Built motion from commit 19a84241.|2.5.34
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index dfdb6f7..590b6f8 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x2763=['md5','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','defaults','redis','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','merge','format','calleridname','calleridnum','Descriptions','<br>','Tags','Fields','custom_fields','keyBy','value','remoteUri','then','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','map','forEach','nameField','customField','toLowerCase','content','type','idField','push','variable','variableName','Variable','name','stripTrailingSlash','serverUrl','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','Authorization','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','[OUTBOUND]','monitor_format','toUpperCase','lastevent','lodash'];(function(_0x2230ac,_0x38d892){var _0x4ac181=function(_0xcf74fa){while(--_0xcf74fa){_0x2230ac['push'](_0x2230ac['shift']());}};_0x4ac181(++_0x38d892);}(_0x2763,0x1bc));var _0x3276=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x2763[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x3276('0x0'));var rp=require('request-promise');var md5=require(_0x3276('0x1'));var util=require('util');var Redis=require(_0x3276('0x2'));var intUtil=require(_0x3276('0x3'));var config=require(_0x3276('0x4'));var logger=require(_0x3276('0x5'))(_0x3276('0x6'));config['redis']=_[_0x3276('0x7')](config[_0x3276('0x8')],{'host':_0x3276('0x9'),'port':0x18eb});var io=require(_0x3276('0xa'))(new Redis(config[_0x3276('0x8')]));var headers={'Content-Type':_0x3276('0xb'),'Accept':_0x3276('0xb')};function emit(_0x5939ce,_0x58444d,_0x14b997){io['to'](_0x5939ce)['emit'](_0x58444d,_0x14b997);}function getTicket(_0x218d0d,_0x52110d,_0x41db84,_0x2057ea,_0x19ca68){logger['info'](_0x3276('0xc'));var _0x2d9fb7=_[_0x3276('0xd')]({'responder_id':_0x52110d['id'],'requester_id':_0x41db84['id'],'name':util[_0x3276('0xe')]('Caller\x20-\x20%s',_0x19ca68[_0x3276('0xf')]),'phone':_0x19ca68[_0x3276('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x2057ea['Subjects'],_0x19ca68,'\x20'),'description':intUtil['getString'](_0x2057ea[_0x3276('0x11')],_0x19ca68,_0x3276('0x12')),'tags':getTags(_0x2057ea[_0x3276('0x13')],'name')},getCustomFields(_0x2057ea[_0x3276('0x14')],_0x19ca68));_0x2d9fb7[_0x3276('0x15')]=_['mapValues'](_[_0x3276('0x16')](_0x2d9fb7[_0x3276('0x15')],'id'),_0x3276('0x17'));return request({'uri':util[_0x3276('0xe')]('%s/api/v2/tickets',_0x218d0d[_0x3276('0x18')]),'method':'POST','body':_0x2d9fb7})[_0x3276('0x19')](function(_0x398f0d){logger[_0x3276('0x1a')](_0x3276('0x1b'));return _0x398f0d;});}function getUser(_0x108771,_0x244f0c){if(intUtil[_0x3276('0x1c')](_0x244f0c)){return request({'uri':util[_0x3276('0xe')](_0x3276('0x1d'),_0x108771[_0x3276('0x18')]),'qs':{'email':_0x244f0c}})['then'](function(_0x334477){if(_0x334477[_0x3276('0x1e')]){logger['info'](_0x3276('0x1f'));return _[_0x3276('0x20')](_0x334477,function(_0x3bab9e){return _0x3bab9e[_0x3276('0x21')][_0x3276('0x22')]===_0x244f0c;});}else{logger['info'](_0x3276('0x23'));return request({'uri':util[_0x3276('0xe')]('%s/api/v2/agents/me',_0x108771['remoteUri'])})[_0x3276('0x19')](function(_0x4abddf){logger[_0x3276('0x1a')]('Admin\x20account\x20selected.');return _0x4abddf;});}});}else{logger[_0x3276('0x1a')](_0x3276('0x24'));return request({'uri':util[_0x3276('0xe')](_0x3276('0x25'),_0x108771[_0x3276('0x18')])})['then'](function(_0x1d3c9f){logger[_0x3276('0x1a')](_0x3276('0x26'));return _0x1d3c9f;});}}function getEndUser(_0x231ff8,_0x6731c9,_0x3d9e22){logger[_0x3276('0x1a')](_0x3276('0x27'),_0x3d9e22);return request({'uri':util['format']('%s/api/v2/contacts',_0x231ff8[_0x3276('0x18')]),'qs':{'phone':_0x3d9e22}})[_0x3276('0x19')](function(_0x15ac43){if(_0x15ac43[_0x3276('0x1e')]){logger[_0x3276('0x1a')](_0x3276('0x28'));return _[_0x3276('0x20')](_0x15ac43,{'phone':_0x3d9e22});}else{logger[_0x3276('0x1a')](_0x3276('0x29'));return request({'uri':util[_0x3276('0xe')]('%s/api/v2/contacts',_0x231ff8[_0x3276('0x18')]),'method':_0x3276('0x2a'),'body':{'name':_0x6731c9,'phone':_0x3d9e22}})[_0x3276('0x19')](function(_0xb3c7e9){logger[_0x3276('0x1a')]('Enduser\x20created.');return _0xb3c7e9;});}});}function getAuth(_0x5511d1){return util[_0x3276('0xe')](_0x3276('0x2b'),new Buffer(_0x5511d1[_0x3276('0x2c')]+':X')[_0x3276('0x2d')](_0x3276('0x2e')));}function request(_0x227f81){logger[_0x3276('0x2f')](_0x3276('0x30'),JSON[_0x3276('0x31')](_0x227f81));return rp(_[_0x3276('0x7')](_0x227f81,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x394133,_0x596a22){var _0x470eba=[];if(_0x394133&&_0x394133['length']>0x0){_0x470eba=_[_0x3276('0x32')](_0x394133,_0x596a22);}return _0x470eba;}function getCustomFields(_0x747d21,_0x21b001){var _0x4966c2=[];var _0x42d1bc={'custom_fields':[]};if(_0x747d21[_0x3276('0x1e')]>0x0){_[_0x3276('0x33')](_0x747d21,function(_0x2a6eb5){if(_0x2a6eb5['type']==='string'&&_0x2a6eb5[_0x3276('0x34')]&&!_0x2a6eb5[_0x3276('0x35')]){_0x42d1bc[_0x2a6eb5[_0x3276('0x34')][_0x3276('0x36')]()]=_0x2a6eb5[_0x3276('0x37')]['toString']();}else if(_0x2a6eb5[_0x3276('0x38')]==='string'&&_0x2a6eb5[_0x3276('0x39')]&&_0x2a6eb5[_0x3276('0x35')]){_0x42d1bc[_0x3276('0x15')][_0x3276('0x3a')]({'id':_0x2a6eb5['idField'],'value':_0x2a6eb5['content']['toString']()});}else if(_0x2a6eb5[_0x3276('0x38')]===_0x3276('0x3b')&&_0x2a6eb5[_0x3276('0x3c')]&&_0x2a6eb5[_0x3276('0x39')]&&_0x2a6eb5[_0x3276('0x35')]){_0x21b001[_0x2a6eb5['variableName']]&&_0x42d1bc[_0x3276('0x15')][_0x3276('0x3a')]({'id':_0x2a6eb5[_0x3276('0x39')],'value':_0x21b001[_0x2a6eb5[_0x3276('0x3c')]][_0x3276('0x2d')]()});}else if(_0x2a6eb5[_0x3276('0x38')]==='customVariable'&&_0x2a6eb5[_0x3276('0x3d')]&&_0x2a6eb5[_0x3276('0x3d')]['name']&&_0x2a6eb5[_0x3276('0x39')]&&_0x2a6eb5['customField']){_0x21b001[_0x2a6eb5[_0x3276('0x3d')][_0x3276('0x3e')][_0x3276('0x36')]()]&&_0x42d1bc[_0x3276('0x15')][_0x3276('0x3a')]({'id':_0x2a6eb5[_0x3276('0x39')],'value':_0x21b001[_0x2a6eb5[_0x3276('0x3d')][_0x3276('0x3e')]['toLowerCase']()][_0x3276('0x2d')]()});}});}return _0x42d1bc;}exports['queue']=function(_0x3d9924,_0x55ae14,_0x299f4c,_0x1289e2,_0x125a96,_0x112e0b){var _0x3f6c5e,_0x77103f;_0x112e0b[_0x3276('0x18')]=intUtil['stripTrailingSlash'](_0x112e0b['remoteUri']);_0x112e0b['serverUrl']=intUtil[_0x3276('0x3f')](_0x112e0b[_0x3276('0x40')]);if(_0x125a96&&_0x125a96['monitor_format']){logger[_0x3276('0x1a')]('[QUEUE]',_0x3276('0x41'));_0x55ae14[_0x3276('0x42')]=util[_0x3276('0xe')](_0x3276('0x43'),_0x112e0b['serverUrl'],_0x55ae14[_0x3276('0x44')],md5(_0x55ae14['uniqueid']));}else{_0x55ae14[_0x3276('0x42')]='';}headers['Authorization']=getAuth(_0x112e0b);return getUser(_0x112e0b,_0x1289e2[_0x3276('0x22')])[_0x3276('0x19')](function(_0x41f52d){_0x3f6c5e=_0x41f52d;logger[_0x3276('0x1a')](_0x3276('0x45'),_0x3f6c5e['id']);return getEndUser(_0x112e0b,_0x55ae14[_0x3276('0xf')],_0x55ae14['calleridnum']);})[_0x3276('0x19')](function(_0x29a39f){_0x77103f=_0x29a39f;logger[_0x3276('0x1a')](_0x3276('0x46'),_0x77103f['id']);return getTicket(_0x112e0b,_0x3f6c5e,_0x77103f,_0x299f4c,_0x55ae14);})[_0x3276('0x19')](function(_0x178818){if(_0x178818&&_0x178818['id']){logger[_0x3276('0x1a')](_0x3276('0x1b'));logger['info'](_0x3276('0x47'),_0x178818['id']);logger['info'](_0x3276('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x3276('0xe')](_0x3276('0x49'),_0x1289e2[_0x3276('0x3e')]),_0x3276('0x4a'),{'uri':util[_0x3276('0xe')](_0x3276('0x4b'),_0x112e0b[_0x3276('0x18')],_0x178818['id'])});}})[_0x3276('0x4c')](function(_0x291c5a){logger[_0x3276('0x4d')](_0x3276('0x48'),JSON['stringify'](_0x291c5a));});};exports[_0x3276('0x4e')]=function(_0x37aa4a,_0x22e557,_0x48fede,_0x42e84e,_0xc56718,_0x2eb14a,_0x225c37){var _0x32b694,_0x4c76f0;_0x2eb14a['remoteUri']=intUtil[_0x3276('0x3f')](_0x2eb14a[_0x3276('0x18')]);_0x2eb14a[_0x3276('0x40')]=intUtil['stripTrailingSlash'](_0x2eb14a[_0x3276('0x40')]);if(_0x225c37&&_0x225c37[_0x3276('0x4f')]&&_0x225c37[_0x3276('0x4f')]!==_0x3276('0x50')){logger[_0x3276('0x1a')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x22e557['recordingURL']=util[_0x3276('0xe')](_0x3276('0x43'),_0x2eb14a[_0x3276('0x40')],_0x22e557[_0x3276('0x44')],md5(_0x22e557[_0x3276('0x44')]));}headers[_0x3276('0x51')]=getAuth(_0x2eb14a);return getUser(_0x2eb14a,_0x42e84e['email'])[_0x3276('0x19')](function(_0x51c634){_0x32b694=_0x51c634;logger[_0x3276('0x1a')]('The\x20User\x20ID\x20is:',_0x32b694['id']);return getEndUser(_0x2eb14a,_0x22e557[_0x3276('0x52')],_0x22e557[_0x3276('0x53')]);})[_0x3276('0x19')](function(_0xe2d92e){_0x4c76f0=_0xe2d92e;logger['info'](_0x3276('0x46'),_0x4c76f0['id']);return getTicket(_0x2eb14a,_0x32b694,_0x4c76f0,_0x48fede,_0x22e557);})[_0x3276('0x19')](function(_0x341b2e){if(_0x341b2e&&_0x341b2e['id']){logger[_0x3276('0x1a')](_0x3276('0x1b'));logger['info'](_0x3276('0x47'),_0x341b2e['id']);logger[_0x3276('0x1a')]('[OUTBOUND]',_0x3276('0x54'));emit(util[_0x3276('0xe')](_0x3276('0x49'),_0x42e84e[_0x3276('0x3e')]),'trigger:browser:url',{'uri':util['format'](_0x3276('0x4b'),_0x2eb14a[_0x3276('0x18')],_0x341b2e['id'])});}})[_0x3276('0x4c')](function(_0x55969f){logger['error'](_0x3276('0x55'),JSON[_0x3276('0x31')](_0x55969f));});};exports['unmanaged']=function(_0x525358,_0x20a1ad,_0x2588da,_0x12876a,_0x29a4c7,_0x200c90){var _0x408ffa,_0x48fbfd;_0x200c90[_0x3276('0x18')]=intUtil[_0x3276('0x3f')](_0x200c90[_0x3276('0x18')]);_0x200c90[_0x3276('0x40')]=intUtil[_0x3276('0x3f')](_0x200c90[_0x3276('0x40')]);if(_0x29a4c7&&_0x29a4c7[_0x3276('0x56')]){logger[_0x3276('0x1a')]('['+_0x20a1ad['lastevent'][_0x3276('0x57')]()+']',_0x3276('0x41'));_0x20a1ad['recordingURL']=util[_0x3276('0xe')](_0x3276('0x43'),_0x200c90[_0x3276('0x40')],_0x20a1ad[_0x3276('0x44')],md5(_0x20a1ad[_0x3276('0x44')]));}else{_0x20a1ad[_0x3276('0x42')]='';}headers[_0x3276('0x51')]=getAuth(_0x200c90);return getUser(_0x200c90,'')[_0x3276('0x19')](function(_0x5d2b45){_0x408ffa=_0x5d2b45;logger[_0x3276('0x1a')](_0x3276('0x45'),_0x408ffa['id']);return getEndUser(_0x200c90,_0x20a1ad[_0x3276('0xf')],_0x20a1ad['calleridnum']);})[_0x3276('0x19')](function(_0x8eb9){_0x48fbfd=_0x8eb9;logger[_0x3276('0x1a')]('The\x20Enduser\x20ID\x20is:',_0x48fbfd['id']);return getTicket(_0x200c90,_0x408ffa,_0x48fbfd,_0x2588da,_0x20a1ad);})['then'](function(_0x4d9713){if(_0x4d9713){logger[_0x3276('0x1a')]('Ticket\x20created!');logger[_0x3276('0x1a')](_0x3276('0x47'),_0x4d9713['id']);}})[_0x3276('0x4c')](function(_0x189f23){logger['error']('['+_0x20a1ad[_0x3276('0x58')]['toUpperCase']()+']',JSON[_0x3276('0x31')](_0x189f23));});};
\ No newline at end of file
+var _0x70f6=['mapValues','value','%s/api/v2/tickets','remoteUri','POST','then','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Basic\x20%s','apiKey','toString','base64','stringify','defaults','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','error','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','trigger:browser:url','catch','unmanaged','lastevent','toUpperCase','The\x20Enduser\x20ID\x20is:','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','localhost','socket.io-emitter','application/json','info','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields'];(function(_0x3d4876,_0x366386){var _0x58ca9d=function(_0x5bd045){while(--_0x5bd045){_0x3d4876['push'](_0x3d4876['shift']());}};_0x58ca9d(++_0x366386);}(_0x70f6,0x101));var _0x670f=function(_0x4f32de,_0x5bd4a){_0x4f32de=_0x4f32de-0x0;var _0x149821=_0x70f6[_0x4f32de];return _0x149821;};'use strict';var _=require('lodash');var rp=require(_0x670f('0x0'));var md5=require(_0x670f('0x1'));var util=require(_0x670f('0x2'));var Redis=require(_0x670f('0x3'));var intUtil=require(_0x670f('0x4'));var config=require(_0x670f('0x5'));var logger=require(_0x670f('0x6'))(_0x670f('0x7'));config['redis']=_['defaults'](config[_0x670f('0x8')],{'host':_0x670f('0x9'),'port':0x18eb});var io=require(_0x670f('0xa'))(new Redis(config[_0x670f('0x8')]));var headers={'Content-Type':'application/json','Accept':_0x670f('0xb')};function emit(_0x54d67c,_0x5cafc8,_0x16cafd){io['to'](_0x54d67c)['emit'](_0x5cafc8,_0x16cafd);}function getTicket(_0x81f4ed,_0x80b44f,_0x4964dc,_0x568e14,_0x11f668){logger[_0x670f('0xc')]('Creating\x20new\x20ticket...');var _0x49d9f0=_[_0x670f('0xd')]({'responder_id':_0x80b44f['id'],'requester_id':_0x4964dc['id'],'name':util[_0x670f('0xe')](_0x670f('0xf'),_0x11f668[_0x670f('0x10')]),'phone':_0x11f668[_0x670f('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x568e14['Subjects'],_0x11f668,'\x20'),'description':intUtil[_0x670f('0x12')](_0x568e14[_0x670f('0x13')],_0x11f668,_0x670f('0x14')),'tags':getTags(_0x568e14[_0x670f('0x15')],_0x670f('0x16'))},getCustomFields(_0x568e14[_0x670f('0x17')],_0x11f668));_0x49d9f0[_0x670f('0x18')]=_[_0x670f('0x19')](_['keyBy'](_0x49d9f0[_0x670f('0x18')],'id'),_0x670f('0x1a'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x1b'),_0x81f4ed[_0x670f('0x1c')]),'method':_0x670f('0x1d'),'body':_0x49d9f0})[_0x670f('0x1e')](function(_0x3f512e){logger[_0x670f('0xc')]('Ticket\x20created!');return _0x3f512e;});}function getUser(_0x2f12cc,_0x34cf89){if(intUtil[_0x670f('0x1f')](_0x34cf89)){return request({'uri':util[_0x670f('0xe')](_0x670f('0x20'),_0x2f12cc[_0x670f('0x1c')]),'qs':{'email':_0x34cf89}})['then'](function(_0x320e4e){if(_0x320e4e[_0x670f('0x21')]){logger['info'](_0x670f('0x22'));return _[_0x670f('0x23')](_0x320e4e,function(_0x472603){return _0x472603[_0x670f('0x24')][_0x670f('0x25')]===_0x34cf89;});}else{logger['info'](_0x670f('0x26'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x27'),_0x2f12cc['remoteUri'])})[_0x670f('0x1e')](function(_0x5ac16e){logger[_0x670f('0xc')](_0x670f('0x28'));return _0x5ac16e;});}});}else{logger['info'](_0x670f('0x29'));return request({'uri':util[_0x670f('0xe')](_0x670f('0x27'),_0x2f12cc[_0x670f('0x1c')])})[_0x670f('0x1e')](function(_0x25085e){logger[_0x670f('0xc')]('Admin\x20account\x20selected.');return _0x25085e;});}}function getEndUser(_0x49c5f9,_0x2e5dcb,_0x20a022){logger[_0x670f('0xc')](_0x670f('0x2a'),_0x20a022);return request({'uri':util[_0x670f('0xe')](_0x670f('0x2b'),_0x49c5f9['remoteUri']),'qs':{'phone':_0x20a022}})[_0x670f('0x1e')](function(_0x176d87){if(_0x176d87[_0x670f('0x21')]){logger[_0x670f('0xc')](_0x670f('0x2c'));return _[_0x670f('0x23')](_0x176d87,{'phone':_0x20a022});}else{logger[_0x670f('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x670f('0xe')](_0x670f('0x2b'),_0x49c5f9[_0x670f('0x1c')]),'method':_0x670f('0x1d'),'body':{'name':_0x2e5dcb,'phone':_0x20a022}})[_0x670f('0x1e')](function(_0x177216){logger[_0x670f('0xc')]('Enduser\x20created.');return _0x177216;});}});}function getAuth(_0x3bc88e){return util['format'](_0x670f('0x2d'),new Buffer(_0x3bc88e[_0x670f('0x2e')]+':X')[_0x670f('0x2f')](_0x670f('0x30')));}function request(_0x3342f3){logger['debug']('[HTTP]',JSON[_0x670f('0x31')](_0x3342f3));return rp(_[_0x670f('0x32')](_0x3342f3,{'method':_0x670f('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x481e4b,_0x3ec580){var _0x3b9304=[];if(_0x481e4b&&_0x481e4b[_0x670f('0x21')]>0x0){_0x3b9304=_[_0x670f('0x34')](_0x481e4b,_0x3ec580);}return _0x3b9304;}function getCustomFields(_0x49b85b,_0x4d6dbb){var _0x56ce28=[];var _0x3562be={'custom_fields':[]};if(_0x49b85b['length']>0x0){_[_0x670f('0x35')](_0x49b85b,function(_0x3af5a5){if(_[_0x670f('0x36')]([_0x670f('0x37'),_0x670f('0x38')],_0x3af5a5[_0x670f('0x39')])&&_0x3af5a5[_0x670f('0x3a')]&&!_0x3af5a5[_0x670f('0x3b')]){_0x3562be[_0x3af5a5['nameField'][_0x670f('0x3c')]()]=_0x3af5a5[_0x670f('0x3d')]['toString']();}else if(_['includes']([_0x670f('0x37'),'picklist'],_0x3af5a5[_0x670f('0x39')])&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5['customField']){_0x3562be['custom_fields']['push']({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x3af5a5[_0x670f('0x3d')]['toString']()});}else if(_0x3af5a5[_0x670f('0x39')]===_0x670f('0x3f')&&_0x3af5a5[_0x670f('0x40')]&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5[_0x670f('0x3b')]){_0x4d6dbb[_0x3af5a5['variableName']]&&_0x3562be[_0x670f('0x18')][_0x670f('0x41')]({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x4d6dbb[_0x3af5a5['variableName']][_0x670f('0x2f')]()});}else if(_0x3af5a5['type']===_0x670f('0x42')&&_0x3af5a5[_0x670f('0x43')]&&_0x3af5a5['Variable'][_0x670f('0x16')]&&_0x3af5a5[_0x670f('0x3e')]&&_0x3af5a5['customField']){_0x4d6dbb[_0x3af5a5[_0x670f('0x43')][_0x670f('0x16')][_0x670f('0x3c')]()]&&_0x3562be[_0x670f('0x18')][_0x670f('0x41')]({'id':_0x3af5a5[_0x670f('0x3e')],'value':_0x4d6dbb[_0x3af5a5[_0x670f('0x43')]['name']['toLowerCase']()][_0x670f('0x2f')]()});}});}return _0x3562be;}exports[_0x670f('0x44')]=function(_0x29c660,_0x1a0fed,_0x5f42f0,_0x4e45b9,_0x230975,_0x4f19ff){var _0x4bdd2f,_0x2d7553;_0x4f19ff[_0x670f('0x1c')]=intUtil[_0x670f('0x45')](_0x4f19ff[_0x670f('0x1c')]);_0x4f19ff[_0x670f('0x46')]=intUtil[_0x670f('0x45')](_0x4f19ff[_0x670f('0x46')]);if(_0x230975&&_0x230975[_0x670f('0x47')]){logger[_0x670f('0xc')](_0x670f('0x48'),'Recording\x20is\x20enabled!');_0x1a0fed['recordingURL']=util['format'](_0x670f('0x49'),_0x4f19ff[_0x670f('0x46')],_0x1a0fed['uniqueid'],md5(_0x1a0fed[_0x670f('0x4a')]));}else{_0x1a0fed[_0x670f('0x4b')]='';}headers[_0x670f('0x4c')]=getAuth(_0x4f19ff);return getUser(_0x4f19ff,_0x4e45b9['email'])['then'](function(_0x1f785a){_0x4bdd2f=_0x1f785a;logger['info'](_0x670f('0x4d'),_0x4bdd2f['id']);return getEndUser(_0x4f19ff,_0x1a0fed[_0x670f('0x10')],_0x1a0fed[_0x670f('0x11')]);})[_0x670f('0x1e')](function(_0x3e1088){_0x2d7553=_0x3e1088;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2d7553['id']);return getTicket(_0x4f19ff,_0x4bdd2f,_0x2d7553,_0x5f42f0,_0x1a0fed);})[_0x670f('0x1e')](function(_0x5a4147){if(_0x5a4147&&_0x5a4147['id']){logger[_0x670f('0xc')](_0x670f('0x4e'));logger[_0x670f('0xc')](_0x670f('0x4f'),_0x5a4147['id']);logger[_0x670f('0xc')](_0x670f('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x670f('0xe')](_0x670f('0x50'),_0x4e45b9[_0x670f('0x16')]),'trigger:browser:url',{'uri':util[_0x670f('0xe')](_0x670f('0x51'),_0x4f19ff['remoteUri'],_0x5a4147['id'])});}})['catch'](function(_0x264d3c){logger[_0x670f('0x52')]('[QUEUE]',JSON[_0x670f('0x31')](_0x264d3c));});};exports['outbound']=function(_0x1349e9,_0x3c40b9,_0x3ddaea,_0x5bf1d8,_0x4fda2c,_0x2697c7,_0xc49b21){var _0x2af036,_0x34b7bd;_0x2697c7['remoteUri']=intUtil[_0x670f('0x45')](_0x2697c7[_0x670f('0x1c')]);_0x2697c7['serverUrl']=intUtil['stripTrailingSlash'](_0x2697c7[_0x670f('0x46')]);if(_0xc49b21&&_0xc49b21[_0x670f('0x53')]&&_0xc49b21[_0x670f('0x53')]!==_0x670f('0x54')){logger[_0x670f('0xc')](_0x670f('0x55'),_0x670f('0x56'));_0x3c40b9[_0x670f('0x4b')]=util[_0x670f('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2697c7[_0x670f('0x46')],_0x3c40b9[_0x670f('0x4a')],md5(_0x3c40b9[_0x670f('0x4a')]));}headers[_0x670f('0x4c')]=getAuth(_0x2697c7);return getUser(_0x2697c7,_0x5bf1d8[_0x670f('0x25')])[_0x670f('0x1e')](function(_0x57a14a){_0x2af036=_0x57a14a;logger[_0x670f('0xc')]('The\x20User\x20ID\x20is:',_0x2af036['id']);return getEndUser(_0x2697c7,_0x3c40b9[_0x670f('0x57')],_0x3c40b9['destcalleridnum']);})['then'](function(_0x9c0ef3){_0x34b7bd=_0x9c0ef3;logger[_0x670f('0xc')]('The\x20Enduser\x20ID\x20is:',_0x34b7bd['id']);return getTicket(_0x2697c7,_0x2af036,_0x34b7bd,_0x3ddaea,_0x3c40b9);})['then'](function(_0x177be9){if(_0x177be9&&_0x177be9['id']){logger[_0x670f('0xc')]('Ticket\x20created!');logger['info'](_0x670f('0x4f'),_0x177be9['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x670f('0x50'),_0x5bf1d8[_0x670f('0x16')]),_0x670f('0x58'),{'uri':util[_0x670f('0xe')](_0x670f('0x51'),_0x2697c7[_0x670f('0x1c')],_0x177be9['id'])});}})[_0x670f('0x59')](function(_0x5ce1be){logger[_0x670f('0x52')](_0x670f('0x55'),JSON[_0x670f('0x31')](_0x5ce1be));});};exports[_0x670f('0x5a')]=function(_0xda01ef,_0x59e0ad,_0x4a603a,_0x3eb088,_0x39d926,_0xb8cdef){var _0xfd0440,_0x435e1b;_0xb8cdef[_0x670f('0x1c')]=intUtil[_0x670f('0x45')](_0xb8cdef['remoteUri']);_0xb8cdef[_0x670f('0x46')]=intUtil[_0x670f('0x45')](_0xb8cdef[_0x670f('0x46')]);if(_0x39d926&&_0x39d926[_0x670f('0x47')]){logger[_0x670f('0xc')]('['+_0x59e0ad[_0x670f('0x5b')][_0x670f('0x5c')]()+']',_0x670f('0x56'));_0x59e0ad[_0x670f('0x4b')]=util[_0x670f('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xb8cdef['serverUrl'],_0x59e0ad[_0x670f('0x4a')],md5(_0x59e0ad[_0x670f('0x4a')]));}else{_0x59e0ad[_0x670f('0x4b')]='';}headers[_0x670f('0x4c')]=getAuth(_0xb8cdef);return getUser(_0xb8cdef,'')[_0x670f('0x1e')](function(_0x51de89){_0xfd0440=_0x51de89;logger['info'](_0x670f('0x4d'),_0xfd0440['id']);return getEndUser(_0xb8cdef,_0x59e0ad[_0x670f('0x10')],_0x59e0ad[_0x670f('0x11')]);})[_0x670f('0x1e')](function(_0x40007b){_0x435e1b=_0x40007b;logger[_0x670f('0xc')](_0x670f('0x5d'),_0x435e1b['id']);return getTicket(_0xb8cdef,_0xfd0440,_0x435e1b,_0x4a603a,_0x59e0ad);})[_0x670f('0x1e')](function(_0x3c5c09){if(_0x3c5c09){logger['info'](_0x670f('0x4e'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x3c5c09['id']);}})['catch'](function(_0x4c9e45){logger[_0x670f('0x52')]('['+_0x59e0ad[_0x670f('0x5b')]['toUpperCase']()+']',JSON['stringify'](_0x4c9e45));});};
\ No newline at end of file