// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe5cd=['Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','recordingFormat','none','[OUTBOUND]','destcalleridnum','The\x20Ticket\x20ID\x20is:','catch','stringify','unmanaged','lastevent','toUpperCase','lodash','md5','util','ioredis','./util','../../../../config/logger','freshdesk','defaults','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','Fields','custom_fields','mapValues','keyBy','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','length','Agent\x20found!','contact','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','[HTTP]','GET','map','forEach','includes','string','picklist','customField','nameField','content','type','idField','push','variable','variableName','customVariable'];(function(_0xd0310,_0x511c3f){var _0x544560=function(_0x54e217){while(--_0x54e217){_0xd0310['push'](_0xd0310['shift']());}};_0x544560(++_0x511c3f);}(_0xe5cd,0x1dd));var _0xde5c=function(_0x25c044,_0xbd05f8){_0x25c044=_0x25c044-0x0;var _0x558ee5=_0xe5cd[_0x25c044];return _0x558ee5;};'use strict';var _=require(_0xde5c('0x0'));var rp=require('request-promise');var md5=require(_0xde5c('0x1'));var util=require(_0xde5c('0x2'));var Redis=require(_0xde5c('0x3'));var intUtil=require(_0xde5c('0x4'));var config=require('../../../../config/environment');var logger=require(_0xde5c('0x5'))(_0xde5c('0x6'));config['redis']=_[_0xde5c('0x7')](config[_0xde5c('0x8')],{'host':_0xde5c('0x9'),'port':0x18eb});var io=require(_0xde5c('0xa'))(new Redis(config[_0xde5c('0x8')]));var headers={'Content-Type':_0xde5c('0xb'),'Accept':_0xde5c('0xb')};function emit(_0x319144,_0x3892da,_0x40f5b0){io['to'](_0x319144)[_0xde5c('0xc')](_0x3892da,_0x40f5b0);}function getTicket(_0x10e6ef,_0x334986,_0x81551d,_0x3d3616,_0x42f99f){logger[_0xde5c('0xd')](_0xde5c('0xe'));var _0xd40eff=_[_0xde5c('0xf')]({'responder_id':_0x334986['id'],'requester_id':_0x81551d['id'],'name':util[_0xde5c('0x10')](_0xde5c('0x11'),_0x42f99f[_0xde5c('0x12')]),'phone':_0x42f99f[_0xde5c('0x13')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xde5c('0x14')](_0x3d3616[_0xde5c('0x15')],_0x42f99f,'\x20'),'description':intUtil[_0xde5c('0x14')](_0x3d3616[_0xde5c('0x16')],_0x42f99f,'<br>'),'tags':getTags(_0x3d3616['Tags'],'name')},getCustomFields(_0x3d3616[_0xde5c('0x17')],_0x42f99f));_0xd40eff[_0xde5c('0x18')]=_[_0xde5c('0x19')](_[_0xde5c('0x1a')](_0xd40eff['custom_fields'],'id'),'value');return request({'uri':util[_0xde5c('0x10')](_0xde5c('0x1b'),_0x10e6ef[_0xde5c('0x1c')]),'method':_0xde5c('0x1d'),'body':_0xd40eff})[_0xde5c('0x1e')](function(_0x4b5a65){logger[_0xde5c('0xd')](_0xde5c('0x1f'));return _0x4b5a65;});}function getUser(_0x385c1d,_0xca58be){if(intUtil['validateEmail'](_0xca58be)){return request({'uri':util[_0xde5c('0x10')]('%s/api/v2/agents',_0x385c1d[_0xde5c('0x1c')]),'qs':{'email':_0xca58be}})[_0xde5c('0x1e')](function(_0x1c6770){if(_0x1c6770[_0xde5c('0x20')]){logger[_0xde5c('0xd')](_0xde5c('0x21'));return _['find'](_0x1c6770,function(_0x1c0388){return _0x1c0388[_0xde5c('0x22')]['email']===_0xca58be;});}else{logger['info'](_0xde5c('0x23'));return request({'uri':util[_0xde5c('0x10')](_0xde5c('0x24'),_0x385c1d[_0xde5c('0x1c')])})['then'](function(_0x37d61a){logger[_0xde5c('0xd')]('Admin\x20account\x20selected.');return _0x37d61a;});}});}else{logger[_0xde5c('0xd')](_0xde5c('0x25'));return request({'uri':util['format'](_0xde5c('0x24'),_0x385c1d[_0xde5c('0x1c')])})['then'](function(_0x4f999f){logger[_0xde5c('0xd')](_0xde5c('0x26'));return _0x4f999f;});}}function getEndUser(_0x5f579,_0x18999e,_0x5c8d80){logger[_0xde5c('0xd')]('Searching\x20enduser\x20with\x20phone',_0x5c8d80);return request({'uri':util[_0xde5c('0x10')](_0xde5c('0x27'),_0x5f579[_0xde5c('0x1c')]),'qs':{'phone':_0x5c8d80}})[_0xde5c('0x1e')](function(_0x329f8e){if(_0x329f8e[_0xde5c('0x20')]){logger[_0xde5c('0xd')](_0xde5c('0x28'));return _[_0xde5c('0x29')](_0x329f8e,{'phone':_0x5c8d80});}else{logger[_0xde5c('0xd')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xde5c('0x10')](_0xde5c('0x27'),_0x5f579[_0xde5c('0x1c')]),'method':'POST','body':{'name':_0x18999e,'phone':_0x5c8d80}})['then'](function(_0x3d0b6c){logger['info'](_0xde5c('0x2a'));return _0x3d0b6c;});}});}function getAuth(_0x2e2b06){return util[_0xde5c('0x10')](_0xde5c('0x2b'),new Buffer(_0x2e2b06[_0xde5c('0x2c')]+':X')[_0xde5c('0x2d')](_0xde5c('0x2e')));}function request(_0x5140da){logger['debug'](_0xde5c('0x2f'),JSON['stringify'](_0x5140da));return rp(_[_0xde5c('0x7')](_0x5140da,{'method':_0xde5c('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x5b81cb,_0x5dfde8){var _0x466257=[];if(_0x5b81cb&&_0x5b81cb[_0xde5c('0x20')]>0x0){_0x466257=_[_0xde5c('0x31')](_0x5b81cb,_0x5dfde8);}return _0x466257;}function getCustomFields(_0x1e4620,_0x8bec61){var _0x276508=[];var _0x2f73c9={'custom_fields':[]};if(_0x1e4620[_0xde5c('0x20')]>0x0){_[_0xde5c('0x32')](_0x1e4620,function(_0x34bc20){if(_[_0xde5c('0x33')]([_0xde5c('0x34'),_0xde5c('0x35')],_0x34bc20['type'])&&_0x34bc20['nameField']&&!_0x34bc20[_0xde5c('0x36')]){_0x2f73c9[_0x34bc20[_0xde5c('0x37')]['toLowerCase']()]=_0x34bc20[_0xde5c('0x38')]['toString']();}else if(_[_0xde5c('0x33')]([_0xde5c('0x34'),_0xde5c('0x35')],_0x34bc20[_0xde5c('0x39')])&&_0x34bc20[_0xde5c('0x3a')]&&_0x34bc20[_0xde5c('0x36')]){_0x2f73c9[_0xde5c('0x18')][_0xde5c('0x3b')]({'id':_0x34bc20[_0xde5c('0x3a')],'value':_0x34bc20['content'][_0xde5c('0x2d')]()});}else if(_0x34bc20[_0xde5c('0x39')]===_0xde5c('0x3c')&&_0x34bc20['variableName']&&_0x34bc20[_0xde5c('0x3a')]&&_0x34bc20[_0xde5c('0x36')]){_0x8bec61[_0x34bc20[_0xde5c('0x3d')]]&&_0x2f73c9[_0xde5c('0x18')][_0xde5c('0x3b')]({'id':_0x34bc20[_0xde5c('0x3a')],'value':_0x8bec61[_0x34bc20[_0xde5c('0x3d')]]['toString']()});}else if(_0x34bc20[_0xde5c('0x39')]===_0xde5c('0x3e')&&_0x34bc20[_0xde5c('0x3f')]&&_0x34bc20[_0xde5c('0x3f')]['name']&&_0x34bc20['idField']&&_0x34bc20[_0xde5c('0x36')]){_0x8bec61[_0x34bc20[_0xde5c('0x3f')][_0xde5c('0x40')]['toLowerCase']()]&&_0x2f73c9['custom_fields'][_0xde5c('0x3b')]({'id':_0x34bc20[_0xde5c('0x3a')],'value':_0x8bec61[_0x34bc20[_0xde5c('0x3f')][_0xde5c('0x40')]['toLowerCase']()][_0xde5c('0x2d')]()});}});}return _0x2f73c9;}exports['queue']=function(_0x21c14b,_0x4cb24b,_0x6ec914,_0x10a958,_0x50de18,_0x2e8f3b){var _0x4c713d,_0x376c5d;_0x2e8f3b[_0xde5c('0x1c')]=intUtil['stripTrailingSlash'](_0x2e8f3b[_0xde5c('0x1c')]);_0x2e8f3b['serverUrl']=intUtil[_0xde5c('0x41')](_0x2e8f3b[_0xde5c('0x42')]);if(_0x50de18&&_0x50de18[_0xde5c('0x43')]){logger[_0xde5c('0xd')](_0xde5c('0x44'),_0xde5c('0x45'));_0x4cb24b[_0xde5c('0x46')]=util['format'](_0xde5c('0x47'),_0x2e8f3b['serverUrl'],_0x4cb24b[_0xde5c('0x48')],md5(_0x4cb24b['uniqueid']));}else{_0x4cb24b[_0xde5c('0x46')]='';}headers[_0xde5c('0x49')]=getAuth(_0x2e8f3b);return getUser(_0x2e8f3b,_0x10a958[_0xde5c('0x4a')])[_0xde5c('0x1e')](function(_0x4d535d){_0x4c713d=_0x4d535d;logger['info'](_0xde5c('0x4b'),_0x4c713d['id']);return getEndUser(_0x2e8f3b,_0x4cb24b[_0xde5c('0x12')],_0x4cb24b[_0xde5c('0x13')]);})[_0xde5c('0x1e')](function(_0x5ee081){_0x376c5d=_0x5ee081;logger[_0xde5c('0xd')](_0xde5c('0x4c'),_0x376c5d['id']);return getTicket(_0x2e8f3b,_0x4c713d,_0x376c5d,_0x6ec914,_0x4cb24b);})[_0xde5c('0x1e')](function(_0x4179a9){if(_0x4179a9&&_0x4179a9['id']){logger[_0xde5c('0xd')](_0xde5c('0x1f'));logger[_0xde5c('0xd')]('The\x20Ticket\x20ID\x20is:',_0x4179a9['id']);logger['info'](_0xde5c('0x44'),_0xde5c('0x4d'));emit(util[_0xde5c('0x10')](_0xde5c('0x4e'),_0x10a958[_0xde5c('0x40')]),'trigger:browser:url',{'uri':util[_0xde5c('0x10')](_0xde5c('0x4f'),_0x2e8f3b[_0xde5c('0x1c')],_0x4179a9['id'])});}})['catch'](function(_0x4e481d){logger['error'](_0xde5c('0x44'),JSON['stringify'](_0x4e481d));});};exports['outbound']=function(_0x2039e8,_0x50d6d7,_0x5acaee,_0x46142a,_0x4312e5,_0x48bae3,_0x264b1c){var _0xd46b0c,_0x4f55c9;_0x48bae3[_0xde5c('0x1c')]=intUtil['stripTrailingSlash'](_0x48bae3[_0xde5c('0x1c')]);_0x48bae3['serverUrl']=intUtil[_0xde5c('0x41')](_0x48bae3[_0xde5c('0x42')]);if(_0x264b1c&&_0x264b1c['recordingFormat']&&_0x264b1c[_0xde5c('0x50')]!==_0xde5c('0x51')){logger[_0xde5c('0xd')](_0xde5c('0x52'),_0xde5c('0x45'));_0x50d6d7[_0xde5c('0x46')]=util[_0xde5c('0x10')](_0xde5c('0x47'),_0x48bae3[_0xde5c('0x42')],_0x50d6d7['uniqueid'],md5(_0x50d6d7[_0xde5c('0x48')]));}headers[_0xde5c('0x49')]=getAuth(_0x48bae3);return getUser(_0x48bae3,_0x46142a['email'])[_0xde5c('0x1e')](function(_0x3c80a0){_0xd46b0c=_0x3c80a0;logger[_0xde5c('0xd')]('The\x20User\x20ID\x20is:',_0xd46b0c['id']);return getEndUser(_0x48bae3,_0x50d6d7['destcalleridname'],_0x50d6d7[_0xde5c('0x53')]);})['then'](function(_0x517240){_0x4f55c9=_0x517240;logger['info'](_0xde5c('0x4c'),_0x4f55c9['id']);return getTicket(_0x48bae3,_0xd46b0c,_0x4f55c9,_0x5acaee,_0x50d6d7);})[_0xde5c('0x1e')](function(_0x5b6889){if(_0x5b6889&&_0x5b6889['id']){logger[_0xde5c('0xd')](_0xde5c('0x1f'));logger[_0xde5c('0xd')](_0xde5c('0x54'),_0x5b6889['id']);logger[_0xde5c('0xd')](_0xde5c('0x52'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xde5c('0x10')](_0xde5c('0x4e'),_0x46142a['name']),'trigger:browser:url',{'uri':util[_0xde5c('0x10')](_0xde5c('0x4f'),_0x48bae3['remoteUri'],_0x5b6889['id'])});}})[_0xde5c('0x55')](function(_0x53a73d){logger['error'](_0xde5c('0x52'),JSON[_0xde5c('0x56')](_0x53a73d));});};exports[_0xde5c('0x57')]=function(_0x8de3b9,_0x24dae9,_0x53438c,_0x3b35b6,_0x2d74e6,_0x3a19d7){var _0x3790c2,_0x32d0a4;_0x3a19d7[_0xde5c('0x1c')]=intUtil[_0xde5c('0x41')](_0x3a19d7[_0xde5c('0x1c')]);_0x3a19d7[_0xde5c('0x42')]=intUtil['stripTrailingSlash'](_0x3a19d7[_0xde5c('0x42')]);if(_0x2d74e6&&_0x2d74e6[_0xde5c('0x43')]){logger[_0xde5c('0xd')]('['+_0x24dae9[_0xde5c('0x58')][_0xde5c('0x59')]()+']',_0xde5c('0x45'));_0x24dae9[_0xde5c('0x46')]=util[_0xde5c('0x10')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a19d7[_0xde5c('0x42')],_0x24dae9[_0xde5c('0x48')],md5(_0x24dae9[_0xde5c('0x48')]));}else{_0x24dae9['recordingURL']='';}headers[_0xde5c('0x49')]=getAuth(_0x3a19d7);return getUser(_0x3a19d7,'')[_0xde5c('0x1e')](function(_0x213e0c){_0x3790c2=_0x213e0c;logger['info'](_0xde5c('0x4b'),_0x3790c2['id']);return getEndUser(_0x3a19d7,_0x24dae9[_0xde5c('0x12')],_0x24dae9[_0xde5c('0x13')]);})[_0xde5c('0x1e')](function(_0x1d6438){_0x32d0a4=_0x1d6438;logger[_0xde5c('0xd')](_0xde5c('0x4c'),_0x32d0a4['id']);return getTicket(_0x3a19d7,_0x3790c2,_0x32d0a4,_0x53438c,_0x24dae9);})[_0xde5c('0x1e')](function(_0x40fcff){if(_0x40fcff){logger[_0xde5c('0xd')](_0xde5c('0x1f'));logger[_0xde5c('0xd')](_0xde5c('0x54'),_0x40fcff['id']);}})[_0xde5c('0x55')](function(_0x3a51b0){logger['error']('['+_0x24dae9[_0xde5c('0x58')][_0xde5c('0x59')]()+']',JSON[_0xde5c('0x56')](_0x3a51b0));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff