// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0558=['push','content','variable','variableName','customVariable','Variable','name','toLowerCase','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','catch','error','[QUEUE]','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','trigger:browser:url','lastevent','toUpperCase','request-promise','ioredis','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','Subjects','getString','Descriptions','Fields','custom_fields','mapValues','value','%s/api/v2/tickets','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','length','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','Enduser\x20found!','apiKey','toString','stringify','GET','forEach','type','string','nameField','customField','idField'];(function(_0x243231,_0x336987){var _0x2cbfb7=function(_0x423e95){while(--_0x423e95){_0x243231['push'](_0x243231['shift']());}};_0x2cbfb7(++_0x336987);}(_0x0558,0x116));var _0x8055=function(_0x528bb5,_0x119c5b){_0x528bb5=_0x528bb5-0x0;var _0x58e8ca=_0x0558[_0x528bb5];return _0x58e8ca;};'use strict';var _=require('lodash');var rp=require(_0x8055('0x0'));var md5=require('md5');var util=require('util');var Redis=require(_0x8055('0x1'));var intUtil=require('./util');var config=require(_0x8055('0x2'));var logger=require('../../../../config/logger')('freshdesk');config['redis']=_[_0x8055('0x3')](config[_0x8055('0x4')],{'host':_0x8055('0x5'),'port':0x18eb});var io=require(_0x8055('0x6'))(new Redis(config[_0x8055('0x4')]));var headers={'Content-Type':_0x8055('0x7'),'Accept':_0x8055('0x7')};function emit(_0x2b4e5b,_0xdbf2f,_0xc8d39c){io['to'](_0x2b4e5b)['emit'](_0xdbf2f,_0xc8d39c);}function getTicket(_0x3e750b,_0x48c3f5,_0x4f1b9b,_0x1a0aaf,_0x4bc1d6){logger[_0x8055('0x8')](_0x8055('0x9'));var _0x29c3a2=_[_0x8055('0xa')]({'responder_id':_0x48c3f5['id'],'requester_id':_0x4f1b9b['id'],'name':util[_0x8055('0xb')](_0x8055('0xc'),_0x4bc1d6[_0x8055('0xd')]),'phone':_0x4bc1d6['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x1a0aaf[_0x8055('0xe')],_0x4bc1d6,'\x20'),'description':intUtil[_0x8055('0xf')](_0x1a0aaf[_0x8055('0x10')],_0x4bc1d6,'<br>'),'tags':getTags(_0x1a0aaf['Tags'],'name')},getCustomFields(_0x1a0aaf[_0x8055('0x11')],_0x4bc1d6));_0x29c3a2[_0x8055('0x12')]=_[_0x8055('0x13')](_['keyBy'](_0x29c3a2[_0x8055('0x12')],'id'),_0x8055('0x14'));return request({'uri':util['format'](_0x8055('0x15'),_0x3e750b['remoteUri']),'method':_0x8055('0x16'),'body':_0x29c3a2})[_0x8055('0x17')](function(_0x10df4a){logger['info'](_0x8055('0x18'));return _0x10df4a;});}function getUser(_0x11bee0,_0x3251c0){if(intUtil[_0x8055('0x19')](_0x3251c0)){return request({'uri':util[_0x8055('0xb')](_0x8055('0x1a'),_0x11bee0[_0x8055('0x1b')]),'qs':{'email':_0x3251c0}})[_0x8055('0x17')](function(_0x2d77bb){if(_0x2d77bb[_0x8055('0x1c')]){logger[_0x8055('0x8')]('Agent\x20found!');return _[_0x8055('0x1d')](_0x2d77bb,function(_0x1991aa){return _0x1991aa['contact'][_0x8055('0x1e')]===_0x3251c0;});}else{logger[_0x8055('0x8')](_0x8055('0x1f'));return request({'uri':util['format'](_0x8055('0x20'),_0x11bee0[_0x8055('0x1b')])})['then'](function(_0x53dc24){logger[_0x8055('0x8')]('Admin\x20account\x20selected.');return _0x53dc24;});}});}else{logger[_0x8055('0x8')](_0x8055('0x21'));return request({'uri':util[_0x8055('0xb')](_0x8055('0x20'),_0x11bee0['remoteUri'])})[_0x8055('0x17')](function(_0x426ee0){logger[_0x8055('0x8')]('Admin\x20account\x20selected.');return _0x426ee0;});}}function getEndUser(_0x19fbe9,_0x4b7686,_0x4d09a8){logger[_0x8055('0x8')]('Searching\x20enduser\x20with\x20phone',_0x4d09a8);return request({'uri':util[_0x8055('0xb')](_0x8055('0x22'),_0x19fbe9[_0x8055('0x1b')]),'qs':{'phone':_0x4d09a8}})[_0x8055('0x17')](function(_0xac7b75){if(_0xac7b75[_0x8055('0x1c')]){logger['info'](_0x8055('0x23'));return _[_0x8055('0x1d')](_0xac7b75,{'phone':_0x4d09a8});}else{logger[_0x8055('0x8')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x8055('0xb')](_0x8055('0x22'),_0x19fbe9[_0x8055('0x1b')]),'method':_0x8055('0x16'),'body':{'name':_0x4b7686,'phone':_0x4d09a8}})[_0x8055('0x17')](function(_0x4c5ae3){logger['info']('Enduser\x20created.');return _0x4c5ae3;});}});}function getAuth(_0x3f5afd){return util[_0x8055('0xb')]('Basic\x20%s',new Buffer(_0x3f5afd[_0x8055('0x24')]+':X')[_0x8055('0x25')]('base64'));}function request(_0x19b108){logger['debug']('[HTTP]',JSON[_0x8055('0x26')](_0x19b108));return rp(_['defaults'](_0x19b108,{'method':_0x8055('0x27'),'headers':headers,'json':!![]}));}function getTags(_0x13e793,_0x2f50a6){var _0x26f892=[];if(_0x13e793&&_0x13e793[_0x8055('0x1c')]>0x0){_0x26f892=_['map'](_0x13e793,_0x2f50a6);}return _0x26f892;}function getCustomFields(_0x2efd4e,_0x419cd9){var _0x414a82=[];var _0x4166b8={'custom_fields':[]};if(_0x2efd4e[_0x8055('0x1c')]>0x0){_[_0x8055('0x28')](_0x2efd4e,function(_0x5da65a){if(_0x5da65a[_0x8055('0x29')]===_0x8055('0x2a')&&_0x5da65a[_0x8055('0x2b')]&&!_0x5da65a[_0x8055('0x2c')]){_0x4166b8[_0x5da65a[_0x8055('0x2b')]['toLowerCase']()]=_0x5da65a['content']['toString']();}else if(_0x5da65a[_0x8055('0x29')]==='string'&&_0x5da65a[_0x8055('0x2d')]&&_0x5da65a[_0x8055('0x2c')]){_0x4166b8[_0x8055('0x12')][_0x8055('0x2e')]({'id':_0x5da65a[_0x8055('0x2d')],'value':_0x5da65a[_0x8055('0x2f')][_0x8055('0x25')]()});}else if(_0x5da65a[_0x8055('0x29')]===_0x8055('0x30')&&_0x5da65a[_0x8055('0x31')]&&_0x5da65a[_0x8055('0x2d')]&&_0x5da65a['customField']){_0x419cd9[_0x5da65a[_0x8055('0x31')]]&&_0x4166b8[_0x8055('0x12')][_0x8055('0x2e')]({'id':_0x5da65a[_0x8055('0x2d')],'value':_0x419cd9[_0x5da65a[_0x8055('0x31')]][_0x8055('0x25')]()});}else if(_0x5da65a[_0x8055('0x29')]===_0x8055('0x32')&&_0x5da65a[_0x8055('0x33')]&&_0x5da65a[_0x8055('0x33')][_0x8055('0x34')]&&_0x5da65a['idField']&&_0x5da65a[_0x8055('0x2c')]){_0x419cd9[_0x5da65a['Variable']['name'][_0x8055('0x35')]()]&&_0x4166b8[_0x8055('0x12')][_0x8055('0x2e')]({'id':_0x5da65a[_0x8055('0x2d')],'value':_0x419cd9[_0x5da65a[_0x8055('0x33')]['name']['toLowerCase']()]['toString']()});}});}return _0x4166b8;}exports['queue']=function(_0x2b90b3,_0x10867c,_0x34ee8b,_0x96bde1,_0x4daff6,_0x4b6738){var _0x56cb8c,_0x4abdcd;_0x4b6738[_0x8055('0x1b')]=intUtil[_0x8055('0x36')](_0x4b6738[_0x8055('0x1b')]);_0x4b6738['serverUrl']=intUtil[_0x8055('0x36')](_0x4b6738[_0x8055('0x37')]);if(_0x4daff6&&_0x4daff6[_0x8055('0x38')]){logger['info']('[QUEUE]',_0x8055('0x39'));_0x10867c[_0x8055('0x3a')]=util['format'](_0x8055('0x3b'),_0x4b6738[_0x8055('0x37')],_0x10867c[_0x8055('0x3c')],md5(_0x10867c[_0x8055('0x3c')]));}else{_0x10867c[_0x8055('0x3a')]='';}headers[_0x8055('0x3d')]=getAuth(_0x4b6738);return getUser(_0x4b6738,_0x96bde1[_0x8055('0x1e')])['then'](function(_0x3d5388){_0x56cb8c=_0x3d5388;logger[_0x8055('0x8')](_0x8055('0x3e'),_0x56cb8c['id']);return getEndUser(_0x4b6738,_0x10867c['calleridname'],_0x10867c[_0x8055('0x3f')]);})[_0x8055('0x17')](function(_0x2f4a88){_0x4abdcd=_0x2f4a88;logger[_0x8055('0x8')](_0x8055('0x40'),_0x4abdcd['id']);return getTicket(_0x4b6738,_0x56cb8c,_0x4abdcd,_0x34ee8b,_0x10867c);})['then'](function(_0x14f386){if(_0x14f386&&_0x14f386['id']){logger[_0x8055('0x8')](_0x8055('0x18'));logger[_0x8055('0x8')]('The\x20Ticket\x20ID\x20is:',_0x14f386['id']);logger['info']('[QUEUE]',_0x8055('0x41'));emit(util[_0x8055('0xb')](_0x8055('0x42'),_0x96bde1[_0x8055('0x34')]),'trigger:browser:url',{'uri':util['format'](_0x8055('0x43'),_0x4b6738[_0x8055('0x1b')],_0x14f386['id'])});}})[_0x8055('0x44')](function(_0x45c929){logger[_0x8055('0x45')](_0x8055('0x46'),JSON[_0x8055('0x26')](_0x45c929));});};exports[_0x8055('0x47')]=function(_0x26f7ba,_0x3301c8,_0x10ab6e,_0x161b94,_0x5c98cf,_0x438298,_0x1ec05a){var _0x5b95b5,_0x59179e;_0x438298[_0x8055('0x1b')]=intUtil['stripTrailingSlash'](_0x438298['remoteUri']);_0x438298[_0x8055('0x37')]=intUtil['stripTrailingSlash'](_0x438298[_0x8055('0x37')]);if(_0x1ec05a&&_0x1ec05a[_0x8055('0x48')]&&_0x1ec05a[_0x8055('0x48')]!==_0x8055('0x49')){logger[_0x8055('0x8')](_0x8055('0x4a'),_0x8055('0x39'));_0x3301c8['recordingURL']=util[_0x8055('0xb')](_0x8055('0x3b'),_0x438298['serverUrl'],_0x3301c8[_0x8055('0x3c')],md5(_0x3301c8['uniqueid']));}headers[_0x8055('0x3d')]=getAuth(_0x438298);return getUser(_0x438298,_0x161b94['email'])[_0x8055('0x17')](function(_0x4a70ba){_0x5b95b5=_0x4a70ba;logger['info'](_0x8055('0x3e'),_0x5b95b5['id']);return getEndUser(_0x438298,_0x3301c8[_0x8055('0x4b')],_0x3301c8[_0x8055('0x4c')]);})[_0x8055('0x17')](function(_0x4e12ac){_0x59179e=_0x4e12ac;logger[_0x8055('0x8')](_0x8055('0x40'),_0x59179e['id']);return getTicket(_0x438298,_0x5b95b5,_0x59179e,_0x10ab6e,_0x3301c8);})[_0x8055('0x17')](function(_0x20875d){if(_0x20875d&&_0x20875d['id']){logger[_0x8055('0x8')](_0x8055('0x18'));logger[_0x8055('0x8')](_0x8055('0x4d'),_0x20875d['id']);logger[_0x8055('0x8')]('[OUTBOUND]',_0x8055('0x41'));emit(util[_0x8055('0xb')](_0x8055('0x42'),_0x161b94['name']),_0x8055('0x4e'),{'uri':util[_0x8055('0xb')](_0x8055('0x43'),_0x438298[_0x8055('0x1b')],_0x20875d['id'])});}})[_0x8055('0x44')](function(_0x37116f){logger[_0x8055('0x45')](_0x8055('0x4a'),JSON['stringify'](_0x37116f));});};exports['unmanaged']=function(_0x3657ce,_0x42a429,_0x52f524,_0x5938dd,_0x4af5fa,_0x48def1){var _0xbcb426,_0x22ca1b;_0x48def1[_0x8055('0x1b')]=intUtil['stripTrailingSlash'](_0x48def1[_0x8055('0x1b')]);_0x48def1[_0x8055('0x37')]=intUtil[_0x8055('0x36')](_0x48def1[_0x8055('0x37')]);if(_0x4af5fa&&_0x4af5fa[_0x8055('0x38')]){logger[_0x8055('0x8')]('['+_0x42a429['lastevent']['toUpperCase']()+']',_0x8055('0x39'));_0x42a429['recordingURL']=util[_0x8055('0xb')](_0x8055('0x3b'),_0x48def1[_0x8055('0x37')],_0x42a429[_0x8055('0x3c')],md5(_0x42a429[_0x8055('0x3c')]));}else{_0x42a429['recordingURL']='';}headers[_0x8055('0x3d')]=getAuth(_0x48def1);return getUser(_0x48def1,'')[_0x8055('0x17')](function(_0x356723){_0xbcb426=_0x356723;logger[_0x8055('0x8')](_0x8055('0x3e'),_0xbcb426['id']);return getEndUser(_0x48def1,_0x42a429[_0x8055('0xd')],_0x42a429[_0x8055('0x3f')]);})['then'](function(_0x5d0e84){_0x22ca1b=_0x5d0e84;logger[_0x8055('0x8')](_0x8055('0x40'),_0x22ca1b['id']);return getTicket(_0x48def1,_0xbcb426,_0x22ca1b,_0x52f524,_0x42a429);})[_0x8055('0x17')](function(_0x589037){if(_0x589037){logger[_0x8055('0x8')]('Ticket\x20created!');logger[_0x8055('0x8')]('The\x20Ticket\x20ID\x20is:',_0x589037['id']);}})[_0x8055('0x44')](function(_0x40e8eb){logger[_0x8055('0x45')]('['+_0x42a429[_0x8055('0x4f')][_0x8055('0x50')]()+']',JSON['stringify'](_0x40e8eb));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff