// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x439c=['unmanaged','toUpperCase','The\x20User\x20ID\x20is:','catch','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','merge','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','<br>','Tags','name','custom_fields','mapValues','keyBy','value','format','%s/api/v2/tickets','remoteUri','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','Agent\x20found!','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','apiKey','toString','debug','[HTTP]','stringify','GET','map','string','nameField','customField','toLowerCase','includes','type','push','idField','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20Enduser\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','error','none','[OUTBOUND]','destcalleridnum','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...'];(function(_0x5ec569,_0x17c7bc){var _0x15091=function(_0xf1cc8e){while(--_0xf1cc8e){_0x5ec569['push'](_0x5ec569['shift']());}};_0x15091(++_0x17c7bc);}(_0x439c,0x110));var _0xc439=function(_0x13b7ab,_0x590916){_0x13b7ab=_0x13b7ab-0x0;var _0x152fe2=_0x439c[_0x13b7ab];return _0x152fe2;};'use strict';var _=require(_0xc439('0x0'));var rp=require(_0xc439('0x1'));var md5=require('md5');var util=require(_0xc439('0x2'));var Redis=require(_0xc439('0x3'));var intUtil=require(_0xc439('0x4'));var config=require(_0xc439('0x5'));var logger=require(_0xc439('0x6'))('freshdesk');config[_0xc439('0x7')]=_[_0xc439('0x8')](config[_0xc439('0x7')],{'host':_0xc439('0x9'),'port':0x18eb});var io=require(_0xc439('0xa'))(new Redis(config[_0xc439('0x7')]));var headers={'Content-Type':_0xc439('0xb'),'Accept':_0xc439('0xb')};function emit(_0x1d735c,_0x26b1a8,_0x219297){io['to'](_0x1d735c)[_0xc439('0xc')](_0x26b1a8,_0x219297);}function getTicket(_0x16df7e,_0x46a4b3,_0x529cca,_0x184db8,_0x4d9dcf){logger[_0xc439('0xd')]('Creating\x20new\x20ticket...');var _0x1350cb=_[_0xc439('0xe')]({'responder_id':_0x46a4b3['id'],'requester_id':_0x529cca['id'],'name':util['format'](_0xc439('0xf'),_0x4d9dcf[_0xc439('0x10')]),'phone':_0x4d9dcf[_0xc439('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x184db8[_0xc439('0x12')],_0x4d9dcf,'\x20'),'description':intUtil[_0xc439('0x13')](_0x184db8['Descriptions'],_0x4d9dcf,_0xc439('0x14')),'tags':getTags(_0x184db8[_0xc439('0x15')],_0xc439('0x16'))},getCustomFields(_0x184db8['Fields'],_0x4d9dcf));_0x1350cb[_0xc439('0x17')]=_[_0xc439('0x18')](_[_0xc439('0x19')](_0x1350cb[_0xc439('0x17')],'id'),_0xc439('0x1a'));return request({'uri':util[_0xc439('0x1b')](_0xc439('0x1c'),_0x16df7e[_0xc439('0x1d')]),'method':'POST','body':_0x1350cb})[_0xc439('0x1e')](function(_0x4a6fd2){logger[_0xc439('0xd')](_0xc439('0x1f'));return _0x4a6fd2;});}function getUser(_0x37d240,_0x4b51f1){if(intUtil[_0xc439('0x20')](_0x4b51f1)){return request({'uri':util[_0xc439('0x1b')](_0xc439('0x21'),_0x37d240[_0xc439('0x1d')]),'qs':{'email':_0x4b51f1}})['then'](function(_0x3fd93d){if(_0x3fd93d['length']){logger[_0xc439('0xd')](_0xc439('0x22'));return _['find'](_0x3fd93d,function(_0xcd81d9){return _0xcd81d9[_0xc439('0x23')][_0xc439('0x24')]===_0x4b51f1;});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc439('0x1b')](_0xc439('0x25'),_0x37d240['remoteUri'])})['then'](function(_0x5a99c9){logger[_0xc439('0xd')](_0xc439('0x26'));return _0x5a99c9;});}});}else{logger[_0xc439('0xd')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc439('0x1b')]('%s/api/v2/agents/me',_0x37d240[_0xc439('0x1d')])})[_0xc439('0x1e')](function(_0x381d42){logger[_0xc439('0xd')](_0xc439('0x26'));return _0x381d42;});}}function getEndUser(_0x188498,_0x44e819,_0x2dfd4d){logger[_0xc439('0xd')](_0xc439('0x27'),_0x2dfd4d);return request({'uri':util[_0xc439('0x1b')](_0xc439('0x28'),_0x188498[_0xc439('0x1d')]),'qs':{'phone':_0x2dfd4d}})[_0xc439('0x1e')](function(_0x582d8a){if(_0x582d8a[_0xc439('0x29')]){logger[_0xc439('0xd')](_0xc439('0x2a'));return _[_0xc439('0x2b')](_0x582d8a,{'phone':_0x2dfd4d});}else{logger[_0xc439('0xd')](_0xc439('0x2c'));return request({'uri':util[_0xc439('0x1b')]('%s/api/v2/contacts',_0x188498['remoteUri']),'method':_0xc439('0x2d'),'body':{'name':_0x44e819,'phone':_0x2dfd4d}})[_0xc439('0x1e')](function(_0x4336f1){logger[_0xc439('0xd')](_0xc439('0x2e'));return _0x4336f1;});}});}function getAuth(_0x361764){return util['format'](_0xc439('0x2f'),new Buffer(_0x361764[_0xc439('0x30')]+':X')[_0xc439('0x31')]('base64'));}function request(_0x196b12){logger[_0xc439('0x32')](_0xc439('0x33'),JSON[_0xc439('0x34')](_0x196b12));return rp(_[_0xc439('0x8')](_0x196b12,{'method':_0xc439('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x384f28,_0x2a4612){var _0x3ce8ba=[];if(_0x384f28&&_0x384f28[_0xc439('0x29')]>0x0){_0x3ce8ba=_[_0xc439('0x36')](_0x384f28,_0x2a4612);}return _0x3ce8ba;}function getCustomFields(_0x31aa96,_0x30d2ea){var _0x5f1f5e=[];var _0x25509={'custom_fields':[]};if(_0x31aa96[_0xc439('0x29')]>0x0){_['forEach'](_0x31aa96,function(_0x171b98){if(_['includes']([_0xc439('0x37'),'picklist'],_0x171b98['type'])&&_0x171b98[_0xc439('0x38')]&&!_0x171b98[_0xc439('0x39')]){_0x25509[_0x171b98[_0xc439('0x38')][_0xc439('0x3a')]()]=_0x171b98['content'][_0xc439('0x31')]();}else if(_[_0xc439('0x3b')](['string','picklist'],_0x171b98[_0xc439('0x3c')])&&_0x171b98['idField']&&_0x171b98['customField']){_0x25509[_0xc439('0x17')][_0xc439('0x3d')]({'id':_0x171b98['idField'],'value':_0x171b98['content'][_0xc439('0x31')]()});}else if(_0x171b98[_0xc439('0x3c')]==='variable'&&_0x171b98['variableName']&&_0x171b98[_0xc439('0x3e')]&&_0x171b98[_0xc439('0x39')]){_0x30d2ea[_0x171b98['variableName']]&&_0x25509[_0xc439('0x17')][_0xc439('0x3d')]({'id':_0x171b98['idField'],'value':_0x30d2ea[_0x171b98[_0xc439('0x3f')]][_0xc439('0x31')]()});}else if(_0x171b98['type']===_0xc439('0x40')&&_0x171b98[_0xc439('0x41')]&&_0x171b98['Variable'][_0xc439('0x16')]&&_0x171b98[_0xc439('0x3e')]&&_0x171b98[_0xc439('0x39')]){_0x30d2ea[_0x171b98['Variable'][_0xc439('0x16')][_0xc439('0x3a')]()]&&_0x25509[_0xc439('0x17')]['push']({'id':_0x171b98[_0xc439('0x3e')],'value':_0x30d2ea[_0x171b98[_0xc439('0x41')][_0xc439('0x16')]['toLowerCase']()][_0xc439('0x31')]()});}});}return _0x25509;}exports['queue']=function(_0x4a5c67,_0x47e6ab,_0x1e7d83,_0x1fa347,_0x4e7ea2,_0x14feba){var _0x28d1be,_0x30fe48;_0x14feba['remoteUri']=intUtil[_0xc439('0x42')](_0x14feba['remoteUri']);_0x14feba[_0xc439('0x43')]=intUtil[_0xc439('0x42')](_0x14feba[_0xc439('0x43')]);if(_0x4e7ea2&&_0x4e7ea2[_0xc439('0x44')]){logger[_0xc439('0xd')](_0xc439('0x45'),_0xc439('0x46'));_0x47e6ab['recordingURL']=util[_0xc439('0x1b')](_0xc439('0x47'),_0x14feba[_0xc439('0x43')],_0x47e6ab[_0xc439('0x48')],md5(_0x47e6ab[_0xc439('0x48')]));}else{_0x47e6ab[_0xc439('0x49')]='';}headers[_0xc439('0x4a')]=getAuth(_0x14feba);return getUser(_0x14feba,_0x1fa347[_0xc439('0x24')])['then'](function(_0x422f16){_0x28d1be=_0x422f16;logger[_0xc439('0xd')]('The\x20User\x20ID\x20is:',_0x28d1be['id']);return getEndUser(_0x14feba,_0x47e6ab[_0xc439('0x10')],_0x47e6ab[_0xc439('0x11')]);})[_0xc439('0x1e')](function(_0x583b22){_0x30fe48=_0x583b22;logger[_0xc439('0xd')](_0xc439('0x4b'),_0x30fe48['id']);return getTicket(_0x14feba,_0x28d1be,_0x30fe48,_0x1e7d83,_0x47e6ab);})[_0xc439('0x1e')](function(_0x4f0eb4){if(_0x4f0eb4&&_0x4f0eb4['id']){logger[_0xc439('0xd')]('Ticket\x20created!');logger[_0xc439('0xd')]('The\x20Ticket\x20ID\x20is:',_0x4f0eb4['id']);logger[_0xc439('0xd')](_0xc439('0x45'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc439('0x1b')](_0xc439('0x4c'),_0x1fa347[_0xc439('0x16')]),'trigger:browser:url',{'uri':util[_0xc439('0x1b')](_0xc439('0x4d'),_0x14feba[_0xc439('0x1d')],_0x4f0eb4['id'])});}})['catch'](function(_0x139d23){logger[_0xc439('0x4e')](_0xc439('0x45'),JSON[_0xc439('0x34')](_0x139d23));});};exports['outbound']=function(_0x27f655,_0x4bf663,_0x32c150,_0x177eaa,_0x414fd7,_0x2c2807,_0x23ea01){var _0x203996,_0x51dcb9;_0x2c2807['remoteUri']=intUtil[_0xc439('0x42')](_0x2c2807[_0xc439('0x1d')]);_0x2c2807[_0xc439('0x43')]=intUtil[_0xc439('0x42')](_0x2c2807[_0xc439('0x43')]);if(_0x23ea01&&_0x23ea01['recordingFormat']&&_0x23ea01['recordingFormat']!==_0xc439('0x4f')){logger[_0xc439('0xd')](_0xc439('0x50'),_0xc439('0x46'));_0x4bf663[_0xc439('0x49')]=util[_0xc439('0x1b')](_0xc439('0x47'),_0x2c2807[_0xc439('0x43')],_0x4bf663['uniqueid'],md5(_0x4bf663[_0xc439('0x48')]));}headers[_0xc439('0x4a')]=getAuth(_0x2c2807);return getUser(_0x2c2807,_0x177eaa[_0xc439('0x24')])[_0xc439('0x1e')](function(_0x4cf808){_0x203996=_0x4cf808;logger[_0xc439('0xd')]('The\x20User\x20ID\x20is:',_0x203996['id']);return getEndUser(_0x2c2807,_0x4bf663['destcalleridname'],_0x4bf663[_0xc439('0x51')]);})['then'](function(_0x2d83e7){_0x51dcb9=_0x2d83e7;logger[_0xc439('0xd')]('The\x20Enduser\x20ID\x20is:',_0x51dcb9['id']);return getTicket(_0x2c2807,_0x203996,_0x51dcb9,_0x32c150,_0x4bf663);})[_0xc439('0x1e')](function(_0x29bd12){if(_0x29bd12&&_0x29bd12['id']){logger[_0xc439('0xd')](_0xc439('0x1f'));logger[_0xc439('0xd')](_0xc439('0x52'),_0x29bd12['id']);logger[_0xc439('0xd')](_0xc439('0x50'),_0xc439('0x53'));emit(util['format'](_0xc439('0x4c'),_0x177eaa[_0xc439('0x16')]),'trigger:browser:url',{'uri':util[_0xc439('0x1b')](_0xc439('0x4d'),_0x2c2807[_0xc439('0x1d')],_0x29bd12['id'])});}})['catch'](function(_0x2a02b8){logger[_0xc439('0x4e')]('[OUTBOUND]',JSON[_0xc439('0x34')](_0x2a02b8));});};exports[_0xc439('0x54')]=function(_0xeb7a59,_0x1e412e,_0x21636f,_0x300604,_0x21670a,_0x45be13){var _0x7877f9,_0x27873c;_0x45be13[_0xc439('0x1d')]=intUtil[_0xc439('0x42')](_0x45be13[_0xc439('0x1d')]);_0x45be13[_0xc439('0x43')]=intUtil[_0xc439('0x42')](_0x45be13[_0xc439('0x43')]);if(_0x21670a&&_0x21670a['monitor_format']){logger[_0xc439('0xd')]('['+_0x1e412e['lastevent'][_0xc439('0x55')]()+']','Recording\x20is\x20enabled!');_0x1e412e[_0xc439('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x45be13[_0xc439('0x43')],_0x1e412e['uniqueid'],md5(_0x1e412e[_0xc439('0x48')]));}else{_0x1e412e['recordingURL']='';}headers[_0xc439('0x4a')]=getAuth(_0x45be13);return getUser(_0x45be13,'')[_0xc439('0x1e')](function(_0x42586d){_0x7877f9=_0x42586d;logger['info'](_0xc439('0x56'),_0x7877f9['id']);return getEndUser(_0x45be13,_0x1e412e[_0xc439('0x10')],_0x1e412e['calleridnum']);})[_0xc439('0x1e')](function(_0x4bf45b){_0x27873c=_0x4bf45b;logger[_0xc439('0xd')]('The\x20Enduser\x20ID\x20is:',_0x27873c['id']);return getTicket(_0x45be13,_0x7877f9,_0x27873c,_0x21636f,_0x1e412e);})[_0xc439('0x1e')](function(_0x46cef4){if(_0x46cef4){logger[_0xc439('0xd')]('Ticket\x20created!');logger[_0xc439('0xd')](_0xc439('0x52'),_0x46cef4['id']);}})[_0xc439('0x57')](function(_0x4e58ec){logger[_0xc439('0x4e')]('['+_0x1e412e[_0xc439('0x58')][_0xc439('0x55')]()+']',JSON[_0xc439('0x34')](_0x4e58ec));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff