// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x05c7=['calleridname','calleridnum','getString','Subjects','Descriptions','<br>','name','Fields','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','then','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','find','contact','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Basic\x20%s','toString','base64','[HTTP]','stringify','defaults','GET','forEach','includes','string','picklist','type','nameField','idField','customField','content','variable','variableName','push','customVariable','Variable','toLowerCase','queue','serverUrl','stripTrailingSlash','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','catch','outbound','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','uniqueid','destcalleridname','trigger:browser:url','error','unmanaged','toUpperCase','lastevent','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','localhost','application/json','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s'];(function(_0x59e862,_0x477bf2){var _0x1a25ee=function(_0xc61e64){while(--_0xc61e64){_0x59e862['push'](_0x59e862['shift']());}};_0x1a25ee(++_0x477bf2);}(_0x05c7,0x162));var _0x705c=function(_0x309ee3,_0x26c85f){_0x309ee3=_0x309ee3-0x0;var _0x2268e0=_0x05c7[_0x309ee3];return _0x2268e0;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x705c('0x0'));var util=require(_0x705c('0x1'));var Redis=require(_0x705c('0x2'));var intUtil=require(_0x705c('0x3'));var config=require(_0x705c('0x4'));var logger=require(_0x705c('0x5'))(_0x705c('0x6'));config[_0x705c('0x7')]=_['defaults'](config[_0x705c('0x7')],{'host':_0x705c('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x705c('0x7')]));var headers={'Content-Type':_0x705c('0x9'),'Accept':'application/json'};function emit(_0x439c9e,_0x235850,_0x3fa9b3){io['to'](_0x439c9e)['emit'](_0x235850,_0x3fa9b3);}function getTicket(_0x370db8,_0x5434db,_0xf39764,_0x160e1e,_0x2ddbed){logger['info'](_0x705c('0xa'));var _0x4b92c9=_[_0x705c('0xb')]({'responder_id':_0x5434db['id'],'requester_id':_0xf39764['id'],'name':util[_0x705c('0xc')](_0x705c('0xd'),_0x2ddbed[_0x705c('0xe')]),'phone':_0x2ddbed[_0x705c('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x705c('0x10')](_0x160e1e[_0x705c('0x11')],_0x2ddbed,'\x20'),'description':intUtil[_0x705c('0x10')](_0x160e1e[_0x705c('0x12')],_0x2ddbed,_0x705c('0x13')),'tags':getTags(_0x160e1e['Tags'],_0x705c('0x14'))},getCustomFields(_0x160e1e[_0x705c('0x15')],_0x2ddbed));_0x4b92c9['custom_fields']=_['mapValues'](_[_0x705c('0x16')](_0x4b92c9[_0x705c('0x17')],'id'),_0x705c('0x18'));return request({'uri':util[_0x705c('0xc')](_0x705c('0x19'),_0x370db8[_0x705c('0x1a')]),'method':'POST','body':_0x4b92c9})[_0x705c('0x1b')](function(_0x203107){logger[_0x705c('0x1c')](_0x705c('0x1d'));return _0x203107;});}function getUser(_0x4aa842,_0x53d984){if(intUtil[_0x705c('0x1e')](_0x53d984)){return request({'uri':util[_0x705c('0xc')](_0x705c('0x1f'),_0x4aa842[_0x705c('0x1a')]),'qs':{'email':_0x53d984}})['then'](function(_0xd3d3bb){if(_0xd3d3bb[_0x705c('0x20')]){logger[_0x705c('0x1c')]('Agent\x20found!');return _[_0x705c('0x21')](_0xd3d3bb,function(_0x5b5cb4){return _0x5b5cb4[_0x705c('0x22')]['email']===_0x53d984;});}else{logger[_0x705c('0x1c')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x705c('0x23'),_0x4aa842[_0x705c('0x1a')])})['then'](function(_0x1cec58){logger[_0x705c('0x1c')](_0x705c('0x24'));return _0x1cec58;});}});}else{logger[_0x705c('0x1c')](_0x705c('0x25'));return request({'uri':util['format'](_0x705c('0x23'),_0x4aa842[_0x705c('0x1a')])})[_0x705c('0x1b')](function(_0x326ba5){logger[_0x705c('0x1c')](_0x705c('0x24'));return _0x326ba5;});}}function getEndUser(_0x16e2d7,_0x1e0990,_0xebd0fc){logger[_0x705c('0x1c')](_0x705c('0x26'),_0xebd0fc);return request({'uri':util[_0x705c('0xc')](_0x705c('0x27'),_0x16e2d7[_0x705c('0x1a')]),'qs':{'phone':_0xebd0fc}})[_0x705c('0x1b')](function(_0x57ac4f){if(_0x57ac4f['length']){logger['info'](_0x705c('0x28'));return _[_0x705c('0x21')](_0x57ac4f,{'phone':_0xebd0fc});}else{logger['info'](_0x705c('0x29'));return request({'uri':util[_0x705c('0xc')](_0x705c('0x27'),_0x16e2d7[_0x705c('0x1a')]),'method':_0x705c('0x2a'),'body':{'name':_0x1e0990,'phone':_0xebd0fc}})[_0x705c('0x1b')](function(_0x42b2a8){logger[_0x705c('0x1c')]('Enduser\x20created.');return _0x42b2a8;});}});}function getAuth(_0x3c15cb){return util[_0x705c('0xc')](_0x705c('0x2b'),new Buffer(_0x3c15cb['apiKey']+':X')[_0x705c('0x2c')](_0x705c('0x2d')));}function request(_0x4630c0){logger['debug'](_0x705c('0x2e'),JSON[_0x705c('0x2f')](_0x4630c0));return rp(_[_0x705c('0x30')](_0x4630c0,{'method':_0x705c('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x48fe55,_0x1cbf8d){var _0x5acaea=[];if(_0x48fe55&&_0x48fe55[_0x705c('0x20')]>0x0){_0x5acaea=_['map'](_0x48fe55,_0x1cbf8d);}return _0x5acaea;}function getCustomFields(_0x518746,_0x113391){var _0x393581=[];var _0x1ba888={'custom_fields':[]};if(_0x518746[_0x705c('0x20')]>0x0){_[_0x705c('0x32')](_0x518746,function(_0x4de52b){if(_[_0x705c('0x33')]([_0x705c('0x34'),_0x705c('0x35')],_0x4de52b[_0x705c('0x36')])&&_0x4de52b[_0x705c('0x37')]&&!_0x4de52b['customField']){_0x1ba888[_0x4de52b[_0x705c('0x37')]['toLowerCase']()]=_0x4de52b['content'][_0x705c('0x2c')]();}else if(_['includes'](['string',_0x705c('0x35')],_0x4de52b[_0x705c('0x36')])&&_0x4de52b[_0x705c('0x38')]&&_0x4de52b[_0x705c('0x39')]){_0x1ba888[_0x705c('0x17')]['push']({'id':_0x4de52b['idField'],'value':_0x4de52b[_0x705c('0x3a')]['toString']()});}else if(_0x4de52b[_0x705c('0x36')]===_0x705c('0x3b')&&_0x4de52b[_0x705c('0x3c')]&&_0x4de52b[_0x705c('0x38')]&&_0x4de52b[_0x705c('0x39')]){_0x113391[_0x4de52b['variableName']]&&_0x1ba888[_0x705c('0x17')][_0x705c('0x3d')]({'id':_0x4de52b[_0x705c('0x38')],'value':_0x113391[_0x4de52b['variableName']][_0x705c('0x2c')]()});}else if(_0x4de52b['type']===_0x705c('0x3e')&&_0x4de52b[_0x705c('0x3f')]&&_0x4de52b['Variable'][_0x705c('0x14')]&&_0x4de52b[_0x705c('0x38')]&&_0x4de52b[_0x705c('0x39')]){_0x113391[_0x4de52b[_0x705c('0x3f')]['name'][_0x705c('0x40')]()]&&_0x1ba888[_0x705c('0x17')]['push']({'id':_0x4de52b[_0x705c('0x38')],'value':_0x113391[_0x4de52b['Variable']['name'][_0x705c('0x40')]()][_0x705c('0x2c')]()});}});}return _0x1ba888;}exports[_0x705c('0x41')]=function(_0x11b1f5,_0x51dc26,_0x158318,_0x1ae75e,_0x2c1099,_0xa695b5){var _0x487340,_0x4aab8a;_0xa695b5[_0x705c('0x1a')]=intUtil['stripTrailingSlash'](_0xa695b5['remoteUri']);_0xa695b5[_0x705c('0x42')]=intUtil[_0x705c('0x43')](_0xa695b5[_0x705c('0x42')]);if(_0x2c1099&&_0x2c1099[_0x705c('0x44')]){logger[_0x705c('0x1c')]('[QUEUE]','Recording\x20is\x20enabled!');_0x51dc26[_0x705c('0x45')]=util['format'](_0x705c('0x46'),_0xa695b5[_0x705c('0x42')],_0x51dc26['uniqueid'],md5(_0x51dc26['uniqueid']));}else{_0x51dc26[_0x705c('0x45')]='';}headers[_0x705c('0x47')]=getAuth(_0xa695b5);return getUser(_0xa695b5,_0x1ae75e[_0x705c('0x48')])[_0x705c('0x1b')](function(_0x287718){_0x487340=_0x287718;logger[_0x705c('0x1c')](_0x705c('0x49'),_0x487340['id']);return getEndUser(_0xa695b5,_0x51dc26[_0x705c('0xe')],_0x51dc26[_0x705c('0xf')]);})[_0x705c('0x1b')](function(_0x3cd743){_0x4aab8a=_0x3cd743;logger[_0x705c('0x1c')](_0x705c('0x4a'),_0x4aab8a['id']);return getTicket(_0xa695b5,_0x487340,_0x4aab8a,_0x158318,_0x51dc26);})[_0x705c('0x1b')](function(_0x2c62f1){if(_0x2c62f1&&_0x2c62f1['id']){logger[_0x705c('0x1c')]('Ticket\x20created!');logger['info'](_0x705c('0x4b'),_0x2c62f1['id']);logger[_0x705c('0x1c')](_0x705c('0x4c'),_0x705c('0x4d'));emit(util[_0x705c('0xc')](_0x705c('0x4e'),_0x1ae75e[_0x705c('0x14')]),'trigger:browser:url',{'uri':util[_0x705c('0xc')](_0x705c('0x4f'),_0xa695b5[_0x705c('0x1a')],_0x2c62f1['id'])});}})[_0x705c('0x50')](function(_0x59ee17){logger['error']('[QUEUE]',JSON[_0x705c('0x2f')](_0x59ee17));});};exports[_0x705c('0x51')]=function(_0x3470ab,_0x91a427,_0x2cf479,_0x9c5cc6,_0x125f0f,_0x345ce9,_0x76e7cc){var _0x21ee49,_0x525b03;_0x345ce9[_0x705c('0x1a')]=intUtil[_0x705c('0x43')](_0x345ce9['remoteUri']);_0x345ce9['serverUrl']=intUtil[_0x705c('0x43')](_0x345ce9[_0x705c('0x42')]);if(_0x76e7cc&&_0x76e7cc[_0x705c('0x52')]&&_0x76e7cc[_0x705c('0x52')]!=='none'){logger['info'](_0x705c('0x53'),_0x705c('0x54'));_0x91a427[_0x705c('0x45')]=util[_0x705c('0xc')](_0x705c('0x46'),_0x345ce9['serverUrl'],_0x91a427[_0x705c('0x55')],md5(_0x91a427[_0x705c('0x55')]));}headers[_0x705c('0x47')]=getAuth(_0x345ce9);return getUser(_0x345ce9,_0x9c5cc6[_0x705c('0x48')])[_0x705c('0x1b')](function(_0x35e72a){_0x21ee49=_0x35e72a;logger['info'](_0x705c('0x49'),_0x21ee49['id']);return getEndUser(_0x345ce9,_0x91a427[_0x705c('0x56')],_0x91a427['destcalleridnum']);})[_0x705c('0x1b')](function(_0x40fc7c){_0x525b03=_0x40fc7c;logger['info']('The\x20Enduser\x20ID\x20is:',_0x525b03['id']);return getTicket(_0x345ce9,_0x21ee49,_0x525b03,_0x2cf479,_0x91a427);})['then'](function(_0x176cdc){if(_0x176cdc&&_0x176cdc['id']){logger['info'](_0x705c('0x1d'));logger[_0x705c('0x1c')](_0x705c('0x4b'),_0x176cdc['id']);logger[_0x705c('0x1c')]('[OUTBOUND]',_0x705c('0x4d'));emit(util[_0x705c('0xc')]('user:%s',_0x9c5cc6[_0x705c('0x14')]),_0x705c('0x57'),{'uri':util[_0x705c('0xc')](_0x705c('0x4f'),_0x345ce9[_0x705c('0x1a')],_0x176cdc['id'])});}})['catch'](function(_0x48e67f){logger[_0x705c('0x58')](_0x705c('0x53'),JSON['stringify'](_0x48e67f));});};exports[_0x705c('0x59')]=function(_0x2a5a11,_0x121028,_0x2f490b,_0x3a8b2c,_0x513d7c,_0xa32651){var _0x15a88c,_0x35cebb;_0xa32651['remoteUri']=intUtil[_0x705c('0x43')](_0xa32651[_0x705c('0x1a')]);_0xa32651[_0x705c('0x42')]=intUtil['stripTrailingSlash'](_0xa32651[_0x705c('0x42')]);if(_0x513d7c&&_0x513d7c[_0x705c('0x44')]){logger[_0x705c('0x1c')]('['+_0x121028['lastevent'][_0x705c('0x5a')]()+']',_0x705c('0x54'));_0x121028['recordingURL']=util[_0x705c('0xc')](_0x705c('0x46'),_0xa32651[_0x705c('0x42')],_0x121028[_0x705c('0x55')],md5(_0x121028[_0x705c('0x55')]));}else{_0x121028[_0x705c('0x45')]='';}headers[_0x705c('0x47')]=getAuth(_0xa32651);return getUser(_0xa32651,'')[_0x705c('0x1b')](function(_0x2d4c4a){_0x15a88c=_0x2d4c4a;logger[_0x705c('0x1c')]('The\x20User\x20ID\x20is:',_0x15a88c['id']);return getEndUser(_0xa32651,_0x121028[_0x705c('0xe')],_0x121028[_0x705c('0xf')]);})[_0x705c('0x1b')](function(_0x496b98){_0x35cebb=_0x496b98;logger[_0x705c('0x1c')](_0x705c('0x4a'),_0x35cebb['id']);return getTicket(_0xa32651,_0x15a88c,_0x35cebb,_0x2f490b,_0x121028);})[_0x705c('0x1b')](function(_0x540f26){if(_0x540f26){logger[_0x705c('0x1c')](_0x705c('0x1d'));logger[_0x705c('0x1c')](_0x705c('0x4b'),_0x540f26['id']);}})[_0x705c('0x50')](function(_0x355d3a){logger[_0x705c('0x58')]('['+_0x121028[_0x705c('0x5b')][_0x705c('0x5a')]()+']',JSON[_0x705c('0x2f')](_0x355d3a));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff