['nameField'][_0x670f('0x3c')]()]=_0x3af5a5[_0x670f('0x3d')]['toString']();}else if(_['includes']([_0x670f('0x37'),'picklist'],_0x3af5a5[_0x670f('0x39')])&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5['customField']){_0x3562be['custom_fields']['push']({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x3af5a5[_0x670f('0x3d')]['toString']()});}else if(_0x3af5a5[_0x670f('0x39')]===_0x670f('0x3f')&&_0x3af5a5[_0x670f('0x40')]&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5[_0x670f('0x3b')]){_0x4d6dbb[_0x3af5a5['variableName']]&&_0x3562be[_0x670f('0x18')][_0x670f('0x41')]({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x4d6dbb[_0x3af5a5['variableName']][_0x670f('0x2f')]()});}else if(_0x3af5a5['type']===_0x670f('0x42')&&_0x3af5a5[_0x670f('0x43')]&&_0x3af5a5['Variable'][_0x670f('0x16')]&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5['customField']){_0x4d6dbb[_0x3af5a5[_0x670f('0x43')][_0x670f('0x16')][_0x670f('0x3c')]()]&&_0x3562be[_0x670f('0x18')][_0x670f('0x41')]({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x4d6dbb[_0x3af5a5[_0x670f('0x43')]['name']['toLowerCase']()][_0x670f('0x2f')]()});}});}return _0x3562be;}exports[_0x670f('0x44')]=function(_0x29c660,_0x1a0fed,_0x5f42f0,_0x4e45b9,_0x230975,_0x4f19ff){var _0x4bdd2f,_0x2d7553;_0x4f19ff[_0x670f('0x1c')]=intUtil[_0x670f('0x45')](_0x4f19ff[_0x670f('0x1c')]);_0x4f19ff[_0x670f('0x46')]=intUtil[_0x670f('0x45')](_0x4f19ff[_0x670f('0x46')]);if(_0x230975&&_0x230975[_0x670f('0x47')]){logger[_0x670f('0xc')](_0x670f('0x48'),'Recording\x20is\x20enabled!');_0x1a0fed['recordingURL']=util['format'](_0x670f('0x49'),_0x4f19ff[_0x670f('0x46')],_0x1a0fed['uniqueid'],md5(_0x1a0fed[_0x670f('0x4a')]));}else{_0x1a0fed[_0x670f('0x4b')]='';}headers[_0x670f('0x4c')]=getAuth(_0x4f19ff);return getUser(_0x4f19ff,_0x4e45b9['email'])['then'](function(_0x1f785a){_0x4bdd2f=_0x1f785a;logger['info'](_0x670f('0x4d'),_0x4bdd2f['id']);return getEndUser(_0x4f19ff,_0x1a0fed[_0x670f('0x10')],_0x1a0fed[_0x670f('0x11')]);})[_0x670f('0x1e')](function(_0x3e1088){_0x2d7553=_0x3e1088;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2d7553['id']);return getTicket(_0x4f19ff,_0x4bdd2f,_0x2d7553,_0x5f42f0,_0x1a0fed);})[_0x670f('0x1e')](function(_0x5a4147){if(_0x5a4147&&_0x5a4147['id']){logger[_0x670f('0xc')](_0x670f('0x4e'));logger[_0x670f('0xc')](_0x670f('0x4f'),_0x5a4147['id']);logger[_0x670f('0xc')](_0x670f('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x670f('0xe')](_0x670f('0x50'),_0x4e45b9[_0x670f('0x16')]),'trigger:browser:url',{'uri':util[_0x670f('0xe')](_0x670f('0x51'),_0x4f19ff['remoteUri'],_0x5a4147['id'])});}})['catch'](function(_0x264d3c){logger[_0x670f('0x52')]('[QUEUE]',JSON[_0x670f('0x31')](_0x264d3c));});};exports['outbound']=function(_0x1349e9,_0x3c40b9,_0x3ddaea,_0x5bf1d8,_0x4fda2c,_0x2697c7,_0xc49b21){var _0x2af036,_0x34b7bd;_0x2697c7['remoteUri']=intUtil[_0x670f('0x45')](_0x2697c7[_0x670f('0x1c')]);_0x2697c7['serverUrl']=intUtil['stripTrailingSlash'](_0x2697c7[_0x670f('0x46')]);if(_0xc49b21&&_0xc49b21[_0x670f('0x53')]&&_0xc49b21[_0x670f('0x53')]!==_0x670f('0x54')){logger[_0x670f('0xc')](_0x670f('0x55'),_0x670f('0x56'));_0x3c40b9[_0x670f('0x4b')]=util[_0x670f('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2697c7[_0x670f('0x46')],_0x3c40b9[_0x670f('0x4a')],md5(_0x3c40b9[_0x670f('0x4a')]));}headers[_0x670f('0x4c')]=getAuth(_0x2697c7);return getUser(_0x2697c7,_0x5bf1d8[_0x670f('0x25')])[_0x670f('0x1e')](function(_0x57a14a){_0x2af036=_0x57a14a;logger[_0x670f('0xc')]('The\x20User\x20ID\x20is:',_0x2af036['id']);return getEndUser(_0x2697c7,_0x3c40b9[_0x670f('0x57')],_0x3c40b9['destcalleridnum']);})['then'](function(_0x9c0ef3){_0x34b7bd=_0x9c0ef3;logger[_0x670f('0xc')]('The\x20Enduser\x20ID\x20is:',_0x34b7bd['id']);return getTicket(_0x2697c7,_0x2af036,_0x34b7bd,_0x3ddaea,_0x3c40b9);})['then'](function(_0x177be9){if(_0x177be9&&_0x177be9['id']){logger[_0x670f('0xc')]('Ticket\x20created!');logger['info'](_0x670f('0x4f'),_0x177be9['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x670f('0x50'),_0x5bf1d8[_0x670f('0x16')]),_0x670f('0x58'),{'uri':util[_0x670f('0xe')](_0x670f('0x51'),_0x2697c7[_0x670f('0x1c')],_0x177be9['id'])});}})[_0x670f('0x59')](function(_0x5ce1be){logger[_0x670f('0x52')](_0x670f('0x55'),JSON[_0x670f('0x31')](_0x5ce1be));});};exports[_0x670f('0x5a')]=function(_0xda01ef,_0x59e0ad,_0x4a603a,_0x3eb088,_0x39d926,_0xb8cdef){var _0xfd0440,_0x435e1b;_0xb8cdef[_0x670f('0x1c')]=intUtil[_0x670f('0x45')](_0xb8cdef['remoteUri']);_0xb8cdef[_0x670f('0x46')]=intUtil[_0x670f('0x45')](_0xb8cdef[_0x670f('0x46')]);if(_0x39d926&&_0x39d926[_0x670f('0x47')]){logger[_0x670f('0xc')]('['+_0x59e0ad[_0x670f('0x5b')][_0x670f('0x5c')]()+']',_0x670f('0x56'));_0x59e0ad[_0x670f('0x4b')]=util[_0x670f('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xb8cdef['serverUrl'],_0x59e0ad[_0x670f('0x4a')],md5(_0x59e0ad[_0x670f('0x4a')]));}else{_0x59e0ad[_0x670f('0x4b')]='';}headers[_0x670f('0x4c')]=getAuth(_0xb8cdef);return getUser(_0xb8cdef,'')[_0x670f('0x1e')](function(_0x51de89){_0xfd0440=_0x51de89;logger['info'](_0x670f('0x4d'),_0xfd0440['id']);return getEndUser(_0xb8cdef,_0x59e0ad[_0x670f('0x10')],_0x59e0ad[_0x670f('0x11')]);})[_0x670f('0x1e')](function(_0x40007b){_0x435e1b=_0x40007b;logger[_0x670f('0xc')](_0x670f('0x5d'),_0x435e1b['id']);return getTicket(_0xb8cdef,_0xfd0440,_0x435e1b,_0x4a603a,_0x59e0ad);})[_0x670f('0x1e')](function(_0x3c5c09){if(_0x3c5c09){logger['info'](_0x670f('0x4e'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x3c5c09['id']);}})['catch'](function(_0x4c9e45){logger[_0x670f('0x52')]('['+_0x59e0ad[_0x670f('0x5b')]['toUpperCase']()+']',JSON['stringify'](_0x4c9e45));});};
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