// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x4a37=['nameField','toLowerCase','includes','push','content','type','variable','idField','variableName','customVariable','Variable','name','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','calleridname','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','none','[OUTBOUND]','destcalleridnum','The\x20Enduser\x20ID\x20is:','unmanaged','monitor_format','lastevent','toUpperCase','calleridnum','lodash','request-promise','md5','util','ioredis','../../../../config/logger','freshdesk','defaults','redis','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','getString','Subjects','Descriptions','custom_fields','mapValues','keyBy','%s/api/v2/tickets','remoteUri','then','validateEmail','length','Agent\x20found!','find','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','POST','Enduser\x20created.','Basic\x20%s','toString','base64','debug','stringify','GET','string','picklist','customField'];(function(_0x35ac2d,_0x324c0c){var _0x43e260=function(_0x5e0c29){while(--_0x5e0c29){_0x35ac2d['push'](_0x35ac2d['shift']());}};_0x43e260(++_0x324c0c);}(_0x4a37,0x1d0));var _0x74a3=function(_0x1bff3b,_0x23c495){_0x1bff3b=_0x1bff3b-0x0;var _0x58ce2a=_0x4a37[_0x1bff3b];return _0x58ce2a;};'use strict';var _=require(_0x74a3('0x0'));var rp=require(_0x74a3('0x1'));var md5=require(_0x74a3('0x2'));var util=require(_0x74a3('0x3'));var Redis=require(_0x74a3('0x4'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x74a3('0x5'))(_0x74a3('0x6'));config['redis']=_[_0x74a3('0x7')](config[_0x74a3('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0x74a3('0x9'))(new Redis(config['redis']));var headers={'Content-Type':_0x74a3('0xa'),'Accept':_0x74a3('0xa')};function emit(_0x176299,_0x3611fd,_0x3ad7b9){io['to'](_0x176299)[_0x74a3('0xb')](_0x3611fd,_0x3ad7b9);}function getTicket(_0x9e4493,_0x3a66db,_0x30dae6,_0x2e930b,_0x58b124){logger[_0x74a3('0xc')](_0x74a3('0xd'));var _0x4ff7d1=_[_0x74a3('0xe')]({'responder_id':_0x3a66db['id'],'requester_id':_0x30dae6['id'],'name':util[_0x74a3('0xf')]('Caller\x20-\x20%s',_0x58b124['calleridname']),'phone':_0x58b124['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x74a3('0x10')](_0x2e930b[_0x74a3('0x11')],_0x58b124,'\x20'),'description':intUtil[_0x74a3('0x10')](_0x2e930b[_0x74a3('0x12')],_0x58b124,'<br>'),'tags':getTags(_0x2e930b['Tags'],'name')},getCustomFields(_0x2e930b['Fields'],_0x58b124));_0x4ff7d1[_0x74a3('0x13')]=_[_0x74a3('0x14')](_[_0x74a3('0x15')](_0x4ff7d1[_0x74a3('0x13')],'id'),'value');return request({'uri':util[_0x74a3('0xf')](_0x74a3('0x16'),_0x9e4493[_0x74a3('0x17')]),'method':'POST','body':_0x4ff7d1})[_0x74a3('0x18')](function(_0x976811){logger[_0x74a3('0xc')]('Ticket\x20created!');return _0x976811;});}function getUser(_0x1d2532,_0x2512e2){if(intUtil[_0x74a3('0x19')](_0x2512e2)){return request({'uri':util['format']('%s/api/v2/agents',_0x1d2532['remoteUri']),'qs':{'email':_0x2512e2}})[_0x74a3('0x18')](function(_0x44b576){if(_0x44b576[_0x74a3('0x1a')]){logger[_0x74a3('0xc')](_0x74a3('0x1b'));return _[_0x74a3('0x1c')](_0x44b576,function(_0x5e0b37){return _0x5e0b37[_0x74a3('0x1d')][_0x74a3('0x1e')]===_0x2512e2;});}else{logger[_0x74a3('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x74a3('0xf')](_0x74a3('0x1f'),_0x1d2532[_0x74a3('0x17')])})[_0x74a3('0x18')](function(_0x29e196){logger[_0x74a3('0xc')](_0x74a3('0x20'));return _0x29e196;});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x74a3('0xf')](_0x74a3('0x1f'),_0x1d2532[_0x74a3('0x17')])})[_0x74a3('0x18')](function(_0x29f5d8){logger[_0x74a3('0xc')](_0x74a3('0x20'));return _0x29f5d8;});}}function getEndUser(_0x1d8ef6,_0x4875eb,_0x4cba0a){logger['info'](_0x74a3('0x21'),_0x4cba0a);return request({'uri':util[_0x74a3('0xf')]('%s/api/v2/contacts',_0x1d8ef6[_0x74a3('0x17')]),'qs':{'phone':_0x4cba0a}})[_0x74a3('0x18')](function(_0x1fccc5){if(_0x1fccc5[_0x74a3('0x1a')]){logger[_0x74a3('0xc')](_0x74a3('0x22'));return _[_0x74a3('0x1c')](_0x1fccc5,{'phone':_0x4cba0a});}else{logger[_0x74a3('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x74a3('0xf')]('%s/api/v2/contacts',_0x1d8ef6['remoteUri']),'method':_0x74a3('0x23'),'body':{'name':_0x4875eb,'phone':_0x4cba0a}})[_0x74a3('0x18')](function(_0x332f55){logger[_0x74a3('0xc')](_0x74a3('0x24'));return _0x332f55;});}});}function getAuth(_0x54846e){return util[_0x74a3('0xf')](_0x74a3('0x25'),new Buffer(_0x54846e['apiKey']+':X')[_0x74a3('0x26')](_0x74a3('0x27')));}function request(_0x27ed86){logger[_0x74a3('0x28')]('[HTTP]',JSON[_0x74a3('0x29')](_0x27ed86));return rp(_[_0x74a3('0x7')](_0x27ed86,{'method':_0x74a3('0x2a'),'headers':headers,'json':!![]}));}function getTags(_0x5df5eb,_0x3a2ea6){var _0x32899c=[];if(_0x5df5eb&&_0x5df5eb[_0x74a3('0x1a')]>0x0){_0x32899c=_['map'](_0x5df5eb,_0x3a2ea6);}return _0x32899c;}function getCustomFields(_0x12c14e,_0x5ad13d){var _0x47c2a2=[];var _0xb101e0={'custom_fields':[]};if(_0x12c14e[_0x74a3('0x1a')]>0x0){_['forEach'](_0x12c14e,function(_0x4384c4){if(_['includes']([_0x74a3('0x2b'),_0x74a3('0x2c')],_0x4384c4['type'])&&_0x4384c4['nameField']&&!_0x4384c4[_0x74a3('0x2d')]){_0xb101e0[_0x4384c4[_0x74a3('0x2e')][_0x74a3('0x2f')]()]=_0x4384c4['content']['toString']();}else if(_[_0x74a3('0x30')](['string',_0x74a3('0x2c')],_0x4384c4['type'])&&_0x4384c4['idField']&&_0x4384c4['customField']){_0xb101e0[_0x74a3('0x13')][_0x74a3('0x31')]({'id':_0x4384c4['idField'],'value':_0x4384c4[_0x74a3('0x32')]['toString']()});}else if(_0x4384c4[_0x74a3('0x33')]===_0x74a3('0x34')&&_0x4384c4['variableName']&&_0x4384c4[_0x74a3('0x35')]&&_0x4384c4['customField']){_0x5ad13d[_0x4384c4[_0x74a3('0x36')]]&&_0xb101e0[_0x74a3('0x13')][_0x74a3('0x31')]({'id':_0x4384c4[_0x74a3('0x35')],'value':_0x5ad13d[_0x4384c4[_0x74a3('0x36')]][_0x74a3('0x26')]()});}else if(_0x4384c4[_0x74a3('0x33')]===_0x74a3('0x37')&&_0x4384c4[_0x74a3('0x38')]&&_0x4384c4['Variable'][_0x74a3('0x39')]&&_0x4384c4[_0x74a3('0x35')]&&_0x4384c4['customField']){_0x5ad13d[_0x4384c4[_0x74a3('0x38')]['name'][_0x74a3('0x2f')]()]&&_0xb101e0[_0x74a3('0x13')]['push']({'id':_0x4384c4[_0x74a3('0x35')],'value':_0x5ad13d[_0x4384c4[_0x74a3('0x38')][_0x74a3('0x39')][_0x74a3('0x2f')]()][_0x74a3('0x26')]()});}});}return _0xb101e0;}exports['queue']=function(_0x504f1a,_0x49f3c6,_0x35dc39,_0x11250f,_0x4f6477,_0x248b84){var _0x5f14fb,_0x3247dd;_0x248b84[_0x74a3('0x17')]=intUtil[_0x74a3('0x3a')](_0x248b84[_0x74a3('0x17')]);_0x248b84[_0x74a3('0x3b')]=intUtil[_0x74a3('0x3a')](_0x248b84[_0x74a3('0x3b')]);if(_0x4f6477&&_0x4f6477['monitor_format']){logger[_0x74a3('0xc')](_0x74a3('0x3c'),_0x74a3('0x3d'));_0x49f3c6['recordingURL']=util[_0x74a3('0xf')](_0x74a3('0x3e'),_0x248b84['serverUrl'],_0x49f3c6[_0x74a3('0x3f')],md5(_0x49f3c6[_0x74a3('0x3f')]));}else{_0x49f3c6[_0x74a3('0x40')]='';}headers[_0x74a3('0x41')]=getAuth(_0x248b84);return getUser(_0x248b84,_0x11250f[_0x74a3('0x1e')])[_0x74a3('0x18')](function(_0xdb6538){_0x5f14fb=_0xdb6538;logger['info'](_0x74a3('0x42'),_0x5f14fb['id']);return getEndUser(_0x248b84,_0x49f3c6[_0x74a3('0x43')],_0x49f3c6['calleridnum']);})[_0x74a3('0x18')](function(_0x289e5c){_0x3247dd=_0x289e5c;logger[_0x74a3('0xc')]('The\x20Enduser\x20ID\x20is:',_0x3247dd['id']);return getTicket(_0x248b84,_0x5f14fb,_0x3247dd,_0x35dc39,_0x49f3c6);})[_0x74a3('0x18')](function(_0x17f9bb){if(_0x17f9bb&&_0x17f9bb['id']){logger['info'](_0x74a3('0x44'));logger[_0x74a3('0xc')](_0x74a3('0x45'),_0x17f9bb['id']);logger[_0x74a3('0xc')](_0x74a3('0x3c'),_0x74a3('0x46'));emit(util[_0x74a3('0xf')]('user:%s',_0x11250f[_0x74a3('0x39')]),_0x74a3('0x47'),{'uri':util['format'](_0x74a3('0x48'),_0x248b84[_0x74a3('0x17')],_0x17f9bb['id'])});}})[_0x74a3('0x49')](function(_0x3e7815){logger[_0x74a3('0x4a')]('[QUEUE]',JSON[_0x74a3('0x29')](_0x3e7815));});};exports['outbound']=function(_0x2b8a47,_0x392062,_0x77d554,_0x428d31,_0x5b7de4,_0x418da6,_0x39be26){var _0x28d017,_0x43dac3;_0x418da6[_0x74a3('0x17')]=intUtil[_0x74a3('0x3a')](_0x418da6[_0x74a3('0x17')]);_0x418da6['serverUrl']=intUtil[_0x74a3('0x3a')](_0x418da6[_0x74a3('0x3b')]);if(_0x39be26&&_0x39be26['recordingFormat']&&_0x39be26[_0x74a3('0x4b')]!==_0x74a3('0x4c')){logger[_0x74a3('0xc')](_0x74a3('0x4d'),_0x74a3('0x3d'));_0x392062[_0x74a3('0x40')]=util['format'](_0x74a3('0x3e'),_0x418da6[_0x74a3('0x3b')],_0x392062[_0x74a3('0x3f')],md5(_0x392062[_0x74a3('0x3f')]));}headers[_0x74a3('0x41')]=getAuth(_0x418da6);return getUser(_0x418da6,_0x428d31['email'])[_0x74a3('0x18')](function(_0x20e89c){_0x28d017=_0x20e89c;logger[_0x74a3('0xc')](_0x74a3('0x42'),_0x28d017['id']);return getEndUser(_0x418da6,_0x392062['destcalleridname'],_0x392062[_0x74a3('0x4e')]);})[_0x74a3('0x18')](function(_0x3eb1b0){_0x43dac3=_0x3eb1b0;logger[_0x74a3('0xc')](_0x74a3('0x4f'),_0x43dac3['id']);return getTicket(_0x418da6,_0x28d017,_0x43dac3,_0x77d554,_0x392062);})['then'](function(_0x323b89){if(_0x323b89&&_0x323b89['id']){logger[_0x74a3('0xc')](_0x74a3('0x44'));logger[_0x74a3('0xc')](_0x74a3('0x45'),_0x323b89['id']);logger[_0x74a3('0xc')](_0x74a3('0x4d'),_0x74a3('0x46'));emit(util[_0x74a3('0xf')]('user:%s',_0x428d31['name']),'trigger:browser:url',{'uri':util[_0x74a3('0xf')](_0x74a3('0x48'),_0x418da6[_0x74a3('0x17')],_0x323b89['id'])});}})[_0x74a3('0x49')](function(_0xa6aa2a){logger[_0x74a3('0x4a')](_0x74a3('0x4d'),JSON['stringify'](_0xa6aa2a));});};exports[_0x74a3('0x50')]=function(_0x50b6b4,_0x5a74a6,_0x37616f,_0x5556fb,_0xa741d0,_0x17c647){var _0x3ea431,_0x2750a3;_0x17c647[_0x74a3('0x17')]=intUtil[_0x74a3('0x3a')](_0x17c647[_0x74a3('0x17')]);_0x17c647['serverUrl']=intUtil[_0x74a3('0x3a')](_0x17c647[_0x74a3('0x3b')]);if(_0xa741d0&&_0xa741d0[_0x74a3('0x51')]){logger['info']('['+_0x5a74a6[_0x74a3('0x52')][_0x74a3('0x53')]()+']','Recording\x20is\x20enabled!');_0x5a74a6['recordingURL']=util['format'](_0x74a3('0x3e'),_0x17c647['serverUrl'],_0x5a74a6[_0x74a3('0x3f')],md5(_0x5a74a6[_0x74a3('0x3f')]));}else{_0x5a74a6[_0x74a3('0x40')]='';}headers['Authorization']=getAuth(_0x17c647);return getUser(_0x17c647,'')['then'](function(_0x5e3aae){_0x3ea431=_0x5e3aae;logger[_0x74a3('0xc')](_0x74a3('0x42'),_0x3ea431['id']);return getEndUser(_0x17c647,_0x5a74a6['calleridname'],_0x5a74a6[_0x74a3('0x54')]);})[_0x74a3('0x18')](function(_0x580346){_0x2750a3=_0x580346;logger[_0x74a3('0xc')](_0x74a3('0x4f'),_0x2750a3['id']);return getTicket(_0x17c647,_0x3ea431,_0x2750a3,_0x37616f,_0x5a74a6);})[_0x74a3('0x18')](function(_0x36450f){if(_0x36450f){logger[_0x74a3('0xc')](_0x74a3('0x44'));logger[_0x74a3('0xc')](_0x74a3('0x45'),_0x36450f['id']);}})[_0x74a3('0x49')](function(_0x50774a){logger['error']('['+_0x5a74a6[_0x74a3('0x52')]['toUpperCase']()+']',JSON[_0x74a3('0x29')](_0x50774a));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff