// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x3958=['email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','defaults','GET','map','type','string','nameField','customField','toLowerCase','content','idField','push','variable','variableName','customVariable','Variable','queue','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','error','stringify','outbound','stripTrailingSlash','recordingFormat','none','destcalleridnum','[OUTBOUND]','user:%s','%s/helpdesk/tickets/%d','unmanaged','lastevent','toUpperCase','The\x20Enduser\x20ID\x20is:','lodash','request-promise','redis','localhost','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','Tags','name','Fields','custom_fields','mapValues','keyBy','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','then','length','Agent\x20found!','find','contact'];(function(_0xcf44c6,_0x153d04){var _0x4d04e2=function(_0x222d60){while(--_0x222d60){_0xcf44c6['push'](_0xcf44c6['shift']());}};_0x4d04e2(++_0x153d04);}(_0x3958,0xf1));var _0x8395=function(_0xdd4411,_0x12361a){_0xdd4411=_0xdd4411-0x0;var _0x21163f=_0x3958[_0xdd4411];return _0x21163f;};'use strict';var _=require(_0x8395('0x0'));var rp=require(_0x8395('0x1'));var md5=require('md5');var util=require('util');var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('freshdesk');config[_0x8395('0x2')]=_['defaults'](config['redis'],{'host':_0x8395('0x3'),'port':0x18eb});var io=require(_0x8395('0x4'))(new Redis(config[_0x8395('0x2')]));var headers={'Content-Type':'application/json','Accept':_0x8395('0x5')};function emit(_0x176eaa,_0xec4341,_0x55293c){io['to'](_0x176eaa)[_0x8395('0x6')](_0xec4341,_0x55293c);}function getTicket(_0x3364ff,_0x254c83,_0x169d4e,_0xd6b24b,_0x428faf){logger['info'](_0x8395('0x7'));var _0x48fe4a=_[_0x8395('0x8')]({'responder_id':_0x254c83['id'],'requester_id':_0x169d4e['id'],'name':util[_0x8395('0x9')](_0x8395('0xa'),_0x428faf[_0x8395('0xb')]),'phone':_0x428faf[_0x8395('0xc')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0xd6b24b[_0x8395('0xd')],_0x428faf,'\x20'),'description':intUtil[_0x8395('0xe')](_0xd6b24b[_0x8395('0xf')],_0x428faf,'<br>'),'tags':getTags(_0xd6b24b[_0x8395('0x10')],_0x8395('0x11'))},getCustomFields(_0xd6b24b[_0x8395('0x12')],_0x428faf));_0x48fe4a[_0x8395('0x13')]=_[_0x8395('0x14')](_[_0x8395('0x15')](_0x48fe4a['custom_fields'],'id'),'value');return request({'uri':util[_0x8395('0x9')](_0x8395('0x16'),_0x3364ff[_0x8395('0x17')]),'method':_0x8395('0x18'),'body':_0x48fe4a})['then'](function(_0x431a01){logger[_0x8395('0x19')](_0x8395('0x1a'));return _0x431a01;});}function getUser(_0x3aa028,_0x4a53fa){if(intUtil['validateEmail'](_0x4a53fa)){return request({'uri':util['format']('%s/api/v2/agents',_0x3aa028[_0x8395('0x17')]),'qs':{'email':_0x4a53fa}})[_0x8395('0x1b')](function(_0x2ad1f6){if(_0x2ad1f6[_0x8395('0x1c')]){logger[_0x8395('0x19')](_0x8395('0x1d'));return _[_0x8395('0x1e')](_0x2ad1f6,function(_0x4a2b82){return _0x4a2b82[_0x8395('0x1f')][_0x8395('0x20')]===_0x4a53fa;});}else{logger[_0x8395('0x19')](_0x8395('0x21'));return request({'uri':util[_0x8395('0x9')]('%s/api/v2/agents/me',_0x3aa028[_0x8395('0x17')])})[_0x8395('0x1b')](function(_0x3b094c){logger[_0x8395('0x19')]('Admin\x20account\x20selected.');return _0x3b094c;});}});}else{logger['info'](_0x8395('0x22'));return request({'uri':util[_0x8395('0x9')](_0x8395('0x23'),_0x3aa028[_0x8395('0x17')])})[_0x8395('0x1b')](function(_0x23804b){logger[_0x8395('0x19')](_0x8395('0x24'));return _0x23804b;});}}function getEndUser(_0x5184f2,_0x4bffff,_0x5bbbad){logger[_0x8395('0x19')](_0x8395('0x25'),_0x5bbbad);return request({'uri':util['format'](_0x8395('0x26'),_0x5184f2[_0x8395('0x17')]),'qs':{'phone':_0x5bbbad}})['then'](function(_0x463225){if(_0x463225[_0x8395('0x1c')]){logger['info'](_0x8395('0x27'));return _[_0x8395('0x1e')](_0x463225,{'phone':_0x5bbbad});}else{logger['info'](_0x8395('0x28'));return request({'uri':util[_0x8395('0x9')](_0x8395('0x26'),_0x5184f2[_0x8395('0x17')]),'method':_0x8395('0x18'),'body':{'name':_0x4bffff,'phone':_0x5bbbad}})['then'](function(_0x4dbee2){logger[_0x8395('0x19')](_0x8395('0x29'));return _0x4dbee2;});}});}function getAuth(_0x4f33e8){return util[_0x8395('0x9')](_0x8395('0x2a'),new Buffer(_0x4f33e8[_0x8395('0x2b')]+':X')[_0x8395('0x2c')](_0x8395('0x2d')));}function request(_0x3c53ad){logger[_0x8395('0x2e')](_0x8395('0x2f'),JSON['stringify'](_0x3c53ad));return rp(_[_0x8395('0x30')](_0x3c53ad,{'method':_0x8395('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x14de16,_0x27d620){var _0x223ff2=[];if(_0x14de16&&_0x14de16[_0x8395('0x1c')]>0x0){_0x223ff2=_[_0x8395('0x32')](_0x14de16,_0x27d620);}return _0x223ff2;}function getCustomFields(_0x4c2614,_0x4a8aec){var _0x1fa3de=[];var _0x57c7aa={'custom_fields':[]};if(_0x4c2614[_0x8395('0x1c')]>0x0){_['forEach'](_0x4c2614,function(_0x6a07d9){if(_0x6a07d9[_0x8395('0x33')]===_0x8395('0x34')&&_0x6a07d9[_0x8395('0x35')]&&!_0x6a07d9[_0x8395('0x36')]){_0x57c7aa[_0x6a07d9['nameField'][_0x8395('0x37')]()]=_0x6a07d9[_0x8395('0x38')][_0x8395('0x2c')]();}else if(_0x6a07d9[_0x8395('0x33')]===_0x8395('0x34')&&_0x6a07d9[_0x8395('0x39')]&&_0x6a07d9[_0x8395('0x36')]){_0x57c7aa[_0x8395('0x13')][_0x8395('0x3a')]({'id':_0x6a07d9[_0x8395('0x39')],'value':_0x6a07d9['content'][_0x8395('0x2c')]()});}else if(_0x6a07d9[_0x8395('0x33')]===_0x8395('0x3b')&&_0x6a07d9[_0x8395('0x3c')]&&_0x6a07d9[_0x8395('0x39')]&&_0x6a07d9[_0x8395('0x36')]){_0x4a8aec[_0x6a07d9[_0x8395('0x3c')]]&&_0x57c7aa['custom_fields'][_0x8395('0x3a')]({'id':_0x6a07d9[_0x8395('0x39')],'value':_0x4a8aec[_0x6a07d9[_0x8395('0x3c')]]['toString']()});}else if(_0x6a07d9[_0x8395('0x33')]===_0x8395('0x3d')&&_0x6a07d9[_0x8395('0x3e')]&&_0x6a07d9[_0x8395('0x3e')][_0x8395('0x11')]&&_0x6a07d9['idField']&&_0x6a07d9[_0x8395('0x36')]){_0x4a8aec[_0x6a07d9['Variable'][_0x8395('0x11')][_0x8395('0x37')]()]&&_0x57c7aa['custom_fields'][_0x8395('0x3a')]({'id':_0x6a07d9[_0x8395('0x39')],'value':_0x4a8aec[_0x6a07d9['Variable'][_0x8395('0x11')][_0x8395('0x37')]()]['toString']()});}});}return _0x57c7aa;}exports[_0x8395('0x3f')]=function(_0x466ff8,_0x58d468,_0x4ef0a0,_0x548e32,_0x323458,_0x12c453){var _0x39fc3b,_0x18c6b8;_0x12c453[_0x8395('0x17')]=intUtil['stripTrailingSlash'](_0x12c453[_0x8395('0x17')]);_0x12c453[_0x8395('0x40')]=intUtil['stripTrailingSlash'](_0x12c453['serverUrl']);if(_0x323458&&_0x323458[_0x8395('0x41')]){logger[_0x8395('0x19')](_0x8395('0x42'),_0x8395('0x43'));_0x58d468[_0x8395('0x44')]=util[_0x8395('0x9')](_0x8395('0x45'),_0x12c453[_0x8395('0x40')],_0x58d468[_0x8395('0x46')],md5(_0x58d468[_0x8395('0x46')]));}else{_0x58d468[_0x8395('0x44')]='';}headers[_0x8395('0x47')]=getAuth(_0x12c453);return getUser(_0x12c453,_0x548e32[_0x8395('0x20')])[_0x8395('0x1b')](function(_0x440cad){_0x39fc3b=_0x440cad;logger[_0x8395('0x19')](_0x8395('0x48'),_0x39fc3b['id']);return getEndUser(_0x12c453,_0x58d468['calleridname'],_0x58d468[_0x8395('0xc')]);})[_0x8395('0x1b')](function(_0x3cfa7f){_0x18c6b8=_0x3cfa7f;logger['info']('The\x20Enduser\x20ID\x20is:',_0x18c6b8['id']);return getTicket(_0x12c453,_0x39fc3b,_0x18c6b8,_0x4ef0a0,_0x58d468);})[_0x8395('0x1b')](function(_0x539007){if(_0x539007&&_0x539007['id']){logger['info'](_0x8395('0x1a'));logger[_0x8395('0x19')](_0x8395('0x49'),_0x539007['id']);logger['info'](_0x8395('0x42'),_0x8395('0x4a'));emit(util['format']('user:%s',_0x548e32[_0x8395('0x11')]),_0x8395('0x4b'),{'uri':util['format']('%s/helpdesk/tickets/%d',_0x12c453[_0x8395('0x17')],_0x539007['id'])});}})[_0x8395('0x4c')](function(_0x901386){logger[_0x8395('0x4d')]('[QUEUE]',JSON[_0x8395('0x4e')](_0x901386));});};exports[_0x8395('0x4f')]=function(_0x2ae6b7,_0x7ceaa6,_0x58489a,_0x497f6d,_0x3ffb87,_0x33c764,_0x400184){var _0xf363f0,_0x5e9ea9;_0x33c764[_0x8395('0x17')]=intUtil[_0x8395('0x50')](_0x33c764['remoteUri']);_0x33c764[_0x8395('0x40')]=intUtil[_0x8395('0x50')](_0x33c764[_0x8395('0x40')]);if(_0x400184&&_0x400184[_0x8395('0x51')]&&_0x400184['recordingFormat']!==_0x8395('0x52')){logger['info']('[OUTBOUND]',_0x8395('0x43'));_0x7ceaa6[_0x8395('0x44')]=util['format'](_0x8395('0x45'),_0x33c764[_0x8395('0x40')],_0x7ceaa6['uniqueid'],md5(_0x7ceaa6[_0x8395('0x46')]));}headers[_0x8395('0x47')]=getAuth(_0x33c764);return getUser(_0x33c764,_0x497f6d[_0x8395('0x20')])[_0x8395('0x1b')](function(_0x5a1b5d){_0xf363f0=_0x5a1b5d;logger[_0x8395('0x19')]('The\x20User\x20ID\x20is:',_0xf363f0['id']);return getEndUser(_0x33c764,_0x7ceaa6['destcalleridname'],_0x7ceaa6[_0x8395('0x53')]);})[_0x8395('0x1b')](function(_0xbd0b4d){_0x5e9ea9=_0xbd0b4d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x5e9ea9['id']);return getTicket(_0x33c764,_0xf363f0,_0x5e9ea9,_0x58489a,_0x7ceaa6);})['then'](function(_0x46e3fe){if(_0x46e3fe&&_0x46e3fe['id']){logger[_0x8395('0x19')](_0x8395('0x1a'));logger[_0x8395('0x19')](_0x8395('0x49'),_0x46e3fe['id']);logger[_0x8395('0x19')](_0x8395('0x54'),_0x8395('0x4a'));emit(util[_0x8395('0x9')](_0x8395('0x55'),_0x497f6d['name']),_0x8395('0x4b'),{'uri':util[_0x8395('0x9')](_0x8395('0x56'),_0x33c764[_0x8395('0x17')],_0x46e3fe['id'])});}})[_0x8395('0x4c')](function(_0x2c9856){logger[_0x8395('0x4d')](_0x8395('0x54'),JSON['stringify'](_0x2c9856));});};exports[_0x8395('0x57')]=function(_0x2b836e,_0x173fc1,_0x2dac70,_0x387fac,_0x17af07,_0x21d856){var _0x1476f3,_0x29635f;_0x21d856[_0x8395('0x17')]=intUtil[_0x8395('0x50')](_0x21d856[_0x8395('0x17')]);_0x21d856[_0x8395('0x40')]=intUtil[_0x8395('0x50')](_0x21d856[_0x8395('0x40')]);if(_0x17af07&&_0x17af07['monitor_format']){logger[_0x8395('0x19')]('['+_0x173fc1[_0x8395('0x58')][_0x8395('0x59')]()+']',_0x8395('0x43'));_0x173fc1[_0x8395('0x44')]=util[_0x8395('0x9')](_0x8395('0x45'),_0x21d856['serverUrl'],_0x173fc1[_0x8395('0x46')],md5(_0x173fc1['uniqueid']));}else{_0x173fc1[_0x8395('0x44')]='';}headers[_0x8395('0x47')]=getAuth(_0x21d856);return getUser(_0x21d856,'')[_0x8395('0x1b')](function(_0x28fb48){_0x1476f3=_0x28fb48;logger['info'](_0x8395('0x48'),_0x1476f3['id']);return getEndUser(_0x21d856,_0x173fc1[_0x8395('0xb')],_0x173fc1[_0x8395('0xc')]);})['then'](function(_0x5a5d33){_0x29635f=_0x5a5d33;logger['info'](_0x8395('0x5a'),_0x29635f['id']);return getTicket(_0x21d856,_0x1476f3,_0x29635f,_0x2dac70,_0x173fc1);})['then'](function(_0x4980df){if(_0x4980df){logger[_0x8395('0x19')]('Ticket\x20created!');logger[_0x8395('0x19')](_0x8395('0x49'),_0x4980df['id']);}})['catch'](function(_0x2b6d06){logger[_0x8395('0x4d')]('['+_0x173fc1[_0x8395('0x58')][_0x8395('0x59')]()+']',JSON['stringify'](_0x2b6d06));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff