// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x819b=['serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','stringify','outbound','recordingFormat','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Ticket\x20created!','error','unmanaged','lastevent','toUpperCase','util','./util','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridnum','Subjects','getString','Descriptions','name','Fields','mapValues','keyBy','%s/api/v2/tickets','then','validateEmail','%s/api/v2/agents','remoteUri','info','Agent\x20found!','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Basic\x20%s','apiKey','toString','base64','[HTTP]','GET','map','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','string','idField','custom_fields','push','variable','variableName','customVariable','Variable','stripTrailingSlash'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x819b,0x188));var _0xb819=function(_0x1188a8,_0xc1498d){_0x1188a8=_0x1188a8-0x0;var _0x50c1c1=_0x819b[_0x1188a8];return _0x50c1c1;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require('md5');var util=require(_0xb819('0x0'));var Redis=require('ioredis');var intUtil=require(_0xb819('0x1'));var config=require('../../../../config/environment');var logger=require(_0xb819('0x2'))(_0xb819('0x3'));config[_0xb819('0x4')]=_[_0xb819('0x5')](config[_0xb819('0x4')],{'host':_0xb819('0x6'),'port':0x18eb});var io=require(_0xb819('0x7'))(new Redis(config[_0xb819('0x4')]));var headers={'Content-Type':_0xb819('0x8'),'Accept':_0xb819('0x8')};function emit(_0x3c3d1d,_0x42cabc,_0x3e5792){io['to'](_0x3c3d1d)[_0xb819('0x9')](_0x42cabc,_0x3e5792);}function getTicket(_0x2843a0,_0x49c674,_0x45ce78,_0x2c89a1,_0x31ddfc){logger['info'](_0xb819('0xa'));var _0x31271a=_[_0xb819('0xb')]({'responder_id':_0x49c674['id'],'requester_id':_0x45ce78['id'],'name':util[_0xb819('0xc')](_0xb819('0xd'),_0x31ddfc['calleridname']),'phone':_0x31ddfc[_0xb819('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x2c89a1[_0xb819('0xf')],_0x31ddfc,'\x20'),'description':intUtil[_0xb819('0x10')](_0x2c89a1[_0xb819('0x11')],_0x31ddfc,'<br>'),'tags':getTags(_0x2c89a1['Tags'],_0xb819('0x12'))},getCustomFields(_0x2c89a1[_0xb819('0x13')],_0x31ddfc));_0x31271a['custom_fields']=_[_0xb819('0x14')](_[_0xb819('0x15')](_0x31271a['custom_fields'],'id'),'value');return request({'uri':util[_0xb819('0xc')](_0xb819('0x16'),_0x2843a0['remoteUri']),'method':'POST','body':_0x31271a})[_0xb819('0x17')](function(_0x188c48){logger['info']('Ticket\x20created!');return _0x188c48;});}function getUser(_0x3c3556,_0x492bdd){if(intUtil[_0xb819('0x18')](_0x492bdd)){return request({'uri':util['format'](_0xb819('0x19'),_0x3c3556[_0xb819('0x1a')]),'qs':{'email':_0x492bdd}})[_0xb819('0x17')](function(_0x540724){if(_0x540724['length']){logger[_0xb819('0x1b')](_0xb819('0x1c'));return _[_0xb819('0x1d')](_0x540724,function(_0x557709){return _0x557709['contact']['email']===_0x492bdd;});}else{logger['info'](_0xb819('0x1e'));return request({'uri':util['format'](_0xb819('0x1f'),_0x3c3556[_0xb819('0x1a')])})[_0xb819('0x17')](function(_0x48fde4){logger[_0xb819('0x1b')](_0xb819('0x20'));return _0x48fde4;});}});}else{logger[_0xb819('0x1b')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xb819('0x1f'),_0x3c3556[_0xb819('0x1a')])})['then'](function(_0x3fcc75){logger[_0xb819('0x1b')](_0xb819('0x20'));return _0x3fcc75;});}}function getEndUser(_0x3b6f7e,_0x253839,_0x524aa9){logger['info'](_0xb819('0x21'),_0x524aa9);return request({'uri':util[_0xb819('0xc')](_0xb819('0x22'),_0x3b6f7e['remoteUri']),'qs':{'phone':_0x524aa9}})['then'](function(_0x1e5166){if(_0x1e5166[_0xb819('0x23')]){logger[_0xb819('0x1b')](_0xb819('0x24'));return _['find'](_0x1e5166,{'phone':_0x524aa9});}else{logger['info'](_0xb819('0x25'));return request({'uri':util[_0xb819('0xc')](_0xb819('0x22'),_0x3b6f7e[_0xb819('0x1a')]),'method':_0xb819('0x26'),'body':{'name':_0x253839,'phone':_0x524aa9}})[_0xb819('0x17')](function(_0x4f82ef){logger[_0xb819('0x1b')]('Enduser\x20created.');return _0x4f82ef;});}});}function getAuth(_0x4e2414){return util[_0xb819('0xc')](_0xb819('0x27'),new Buffer(_0x4e2414[_0xb819('0x28')]+':X')[_0xb819('0x29')](_0xb819('0x2a')));}function request(_0x47c8db){logger['debug'](_0xb819('0x2b'),JSON['stringify'](_0x47c8db));return rp(_[_0xb819('0x5')](_0x47c8db,{'method':_0xb819('0x2c'),'headers':headers,'json':!![]}));}function getTags(_0x27a084,_0x332517){var _0x276b47=[];if(_0x27a084&&_0x27a084[_0xb819('0x23')]>0x0){_0x276b47=_[_0xb819('0x2d')](_0x27a084,_0x332517);}return _0x276b47;}function getCustomFields(_0x13a8eb,_0x174b1f){var _0x4b68e7=[];var _0x1641b2={'custom_fields':[]};if(_0x13a8eb[_0xb819('0x23')]>0x0){_[_0xb819('0x2e')](_0x13a8eb,function(_0x4d805c){if(_[_0xb819('0x2f')](['string',_0xb819('0x30')],_0x4d805c[_0xb819('0x31')])&&_0x4d805c[_0xb819('0x32')]&&!_0x4d805c[_0xb819('0x33')]){_0x1641b2[_0x4d805c[_0xb819('0x32')][_0xb819('0x34')]()]=_0x4d805c[_0xb819('0x35')]['toString']();}else if(_[_0xb819('0x2f')]([_0xb819('0x36'),'picklist'],_0x4d805c['type'])&&_0x4d805c[_0xb819('0x37')]&&_0x4d805c['customField']){_0x1641b2[_0xb819('0x38')][_0xb819('0x39')]({'id':_0x4d805c[_0xb819('0x37')],'value':_0x4d805c[_0xb819('0x35')]['toString']()});}else if(_0x4d805c[_0xb819('0x31')]===_0xb819('0x3a')&&_0x4d805c['variableName']&&_0x4d805c[_0xb819('0x37')]&&_0x4d805c[_0xb819('0x33')]){_0x174b1f[_0x4d805c[_0xb819('0x3b')]]&&_0x1641b2[_0xb819('0x38')][_0xb819('0x39')]({'id':_0x4d805c[_0xb819('0x37')],'value':_0x174b1f[_0x4d805c[_0xb819('0x3b')]][_0xb819('0x29')]()});}else if(_0x4d805c[_0xb819('0x31')]===_0xb819('0x3c')&&_0x4d805c[_0xb819('0x3d')]&&_0x4d805c[_0xb819('0x3d')][_0xb819('0x12')]&&_0x4d805c[_0xb819('0x37')]&&_0x4d805c[_0xb819('0x33')]){_0x174b1f[_0x4d805c[_0xb819('0x3d')]['name'][_0xb819('0x34')]()]&&_0x1641b2[_0xb819('0x38')]['push']({'id':_0x4d805c[_0xb819('0x37')],'value':_0x174b1f[_0x4d805c['Variable'][_0xb819('0x12')][_0xb819('0x34')]()][_0xb819('0x29')]()});}});}return _0x1641b2;}exports['queue']=function(_0x4bce3a,_0x4196ed,_0x2eb871,_0x495dd3,_0x49e228,_0x80cafd){var _0x27f426,_0x4d93cd;_0x80cafd[_0xb819('0x1a')]=intUtil[_0xb819('0x3e')](_0x80cafd[_0xb819('0x1a')]);_0x80cafd[_0xb819('0x3f')]=intUtil[_0xb819('0x3e')](_0x80cafd[_0xb819('0x3f')]);if(_0x49e228&&_0x49e228[_0xb819('0x40')]){logger[_0xb819('0x1b')](_0xb819('0x41'),_0xb819('0x42'));_0x4196ed[_0xb819('0x43')]=util['format'](_0xb819('0x44'),_0x80cafd[_0xb819('0x3f')],_0x4196ed[_0xb819('0x45')],md5(_0x4196ed[_0xb819('0x45')]));}else{_0x4196ed['recordingURL']='';}headers[_0xb819('0x46')]=getAuth(_0x80cafd);return getUser(_0x80cafd,_0x495dd3[_0xb819('0x47')])[_0xb819('0x17')](function(_0x5caf71){_0x27f426=_0x5caf71;logger[_0xb819('0x1b')]('The\x20User\x20ID\x20is:',_0x27f426['id']);return getEndUser(_0x80cafd,_0x4196ed[_0xb819('0x48')],_0x4196ed[_0xb819('0xe')]);})[_0xb819('0x17')](function(_0x156a04){_0x4d93cd=_0x156a04;logger['info'](_0xb819('0x49'),_0x4d93cd['id']);return getTicket(_0x80cafd,_0x27f426,_0x4d93cd,_0x2eb871,_0x4196ed);})['then'](function(_0x20bf41){if(_0x20bf41&&_0x20bf41['id']){logger[_0xb819('0x1b')]('Ticket\x20created!');logger[_0xb819('0x1b')](_0xb819('0x4a'),_0x20bf41['id']);logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb819('0xc')](_0xb819('0x4b'),_0x495dd3[_0xb819('0x12')]),_0xb819('0x4c'),{'uri':util['format'](_0xb819('0x4d'),_0x80cafd[_0xb819('0x1a')],_0x20bf41['id'])});}})[_0xb819('0x4e')](function(_0x306347){logger['error'](_0xb819('0x41'),JSON[_0xb819('0x4f')](_0x306347));});};exports[_0xb819('0x50')]=function(_0x55a7f7,_0x13ac18,_0x1c86d6,_0x307955,_0x4ab9af,_0x8b7d22,_0x3a131f){var _0x2d5290,_0x5a578d;_0x8b7d22[_0xb819('0x1a')]=intUtil[_0xb819('0x3e')](_0x8b7d22[_0xb819('0x1a')]);_0x8b7d22[_0xb819('0x3f')]=intUtil[_0xb819('0x3e')](_0x8b7d22[_0xb819('0x3f')]);if(_0x3a131f&&_0x3a131f['recordingFormat']&&_0x3a131f[_0xb819('0x51')]!=='none'){logger['info'](_0xb819('0x52'),'Recording\x20is\x20enabled!');_0x13ac18[_0xb819('0x43')]=util['format'](_0xb819('0x44'),_0x8b7d22['serverUrl'],_0x13ac18['uniqueid'],md5(_0x13ac18[_0xb819('0x45')]));}headers[_0xb819('0x46')]=getAuth(_0x8b7d22);return getUser(_0x8b7d22,_0x307955[_0xb819('0x47')])[_0xb819('0x17')](function(_0x483982){_0x2d5290=_0x483982;logger[_0xb819('0x1b')](_0xb819('0x53'),_0x2d5290['id']);return getEndUser(_0x8b7d22,_0x13ac18[_0xb819('0x54')],_0x13ac18[_0xb819('0x55')]);})[_0xb819('0x17')](function(_0x36b2c4){_0x5a578d=_0x36b2c4;logger[_0xb819('0x1b')](_0xb819('0x49'),_0x5a578d['id']);return getTicket(_0x8b7d22,_0x2d5290,_0x5a578d,_0x1c86d6,_0x13ac18);})[_0xb819('0x17')](function(_0x32bde2){if(_0x32bde2&&_0x32bde2['id']){logger[_0xb819('0x1b')](_0xb819('0x56'));logger[_0xb819('0x1b')](_0xb819('0x4a'),_0x32bde2['id']);logger[_0xb819('0x1b')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xb819('0x4b'),_0x307955[_0xb819('0x12')]),'trigger:browser:url',{'uri':util[_0xb819('0xc')]('%s/helpdesk/tickets/%d',_0x8b7d22['remoteUri'],_0x32bde2['id'])});}})[_0xb819('0x4e')](function(_0x4cd0e0){logger[_0xb819('0x57')](_0xb819('0x52'),JSON[_0xb819('0x4f')](_0x4cd0e0));});};exports[_0xb819('0x58')]=function(_0x24ae4c,_0x369f1d,_0x2943e8,_0x4d219d,_0x31f972,_0x2ad59d){var _0x1b0b98,_0x3ac3d7;_0x2ad59d[_0xb819('0x1a')]=intUtil['stripTrailingSlash'](_0x2ad59d['remoteUri']);_0x2ad59d[_0xb819('0x3f')]=intUtil['stripTrailingSlash'](_0x2ad59d[_0xb819('0x3f')]);if(_0x31f972&&_0x31f972['monitor_format']){logger[_0xb819('0x1b')]('['+_0x369f1d[_0xb819('0x59')][_0xb819('0x5a')]()+']',_0xb819('0x42'));_0x369f1d[_0xb819('0x43')]=util[_0xb819('0xc')](_0xb819('0x44'),_0x2ad59d[_0xb819('0x3f')],_0x369f1d['uniqueid'],md5(_0x369f1d[_0xb819('0x45')]));}else{_0x369f1d[_0xb819('0x43')]='';}headers['Authorization']=getAuth(_0x2ad59d);return getUser(_0x2ad59d,'')[_0xb819('0x17')](function(_0x4ed017){_0x1b0b98=_0x4ed017;logger[_0xb819('0x1b')]('The\x20User\x20ID\x20is:',_0x1b0b98['id']);return getEndUser(_0x2ad59d,_0x369f1d[_0xb819('0x48')],_0x369f1d[_0xb819('0xe')]);})[_0xb819('0x17')](function(_0x457079){_0x3ac3d7=_0x457079;logger[_0xb819('0x1b')](_0xb819('0x49'),_0x3ac3d7['id']);return getTicket(_0x2ad59d,_0x1b0b98,_0x3ac3d7,_0x2943e8,_0x369f1d);})[_0xb819('0x17')](function(_0x45f3dd){if(_0x45f3dd){logger[_0xb819('0x1b')](_0xb819('0x56'));logger[_0xb819('0x1b')](_0xb819('0x4a'),_0x45f3dd['id']);}})[_0xb819('0x4e')](function(_0x1a2ed8){logger[_0xb819('0x57')]('['+_0x369f1d[_0xb819('0x59')][_0xb819('0x5a')]()+']',JSON['stringify'](_0x1a2ed8));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff