// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5094=['length','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','idField','push','content','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','catch','monitor_format','toUpperCase','request-promise','md5','./util','freshdesk','localhost','socket.io-emitter','redis','application/json','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','%s/api/v2/tickets','remoteUri','POST','then','validateEmail','%s/api/v2/agents'];(function(_0x33dacd,_0xdf5a52){var _0x40e4c9=function(_0x133aae){while(--_0x133aae){_0x33dacd['push'](_0x33dacd['shift']());}};_0x40e4c9(++_0xdf5a52);}(_0x5094,0x1a8));var _0x4509=function(_0x9a51b3,_0x34ac18){_0x9a51b3=_0x9a51b3-0x0;var _0x4ca7b1=_0x5094[_0x9a51b3];return _0x4ca7b1;};'use strict';var _=require('lodash');var rp=require(_0x4509('0x0'));var md5=require(_0x4509('0x1'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x4509('0x2'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0x4509('0x3'));config['redis']=_['defaults'](config['redis'],{'host':_0x4509('0x4'),'port':0x18eb});var io=require(_0x4509('0x5'))(new Redis(config[_0x4509('0x6')]));var headers={'Content-Type':_0x4509('0x7'),'Accept':_0x4509('0x7')};function emit(_0x2e3578,_0x1fc50a,_0x5a14b0){io['to'](_0x2e3578)['emit'](_0x1fc50a,_0x5a14b0);}function getTicket(_0x27be47,_0x1e4753,_0x41beea,_0x5608d6,_0x512631){logger[_0x4509('0x8')](_0x4509('0x9'));var _0x589063=_[_0x4509('0xa')]({'responder_id':_0x1e4753['id'],'requester_id':_0x41beea['id'],'name':util[_0x4509('0xb')](_0x4509('0xc'),_0x512631[_0x4509('0xd')]),'phone':_0x512631[_0x4509('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x4509('0xf')](_0x5608d6[_0x4509('0x10')],_0x512631,'\x20'),'description':intUtil[_0x4509('0xf')](_0x5608d6[_0x4509('0x11')],_0x512631,_0x4509('0x12')),'tags':getTags(_0x5608d6[_0x4509('0x13')],_0x4509('0x14'))},getCustomFields(_0x5608d6[_0x4509('0x15')],_0x512631));_0x589063[_0x4509('0x16')]=_[_0x4509('0x17')](_[_0x4509('0x18')](_0x589063[_0x4509('0x16')],'id'),'value');return request({'uri':util['format'](_0x4509('0x19'),_0x27be47[_0x4509('0x1a')]),'method':_0x4509('0x1b'),'body':_0x589063})[_0x4509('0x1c')](function(_0x3fcae6){logger[_0x4509('0x8')]('Ticket\x20created!');return _0x3fcae6;});}function getUser(_0x1bb732,_0x4e4350){if(intUtil[_0x4509('0x1d')](_0x4e4350)){return request({'uri':util[_0x4509('0xb')](_0x4509('0x1e'),_0x1bb732['remoteUri']),'qs':{'email':_0x4e4350}})[_0x4509('0x1c')](function(_0x39421c){if(_0x39421c[_0x4509('0x1f')]){logger['info']('Agent\x20found!');return _[_0x4509('0x20')](_0x39421c,function(_0x23545b){return _0x23545b[_0x4509('0x21')][_0x4509('0x22')]===_0x4e4350;});}else{logger[_0x4509('0x8')](_0x4509('0x23'));return request({'uri':util['format'](_0x4509('0x24'),_0x1bb732[_0x4509('0x1a')])})[_0x4509('0x1c')](function(_0x5ce83d){logger[_0x4509('0x8')](_0x4509('0x25'));return _0x5ce83d;});}});}else{logger[_0x4509('0x8')](_0x4509('0x26'));return request({'uri':util['format'](_0x4509('0x24'),_0x1bb732['remoteUri'])})[_0x4509('0x1c')](function(_0x2d8c0b){logger[_0x4509('0x8')](_0x4509('0x25'));return _0x2d8c0b;});}}function getEndUser(_0x44ec0e,_0x179dbd,_0x2bd3bb){logger['info'](_0x4509('0x27'),_0x2bd3bb);return request({'uri':util[_0x4509('0xb')](_0x4509('0x28'),_0x44ec0e['remoteUri']),'qs':{'phone':_0x2bd3bb}})['then'](function(_0xb9ef85){if(_0xb9ef85[_0x4509('0x1f')]){logger[_0x4509('0x8')](_0x4509('0x29'));return _[_0x4509('0x20')](_0xb9ef85,{'phone':_0x2bd3bb});}else{logger[_0x4509('0x8')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x4509('0xb')]('%s/api/v2/contacts',_0x44ec0e['remoteUri']),'method':'POST','body':{'name':_0x179dbd,'phone':_0x2bd3bb}})['then'](function(_0x273109){logger['info']('Enduser\x20created.');return _0x273109;});}});}function getAuth(_0x564d3b){return util[_0x4509('0xb')](_0x4509('0x2a'),new Buffer(_0x564d3b['apiKey']+':X')[_0x4509('0x2b')](_0x4509('0x2c')));}function request(_0xce612f){logger[_0x4509('0x2d')](_0x4509('0x2e'),JSON[_0x4509('0x2f')](_0xce612f));return rp(_['defaults'](_0xce612f,{'method':_0x4509('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x489ec3,_0x197079){var _0xf4b5bf=[];if(_0x489ec3&&_0x489ec3['length']>0x0){_0xf4b5bf=_[_0x4509('0x31')](_0x489ec3,_0x197079);}return _0xf4b5bf;}function getCustomFields(_0xf0d8c,_0x21ec9b){var _0x57ece5=[];var _0x1b6ace={'custom_fields':[]};if(_0xf0d8c[_0x4509('0x1f')]>0x0){_[_0x4509('0x32')](_0xf0d8c,function(_0x4b7e47){if(_[_0x4509('0x33')]([_0x4509('0x34'),_0x4509('0x35')],_0x4b7e47[_0x4509('0x36')])&&_0x4b7e47[_0x4509('0x37')]&&!_0x4b7e47[_0x4509('0x38')]){_0x1b6ace[_0x4b7e47['nameField'][_0x4509('0x39')]()]=_0x4b7e47['content'][_0x4509('0x2b')]();}else if(_[_0x4509('0x33')](['string',_0x4509('0x35')],_0x4b7e47[_0x4509('0x36')])&&_0x4b7e47[_0x4509('0x3a')]&&_0x4b7e47[_0x4509('0x38')]){_0x1b6ace['custom_fields'][_0x4509('0x3b')]({'id':_0x4b7e47[_0x4509('0x3a')],'value':_0x4b7e47[_0x4509('0x3c')][_0x4509('0x2b')]()});}else if(_0x4b7e47[_0x4509('0x36')]===_0x4509('0x3d')&&_0x4b7e47['variableName']&&_0x4b7e47['idField']&&_0x4b7e47[_0x4509('0x38')]){_0x21ec9b[_0x4b7e47[_0x4509('0x3e')]]&&_0x1b6ace[_0x4509('0x16')][_0x4509('0x3b')]({'id':_0x4b7e47[_0x4509('0x3a')],'value':_0x21ec9b[_0x4b7e47[_0x4509('0x3e')]]['toString']()});}else if(_0x4b7e47[_0x4509('0x36')]===_0x4509('0x3f')&&_0x4b7e47[_0x4509('0x40')]&&_0x4b7e47[_0x4509('0x40')]['name']&&_0x4b7e47['idField']&&_0x4b7e47[_0x4509('0x38')]){_0x21ec9b[_0x4b7e47[_0x4509('0x40')]['name'][_0x4509('0x39')]()]&&_0x1b6ace[_0x4509('0x16')]['push']({'id':_0x4b7e47['idField'],'value':_0x21ec9b[_0x4b7e47['Variable'][_0x4509('0x14')][_0x4509('0x39')]()][_0x4509('0x2b')]()});}});}return _0x1b6ace;}exports[_0x4509('0x41')]=function(_0x188cee,_0xedf076,_0x2a68c5,_0x23d878,_0x4311da,_0xaef846){var _0x46fb8f,_0x4434d3;_0xaef846[_0x4509('0x1a')]=intUtil['stripTrailingSlash'](_0xaef846[_0x4509('0x1a')]);_0xaef846[_0x4509('0x42')]=intUtil[_0x4509('0x43')](_0xaef846[_0x4509('0x42')]);if(_0x4311da&&_0x4311da['monitor_format']){logger[_0x4509('0x8')](_0x4509('0x44'),_0x4509('0x45'));_0xedf076[_0x4509('0x46')]=util[_0x4509('0xb')](_0x4509('0x47'),_0xaef846[_0x4509('0x42')],_0xedf076[_0x4509('0x48')],md5(_0xedf076[_0x4509('0x48')]));}else{_0xedf076[_0x4509('0x46')]='';}headers[_0x4509('0x49')]=getAuth(_0xaef846);return getUser(_0xaef846,_0x23d878[_0x4509('0x22')])[_0x4509('0x1c')](function(_0x83b166){_0x46fb8f=_0x83b166;logger[_0x4509('0x8')](_0x4509('0x4a'),_0x46fb8f['id']);return getEndUser(_0xaef846,_0xedf076[_0x4509('0xd')],_0xedf076[_0x4509('0xe')]);})[_0x4509('0x1c')](function(_0x63e1d9){_0x4434d3=_0x63e1d9;logger['info'](_0x4509('0x4b'),_0x4434d3['id']);return getTicket(_0xaef846,_0x46fb8f,_0x4434d3,_0x2a68c5,_0xedf076);})['then'](function(_0xedea66){if(_0xedea66&&_0xedea66['id']){logger[_0x4509('0x8')](_0x4509('0x4c'));logger[_0x4509('0x8')](_0x4509('0x4d'),_0xedea66['id']);logger[_0x4509('0x8')](_0x4509('0x44'),_0x4509('0x4e'));emit(util[_0x4509('0xb')](_0x4509('0x4f'),_0x23d878[_0x4509('0x14')]),_0x4509('0x50'),{'uri':util[_0x4509('0xb')](_0x4509('0x51'),_0xaef846[_0x4509('0x1a')],_0xedea66['id'])});}})['catch'](function(_0x19b76e){logger[_0x4509('0x52')](_0x4509('0x44'),JSON[_0x4509('0x2f')](_0x19b76e));});};exports[_0x4509('0x53')]=function(_0x263fa3,_0x2c2cad,_0xe20632,_0x45e4fd,_0x5b2d1e,_0x2ed924,_0xddfc35){var _0x1d6be1,_0x48b676;_0x2ed924[_0x4509('0x1a')]=intUtil[_0x4509('0x43')](_0x2ed924[_0x4509('0x1a')]);_0x2ed924[_0x4509('0x42')]=intUtil[_0x4509('0x43')](_0x2ed924[_0x4509('0x42')]);if(_0xddfc35&&_0xddfc35[_0x4509('0x54')]&&_0xddfc35['recordingFormat']!==_0x4509('0x55')){logger[_0x4509('0x8')](_0x4509('0x56'),'Recording\x20is\x20enabled!');_0x2c2cad[_0x4509('0x46')]=util[_0x4509('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2ed924[_0x4509('0x42')],_0x2c2cad[_0x4509('0x48')],md5(_0x2c2cad[_0x4509('0x48')]));}headers[_0x4509('0x49')]=getAuth(_0x2ed924);return getUser(_0x2ed924,_0x45e4fd['email'])[_0x4509('0x1c')](function(_0x520aee){_0x1d6be1=_0x520aee;logger[_0x4509('0x8')]('The\x20User\x20ID\x20is:',_0x1d6be1['id']);return getEndUser(_0x2ed924,_0x2c2cad[_0x4509('0x57')],_0x2c2cad['destcalleridnum']);})[_0x4509('0x1c')](function(_0x1036db){_0x48b676=_0x1036db;logger[_0x4509('0x8')](_0x4509('0x4b'),_0x48b676['id']);return getTicket(_0x2ed924,_0x1d6be1,_0x48b676,_0xe20632,_0x2c2cad);})['then'](function(_0x271697){if(_0x271697&&_0x271697['id']){logger[_0x4509('0x8')](_0x4509('0x4c'));logger[_0x4509('0x8')](_0x4509('0x4d'),_0x271697['id']);logger[_0x4509('0x8')](_0x4509('0x56'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x4509('0xb')]('user:%s',_0x45e4fd['name']),'trigger:browser:url',{'uri':util[_0x4509('0xb')](_0x4509('0x51'),_0x2ed924[_0x4509('0x1a')],_0x271697['id'])});}})[_0x4509('0x58')](function(_0x3c4e96){logger['error'](_0x4509('0x56'),JSON['stringify'](_0x3c4e96));});};exports['unmanaged']=function(_0x3af662,_0x1a26dc,_0x5e2c17,_0x8ab397,_0x47abd0,_0x64b375){var _0x57e15c,_0x256734;_0x64b375[_0x4509('0x1a')]=intUtil['stripTrailingSlash'](_0x64b375['remoteUri']);_0x64b375[_0x4509('0x42')]=intUtil[_0x4509('0x43')](_0x64b375[_0x4509('0x42')]);if(_0x47abd0&&_0x47abd0[_0x4509('0x59')]){logger[_0x4509('0x8')]('['+_0x1a26dc['lastevent'][_0x4509('0x5a')]()+']',_0x4509('0x45'));_0x1a26dc['recordingURL']=util['format'](_0x4509('0x47'),_0x64b375[_0x4509('0x42')],_0x1a26dc[_0x4509('0x48')],md5(_0x1a26dc[_0x4509('0x48')]));}else{_0x1a26dc[_0x4509('0x46')]='';}headers[_0x4509('0x49')]=getAuth(_0x64b375);return getUser(_0x64b375,'')[_0x4509('0x1c')](function(_0x2c382e){_0x57e15c=_0x2c382e;logger['info'](_0x4509('0x4a'),_0x57e15c['id']);return getEndUser(_0x64b375,_0x1a26dc[_0x4509('0xd')],_0x1a26dc[_0x4509('0xe')]);})[_0x4509('0x1c')](function(_0x2cae22){_0x256734=_0x2cae22;logger[_0x4509('0x8')]('The\x20Enduser\x20ID\x20is:',_0x256734['id']);return getTicket(_0x64b375,_0x57e15c,_0x256734,_0x5e2c17,_0x1a26dc);})[_0x4509('0x1c')](function(_0x3a878f){if(_0x3a878f){logger[_0x4509('0x8')](_0x4509('0x4c'));logger['info'](_0x4509('0x4d'),_0x3a878f['id']);}})['catch'](function(_0x22bf42){logger[_0x4509('0x52')]('['+_0x1a26dc['lastevent'][_0x4509('0x5a')]()+']',JSON[_0x4509('0x2f')](_0x22bf42));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff