// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xae1d=['customField','push','variableName','customVariable','Variable','toLowerCase','queue','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','catch','error','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','trigger:browser:url','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','format','%s/api/v2/agents','length','Agent\x20found!','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','defaults','GET','map','forEach','string','nameField','content','type','idField'];(function(_0x10c899,_0x2f3145){var _0x333b79=function(_0x8fc7ec){while(--_0x8fc7ec){_0x10c899['push'](_0x10c899['shift']());}};_0x333b79(++_0x2f3145);}(_0xae1d,0x13f));var _0xdae1=function(_0x1753e0,_0x32ccd4){_0x1753e0=_0x1753e0-0x0;var _0xc9f908=_0xae1d[_0x1753e0];return _0xc9f908;};'use strict';var _=require(_0xdae1('0x0'));var rp=require(_0xdae1('0x1'));var md5=require(_0xdae1('0x2'));var util=require('util');var Redis=require(_0xdae1('0x3'));var intUtil=require(_0xdae1('0x4'));var config=require(_0xdae1('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xdae1('0x6')]=_['defaults'](config[_0xdae1('0x6')],{'host':_0xdae1('0x7'),'port':0x18eb});var io=require(_0xdae1('0x8'))(new Redis(config[_0xdae1('0x6')]));var headers={'Content-Type':_0xdae1('0x9'),'Accept':_0xdae1('0x9')};function emit(_0x2892cc,_0x56691b,_0xcc4e5e){io['to'](_0x2892cc)[_0xdae1('0xa')](_0x56691b,_0xcc4e5e);}function getTicket(_0xa9ba84,_0xf78276,_0x553069,_0x2fe275,_0x4d3e27){logger[_0xdae1('0xb')](_0xdae1('0xc'));var _0x54b67c=_['merge']({'responder_id':_0xf78276['id'],'requester_id':_0x553069['id'],'name':util['format'](_0xdae1('0xd'),_0x4d3e27[_0xdae1('0xe')]),'phone':_0x4d3e27[_0xdae1('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xdae1('0x10')](_0x2fe275[_0xdae1('0x11')],_0x4d3e27,'\x20'),'description':intUtil[_0xdae1('0x10')](_0x2fe275[_0xdae1('0x12')],_0x4d3e27,_0xdae1('0x13')),'tags':getTags(_0x2fe275[_0xdae1('0x14')],_0xdae1('0x15'))},getCustomFields(_0x2fe275[_0xdae1('0x16')],_0x4d3e27));_0x54b67c['custom_fields']=_[_0xdae1('0x17')](_[_0xdae1('0x18')](_0x54b67c[_0xdae1('0x19')],'id'),_0xdae1('0x1a'));return request({'uri':util['format'](_0xdae1('0x1b'),_0xa9ba84[_0xdae1('0x1c')]),'method':_0xdae1('0x1d'),'body':_0x54b67c})[_0xdae1('0x1e')](function(_0x198569){logger['info'](_0xdae1('0x1f'));return _0x198569;});}function getUser(_0x10953e,_0x57d644){if(intUtil['validateEmail'](_0x57d644)){return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x21'),_0x10953e[_0xdae1('0x1c')]),'qs':{'email':_0x57d644}})['then'](function(_0x12809c){if(_0x12809c[_0xdae1('0x22')]){logger['info'](_0xdae1('0x23'));return _[_0xdae1('0x24')](_0x12809c,function(_0x57848a){return _0x57848a['contact']['email']===_0x57d644;});}else{logger[_0xdae1('0xb')](_0xdae1('0x25'));return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x26'),_0x10953e[_0xdae1('0x1c')])})[_0xdae1('0x1e')](function(_0x1acd6a){logger[_0xdae1('0xb')](_0xdae1('0x27'));return _0x1acd6a;});}});}else{logger[_0xdae1('0xb')](_0xdae1('0x28'));return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x26'),_0x10953e[_0xdae1('0x1c')])})[_0xdae1('0x1e')](function(_0x13e93f){logger[_0xdae1('0xb')](_0xdae1('0x27'));return _0x13e93f;});}}function getEndUser(_0x50f02f,_0x187f37,_0x53fa40){logger[_0xdae1('0xb')]('Searching\x20enduser\x20with\x20phone',_0x53fa40);return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x29'),_0x50f02f[_0xdae1('0x1c')]),'qs':{'phone':_0x53fa40}})[_0xdae1('0x1e')](function(_0x297784){if(_0x297784[_0xdae1('0x22')]){logger[_0xdae1('0xb')](_0xdae1('0x2a'));return _[_0xdae1('0x24')](_0x297784,{'phone':_0x53fa40});}else{logger[_0xdae1('0xb')](_0xdae1('0x2b'));return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x29'),_0x50f02f[_0xdae1('0x1c')]),'method':_0xdae1('0x1d'),'body':{'name':_0x187f37,'phone':_0x53fa40}})[_0xdae1('0x1e')](function(_0x4b0cb2){logger[_0xdae1('0xb')](_0xdae1('0x2c'));return _0x4b0cb2;});}});}function getAuth(_0x5347f2){return util['format'](_0xdae1('0x2d'),new Buffer(_0x5347f2[_0xdae1('0x2e')]+':X')[_0xdae1('0x2f')](_0xdae1('0x30')));}function request(_0x319020){logger[_0xdae1('0x31')](_0xdae1('0x32'),JSON[_0xdae1('0x33')](_0x319020));return rp(_[_0xdae1('0x34')](_0x319020,{'method':_0xdae1('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x440141,_0x5d64b2){var _0x35cc2f=[];if(_0x440141&&_0x440141[_0xdae1('0x22')]>0x0){_0x35cc2f=_[_0xdae1('0x36')](_0x440141,_0x5d64b2);}return _0x35cc2f;}function getCustomFields(_0x6e0232,_0x4d05d9){var _0x8ddbcf=[];var _0x45fdbf={'custom_fields':[]};if(_0x6e0232[_0xdae1('0x22')]>0x0){_[_0xdae1('0x37')](_0x6e0232,function(_0x1d276e){if(_0x1d276e['type']===_0xdae1('0x38')&&_0x1d276e['nameField']&&!_0x1d276e['customField']){_0x45fdbf[_0x1d276e[_0xdae1('0x39')]['toLowerCase']()]=_0x1d276e[_0xdae1('0x3a')]['toString']();}else if(_0x1d276e[_0xdae1('0x3b')]===_0xdae1('0x38')&&_0x1d276e[_0xdae1('0x3c')]&&_0x1d276e[_0xdae1('0x3d')]){_0x45fdbf[_0xdae1('0x19')][_0xdae1('0x3e')]({'id':_0x1d276e[_0xdae1('0x3c')],'value':_0x1d276e[_0xdae1('0x3a')][_0xdae1('0x2f')]()});}else if(_0x1d276e[_0xdae1('0x3b')]==='variable'&&_0x1d276e[_0xdae1('0x3f')]&&_0x1d276e['idField']&&_0x1d276e[_0xdae1('0x3d')]){_0x4d05d9[_0x1d276e[_0xdae1('0x3f')]]&&_0x45fdbf[_0xdae1('0x19')]['push']({'id':_0x1d276e[_0xdae1('0x3c')],'value':_0x4d05d9[_0x1d276e[_0xdae1('0x3f')]][_0xdae1('0x2f')]()});}else if(_0x1d276e[_0xdae1('0x3b')]===_0xdae1('0x40')&&_0x1d276e['Variable']&&_0x1d276e[_0xdae1('0x41')][_0xdae1('0x15')]&&_0x1d276e[_0xdae1('0x3c')]&&_0x1d276e[_0xdae1('0x3d')]){_0x4d05d9[_0x1d276e[_0xdae1('0x41')][_0xdae1('0x15')]['toLowerCase']()]&&_0x45fdbf['custom_fields'][_0xdae1('0x3e')]({'id':_0x1d276e['idField'],'value':_0x4d05d9[_0x1d276e[_0xdae1('0x41')]['name'][_0xdae1('0x42')]()][_0xdae1('0x2f')]()});}});}return _0x45fdbf;}exports[_0xdae1('0x43')]=function(_0x2cef1c,_0x46c332,_0x9795bf,_0x20a5a8,_0x455f97,_0x2e3f5a){var _0x45de30,_0x3faa5a;_0x2e3f5a[_0xdae1('0x1c')]=intUtil['stripTrailingSlash'](_0x2e3f5a[_0xdae1('0x1c')]);_0x2e3f5a['serverUrl']=intUtil['stripTrailingSlash'](_0x2e3f5a[_0xdae1('0x44')]);if(_0x455f97&&_0x455f97[_0xdae1('0x45')]){logger['info'](_0xdae1('0x46'),_0xdae1('0x47'));_0x46c332[_0xdae1('0x48')]=util['format'](_0xdae1('0x49'),_0x2e3f5a['serverUrl'],_0x46c332['uniqueid'],md5(_0x46c332[_0xdae1('0x4a')]));}else{_0x46c332[_0xdae1('0x48')]='';}headers[_0xdae1('0x4b')]=getAuth(_0x2e3f5a);return getUser(_0x2e3f5a,_0x20a5a8[_0xdae1('0x4c')])[_0xdae1('0x1e')](function(_0x39dc81){_0x45de30=_0x39dc81;logger[_0xdae1('0xb')](_0xdae1('0x4d'),_0x45de30['id']);return getEndUser(_0x2e3f5a,_0x46c332[_0xdae1('0xe')],_0x46c332[_0xdae1('0xf')]);})['then'](function(_0x59576c){_0x3faa5a=_0x59576c;logger[_0xdae1('0xb')](_0xdae1('0x4e'),_0x3faa5a['id']);return getTicket(_0x2e3f5a,_0x45de30,_0x3faa5a,_0x9795bf,_0x46c332);})[_0xdae1('0x1e')](function(_0x13f5d9){if(_0x13f5d9&&_0x13f5d9['id']){logger[_0xdae1('0xb')](_0xdae1('0x1f'));logger[_0xdae1('0xb')]('The\x20Ticket\x20ID\x20is:',_0x13f5d9['id']);logger[_0xdae1('0xb')]('[QUEUE]',_0xdae1('0x4f'));emit(util[_0xdae1('0x20')](_0xdae1('0x50'),_0x20a5a8[_0xdae1('0x15')]),'trigger:browser:url',{'uri':util[_0xdae1('0x20')](_0xdae1('0x51'),_0x2e3f5a[_0xdae1('0x1c')],_0x13f5d9['id'])});}})[_0xdae1('0x52')](function(_0x332c7d){logger[_0xdae1('0x53')](_0xdae1('0x46'),JSON[_0xdae1('0x33')](_0x332c7d));});};exports[_0xdae1('0x54')]=function(_0xbb0ee1,_0x55468b,_0x3a53b0,_0x45519d,_0x10c75e,_0x52225f,_0x24da41){var _0x370f81,_0x2a4a6e;_0x52225f[_0xdae1('0x1c')]=intUtil[_0xdae1('0x55')](_0x52225f[_0xdae1('0x1c')]);_0x52225f[_0xdae1('0x44')]=intUtil[_0xdae1('0x55')](_0x52225f[_0xdae1('0x44')]);if(_0x24da41&&_0x24da41[_0xdae1('0x56')]&&_0x24da41['recordingFormat']!==_0xdae1('0x57')){logger[_0xdae1('0xb')](_0xdae1('0x58'),_0xdae1('0x47'));_0x55468b[_0xdae1('0x48')]=util[_0xdae1('0x20')](_0xdae1('0x49'),_0x52225f['serverUrl'],_0x55468b['uniqueid'],md5(_0x55468b[_0xdae1('0x4a')]));}headers[_0xdae1('0x4b')]=getAuth(_0x52225f);return getUser(_0x52225f,_0x45519d[_0xdae1('0x4c')])['then'](function(_0x1ff22e){_0x370f81=_0x1ff22e;logger[_0xdae1('0xb')](_0xdae1('0x4d'),_0x370f81['id']);return getEndUser(_0x52225f,_0x55468b[_0xdae1('0x59')],_0x55468b['destcalleridnum']);})['then'](function(_0xae0cf9){_0x2a4a6e=_0xae0cf9;logger[_0xdae1('0xb')]('The\x20Enduser\x20ID\x20is:',_0x2a4a6e['id']);return getTicket(_0x52225f,_0x370f81,_0x2a4a6e,_0x3a53b0,_0x55468b);})[_0xdae1('0x1e')](function(_0x4afb6a){if(_0x4afb6a&&_0x4afb6a['id']){logger[_0xdae1('0xb')]('Ticket\x20created!');logger[_0xdae1('0xb')](_0xdae1('0x5a'),_0x4afb6a['id']);logger['info'](_0xdae1('0x58'),_0xdae1('0x4f'));emit(util[_0xdae1('0x20')](_0xdae1('0x50'),_0x45519d['name']),_0xdae1('0x5b'),{'uri':util[_0xdae1('0x20')]('%s/helpdesk/tickets/%d',_0x52225f['remoteUri'],_0x4afb6a['id'])});}})['catch'](function(_0x3b21ad){logger[_0xdae1('0x53')](_0xdae1('0x58'),JSON[_0xdae1('0x33')](_0x3b21ad));});};exports[_0xdae1('0x5c')]=function(_0x588296,_0x30ae8b,_0x5eaf43,_0x209c5a,_0x2aab54,_0x244bfe){var _0x487b53,_0x15a62c;_0x244bfe[_0xdae1('0x1c')]=intUtil[_0xdae1('0x55')](_0x244bfe[_0xdae1('0x1c')]);_0x244bfe[_0xdae1('0x44')]=intUtil['stripTrailingSlash'](_0x244bfe['serverUrl']);if(_0x2aab54&&_0x2aab54[_0xdae1('0x45')]){logger[_0xdae1('0xb')]('['+_0x30ae8b[_0xdae1('0x5d')][_0xdae1('0x5e')]()+']','Recording\x20is\x20enabled!');_0x30ae8b[_0xdae1('0x48')]=util[_0xdae1('0x20')](_0xdae1('0x49'),_0x244bfe[_0xdae1('0x44')],_0x30ae8b[_0xdae1('0x4a')],md5(_0x30ae8b[_0xdae1('0x4a')]));}else{_0x30ae8b[_0xdae1('0x48')]='';}headers[_0xdae1('0x4b')]=getAuth(_0x244bfe);return getUser(_0x244bfe,'')[_0xdae1('0x1e')](function(_0x3b32a7){_0x487b53=_0x3b32a7;logger[_0xdae1('0xb')]('The\x20User\x20ID\x20is:',_0x487b53['id']);return getEndUser(_0x244bfe,_0x30ae8b[_0xdae1('0xe')],_0x30ae8b[_0xdae1('0xf')]);})[_0xdae1('0x1e')](function(_0x594b8b){_0x15a62c=_0x594b8b;logger[_0xdae1('0xb')](_0xdae1('0x4e'),_0x15a62c['id']);return getTicket(_0x244bfe,_0x487b53,_0x15a62c,_0x5eaf43,_0x30ae8b);})[_0xdae1('0x1e')](function(_0xbbb229){if(_0xbbb229){logger[_0xdae1('0xb')](_0xdae1('0x1f'));logger['info'](_0xdae1('0x5a'),_0xbbb229['id']);}})['catch'](function(_0x38798f){logger[_0xdae1('0x53')]('['+_0x30ae8b['lastevent'][_0xdae1('0x5e')]()+']',JSON['stringify'](_0x38798f));});};
\ No newline at end of file
+var _0x70f6=['mapValues','value','%s/api/v2/tickets','remoteUri','POST','then','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Basic\x20%s','apiKey','toString','base64','stringify','defaults','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','error','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','trigger:browser:url','catch','unmanaged','lastevent','toUpperCase','The\x20Enduser\x20ID\x20is:','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','localhost','socket.io-emitter','application/json','info','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields'];(function(_0x3d4876,_0x366386){var _0x58ca9d=function(_0x5bd045){while(--_0x5bd045){_0x3d4876['push'](_0x3d4876['shift']());}};_0x58ca9d(++_0x366386);}(_0x70f6,0x101));var _0x670f=function(_0x4f32de,_0x5bd4a){_0x4f32de=_0x4f32de-0x0;var _0x149821=_0x70f6[_0x4f32de];return _0x149821;};'use strict';var _=require('lodash');var rp=require(_0x670f('0x0'));var md5=require(_0x670f('0x1'));var util=require(_0x670f('0x2'));var Redis=require(_0x670f('0x3'));var intUtil=require(_0x670f('0x4'));var config=require(_0x670f('0x5'));var logger=require(_0x670f('0x6'))(_0x670f('0x7'));config['redis']=_['defaults'](config[_0x670f('0x8')],{'host':_0x670f('0x9'),'port':0x18eb});var io=require(_0x670f('0xa'))(new Redis(config[_0x670f('0x8')]));var headers={'Content-Type':'application/json','Accept':_0x670f('0xb')};function emit(_0x54d67c,_0x5cafc8,_0x16cafd){io['to'](_0x54d67c)['emit'](_0x5cafc8,_0x16cafd);}function getTicket(_0x81f4ed,_0x80b44f,_0x4964dc,_0x568e14,_0x11f668){logger[_0x670f('0xc')]('Creating\x20new\x20ticket...');var _0x49d9f0=_[_0x670f('0xd')]({'responder_id':_0x80b44f['id'],'requester_id':_0x4964dc['id'],'name':util[_0x670f('0xe')](_0x670f('0xf'),_0x11f668[_0x670f('0x10')]),'phone':_0x11f668[_0x670f('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x568e14['Subjects'],_0x11f668,'\x20'),'description':intUtil[_0x670f('0x12')](_0x568e14[_0x670f('0x13')],_0x11f668,_0x670f('0x14')),'tags':getTags(_0x568e14[_0x670f('0x15')],_0x670f('0x16'))},getCustomFields(_0x568e14[_0x670f('0x17')],_0x11f668));_0x49d9f0[_0x670f('0x18')]=_[_0x670f('0x19')](_['keyBy'](_0x49d9f0[_0x670f('0x18')],'id'),_0x670f('0x1a'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x1b'),_0x81f4ed[_0x670f('0x1c')]),'method':_0x670f('0x1d'),'body':_0x49d9f0})[_0x670f('0x1e')](function(_0x3f512e){logger[_0x670f('0xc')]('Ticket\x20created!');return _0x3f512e;});}function getUser(_0x2f12cc,_0x34cf89){if(intUtil[_0x670f('0x1f')](_0x34cf89)){return request({'uri':util[_0x670f('0xe')](_0x670f('0x20'),_0x2f12cc[_0x670f('0x1c')]),'qs':{'email':_0x34cf89}})['then'](function(_0x320e4e){if(_0x320e4e[_0x670f('0x21')]){logger['info'](_0x670f('0x22'));return _[_0x670f('0x23')](_0x320e4e,function(_0x472603){return _0x472603[_0x670f('0x24')][_0x670f('0x25')]===_0x34cf89;});}else{logger['info'](_0x670f('0x26'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x27'),_0x2f12cc['remoteUri'])})[_0x670f('0x1e')](function(_0x5ac16e){logger[_0x670f('0xc')](_0x670f('0x28'));return _0x5ac16e;});}});}else{logger['info'](_0x670f('0x29'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x27'),_0x2f12cc[_0x670f('0x1c')])})[_0x670f('0x1e')](function(_0x25085e){logger[_0x670f('0xc')]('Admin\x20account\x20selected.');return _0x25085e;});}}function getEndUser(_0x49c5f9,_0x2e5dcb,_0x20a022){logger[_0x670f('0xc')](_0x670f('0x2a'),_0x20a022);return request({'uri':util[_0x670f('0xe')](_0x670f('0x2b'),_0x49c5f9['remoteUri']),'qs':{'phone':_0x20a022}})[_0x670f('0x1e')](function(_0x176d87){if(_0x176d87[_0x670f('0x21')]){logger[_0x670f('0xc')](_0x670f('0x2c'));return _[_0x670f('0x23')](_0x176d87,{'phone':_0x20a022});}else{logger[_0x670f('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x670f('0xe')](_0x670f('0x2b'),_0x49c5f9[_0x670f('0x1c')]),'method':_0x670f('0x1d'),'body':{'name':_0x2e5dcb,'phone':_0x20a022}})[_0x670f('0x1e')](function(_0x177216){logger[_0x670f('0xc')]('Enduser\x20created.');return _0x177216;});}});}function getAuth(_0x3bc88e){return util['format'](_0x670f('0x2d'),new Buffer(_0x3bc88e[_0x670f('0x2e')]+':X')[_0x670f('0x2f')](_0x670f('0x30')));}function request(_0x3342f3){logger['debug']('[HTTP]',JSON[_0x670f('0x31')](_0x3342f3));return rp(_[_0x670f('0x32')](_0x3342f3,{'method':_0x670f('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x481e4b,_0x3ec580){var _0x3b9304=[];if(_0x481e4b&&_0x481e4b[_0x670f('0x21')]>0x0){_0x3b9304=_[_0x670f('0x34')](_0x481e4b,_0x3ec580);}return _0x3b9304;}function getCustomFields(_0x49b85b,_0x4d6dbb){var _0x56ce28=[];var _0x3562be={'custom_fields':[]};if(_0x49b85b['length']>0x0){_[_0x670f('0x35')](_0x49b85b,function(_0x3af5a5){if(_[_0x670f('0x36')]([_0x670f('0x37'),_0x670f('0x38')],_0x3af5a5[_0x670f('0x39')])&&_0x3af5a5[_0x670f('0x3a')]&&!_0x3af5a5[_0x670f('0x3b')]){_0x3562be[_0x3af5a5['nameField'][_0x670f('0x3c')]()]=_0x3af5a5[_0x670f('0x3d')]['toString']();}else if(_['includes']([_0x670f('0x37'),'picklist'],_0x3af5a5[_0x670f('0x39')])&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5['customField']){_0x3562be['custom_fields']['push']({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x3af5a5[_0x670f('0x3d')]['toString']()});}else if(_0x3af5a5[_0x670f('0x39')]===_0x670f('0x3f')&&_0x3af5a5[_0x670f('0x40')]&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5[_0x670f('0x3b')]){_0x4d6dbb[_0x3af5a5['variableName']]&&_0x3562be[_0x670f('0x18')][_0x670f('0x41')]({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x4d6dbb[_0x3af5a5['variableName']][_0x670f('0x2f')]()});}else if(_0x3af5a5['type']===_0x670f('0x42')&&_0x3af5a5[_0x670f('0x43')]&&_0x3af5a5['Variable'][_0x670f('0x16')]&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5['customField']){_0x4d6dbb[_0x3af5a5[_0x670f('0x43')][_0x670f('0x16')][_0x670f('0x3c')]()]&&_0x3562be[_0x670f('0x18')][_0x670f('0x41')]({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x4d6dbb[_0x3af5a5[_0x670f('0x43')]['name']['toLowerCase']()][_0x670f('0x2f')]()});}});}return _0x3562be;}exports[_0x670f('0x44')]=function(_0x29c660,_0x1a0fed,_0x5f42f0,_0x4e45b9,_0x230975,_0x4f19ff){var _0x4bdd2f,_0x2d7553;_0x4f19ff[_0x670f('0x1c')]=intUtil[_0x670f('0x45')](_0x4f19ff[_0x670f('0x1c')]);_0x4f19ff[_0x670f('0x46')]=intUtil[_0x670f('0x45')](_0x4f19ff[_0x670f('0x46')]);if(_0x230975&&_0x230975[_0x670f('0x47')]){logger[_0x670f('0xc')](_0x670f('0x48'),'Recording\x20is\x20enabled!');_0x1a0fed['recordingURL']=util['format'](_0x670f('0x49'),_0x4f19ff[_0x670f('0x46')],_0x1a0fed['uniqueid'],md5(_0x1a0fed[_0x670f('0x4a')]));}else{_0x1a0fed[_0x670f('0x4b')]='';}headers[_0x670f('0x4c')]=getAuth(_0x4f19ff);return getUser(_0x4f19ff,_0x4e45b9['email'])['then'](function(_0x1f785a){_0x4bdd2f=_0x1f785a;logger['info'](_0x670f('0x4d'),_0x4bdd2f['id']);return getEndUser(_0x4f19ff,_0x1a0fed[_0x670f('0x10')],_0x1a0fed[_0x670f('0x11')]);})[_0x670f('0x1e')](function(_0x3e1088){_0x2d7553=_0x3e1088;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2d7553['id']);return getTicket(_0x4f19ff,_0x4bdd2f,_0x2d7553,_0x5f42f0,_0x1a0fed);})[_0x670f('0x1e')](function(_0x5a4147){if(_0x5a4147&&_0x5a4147['id']){logger[_0x670f('0xc')](_0x670f('0x4e'));logger[_0x670f('0xc')](_0x670f('0x4f'),_0x5a4147['id']);logger[_0x670f('0xc')](_0x670f('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x670f('0xe')](_0x670f('0x50'),_0x4e45b9[_0x670f('0x16')]),'trigger:browser:url',{'uri':util[_0x670f('0xe')](_0x670f('0x51'),_0x4f19ff['remoteUri'],_0x5a4147['id'])});}})['catch'](function(_0x264d3c){logger[_0x670f('0x52')]('[QUEUE]',JSON[_0x670f('0x31')](_0x264d3c));});};exports['outbound']=function(_0x1349e9,_0x3c40b9,_0x3ddaea,_0x5bf1d8,_0x4fda2c,_0x2697c7,_0xc49b21){var _0x2af036,_0x34b7bd;_0x2697c7['remoteUri']=intUtil[_0x670f('0x45')](_0x2697c7[_0x670f('0x1c')]);_0x2697c7['serverUrl']=intUtil['stripTrailingSlash'](_0x2697c7[_0x670f('0x46')]);if(_0xc49b21&&_0xc49b21[_0x670f('0x53')]&&_0xc49b21[_0x670f('0x53')]!==_0x670f('0x54')){logger[_0x670f('0xc')](_0x670f('0x55'),_0x670f('0x56'));_0x3c40b9[_0x670f('0x4b')]=util[_0x670f('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2697c7[_0x670f('0x46')],_0x3c40b9[_0x670f('0x4a')],md5(_0x3c40b9[_0x670f('0x4a')]));}headers[_0x670f('0x4c')]=getAuth(_0x2697c7);return getUser(_0x2697c7,_0x5bf1d8[_0x670f('0x25')])[_0x670f('0x1e')](function(_0x57a14a){_0x2af036=_0x57a14a;logger[_0x670f('0xc')]('The\x20User\x20ID\x20is:',_0x2af036['id']);return getEndUser(_0x2697c7,_0x3c40b9[_0x670f('0x57')],_0x3c40b9['destcalleridnum']);})['then'](function(_0x9c0ef3){_0x34b7bd=_0x9c0ef3;logger[_0x670f('0xc')]('The\x20Enduser\x20ID\x20is:',_0x34b7bd['id']);return getTicket(_0x2697c7,_0x2af036,_0x34b7bd,_0x3ddaea,_0x3c40b9);})['then'](function(_0x177be9){if(_0x177be9&&_0x177be9['id']){logger[_0x670f('0xc')]('Ticket\x20created!');logger['info'](_0x670f('0x4f'),_0x177be9['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x670f('0x50'),_0x5bf1d8[_0x670f('0x16')]),_0x670f('0x58'),{'uri':util[_0x670f('0xe')](_0x670f('0x51'),_0x2697c7[_0x670f('0x1c')],_0x177be9['id'])});}})[_0x670f('0x59')](function(_0x5ce1be){logger[_0x670f('0x52')](_0x670f('0x55'),JSON[_0x670f('0x31')](_0x5ce1be));});};exports[_0x670f('0x5a')]=function(_0xda01ef,_0x59e0ad,_0x4a603a,_0x3eb088,_0x39d926,_0xb8cdef){var _0xfd0440,_0x435e1b;_0xb8cdef[_0x670f('0x1c')]=intUtil[_0x670f('0x45')](_0xb8cdef['remoteUri']);_0xb8cdef[_0x670f('0x46')]=intUtil[_0x670f('0x45')](_0xb8cdef[_0x670f('0x46')]);if(_0x39d926&&_0x39d926[_0x670f('0x47')]){logger[_0x670f('0xc')]('['+_0x59e0ad[_0x670f('0x5b')][_0x670f('0x5c')]()+']',_0x670f('0x56'));_0x59e0ad[_0x670f('0x4b')]=util[_0x670f('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xb8cdef['serverUrl'],_0x59e0ad[_0x670f('0x4a')],md5(_0x59e0ad[_0x670f('0x4a')]));}else{_0x59e0ad[_0x670f('0x4b')]='';}headers[_0x670f('0x4c')]=getAuth(_0xb8cdef);return getUser(_0xb8cdef,'')[_0x670f('0x1e')](function(_0x51de89){_0xfd0440=_0x51de89;logger['info'](_0x670f('0x4d'),_0xfd0440['id']);return getEndUser(_0xb8cdef,_0x59e0ad[_0x670f('0x10')],_0x59e0ad[_0x670f('0x11')]);})[_0x670f('0x1e')](function(_0x40007b){_0x435e1b=_0x40007b;logger[_0x670f('0xc')](_0x670f('0x5d'),_0x435e1b['id']);return getTicket(_0xb8cdef,_0xfd0440,_0x435e1b,_0x4a603a,_0x59e0ad);})[_0x670f('0x1e')](function(_0x3c5c09){if(_0x3c5c09){logger['info'](_0x670f('0x4e'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x3c5c09['id']);}})['catch'](function(_0x4c9e45){logger[_0x670f('0x52')]('['+_0x59e0ad[_0x670f('0x5b')]['toUpperCase']()+']',JSON['stringify'](_0x4c9e45));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff