// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x78bf=['map','forEach','includes','string','picklist','type','customField','nameField','toLowerCase','content','idField','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','error','outbound','recordingFormat','[OUTBOUND]','Authorization','destcalleridname','trigger:browser:url','catch','unmanaged','lastevent','The\x20User\x20ID\x20is:','toUpperCase','lodash','request-promise','md5','util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','Ticket\x20created!','validateEmail','%s/api/v2/agents','then','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','apiKey','toString','base64','debug','[HTTP]','stringify','GET'];(function(_0x38d2ee,_0x3711d6){var _0x3626f0=function(_0x3de234){while(--_0x3de234){_0x38d2ee['push'](_0x38d2ee['shift']());}};_0x3626f0(++_0x3711d6);}(_0x78bf,0x147));var _0xf78b=function(_0x1c0f3d,_0x55a9e2){_0x1c0f3d=_0x1c0f3d-0x0;var _0x4d71a8=_0x78bf[_0x1c0f3d];return _0x4d71a8;};'use strict';var _=require(_0xf78b('0x0'));var rp=require(_0xf78b('0x1'));var md5=require(_0xf78b('0x2'));var util=require(_0xf78b('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xf78b('0x4'));var logger=require(_0xf78b('0x5'))('freshdesk');config[_0xf78b('0x6')]=_[_0xf78b('0x7')](config[_0xf78b('0x6')],{'host':_0xf78b('0x8'),'port':0x18eb});var io=require(_0xf78b('0x9'))(new Redis(config[_0xf78b('0x6')]));var headers={'Content-Type':_0xf78b('0xa'),'Accept':_0xf78b('0xa')};function emit(_0x30dfdc,_0x218a81,_0x4a4163){io['to'](_0x30dfdc)[_0xf78b('0xb')](_0x218a81,_0x4a4163);}function getTicket(_0x5d2cbd,_0x3a09a4,_0x11ad7f,_0x4290fb,_0x1b4026){logger[_0xf78b('0xc')](_0xf78b('0xd'));var _0x2928eb=_[_0xf78b('0xe')]({'responder_id':_0x3a09a4['id'],'requester_id':_0x11ad7f['id'],'name':util[_0xf78b('0xf')](_0xf78b('0x10'),_0x1b4026[_0xf78b('0x11')]),'phone':_0x1b4026[_0xf78b('0x12')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xf78b('0x13')](_0x4290fb[_0xf78b('0x14')],_0x1b4026,'\x20'),'description':intUtil[_0xf78b('0x13')](_0x4290fb[_0xf78b('0x15')],_0x1b4026,_0xf78b('0x16')),'tags':getTags(_0x4290fb[_0xf78b('0x17')],_0xf78b('0x18'))},getCustomFields(_0x4290fb['Fields'],_0x1b4026));_0x2928eb['custom_fields']=_['mapValues'](_[_0xf78b('0x19')](_0x2928eb[_0xf78b('0x1a')],'id'),_0xf78b('0x1b'));return request({'uri':util[_0xf78b('0xf')](_0xf78b('0x1c'),_0x5d2cbd[_0xf78b('0x1d')]),'method':_0xf78b('0x1e'),'body':_0x2928eb})['then'](function(_0x1d1020){logger[_0xf78b('0xc')](_0xf78b('0x1f'));return _0x1d1020;});}function getUser(_0x494e2e,_0x6cd219){if(intUtil[_0xf78b('0x20')](_0x6cd219)){return request({'uri':util[_0xf78b('0xf')](_0xf78b('0x21'),_0x494e2e[_0xf78b('0x1d')]),'qs':{'email':_0x6cd219}})[_0xf78b('0x22')](function(_0x38ad6d){if(_0x38ad6d['length']){logger[_0xf78b('0xc')](_0xf78b('0x23'));return _[_0xf78b('0x24')](_0x38ad6d,function(_0x1f693c){return _0x1f693c[_0xf78b('0x25')][_0xf78b('0x26')]===_0x6cd219;});}else{logger['info'](_0xf78b('0x27'));return request({'uri':util[_0xf78b('0xf')](_0xf78b('0x28'),_0x494e2e[_0xf78b('0x1d')])})[_0xf78b('0x22')](function(_0x29da42){logger[_0xf78b('0xc')]('Admin\x20account\x20selected.');return _0x29da42;});}});}else{logger[_0xf78b('0xc')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xf78b('0xf')](_0xf78b('0x28'),_0x494e2e[_0xf78b('0x1d')])})[_0xf78b('0x22')](function(_0x42e927){logger[_0xf78b('0xc')]('Admin\x20account\x20selected.');return _0x42e927;});}}function getEndUser(_0x91c6ed,_0x3c161b,_0x4a375e){logger['info'](_0xf78b('0x29'),_0x4a375e);return request({'uri':util[_0xf78b('0xf')](_0xf78b('0x2a'),_0x91c6ed[_0xf78b('0x1d')]),'qs':{'phone':_0x4a375e}})[_0xf78b('0x22')](function(_0x59ae0f){if(_0x59ae0f[_0xf78b('0x2b')]){logger[_0xf78b('0xc')]('Enduser\x20found!');return _[_0xf78b('0x24')](_0x59ae0f,{'phone':_0x4a375e});}else{logger[_0xf78b('0xc')](_0xf78b('0x2c'));return request({'uri':util['format'](_0xf78b('0x2a'),_0x91c6ed[_0xf78b('0x1d')]),'method':'POST','body':{'name':_0x3c161b,'phone':_0x4a375e}})[_0xf78b('0x22')](function(_0x18a21e){logger[_0xf78b('0xc')](_0xf78b('0x2d'));return _0x18a21e;});}});}function getAuth(_0x33bd19){return util[_0xf78b('0xf')]('Basic\x20%s',new Buffer(_0x33bd19[_0xf78b('0x2e')]+':X')[_0xf78b('0x2f')](_0xf78b('0x30')));}function request(_0x33616c){logger[_0xf78b('0x31')](_0xf78b('0x32'),JSON[_0xf78b('0x33')](_0x33616c));return rp(_['defaults'](_0x33616c,{'method':_0xf78b('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x576b9c,_0x4f6e57){var _0x320928=[];if(_0x576b9c&&_0x576b9c[_0xf78b('0x2b')]>0x0){_0x320928=_[_0xf78b('0x35')](_0x576b9c,_0x4f6e57);}return _0x320928;}function getCustomFields(_0x262596,_0x10d9ef){var _0x399b60=[];var _0x427a65={'custom_fields':[]};if(_0x262596[_0xf78b('0x2b')]>0x0){_[_0xf78b('0x36')](_0x262596,function(_0x3c3239){if(_[_0xf78b('0x37')]([_0xf78b('0x38'),_0xf78b('0x39')],_0x3c3239[_0xf78b('0x3a')])&&_0x3c3239['nameField']&&!_0x3c3239[_0xf78b('0x3b')]){_0x427a65[_0x3c3239[_0xf78b('0x3c')][_0xf78b('0x3d')]()]=_0x3c3239[_0xf78b('0x3e')][_0xf78b('0x2f')]();}else if(_[_0xf78b('0x37')](['string','picklist'],_0x3c3239[_0xf78b('0x3a')])&&_0x3c3239[_0xf78b('0x3f')]&&_0x3c3239[_0xf78b('0x3b')]){_0x427a65['custom_fields'][_0xf78b('0x40')]({'id':_0x3c3239[_0xf78b('0x3f')],'value':_0x3c3239[_0xf78b('0x3e')][_0xf78b('0x2f')]()});}else if(_0x3c3239[_0xf78b('0x3a')]===_0xf78b('0x41')&&_0x3c3239[_0xf78b('0x42')]&&_0x3c3239[_0xf78b('0x3f')]&&_0x3c3239[_0xf78b('0x3b')]){_0x10d9ef[_0x3c3239['variableName']]&&_0x427a65['custom_fields']['push']({'id':_0x3c3239[_0xf78b('0x3f')],'value':_0x10d9ef[_0x3c3239['variableName']][_0xf78b('0x2f')]()});}else if(_0x3c3239[_0xf78b('0x3a')]===_0xf78b('0x43')&&_0x3c3239[_0xf78b('0x44')]&&_0x3c3239[_0xf78b('0x44')][_0xf78b('0x18')]&&_0x3c3239[_0xf78b('0x3f')]&&_0x3c3239['customField']){_0x10d9ef[_0x3c3239[_0xf78b('0x44')]['name']['toLowerCase']()]&&_0x427a65[_0xf78b('0x1a')][_0xf78b('0x40')]({'id':_0x3c3239[_0xf78b('0x3f')],'value':_0x10d9ef[_0x3c3239[_0xf78b('0x44')][_0xf78b('0x18')][_0xf78b('0x3d')]()][_0xf78b('0x2f')]()});}});}return _0x427a65;}exports[_0xf78b('0x45')]=function(_0x54ff9d,_0x41c7d1,_0x1efa56,_0x33629,_0x576b59,_0x2e19dc){var _0x215de4,_0x433050;_0x2e19dc['remoteUri']=intUtil[_0xf78b('0x46')](_0x2e19dc[_0xf78b('0x1d')]);_0x2e19dc[_0xf78b('0x47')]=intUtil[_0xf78b('0x46')](_0x2e19dc[_0xf78b('0x47')]);if(_0x576b59&&_0x576b59[_0xf78b('0x48')]){logger[_0xf78b('0xc')](_0xf78b('0x49'),_0xf78b('0x4a'));_0x41c7d1[_0xf78b('0x4b')]=util['format'](_0xf78b('0x4c'),_0x2e19dc[_0xf78b('0x47')],_0x41c7d1[_0xf78b('0x4d')],md5(_0x41c7d1[_0xf78b('0x4d')]));}else{_0x41c7d1['recordingURL']='';}headers['Authorization']=getAuth(_0x2e19dc);return getUser(_0x2e19dc,_0x33629['email'])['then'](function(_0x18e297){_0x215de4=_0x18e297;logger[_0xf78b('0xc')]('The\x20User\x20ID\x20is:',_0x215de4['id']);return getEndUser(_0x2e19dc,_0x41c7d1[_0xf78b('0x11')],_0x41c7d1[_0xf78b('0x12')]);})[_0xf78b('0x22')](function(_0x336c19){_0x433050=_0x336c19;logger[_0xf78b('0xc')](_0xf78b('0x4e'),_0x433050['id']);return getTicket(_0x2e19dc,_0x215de4,_0x433050,_0x1efa56,_0x41c7d1);})[_0xf78b('0x22')](function(_0x4b9caf){if(_0x4b9caf&&_0x4b9caf['id']){logger[_0xf78b('0xc')]('Ticket\x20created!');logger[_0xf78b('0xc')](_0xf78b('0x4f'),_0x4b9caf['id']);logger[_0xf78b('0xc')]('[QUEUE]',_0xf78b('0x50'));emit(util[_0xf78b('0xf')](_0xf78b('0x51'),_0x33629['name']),'trigger:browser:url',{'uri':util[_0xf78b('0xf')](_0xf78b('0x52'),_0x2e19dc[_0xf78b('0x1d')],_0x4b9caf['id'])});}})['catch'](function(_0x4cde45){logger[_0xf78b('0x53')](_0xf78b('0x49'),JSON[_0xf78b('0x33')](_0x4cde45));});};exports[_0xf78b('0x54')]=function(_0x4945a6,_0x1a2cd6,_0x2791f8,_0x38c2fb,_0x3dc66d,_0x1f5cb4,_0x25ebc2){var _0x1c2d12,_0x11c3bc;_0x1f5cb4[_0xf78b('0x1d')]=intUtil[_0xf78b('0x46')](_0x1f5cb4[_0xf78b('0x1d')]);_0x1f5cb4['serverUrl']=intUtil[_0xf78b('0x46')](_0x1f5cb4['serverUrl']);if(_0x25ebc2&&_0x25ebc2['recordingFormat']&&_0x25ebc2[_0xf78b('0x55')]!=='none'){logger[_0xf78b('0xc')](_0xf78b('0x56'),'Recording\x20is\x20enabled!');_0x1a2cd6[_0xf78b('0x4b')]=util[_0xf78b('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1f5cb4['serverUrl'],_0x1a2cd6['uniqueid'],md5(_0x1a2cd6['uniqueid']));}headers[_0xf78b('0x57')]=getAuth(_0x1f5cb4);return getUser(_0x1f5cb4,_0x38c2fb[_0xf78b('0x26')])[_0xf78b('0x22')](function(_0x3d118f){_0x1c2d12=_0x3d118f;logger[_0xf78b('0xc')]('The\x20User\x20ID\x20is:',_0x1c2d12['id']);return getEndUser(_0x1f5cb4,_0x1a2cd6[_0xf78b('0x58')],_0x1a2cd6['destcalleridnum']);})[_0xf78b('0x22')](function(_0x14ad42){_0x11c3bc=_0x14ad42;logger[_0xf78b('0xc')](_0xf78b('0x4e'),_0x11c3bc['id']);return getTicket(_0x1f5cb4,_0x1c2d12,_0x11c3bc,_0x2791f8,_0x1a2cd6);})[_0xf78b('0x22')](function(_0x16d4d2){if(_0x16d4d2&&_0x16d4d2['id']){logger[_0xf78b('0xc')](_0xf78b('0x1f'));logger[_0xf78b('0xc')](_0xf78b('0x4f'),_0x16d4d2['id']);logger[_0xf78b('0xc')]('[OUTBOUND]',_0xf78b('0x50'));emit(util[_0xf78b('0xf')]('user:%s',_0x38c2fb[_0xf78b('0x18')]),_0xf78b('0x59'),{'uri':util[_0xf78b('0xf')](_0xf78b('0x52'),_0x1f5cb4[_0xf78b('0x1d')],_0x16d4d2['id'])});}})[_0xf78b('0x5a')](function(_0x355088){logger[_0xf78b('0x53')](_0xf78b('0x56'),JSON['stringify'](_0x355088));});};exports[_0xf78b('0x5b')]=function(_0x9809a3,_0x8ea089,_0x126590,_0x5cffcc,_0xb78679,_0x439931){var _0x191dab,_0x4f5c11;_0x439931['remoteUri']=intUtil[_0xf78b('0x46')](_0x439931[_0xf78b('0x1d')]);_0x439931[_0xf78b('0x47')]=intUtil['stripTrailingSlash'](_0x439931[_0xf78b('0x47')]);if(_0xb78679&&_0xb78679[_0xf78b('0x48')]){logger['info']('['+_0x8ea089[_0xf78b('0x5c')]['toUpperCase']()+']',_0xf78b('0x4a'));_0x8ea089[_0xf78b('0x4b')]=util[_0xf78b('0xf')](_0xf78b('0x4c'),_0x439931[_0xf78b('0x47')],_0x8ea089[_0xf78b('0x4d')],md5(_0x8ea089[_0xf78b('0x4d')]));}else{_0x8ea089[_0xf78b('0x4b')]='';}headers[_0xf78b('0x57')]=getAuth(_0x439931);return getUser(_0x439931,'')[_0xf78b('0x22')](function(_0x118f78){_0x191dab=_0x118f78;logger[_0xf78b('0xc')](_0xf78b('0x5d'),_0x191dab['id']);return getEndUser(_0x439931,_0x8ea089[_0xf78b('0x11')],_0x8ea089[_0xf78b('0x12')]);})[_0xf78b('0x22')](function(_0x35de68){_0x4f5c11=_0x35de68;logger[_0xf78b('0xc')](_0xf78b('0x4e'),_0x4f5c11['id']);return getTicket(_0x439931,_0x191dab,_0x4f5c11,_0x126590,_0x8ea089);})[_0xf78b('0x22')](function(_0x1d8a02){if(_0x1d8a02){logger[_0xf78b('0xc')](_0xf78b('0x1f'));logger[_0xf78b('0xc')](_0xf78b('0x4f'),_0x1d8a02['id']);}})[_0xf78b('0x5a')](function(_0x3c310e){logger[_0xf78b('0x53')]('['+_0x8ea089[_0xf78b('0x5c')][_0xf78b('0x5e')]()+']',JSON[_0xf78b('0x33')](_0x3c310e));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff