Built motion from commit 19a84241.|2.5.34
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index c3d96f6..590b6f8 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x09e4=['variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','user:%s','abandoned','[ABANDONED]','lodash','request-promise','md5','./util','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','<br>','Tags','name','Fields','custom_fields','%s/api/v2/tickets','remoteUri','then','Ticket\x20created!','validateEmail','Agent\x20found!','find','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','POST','Basic\x20%s','apiKey','toString','base64','debug','stringify','GET','map','forEach','type','nameField','toLowerCase','content','string','idField','customField','push'];(function(_0x123cea,_0x50a243){var _0xe62c9f=function(_0x260941){while(--_0x260941){_0x123cea['push'](_0x123cea['shift']());}};_0xe62c9f(++_0x50a243);}(_0x09e4,0xc5));var _0x409e=function(_0x1e015f,_0x213a8e){_0x1e015f=_0x1e015f-0x0;var _0xbc58d=_0x09e4[_0x1e015f];return _0xbc58d;};'use strict';var _=require(_0x409e('0x0'));var rp=require(_0x409e('0x1'));var md5=require(_0x409e('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x409e('0x3'));var config=require(_0x409e('0x4'));var logger=require(_0x409e('0x5'))('freshdesk');config[_0x409e('0x6')]=_[_0x409e('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x409e('0x8'))(new Redis(config[_0x409e('0x6')]));var headers={'Content-Type':_0x409e('0x9'),'Accept':'application/json'};function emit(_0x4caab0,_0x4dcf87,_0x8afde9){io['to'](_0x4caab0)[_0x409e('0xa')](_0x4dcf87,_0x8afde9);}function getTicket(_0x5d19a3,_0x5d7187,_0xd2dff2,_0x316e0e,_0x4699fd){logger[_0x409e('0xb')](_0x409e('0xc'));var _0x21c9e0=_['merge']({'responder_id':_0x5d7187['id'],'requester_id':_0xd2dff2['id'],'name':util[_0x409e('0xd')](_0x409e('0xe'),_0x4699fd['calleridname']),'phone':_0x4699fd[_0x409e('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x409e('0x10')](_0x316e0e[_0x409e('0x11')],_0x4699fd,'\x20'),'description':intUtil[_0x409e('0x10')](_0x316e0e['Descriptions'],_0x4699fd,_0x409e('0x12')),'tags':getTags(_0x316e0e[_0x409e('0x13')],_0x409e('0x14'))},getCustomFields(_0x316e0e[_0x409e('0x15')],_0x4699fd));_0x21c9e0[_0x409e('0x16')]=_['mapValues'](_['keyBy'](_0x21c9e0[_0x409e('0x16')],'id'),'value');return request({'uri':util['format'](_0x409e('0x17'),_0x5d19a3[_0x409e('0x18')]),'method':'POST','body':_0x21c9e0})[_0x409e('0x19')](function(_0xa61332){logger[_0x409e('0xb')](_0x409e('0x1a'));return _0xa61332;});}function getUser(_0x1a1ba6,_0x555bf9){if(intUtil[_0x409e('0x1b')](_0x555bf9)){return request({'uri':util[_0x409e('0xd')]('%s/api/v2/agents',_0x1a1ba6[_0x409e('0x18')]),'qs':{'email':_0x555bf9}})[_0x409e('0x19')](function(_0x5ee49d){if(_0x5ee49d['length']){logger[_0x409e('0xb')](_0x409e('0x1c'));return _[_0x409e('0x1d')](_0x5ee49d,function(_0x3d2fc2){return _0x3d2fc2['contact'][_0x409e('0x1e')]===_0x555bf9;});}else{logger[_0x409e('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x409e('0xd')](_0x409e('0x1f'),_0x1a1ba6['remoteUri'])})[_0x409e('0x19')](function(_0x3438d2){logger[_0x409e('0xb')]('Admin\x20account\x20selected.');return _0x3438d2;});}});}else{logger[_0x409e('0xb')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x409e('0x1f'),_0x1a1ba6[_0x409e('0x18')])})[_0x409e('0x19')](function(_0x2baa2e){logger['info'](_0x409e('0x20'));return _0x2baa2e;});}}function getEndUser(_0x15d24f,_0x1a2028,_0x425ad5){logger[_0x409e('0xb')](_0x409e('0x21'),_0x425ad5);return request({'uri':util[_0x409e('0xd')](_0x409e('0x22'),_0x15d24f[_0x409e('0x18')]),'qs':{'phone':_0x425ad5}})['then'](function(_0x1f698b){if(_0x1f698b[_0x409e('0x23')]){logger[_0x409e('0xb')](_0x409e('0x24'));return _[_0x409e('0x1d')](_0x1f698b,{'phone':_0x425ad5});}else{logger[_0x409e('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x409e('0xd')]('%s/api/v2/contacts',_0x15d24f[_0x409e('0x18')]),'method':_0x409e('0x25'),'body':{'name':_0x1a2028,'phone':_0x425ad5}})[_0x409e('0x19')](function(_0x56bd36){logger[_0x409e('0xb')]('Enduser\x20created.');return _0x56bd36;});}});}function getAuth(_0x20ba21){return util['format'](_0x409e('0x26'),new Buffer(_0x20ba21[_0x409e('0x27')]+':X')[_0x409e('0x28')](_0x409e('0x29')));}function request(_0x129378){logger[_0x409e('0x2a')]('[HTTP]',JSON[_0x409e('0x2b')](_0x129378));return rp(_[_0x409e('0x7')](_0x129378,{'method':_0x409e('0x2c'),'headers':headers,'json':!![]}));}function getTags(_0x21c3f3,_0x2113f2){var _0x4772d7=[];if(_0x21c3f3&&_0x21c3f3[_0x409e('0x23')]>0x0){_0x4772d7=_[_0x409e('0x2d')](_0x21c3f3,_0x2113f2);}return _0x4772d7;}function getCustomFields(_0x39656a,_0x2effb7){var _0x12c63c=[];var _0x26f130={'custom_fields':[]};if(_0x39656a[_0x409e('0x23')]>0x0){_[_0x409e('0x2e')](_0x39656a,function(_0x1164d3){if(_0x1164d3[_0x409e('0x2f')]==='string'&&_0x1164d3[_0x409e('0x30')]&&!_0x1164d3['customField']){_0x26f130[_0x1164d3[_0x409e('0x30')][_0x409e('0x31')]()]=_0x1164d3[_0x409e('0x32')][_0x409e('0x28')]();}else if(_0x1164d3[_0x409e('0x2f')]===_0x409e('0x33')&&_0x1164d3[_0x409e('0x34')]&&_0x1164d3[_0x409e('0x35')]){_0x26f130[_0x409e('0x16')][_0x409e('0x36')]({'id':_0x1164d3['idField'],'value':_0x1164d3[_0x409e('0x32')][_0x409e('0x28')]()});}else if(_0x1164d3[_0x409e('0x2f')]===_0x409e('0x37')&&_0x1164d3[_0x409e('0x38')]&&_0x1164d3[_0x409e('0x34')]&&_0x1164d3[_0x409e('0x35')]){_0x2effb7[_0x1164d3[_0x409e('0x38')]]&&_0x26f130[_0x409e('0x16')]['push']({'id':_0x1164d3[_0x409e('0x34')],'value':_0x2effb7[_0x1164d3['variableName']][_0x409e('0x28')]()});}else if(_0x1164d3[_0x409e('0x2f')]==='customVariable'&&_0x1164d3[_0x409e('0x39')]&&_0x1164d3[_0x409e('0x39')][_0x409e('0x14')]&&_0x1164d3[_0x409e('0x34')]&&_0x1164d3['customField']){_0x2effb7[_0x1164d3[_0x409e('0x39')]['name']['toLowerCase']()]&&_0x26f130[_0x409e('0x16')][_0x409e('0x36')]({'id':_0x1164d3[_0x409e('0x34')],'value':_0x2effb7[_0x1164d3['Variable']['name'][_0x409e('0x31')]()][_0x409e('0x28')]()});}});}return _0x26f130;}exports[_0x409e('0x3a')]=function(_0x24af47,_0x4a38f4,_0x20a5a1,_0x37a3ca,_0x189084,_0x49561c){var _0x5bed43,_0x4bb5c7;_0x49561c['remoteUri']=intUtil[_0x409e('0x3b')](_0x49561c[_0x409e('0x18')]);_0x49561c[_0x409e('0x3c')]=intUtil[_0x409e('0x3b')](_0x49561c['serverUrl']);if(_0x189084&&_0x189084[_0x409e('0x3d')]){logger['info'](_0x409e('0x3e'),_0x409e('0x3f'));_0x4a38f4[_0x409e('0x40')]=util[_0x409e('0xd')](_0x409e('0x41'),_0x49561c[_0x409e('0x3c')],_0x4a38f4['uniqueid'],md5(_0x4a38f4[_0x409e('0x42')]));}else{_0x4a38f4['recordingURL']='';}headers[_0x409e('0x43')]=getAuth(_0x49561c);return getUser(_0x49561c,_0x37a3ca[_0x409e('0x1e')])['then'](function(_0x39239b){_0x5bed43=_0x39239b;logger[_0x409e('0xb')](_0x409e('0x44'),_0x5bed43['id']);return getEndUser(_0x49561c,_0x4a38f4['calleridname'],_0x4a38f4['calleridnum']);})['then'](function(_0x3c6a4a){_0x4bb5c7=_0x3c6a4a;logger[_0x409e('0xb')](_0x409e('0x45'),_0x4bb5c7['id']);return getTicket(_0x49561c,_0x5bed43,_0x4bb5c7,_0x20a5a1,_0x4a38f4);})[_0x409e('0x19')](function(_0x114462){if(_0x114462&&_0x114462['id']){logger[_0x409e('0xb')](_0x409e('0x1a'));logger[_0x409e('0xb')](_0x409e('0x46'),_0x114462['id']);logger[_0x409e('0xb')](_0x409e('0x3e'),_0x409e('0x47'));emit(util[_0x409e('0xd')]('user:%s',_0x37a3ca[_0x409e('0x14')]),_0x409e('0x48'),{'uri':util['format']('%s/helpdesk/tickets/%d',_0x49561c[_0x409e('0x18')],_0x114462['id'])});}})[_0x409e('0x49')](function(_0x74e537){logger[_0x409e('0x4a')](_0x409e('0x3e'),JSON[_0x409e('0x2b')](_0x74e537));});};exports[_0x409e('0x4b')]=function(_0x1b8b7d,_0x131be3,_0x51e103,_0x15a4a1,_0x25255a,_0x2aa39e,_0x655cd6){var _0x30688f,_0x22fb3a;_0x2aa39e[_0x409e('0x18')]=intUtil[_0x409e('0x3b')](_0x2aa39e[_0x409e('0x18')]);_0x2aa39e[_0x409e('0x3c')]=intUtil['stripTrailingSlash'](_0x2aa39e[_0x409e('0x3c')]);if(_0x655cd6&&_0x655cd6[_0x409e('0x4c')]&&_0x655cd6[_0x409e('0x4c')]!==_0x409e('0x4d')){logger[_0x409e('0xb')](_0x409e('0x4e'),_0x409e('0x3f'));_0x131be3[_0x409e('0x40')]=util[_0x409e('0xd')](_0x409e('0x41'),_0x2aa39e[_0x409e('0x3c')],_0x131be3[_0x409e('0x42')],md5(_0x131be3[_0x409e('0x42')]));}headers[_0x409e('0x43')]=getAuth(_0x2aa39e);return getUser(_0x2aa39e,_0x15a4a1[_0x409e('0x1e')])['then'](function(_0x1ca171){_0x30688f=_0x1ca171;logger[_0x409e('0xb')]('The\x20User\x20ID\x20is:',_0x30688f['id']);return getEndUser(_0x2aa39e,_0x131be3[_0x409e('0x4f')],_0x131be3[_0x409e('0x50')]);})['then'](function(_0x8c2eb0){_0x22fb3a=_0x8c2eb0;logger[_0x409e('0xb')](_0x409e('0x45'),_0x22fb3a['id']);return getTicket(_0x2aa39e,_0x30688f,_0x22fb3a,_0x51e103,_0x131be3);})[_0x409e('0x19')](function(_0x5e4262){if(_0x5e4262&&_0x5e4262['id']){logger[_0x409e('0xb')](_0x409e('0x1a'));logger[_0x409e('0xb')](_0x409e('0x46'),_0x5e4262['id']);logger[_0x409e('0xb')](_0x409e('0x4e'),_0x409e('0x47'));emit(util[_0x409e('0xd')](_0x409e('0x51'),_0x15a4a1[_0x409e('0x14')]),'trigger:browser:url',{'uri':util[_0x409e('0xd')]('%s/helpdesk/tickets/%d',_0x2aa39e[_0x409e('0x18')],_0x5e4262['id'])});}})[_0x409e('0x49')](function(_0x2689f1){logger[_0x409e('0x4a')](_0x409e('0x4e'),JSON[_0x409e('0x2b')](_0x2689f1));});};exports[_0x409e('0x52')]=function(_0x192216,_0x29ce50,_0x3a9afb,_0x188881,_0x3f4911,_0x1a587f){var _0x2f4a5e,_0x151ca4;_0x1a587f['remoteUri']=intUtil[_0x409e('0x3b')](_0x1a587f['remoteUri']);_0x1a587f[_0x409e('0x3c')]=intUtil[_0x409e('0x3b')](_0x1a587f[_0x409e('0x3c')]);if(_0x3f4911&&_0x3f4911['monitor_format']){logger['info'](_0x409e('0x53'),_0x409e('0x3f'));_0x29ce50['recordingURL']=util['format'](_0x409e('0x41'),_0x1a587f['serverUrl'],_0x29ce50['uniqueid'],md5(_0x29ce50[_0x409e('0x42')]));}else{_0x29ce50[_0x409e('0x40')]='';}headers['Authorization']=getAuth(_0x1a587f);return getUser(_0x1a587f,'')[_0x409e('0x19')](function(_0x2b0fef){_0x2f4a5e=_0x2b0fef;logger[_0x409e('0xb')](_0x409e('0x44'),_0x2f4a5e['id']);return getEndUser(_0x1a587f,_0x29ce50['calleridname'],_0x29ce50[_0x409e('0xf')]);})[_0x409e('0x19')](function(_0x366f25){_0x151ca4=_0x366f25;logger[_0x409e('0xb')](_0x409e('0x45'),_0x151ca4['id']);return getTicket(_0x1a587f,_0x2f4a5e,_0x151ca4,_0x3a9afb,_0x29ce50);})[_0x409e('0x19')](function(_0x336f6d){if(_0x336f6d){logger['info']('Ticket\x20created!');logger[_0x409e('0xb')]('The\x20Ticket\x20ID\x20is:',_0x336f6d['id']);}})[_0x409e('0x49')](function(_0xf8564c){logger[_0x409e('0x4a')](_0x409e('0x53'),JSON[_0x409e('0x2b')](_0xf8564c));});};
\ No newline at end of file
+var _0x70f6=['mapValues','value','%s/api/v2/tickets','remoteUri','POST','then','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Basic\x20%s','apiKey','toString','base64','stringify','defaults','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','error','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','trigger:browser:url','catch','unmanaged','lastevent','toUpperCase','The\x20Enduser\x20ID\x20is:','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','localhost','socket.io-emitter','application/json','info','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields'];(function(_0x3d4876,_0x366386){var _0x58ca9d=function(_0x5bd045){while(--_0x5bd045){_0x3d4876['push'](_0x3d4876['shift']());}};_0x58ca9d(++_0x366386);}(_0x70f6,0x101));var _0x670f=function(_0x4f32de,_0x5bd4a){_0x4f32de=_0x4f32de-0x0;var _0x149821=_0x70f6[_0x4f32de];return _0x149821;};'use strict';var _=require('lodash');var rp=require(_0x670f('0x0'));var md5=require(_0x670f('0x1'));var util=require(_0x670f('0x2'));var Redis=require(_0x670f('0x3'));var intUtil=require(_0x670f('0x4'));var config=require(_0x670f('0x5'));var logger=require(_0x670f('0x6'))(_0x670f('0x7'));config['redis']=_['defaults'](config[_0x670f('0x8')],{'host':_0x670f('0x9'),'port':0x18eb});var io=require(_0x670f('0xa'))(new Redis(config[_0x670f('0x8')]));var headers={'Content-Type':'application/json','Accept':_0x670f('0xb')};function emit(_0x54d67c,_0x5cafc8,_0x16cafd){io['to'](_0x54d67c)['emit'](_0x5cafc8,_0x16cafd);}function getTicket(_0x81f4ed,_0x80b44f,_0x4964dc,_0x568e14,_0x11f668){logger[_0x670f('0xc')]('Creating\x20new\x20ticket...');var _0x49d9f0=_[_0x670f('0xd')]({'responder_id':_0x80b44f['id'],'requester_id':_0x4964dc['id'],'name':util[_0x670f('0xe')](_0x670f('0xf'),_0x11f668[_0x670f('0x10')]),'phone':_0x11f668[_0x670f('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x568e14['Subjects'],_0x11f668,'\x20'),'description':intUtil[_0x670f('0x12')](_0x568e14[_0x670f('0x13')],_0x11f668,_0x670f('0x14')),'tags':getTags(_0x568e14[_0x670f('0x15')],_0x670f('0x16'))},getCustomFields(_0x568e14[_0x670f('0x17')],_0x11f668));_0x49d9f0[_0x670f('0x18')]=_[_0x670f('0x19')](_['keyBy'](_0x49d9f0[_0x670f('0x18')],'id'),_0x670f('0x1a'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x1b'),_0x81f4ed[_0x670f('0x1c')]),'method':_0x670f('0x1d'),'body':_0x49d9f0})[_0x670f('0x1e')](function(_0x3f512e){logger[_0x670f('0xc')]('Ticket\x20created!');return _0x3f512e;});}function getUser(_0x2f12cc,_0x34cf89){if(intUtil[_0x670f('0x1f')](_0x34cf89)){return request({'uri':util[_0x670f('0xe')](_0x670f('0x20'),_0x2f12cc[_0x670f('0x1c')]),'qs':{'email':_0x34cf89}})['then'](function(_0x320e4e){if(_0x320e4e[_0x670f('0x21')]){logger['info'](_0x670f('0x22'));return _[_0x670f('0x23')](_0x320e4e,function(_0x472603){return _0x472603[_0x670f('0x24')][_0x670f('0x25')]===_0x34cf89;});}else{logger['info'](_0x670f('0x26'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x27'),_0x2f12cc['remoteUri'])})[_0x670f('0x1e')](function(_0x5ac16e){logger[_0x670f('0xc')](_0x670f('0x28'));return _0x5ac16e;});}});}else{logger['info'](_0x670f('0x29'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x27'),_0x2f12cc[_0x670f('0x1c')])})[_0x670f('0x1e')](function(_0x25085e){logger[_0x670f('0xc')]('Admin\x20account\x20selected.');return _0x25085e;});}}function getEndUser(_0x49c5f9,_0x2e5dcb,_0x20a022){logger[_0x670f('0xc')](_0x670f('0x2a'),_0x20a022);return request({'uri':util[_0x670f('0xe')](_0x670f('0x2b'),_0x49c5f9['remoteUri']),'qs':{'phone':_0x20a022}})[_0x670f('0x1e')](function(_0x176d87){if(_0x176d87[_0x670f('0x21')]){logger[_0x670f('0xc')](_0x670f('0x2c'));return _[_0x670f('0x23')](_0x176d87,{'phone':_0x20a022});}else{logger[_0x670f('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x670f('0xe')](_0x670f('0x2b'),_0x49c5f9[_0x670f('0x1c')]),'method':_0x670f('0x1d'),'body':{'name':_0x2e5dcb,'phone':_0x20a022}})[_0x670f('0x1e')](function(_0x177216){logger[_0x670f('0xc')]('Enduser\x20created.');return _0x177216;});}});}function getAuth(_0x3bc88e){return util['format'](_0x670f('0x2d'),new Buffer(_0x3bc88e[_0x670f('0x2e')]+':X')[_0x670f('0x2f')](_0x670f('0x30')));}function request(_0x3342f3){logger['debug']('[HTTP]',JSON[_0x670f('0x31')](_0x3342f3));return rp(_[_0x670f('0x32')](_0x3342f3,{'method':_0x670f('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x481e4b,_0x3ec580){var _0x3b9304=[];if(_0x481e4b&&_0x481e4b[_0x670f('0x21')]>0x0){_0x3b9304=_[_0x670f('0x34')](_0x481e4b,_0x3ec580);}return _0x3b9304;}function getCustomFields(_0x49b85b,_0x4d6dbb){var _0x56ce28=[];var _0x3562be={'custom_fields':[]};if(_0x49b85b['length']>0x0){_[_0x670f('0x35')](_0x49b85b,function(_0x3af5a5){if(_[_0x670f('0x36')]([_0x670f('0x37'),_0x670f('0x38')],_0x3af5a5[_0x670f('0x39')])&&_0x3af5a5[_0x670f('0x3a')]&&!_0x3af5a5[_0x670f('0x3b')]){_0x3562be[_0x3af5a5['nameField'][_0x670f('0x3c')]()]=_0x3af5a5[_0x670f('0x3d')]['toString']();}else if(_['includes']([_0x670f('0x37'),'picklist'],_0x3af5a5[_0x670f('0x39')])&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5['customField']){_0x3562be['custom_fields']['push']({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x3af5a5[_0x670f('0x3d')]['toString']()});}else if(_0x3af5a5[_0x670f('0x39')]===_0x670f('0x3f')&&_0x3af5a5[_0x670f('0x40')]&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5[_0x670f('0x3b')]){_0x4d6dbb[_0x3af5a5['variableName']]&&_0x3562be[_0x670f('0x18')][_0x670f('0x41')]({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x4d6dbb[_0x3af5a5['variableName']][_0x670f('0x2f')]()});}else if(_0x3af5a5['type']===_0x670f('0x42')&&_0x3af5a5[_0x670f('0x43')]&&_0x3af5a5['Variable'][_0x670f('0x16')]&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5['customField']){_0x4d6dbb[_0x3af5a5[_0x670f('0x43')][_0x670f('0x16')][_0x670f('0x3c')]()]&&_0x3562be[_0x670f('0x18')][_0x670f('0x41')]({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x4d6dbb[_0x3af5a5[_0x670f('0x43')]['name']['toLowerCase']()][_0x670f('0x2f')]()});}});}return _0x3562be;}exports[_0x670f('0x44')]=function(_0x29c660,_0x1a0fed,_0x5f42f0,_0x4e45b9,_0x230975,_0x4f19ff){var _0x4bdd2f,_0x2d7553;_0x4f19ff[_0x670f('0x1c')]=intUtil[_0x670f('0x45')](_0x4f19ff[_0x670f('0x1c')]);_0x4f19ff[_0x670f('0x46')]=intUtil[_0x670f('0x45')](_0x4f19ff[_0x670f('0x46')]);if(_0x230975&&_0x230975[_0x670f('0x47')]){logger[_0x670f('0xc')](_0x670f('0x48'),'Recording\x20is\x20enabled!');_0x1a0fed['recordingURL']=util['format'](_0x670f('0x49'),_0x4f19ff[_0x670f('0x46')],_0x1a0fed['uniqueid'],md5(_0x1a0fed[_0x670f('0x4a')]));}else{_0x1a0fed[_0x670f('0x4b')]='';}headers[_0x670f('0x4c')]=getAuth(_0x4f19ff);return getUser(_0x4f19ff,_0x4e45b9['email'])['then'](function(_0x1f785a){_0x4bdd2f=_0x1f785a;logger['info'](_0x670f('0x4d'),_0x4bdd2f['id']);return getEndUser(_0x4f19ff,_0x1a0fed[_0x670f('0x10')],_0x1a0fed[_0x670f('0x11')]);})[_0x670f('0x1e')](function(_0x3e1088){_0x2d7553=_0x3e1088;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2d7553['id']);return getTicket(_0x4f19ff,_0x4bdd2f,_0x2d7553,_0x5f42f0,_0x1a0fed);})[_0x670f('0x1e')](function(_0x5a4147){if(_0x5a4147&&_0x5a4147['id']){logger[_0x670f('0xc')](_0x670f('0x4e'));logger[_0x670f('0xc')](_0x670f('0x4f'),_0x5a4147['id']);logger[_0x670f('0xc')](_0x670f('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x670f('0xe')](_0x670f('0x50'),_0x4e45b9[_0x670f('0x16')]),'trigger:browser:url',{'uri':util[_0x670f('0xe')](_0x670f('0x51'),_0x4f19ff['remoteUri'],_0x5a4147['id'])});}})['catch'](function(_0x264d3c){logger[_0x670f('0x52')]('[QUEUE]',JSON[_0x670f('0x31')](_0x264d3c));});};exports['outbound']=function(_0x1349e9,_0x3c40b9,_0x3ddaea,_0x5bf1d8,_0x4fda2c,_0x2697c7,_0xc49b21){var _0x2af036,_0x34b7bd;_0x2697c7['remoteUri']=intUtil[_0x670f('0x45')](_0x2697c7[_0x670f('0x1c')]);_0x2697c7['serverUrl']=intUtil['stripTrailingSlash'](_0x2697c7[_0x670f('0x46')]);if(_0xc49b21&&_0xc49b21[_0x670f('0x53')]&&_0xc49b21[_0x670f('0x53')]!==_0x670f('0x54')){logger[_0x670f('0xc')](_0x670f('0x55'),_0x670f('0x56'));_0x3c40b9[_0x670f('0x4b')]=util[_0x670f('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2697c7[_0x670f('0x46')],_0x3c40b9[_0x670f('0x4a')],md5(_0x3c40b9[_0x670f('0x4a')]));}headers[_0x670f('0x4c')]=getAuth(_0x2697c7);return getUser(_0x2697c7,_0x5bf1d8[_0x670f('0x25')])[_0x670f('0x1e')](function(_0x57a14a){_0x2af036=_0x57a14a;logger[_0x670f('0xc')]('The\x20User\x20ID\x20is:',_0x2af036['id']);return getEndUser(_0x2697c7,_0x3c40b9[_0x670f('0x57')],_0x3c40b9['destcalleridnum']);})['then'](function(_0x9c0ef3){_0x34b7bd=_0x9c0ef3;logger[_0x670f('0xc')]('The\x20Enduser\x20ID\x20is:',_0x34b7bd['id']);return getTicket(_0x2697c7,_0x2af036,_0x34b7bd,_0x3ddaea,_0x3c40b9);})['then'](function(_0x177be9){if(_0x177be9&&_0x177be9['id']){logger[_0x670f('0xc')]('Ticket\x20created!');logger['info'](_0x670f('0x4f'),_0x177be9['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x670f('0x50'),_0x5bf1d8[_0x670f('0x16')]),_0x670f('0x58'),{'uri':util[_0x670f('0xe')](_0x670f('0x51'),_0x2697c7[_0x670f('0x1c')],_0x177be9['id'])});}})[_0x670f('0x59')](function(_0x5ce1be){logger[_0x670f('0x52')](_0x670f('0x55'),JSON[_0x670f('0x31')](_0x5ce1be));});};exports[_0x670f('0x5a')]=function(_0xda01ef,_0x59e0ad,_0x4a603a,_0x3eb088,_0x39d926,_0xb8cdef){var _0xfd0440,_0x435e1b;_0xb8cdef[_0x670f('0x1c')]=intUtil[_0x670f('0x45')](_0xb8cdef['remoteUri']);_0xb8cdef[_0x670f('0x46')]=intUtil[_0x670f('0x45')](_0xb8cdef[_0x670f('0x46')]);if(_0x39d926&&_0x39d926[_0x670f('0x47')]){logger[_0x670f('0xc')]('['+_0x59e0ad[_0x670f('0x5b')][_0x670f('0x5c')]()+']',_0x670f('0x56'));_0x59e0ad[_0x670f('0x4b')]=util[_0x670f('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xb8cdef['serverUrl'],_0x59e0ad[_0x670f('0x4a')],md5(_0x59e0ad[_0x670f('0x4a')]));}else{_0x59e0ad[_0x670f('0x4b')]='';}headers[_0x670f('0x4c')]=getAuth(_0xb8cdef);return getUser(_0xb8cdef,'')[_0x670f('0x1e')](function(_0x51de89){_0xfd0440=_0x51de89;logger['info'](_0x670f('0x4d'),_0xfd0440['id']);return getEndUser(_0xb8cdef,_0x59e0ad[_0x670f('0x10')],_0x59e0ad[_0x670f('0x11')]);})[_0x670f('0x1e')](function(_0x40007b){_0x435e1b=_0x40007b;logger[_0x670f('0xc')](_0x670f('0x5d'),_0x435e1b['id']);return getTicket(_0xb8cdef,_0xfd0440,_0x435e1b,_0x4a603a,_0x59e0ad);})[_0x670f('0x1e')](function(_0x3c5c09){if(_0x3c5c09){logger['info'](_0x670f('0x4e'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x3c5c09['id']);}})['catch'](function(_0x4c9e45){logger[_0x670f('0x52')]('['+_0x59e0ad[_0x670f('0x5b')]['toUpperCase']()+']',JSON['stringify'](_0x4c9e45));});};
\ No newline at end of file