// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xbb90=['unmanaged','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','defaults','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','remoteUri','Admin\x20account\x20selected.','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','Enduser\x20created.','Basic\x20%s','apiKey','toString','[HTTP]','map','type','nameField','content','string','idField','customField','push','variableName','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/helpdesk/tickets/%d','stringify','recordingFormat','Recording\x20is\x20enabled!','[OUTBOUND]','user:%s','catch','error'];(function(_0x4b4ef2,_0x325d22){var _0x2404cc=function(_0x178db1){while(--_0x178db1){_0x4b4ef2['push'](_0x4b4ef2['shift']());}};_0x2404cc(++_0x325d22);}(_0xbb90,0x1bf));var _0x0bb9=function(_0x36ff59,_0x4c2884){_0x36ff59=_0x36ff59-0x0;var _0x32df9d=_0xbb90[_0x36ff59];return _0x32df9d;};'use strict';var _=require(_0x0bb9('0x0'));var rp=require(_0x0bb9('0x1'));var md5=require(_0x0bb9('0x2'));var util=require('util');var Redis=require(_0x0bb9('0x3'));var intUtil=require(_0x0bb9('0x4'));var config=require(_0x0bb9('0x5'));var logger=require(_0x0bb9('0x6'))(_0x0bb9('0x7'));config['redis']=_[_0x0bb9('0x8')](config[_0x0bb9('0x9')],{'host':_0x0bb9('0xa'),'port':0x18eb});var io=require(_0x0bb9('0xb'))(new Redis(config[_0x0bb9('0x9')]));var headers={'Content-Type':_0x0bb9('0xc'),'Accept':_0x0bb9('0xc')};function emit(_0xb9e072,_0x5e2c5a,_0x107d0a){io['to'](_0xb9e072)[_0x0bb9('0xd')](_0x5e2c5a,_0x107d0a);}function getTicket(_0x4cac3b,_0x7f6c5f,_0x179a82,_0x323785,_0x45b52e){logger[_0x0bb9('0xe')](_0x0bb9('0xf'));var _0x4d904a=_[_0x0bb9('0x10')]({'responder_id':_0x7f6c5f['id'],'requester_id':_0x179a82['id'],'name':util[_0x0bb9('0x11')](_0x0bb9('0x12'),_0x45b52e[_0x0bb9('0x13')]),'phone':_0x45b52e['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x0bb9('0x14')](_0x323785[_0x0bb9('0x15')],_0x45b52e,'\x20'),'description':intUtil[_0x0bb9('0x14')](_0x323785[_0x0bb9('0x16')],_0x45b52e,_0x0bb9('0x17')),'tags':getTags(_0x323785[_0x0bb9('0x18')],_0x0bb9('0x19'))},getCustomFields(_0x323785[_0x0bb9('0x1a')],_0x45b52e));_0x4d904a[_0x0bb9('0x1b')]=_[_0x0bb9('0x1c')](_[_0x0bb9('0x1d')](_0x4d904a['custom_fields'],'id'),_0x0bb9('0x1e'));return request({'uri':util['format']('%s/api/v2/tickets',_0x4cac3b['remoteUri']),'method':_0x0bb9('0x1f'),'body':_0x4d904a})[_0x0bb9('0x20')](function(_0x20b113){logger[_0x0bb9('0xe')](_0x0bb9('0x21'));return _0x20b113;});}function getUser(_0x3de5b0,_0x2d7369){if(intUtil[_0x0bb9('0x22')](_0x2d7369)){return request({'uri':util[_0x0bb9('0x11')](_0x0bb9('0x23'),_0x3de5b0['remoteUri']),'qs':{'email':_0x2d7369}})[_0x0bb9('0x20')](function(_0x52a4ee){if(_0x52a4ee[_0x0bb9('0x24')]){logger[_0x0bb9('0xe')]('Agent\x20found!');return _['find'](_0x52a4ee,function(_0x2e3c0d){return _0x2e3c0d[_0x0bb9('0x25')][_0x0bb9('0x26')]===_0x2d7369;});}else{logger[_0x0bb9('0xe')](_0x0bb9('0x27'));return request({'uri':util[_0x0bb9('0x11')]('%s/api/v2/agents/me',_0x3de5b0['remoteUri'])})[_0x0bb9('0x20')](function(_0x4c1b5d){logger[_0x0bb9('0xe')]('Admin\x20account\x20selected.');return _0x4c1b5d;});}});}else{logger[_0x0bb9('0xe')](_0x0bb9('0x28'));return request({'uri':util['format']('%s/api/v2/agents/me',_0x3de5b0[_0x0bb9('0x29')])})[_0x0bb9('0x20')](function(_0x243465){logger[_0x0bb9('0xe')](_0x0bb9('0x2a'));return _0x243465;});}}function getEndUser(_0x270717,_0xe3ddbc,_0xd089f7){logger[_0x0bb9('0xe')]('Searching\x20enduser\x20with\x20phone',_0xd089f7);return request({'uri':util['format']('%s/api/v2/contacts',_0x270717[_0x0bb9('0x29')]),'qs':{'phone':_0xd089f7}})['then'](function(_0x4476e8){if(_0x4476e8[_0x0bb9('0x24')]){logger[_0x0bb9('0xe')](_0x0bb9('0x2b'));return _[_0x0bb9('0x2c')](_0x4476e8,{'phone':_0xd089f7});}else{logger[_0x0bb9('0xe')](_0x0bb9('0x2d'));return request({'uri':util[_0x0bb9('0x11')](_0x0bb9('0x2e'),_0x270717[_0x0bb9('0x29')]),'method':_0x0bb9('0x1f'),'body':{'name':_0xe3ddbc,'phone':_0xd089f7}})[_0x0bb9('0x20')](function(_0x164b2b){logger[_0x0bb9('0xe')](_0x0bb9('0x2f'));return _0x164b2b;});}});}function getAuth(_0x1a589){return util[_0x0bb9('0x11')](_0x0bb9('0x30'),new Buffer(_0x1a589[_0x0bb9('0x31')]+':X')[_0x0bb9('0x32')]('base64'));}function request(_0x52d47b){logger['debug'](_0x0bb9('0x33'),JSON['stringify'](_0x52d47b));return rp(_['defaults'](_0x52d47b,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x196e6a,_0x5eb76f){var _0x3c6c1c=[];if(_0x196e6a&&_0x196e6a[_0x0bb9('0x24')]>0x0){_0x3c6c1c=_[_0x0bb9('0x34')](_0x196e6a,_0x5eb76f);}return _0x3c6c1c;}function getCustomFields(_0x4356fa,_0x1339e9){var _0x2c20a6=[];var _0x41b44b={'custom_fields':[]};if(_0x4356fa['length']>0x0){_['forEach'](_0x4356fa,function(_0x5af35b){if(_0x5af35b[_0x0bb9('0x35')]==='string'&&_0x5af35b[_0x0bb9('0x36')]&&!_0x5af35b['customField']){_0x41b44b[_0x5af35b[_0x0bb9('0x36')]['toLowerCase']()]=_0x5af35b[_0x0bb9('0x37')][_0x0bb9('0x32')]();}else if(_0x5af35b[_0x0bb9('0x35')]===_0x0bb9('0x38')&&_0x5af35b[_0x0bb9('0x39')]&&_0x5af35b[_0x0bb9('0x3a')]){_0x41b44b[_0x0bb9('0x1b')][_0x0bb9('0x3b')]({'id':_0x5af35b[_0x0bb9('0x39')],'value':_0x5af35b[_0x0bb9('0x37')][_0x0bb9('0x32')]()});}else if(_0x5af35b['type']==='variable'&&_0x5af35b[_0x0bb9('0x3c')]&&_0x5af35b[_0x0bb9('0x39')]&&_0x5af35b[_0x0bb9('0x3a')]){_0x1339e9[_0x5af35b['variableName']]&&_0x41b44b[_0x0bb9('0x1b')][_0x0bb9('0x3b')]({'id':_0x5af35b[_0x0bb9('0x39')],'value':_0x1339e9[_0x5af35b['variableName']][_0x0bb9('0x32')]()});}else if(_0x5af35b[_0x0bb9('0x35')]===_0x0bb9('0x3d')&&_0x5af35b[_0x0bb9('0x3e')]&&_0x5af35b[_0x0bb9('0x3e')]['name']&&_0x5af35b[_0x0bb9('0x39')]&&_0x5af35b[_0x0bb9('0x3a')]){_0x1339e9[_0x5af35b[_0x0bb9('0x3e')][_0x0bb9('0x19')][_0x0bb9('0x3f')]()]&&_0x41b44b[_0x0bb9('0x1b')][_0x0bb9('0x3b')]({'id':_0x5af35b['idField'],'value':_0x1339e9[_0x5af35b[_0x0bb9('0x3e')][_0x0bb9('0x19')][_0x0bb9('0x3f')]()][_0x0bb9('0x32')]()});}});}return _0x41b44b;}exports[_0x0bb9('0x40')]=function(_0x57dae9,_0x5bd862,_0x3f61a4,_0x262e9d,_0x36f83f,_0x30ff3a){var _0x51d105,_0x2d892d;_0x30ff3a[_0x0bb9('0x29')]=intUtil[_0x0bb9('0x41')](_0x30ff3a[_0x0bb9('0x29')]);_0x30ff3a[_0x0bb9('0x42')]=intUtil[_0x0bb9('0x41')](_0x30ff3a[_0x0bb9('0x42')]);if(_0x36f83f&&_0x36f83f[_0x0bb9('0x43')]){logger[_0x0bb9('0xe')](_0x0bb9('0x44'),'Recording\x20is\x20enabled!');_0x5bd862[_0x0bb9('0x45')]=util[_0x0bb9('0x11')](_0x0bb9('0x46'),_0x30ff3a['serverUrl'],_0x5bd862[_0x0bb9('0x47')],md5(_0x5bd862[_0x0bb9('0x47')]));}else{_0x5bd862['recordingURL']='';}headers[_0x0bb9('0x48')]=getAuth(_0x30ff3a);return getUser(_0x30ff3a,_0x262e9d['email'])[_0x0bb9('0x20')](function(_0x2dce15){_0x51d105=_0x2dce15;logger[_0x0bb9('0xe')](_0x0bb9('0x49'),_0x51d105['id']);return getEndUser(_0x30ff3a,_0x5bd862[_0x0bb9('0x13')],_0x5bd862[_0x0bb9('0x4a')]);})[_0x0bb9('0x20')](function(_0x37cb24){_0x2d892d=_0x37cb24;logger[_0x0bb9('0xe')](_0x0bb9('0x4b'),_0x2d892d['id']);return getTicket(_0x30ff3a,_0x51d105,_0x2d892d,_0x3f61a4,_0x5bd862);})['then'](function(_0x493f85){if(_0x493f85&&_0x493f85['id']){logger[_0x0bb9('0xe')]('Ticket\x20created!');logger[_0x0bb9('0xe')](_0x0bb9('0x4c'),_0x493f85['id']);logger[_0x0bb9('0xe')](_0x0bb9('0x44'),_0x0bb9('0x4d'));emit(util[_0x0bb9('0x11')]('user:%s',_0x262e9d[_0x0bb9('0x19')]),_0x0bb9('0x4e'),{'uri':util['format'](_0x0bb9('0x4f'),_0x30ff3a[_0x0bb9('0x29')],_0x493f85['id'])});}})['catch'](function(_0x4135d4){logger['error'](_0x0bb9('0x44'),JSON[_0x0bb9('0x50')](_0x4135d4));});};exports['outbound']=function(_0x55487e,_0x185793,_0x22c431,_0x2011a1,_0x3cd9a1,_0x22a814,_0x1215d5){var _0x5cf173,_0x43e016;_0x22a814['remoteUri']=intUtil['stripTrailingSlash'](_0x22a814[_0x0bb9('0x29')]);_0x22a814[_0x0bb9('0x42')]=intUtil[_0x0bb9('0x41')](_0x22a814[_0x0bb9('0x42')]);if(_0x1215d5&&_0x1215d5[_0x0bb9('0x51')]&&_0x1215d5[_0x0bb9('0x51')]!=='none'){logger['info']('[OUTBOUND]',_0x0bb9('0x52'));_0x185793[_0x0bb9('0x45')]=util[_0x0bb9('0x11')](_0x0bb9('0x46'),_0x22a814[_0x0bb9('0x42')],_0x185793['uniqueid'],md5(_0x185793[_0x0bb9('0x47')]));}headers[_0x0bb9('0x48')]=getAuth(_0x22a814);return getUser(_0x22a814,_0x2011a1['email'])[_0x0bb9('0x20')](function(_0x19cda7){_0x5cf173=_0x19cda7;logger['info'](_0x0bb9('0x49'),_0x5cf173['id']);return getEndUser(_0x22a814,_0x185793['destcalleridname'],_0x185793['destcalleridnum']);})[_0x0bb9('0x20')](function(_0x925e48){_0x43e016=_0x925e48;logger['info']('The\x20Enduser\x20ID\x20is:',_0x43e016['id']);return getTicket(_0x22a814,_0x5cf173,_0x43e016,_0x22c431,_0x185793);})['then'](function(_0x48b4d6){if(_0x48b4d6&&_0x48b4d6['id']){logger['info'](_0x0bb9('0x21'));logger['info'](_0x0bb9('0x4c'),_0x48b4d6['id']);logger['info'](_0x0bb9('0x53'),_0x0bb9('0x4d'));emit(util[_0x0bb9('0x11')](_0x0bb9('0x54'),_0x2011a1[_0x0bb9('0x19')]),_0x0bb9('0x4e'),{'uri':util[_0x0bb9('0x11')](_0x0bb9('0x4f'),_0x22a814[_0x0bb9('0x29')],_0x48b4d6['id'])});}})[_0x0bb9('0x55')](function(_0x3d4052){logger[_0x0bb9('0x56')](_0x0bb9('0x53'),JSON[_0x0bb9('0x50')](_0x3d4052));});};exports[_0x0bb9('0x57')]=function(_0x558840,_0x186ca5,_0x2d92df,_0x4522ea,_0x8767b3,_0x22c796){var _0x1219e6,_0x2076e4;_0x22c796[_0x0bb9('0x29')]=intUtil[_0x0bb9('0x41')](_0x22c796[_0x0bb9('0x29')]);_0x22c796['serverUrl']=intUtil[_0x0bb9('0x41')](_0x22c796[_0x0bb9('0x42')]);if(_0x8767b3&&_0x8767b3['monitor_format']){logger[_0x0bb9('0xe')]('['+_0x186ca5['lastevent'][_0x0bb9('0x58')]()+']',_0x0bb9('0x52'));_0x186ca5[_0x0bb9('0x45')]=util['format'](_0x0bb9('0x46'),_0x22c796[_0x0bb9('0x42')],_0x186ca5[_0x0bb9('0x47')],md5(_0x186ca5['uniqueid']));}else{_0x186ca5[_0x0bb9('0x45')]='';}headers[_0x0bb9('0x48')]=getAuth(_0x22c796);return getUser(_0x22c796,'')[_0x0bb9('0x20')](function(_0x2e59cd){_0x1219e6=_0x2e59cd;logger[_0x0bb9('0xe')](_0x0bb9('0x49'),_0x1219e6['id']);return getEndUser(_0x22c796,_0x186ca5[_0x0bb9('0x13')],_0x186ca5[_0x0bb9('0x4a')]);})[_0x0bb9('0x20')](function(_0x3332b4){_0x2076e4=_0x3332b4;logger['info'](_0x0bb9('0x4b'),_0x2076e4['id']);return getTicket(_0x22c796,_0x1219e6,_0x2076e4,_0x2d92df,_0x186ca5);})[_0x0bb9('0x20')](function(_0x339b3c){if(_0x339b3c){logger['info'](_0x0bb9('0x21'));logger[_0x0bb9('0xe')](_0x0bb9('0x4c'),_0x339b3c['id']);}})[_0x0bb9('0x55')](function(_0x430547){logger[_0x0bb9('0x56')]('['+_0x186ca5['lastevent'][_0x0bb9('0x58')]()+']',JSON[_0x0bb9('0x50')](_0x430547));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff