// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xff7c=['[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Authorization','The\x20User\x20ID\x20is:','destcalleridname','The\x20Enduser\x20ID\x20is:','trigger:browser:url','[ABANDONED]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','request-promise','md5','util','ioredis','./util','../../../../config/logger','localhost','socket.io-emitter','redis','application/json','emit','merge','format','Caller\x20-\x20%s','getString','Subjects','Descriptions','<br>','Fields','custom_fields','mapValues','keyBy','remoteUri','POST','then','info','Ticket\x20created!','validateEmail','length','Agent\x20found!','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','find','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','[HTTP]','stringify','defaults','GET','map','forEach','type','string','customField','toLowerCase','content','idField','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format'];(function(_0x47f7da,_0x4f3ff8){var _0x9fd378=function(_0x502f74){while(--_0x502f74){_0x47f7da['push'](_0x47f7da['shift']());}};_0x9fd378(++_0x4f3ff8);}(_0xff7c,0x11b));var _0xcff7=function(_0x32b542,_0x4512fa){_0x32b542=_0x32b542-0x0;var _0x554d54=_0xff7c[_0x32b542];return _0x554d54;};'use strict';var _=require('lodash');var rp=require(_0xcff7('0x0'));var md5=require(_0xcff7('0x1'));var util=require(_0xcff7('0x2'));var Redis=require(_0xcff7('0x3'));var intUtil=require(_0xcff7('0x4'));var config=require('../../../../config/environment');var logger=require(_0xcff7('0x5'))('freshdesk');config['redis']=_['defaults'](config['redis'],{'host':_0xcff7('0x6'),'port':0x18eb});var io=require(_0xcff7('0x7'))(new Redis(config[_0xcff7('0x8')]));var headers={'Content-Type':_0xcff7('0x9'),'Accept':'application/json'};function emit(_0x372247,_0x4c87fc,_0x138887){io['to'](_0x372247)[_0xcff7('0xa')](_0x4c87fc,_0x138887);}function getTicket(_0x465ac3,_0x21ae2c,_0x3c1bbd,_0x1f59be,_0x1d5816){logger['info']('Creating\x20new\x20ticket...');var _0x2990e7=_[_0xcff7('0xb')]({'responder_id':_0x21ae2c['id'],'requester_id':_0x3c1bbd['id'],'name':util[_0xcff7('0xc')](_0xcff7('0xd'),_0x1d5816['calleridname']),'phone':_0x1d5816['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xcff7('0xe')](_0x1f59be[_0xcff7('0xf')],_0x1d5816,'\x20'),'description':intUtil[_0xcff7('0xe')](_0x1f59be[_0xcff7('0x10')],_0x1d5816,_0xcff7('0x11')),'tags':getTags(_0x1f59be['Tags'],'name')},getCustomFields(_0x1f59be[_0xcff7('0x12')],_0x1d5816));_0x2990e7[_0xcff7('0x13')]=_[_0xcff7('0x14')](_[_0xcff7('0x15')](_0x2990e7['custom_fields'],'id'),'value');return request({'uri':util[_0xcff7('0xc')]('%s/api/v2/tickets',_0x465ac3[_0xcff7('0x16')]),'method':_0xcff7('0x17'),'body':_0x2990e7})[_0xcff7('0x18')](function(_0x32afd6){logger[_0xcff7('0x19')](_0xcff7('0x1a'));return _0x32afd6;});}function getUser(_0x524ac6,_0x49e6ed){if(intUtil[_0xcff7('0x1b')](_0x49e6ed)){return request({'uri':util[_0xcff7('0xc')]('%s/api/v2/agents',_0x524ac6['remoteUri']),'qs':{'email':_0x49e6ed}})[_0xcff7('0x18')](function(_0x403650){if(_0x403650[_0xcff7('0x1c')]){logger[_0xcff7('0x19')](_0xcff7('0x1d'));return _['find'](_0x403650,function(_0x105a33){return _0x105a33[_0xcff7('0x1e')][_0xcff7('0x1f')]===_0x49e6ed;});}else{logger[_0xcff7('0x19')](_0xcff7('0x20'));return request({'uri':util[_0xcff7('0xc')](_0xcff7('0x21'),_0x524ac6[_0xcff7('0x16')])})['then'](function(_0x3024f2){logger[_0xcff7('0x19')]('Admin\x20account\x20selected.');return _0x3024f2;});}});}else{logger[_0xcff7('0x19')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xcff7('0x21'),_0x524ac6[_0xcff7('0x16')])})[_0xcff7('0x18')](function(_0x35039d){logger[_0xcff7('0x19')](_0xcff7('0x22'));return _0x35039d;});}}function getEndUser(_0x3b569a,_0x13da2d,_0x202898){logger[_0xcff7('0x19')](_0xcff7('0x23'),_0x202898);return request({'uri':util[_0xcff7('0xc')](_0xcff7('0x24'),_0x3b569a['remoteUri']),'qs':{'phone':_0x202898}})['then'](function(_0x10167a){if(_0x10167a['length']){logger['info']('Enduser\x20found!');return _[_0xcff7('0x25')](_0x10167a,{'phone':_0x202898});}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format']('%s/api/v2/contacts',_0x3b569a[_0xcff7('0x16')]),'method':_0xcff7('0x17'),'body':{'name':_0x13da2d,'phone':_0x202898}})[_0xcff7('0x18')](function(_0x4f7fde){logger[_0xcff7('0x19')](_0xcff7('0x26'));return _0x4f7fde;});}});}function getAuth(_0x4f8e88){return util[_0xcff7('0xc')](_0xcff7('0x27'),new Buffer(_0x4f8e88[_0xcff7('0x28')]+':X')[_0xcff7('0x29')](_0xcff7('0x2a')));}function request(_0x55dadb){logger['debug'](_0xcff7('0x2b'),JSON[_0xcff7('0x2c')](_0x55dadb));return rp(_[_0xcff7('0x2d')](_0x55dadb,{'method':_0xcff7('0x2e'),'headers':headers,'json':!![]}));}function getTags(_0x1461f7,_0x3afd85){var _0x3b64d8=[];if(_0x1461f7&&_0x1461f7[_0xcff7('0x1c')]>0x0){_0x3b64d8=_[_0xcff7('0x2f')](_0x1461f7,_0x3afd85);}return _0x3b64d8;}function getCustomFields(_0x6e354b,_0x5598ec){var _0x5bce70=[];var _0x49a361={'custom_fields':[]};if(_0x6e354b[_0xcff7('0x1c')]>0x0){_[_0xcff7('0x30')](_0x6e354b,function(_0x3d3acf){if(_0x3d3acf[_0xcff7('0x31')]===_0xcff7('0x32')&&_0x3d3acf['nameField']&&!_0x3d3acf[_0xcff7('0x33')]){_0x49a361[_0x3d3acf['nameField'][_0xcff7('0x34')]()]=_0x3d3acf[_0xcff7('0x35')][_0xcff7('0x29')]();}else if(_0x3d3acf[_0xcff7('0x31')]===_0xcff7('0x32')&&_0x3d3acf[_0xcff7('0x36')]&&_0x3d3acf[_0xcff7('0x33')]){_0x49a361[_0xcff7('0x13')][_0xcff7('0x37')]({'id':_0x3d3acf[_0xcff7('0x36')],'value':_0x3d3acf['content'][_0xcff7('0x29')]()});}else if(_0x3d3acf['type']===_0xcff7('0x38')&&_0x3d3acf['variableName']&&_0x3d3acf[_0xcff7('0x36')]&&_0x3d3acf[_0xcff7('0x33')]){_0x5598ec[_0x3d3acf[_0xcff7('0x39')]]&&_0x49a361[_0xcff7('0x13')]['push']({'id':_0x3d3acf['idField'],'value':_0x5598ec[_0x3d3acf[_0xcff7('0x39')]]['toString']()});}else if(_0x3d3acf[_0xcff7('0x31')]===_0xcff7('0x3a')&&_0x3d3acf[_0xcff7('0x3b')]&&_0x3d3acf[_0xcff7('0x3b')][_0xcff7('0x3c')]&&_0x3d3acf[_0xcff7('0x36')]&&_0x3d3acf[_0xcff7('0x33')]){_0x5598ec[_0x3d3acf['Variable'][_0xcff7('0x3c')][_0xcff7('0x34')]()]&&_0x49a361[_0xcff7('0x13')][_0xcff7('0x37')]({'id':_0x3d3acf[_0xcff7('0x36')],'value':_0x5598ec[_0x3d3acf['Variable'][_0xcff7('0x3c')][_0xcff7('0x34')]()][_0xcff7('0x29')]()});}});}return _0x49a361;}exports[_0xcff7('0x3d')]=function(_0x4431eb,_0x4dd565,_0x48e34d,_0x1c31b6,_0x957698,_0xffa99e){var _0x3dcc27,_0x3994f0;_0xffa99e['remoteUri']=intUtil[_0xcff7('0x3e')](_0xffa99e[_0xcff7('0x16')]);_0xffa99e[_0xcff7('0x3f')]=intUtil['stripTrailingSlash'](_0xffa99e[_0xcff7('0x3f')]);if(_0x957698&&_0x957698[_0xcff7('0x40')]){logger[_0xcff7('0x19')](_0xcff7('0x41'),_0xcff7('0x42'));_0x4dd565[_0xcff7('0x43')]=util[_0xcff7('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xffa99e[_0xcff7('0x3f')],_0x4dd565[_0xcff7('0x44')],md5(_0x4dd565[_0xcff7('0x44')]));}else{_0x4dd565[_0xcff7('0x43')]='';}headers['Authorization']=getAuth(_0xffa99e);return getUser(_0xffa99e,_0x1c31b6[_0xcff7('0x1f')])[_0xcff7('0x18')](function(_0x461d4c){_0x3dcc27=_0x461d4c;logger['info']('The\x20User\x20ID\x20is:',_0x3dcc27['id']);return getEndUser(_0xffa99e,_0x4dd565[_0xcff7('0x45')],_0x4dd565[_0xcff7('0x46')]);})[_0xcff7('0x18')](function(_0x488214){_0x3994f0=_0x488214;logger[_0xcff7('0x19')]('The\x20Enduser\x20ID\x20is:',_0x3994f0['id']);return getTicket(_0xffa99e,_0x3dcc27,_0x3994f0,_0x48e34d,_0x4dd565);})[_0xcff7('0x18')](function(_0x3bb35f){if(_0x3bb35f&&_0x3bb35f['id']){logger[_0xcff7('0x19')]('Ticket\x20created!');logger[_0xcff7('0x19')](_0xcff7('0x47'),_0x3bb35f['id']);logger['info'](_0xcff7('0x41'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xcff7('0xc')](_0xcff7('0x48'),_0x1c31b6[_0xcff7('0x3c')]),'trigger:browser:url',{'uri':util['format'](_0xcff7('0x49'),_0xffa99e[_0xcff7('0x16')],_0x3bb35f['id'])});}})[_0xcff7('0x4a')](function(_0x36dda4){logger[_0xcff7('0x4b')](_0xcff7('0x41'),JSON[_0xcff7('0x2c')](_0x36dda4));});};exports[_0xcff7('0x4c')]=function(_0x57d366,_0x4a0998,_0x70f6f6,_0x17dd44,_0x1ce828,_0xa09449,_0x4dc4b0){var _0x570f10,_0x534384;_0xa09449[_0xcff7('0x16')]=intUtil[_0xcff7('0x3e')](_0xa09449[_0xcff7('0x16')]);_0xa09449[_0xcff7('0x3f')]=intUtil[_0xcff7('0x3e')](_0xa09449[_0xcff7('0x3f')]);if(_0x4dc4b0&&_0x4dc4b0[_0xcff7('0x4d')]&&_0x4dc4b0['recordingFormat']!==_0xcff7('0x4e')){logger['info'](_0xcff7('0x4f'),_0xcff7('0x42'));_0x4a0998['recordingURL']=util[_0xcff7('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xa09449[_0xcff7('0x3f')],_0x4a0998[_0xcff7('0x44')],md5(_0x4a0998[_0xcff7('0x44')]));}headers[_0xcff7('0x50')]=getAuth(_0xa09449);return getUser(_0xa09449,_0x17dd44['email'])[_0xcff7('0x18')](function(_0x5f1dfa){_0x570f10=_0x5f1dfa;logger[_0xcff7('0x19')](_0xcff7('0x51'),_0x570f10['id']);return getEndUser(_0xa09449,_0x4a0998[_0xcff7('0x52')],_0x4a0998['destcalleridnum']);})['then'](function(_0x4f4528){_0x534384=_0x4f4528;logger[_0xcff7('0x19')](_0xcff7('0x53'),_0x534384['id']);return getTicket(_0xa09449,_0x570f10,_0x534384,_0x70f6f6,_0x4a0998);})[_0xcff7('0x18')](function(_0x474d4a){if(_0x474d4a&&_0x474d4a['id']){logger[_0xcff7('0x19')](_0xcff7('0x1a'));logger[_0xcff7('0x19')]('The\x20Ticket\x20ID\x20is:',_0x474d4a['id']);logger['info'](_0xcff7('0x4f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xcff7('0xc')](_0xcff7('0x48'),_0x17dd44[_0xcff7('0x3c')]),_0xcff7('0x54'),{'uri':util['format'](_0xcff7('0x49'),_0xa09449[_0xcff7('0x16')],_0x474d4a['id'])});}})['catch'](function(_0x223d0a){logger[_0xcff7('0x4b')](_0xcff7('0x4f'),JSON[_0xcff7('0x2c')](_0x223d0a));});};exports['abandoned']=function(_0x4a675b,_0xa9e583,_0x267efa,_0x4fc784,_0x4a3b74,_0x474aa7){var _0x230a75,_0x572326;_0x474aa7[_0xcff7('0x16')]=intUtil['stripTrailingSlash'](_0x474aa7[_0xcff7('0x16')]);_0x474aa7[_0xcff7('0x3f')]=intUtil['stripTrailingSlash'](_0x474aa7[_0xcff7('0x3f')]);if(_0x4a3b74&&_0x4a3b74[_0xcff7('0x40')]){logger[_0xcff7('0x19')](_0xcff7('0x55'),_0xcff7('0x42'));_0xa9e583[_0xcff7('0x43')]=util['format'](_0xcff7('0x56'),_0x474aa7[_0xcff7('0x3f')],_0xa9e583[_0xcff7('0x44')],md5(_0xa9e583[_0xcff7('0x44')]));}else{_0xa9e583[_0xcff7('0x43')]='';}headers[_0xcff7('0x50')]=getAuth(_0x474aa7);return getUser(_0x474aa7,'')[_0xcff7('0x18')](function(_0x2d6773){_0x230a75=_0x2d6773;logger['info'](_0xcff7('0x51'),_0x230a75['id']);return getEndUser(_0x474aa7,_0xa9e583[_0xcff7('0x45')],_0xa9e583['calleridnum']);})[_0xcff7('0x18')](function(_0x20330f){_0x572326=_0x20330f;logger['info'](_0xcff7('0x53'),_0x572326['id']);return getTicket(_0x474aa7,_0x230a75,_0x572326,_0x267efa,_0xa9e583);})[_0xcff7('0x18')](function(_0x1758f2){if(_0x1758f2){logger[_0xcff7('0x19')](_0xcff7('0x1a'));logger[_0xcff7('0x19')](_0xcff7('0x47'),_0x1758f2['id']);}})[_0xcff7('0x4a')](function(_0x4d55e3){logger['error'](_0xcff7('0x55'),JSON[_0xcff7('0x2c')](_0x4d55e3));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff