// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1357=['calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','%s/helpdesk/tickets/%d','catch','error','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','destcalleridnum','user:%s','trigger:browser:url','unmanaged','lastevent','toUpperCase','calleridname','lodash','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','value','%s/api/v2/tickets','remoteUri','POST','then','info','Ticket\x20created!','%s/api/v2/agents','length','Agent\x20found!','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','stringify','defaults','GET','forEach','includes','picklist','type','nameField','customField','toLowerCase','idField','push','content','variable','variableName','Variable','queue','serverUrl','monitor_format','recordingURL','uniqueid','The\x20User\x20ID\x20is:'];(function(_0x2cac50,_0x320bb5){var _0x1b7d73=function(_0x1bca86){while(--_0x1bca86){_0x2cac50['push'](_0x2cac50['shift']());}};_0x1b7d73(++_0x320bb5);}(_0x1357,0x1dd));var _0x7135=function(_0xad12b9,_0x892292){_0xad12b9=_0xad12b9-0x0;var _0x4e3d1a=_0x1357[_0xad12b9];return _0x4e3d1a;};'use strict';var _=require(_0x7135('0x0'));var rp=require('request-promise');var md5=require(_0x7135('0x1'));var util=require(_0x7135('0x2'));var Redis=require(_0x7135('0x3'));var intUtil=require('./util');var config=require(_0x7135('0x4'));var logger=require(_0x7135('0x5'))('freshdesk');config[_0x7135('0x6')]=_['defaults'](config[_0x7135('0x6')],{'host':_0x7135('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x7135('0x6')]));var headers={'Content-Type':'application/json','Accept':_0x7135('0x8')};function emit(_0x352fe3,_0x857dfc,_0x3984c3){io['to'](_0x352fe3)[_0x7135('0x9')](_0x857dfc,_0x3984c3);}function getTicket(_0x19b79d,_0x492618,_0x2c6116,_0x314ea0,_0xc6e444){logger['info'](_0x7135('0xa'));var _0x481e10=_[_0x7135('0xb')]({'responder_id':_0x492618['id'],'requester_id':_0x2c6116['id'],'name':util[_0x7135('0xc')](_0x7135('0xd'),_0xc6e444['calleridname']),'phone':_0xc6e444['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x7135('0xe')](_0x314ea0['Subjects'],_0xc6e444,'\x20'),'description':intUtil['getString'](_0x314ea0[_0x7135('0xf')],_0xc6e444,_0x7135('0x10')),'tags':getTags(_0x314ea0[_0x7135('0x11')],_0x7135('0x12'))},getCustomFields(_0x314ea0[_0x7135('0x13')],_0xc6e444));_0x481e10[_0x7135('0x14')]=_[_0x7135('0x15')](_['keyBy'](_0x481e10['custom_fields'],'id'),_0x7135('0x16'));return request({'uri':util[_0x7135('0xc')](_0x7135('0x17'),_0x19b79d[_0x7135('0x18')]),'method':_0x7135('0x19'),'body':_0x481e10})[_0x7135('0x1a')](function(_0x4197dc){logger[_0x7135('0x1b')](_0x7135('0x1c'));return _0x4197dc;});}function getUser(_0xb4eb9,_0x2a2c71){if(intUtil['validateEmail'](_0x2a2c71)){return request({'uri':util[_0x7135('0xc')](_0x7135('0x1d'),_0xb4eb9[_0x7135('0x18')]),'qs':{'email':_0x2a2c71}})[_0x7135('0x1a')](function(_0x44596f){if(_0x44596f[_0x7135('0x1e')]){logger[_0x7135('0x1b')](_0x7135('0x1f'));return _['find'](_0x44596f,function(_0x2fbee9){return _0x2fbee9[_0x7135('0x20')][_0x7135('0x21')]===_0x2a2c71;});}else{logger[_0x7135('0x1b')](_0x7135('0x22'));return request({'uri':util[_0x7135('0xc')](_0x7135('0x23'),_0xb4eb9[_0x7135('0x18')])})[_0x7135('0x1a')](function(_0x4dc0a4){logger[_0x7135('0x1b')](_0x7135('0x24'));return _0x4dc0a4;});}});}else{logger[_0x7135('0x1b')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x7135('0xc')](_0x7135('0x23'),_0xb4eb9[_0x7135('0x18')])})[_0x7135('0x1a')](function(_0x3640fe){logger['info'](_0x7135('0x24'));return _0x3640fe;});}}function getEndUser(_0x27a9d5,_0x412a39,_0x268dd3){logger[_0x7135('0x1b')](_0x7135('0x25'),_0x268dd3);return request({'uri':util[_0x7135('0xc')](_0x7135('0x26'),_0x27a9d5['remoteUri']),'qs':{'phone':_0x268dd3}})[_0x7135('0x1a')](function(_0x470e9a){if(_0x470e9a[_0x7135('0x1e')]){logger[_0x7135('0x1b')](_0x7135('0x27'));return _[_0x7135('0x28')](_0x470e9a,{'phone':_0x268dd3});}else{logger[_0x7135('0x1b')](_0x7135('0x29'));return request({'uri':util[_0x7135('0xc')](_0x7135('0x26'),_0x27a9d5['remoteUri']),'method':_0x7135('0x19'),'body':{'name':_0x412a39,'phone':_0x268dd3}})['then'](function(_0x2e2447){logger[_0x7135('0x1b')](_0x7135('0x2a'));return _0x2e2447;});}});}function getAuth(_0x1122dc){return util['format'](_0x7135('0x2b'),new Buffer(_0x1122dc['apiKey']+':X')[_0x7135('0x2c')]('base64'));}function request(_0x2ee210){logger[_0x7135('0x2d')](_0x7135('0x2e'),JSON[_0x7135('0x2f')](_0x2ee210));return rp(_[_0x7135('0x30')](_0x2ee210,{'method':_0x7135('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x3bb490,_0x5c5a07){var _0x57d25b=[];if(_0x3bb490&&_0x3bb490[_0x7135('0x1e')]>0x0){_0x57d25b=_['map'](_0x3bb490,_0x5c5a07);}return _0x57d25b;}function getCustomFields(_0x2efc2a,_0x15a46b){var _0x312753=[];var _0x1aa0f1={'custom_fields':[]};if(_0x2efc2a[_0x7135('0x1e')]>0x0){_[_0x7135('0x32')](_0x2efc2a,function(_0x500cce){if(_[_0x7135('0x33')](['string',_0x7135('0x34')],_0x500cce[_0x7135('0x35')])&&_0x500cce[_0x7135('0x36')]&&!_0x500cce[_0x7135('0x37')]){_0x1aa0f1[_0x500cce[_0x7135('0x36')][_0x7135('0x38')]()]=_0x500cce['content'][_0x7135('0x2c')]();}else if(_['includes'](['string','picklist'],_0x500cce[_0x7135('0x35')])&&_0x500cce[_0x7135('0x39')]&&_0x500cce['customField']){_0x1aa0f1[_0x7135('0x14')][_0x7135('0x3a')]({'id':_0x500cce[_0x7135('0x39')],'value':_0x500cce[_0x7135('0x3b')][_0x7135('0x2c')]()});}else if(_0x500cce[_0x7135('0x35')]===_0x7135('0x3c')&&_0x500cce[_0x7135('0x3d')]&&_0x500cce['idField']&&_0x500cce[_0x7135('0x37')]){_0x15a46b[_0x500cce['variableName']]&&_0x1aa0f1[_0x7135('0x14')][_0x7135('0x3a')]({'id':_0x500cce['idField'],'value':_0x15a46b[_0x500cce[_0x7135('0x3d')]]['toString']()});}else if(_0x500cce[_0x7135('0x35')]==='customVariable'&&_0x500cce['Variable']&&_0x500cce['Variable'][_0x7135('0x12')]&&_0x500cce[_0x7135('0x39')]&&_0x500cce['customField']){_0x15a46b[_0x500cce[_0x7135('0x3e')][_0x7135('0x12')]['toLowerCase']()]&&_0x1aa0f1[_0x7135('0x14')][_0x7135('0x3a')]({'id':_0x500cce[_0x7135('0x39')],'value':_0x15a46b[_0x500cce[_0x7135('0x3e')][_0x7135('0x12')][_0x7135('0x38')]()][_0x7135('0x2c')]()});}});}return _0x1aa0f1;}exports[_0x7135('0x3f')]=function(_0xd5f11e,_0x4fb219,_0x2b5b92,_0x568842,_0xc311fa,_0xa04e3b){var _0x1457b8,_0x35be60;_0xa04e3b[_0x7135('0x18')]=intUtil['stripTrailingSlash'](_0xa04e3b[_0x7135('0x18')]);_0xa04e3b[_0x7135('0x40')]=intUtil['stripTrailingSlash'](_0xa04e3b['serverUrl']);if(_0xc311fa&&_0xc311fa[_0x7135('0x41')]){logger[_0x7135('0x1b')]('[QUEUE]','Recording\x20is\x20enabled!');_0x4fb219[_0x7135('0x42')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xa04e3b[_0x7135('0x40')],_0x4fb219['uniqueid'],md5(_0x4fb219[_0x7135('0x43')]));}else{_0x4fb219[_0x7135('0x42')]='';}headers['Authorization']=getAuth(_0xa04e3b);return getUser(_0xa04e3b,_0x568842[_0x7135('0x21')])['then'](function(_0xb0552d){_0x1457b8=_0xb0552d;logger['info'](_0x7135('0x44'),_0x1457b8['id']);return getEndUser(_0xa04e3b,_0x4fb219['calleridname'],_0x4fb219[_0x7135('0x45')]);})['then'](function(_0x2ae30e){_0x35be60=_0x2ae30e;logger['info'](_0x7135('0x46'),_0x35be60['id']);return getTicket(_0xa04e3b,_0x1457b8,_0x35be60,_0x2b5b92,_0x4fb219);})[_0x7135('0x1a')](function(_0x3af427){if(_0x3af427&&_0x3af427['id']){logger['info']('Ticket\x20created!');logger[_0x7135('0x1b')](_0x7135('0x47'),_0x3af427['id']);logger[_0x7135('0x1b')](_0x7135('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x7135('0xc')]('user:%s',_0x568842[_0x7135('0x12')]),'trigger:browser:url',{'uri':util['format'](_0x7135('0x49'),_0xa04e3b[_0x7135('0x18')],_0x3af427['id'])});}})[_0x7135('0x4a')](function(_0x4394b2){logger[_0x7135('0x4b')](_0x7135('0x48'),JSON[_0x7135('0x2f')](_0x4394b2));});};exports[_0x7135('0x4c')]=function(_0x5749e9,_0x1eddd4,_0x4ce3ba,_0x5d137c,_0x39d093,_0x3cdc6f,_0x3da932){var _0x317d12,_0x4e013d;_0x3cdc6f[_0x7135('0x18')]=intUtil[_0x7135('0x4d')](_0x3cdc6f['remoteUri']);_0x3cdc6f[_0x7135('0x40')]=intUtil[_0x7135('0x4d')](_0x3cdc6f[_0x7135('0x40')]);if(_0x3da932&&_0x3da932[_0x7135('0x4e')]&&_0x3da932[_0x7135('0x4e')]!==_0x7135('0x4f')){logger[_0x7135('0x1b')](_0x7135('0x50'),_0x7135('0x51'));_0x1eddd4[_0x7135('0x42')]=util[_0x7135('0xc')](_0x7135('0x52'),_0x3cdc6f[_0x7135('0x40')],_0x1eddd4['uniqueid'],md5(_0x1eddd4[_0x7135('0x43')]));}headers[_0x7135('0x53')]=getAuth(_0x3cdc6f);return getUser(_0x3cdc6f,_0x5d137c[_0x7135('0x21')])['then'](function(_0x43a363){_0x317d12=_0x43a363;logger['info'](_0x7135('0x44'),_0x317d12['id']);return getEndUser(_0x3cdc6f,_0x1eddd4['destcalleridname'],_0x1eddd4[_0x7135('0x54')]);})[_0x7135('0x1a')](function(_0x3e7971){_0x4e013d=_0x3e7971;logger[_0x7135('0x1b')](_0x7135('0x46'),_0x4e013d['id']);return getTicket(_0x3cdc6f,_0x317d12,_0x4e013d,_0x4ce3ba,_0x1eddd4);})[_0x7135('0x1a')](function(_0x25dcc4){if(_0x25dcc4&&_0x25dcc4['id']){logger[_0x7135('0x1b')]('Ticket\x20created!');logger[_0x7135('0x1b')](_0x7135('0x47'),_0x25dcc4['id']);logger[_0x7135('0x1b')](_0x7135('0x50'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x7135('0xc')](_0x7135('0x55'),_0x5d137c[_0x7135('0x12')]),_0x7135('0x56'),{'uri':util[_0x7135('0xc')]('%s/helpdesk/tickets/%d',_0x3cdc6f[_0x7135('0x18')],_0x25dcc4['id'])});}})['catch'](function(_0x471da4){logger[_0x7135('0x4b')](_0x7135('0x50'),JSON[_0x7135('0x2f')](_0x471da4));});};exports[_0x7135('0x57')]=function(_0x50a859,_0x3c1c9b,_0x4a3cdb,_0x3fcf69,_0x2d0d5c,_0x35ab4b){var _0x2c74f3,_0x2ab1e7;_0x35ab4b['remoteUri']=intUtil[_0x7135('0x4d')](_0x35ab4b[_0x7135('0x18')]);_0x35ab4b[_0x7135('0x40')]=intUtil[_0x7135('0x4d')](_0x35ab4b['serverUrl']);if(_0x2d0d5c&&_0x2d0d5c[_0x7135('0x41')]){logger[_0x7135('0x1b')]('['+_0x3c1c9b[_0x7135('0x58')][_0x7135('0x59')]()+']','Recording\x20is\x20enabled!');_0x3c1c9b['recordingURL']=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x35ab4b[_0x7135('0x40')],_0x3c1c9b['uniqueid'],md5(_0x3c1c9b[_0x7135('0x43')]));}else{_0x3c1c9b[_0x7135('0x42')]='';}headers['Authorization']=getAuth(_0x35ab4b);return getUser(_0x35ab4b,'')[_0x7135('0x1a')](function(_0x3cd120){_0x2c74f3=_0x3cd120;logger['info'](_0x7135('0x44'),_0x2c74f3['id']);return getEndUser(_0x35ab4b,_0x3c1c9b[_0x7135('0x5a')],_0x3c1c9b['calleridnum']);})['then'](function(_0x1e9954){_0x2ab1e7=_0x1e9954;logger[_0x7135('0x1b')](_0x7135('0x46'),_0x2ab1e7['id']);return getTicket(_0x35ab4b,_0x2c74f3,_0x2ab1e7,_0x4a3cdb,_0x3c1c9b);})[_0x7135('0x1a')](function(_0x50c5d2){if(_0x50c5d2){logger[_0x7135('0x1b')](_0x7135('0x1c'));logger[_0x7135('0x1b')](_0x7135('0x47'),_0x50c5d2['id']);}})[_0x7135('0x4a')](function(_0x593f9c){logger[_0x7135('0x4b')]('['+_0x3c1c9b[_0x7135('0x58')][_0x7135('0x59')]()+']',JSON[_0x7135('0x2f')](_0x593f9c));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff