// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xc882=['includes','string','picklist','type','nameField','customField','idField','push','variableName','Variable','name','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','user:%s','%s/helpdesk/tickets/%d','catch','error','stringify','recordingFormat','none','[OUTBOUND]','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','unmanaged','lastevent','toUpperCase','request-promise','md5','ioredis','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Tags','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','then','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20created.','Basic\x20%s','apiKey','toString','debug','GET','forEach'];(function(_0x2dd02a,_0x47b9a9){var _0x42eda4=function(_0xdc0de6){while(--_0xdc0de6){_0x2dd02a['push'](_0x2dd02a['shift']());}};_0x42eda4(++_0x47b9a9);}(_0xc882,0x187));var _0x2c88=function(_0x502c7d,_0x2f1285){_0x502c7d=_0x502c7d-0x0;var _0x30b7ed=_0xc882[_0x502c7d];return _0x30b7ed;};'use strict';var _=require('lodash');var rp=require(_0x2c88('0x0'));var md5=require(_0x2c88('0x1'));var util=require('util');var Redis=require(_0x2c88('0x2'));var intUtil=require('./util');var config=require(_0x2c88('0x3'));var logger=require(_0x2c88('0x4'))(_0x2c88('0x5'));config[_0x2c88('0x6')]=_[_0x2c88('0x7')](config[_0x2c88('0x6')],{'host':_0x2c88('0x8'),'port':0x18eb});var io=require(_0x2c88('0x9'))(new Redis(config[_0x2c88('0x6')]));var headers={'Content-Type':_0x2c88('0xa'),'Accept':_0x2c88('0xa')};function emit(_0x530db4,_0x59cb12,_0x5a6f5d){io['to'](_0x530db4)['emit'](_0x59cb12,_0x5a6f5d);}function getTicket(_0x2332fc,_0x1eb9b6,_0x9f992f,_0x2bd807,_0x2a877b){logger['info'](_0x2c88('0xb'));var _0x33ae80=_[_0x2c88('0xc')]({'responder_id':_0x1eb9b6['id'],'requester_id':_0x9f992f['id'],'name':util[_0x2c88('0xd')](_0x2c88('0xe'),_0x2a877b[_0x2c88('0xf')]),'phone':_0x2a877b[_0x2c88('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x2c88('0x11')](_0x2bd807[_0x2c88('0x12')],_0x2a877b,'\x20'),'description':intUtil['getString'](_0x2bd807['Descriptions'],_0x2a877b,'<br>'),'tags':getTags(_0x2bd807[_0x2c88('0x13')],'name')},getCustomFields(_0x2bd807[_0x2c88('0x14')],_0x2a877b));_0x33ae80[_0x2c88('0x15')]=_[_0x2c88('0x16')](_[_0x2c88('0x17')](_0x33ae80[_0x2c88('0x15')],'id'),_0x2c88('0x18'));return request({'uri':util[_0x2c88('0xd')](_0x2c88('0x19'),_0x2332fc['remoteUri']),'method':'POST','body':_0x33ae80})[_0x2c88('0x1a')](function(_0x459b43){logger[_0x2c88('0x1b')](_0x2c88('0x1c'));return _0x459b43;});}function getUser(_0x55b1d8,_0x266410){if(intUtil[_0x2c88('0x1d')](_0x266410)){return request({'uri':util[_0x2c88('0xd')](_0x2c88('0x1e'),_0x55b1d8[_0x2c88('0x1f')]),'qs':{'email':_0x266410}})['then'](function(_0x1fe08c){if(_0x1fe08c['length']){logger['info'](_0x2c88('0x20'));return _[_0x2c88('0x21')](_0x1fe08c,function(_0x2fc842){return _0x2fc842[_0x2c88('0x22')][_0x2c88('0x23')]===_0x266410;});}else{logger[_0x2c88('0x1b')](_0x2c88('0x24'));return request({'uri':util['format'](_0x2c88('0x25'),_0x55b1d8[_0x2c88('0x1f')])})[_0x2c88('0x1a')](function(_0x117bf9){logger[_0x2c88('0x1b')](_0x2c88('0x26'));return _0x117bf9;});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2c88('0xd')](_0x2c88('0x25'),_0x55b1d8['remoteUri'])})[_0x2c88('0x1a')](function(_0x45a824){logger[_0x2c88('0x1b')](_0x2c88('0x26'));return _0x45a824;});}}function getEndUser(_0x413130,_0x5b5aa5,_0x2517db){logger[_0x2c88('0x1b')]('Searching\x20enduser\x20with\x20phone',_0x2517db);return request({'uri':util['format'](_0x2c88('0x27'),_0x413130[_0x2c88('0x1f')]),'qs':{'phone':_0x2517db}})[_0x2c88('0x1a')](function(_0x12a449){if(_0x12a449[_0x2c88('0x28')]){logger[_0x2c88('0x1b')](_0x2c88('0x29'));return _[_0x2c88('0x21')](_0x12a449,{'phone':_0x2517db});}else{logger[_0x2c88('0x1b')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x2c88('0xd')](_0x2c88('0x27'),_0x413130[_0x2c88('0x1f')]),'method':'POST','body':{'name':_0x5b5aa5,'phone':_0x2517db}})['then'](function(_0x51594d){logger[_0x2c88('0x1b')](_0x2c88('0x2a'));return _0x51594d;});}});}function getAuth(_0x2853c3){return util['format'](_0x2c88('0x2b'),new Buffer(_0x2853c3[_0x2c88('0x2c')]+':X')[_0x2c88('0x2d')]('base64'));}function request(_0x25350b){logger[_0x2c88('0x2e')]('[HTTP]',JSON['stringify'](_0x25350b));return rp(_['defaults'](_0x25350b,{'method':_0x2c88('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x51bab5,_0x2e07f7){var _0x3304c3=[];if(_0x51bab5&&_0x51bab5[_0x2c88('0x28')]>0x0){_0x3304c3=_['map'](_0x51bab5,_0x2e07f7);}return _0x3304c3;}function getCustomFields(_0x420f1a,_0x2ed002){var _0x5595a2=[];var _0x4d1a37={'custom_fields':[]};if(_0x420f1a[_0x2c88('0x28')]>0x0){_[_0x2c88('0x30')](_0x420f1a,function(_0x866138){if(_[_0x2c88('0x31')]([_0x2c88('0x32'),_0x2c88('0x33')],_0x866138[_0x2c88('0x34')])&&_0x866138[_0x2c88('0x35')]&&!_0x866138[_0x2c88('0x36')]){_0x4d1a37[_0x866138[_0x2c88('0x35')]['toLowerCase']()]=_0x866138['content'][_0x2c88('0x2d')]();}else if(_['includes']([_0x2c88('0x32'),'picklist'],_0x866138[_0x2c88('0x34')])&&_0x866138[_0x2c88('0x37')]&&_0x866138[_0x2c88('0x36')]){_0x4d1a37[_0x2c88('0x15')][_0x2c88('0x38')]({'id':_0x866138[_0x2c88('0x37')],'value':_0x866138['content'][_0x2c88('0x2d')]()});}else if(_0x866138[_0x2c88('0x34')]==='variable'&&_0x866138[_0x2c88('0x39')]&&_0x866138[_0x2c88('0x37')]&&_0x866138[_0x2c88('0x36')]){_0x2ed002[_0x866138[_0x2c88('0x39')]]&&_0x4d1a37[_0x2c88('0x15')]['push']({'id':_0x866138['idField'],'value':_0x2ed002[_0x866138[_0x2c88('0x39')]][_0x2c88('0x2d')]()});}else if(_0x866138[_0x2c88('0x34')]==='customVariable'&&_0x866138['Variable']&&_0x866138[_0x2c88('0x3a')][_0x2c88('0x3b')]&&_0x866138[_0x2c88('0x37')]&&_0x866138[_0x2c88('0x36')]){_0x2ed002[_0x866138[_0x2c88('0x3a')]['name'][_0x2c88('0x3c')]()]&&_0x4d1a37[_0x2c88('0x15')][_0x2c88('0x38')]({'id':_0x866138['idField'],'value':_0x2ed002[_0x866138[_0x2c88('0x3a')][_0x2c88('0x3b')][_0x2c88('0x3c')]()][_0x2c88('0x2d')]()});}});}return _0x4d1a37;}exports[_0x2c88('0x3d')]=function(_0x11ccc7,_0x214c72,_0x1c72c8,_0x4729e4,_0x3b1726,_0xf2595c){var _0x21ba51,_0x85a39e;_0xf2595c[_0x2c88('0x1f')]=intUtil[_0x2c88('0x3e')](_0xf2595c[_0x2c88('0x1f')]);_0xf2595c[_0x2c88('0x3f')]=intUtil[_0x2c88('0x3e')](_0xf2595c[_0x2c88('0x3f')]);if(_0x3b1726&&_0x3b1726[_0x2c88('0x40')]){logger['info']('[QUEUE]',_0x2c88('0x41'));_0x214c72[_0x2c88('0x42')]=util[_0x2c88('0xd')](_0x2c88('0x43'),_0xf2595c['serverUrl'],_0x214c72[_0x2c88('0x44')],md5(_0x214c72[_0x2c88('0x44')]));}else{_0x214c72[_0x2c88('0x42')]='';}headers[_0x2c88('0x45')]=getAuth(_0xf2595c);return getUser(_0xf2595c,_0x4729e4[_0x2c88('0x23')])['then'](function(_0x1e431f){_0x21ba51=_0x1e431f;logger['info'](_0x2c88('0x46'),_0x21ba51['id']);return getEndUser(_0xf2595c,_0x214c72[_0x2c88('0xf')],_0x214c72[_0x2c88('0x10')]);})['then'](function(_0x195423){_0x85a39e=_0x195423;logger[_0x2c88('0x1b')](_0x2c88('0x47'),_0x85a39e['id']);return getTicket(_0xf2595c,_0x21ba51,_0x85a39e,_0x1c72c8,_0x214c72);})['then'](function(_0x450415){if(_0x450415&&_0x450415['id']){logger['info'](_0x2c88('0x1c'));logger[_0x2c88('0x1b')](_0x2c88('0x48'),_0x450415['id']);logger[_0x2c88('0x1b')](_0x2c88('0x49'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2c88('0xd')](_0x2c88('0x4a'),_0x4729e4[_0x2c88('0x3b')]),'trigger:browser:url',{'uri':util[_0x2c88('0xd')](_0x2c88('0x4b'),_0xf2595c[_0x2c88('0x1f')],_0x450415['id'])});}})[_0x2c88('0x4c')](function(_0x188d90){logger[_0x2c88('0x4d')](_0x2c88('0x49'),JSON[_0x2c88('0x4e')](_0x188d90));});};exports['outbound']=function(_0x3923ee,_0x193a01,_0x5bedb9,_0x496352,_0x54c9de,_0x5400ff,_0xb5ff97){var _0x19b868,_0x287df4;_0x5400ff['remoteUri']=intUtil[_0x2c88('0x3e')](_0x5400ff[_0x2c88('0x1f')]);_0x5400ff['serverUrl']=intUtil['stripTrailingSlash'](_0x5400ff[_0x2c88('0x3f')]);if(_0xb5ff97&&_0xb5ff97[_0x2c88('0x4f')]&&_0xb5ff97[_0x2c88('0x4f')]!==_0x2c88('0x50')){logger[_0x2c88('0x1b')](_0x2c88('0x51'),_0x2c88('0x41'));_0x193a01[_0x2c88('0x42')]=util[_0x2c88('0xd')](_0x2c88('0x43'),_0x5400ff[_0x2c88('0x3f')],_0x193a01[_0x2c88('0x44')],md5(_0x193a01[_0x2c88('0x44')]));}headers[_0x2c88('0x45')]=getAuth(_0x5400ff);return getUser(_0x5400ff,_0x496352[_0x2c88('0x23')])[_0x2c88('0x1a')](function(_0x3c0a39){_0x19b868=_0x3c0a39;logger['info']('The\x20User\x20ID\x20is:',_0x19b868['id']);return getEndUser(_0x5400ff,_0x193a01['destcalleridname'],_0x193a01[_0x2c88('0x52')]);})[_0x2c88('0x1a')](function(_0x469bb9){_0x287df4=_0x469bb9;logger[_0x2c88('0x1b')](_0x2c88('0x47'),_0x287df4['id']);return getTicket(_0x5400ff,_0x19b868,_0x287df4,_0x5bedb9,_0x193a01);})['then'](function(_0x1cd748){if(_0x1cd748&&_0x1cd748['id']){logger[_0x2c88('0x1b')](_0x2c88('0x1c'));logger[_0x2c88('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x1cd748['id']);logger[_0x2c88('0x1b')]('[OUTBOUND]',_0x2c88('0x53'));emit(util[_0x2c88('0xd')]('user:%s',_0x496352[_0x2c88('0x3b')]),_0x2c88('0x54'),{'uri':util['format'](_0x2c88('0x4b'),_0x5400ff[_0x2c88('0x1f')],_0x1cd748['id'])});}})[_0x2c88('0x4c')](function(_0x7b70dd){logger[_0x2c88('0x4d')](_0x2c88('0x51'),JSON[_0x2c88('0x4e')](_0x7b70dd));});};exports[_0x2c88('0x55')]=function(_0x128f86,_0x14478e,_0x442ec9,_0x2d51aa,_0xb0fa56,_0x2c6204){var _0x5038ff,_0x11a3a4;_0x2c6204['remoteUri']=intUtil['stripTrailingSlash'](_0x2c6204[_0x2c88('0x1f')]);_0x2c6204[_0x2c88('0x3f')]=intUtil[_0x2c88('0x3e')](_0x2c6204[_0x2c88('0x3f')]);if(_0xb0fa56&&_0xb0fa56['monitor_format']){logger['info']('['+_0x14478e[_0x2c88('0x56')][_0x2c88('0x57')]()+']',_0x2c88('0x41'));_0x14478e['recordingURL']=util[_0x2c88('0xd')](_0x2c88('0x43'),_0x2c6204['serverUrl'],_0x14478e['uniqueid'],md5(_0x14478e[_0x2c88('0x44')]));}else{_0x14478e['recordingURL']='';}headers[_0x2c88('0x45')]=getAuth(_0x2c6204);return getUser(_0x2c6204,'')[_0x2c88('0x1a')](function(_0x1f8120){_0x5038ff=_0x1f8120;logger['info']('The\x20User\x20ID\x20is:',_0x5038ff['id']);return getEndUser(_0x2c6204,_0x14478e[_0x2c88('0xf')],_0x14478e[_0x2c88('0x10')]);})[_0x2c88('0x1a')](function(_0x29274f){_0x11a3a4=_0x29274f;logger[_0x2c88('0x1b')](_0x2c88('0x47'),_0x11a3a4['id']);return getTicket(_0x2c6204,_0x5038ff,_0x11a3a4,_0x442ec9,_0x14478e);})[_0x2c88('0x1a')](function(_0x1a9324){if(_0x1a9324){logger[_0x2c88('0x1b')]('Ticket\x20created!');logger[_0x2c88('0x1b')](_0x2c88('0x48'),_0x1a9324['id']);}})[_0x2c88('0x4c')](function(_0x153c52){logger[_0x2c88('0x4d')]('['+_0x14478e['lastevent']['toUpperCase']()+']',JSON['stringify'](_0x153c52));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff