// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7306=['Recording\x20is\x20enabled!','destcalleridnum','unmanaged','lastevent','lodash','request-promise','ioredis','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','format','calleridname','calleridnum','Subjects','getString','Descriptions','Tags','name','custom_fields','value','%s/api/v2/tickets','POST','then','Ticket\x20created!','%s/api/v2/agents','remoteUri','length','info','find','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','map','forEach','type','string','nameField','customField','toLowerCase','content','push','idField','variable','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]'];(function(_0x183e7f,_0x230f08){var _0x12d988=function(_0x1faf51){while(--_0x1faf51){_0x183e7f['push'](_0x183e7f['shift']());}};_0x12d988(++_0x230f08);}(_0x7306,0x15c));var _0x6730=function(_0x947814,_0x2f21ee){_0x947814=_0x947814-0x0;var _0x1e7cb9=_0x7306[_0x947814];return _0x1e7cb9;};'use strict';var _=require(_0x6730('0x0'));var rp=require(_0x6730('0x1'));var md5=require('md5');var util=require('util');var Redis=require(_0x6730('0x2'));var intUtil=require('./util');var config=require(_0x6730('0x3'));var logger=require(_0x6730('0x4'))(_0x6730('0x5'));config[_0x6730('0x6')]=_[_0x6730('0x7')](config[_0x6730('0x6')],{'host':_0x6730('0x8'),'port':0x18eb});var io=require(_0x6730('0x9'))(new Redis(config[_0x6730('0x6')]));var headers={'Content-Type':_0x6730('0xa'),'Accept':_0x6730('0xa')};function emit(_0x732c6,_0xba10b1,_0x37539a){io['to'](_0x732c6)[_0x6730('0xb')](_0xba10b1,_0x37539a);}function getTicket(_0x2f5da2,_0x1fc237,_0x390885,_0x52453b,_0xff13f3){logger['info'](_0x6730('0xc'));var _0x8d70a3=_['merge']({'responder_id':_0x1fc237['id'],'requester_id':_0x390885['id'],'name':util[_0x6730('0xd')]('Caller\x20-\x20%s',_0xff13f3[_0x6730('0xe')]),'phone':_0xff13f3[_0x6730('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x52453b[_0x6730('0x10')],_0xff13f3,'\x20'),'description':intUtil[_0x6730('0x11')](_0x52453b[_0x6730('0x12')],_0xff13f3,'<br>'),'tags':getTags(_0x52453b[_0x6730('0x13')],_0x6730('0x14'))},getCustomFields(_0x52453b['Fields'],_0xff13f3));_0x8d70a3[_0x6730('0x15')]=_['mapValues'](_['keyBy'](_0x8d70a3[_0x6730('0x15')],'id'),_0x6730('0x16'));return request({'uri':util[_0x6730('0xd')](_0x6730('0x17'),_0x2f5da2['remoteUri']),'method':_0x6730('0x18'),'body':_0x8d70a3})[_0x6730('0x19')](function(_0x499efc){logger['info'](_0x6730('0x1a'));return _0x499efc;});}function getUser(_0x2e3c04,_0x3a4810){if(intUtil['validateEmail'](_0x3a4810)){return request({'uri':util[_0x6730('0xd')](_0x6730('0x1b'),_0x2e3c04[_0x6730('0x1c')]),'qs':{'email':_0x3a4810}})['then'](function(_0x4c640b){if(_0x4c640b[_0x6730('0x1d')]){logger[_0x6730('0x1e')]('Agent\x20found!');return _[_0x6730('0x1f')](_0x4c640b,function(_0x427ef6){return _0x427ef6['contact'][_0x6730('0x20')]===_0x3a4810;});}else{logger[_0x6730('0x1e')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x6730('0xd')](_0x6730('0x21'),_0x2e3c04[_0x6730('0x1c')])})['then'](function(_0x503cba){logger[_0x6730('0x1e')](_0x6730('0x22'));return _0x503cba;});}});}else{logger[_0x6730('0x1e')](_0x6730('0x23'));return request({'uri':util[_0x6730('0xd')](_0x6730('0x21'),_0x2e3c04['remoteUri'])})[_0x6730('0x19')](function(_0x549247){logger['info'](_0x6730('0x22'));return _0x549247;});}}function getEndUser(_0x54d167,_0x3db5fc,_0x4e9c2e){logger[_0x6730('0x1e')](_0x6730('0x24'),_0x4e9c2e);return request({'uri':util[_0x6730('0xd')](_0x6730('0x25'),_0x54d167[_0x6730('0x1c')]),'qs':{'phone':_0x4e9c2e}})[_0x6730('0x19')](function(_0x35757d){if(_0x35757d[_0x6730('0x1d')]){logger[_0x6730('0x1e')](_0x6730('0x26'));return _[_0x6730('0x1f')](_0x35757d,{'phone':_0x4e9c2e});}else{logger[_0x6730('0x1e')](_0x6730('0x27'));return request({'uri':util[_0x6730('0xd')](_0x6730('0x25'),_0x54d167[_0x6730('0x1c')]),'method':_0x6730('0x18'),'body':{'name':_0x3db5fc,'phone':_0x4e9c2e}})[_0x6730('0x19')](function(_0x57166b){logger[_0x6730('0x1e')](_0x6730('0x28'));return _0x57166b;});}});}function getAuth(_0x27a836){return util['format'](_0x6730('0x29'),new Buffer(_0x27a836['apiKey']+':X')[_0x6730('0x2a')](_0x6730('0x2b')));}function request(_0x32fe00){logger[_0x6730('0x2c')](_0x6730('0x2d'),JSON[_0x6730('0x2e')](_0x32fe00));return rp(_[_0x6730('0x7')](_0x32fe00,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x43727a,_0x7d1a5c){var _0x11b90c=[];if(_0x43727a&&_0x43727a[_0x6730('0x1d')]>0x0){_0x11b90c=_[_0x6730('0x2f')](_0x43727a,_0x7d1a5c);}return _0x11b90c;}function getCustomFields(_0x321313,_0x2d5d4d){var _0x1a71f4=[];var _0x5ba3ba={'custom_fields':[]};if(_0x321313[_0x6730('0x1d')]>0x0){_[_0x6730('0x30')](_0x321313,function(_0x38365a){if(_0x38365a[_0x6730('0x31')]===_0x6730('0x32')&&_0x38365a[_0x6730('0x33')]&&!_0x38365a[_0x6730('0x34')]){_0x5ba3ba[_0x38365a[_0x6730('0x33')][_0x6730('0x35')]()]=_0x38365a[_0x6730('0x36')]['toString']();}else if(_0x38365a[_0x6730('0x31')]===_0x6730('0x32')&&_0x38365a['idField']&&_0x38365a[_0x6730('0x34')]){_0x5ba3ba[_0x6730('0x15')][_0x6730('0x37')]({'id':_0x38365a[_0x6730('0x38')],'value':_0x38365a[_0x6730('0x36')][_0x6730('0x2a')]()});}else if(_0x38365a[_0x6730('0x31')]===_0x6730('0x39')&&_0x38365a[_0x6730('0x3a')]&&_0x38365a['idField']&&_0x38365a['customField']){_0x2d5d4d[_0x38365a[_0x6730('0x3a')]]&&_0x5ba3ba[_0x6730('0x15')]['push']({'id':_0x38365a[_0x6730('0x38')],'value':_0x2d5d4d[_0x38365a[_0x6730('0x3a')]][_0x6730('0x2a')]()});}else if(_0x38365a[_0x6730('0x31')]===_0x6730('0x3b')&&_0x38365a[_0x6730('0x3c')]&&_0x38365a[_0x6730('0x3c')][_0x6730('0x14')]&&_0x38365a[_0x6730('0x38')]&&_0x38365a[_0x6730('0x34')]){_0x2d5d4d[_0x38365a[_0x6730('0x3c')]['name'][_0x6730('0x35')]()]&&_0x5ba3ba[_0x6730('0x15')][_0x6730('0x37')]({'id':_0x38365a[_0x6730('0x38')],'value':_0x2d5d4d[_0x38365a[_0x6730('0x3c')][_0x6730('0x14')][_0x6730('0x35')]()][_0x6730('0x2a')]()});}});}return _0x5ba3ba;}exports['queue']=function(_0x41971c,_0x2ec468,_0x3a8399,_0x53ad40,_0x226c25,_0xc6d9ff){var _0x3a8ae8,_0x1fcaa8;_0xc6d9ff['remoteUri']=intUtil[_0x6730('0x3d')](_0xc6d9ff[_0x6730('0x1c')]);_0xc6d9ff['serverUrl']=intUtil[_0x6730('0x3d')](_0xc6d9ff[_0x6730('0x3e')]);if(_0x226c25&&_0x226c25[_0x6730('0x3f')]){logger[_0x6730('0x1e')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2ec468[_0x6730('0x40')]=util[_0x6730('0xd')](_0x6730('0x41'),_0xc6d9ff['serverUrl'],_0x2ec468[_0x6730('0x42')],md5(_0x2ec468['uniqueid']));}else{_0x2ec468[_0x6730('0x40')]='';}headers[_0x6730('0x43')]=getAuth(_0xc6d9ff);return getUser(_0xc6d9ff,_0x53ad40[_0x6730('0x20')])['then'](function(_0x4359ca){_0x3a8ae8=_0x4359ca;logger[_0x6730('0x1e')](_0x6730('0x44'),_0x3a8ae8['id']);return getEndUser(_0xc6d9ff,_0x2ec468[_0x6730('0xe')],_0x2ec468[_0x6730('0xf')]);})[_0x6730('0x19')](function(_0x59fcbe){_0x1fcaa8=_0x59fcbe;logger[_0x6730('0x1e')](_0x6730('0x45'),_0x1fcaa8['id']);return getTicket(_0xc6d9ff,_0x3a8ae8,_0x1fcaa8,_0x3a8399,_0x2ec468);})[_0x6730('0x19')](function(_0x36c817){if(_0x36c817&&_0x36c817['id']){logger[_0x6730('0x1e')](_0x6730('0x1a'));logger[_0x6730('0x1e')](_0x6730('0x46'),_0x36c817['id']);logger[_0x6730('0x1e')](_0x6730('0x47'),_0x6730('0x48'));emit(util[_0x6730('0xd')](_0x6730('0x49'),_0x53ad40[_0x6730('0x14')]),_0x6730('0x4a'),{'uri':util[_0x6730('0xd')](_0x6730('0x4b'),_0xc6d9ff['remoteUri'],_0x36c817['id'])});}})[_0x6730('0x4c')](function(_0x453bea){logger[_0x6730('0x4d')](_0x6730('0x47'),JSON[_0x6730('0x2e')](_0x453bea));});};exports[_0x6730('0x4e')]=function(_0x374fc2,_0x4e026d,_0x4dbfc5,_0x18854e,_0x58c85e,_0x834067,_0xfc44e2){var _0x1661d9,_0xba0818;_0x834067[_0x6730('0x1c')]=intUtil['stripTrailingSlash'](_0x834067[_0x6730('0x1c')]);_0x834067[_0x6730('0x3e')]=intUtil['stripTrailingSlash'](_0x834067[_0x6730('0x3e')]);if(_0xfc44e2&&_0xfc44e2[_0x6730('0x4f')]&&_0xfc44e2['recordingFormat']!==_0x6730('0x50')){logger[_0x6730('0x1e')](_0x6730('0x51'),_0x6730('0x52'));_0x4e026d['recordingURL']=util[_0x6730('0xd')](_0x6730('0x41'),_0x834067[_0x6730('0x3e')],_0x4e026d['uniqueid'],md5(_0x4e026d[_0x6730('0x42')]));}headers['Authorization']=getAuth(_0x834067);return getUser(_0x834067,_0x18854e['email'])[_0x6730('0x19')](function(_0x3a5f02){_0x1661d9=_0x3a5f02;logger[_0x6730('0x1e')](_0x6730('0x44'),_0x1661d9['id']);return getEndUser(_0x834067,_0x4e026d['destcalleridname'],_0x4e026d[_0x6730('0x53')]);})[_0x6730('0x19')](function(_0x1c6709){_0xba0818=_0x1c6709;logger[_0x6730('0x1e')](_0x6730('0x45'),_0xba0818['id']);return getTicket(_0x834067,_0x1661d9,_0xba0818,_0x4dbfc5,_0x4e026d);})[_0x6730('0x19')](function(_0x378f4b){if(_0x378f4b&&_0x378f4b['id']){logger['info'](_0x6730('0x1a'));logger['info'](_0x6730('0x46'),_0x378f4b['id']);logger[_0x6730('0x1e')](_0x6730('0x51'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x6730('0xd')](_0x6730('0x49'),_0x18854e[_0x6730('0x14')]),_0x6730('0x4a'),{'uri':util['format']('%s/helpdesk/tickets/%d',_0x834067[_0x6730('0x1c')],_0x378f4b['id'])});}})[_0x6730('0x4c')](function(_0x5192a2){logger[_0x6730('0x4d')](_0x6730('0x51'),JSON['stringify'](_0x5192a2));});};exports[_0x6730('0x54')]=function(_0x3a4f83,_0x510a81,_0x2128a1,_0x3ab9d3,_0xf5f976,_0x3a03a3){var _0x3e9d29,_0x5da09b;_0x3a03a3[_0x6730('0x1c')]=intUtil[_0x6730('0x3d')](_0x3a03a3['remoteUri']);_0x3a03a3[_0x6730('0x3e')]=intUtil[_0x6730('0x3d')](_0x3a03a3[_0x6730('0x3e')]);if(_0xf5f976&&_0xf5f976[_0x6730('0x3f')]){logger['info']('['+_0x510a81[_0x6730('0x55')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x510a81['recordingURL']=util[_0x6730('0xd')](_0x6730('0x41'),_0x3a03a3['serverUrl'],_0x510a81[_0x6730('0x42')],md5(_0x510a81[_0x6730('0x42')]));}else{_0x510a81[_0x6730('0x40')]='';}headers[_0x6730('0x43')]=getAuth(_0x3a03a3);return getUser(_0x3a03a3,'')[_0x6730('0x19')](function(_0x5a4dcc){_0x3e9d29=_0x5a4dcc;logger[_0x6730('0x1e')](_0x6730('0x44'),_0x3e9d29['id']);return getEndUser(_0x3a03a3,_0x510a81[_0x6730('0xe')],_0x510a81[_0x6730('0xf')]);})[_0x6730('0x19')](function(_0x5c6d0a){_0x5da09b=_0x5c6d0a;logger[_0x6730('0x1e')](_0x6730('0x45'),_0x5da09b['id']);return getTicket(_0x3a03a3,_0x3e9d29,_0x5da09b,_0x2128a1,_0x510a81);})[_0x6730('0x19')](function(_0x1fdafc){if(_0x1fdafc){logger[_0x6730('0x1e')](_0x6730('0x1a'));logger['info'](_0x6730('0x46'),_0x1fdafc['id']);}})[_0x6730('0x4c')](function(_0x399f07){logger['error']('['+_0x510a81[_0x6730('0x55')]['toUpperCase']()+']',JSON[_0x6730('0x2e')](_0x399f07));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff