// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xae1d=['customField','push','variableName','customVariable','Variable','toLowerCase','queue','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','catch','error','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','trigger:browser:url','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','format','%s/api/v2/agents','length','Agent\x20found!','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','defaults','GET','map','forEach','string','nameField','content','type','idField'];(function(_0x10c899,_0x2f3145){var _0x333b79=function(_0x8fc7ec){while(--_0x8fc7ec){_0x10c899['push'](_0x10c899['shift']());}};_0x333b79(++_0x2f3145);}(_0xae1d,0x13f));var _0xdae1=function(_0x1753e0,_0x32ccd4){_0x1753e0=_0x1753e0-0x0;var _0xc9f908=_0xae1d[_0x1753e0];return _0xc9f908;};'use strict';var _=require(_0xdae1('0x0'));var rp=require(_0xdae1('0x1'));var md5=require(_0xdae1('0x2'));var util=require('util');var Redis=require(_0xdae1('0x3'));var intUtil=require(_0xdae1('0x4'));var config=require(_0xdae1('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xdae1('0x6')]=_['defaults'](config[_0xdae1('0x6')],{'host':_0xdae1('0x7'),'port':0x18eb});var io=require(_0xdae1('0x8'))(new Redis(config[_0xdae1('0x6')]));var headers={'Content-Type':_0xdae1('0x9'),'Accept':_0xdae1('0x9')};function emit(_0x2892cc,_0x56691b,_0xcc4e5e){io['to'](_0x2892cc)[_0xdae1('0xa')](_0x56691b,_0xcc4e5e);}function getTicket(_0xa9ba84,_0xf78276,_0x553069,_0x2fe275,_0x4d3e27){logger[_0xdae1('0xb')](_0xdae1('0xc'));var _0x54b67c=_['merge']({'responder_id':_0xf78276['id'],'requester_id':_0x553069['id'],'name':util['format'](_0xdae1('0xd'),_0x4d3e27[_0xdae1('0xe')]),'phone':_0x4d3e27[_0xdae1('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xdae1('0x10')](_0x2fe275[_0xdae1('0x11')],_0x4d3e27,'\x20'),'description':intUtil[_0xdae1('0x10')](_0x2fe275[_0xdae1('0x12')],_0x4d3e27,_0xdae1('0x13')),'tags':getTags(_0x2fe275[_0xdae1('0x14')],_0xdae1('0x15'))},getCustomFields(_0x2fe275[_0xdae1('0x16')],_0x4d3e27));_0x54b67c['custom_fields']=_[_0xdae1('0x17')](_[_0xdae1('0x18')](_0x54b67c[_0xdae1('0x19')],'id'),_0xdae1('0x1a'));return request({'uri':util['format'](_0xdae1('0x1b'),_0xa9ba84[_0xdae1('0x1c')]),'method':_0xdae1('0x1d'),'body':_0x54b67c})[_0xdae1('0x1e')](function(_0x198569){logger['info'](_0xdae1('0x1f'));return _0x198569;});}function getUser(_0x10953e,_0x57d644){if(intUtil['validateEmail'](_0x57d644)){return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x21'),_0x10953e[_0xdae1('0x1c')]),'qs':{'email':_0x57d644}})['then'](function(_0x12809c){if(_0x12809c[_0xdae1('0x22')]){logger['info'](_0xdae1('0x23'));return _[_0xdae1('0x24')](_0x12809c,function(_0x57848a){return _0x57848a['contact']['email']===_0x57d644;});}else{logger[_0xdae1('0xb')](_0xdae1('0x25'));return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x26'),_0x10953e[_0xdae1('0x1c')])})[_0xdae1('0x1e')](function(_0x1acd6a){logger[_0xdae1('0xb')](_0xdae1('0x27'));return _0x1acd6a;});}});}else{logger[_0xdae1('0xb')](_0xdae1('0x28'));return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x26'),_0x10953e[_0xdae1('0x1c')])})[_0xdae1('0x1e')](function(_0x13e93f){logger[_0xdae1('0xb')](_0xdae1('0x27'));return _0x13e93f;});}}function getEndUser(_0x50f02f,_0x187f37,_0x53fa40){logger[_0xdae1('0xb')]('Searching\x20enduser\x20with\x20phone',_0x53fa40);return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x29'),_0x50f02f[_0xdae1('0x1c')]),'qs':{'phone':_0x53fa40}})[_0xdae1('0x1e')](function(_0x297784){if(_0x297784[_0xdae1('0x22')]){logger[_0xdae1('0xb')](_0xdae1('0x2a'));return _[_0xdae1('0x24')](_0x297784,{'phone':_0x53fa40});}else{logger[_0xdae1('0xb')](_0xdae1('0x2b'));return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x29'),_0x50f02f[_0xdae1('0x1c')]),'method':_0xdae1('0x1d'),'body':{'name':_0x187f37,'phone':_0x53fa40}})[_0xdae1('0x1e')](function(_0x4b0cb2){logger[_0xdae1('0xb')](_0xdae1('0x2c'));return _0x4b0cb2;});}});}function getAuth(_0x5347f2){return util['format'](_0xdae1('0x2d'),new Buffer(_0x5347f2[_0xdae1('0x2e')]+':X')[_0xdae1('0x2f')](_0xdae1('0x30')));}function request(_0x319020){logger[_0xdae1('0x31')](_0xdae1('0x32'),JSON[_0xdae1('0x33')](_0x319020));return rp(_[_0xdae1('0x34')](_0x319020,{'method':_0xdae1('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x440141,_0x5d64b2){var _0x35cc2f=[];if(_0x440141&&_0x440141[_0xdae1('0x22')]>0x0){_0x35cc2f=_[_0xdae1('0x36')](_0x440141,_0x5d64b2);}return _0x35cc2f;}function getCustomFields(_0x6e0232,_0x4d05d9){var _0x8ddbcf=[];var _0x45fdbf={'custom_fields':[]};if(_0x6e0232[_0xdae1('0x22')]>0x0){_[_0xdae1('0x37')](_0x6e0232,function(_0x1d276e){if(_0x1d276e['type']===_0xdae1('0x38')&&_0x1d276e['nameField']&&!_0x1d276e['customField']){_0x45fdbf[_0x1d276e[_0xdae1('0x39')]['toLowerCase']()]=_0x1d276e[_0xdae1('0x3a')]['toString']();}else if(_0x1d276e[_0xdae1('0x3b')]===_0xdae1('0x38')&&_0x1d276e[_0xdae1('0x3c')]&&_0x1d276e[_0xdae1('0x3d')]){_0x45fdbf[_0xdae1('0x19')][_0xdae1('0x3e')]({'id':_0x1d276e[_0xdae1('0x3c')],'value':_0x1d276e[_0xdae1('0x3a')][_0xdae1('0x2f')]()});}else if(_0x1d276e[_0xdae1('0x3b')]==='variable'&&_0x1d276e[_0xdae1('0x3f')]&&_0x1d276e['idField']&&_0x1d276e[_0xdae1('0x3d')]){_0x4d05d9[_0x1d276e[_0xdae1('0x3f')]]&&_0x45fdbf[_0xdae1('0x19')]['push']({'id':_0x1d276e[_0xdae1('0x3c')],'value':_0x4d05d9[_0x1d276e[_0xdae1('0x3f')]][_0xdae1('0x2f')]()});}else if(_0x1d276e[_0xdae1('0x3b')]===_0xdae1('0x40')&&_0x1d276e['Variable']&&_0x1d276e[_0xdae1('0x41')][_0xdae1('0x15')]&&_0x1d276e[_0xdae1('0x3c')]&&_0x1d276e[_0xdae1('0x3d')]){_0x4d05d9[_0x1d276e[_0xdae1('0x41')][_0xdae1('0x15')]['toLowerCase']()]&&_0x45fdbf['custom_fields'][_0xdae1('0x3e')]({'id':_0x1d276e['idField'],'value':_0x4d05d9[_0x1d276e[_0xdae1('0x41')]['name'][_0xdae1('0x42')]()][_0xdae1('0x2f')]()});}});}return _0x45fdbf;}exports[_0xdae1('0x43')]=function(_0x2cef1c,_0x46c332,_0x9795bf,_0x20a5a8,_0x455f97,_0x2e3f5a){var _0x45de30,_0x3faa5a;_0x2e3f5a[_0xdae1('0x1c')]=intUtil['stripTrailingSlash'](_0x2e3f5a[_0xdae1('0x1c')]);_0x2e3f5a['serverUrl']=intUtil['stripTrailingSlash'](_0x2e3f5a[_0xdae1('0x44')]);if(_0x455f97&&_0x455f97[_0xdae1('0x45')]){logger['info'](_0xdae1('0x46'),_0xdae1('0x47'));_0x46c332[_0xdae1('0x48')]=util['format'](_0xdae1('0x49'),_0x2e3f5a['serverUrl'],_0x46c332['uniqueid'],md5(_0x46c332[_0xdae1('0x4a')]));}else{_0x46c332[_0xdae1('0x48')]='';}headers[_0xdae1('0x4b')]=getAuth(_0x2e3f5a);return getUser(_0x2e3f5a,_0x20a5a8[_0xdae1('0x4c')])[_0xdae1('0x1e')](function(_0x39dc81){_0x45de30=_0x39dc81;logger[_0xdae1('0xb')](_0xdae1('0x4d'),_0x45de30['id']);return getEndUser(_0x2e3f5a,_0x46c332[_0xdae1('0xe')],_0x46c332[_0xdae1('0xf')]);})['then'](function(_0x59576c){_0x3faa5a=_0x59576c;logger[_0xdae1('0xb')](_0xdae1('0x4e'),_0x3faa5a['id']);return getTicket(_0x2e3f5a,_0x45de30,_0x3faa5a,_0x9795bf,_0x46c332);})[_0xdae1('0x1e')](function(_0x13f5d9){if(_0x13f5d9&&_0x13f5d9['id']){logger[_0xdae1('0xb')](_0xdae1('0x1f'));logger[_0xdae1('0xb')]('The\x20Ticket\x20ID\x20is:',_0x13f5d9['id']);logger[_0xdae1('0xb')]('[QUEUE]',_0xdae1('0x4f'));emit(util[_0xdae1('0x20')](_0xdae1('0x50'),_0x20a5a8[_0xdae1('0x15')]),'trigger:browser:url',{'uri':util[_0xdae1('0x20')](_0xdae1('0x51'),_0x2e3f5a[_0xdae1('0x1c')],_0x13f5d9['id'])});}})[_0xdae1('0x52')](function(_0x332c7d){logger[_0xdae1('0x53')](_0xdae1('0x46'),JSON[_0xdae1('0x33')](_0x332c7d));});};exports[_0xdae1('0x54')]=function(_0xbb0ee1,_0x55468b,_0x3a53b0,_0x45519d,_0x10c75e,_0x52225f,_0x24da41){var _0x370f81,_0x2a4a6e;_0x52225f[_0xdae1('0x1c')]=intUtil[_0xdae1('0x55')](_0x52225f[_0xdae1('0x1c')]);_0x52225f[_0xdae1('0x44')]=intUtil[_0xdae1('0x55')](_0x52225f[_0xdae1('0x44')]);if(_0x24da41&&_0x24da41[_0xdae1('0x56')]&&_0x24da41['recordingFormat']!==_0xdae1('0x57')){logger[_0xdae1('0xb')](_0xdae1('0x58'),_0xdae1('0x47'));_0x55468b[_0xdae1('0x48')]=util[_0xdae1('0x20')](_0xdae1('0x49'),_0x52225f['serverUrl'],_0x55468b['uniqueid'],md5(_0x55468b[_0xdae1('0x4a')]));}headers[_0xdae1('0x4b')]=getAuth(_0x52225f);return getUser(_0x52225f,_0x45519d[_0xdae1('0x4c')])['then'](function(_0x1ff22e){_0x370f81=_0x1ff22e;logger[_0xdae1('0xb')](_0xdae1('0x4d'),_0x370f81['id']);return getEndUser(_0x52225f,_0x55468b[_0xdae1('0x59')],_0x55468b['destcalleridnum']);})['then'](function(_0xae0cf9){_0x2a4a6e=_0xae0cf9;logger[_0xdae1('0xb')]('The\x20Enduser\x20ID\x20is:',_0x2a4a6e['id']);return getTicket(_0x52225f,_0x370f81,_0x2a4a6e,_0x3a53b0,_0x55468b);})[_0xdae1('0x1e')](function(_0x4afb6a){if(_0x4afb6a&&_0x4afb6a['id']){logger[_0xdae1('0xb')]('Ticket\x20created!');logger[_0xdae1('0xb')](_0xdae1('0x5a'),_0x4afb6a['id']);logger['info'](_0xdae1('0x58'),_0xdae1('0x4f'));emit(util[_0xdae1('0x20')](_0xdae1('0x50'),_0x45519d['name']),_0xdae1('0x5b'),{'uri':util[_0xdae1('0x20')]('%s/helpdesk/tickets/%d',_0x52225f['remoteUri'],_0x4afb6a['id'])});}})['catch'](function(_0x3b21ad){logger[_0xdae1('0x53')](_0xdae1('0x58'),JSON[_0xdae1('0x33')](_0x3b21ad));});};exports[_0xdae1('0x5c')]=function(_0x588296,_0x30ae8b,_0x5eaf43,_0x209c5a,_0x2aab54,_0x244bfe){var _0x487b53,_0x15a62c;_0x244bfe[_0xdae1('0x1c')]=intUtil[_0xdae1('0x55')](_0x244bfe[_0xdae1('0x1c')]);_0x244bfe[_0xdae1('0x44')]=intUtil['stripTrailingSlash'](_0x244bfe['serverUrl']);if(_0x2aab54&&_0x2aab54[_0xdae1('0x45')]){logger[_0xdae1('0xb')]('['+_0x30ae8b[_0xdae1('0x5d')][_0xdae1('0x5e')]()+']','Recording\x20is\x20enabled!');_0x30ae8b[_0xdae1('0x48')]=util[_0xdae1('0x20')](_0xdae1('0x49'),_0x244bfe[_0xdae1('0x44')],_0x30ae8b[_0xdae1('0x4a')],md5(_0x30ae8b[_0xdae1('0x4a')]));}else{_0x30ae8b[_0xdae1('0x48')]='';}headers[_0xdae1('0x4b')]=getAuth(_0x244bfe);return getUser(_0x244bfe,'')[_0xdae1('0x1e')](function(_0x3b32a7){_0x487b53=_0x3b32a7;logger[_0xdae1('0xb')]('The\x20User\x20ID\x20is:',_0x487b53['id']);return getEndUser(_0x244bfe,_0x30ae8b[_0xdae1('0xe')],_0x30ae8b[_0xdae1('0xf')]);})[_0xdae1('0x1e')](function(_0x594b8b){_0x15a62c=_0x594b8b;logger[_0xdae1('0xb')](_0xdae1('0x4e'),_0x15a62c['id']);return getTicket(_0x244bfe,_0x487b53,_0x15a62c,_0x5eaf43,_0x30ae8b);})[_0xdae1('0x1e')](function(_0xbbb229){if(_0xbbb229){logger[_0xdae1('0xb')](_0xdae1('0x1f'));logger['info'](_0xdae1('0x5a'),_0xbbb229['id']);}})['catch'](function(_0x38798f){logger[_0xdae1('0x53')]('['+_0x30ae8b['lastevent'][_0xdae1('0x5e')]()+']',JSON['stringify'](_0x38798f));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff