// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7c82=['find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','defaults','GET','forEach','includes','string','picklist','type','nameField','content','idField','customField','push','variable','variableName','Variable','toLowerCase','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','The\x20User\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','none','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridnum','The\x20Enduser\x20ID\x20is:','unmanaged','lastevent','toUpperCase','calleridname','The\x20Ticket\x20ID\x20is:','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','localhost','socket.io-emitter','redis','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridnum','getString','Descriptions','Tags','name','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','Ticket\x20created!','validateEmail','%s/api/v2/agents','then','length','Agent\x20found!'];(function(_0x1e5b5c,_0x5a6068){var _0x507787=function(_0x11d917){while(--_0x11d917){_0x1e5b5c['push'](_0x1e5b5c['shift']());}};_0x507787(++_0x5a6068);}(_0x7c82,0x1f4));var _0x27c8=function(_0x1879f7,_0x231de9){_0x1879f7=_0x1879f7-0x0;var _0x510026=_0x7c82[_0x1879f7];return _0x510026;};'use strict';var _=require('lodash');var rp=require(_0x27c8('0x0'));var md5=require('md5');var util=require('util');var Redis=require(_0x27c8('0x1'));var intUtil=require(_0x27c8('0x2'));var config=require(_0x27c8('0x3'));var logger=require(_0x27c8('0x4'))(_0x27c8('0x5'));config['redis']=_['defaults'](config['redis'],{'host':_0x27c8('0x6'),'port':0x18eb});var io=require(_0x27c8('0x7'))(new Redis(config[_0x27c8('0x8')]));var headers={'Content-Type':_0x27c8('0x9'),'Accept':'application/json'};function emit(_0x577086,_0x3738d8,_0x5b99d0){io['to'](_0x577086)[_0x27c8('0xa')](_0x3738d8,_0x5b99d0);}function getTicket(_0x4995a7,_0x5c574b,_0x59dcb1,_0x2d227a,_0x3a21a9){logger[_0x27c8('0xb')](_0x27c8('0xc'));var _0x194662=_[_0x27c8('0xd')]({'responder_id':_0x5c574b['id'],'requester_id':_0x59dcb1['id'],'name':util[_0x27c8('0xe')](_0x27c8('0xf'),_0x3a21a9['calleridname']),'phone':_0x3a21a9[_0x27c8('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x27c8('0x11')](_0x2d227a['Subjects'],_0x3a21a9,'\x20'),'description':intUtil[_0x27c8('0x11')](_0x2d227a[_0x27c8('0x12')],_0x3a21a9,'<br>'),'tags':getTags(_0x2d227a[_0x27c8('0x13')],_0x27c8('0x14'))},getCustomFields(_0x2d227a['Fields'],_0x3a21a9));_0x194662['custom_fields']=_[_0x27c8('0x15')](_[_0x27c8('0x16')](_0x194662[_0x27c8('0x17')],'id'),_0x27c8('0x18'));return request({'uri':util['format'](_0x27c8('0x19'),_0x4995a7[_0x27c8('0x1a')]),'method':_0x27c8('0x1b'),'body':_0x194662})['then'](function(_0x5e8d88){logger[_0x27c8('0xb')](_0x27c8('0x1c'));return _0x5e8d88;});}function getUser(_0x39cfa1,_0x44dd8e){if(intUtil[_0x27c8('0x1d')](_0x44dd8e)){return request({'uri':util['format'](_0x27c8('0x1e'),_0x39cfa1[_0x27c8('0x1a')]),'qs':{'email':_0x44dd8e}})[_0x27c8('0x1f')](function(_0x22be1d){if(_0x22be1d[_0x27c8('0x20')]){logger[_0x27c8('0xb')](_0x27c8('0x21'));return _[_0x27c8('0x22')](_0x22be1d,function(_0x25e0f7){return _0x25e0f7['contact'][_0x27c8('0x23')]===_0x44dd8e;});}else{logger[_0x27c8('0xb')](_0x27c8('0x24'));return request({'uri':util[_0x27c8('0xe')](_0x27c8('0x25'),_0x39cfa1[_0x27c8('0x1a')])})[_0x27c8('0x1f')](function(_0x46af0b){logger['info'](_0x27c8('0x26'));return _0x46af0b;});}});}else{logger[_0x27c8('0xb')](_0x27c8('0x27'));return request({'uri':util[_0x27c8('0xe')]('%s/api/v2/agents/me',_0x39cfa1[_0x27c8('0x1a')])})[_0x27c8('0x1f')](function(_0x31e0ec){logger[_0x27c8('0xb')]('Admin\x20account\x20selected.');return _0x31e0ec;});}}function getEndUser(_0x110ab6,_0x502c82,_0xdf0308){logger[_0x27c8('0xb')]('Searching\x20enduser\x20with\x20phone',_0xdf0308);return request({'uri':util[_0x27c8('0xe')]('%s/api/v2/contacts',_0x110ab6[_0x27c8('0x1a')]),'qs':{'phone':_0xdf0308}})[_0x27c8('0x1f')](function(_0x3e5eab){if(_0x3e5eab[_0x27c8('0x20')]){logger[_0x27c8('0xb')](_0x27c8('0x28'));return _[_0x27c8('0x22')](_0x3e5eab,{'phone':_0xdf0308});}else{logger[_0x27c8('0xb')](_0x27c8('0x29'));return request({'uri':util[_0x27c8('0xe')]('%s/api/v2/contacts',_0x110ab6[_0x27c8('0x1a')]),'method':'POST','body':{'name':_0x502c82,'phone':_0xdf0308}})[_0x27c8('0x1f')](function(_0x3ce25c){logger[_0x27c8('0xb')](_0x27c8('0x2a'));return _0x3ce25c;});}});}function getAuth(_0x2b0b1f){return util[_0x27c8('0xe')](_0x27c8('0x2b'),new Buffer(_0x2b0b1f['apiKey']+':X')[_0x27c8('0x2c')](_0x27c8('0x2d')));}function request(_0x2de544){logger[_0x27c8('0x2e')](_0x27c8('0x2f'),JSON[_0x27c8('0x30')](_0x2de544));return rp(_[_0x27c8('0x31')](_0x2de544,{'method':_0x27c8('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x39a8d1,_0x43f915){var _0x16d3d2=[];if(_0x39a8d1&&_0x39a8d1[_0x27c8('0x20')]>0x0){_0x16d3d2=_['map'](_0x39a8d1,_0x43f915);}return _0x16d3d2;}function getCustomFields(_0x356d7c,_0x419da0){var _0x4ffe22=[];var _0x52f2af={'custom_fields':[]};if(_0x356d7c['length']>0x0){_[_0x27c8('0x33')](_0x356d7c,function(_0x10aded){if(_[_0x27c8('0x34')]([_0x27c8('0x35'),_0x27c8('0x36')],_0x10aded[_0x27c8('0x37')])&&_0x10aded[_0x27c8('0x38')]&&!_0x10aded['customField']){_0x52f2af[_0x10aded['nameField']['toLowerCase']()]=_0x10aded[_0x27c8('0x39')][_0x27c8('0x2c')]();}else if(_[_0x27c8('0x34')]([_0x27c8('0x35'),_0x27c8('0x36')],_0x10aded[_0x27c8('0x37')])&&_0x10aded[_0x27c8('0x3a')]&&_0x10aded[_0x27c8('0x3b')]){_0x52f2af[_0x27c8('0x17')][_0x27c8('0x3c')]({'id':_0x10aded[_0x27c8('0x3a')],'value':_0x10aded['content'][_0x27c8('0x2c')]()});}else if(_0x10aded['type']===_0x27c8('0x3d')&&_0x10aded['variableName']&&_0x10aded[_0x27c8('0x3a')]&&_0x10aded[_0x27c8('0x3b')]){_0x419da0[_0x10aded[_0x27c8('0x3e')]]&&_0x52f2af['custom_fields'][_0x27c8('0x3c')]({'id':_0x10aded['idField'],'value':_0x419da0[_0x10aded[_0x27c8('0x3e')]][_0x27c8('0x2c')]()});}else if(_0x10aded[_0x27c8('0x37')]==='customVariable'&&_0x10aded[_0x27c8('0x3f')]&&_0x10aded[_0x27c8('0x3f')][_0x27c8('0x14')]&&_0x10aded[_0x27c8('0x3a')]&&_0x10aded['customField']){_0x419da0[_0x10aded['Variable'][_0x27c8('0x14')][_0x27c8('0x40')]()]&&_0x52f2af[_0x27c8('0x17')][_0x27c8('0x3c')]({'id':_0x10aded[_0x27c8('0x3a')],'value':_0x419da0[_0x10aded[_0x27c8('0x3f')][_0x27c8('0x14')]['toLowerCase']()]['toString']()});}});}return _0x52f2af;}exports['queue']=function(_0x34a109,_0x3bda83,_0x168b1c,_0x254e6f,_0x50fa15,_0x4e96c1){var _0x4478af,_0xebbf94;_0x4e96c1[_0x27c8('0x1a')]=intUtil[_0x27c8('0x41')](_0x4e96c1[_0x27c8('0x1a')]);_0x4e96c1['serverUrl']=intUtil[_0x27c8('0x41')](_0x4e96c1[_0x27c8('0x42')]);if(_0x50fa15&&_0x50fa15[_0x27c8('0x43')]){logger[_0x27c8('0xb')](_0x27c8('0x44'),_0x27c8('0x45'));_0x3bda83[_0x27c8('0x46')]=util[_0x27c8('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4e96c1[_0x27c8('0x42')],_0x3bda83[_0x27c8('0x47')],md5(_0x3bda83['uniqueid']));}else{_0x3bda83[_0x27c8('0x46')]='';}headers[_0x27c8('0x48')]=getAuth(_0x4e96c1);return getUser(_0x4e96c1,_0x254e6f[_0x27c8('0x23')])[_0x27c8('0x1f')](function(_0x45a184){_0x4478af=_0x45a184;logger['info'](_0x27c8('0x49'),_0x4478af['id']);return getEndUser(_0x4e96c1,_0x3bda83['calleridname'],_0x3bda83['calleridnum']);})[_0x27c8('0x1f')](function(_0x29d6d4){_0xebbf94=_0x29d6d4;logger['info']('The\x20Enduser\x20ID\x20is:',_0xebbf94['id']);return getTicket(_0x4e96c1,_0x4478af,_0xebbf94,_0x168b1c,_0x3bda83);})[_0x27c8('0x1f')](function(_0x4bd846){if(_0x4bd846&&_0x4bd846['id']){logger[_0x27c8('0xb')](_0x27c8('0x1c'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x4bd846['id']);logger[_0x27c8('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x27c8('0xe')](_0x27c8('0x4a'),_0x254e6f['name']),_0x27c8('0x4b'),{'uri':util[_0x27c8('0xe')](_0x27c8('0x4c'),_0x4e96c1[_0x27c8('0x1a')],_0x4bd846['id'])});}})[_0x27c8('0x4d')](function(_0x45209f){logger[_0x27c8('0x4e')]('[QUEUE]',JSON[_0x27c8('0x30')](_0x45209f));});};exports['outbound']=function(_0x2207af,_0x17bb12,_0x1a2f9f,_0x2f4aa4,_0x39336e,_0x432486,_0x1f4205){var _0x359654,_0x1388cb;_0x432486[_0x27c8('0x1a')]=intUtil[_0x27c8('0x41')](_0x432486[_0x27c8('0x1a')]);_0x432486[_0x27c8('0x42')]=intUtil[_0x27c8('0x41')](_0x432486[_0x27c8('0x42')]);if(_0x1f4205&&_0x1f4205[_0x27c8('0x4f')]&&_0x1f4205['recordingFormat']!==_0x27c8('0x50')){logger['info']('[OUTBOUND]',_0x27c8('0x45'));_0x17bb12[_0x27c8('0x46')]=util[_0x27c8('0xe')](_0x27c8('0x51'),_0x432486[_0x27c8('0x42')],_0x17bb12[_0x27c8('0x47')],md5(_0x17bb12['uniqueid']));}headers[_0x27c8('0x48')]=getAuth(_0x432486);return getUser(_0x432486,_0x2f4aa4['email'])[_0x27c8('0x1f')](function(_0x23f9ab){_0x359654=_0x23f9ab;logger[_0x27c8('0xb')]('The\x20User\x20ID\x20is:',_0x359654['id']);return getEndUser(_0x432486,_0x17bb12['destcalleridname'],_0x17bb12[_0x27c8('0x52')]);})[_0x27c8('0x1f')](function(_0xc48120){_0x1388cb=_0xc48120;logger['info'](_0x27c8('0x53'),_0x1388cb['id']);return getTicket(_0x432486,_0x359654,_0x1388cb,_0x1a2f9f,_0x17bb12);})[_0x27c8('0x1f')](function(_0x5cbca3){if(_0x5cbca3&&_0x5cbca3['id']){logger['info'](_0x27c8('0x1c'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x5cbca3['id']);logger[_0x27c8('0xb')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x27c8('0xe')](_0x27c8('0x4a'),_0x2f4aa4['name']),_0x27c8('0x4b'),{'uri':util[_0x27c8('0xe')](_0x27c8('0x4c'),_0x432486[_0x27c8('0x1a')],_0x5cbca3['id'])});}})[_0x27c8('0x4d')](function(_0x12c392){logger[_0x27c8('0x4e')]('[OUTBOUND]',JSON[_0x27c8('0x30')](_0x12c392));});};exports[_0x27c8('0x54')]=function(_0x10d133,_0x41ba5f,_0x56af1c,_0x5e074c,_0x3789e3,_0x109899){var _0x9f7315,_0x17ef33;_0x109899[_0x27c8('0x1a')]=intUtil[_0x27c8('0x41')](_0x109899[_0x27c8('0x1a')]);_0x109899['serverUrl']=intUtil[_0x27c8('0x41')](_0x109899[_0x27c8('0x42')]);if(_0x3789e3&&_0x3789e3[_0x27c8('0x43')]){logger[_0x27c8('0xb')]('['+_0x41ba5f[_0x27c8('0x55')][_0x27c8('0x56')]()+']',_0x27c8('0x45'));_0x41ba5f[_0x27c8('0x46')]=util[_0x27c8('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x109899[_0x27c8('0x42')],_0x41ba5f['uniqueid'],md5(_0x41ba5f[_0x27c8('0x47')]));}else{_0x41ba5f[_0x27c8('0x46')]='';}headers[_0x27c8('0x48')]=getAuth(_0x109899);return getUser(_0x109899,'')[_0x27c8('0x1f')](function(_0x1df882){_0x9f7315=_0x1df882;logger['info'](_0x27c8('0x49'),_0x9f7315['id']);return getEndUser(_0x109899,_0x41ba5f[_0x27c8('0x57')],_0x41ba5f[_0x27c8('0x10')]);})[_0x27c8('0x1f')](function(_0x4b7f1e){_0x17ef33=_0x4b7f1e;logger[_0x27c8('0xb')](_0x27c8('0x53'),_0x17ef33['id']);return getTicket(_0x109899,_0x9f7315,_0x17ef33,_0x56af1c,_0x41ba5f);})[_0x27c8('0x1f')](function(_0x1f0314){if(_0x1f0314){logger['info'](_0x27c8('0x1c'));logger[_0x27c8('0xb')](_0x27c8('0x58'),_0x1f0314['id']);}})[_0x27c8('0x4d')](function(_0x1e6e96){logger[_0x27c8('0x4e')]('['+_0x41ba5f['lastevent'][_0x27c8('0x56')]()+']',JSON[_0x27c8('0x30')](_0x1e6e96));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff