// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x38fe=['uniqueid','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','[QUEUE]','recordingFormat','none','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','destcalleridname','destcalleridnum','[OUTBOUND]','unmanaged','lastevent','The\x20User\x20ID\x20is:','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','Tags','name','Fields','custom_fields','mapValues','keyBy','remoteUri','then','info','Ticket\x20created!','validateEmail','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','apiKey','base64','[HTTP]','stringify','defaults','GET','map','forEach','includes','picklist','type','nameField','customField','toLowerCase','toString','string','push','idField','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','recordingURL'];(function(_0x4e676e,_0x2a7c6d){var _0x336a3c=function(_0x4767c4){while(--_0x4767c4){_0x4e676e['push'](_0x4e676e['shift']());}};_0x336a3c(++_0x2a7c6d);}(_0x38fe,0xd1));var _0xe38f=function(_0x3236b0,_0x4d219a){_0x3236b0=_0x3236b0-0x0;var _0x57d608=_0x38fe[_0x3236b0];return _0x57d608;};'use strict';var _=require(_0xe38f('0x0'));var rp=require(_0xe38f('0x1'));var md5=require(_0xe38f('0x2'));var util=require('util');var Redis=require(_0xe38f('0x3'));var intUtil=require(_0xe38f('0x4'));var config=require(_0xe38f('0x5'));var logger=require(_0xe38f('0x6'))(_0xe38f('0x7'));config[_0xe38f('0x8')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe38f('0x9'))(new Redis(config[_0xe38f('0x8')]));var headers={'Content-Type':_0xe38f('0xa'),'Accept':_0xe38f('0xa')};function emit(_0x4c1211,_0x203948,_0x573e26){io['to'](_0x4c1211)[_0xe38f('0xb')](_0x203948,_0x573e26);}function getTicket(_0x421414,_0x109c53,_0x3dea73,_0xfc625,_0xa5c94a){logger['info'](_0xe38f('0xc'));var _0x504dd2=_['merge']({'responder_id':_0x109c53['id'],'requester_id':_0x3dea73['id'],'name':util[_0xe38f('0xd')](_0xe38f('0xe'),_0xa5c94a[_0xe38f('0xf')]),'phone':_0xa5c94a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xe38f('0x10')](_0xfc625[_0xe38f('0x11')],_0xa5c94a,'\x20'),'description':intUtil[_0xe38f('0x10')](_0xfc625[_0xe38f('0x12')],_0xa5c94a,'<br>'),'tags':getTags(_0xfc625[_0xe38f('0x13')],_0xe38f('0x14'))},getCustomFields(_0xfc625[_0xe38f('0x15')],_0xa5c94a));_0x504dd2[_0xe38f('0x16')]=_[_0xe38f('0x17')](_[_0xe38f('0x18')](_0x504dd2[_0xe38f('0x16')],'id'),'value');return request({'uri':util[_0xe38f('0xd')]('%s/api/v2/tickets',_0x421414[_0xe38f('0x19')]),'method':'POST','body':_0x504dd2})[_0xe38f('0x1a')](function(_0xad62a4){logger[_0xe38f('0x1b')](_0xe38f('0x1c'));return _0xad62a4;});}function getUser(_0x13d383,_0x5825eb){if(intUtil[_0xe38f('0x1d')](_0x5825eb)){return request({'uri':util[_0xe38f('0xd')]('%s/api/v2/agents',_0x13d383[_0xe38f('0x19')]),'qs':{'email':_0x5825eb}})[_0xe38f('0x1a')](function(_0x349efb){if(_0x349efb[_0xe38f('0x1e')]){logger[_0xe38f('0x1b')](_0xe38f('0x1f'));return _[_0xe38f('0x20')](_0x349efb,function(_0x2ffdb3){return _0x2ffdb3[_0xe38f('0x21')][_0xe38f('0x22')]===_0x5825eb;});}else{logger[_0xe38f('0x1b')](_0xe38f('0x23'));return request({'uri':util[_0xe38f('0xd')]('%s/api/v2/agents/me',_0x13d383['remoteUri'])})[_0xe38f('0x1a')](function(_0xa32d14){logger['info']('Admin\x20account\x20selected.');return _0xa32d14;});}});}else{logger[_0xe38f('0x1b')](_0xe38f('0x24'));return request({'uri':util[_0xe38f('0xd')]('%s/api/v2/agents/me',_0x13d383[_0xe38f('0x19')])})['then'](function(_0x47e459){logger['info'](_0xe38f('0x25'));return _0x47e459;});}}function getEndUser(_0x23a15e,_0x46e68f,_0x423896){logger[_0xe38f('0x1b')](_0xe38f('0x26'),_0x423896);return request({'uri':util[_0xe38f('0xd')](_0xe38f('0x27'),_0x23a15e[_0xe38f('0x19')]),'qs':{'phone':_0x423896}})[_0xe38f('0x1a')](function(_0x384aff){if(_0x384aff[_0xe38f('0x1e')]){logger[_0xe38f('0x1b')](_0xe38f('0x28'));return _[_0xe38f('0x20')](_0x384aff,{'phone':_0x423896});}else{logger[_0xe38f('0x1b')](_0xe38f('0x29'));return request({'uri':util[_0xe38f('0xd')](_0xe38f('0x27'),_0x23a15e[_0xe38f('0x19')]),'method':_0xe38f('0x2a'),'body':{'name':_0x46e68f,'phone':_0x423896}})[_0xe38f('0x1a')](function(_0x1ff869){logger['info']('Enduser\x20created.');return _0x1ff869;});}});}function getAuth(_0x2bfddf){return util[_0xe38f('0xd')]('Basic\x20%s',new Buffer(_0x2bfddf[_0xe38f('0x2b')]+':X')['toString'](_0xe38f('0x2c')));}function request(_0x230619){logger['debug'](_0xe38f('0x2d'),JSON[_0xe38f('0x2e')](_0x230619));return rp(_[_0xe38f('0x2f')](_0x230619,{'method':_0xe38f('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x271967,_0x45d61a){var _0x448d43=[];if(_0x271967&&_0x271967[_0xe38f('0x1e')]>0x0){_0x448d43=_[_0xe38f('0x31')](_0x271967,_0x45d61a);}return _0x448d43;}function getCustomFields(_0x2aadc6,_0x240078){var _0x35d6fa=[];var _0x4660b6={'custom_fields':[]};if(_0x2aadc6[_0xe38f('0x1e')]>0x0){_[_0xe38f('0x32')](_0x2aadc6,function(_0x51b342){if(_[_0xe38f('0x33')](['string',_0xe38f('0x34')],_0x51b342[_0xe38f('0x35')])&&_0x51b342[_0xe38f('0x36')]&&!_0x51b342[_0xe38f('0x37')]){_0x4660b6[_0x51b342[_0xe38f('0x36')][_0xe38f('0x38')]()]=_0x51b342['content'][_0xe38f('0x39')]();}else if(_[_0xe38f('0x33')]([_0xe38f('0x3a'),_0xe38f('0x34')],_0x51b342[_0xe38f('0x35')])&&_0x51b342['idField']&&_0x51b342[_0xe38f('0x37')]){_0x4660b6[_0xe38f('0x16')][_0xe38f('0x3b')]({'id':_0x51b342[_0xe38f('0x3c')],'value':_0x51b342[_0xe38f('0x3d')][_0xe38f('0x39')]()});}else if(_0x51b342[_0xe38f('0x35')]===_0xe38f('0x3e')&&_0x51b342[_0xe38f('0x3f')]&&_0x51b342[_0xe38f('0x3c')]&&_0x51b342[_0xe38f('0x37')]){_0x240078[_0x51b342[_0xe38f('0x3f')]]&&_0x4660b6[_0xe38f('0x16')]['push']({'id':_0x51b342[_0xe38f('0x3c')],'value':_0x240078[_0x51b342['variableName']]['toString']()});}else if(_0x51b342['type']===_0xe38f('0x40')&&_0x51b342[_0xe38f('0x41')]&&_0x51b342[_0xe38f('0x41')]['name']&&_0x51b342[_0xe38f('0x3c')]&&_0x51b342[_0xe38f('0x37')]){_0x240078[_0x51b342[_0xe38f('0x41')][_0xe38f('0x14')]['toLowerCase']()]&&_0x4660b6[_0xe38f('0x16')][_0xe38f('0x3b')]({'id':_0x51b342['idField'],'value':_0x240078[_0x51b342[_0xe38f('0x41')][_0xe38f('0x14')][_0xe38f('0x38')]()][_0xe38f('0x39')]()});}});}return _0x4660b6;}exports[_0xe38f('0x42')]=function(_0x268bf0,_0x2d589f,_0x1e2a62,_0xc0fa20,_0x473dd9,_0x3667ed){var _0x491510,_0x3a9ec8;_0x3667ed[_0xe38f('0x19')]=intUtil[_0xe38f('0x43')](_0x3667ed[_0xe38f('0x19')]);_0x3667ed[_0xe38f('0x44')]=intUtil[_0xe38f('0x43')](_0x3667ed[_0xe38f('0x44')]);if(_0x473dd9&&_0x473dd9['monitor_format']){logger[_0xe38f('0x1b')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2d589f[_0xe38f('0x45')]=util[_0xe38f('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3667ed['serverUrl'],_0x2d589f[_0xe38f('0x46')],md5(_0x2d589f['uniqueid']));}else{_0x2d589f[_0xe38f('0x45')]='';}headers['Authorization']=getAuth(_0x3667ed);return getUser(_0x3667ed,_0xc0fa20[_0xe38f('0x22')])['then'](function(_0x24063c){_0x491510=_0x24063c;logger[_0xe38f('0x1b')]('The\x20User\x20ID\x20is:',_0x491510['id']);return getEndUser(_0x3667ed,_0x2d589f[_0xe38f('0xf')],_0x2d589f[_0xe38f('0x47')]);})[_0xe38f('0x1a')](function(_0x2596d0){_0x3a9ec8=_0x2596d0;logger[_0xe38f('0x1b')](_0xe38f('0x48'),_0x3a9ec8['id']);return getTicket(_0x3667ed,_0x491510,_0x3a9ec8,_0x1e2a62,_0x2d589f);})['then'](function(_0x299b84){if(_0x299b84&&_0x299b84['id']){logger[_0xe38f('0x1b')](_0xe38f('0x1c'));logger[_0xe38f('0x1b')](_0xe38f('0x49'),_0x299b84['id']);logger[_0xe38f('0x1b')]('[QUEUE]',_0xe38f('0x4a'));emit(util['format'](_0xe38f('0x4b'),_0xc0fa20['name']),_0xe38f('0x4c'),{'uri':util[_0xe38f('0xd')](_0xe38f('0x4d'),_0x3667ed['remoteUri'],_0x299b84['id'])});}})[_0xe38f('0x4e')](function(_0x4266c1){logger[_0xe38f('0x4f')](_0xe38f('0x50'),JSON[_0xe38f('0x2e')](_0x4266c1));});};exports['outbound']=function(_0x1d7249,_0x88ee6f,_0x2f19f7,_0x4cb2e7,_0x44271d,_0x2a793e,_0x38202d){var _0x38fc5b,_0x55f66f;_0x2a793e[_0xe38f('0x19')]=intUtil[_0xe38f('0x43')](_0x2a793e[_0xe38f('0x19')]);_0x2a793e[_0xe38f('0x44')]=intUtil[_0xe38f('0x43')](_0x2a793e[_0xe38f('0x44')]);if(_0x38202d&&_0x38202d[_0xe38f('0x51')]&&_0x38202d[_0xe38f('0x51')]!==_0xe38f('0x52')){logger[_0xe38f('0x1b')]('[OUTBOUND]',_0xe38f('0x53'));_0x88ee6f[_0xe38f('0x45')]=util[_0xe38f('0xd')](_0xe38f('0x54'),_0x2a793e['serverUrl'],_0x88ee6f[_0xe38f('0x46')],md5(_0x88ee6f[_0xe38f('0x46')]));}headers[_0xe38f('0x55')]=getAuth(_0x2a793e);return getUser(_0x2a793e,_0x4cb2e7[_0xe38f('0x22')])[_0xe38f('0x1a')](function(_0x2ff8ea){_0x38fc5b=_0x2ff8ea;logger['info']('The\x20User\x20ID\x20is:',_0x38fc5b['id']);return getEndUser(_0x2a793e,_0x88ee6f[_0xe38f('0x56')],_0x88ee6f[_0xe38f('0x57')]);})['then'](function(_0x393bfa){_0x55f66f=_0x393bfa;logger[_0xe38f('0x1b')](_0xe38f('0x48'),_0x55f66f['id']);return getTicket(_0x2a793e,_0x38fc5b,_0x55f66f,_0x2f19f7,_0x88ee6f);})['then'](function(_0x138884){if(_0x138884&&_0x138884['id']){logger[_0xe38f('0x1b')](_0xe38f('0x1c'));logger[_0xe38f('0x1b')](_0xe38f('0x49'),_0x138884['id']);logger[_0xe38f('0x1b')](_0xe38f('0x58'),_0xe38f('0x4a'));emit(util[_0xe38f('0xd')](_0xe38f('0x4b'),_0x4cb2e7[_0xe38f('0x14')]),'trigger:browser:url',{'uri':util[_0xe38f('0xd')](_0xe38f('0x4d'),_0x2a793e['remoteUri'],_0x138884['id'])});}})['catch'](function(_0x7ba972){logger[_0xe38f('0x4f')]('[OUTBOUND]',JSON[_0xe38f('0x2e')](_0x7ba972));});};exports[_0xe38f('0x59')]=function(_0x147d6a,_0x3f485a,_0x1321c7,_0x582a08,_0x3c9897,_0xa9aab){var _0x3838fe,_0x53a51b;_0xa9aab['remoteUri']=intUtil[_0xe38f('0x43')](_0xa9aab[_0xe38f('0x19')]);_0xa9aab['serverUrl']=intUtil[_0xe38f('0x43')](_0xa9aab[_0xe38f('0x44')]);if(_0x3c9897&&_0x3c9897['monitor_format']){logger[_0xe38f('0x1b')]('['+_0x3f485a[_0xe38f('0x5a')]['toUpperCase']()+']',_0xe38f('0x53'));_0x3f485a[_0xe38f('0x45')]=util[_0xe38f('0xd')](_0xe38f('0x54'),_0xa9aab['serverUrl'],_0x3f485a['uniqueid'],md5(_0x3f485a[_0xe38f('0x46')]));}else{_0x3f485a[_0xe38f('0x45')]='';}headers['Authorization']=getAuth(_0xa9aab);return getUser(_0xa9aab,'')[_0xe38f('0x1a')](function(_0x1345b3){_0x3838fe=_0x1345b3;logger['info'](_0xe38f('0x5b'),_0x3838fe['id']);return getEndUser(_0xa9aab,_0x3f485a[_0xe38f('0xf')],_0x3f485a['calleridnum']);})['then'](function(_0x3e2ee5){_0x53a51b=_0x3e2ee5;logger[_0xe38f('0x1b')]('The\x20Enduser\x20ID\x20is:',_0x53a51b['id']);return getTicket(_0xa9aab,_0x3838fe,_0x53a51b,_0x1321c7,_0x3f485a);})[_0xe38f('0x1a')](function(_0x506720){if(_0x506720){logger['info'](_0xe38f('0x1c'));logger[_0xe38f('0x1b')](_0xe38f('0x49'),_0x506720['id']);}})[_0xe38f('0x4e')](function(_0x2432ba){logger[_0xe38f('0x4f')]('['+_0x3f485a[_0xe38f('0x5a')][_0xe38f('0x5c')]()+']',JSON[_0xe38f('0x2e')](_0x2432ba));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff