// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xef61=['mapValues','value','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','validateEmail','length','find','contact','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','type','customField','nameField','content','picklist','push','variable','variableName','custom_fields','idField','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','lastevent','Authorization','error','toUpperCase','lodash','request-promise','util','ioredis','./util','../../../../config/environment','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields'];(function(_0x187ee1,_0x3fd1e6){var _0x388160=function(_0x542dd2){while(--_0x542dd2){_0x187ee1['push'](_0x187ee1['shift']());}};_0x388160(++_0x3fd1e6);}(_0xef61,0x10d));var _0x1ef6=function(_0x3ab928,_0x2b990b){_0x3ab928=_0x3ab928-0x0;var _0xf47692=_0xef61[_0x3ab928];return _0xf47692;};'use strict';var _=require(_0x1ef6('0x0'));var rp=require(_0x1ef6('0x1'));var md5=require('md5');var util=require(_0x1ef6('0x2'));var Redis=require(_0x1ef6('0x3'));var intUtil=require(_0x1ef6('0x4'));var config=require(_0x1ef6('0x5'));var logger=require('../../../../config/logger')(_0x1ef6('0x6'));config[_0x1ef6('0x7')]=_[_0x1ef6('0x8')](config[_0x1ef6('0x7')],{'host':_0x1ef6('0x9'),'port':0x18eb});var io=require(_0x1ef6('0xa'))(new Redis(config[_0x1ef6('0x7')]));var headers={'Content-Type':_0x1ef6('0xb'),'Accept':_0x1ef6('0xb')};function emit(_0x3c6916,_0x101c26,_0x31b8b6){io['to'](_0x3c6916)[_0x1ef6('0xc')](_0x101c26,_0x31b8b6);}function getTicket(_0x3c9769,_0x5b4039,_0x184207,_0x5094cc,_0x4995a6){logger[_0x1ef6('0xd')](_0x1ef6('0xe'));var _0x17a738=_['merge']({'responder_id':_0x5b4039['id'],'requester_id':_0x184207['id'],'name':util[_0x1ef6('0xf')](_0x1ef6('0x10'),_0x4995a6['calleridname']),'phone':_0x4995a6[_0x1ef6('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x1ef6('0x12')](_0x5094cc[_0x1ef6('0x13')],_0x4995a6,'\x20'),'description':intUtil[_0x1ef6('0x12')](_0x5094cc[_0x1ef6('0x14')],_0x4995a6,_0x1ef6('0x15')),'tags':getTags(_0x5094cc[_0x1ef6('0x16')],_0x1ef6('0x17'))},getCustomFields(_0x5094cc[_0x1ef6('0x18')],_0x4995a6));_0x17a738['custom_fields']=_[_0x1ef6('0x19')](_['keyBy'](_0x17a738['custom_fields'],'id'),_0x1ef6('0x1a'));return request({'uri':util['format'](_0x1ef6('0x1b'),_0x3c9769[_0x1ef6('0x1c')]),'method':_0x1ef6('0x1d'),'body':_0x17a738})[_0x1ef6('0x1e')](function(_0x5497ff){logger[_0x1ef6('0xd')](_0x1ef6('0x1f'));return _0x5497ff;});}function getUser(_0x35cff4,_0x50f51e){if(intUtil[_0x1ef6('0x20')](_0x50f51e)){return request({'uri':util[_0x1ef6('0xf')]('%s/api/v2/agents',_0x35cff4[_0x1ef6('0x1c')]),'qs':{'email':_0x50f51e}})[_0x1ef6('0x1e')](function(_0x328a64){if(_0x328a64[_0x1ef6('0x21')]){logger[_0x1ef6('0xd')]('Agent\x20found!');return _[_0x1ef6('0x22')](_0x328a64,function(_0x64b9bc){return _0x64b9bc[_0x1ef6('0x23')]['email']===_0x50f51e;});}else{logger[_0x1ef6('0xd')](_0x1ef6('0x24'));return request({'uri':util[_0x1ef6('0xf')](_0x1ef6('0x25'),_0x35cff4['remoteUri'])})[_0x1ef6('0x1e')](function(_0x3c80cf){logger['info'](_0x1ef6('0x26'));return _0x3c80cf;});}});}else{logger[_0x1ef6('0xd')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x1ef6('0xf')]('%s/api/v2/agents/me',_0x35cff4[_0x1ef6('0x1c')])})[_0x1ef6('0x1e')](function(_0x1d0830){logger[_0x1ef6('0xd')](_0x1ef6('0x26'));return _0x1d0830;});}}function getEndUser(_0x22aae2,_0x33dfae,_0x19a20c){logger['info'](_0x1ef6('0x27'),_0x19a20c);return request({'uri':util[_0x1ef6('0xf')](_0x1ef6('0x28'),_0x22aae2['remoteUri']),'qs':{'phone':_0x19a20c}})['then'](function(_0x661704){if(_0x661704['length']){logger[_0x1ef6('0xd')](_0x1ef6('0x29'));return _[_0x1ef6('0x22')](_0x661704,{'phone':_0x19a20c});}else{logger[_0x1ef6('0xd')](_0x1ef6('0x2a'));return request({'uri':util[_0x1ef6('0xf')]('%s/api/v2/contacts',_0x22aae2['remoteUri']),'method':'POST','body':{'name':_0x33dfae,'phone':_0x19a20c}})[_0x1ef6('0x1e')](function(_0x1ddbc7){logger['info'](_0x1ef6('0x2b'));return _0x1ddbc7;});}});}function getAuth(_0xd47cb0){return util[_0x1ef6('0xf')](_0x1ef6('0x2c'),new Buffer(_0xd47cb0[_0x1ef6('0x2d')]+':X')[_0x1ef6('0x2e')](_0x1ef6('0x2f')));}function request(_0x12b803){logger[_0x1ef6('0x30')](_0x1ef6('0x31'),JSON[_0x1ef6('0x32')](_0x12b803));return rp(_[_0x1ef6('0x8')](_0x12b803,{'method':_0x1ef6('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x3f52e9,_0x71c671){var _0x5fcf64=[];if(_0x3f52e9&&_0x3f52e9['length']>0x0){_0x5fcf64=_[_0x1ef6('0x34')](_0x3f52e9,_0x71c671);}return _0x5fcf64;}function getCustomFields(_0x142509,_0x4c7da0){var _0x354ee2=[];var _0x469c96={'custom_fields':[]};if(_0x142509[_0x1ef6('0x21')]>0x0){_[_0x1ef6('0x35')](_0x142509,function(_0x30bfc6){if(_[_0x1ef6('0x36')](['string','picklist'],_0x30bfc6[_0x1ef6('0x37')])&&_0x30bfc6['nameField']&&!_0x30bfc6[_0x1ef6('0x38')]){_0x469c96[_0x30bfc6[_0x1ef6('0x39')]['toLowerCase']()]=_0x30bfc6[_0x1ef6('0x3a')][_0x1ef6('0x2e')]();}else if(_['includes'](['string',_0x1ef6('0x3b')],_0x30bfc6[_0x1ef6('0x37')])&&_0x30bfc6['idField']&&_0x30bfc6[_0x1ef6('0x38')]){_0x469c96['custom_fields'][_0x1ef6('0x3c')]({'id':_0x30bfc6['idField'],'value':_0x30bfc6['content'][_0x1ef6('0x2e')]()});}else if(_0x30bfc6[_0x1ef6('0x37')]===_0x1ef6('0x3d')&&_0x30bfc6[_0x1ef6('0x3e')]&&_0x30bfc6['idField']&&_0x30bfc6[_0x1ef6('0x38')]){_0x4c7da0[_0x30bfc6[_0x1ef6('0x3e')]]&&_0x469c96[_0x1ef6('0x3f')][_0x1ef6('0x3c')]({'id':_0x30bfc6[_0x1ef6('0x40')],'value':_0x4c7da0[_0x30bfc6[_0x1ef6('0x3e')]]['toString']()});}else if(_0x30bfc6[_0x1ef6('0x37')]===_0x1ef6('0x41')&&_0x30bfc6[_0x1ef6('0x42')]&&_0x30bfc6['Variable']['name']&&_0x30bfc6[_0x1ef6('0x40')]&&_0x30bfc6[_0x1ef6('0x38')]){_0x4c7da0[_0x30bfc6['Variable'][_0x1ef6('0x17')][_0x1ef6('0x43')]()]&&_0x469c96[_0x1ef6('0x3f')][_0x1ef6('0x3c')]({'id':_0x30bfc6[_0x1ef6('0x40')],'value':_0x4c7da0[_0x30bfc6[_0x1ef6('0x42')]['name'][_0x1ef6('0x43')]()][_0x1ef6('0x2e')]()});}});}return _0x469c96;}exports[_0x1ef6('0x44')]=function(_0x201d3d,_0x2674ad,_0x15527e,_0x142673,_0x43da12,_0x355b2a){var _0x3f7dd1,_0x41739b;_0x355b2a['remoteUri']=intUtil[_0x1ef6('0x45')](_0x355b2a[_0x1ef6('0x1c')]);_0x355b2a[_0x1ef6('0x46')]=intUtil[_0x1ef6('0x45')](_0x355b2a['serverUrl']);if(_0x43da12&&_0x43da12[_0x1ef6('0x47')]){logger['info'](_0x1ef6('0x48'),_0x1ef6('0x49'));_0x2674ad[_0x1ef6('0x4a')]=util[_0x1ef6('0xf')](_0x1ef6('0x4b'),_0x355b2a[_0x1ef6('0x46')],_0x2674ad['uniqueid'],md5(_0x2674ad['uniqueid']));}else{_0x2674ad['recordingURL']='';}headers['Authorization']=getAuth(_0x355b2a);return getUser(_0x355b2a,_0x142673[_0x1ef6('0x4c')])[_0x1ef6('0x1e')](function(_0x5d0ab1){_0x3f7dd1=_0x5d0ab1;logger[_0x1ef6('0xd')](_0x1ef6('0x4d'),_0x3f7dd1['id']);return getEndUser(_0x355b2a,_0x2674ad[_0x1ef6('0x4e')],_0x2674ad[_0x1ef6('0x11')]);})[_0x1ef6('0x1e')](function(_0x43130d){_0x41739b=_0x43130d;logger[_0x1ef6('0xd')](_0x1ef6('0x4f'),_0x41739b['id']);return getTicket(_0x355b2a,_0x3f7dd1,_0x41739b,_0x15527e,_0x2674ad);})[_0x1ef6('0x1e')](function(_0x411972){if(_0x411972&&_0x411972['id']){logger[_0x1ef6('0xd')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x411972['id']);logger[_0x1ef6('0xd')](_0x1ef6('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x1ef6('0xf')](_0x1ef6('0x50'),_0x142673[_0x1ef6('0x17')]),_0x1ef6('0x51'),{'uri':util[_0x1ef6('0xf')](_0x1ef6('0x52'),_0x355b2a[_0x1ef6('0x1c')],_0x411972['id'])});}})[_0x1ef6('0x53')](function(_0x1fd981){logger['error']('[QUEUE]',JSON[_0x1ef6('0x32')](_0x1fd981));});};exports[_0x1ef6('0x54')]=function(_0x3718dd,_0x29fff1,_0x4ef0dc,_0x26ceed,_0x4f8431,_0x19a6ea,_0x36d509){var _0x3bbb87,_0x73ce25;_0x19a6ea[_0x1ef6('0x1c')]=intUtil[_0x1ef6('0x45')](_0x19a6ea[_0x1ef6('0x1c')]);_0x19a6ea['serverUrl']=intUtil[_0x1ef6('0x45')](_0x19a6ea['serverUrl']);if(_0x36d509&&_0x36d509[_0x1ef6('0x55')]&&_0x36d509[_0x1ef6('0x55')]!==_0x1ef6('0x56')){logger['info'](_0x1ef6('0x57'),_0x1ef6('0x49'));_0x29fff1[_0x1ef6('0x4a')]=util[_0x1ef6('0xf')](_0x1ef6('0x4b'),_0x19a6ea['serverUrl'],_0x29fff1[_0x1ef6('0x58')],md5(_0x29fff1[_0x1ef6('0x58')]));}headers['Authorization']=getAuth(_0x19a6ea);return getUser(_0x19a6ea,_0x26ceed[_0x1ef6('0x4c')])[_0x1ef6('0x1e')](function(_0xa8e3dc){_0x3bbb87=_0xa8e3dc;logger['info'](_0x1ef6('0x4d'),_0x3bbb87['id']);return getEndUser(_0x19a6ea,_0x29fff1[_0x1ef6('0x59')],_0x29fff1[_0x1ef6('0x5a')]);})[_0x1ef6('0x1e')](function(_0x6d0477){_0x73ce25=_0x6d0477;logger['info'](_0x1ef6('0x4f'),_0x73ce25['id']);return getTicket(_0x19a6ea,_0x3bbb87,_0x73ce25,_0x4ef0dc,_0x29fff1);})[_0x1ef6('0x1e')](function(_0x5c2ba8){if(_0x5c2ba8&&_0x5c2ba8['id']){logger[_0x1ef6('0xd')](_0x1ef6('0x1f'));logger[_0x1ef6('0xd')](_0x1ef6('0x5b'),_0x5c2ba8['id']);logger[_0x1ef6('0xd')]('[OUTBOUND]',_0x1ef6('0x5c'));emit(util[_0x1ef6('0xf')](_0x1ef6('0x50'),_0x26ceed['name']),'trigger:browser:url',{'uri':util[_0x1ef6('0xf')]('%s/helpdesk/tickets/%d',_0x19a6ea[_0x1ef6('0x1c')],_0x5c2ba8['id'])});}})['catch'](function(_0x57df4b){logger['error']('[OUTBOUND]',JSON[_0x1ef6('0x32')](_0x57df4b));});};exports[_0x1ef6('0x5d')]=function(_0xb7363,_0x45645d,_0x1b5e12,_0x547b67,_0x457d8a,_0x58ad92){var _0x33bebb,_0x17df1b;_0x58ad92[_0x1ef6('0x1c')]=intUtil[_0x1ef6('0x45')](_0x58ad92[_0x1ef6('0x1c')]);_0x58ad92[_0x1ef6('0x46')]=intUtil[_0x1ef6('0x45')](_0x58ad92[_0x1ef6('0x46')]);if(_0x457d8a&&_0x457d8a[_0x1ef6('0x47')]){logger['info']('['+_0x45645d[_0x1ef6('0x5e')]['toUpperCase']()+']',_0x1ef6('0x49'));_0x45645d[_0x1ef6('0x4a')]=util[_0x1ef6('0xf')](_0x1ef6('0x4b'),_0x58ad92['serverUrl'],_0x45645d[_0x1ef6('0x58')],md5(_0x45645d[_0x1ef6('0x58')]));}else{_0x45645d[_0x1ef6('0x4a')]='';}headers[_0x1ef6('0x5f')]=getAuth(_0x58ad92);return getUser(_0x58ad92,'')[_0x1ef6('0x1e')](function(_0x392a6c){_0x33bebb=_0x392a6c;logger[_0x1ef6('0xd')](_0x1ef6('0x4d'),_0x33bebb['id']);return getEndUser(_0x58ad92,_0x45645d[_0x1ef6('0x4e')],_0x45645d['calleridnum']);})[_0x1ef6('0x1e')](function(_0x2ec03c){_0x17df1b=_0x2ec03c;logger[_0x1ef6('0xd')](_0x1ef6('0x4f'),_0x17df1b['id']);return getTicket(_0x58ad92,_0x33bebb,_0x17df1b,_0x1b5e12,_0x45645d);})['then'](function(_0x5a7485){if(_0x5a7485){logger[_0x1ef6('0xd')](_0x1ef6('0x1f'));logger['info'](_0x1ef6('0x5b'),_0x5a7485['id']);}})[_0x1ef6('0x53')](function(_0x1807ce){logger[_0x1ef6('0x60')]('['+_0x45645d[_0x1ef6('0x5e')][_0x1ef6('0x61')]()+']',JSON[_0x1ef6('0x32')](_0x1807ce));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff