// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa017=['format','calleridname','calleridnum','getString','Subjects','Tags','name','Fields','custom_fields','mapValues','keyBy','value','remoteUri','then','info','Ticket\x20created!','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','POST','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','stringify','GET','forEach','type','string','nameField','toLowerCase','content','idField','customField','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','unmanaged','monitor_format','lastevent','toUpperCase','request-promise','md5','./util','../../../../config/environment','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','merge'];(function(_0x2e9361,_0x471c93){var _0x3c2162=function(_0x5793d8){while(--_0x5793d8){_0x2e9361['push'](_0x2e9361['shift']());}};_0x3c2162(++_0x471c93);}(_0xa017,0x1b6));var _0x7a01=function(_0x32b715,_0x8f0a4d){_0x32b715=_0x32b715-0x0;var _0x198fdd=_0xa017[_0x32b715];return _0x198fdd;};'use strict';var _=require('lodash');var rp=require(_0x7a01('0x0'));var md5=require(_0x7a01('0x1'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x7a01('0x2'));var config=require(_0x7a01('0x3'));var logger=require('../../../../config/logger')(_0x7a01('0x4'));config[_0x7a01('0x5')]=_[_0x7a01('0x6')](config[_0x7a01('0x5')],{'host':_0x7a01('0x7'),'port':0x18eb});var io=require(_0x7a01('0x8'))(new Redis(config[_0x7a01('0x5')]));var headers={'Content-Type':_0x7a01('0x9'),'Accept':_0x7a01('0x9')};function emit(_0x1935bc,_0x1223a3,_0x1cf932){io['to'](_0x1935bc)['emit'](_0x1223a3,_0x1cf932);}function getTicket(_0x47e105,_0x1a585c,_0x4d07d4,_0x5a7fa1,_0x4ff59b){logger['info'](_0x7a01('0xa'));var _0x4d2baf=_[_0x7a01('0xb')]({'responder_id':_0x1a585c['id'],'requester_id':_0x4d07d4['id'],'name':util[_0x7a01('0xc')]('Caller\x20-\x20%s',_0x4ff59b[_0x7a01('0xd')]),'phone':_0x4ff59b[_0x7a01('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x7a01('0xf')](_0x5a7fa1[_0x7a01('0x10')],_0x4ff59b,'\x20'),'description':intUtil[_0x7a01('0xf')](_0x5a7fa1['Descriptions'],_0x4ff59b,'<br>'),'tags':getTags(_0x5a7fa1[_0x7a01('0x11')],_0x7a01('0x12'))},getCustomFields(_0x5a7fa1[_0x7a01('0x13')],_0x4ff59b));_0x4d2baf[_0x7a01('0x14')]=_[_0x7a01('0x15')](_[_0x7a01('0x16')](_0x4d2baf[_0x7a01('0x14')],'id'),_0x7a01('0x17'));return request({'uri':util[_0x7a01('0xc')]('%s/api/v2/tickets',_0x47e105[_0x7a01('0x18')]),'method':'POST','body':_0x4d2baf})[_0x7a01('0x19')](function(_0x4b8a42){logger[_0x7a01('0x1a')](_0x7a01('0x1b'));return _0x4b8a42;});}function getUser(_0x3b5e60,_0x198eb6){if(intUtil['validateEmail'](_0x198eb6)){return request({'uri':util[_0x7a01('0xc')](_0x7a01('0x1c'),_0x3b5e60['remoteUri']),'qs':{'email':_0x198eb6}})[_0x7a01('0x19')](function(_0x5f4346){if(_0x5f4346[_0x7a01('0x1d')]){logger[_0x7a01('0x1a')](_0x7a01('0x1e'));return _[_0x7a01('0x1f')](_0x5f4346,function(_0x37cf7c){return _0x37cf7c[_0x7a01('0x20')][_0x7a01('0x21')]===_0x198eb6;});}else{logger[_0x7a01('0x1a')](_0x7a01('0x22'));return request({'uri':util[_0x7a01('0xc')](_0x7a01('0x23'),_0x3b5e60[_0x7a01('0x18')])})[_0x7a01('0x19')](function(_0x2db819){logger['info']('Admin\x20account\x20selected.');return _0x2db819;});}});}else{logger[_0x7a01('0x1a')](_0x7a01('0x24'));return request({'uri':util[_0x7a01('0xc')](_0x7a01('0x23'),_0x3b5e60['remoteUri'])})['then'](function(_0x2f0c5e){logger[_0x7a01('0x1a')](_0x7a01('0x25'));return _0x2f0c5e;});}}function getEndUser(_0x3bce6e,_0x22e3b4,_0x5bd43e){logger[_0x7a01('0x1a')](_0x7a01('0x26'),_0x5bd43e);return request({'uri':util['format']('%s/api/v2/contacts',_0x3bce6e['remoteUri']),'qs':{'phone':_0x5bd43e}})[_0x7a01('0x19')](function(_0x3ed806){if(_0x3ed806['length']){logger[_0x7a01('0x1a')](_0x7a01('0x27'));return _['find'](_0x3ed806,{'phone':_0x5bd43e});}else{logger[_0x7a01('0x1a')](_0x7a01('0x28'));return request({'uri':util[_0x7a01('0xc')](_0x7a01('0x29'),_0x3bce6e[_0x7a01('0x18')]),'method':_0x7a01('0x2a'),'body':{'name':_0x22e3b4,'phone':_0x5bd43e}})[_0x7a01('0x19')](function(_0x19d867){logger[_0x7a01('0x1a')](_0x7a01('0x2b'));return _0x19d867;});}});}function getAuth(_0x1c191c){return util[_0x7a01('0xc')](_0x7a01('0x2c'),new Buffer(_0x1c191c[_0x7a01('0x2d')]+':X')[_0x7a01('0x2e')](_0x7a01('0x2f')));}function request(_0xb84f12){logger[_0x7a01('0x30')]('[HTTP]',JSON[_0x7a01('0x31')](_0xb84f12));return rp(_[_0x7a01('0x6')](_0xb84f12,{'method':_0x7a01('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x5e6558,_0x92e4a0){var _0x23a4bc=[];if(_0x5e6558&&_0x5e6558['length']>0x0){_0x23a4bc=_['map'](_0x5e6558,_0x92e4a0);}return _0x23a4bc;}function getCustomFields(_0x8f6aa0,_0x5ae9bd){var _0x5e96ce=[];var _0x5df70d={'custom_fields':[]};if(_0x8f6aa0['length']>0x0){_[_0x7a01('0x33')](_0x8f6aa0,function(_0x6cbe18){if(_0x6cbe18[_0x7a01('0x34')]===_0x7a01('0x35')&&_0x6cbe18[_0x7a01('0x36')]&&!_0x6cbe18['customField']){_0x5df70d[_0x6cbe18[_0x7a01('0x36')][_0x7a01('0x37')]()]=_0x6cbe18[_0x7a01('0x38')][_0x7a01('0x2e')]();}else if(_0x6cbe18[_0x7a01('0x34')]==='string'&&_0x6cbe18[_0x7a01('0x39')]&&_0x6cbe18[_0x7a01('0x3a')]){_0x5df70d[_0x7a01('0x14')][_0x7a01('0x3b')]({'id':_0x6cbe18['idField'],'value':_0x6cbe18[_0x7a01('0x38')][_0x7a01('0x2e')]()});}else if(_0x6cbe18[_0x7a01('0x34')]===_0x7a01('0x3c')&&_0x6cbe18[_0x7a01('0x3d')]&&_0x6cbe18[_0x7a01('0x39')]&&_0x6cbe18[_0x7a01('0x3a')]){_0x5ae9bd[_0x6cbe18['variableName']]&&_0x5df70d[_0x7a01('0x14')][_0x7a01('0x3b')]({'id':_0x6cbe18['idField'],'value':_0x5ae9bd[_0x6cbe18[_0x7a01('0x3d')]]['toString']()});}else if(_0x6cbe18[_0x7a01('0x34')]===_0x7a01('0x3e')&&_0x6cbe18[_0x7a01('0x3f')]&&_0x6cbe18[_0x7a01('0x3f')][_0x7a01('0x12')]&&_0x6cbe18[_0x7a01('0x39')]&&_0x6cbe18[_0x7a01('0x3a')]){_0x5ae9bd[_0x6cbe18[_0x7a01('0x3f')]['name']['toLowerCase']()]&&_0x5df70d[_0x7a01('0x14')][_0x7a01('0x3b')]({'id':_0x6cbe18[_0x7a01('0x39')],'value':_0x5ae9bd[_0x6cbe18[_0x7a01('0x3f')][_0x7a01('0x12')]['toLowerCase']()][_0x7a01('0x2e')]()});}});}return _0x5df70d;}exports[_0x7a01('0x40')]=function(_0x521584,_0x9bd05b,_0xc725d2,_0x3ef43b,_0x5090ba,_0x3331d3){var _0x24477f,_0x4c1ff4;_0x3331d3['remoteUri']=intUtil[_0x7a01('0x41')](_0x3331d3[_0x7a01('0x18')]);_0x3331d3['serverUrl']=intUtil[_0x7a01('0x41')](_0x3331d3[_0x7a01('0x42')]);if(_0x5090ba&&_0x5090ba['monitor_format']){logger[_0x7a01('0x1a')](_0x7a01('0x43'),_0x7a01('0x44'));_0x9bd05b['recordingURL']=util[_0x7a01('0xc')](_0x7a01('0x45'),_0x3331d3[_0x7a01('0x42')],_0x9bd05b['uniqueid'],md5(_0x9bd05b[_0x7a01('0x46')]));}else{_0x9bd05b[_0x7a01('0x47')]='';}headers[_0x7a01('0x48')]=getAuth(_0x3331d3);return getUser(_0x3331d3,_0x3ef43b[_0x7a01('0x21')])[_0x7a01('0x19')](function(_0x38fa9b){_0x24477f=_0x38fa9b;logger[_0x7a01('0x1a')](_0x7a01('0x49'),_0x24477f['id']);return getEndUser(_0x3331d3,_0x9bd05b['calleridname'],_0x9bd05b[_0x7a01('0xe')]);})['then'](function(_0x14c6cc){_0x4c1ff4=_0x14c6cc;logger[_0x7a01('0x1a')](_0x7a01('0x4a'),_0x4c1ff4['id']);return getTicket(_0x3331d3,_0x24477f,_0x4c1ff4,_0xc725d2,_0x9bd05b);})['then'](function(_0x11d1b9){if(_0x11d1b9&&_0x11d1b9['id']){logger[_0x7a01('0x1a')](_0x7a01('0x1b'));logger[_0x7a01('0x1a')](_0x7a01('0x4b'),_0x11d1b9['id']);logger[_0x7a01('0x1a')](_0x7a01('0x43'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x7a01('0x4c'),_0x3ef43b[_0x7a01('0x12')]),_0x7a01('0x4d'),{'uri':util[_0x7a01('0xc')](_0x7a01('0x4e'),_0x3331d3[_0x7a01('0x18')],_0x11d1b9['id'])});}})[_0x7a01('0x4f')](function(_0x5e161f){logger[_0x7a01('0x50')](_0x7a01('0x43'),JSON['stringify'](_0x5e161f));});};exports[_0x7a01('0x51')]=function(_0x29259b,_0x8f55ab,_0x20abf1,_0x14463f,_0x4c48fb,_0x55689c,_0x2f2035){var _0x24cfd6,_0x450456;_0x55689c[_0x7a01('0x18')]=intUtil[_0x7a01('0x41')](_0x55689c[_0x7a01('0x18')]);_0x55689c['serverUrl']=intUtil[_0x7a01('0x41')](_0x55689c[_0x7a01('0x42')]);if(_0x2f2035&&_0x2f2035[_0x7a01('0x52')]&&_0x2f2035[_0x7a01('0x52')]!==_0x7a01('0x53')){logger[_0x7a01('0x1a')](_0x7a01('0x54'),'Recording\x20is\x20enabled!');_0x8f55ab['recordingURL']=util[_0x7a01('0xc')](_0x7a01('0x45'),_0x55689c[_0x7a01('0x42')],_0x8f55ab[_0x7a01('0x46')],md5(_0x8f55ab[_0x7a01('0x46')]));}headers[_0x7a01('0x48')]=getAuth(_0x55689c);return getUser(_0x55689c,_0x14463f[_0x7a01('0x21')])['then'](function(_0x3bfd0a){_0x24cfd6=_0x3bfd0a;logger[_0x7a01('0x1a')](_0x7a01('0x49'),_0x24cfd6['id']);return getEndUser(_0x55689c,_0x8f55ab[_0x7a01('0x55')],_0x8f55ab['destcalleridnum']);})['then'](function(_0x10a1b5){_0x450456=_0x10a1b5;logger[_0x7a01('0x1a')](_0x7a01('0x4a'),_0x450456['id']);return getTicket(_0x55689c,_0x24cfd6,_0x450456,_0x20abf1,_0x8f55ab);})['then'](function(_0xd7ebab){if(_0xd7ebab&&_0xd7ebab['id']){logger['info'](_0x7a01('0x1b'));logger['info'](_0x7a01('0x4b'),_0xd7ebab['id']);logger[_0x7a01('0x1a')](_0x7a01('0x54'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x7a01('0xc')](_0x7a01('0x4c'),_0x14463f[_0x7a01('0x12')]),'trigger:browser:url',{'uri':util['format'](_0x7a01('0x4e'),_0x55689c['remoteUri'],_0xd7ebab['id'])});}})[_0x7a01('0x4f')](function(_0x1e3910){logger[_0x7a01('0x50')]('[OUTBOUND]',JSON['stringify'](_0x1e3910));});};exports[_0x7a01('0x56')]=function(_0x558298,_0x23fb0f,_0x516222,_0x2ff22e,_0xd373d0,_0x4cd87f){var _0x14ba5e,_0x35771e;_0x4cd87f['remoteUri']=intUtil['stripTrailingSlash'](_0x4cd87f[_0x7a01('0x18')]);_0x4cd87f[_0x7a01('0x42')]=intUtil['stripTrailingSlash'](_0x4cd87f[_0x7a01('0x42')]);if(_0xd373d0&&_0xd373d0[_0x7a01('0x57')]){logger[_0x7a01('0x1a')]('['+_0x23fb0f[_0x7a01('0x58')][_0x7a01('0x59')]()+']',_0x7a01('0x44'));_0x23fb0f[_0x7a01('0x47')]=util[_0x7a01('0xc')](_0x7a01('0x45'),_0x4cd87f['serverUrl'],_0x23fb0f[_0x7a01('0x46')],md5(_0x23fb0f[_0x7a01('0x46')]));}else{_0x23fb0f[_0x7a01('0x47')]='';}headers[_0x7a01('0x48')]=getAuth(_0x4cd87f);return getUser(_0x4cd87f,'')[_0x7a01('0x19')](function(_0x272d9d){_0x14ba5e=_0x272d9d;logger[_0x7a01('0x1a')](_0x7a01('0x49'),_0x14ba5e['id']);return getEndUser(_0x4cd87f,_0x23fb0f[_0x7a01('0xd')],_0x23fb0f[_0x7a01('0xe')]);})[_0x7a01('0x19')](function(_0x3f11f7){_0x35771e=_0x3f11f7;logger[_0x7a01('0x1a')](_0x7a01('0x4a'),_0x35771e['id']);return getTicket(_0x4cd87f,_0x14ba5e,_0x35771e,_0x516222,_0x23fb0f);})['then'](function(_0x544850){if(_0x544850){logger[_0x7a01('0x1a')](_0x7a01('0x1b'));logger[_0x7a01('0x1a')](_0x7a01('0x4b'),_0x544850['id']);}})[_0x7a01('0x4f')](function(_0x51ad5f){logger[_0x7a01('0x50')]('['+_0x23fb0f[_0x7a01('0x58')][_0x7a01('0x59')]()+']',JSON[_0x7a01('0x31')](_0x51ad5f));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff