// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x672a=['recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','%s/helpdesk/tickets/%d','catch','error','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','defaults','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','Subjects','getString','name','Fields','custom_fields','mapValues','value','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','format','%s/api/v2/agents','length','Agent\x20found!','find','contact','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','map','forEach','includes','string','picklist','nameField','customField','toLowerCase','content','type','push','idField','variable','variableName','customVariable','Variable','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!'];(function(_0x5e8602,_0x2ce012){var _0x4434fb=function(_0x5ea1cb){while(--_0x5ea1cb){_0x5e8602['push'](_0x5e8602['shift']());}};_0x4434fb(++_0x2ce012);}(_0x672a,0x76));var _0xa672=function(_0x292310,_0x27accd){_0x292310=_0x292310-0x0;var _0x369a9f=_0x672a[_0x292310];return _0x369a9f;};'use strict';var _=require('lodash');var rp=require(_0xa672('0x0'));var md5=require(_0xa672('0x1'));var util=require(_0xa672('0x2'));var Redis=require(_0xa672('0x3'));var intUtil=require(_0xa672('0x4'));var config=require(_0xa672('0x5'));var logger=require(_0xa672('0x6'))(_0xa672('0x7'));config['redis']=_[_0xa672('0x8')](config[_0xa672('0x9')],{'host':_0xa672('0xa'),'port':0x18eb});var io=require(_0xa672('0xb'))(new Redis(config['redis']));var headers={'Content-Type':_0xa672('0xc'),'Accept':_0xa672('0xc')};function emit(_0xf8560c,_0x5a45c2,_0x1192f2){io['to'](_0xf8560c)[_0xa672('0xd')](_0x5a45c2,_0x1192f2);}function getTicket(_0x3061dc,_0x490185,_0x356b0e,_0x5e53c1,_0x19b0bb){logger[_0xa672('0xe')](_0xa672('0xf'));var _0x193d58=_['merge']({'responder_id':_0x490185['id'],'requester_id':_0x356b0e['id'],'name':util['format'](_0xa672('0x10'),_0x19b0bb['calleridname']),'phone':_0x19b0bb['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x5e53c1[_0xa672('0x11')],_0x19b0bb,'\x20'),'description':intUtil[_0xa672('0x12')](_0x5e53c1['Descriptions'],_0x19b0bb,'<br>'),'tags':getTags(_0x5e53c1['Tags'],_0xa672('0x13'))},getCustomFields(_0x5e53c1[_0xa672('0x14')],_0x19b0bb));_0x193d58[_0xa672('0x15')]=_[_0xa672('0x16')](_['keyBy'](_0x193d58['custom_fields'],'id'),_0xa672('0x17'));return request({'uri':util['format'](_0xa672('0x18'),_0x3061dc[_0xa672('0x19')]),'method':_0xa672('0x1a'),'body':_0x193d58})[_0xa672('0x1b')](function(_0x1d6a48){logger['info'](_0xa672('0x1c'));return _0x1d6a48;});}function getUser(_0x34e405,_0x2430c6){if(intUtil['validateEmail'](_0x2430c6)){return request({'uri':util[_0xa672('0x1d')](_0xa672('0x1e'),_0x34e405['remoteUri']),'qs':{'email':_0x2430c6}})[_0xa672('0x1b')](function(_0x3f2c81){if(_0x3f2c81[_0xa672('0x1f')]){logger[_0xa672('0xe')](_0xa672('0x20'));return _[_0xa672('0x21')](_0x3f2c81,function(_0x27bd5f){return _0x27bd5f[_0xa672('0x22')]['email']===_0x2430c6;});}else{logger[_0xa672('0xe')](_0xa672('0x23'));return request({'uri':util[_0xa672('0x1d')](_0xa672('0x24'),_0x34e405[_0xa672('0x19')])})['then'](function(_0x545f22){logger['info']('Admin\x20account\x20selected.');return _0x545f22;});}});}else{logger[_0xa672('0xe')](_0xa672('0x25'));return request({'uri':util[_0xa672('0x1d')]('%s/api/v2/agents/me',_0x34e405['remoteUri'])})[_0xa672('0x1b')](function(_0x52ec5f){logger[_0xa672('0xe')]('Admin\x20account\x20selected.');return _0x52ec5f;});}}function getEndUser(_0x552b57,_0x22270b,_0x5d6a53){logger[_0xa672('0xe')](_0xa672('0x26'),_0x5d6a53);return request({'uri':util[_0xa672('0x1d')](_0xa672('0x27'),_0x552b57['remoteUri']),'qs':{'phone':_0x5d6a53}})[_0xa672('0x1b')](function(_0x235313){if(_0x235313['length']){logger[_0xa672('0xe')]('Enduser\x20found!');return _[_0xa672('0x21')](_0x235313,{'phone':_0x5d6a53});}else{logger[_0xa672('0xe')](_0xa672('0x28'));return request({'uri':util['format'](_0xa672('0x27'),_0x552b57[_0xa672('0x19')]),'method':_0xa672('0x1a'),'body':{'name':_0x22270b,'phone':_0x5d6a53}})[_0xa672('0x1b')](function(_0x5e96a6){logger[_0xa672('0xe')](_0xa672('0x29'));return _0x5e96a6;});}});}function getAuth(_0x3a6a26){return util[_0xa672('0x1d')](_0xa672('0x2a'),new Buffer(_0x3a6a26['apiKey']+':X')[_0xa672('0x2b')](_0xa672('0x2c')));}function request(_0x204b02){logger['debug'](_0xa672('0x2d'),JSON[_0xa672('0x2e')](_0x204b02));return rp(_[_0xa672('0x8')](_0x204b02,{'method':_0xa672('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x37d732,_0x4a935f){var _0x3323e=[];if(_0x37d732&&_0x37d732[_0xa672('0x1f')]>0x0){_0x3323e=_[_0xa672('0x30')](_0x37d732,_0x4a935f);}return _0x3323e;}function getCustomFields(_0x243519,_0x149462){var _0xb27d48=[];var _0x1c22f8={'custom_fields':[]};if(_0x243519['length']>0x0){_[_0xa672('0x31')](_0x243519,function(_0x38c35e){if(_[_0xa672('0x32')]([_0xa672('0x33'),_0xa672('0x34')],_0x38c35e['type'])&&_0x38c35e[_0xa672('0x35')]&&!_0x38c35e[_0xa672('0x36')]){_0x1c22f8[_0x38c35e[_0xa672('0x35')][_0xa672('0x37')]()]=_0x38c35e[_0xa672('0x38')][_0xa672('0x2b')]();}else if(_['includes']([_0xa672('0x33'),_0xa672('0x34')],_0x38c35e[_0xa672('0x39')])&&_0x38c35e['idField']&&_0x38c35e[_0xa672('0x36')]){_0x1c22f8[_0xa672('0x15')][_0xa672('0x3a')]({'id':_0x38c35e[_0xa672('0x3b')],'value':_0x38c35e[_0xa672('0x38')]['toString']()});}else if(_0x38c35e[_0xa672('0x39')]===_0xa672('0x3c')&&_0x38c35e[_0xa672('0x3d')]&&_0x38c35e[_0xa672('0x3b')]&&_0x38c35e[_0xa672('0x36')]){_0x149462[_0x38c35e[_0xa672('0x3d')]]&&_0x1c22f8[_0xa672('0x15')][_0xa672('0x3a')]({'id':_0x38c35e[_0xa672('0x3b')],'value':_0x149462[_0x38c35e[_0xa672('0x3d')]][_0xa672('0x2b')]()});}else if(_0x38c35e[_0xa672('0x39')]===_0xa672('0x3e')&&_0x38c35e[_0xa672('0x3f')]&&_0x38c35e[_0xa672('0x3f')][_0xa672('0x13')]&&_0x38c35e[_0xa672('0x3b')]&&_0x38c35e[_0xa672('0x36')]){_0x149462[_0x38c35e[_0xa672('0x3f')]['name'][_0xa672('0x37')]()]&&_0x1c22f8[_0xa672('0x15')][_0xa672('0x3a')]({'id':_0x38c35e[_0xa672('0x3b')],'value':_0x149462[_0x38c35e[_0xa672('0x3f')][_0xa672('0x13')][_0xa672('0x37')]()][_0xa672('0x2b')]()});}});}return _0x1c22f8;}exports['queue']=function(_0x1e0f2a,_0xdc578c,_0x2a90e6,_0x5417e9,_0x158de3,_0x52e06a){var _0x266a1d,_0x1e99b0;_0x52e06a['remoteUri']=intUtil['stripTrailingSlash'](_0x52e06a[_0xa672('0x19')]);_0x52e06a[_0xa672('0x40')]=intUtil['stripTrailingSlash'](_0x52e06a[_0xa672('0x40')]);if(_0x158de3&&_0x158de3[_0xa672('0x41')]){logger[_0xa672('0xe')](_0xa672('0x42'),_0xa672('0x43'));_0xdc578c[_0xa672('0x44')]=util[_0xa672('0x1d')](_0xa672('0x45'),_0x52e06a[_0xa672('0x40')],_0xdc578c[_0xa672('0x46')],md5(_0xdc578c[_0xa672('0x46')]));}else{_0xdc578c[_0xa672('0x44')]='';}headers['Authorization']=getAuth(_0x52e06a);return getUser(_0x52e06a,_0x5417e9[_0xa672('0x47')])[_0xa672('0x1b')](function(_0x512786){_0x266a1d=_0x512786;logger[_0xa672('0xe')](_0xa672('0x48'),_0x266a1d['id']);return getEndUser(_0x52e06a,_0xdc578c[_0xa672('0x49')],_0xdc578c[_0xa672('0x4a')]);})[_0xa672('0x1b')](function(_0x46ad94){_0x1e99b0=_0x46ad94;logger[_0xa672('0xe')](_0xa672('0x4b'),_0x1e99b0['id']);return getTicket(_0x52e06a,_0x266a1d,_0x1e99b0,_0x2a90e6,_0xdc578c);})['then'](function(_0x543324){if(_0x543324&&_0x543324['id']){logger[_0xa672('0xe')]('Ticket\x20created!');logger[_0xa672('0xe')](_0xa672('0x4c'),_0x543324['id']);logger[_0xa672('0xe')](_0xa672('0x42'),_0xa672('0x4d'));emit(util[_0xa672('0x1d')](_0xa672('0x4e'),_0x5417e9[_0xa672('0x13')]),_0xa672('0x4f'),{'uri':util['format']('%s/helpdesk/tickets/%d',_0x52e06a['remoteUri'],_0x543324['id'])});}})['catch'](function(_0xfdc1cc){logger['error'](_0xa672('0x42'),JSON[_0xa672('0x2e')](_0xfdc1cc));});};exports[_0xa672('0x50')]=function(_0x31957e,_0xa04ae4,_0x42599c,_0x512a7b,_0x29ccf3,_0x5ca2d9,_0x209e14){var _0x5bd87f,_0x53fcdf;_0x5ca2d9[_0xa672('0x19')]=intUtil[_0xa672('0x51')](_0x5ca2d9[_0xa672('0x19')]);_0x5ca2d9[_0xa672('0x40')]=intUtil[_0xa672('0x51')](_0x5ca2d9[_0xa672('0x40')]);if(_0x209e14&&_0x209e14['recordingFormat']&&_0x209e14[_0xa672('0x52')]!==_0xa672('0x53')){logger[_0xa672('0xe')](_0xa672('0x54'),_0xa672('0x43'));_0xa04ae4[_0xa672('0x44')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5ca2d9[_0xa672('0x40')],_0xa04ae4[_0xa672('0x46')],md5(_0xa04ae4['uniqueid']));}headers[_0xa672('0x55')]=getAuth(_0x5ca2d9);return getUser(_0x5ca2d9,_0x512a7b[_0xa672('0x47')])['then'](function(_0x25ab7a){_0x5bd87f=_0x25ab7a;logger['info'](_0xa672('0x48'),_0x5bd87f['id']);return getEndUser(_0x5ca2d9,_0xa04ae4[_0xa672('0x56')],_0xa04ae4['destcalleridnum']);})[_0xa672('0x1b')](function(_0x1280fb){_0x53fcdf=_0x1280fb;logger[_0xa672('0xe')](_0xa672('0x4b'),_0x53fcdf['id']);return getTicket(_0x5ca2d9,_0x5bd87f,_0x53fcdf,_0x42599c,_0xa04ae4);})[_0xa672('0x1b')](function(_0x348336){if(_0x348336&&_0x348336['id']){logger[_0xa672('0xe')](_0xa672('0x1c'));logger[_0xa672('0xe')](_0xa672('0x4c'),_0x348336['id']);logger[_0xa672('0xe')](_0xa672('0x54'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xa672('0x4e'),_0x512a7b[_0xa672('0x13')]),_0xa672('0x4f'),{'uri':util[_0xa672('0x1d')](_0xa672('0x57'),_0x5ca2d9['remoteUri'],_0x348336['id'])});}})[_0xa672('0x58')](function(_0x59b6f8){logger[_0xa672('0x59')]('[OUTBOUND]',JSON[_0xa672('0x2e')](_0x59b6f8));});};exports[_0xa672('0x5a')]=function(_0x47449a,_0x17af32,_0x21766f,_0x5b27df,_0x537bde,_0x377e9b){var _0x340d38,_0x4b25bb;_0x377e9b[_0xa672('0x19')]=intUtil[_0xa672('0x51')](_0x377e9b['remoteUri']);_0x377e9b[_0xa672('0x40')]=intUtil[_0xa672('0x51')](_0x377e9b[_0xa672('0x40')]);if(_0x537bde&&_0x537bde[_0xa672('0x41')]){logger['info']('['+_0x17af32[_0xa672('0x5b')][_0xa672('0x5c')]()+']',_0xa672('0x43'));_0x17af32[_0xa672('0x44')]=util[_0xa672('0x1d')](_0xa672('0x45'),_0x377e9b[_0xa672('0x40')],_0x17af32[_0xa672('0x46')],md5(_0x17af32[_0xa672('0x46')]));}else{_0x17af32[_0xa672('0x44')]='';}headers[_0xa672('0x55')]=getAuth(_0x377e9b);return getUser(_0x377e9b,'')[_0xa672('0x1b')](function(_0x1a1196){_0x340d38=_0x1a1196;logger[_0xa672('0xe')](_0xa672('0x48'),_0x340d38['id']);return getEndUser(_0x377e9b,_0x17af32[_0xa672('0x49')],_0x17af32[_0xa672('0x4a')]);})[_0xa672('0x1b')](function(_0x590f4b){_0x4b25bb=_0x590f4b;logger[_0xa672('0xe')](_0xa672('0x4b'),_0x4b25bb['id']);return getTicket(_0x377e9b,_0x340d38,_0x4b25bb,_0x21766f,_0x17af32);})['then'](function(_0x18ad06){if(_0x18ad06){logger[_0xa672('0xe')](_0xa672('0x1c'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x18ad06['id']);}})['catch'](function(_0x213fc5){logger['error']('['+_0x17af32[_0xa672('0x5b')][_0xa672('0x5c')]()+']',JSON[_0xa672('0x2e')](_0x213fc5));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff