// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xac70=['The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/helpdesk/tickets/%d','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','destcalleridname','user:%s','catch','error','unmanaged','lastevent','toUpperCase','The\x20Ticket\x20ID\x20is:','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','freshdesk','redis','localhost','socket.io-emitter','application/json','emit','format','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','keyBy','%s/api/v2/tickets','remoteUri','POST','then','info','validateEmail','%s/api/v2/agents','Agent\x20found!','find','contact','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','apiKey','toString','base64','[HTTP]','stringify','defaults','GET','map','includes','string','type','nameField','customField','toLowerCase','picklist','push','idField','variable','variableName','Variable','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email'];(function(_0x318eb2,_0x51aca4){var _0x59e3e9=function(_0x496c65){while(--_0x496c65){_0x318eb2['push'](_0x318eb2['shift']());}};_0x59e3e9(++_0x51aca4);}(_0xac70,0x180));var _0x0ac7=function(_0x47bb19,_0x17a096){_0x47bb19=_0x47bb19-0x0;var _0x4ef57a=_0xac70[_0x47bb19];return _0x4ef57a;};'use strict';var _=require(_0x0ac7('0x0'));var rp=require(_0x0ac7('0x1'));var md5=require(_0x0ac7('0x2'));var util=require(_0x0ac7('0x3'));var Redis=require(_0x0ac7('0x4'));var intUtil=require(_0x0ac7('0x5'));var config=require(_0x0ac7('0x6'));var logger=require('../../../../config/logger')(_0x0ac7('0x7'));config[_0x0ac7('0x8')]=_['defaults'](config[_0x0ac7('0x8')],{'host':_0x0ac7('0x9'),'port':0x18eb});var io=require(_0x0ac7('0xa'))(new Redis(config[_0x0ac7('0x8')]));var headers={'Content-Type':_0x0ac7('0xb'),'Accept':_0x0ac7('0xb')};function emit(_0x2362b8,_0x41d274,_0x331572){io['to'](_0x2362b8)[_0x0ac7('0xc')](_0x41d274,_0x331572);}function getTicket(_0x3a3730,_0x2e632c,_0x4d4e4f,_0x4a6423,_0x2dc219){logger['info']('Creating\x20new\x20ticket...');var _0x449b6=_['merge']({'responder_id':_0x2e632c['id'],'requester_id':_0x4d4e4f['id'],'name':util[_0x0ac7('0xd')]('Caller\x20-\x20%s',_0x2dc219[_0x0ac7('0xe')]),'phone':_0x2dc219[_0x0ac7('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x0ac7('0x10')](_0x4a6423['Subjects'],_0x2dc219,'\x20'),'description':intUtil[_0x0ac7('0x10')](_0x4a6423[_0x0ac7('0x11')],_0x2dc219,_0x0ac7('0x12')),'tags':getTags(_0x4a6423[_0x0ac7('0x13')],_0x0ac7('0x14'))},getCustomFields(_0x4a6423[_0x0ac7('0x15')],_0x2dc219));_0x449b6[_0x0ac7('0x16')]=_['mapValues'](_[_0x0ac7('0x17')](_0x449b6['custom_fields'],'id'),'value');return request({'uri':util['format'](_0x0ac7('0x18'),_0x3a3730[_0x0ac7('0x19')]),'method':_0x0ac7('0x1a'),'body':_0x449b6})[_0x0ac7('0x1b')](function(_0xf76db1){logger[_0x0ac7('0x1c')]('Ticket\x20created!');return _0xf76db1;});}function getUser(_0x4c8e34,_0xb6da57){if(intUtil[_0x0ac7('0x1d')](_0xb6da57)){return request({'uri':util[_0x0ac7('0xd')](_0x0ac7('0x1e'),_0x4c8e34['remoteUri']),'qs':{'email':_0xb6da57}})['then'](function(_0x3f3016){if(_0x3f3016['length']){logger[_0x0ac7('0x1c')](_0x0ac7('0x1f'));return _[_0x0ac7('0x20')](_0x3f3016,function(_0x53f413){return _0x53f413[_0x0ac7('0x21')]['email']===_0xb6da57;});}else{logger[_0x0ac7('0x1c')](_0x0ac7('0x22'));return request({'uri':util[_0x0ac7('0xd')](_0x0ac7('0x23'),_0x4c8e34[_0x0ac7('0x19')])})['then'](function(_0x4e6164){logger['info'](_0x0ac7('0x24'));return _0x4e6164;});}});}else{logger[_0x0ac7('0x1c')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x0ac7('0xd')]('%s/api/v2/agents/me',_0x4c8e34[_0x0ac7('0x19')])})[_0x0ac7('0x1b')](function(_0x4ca3fe){logger['info']('Admin\x20account\x20selected.');return _0x4ca3fe;});}}function getEndUser(_0xfb6d3a,_0x5c9df1,_0x258646){logger['info'](_0x0ac7('0x25'),_0x258646);return request({'uri':util['format'](_0x0ac7('0x26'),_0xfb6d3a[_0x0ac7('0x19')]),'qs':{'phone':_0x258646}})[_0x0ac7('0x1b')](function(_0x1daec4){if(_0x1daec4[_0x0ac7('0x27')]){logger[_0x0ac7('0x1c')](_0x0ac7('0x28'));return _[_0x0ac7('0x20')](_0x1daec4,{'phone':_0x258646});}else{logger[_0x0ac7('0x1c')](_0x0ac7('0x29'));return request({'uri':util['format'](_0x0ac7('0x26'),_0xfb6d3a[_0x0ac7('0x19')]),'method':_0x0ac7('0x1a'),'body':{'name':_0x5c9df1,'phone':_0x258646}})[_0x0ac7('0x1b')](function(_0x4a8cee){logger[_0x0ac7('0x1c')]('Enduser\x20created.');return _0x4a8cee;});}});}function getAuth(_0x3e06de){return util['format']('Basic\x20%s',new Buffer(_0x3e06de[_0x0ac7('0x2a')]+':X')[_0x0ac7('0x2b')](_0x0ac7('0x2c')));}function request(_0x5a5cf5){logger['debug'](_0x0ac7('0x2d'),JSON[_0x0ac7('0x2e')](_0x5a5cf5));return rp(_[_0x0ac7('0x2f')](_0x5a5cf5,{'method':_0x0ac7('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x94f7,_0x1e4031){var _0x20d1f0=[];if(_0x94f7&&_0x94f7[_0x0ac7('0x27')]>0x0){_0x20d1f0=_[_0x0ac7('0x31')](_0x94f7,_0x1e4031);}return _0x20d1f0;}function getCustomFields(_0x4390b2,_0x43b33e){var _0x5e96a5=[];var _0x3c3220={'custom_fields':[]};if(_0x4390b2[_0x0ac7('0x27')]>0x0){_['forEach'](_0x4390b2,function(_0x3af0d9){if(_[_0x0ac7('0x32')]([_0x0ac7('0x33'),'picklist'],_0x3af0d9[_0x0ac7('0x34')])&&_0x3af0d9[_0x0ac7('0x35')]&&!_0x3af0d9[_0x0ac7('0x36')]){_0x3c3220[_0x3af0d9[_0x0ac7('0x35')][_0x0ac7('0x37')]()]=_0x3af0d9['content'][_0x0ac7('0x2b')]();}else if(_['includes']([_0x0ac7('0x33'),_0x0ac7('0x38')],_0x3af0d9[_0x0ac7('0x34')])&&_0x3af0d9['idField']&&_0x3af0d9[_0x0ac7('0x36')]){_0x3c3220['custom_fields'][_0x0ac7('0x39')]({'id':_0x3af0d9[_0x0ac7('0x3a')],'value':_0x3af0d9['content'][_0x0ac7('0x2b')]()});}else if(_0x3af0d9[_0x0ac7('0x34')]===_0x0ac7('0x3b')&&_0x3af0d9['variableName']&&_0x3af0d9['idField']&&_0x3af0d9['customField']){_0x43b33e[_0x3af0d9[_0x0ac7('0x3c')]]&&_0x3c3220[_0x0ac7('0x16')][_0x0ac7('0x39')]({'id':_0x3af0d9['idField'],'value':_0x43b33e[_0x3af0d9[_0x0ac7('0x3c')]]['toString']()});}else if(_0x3af0d9[_0x0ac7('0x34')]==='customVariable'&&_0x3af0d9['Variable']&&_0x3af0d9[_0x0ac7('0x3d')][_0x0ac7('0x14')]&&_0x3af0d9[_0x0ac7('0x3a')]&&_0x3af0d9[_0x0ac7('0x36')]){_0x43b33e[_0x3af0d9[_0x0ac7('0x3d')][_0x0ac7('0x14')][_0x0ac7('0x37')]()]&&_0x3c3220[_0x0ac7('0x16')]['push']({'id':_0x3af0d9['idField'],'value':_0x43b33e[_0x3af0d9['Variable'][_0x0ac7('0x14')][_0x0ac7('0x37')]()][_0x0ac7('0x2b')]()});}});}return _0x3c3220;}exports[_0x0ac7('0x3e')]=function(_0x261ec9,_0x197461,_0x2b686a,_0x4cbd21,_0x2e9bed,_0x4c8314){var _0x50241c,_0x6a93c9;_0x4c8314[_0x0ac7('0x19')]=intUtil[_0x0ac7('0x3f')](_0x4c8314[_0x0ac7('0x19')]);_0x4c8314['serverUrl']=intUtil[_0x0ac7('0x3f')](_0x4c8314['serverUrl']);if(_0x2e9bed&&_0x2e9bed[_0x0ac7('0x40')]){logger['info'](_0x0ac7('0x41'),_0x0ac7('0x42'));_0x197461[_0x0ac7('0x43')]=util[_0x0ac7('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4c8314[_0x0ac7('0x44')],_0x197461[_0x0ac7('0x45')],md5(_0x197461[_0x0ac7('0x45')]));}else{_0x197461[_0x0ac7('0x43')]='';}headers['Authorization']=getAuth(_0x4c8314);return getUser(_0x4c8314,_0x4cbd21[_0x0ac7('0x46')])[_0x0ac7('0x1b')](function(_0xa35566){_0x50241c=_0xa35566;logger[_0x0ac7('0x1c')](_0x0ac7('0x47'),_0x50241c['id']);return getEndUser(_0x4c8314,_0x197461[_0x0ac7('0xe')],_0x197461['calleridnum']);})[_0x0ac7('0x1b')](function(_0x9c5b86){_0x6a93c9=_0x9c5b86;logger['info'](_0x0ac7('0x48'),_0x6a93c9['id']);return getTicket(_0x4c8314,_0x50241c,_0x6a93c9,_0x2b686a,_0x197461);})['then'](function(_0x5cb8a4){if(_0x5cb8a4&&_0x5cb8a4['id']){logger['info'](_0x0ac7('0x49'));logger[_0x0ac7('0x1c')]('The\x20Ticket\x20ID\x20is:',_0x5cb8a4['id']);logger[_0x0ac7('0x1c')](_0x0ac7('0x41'),_0x0ac7('0x4a'));emit(util[_0x0ac7('0xd')]('user:%s',_0x4cbd21[_0x0ac7('0x14')]),_0x0ac7('0x4b'),{'uri':util[_0x0ac7('0xd')](_0x0ac7('0x4c'),_0x4c8314['remoteUri'],_0x5cb8a4['id'])});}})['catch'](function(_0xa092d9){logger['error'](_0x0ac7('0x41'),JSON[_0x0ac7('0x2e')](_0xa092d9));});};exports[_0x0ac7('0x4d')]=function(_0x22d386,_0x10fc71,_0x12776b,_0x27a33d,_0x25b831,_0x2c92af,_0x280da7){var _0x24ea7d,_0x34e058;_0x2c92af[_0x0ac7('0x19')]=intUtil['stripTrailingSlash'](_0x2c92af[_0x0ac7('0x19')]);_0x2c92af[_0x0ac7('0x44')]=intUtil[_0x0ac7('0x3f')](_0x2c92af[_0x0ac7('0x44')]);if(_0x280da7&&_0x280da7[_0x0ac7('0x4e')]&&_0x280da7[_0x0ac7('0x4e')]!==_0x0ac7('0x4f')){logger[_0x0ac7('0x1c')](_0x0ac7('0x50'),_0x0ac7('0x42'));_0x10fc71[_0x0ac7('0x43')]=util[_0x0ac7('0xd')](_0x0ac7('0x51'),_0x2c92af[_0x0ac7('0x44')],_0x10fc71[_0x0ac7('0x45')],md5(_0x10fc71[_0x0ac7('0x45')]));}headers[_0x0ac7('0x52')]=getAuth(_0x2c92af);return getUser(_0x2c92af,_0x27a33d[_0x0ac7('0x46')])[_0x0ac7('0x1b')](function(_0x58abf5){_0x24ea7d=_0x58abf5;logger[_0x0ac7('0x1c')](_0x0ac7('0x47'),_0x24ea7d['id']);return getEndUser(_0x2c92af,_0x10fc71[_0x0ac7('0x53')],_0x10fc71['destcalleridnum']);})['then'](function(_0x567897){_0x34e058=_0x567897;logger['info'](_0x0ac7('0x48'),_0x34e058['id']);return getTicket(_0x2c92af,_0x24ea7d,_0x34e058,_0x12776b,_0x10fc71);})[_0x0ac7('0x1b')](function(_0x1e4d46){if(_0x1e4d46&&_0x1e4d46['id']){logger[_0x0ac7('0x1c')](_0x0ac7('0x49'));logger[_0x0ac7('0x1c')]('The\x20Ticket\x20ID\x20is:',_0x1e4d46['id']);logger['info'](_0x0ac7('0x50'),_0x0ac7('0x4a'));emit(util[_0x0ac7('0xd')](_0x0ac7('0x54'),_0x27a33d['name']),'trigger:browser:url',{'uri':util[_0x0ac7('0xd')](_0x0ac7('0x4c'),_0x2c92af[_0x0ac7('0x19')],_0x1e4d46['id'])});}})[_0x0ac7('0x55')](function(_0x3135d4){logger[_0x0ac7('0x56')](_0x0ac7('0x50'),JSON[_0x0ac7('0x2e')](_0x3135d4));});};exports[_0x0ac7('0x57')]=function(_0x162e7b,_0x44f1f9,_0x40ac9d,_0x1b0366,_0x3aa47a,_0xa0c592){var _0x384149,_0x3c9612;_0xa0c592[_0x0ac7('0x19')]=intUtil[_0x0ac7('0x3f')](_0xa0c592['remoteUri']);_0xa0c592['serverUrl']=intUtil[_0x0ac7('0x3f')](_0xa0c592['serverUrl']);if(_0x3aa47a&&_0x3aa47a[_0x0ac7('0x40')]){logger[_0x0ac7('0x1c')]('['+_0x44f1f9[_0x0ac7('0x58')][_0x0ac7('0x59')]()+']',_0x0ac7('0x42'));_0x44f1f9[_0x0ac7('0x43')]=util['format'](_0x0ac7('0x51'),_0xa0c592[_0x0ac7('0x44')],_0x44f1f9[_0x0ac7('0x45')],md5(_0x44f1f9['uniqueid']));}else{_0x44f1f9[_0x0ac7('0x43')]='';}headers[_0x0ac7('0x52')]=getAuth(_0xa0c592);return getUser(_0xa0c592,'')[_0x0ac7('0x1b')](function(_0x384885){_0x384149=_0x384885;logger[_0x0ac7('0x1c')](_0x0ac7('0x47'),_0x384149['id']);return getEndUser(_0xa0c592,_0x44f1f9[_0x0ac7('0xe')],_0x44f1f9[_0x0ac7('0xf')]);})[_0x0ac7('0x1b')](function(_0x16c98e){_0x3c9612=_0x16c98e;logger[_0x0ac7('0x1c')]('The\x20Enduser\x20ID\x20is:',_0x3c9612['id']);return getTicket(_0xa0c592,_0x384149,_0x3c9612,_0x40ac9d,_0x44f1f9);})[_0x0ac7('0x1b')](function(_0x8b7481){if(_0x8b7481){logger['info'](_0x0ac7('0x49'));logger[_0x0ac7('0x1c')](_0x0ac7('0x5a'),_0x8b7481['id']);}})[_0x0ac7('0x55')](function(_0x56f7f7){logger[_0x0ac7('0x56')]('['+_0x44f1f9[_0x0ac7('0x58')][_0x0ac7('0x59')]()+']',JSON['stringify'](_0x56f7f7));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff