// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x8504=['Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','uniqueid','Authorization','destcalleridname','destcalleridnum','%s/helpdesk/tickets/%d','abandoned','monitor_format','[ABANDONED]','calleridnum','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','remoteUri','POST','then','format','%s/api/v2/agents','length','Agent\x20found!','find','email','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','apiKey','base64','stringify','GET','map','forEach','type','string','nameField','customField','toLowerCase','content','idField','toString','variable','customVariable','Variable','push','queue','stripTrailingSlash','serverUrl','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x8504,0x1ea));var _0x4850=function(_0x38a162,_0x4396b2){_0x38a162=_0x38a162-0x0;var _0x1f622b=_0x8504[_0x38a162];return _0x1f622b;};'use strict';var _=require('lodash');var rp=require(_0x4850('0x0'));var md5=require(_0x4850('0x1'));var util=require(_0x4850('0x2'));var Redis=require(_0x4850('0x3'));var intUtil=require(_0x4850('0x4'));var config=require(_0x4850('0x5'));var logger=require(_0x4850('0x6'))(_0x4850('0x7'));config[_0x4850('0x8')]=_[_0x4850('0x9')](config[_0x4850('0x8')],{'host':_0x4850('0xa'),'port':0x18eb});var io=require(_0x4850('0xb'))(new Redis(config['redis']));var headers={'Content-Type':_0x4850('0xc'),'Accept':_0x4850('0xc')};function emit(_0x37ea72,_0x235fda,_0x4ba6c3){io['to'](_0x37ea72)[_0x4850('0xd')](_0x235fda,_0x4ba6c3);}function getTicket(_0x381294,_0x3b39df,_0x29cc57,_0x3ce20c,_0x3f0eca){logger[_0x4850('0xe')](_0x4850('0xf'));var _0x4d8d55=_[_0x4850('0x10')]({'responder_id':_0x3b39df['id'],'requester_id':_0x29cc57['id'],'name':util['format'](_0x4850('0x11'),_0x3f0eca[_0x4850('0x12')]),'phone':_0x3f0eca['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x4850('0x13')](_0x3ce20c[_0x4850('0x14')],_0x3f0eca,'\x20'),'description':intUtil[_0x4850('0x13')](_0x3ce20c[_0x4850('0x15')],_0x3f0eca,_0x4850('0x16')),'tags':getTags(_0x3ce20c[_0x4850('0x17')],_0x4850('0x18'))},getCustomFields(_0x3ce20c[_0x4850('0x19')],_0x3f0eca));_0x4d8d55[_0x4850('0x1a')]=_[_0x4850('0x1b')](_[_0x4850('0x1c')](_0x4d8d55[_0x4850('0x1a')],'id'),_0x4850('0x1d'));return request({'uri':util['format'](_0x4850('0x1e'),_0x381294[_0x4850('0x1f')]),'method':_0x4850('0x20'),'body':_0x4d8d55})[_0x4850('0x21')](function(_0x3ad56a){logger[_0x4850('0xe')]('Ticket\x20created!');return _0x3ad56a;});}function getUser(_0x24436e,_0x1d2f0c){if(intUtil['validateEmail'](_0x1d2f0c)){return request({'uri':util[_0x4850('0x22')](_0x4850('0x23'),_0x24436e[_0x4850('0x1f')]),'qs':{'email':_0x1d2f0c}})[_0x4850('0x21')](function(_0x2e31ee){if(_0x2e31ee[_0x4850('0x24')]){logger[_0x4850('0xe')](_0x4850('0x25'));return _[_0x4850('0x26')](_0x2e31ee,function(_0x24e92d){return _0x24e92d['contact'][_0x4850('0x27')]===_0x1d2f0c;});}else{logger[_0x4850('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x24436e['remoteUri'])})[_0x4850('0x21')](function(_0x476309){logger['info']('Admin\x20account\x20selected.');return _0x476309;});}});}else{logger[_0x4850('0xe')](_0x4850('0x28'));return request({'uri':util[_0x4850('0x22')](_0x4850('0x29'),_0x24436e['remoteUri'])})[_0x4850('0x21')](function(_0x57106d){logger[_0x4850('0xe')](_0x4850('0x2a'));return _0x57106d;});}}function getEndUser(_0x3cca5a,_0x327c46,_0x575796){logger[_0x4850('0xe')](_0x4850('0x2b'),_0x575796);return request({'uri':util[_0x4850('0x22')](_0x4850('0x2c'),_0x3cca5a[_0x4850('0x1f')]),'qs':{'phone':_0x575796}})[_0x4850('0x21')](function(_0x524576){if(_0x524576['length']){logger[_0x4850('0xe')](_0x4850('0x2d'));return _['find'](_0x524576,{'phone':_0x575796});}else{logger[_0x4850('0xe')](_0x4850('0x2e'));return request({'uri':util['format'](_0x4850('0x2c'),_0x3cca5a[_0x4850('0x1f')]),'method':_0x4850('0x20'),'body':{'name':_0x327c46,'phone':_0x575796}})[_0x4850('0x21')](function(_0x1f3d21){logger[_0x4850('0xe')](_0x4850('0x2f'));return _0x1f3d21;});}});}function getAuth(_0x5bfd3e){return util[_0x4850('0x22')]('Basic\x20%s',new Buffer(_0x5bfd3e[_0x4850('0x30')]+':X')['toString'](_0x4850('0x31')));}function request(_0x1a6122){logger['debug']('[HTTP]',JSON[_0x4850('0x32')](_0x1a6122));return rp(_[_0x4850('0x9')](_0x1a6122,{'method':_0x4850('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x5b6d94,_0x477cf4){var _0x10e568=[];if(_0x5b6d94&&_0x5b6d94[_0x4850('0x24')]>0x0){_0x10e568=_[_0x4850('0x34')](_0x5b6d94,_0x477cf4);}return _0x10e568;}function getCustomFields(_0x1f67d9,_0x2cfdb1){var _0x58f5fa=[];var _0x2d207b={'custom_fields':[]};if(_0x1f67d9[_0x4850('0x24')]>0x0){_[_0x4850('0x35')](_0x1f67d9,function(_0x20dce8){if(_0x20dce8[_0x4850('0x36')]===_0x4850('0x37')&&_0x20dce8[_0x4850('0x38')]&&!_0x20dce8[_0x4850('0x39')]){_0x2d207b[_0x20dce8[_0x4850('0x38')][_0x4850('0x3a')]()]=_0x20dce8[_0x4850('0x3b')]['toString']();}else if(_0x20dce8[_0x4850('0x36')]==='string'&&_0x20dce8[_0x4850('0x3c')]&&_0x20dce8[_0x4850('0x39')]){_0x2d207b[_0x4850('0x1a')]['push']({'id':_0x20dce8[_0x4850('0x3c')],'value':_0x20dce8[_0x4850('0x3b')][_0x4850('0x3d')]()});}else if(_0x20dce8[_0x4850('0x36')]===_0x4850('0x3e')&&_0x20dce8['variableName']&&_0x20dce8[_0x4850('0x3c')]&&_0x20dce8['customField']){_0x2cfdb1[_0x20dce8['variableName']]&&_0x2d207b[_0x4850('0x1a')]['push']({'id':_0x20dce8[_0x4850('0x3c')],'value':_0x2cfdb1[_0x20dce8['variableName']]['toString']()});}else if(_0x20dce8['type']===_0x4850('0x3f')&&_0x20dce8['Variable']&&_0x20dce8[_0x4850('0x40')]['name']&&_0x20dce8['idField']&&_0x20dce8[_0x4850('0x39')]){_0x2cfdb1[_0x20dce8[_0x4850('0x40')][_0x4850('0x18')][_0x4850('0x3a')]()]&&_0x2d207b[_0x4850('0x1a')][_0x4850('0x41')]({'id':_0x20dce8[_0x4850('0x3c')],'value':_0x2cfdb1[_0x20dce8[_0x4850('0x40')]['name'][_0x4850('0x3a')]()][_0x4850('0x3d')]()});}});}return _0x2d207b;}exports[_0x4850('0x42')]=function(_0x50a9fe,_0x276f29,_0x1cad86,_0x3e2576,_0x38c2a7,_0x38e4a4){var _0x5b008b,_0x27eb8b;_0x38e4a4[_0x4850('0x1f')]=intUtil[_0x4850('0x43')](_0x38e4a4['remoteUri']);_0x38e4a4[_0x4850('0x44')]=intUtil[_0x4850('0x43')](_0x38e4a4['serverUrl']);if(_0x38c2a7&&_0x38c2a7['monitor_format']){logger[_0x4850('0xe')](_0x4850('0x45'),'Recording\x20is\x20enabled!');_0x276f29[_0x4850('0x46')]=util[_0x4850('0x22')](_0x4850('0x47'),_0x38e4a4[_0x4850('0x44')],_0x276f29['uniqueid'],md5(_0x276f29['uniqueid']));}else{_0x276f29['recordingURL']='';}headers['Authorization']=getAuth(_0x38e4a4);return getUser(_0x38e4a4,_0x3e2576[_0x4850('0x27')])[_0x4850('0x21')](function(_0x56d202){_0x5b008b=_0x56d202;logger[_0x4850('0xe')](_0x4850('0x48'),_0x5b008b['id']);return getEndUser(_0x38e4a4,_0x276f29['calleridname'],_0x276f29['calleridnum']);})['then'](function(_0x28b5bb){_0x27eb8b=_0x28b5bb;logger[_0x4850('0xe')](_0x4850('0x49'),_0x27eb8b['id']);return getTicket(_0x38e4a4,_0x5b008b,_0x27eb8b,_0x1cad86,_0x276f29);})['then'](function(_0x162a25){if(_0x162a25&&_0x162a25['id']){logger[_0x4850('0xe')](_0x4850('0x4a'));logger[_0x4850('0xe')](_0x4850('0x4b'),_0x162a25['id']);logger['info']('[QUEUE]',_0x4850('0x4c'));emit(util[_0x4850('0x22')]('user:%s',_0x3e2576['name']),_0x4850('0x4d'),{'uri':util[_0x4850('0x22')]('%s/helpdesk/tickets/%d',_0x38e4a4[_0x4850('0x1f')],_0x162a25['id'])});}})[_0x4850('0x4e')](function(_0xb7e428){logger[_0x4850('0x4f')]('[QUEUE]',JSON[_0x4850('0x32')](_0xb7e428));});};exports[_0x4850('0x50')]=function(_0x5e1fab,_0x6e6b55,_0x1eeac1,_0x3df076,_0x5002b5,_0x4d0b09,_0x3dc35a){var _0x569aa7,_0x2ed6f4;_0x4d0b09[_0x4850('0x1f')]=intUtil[_0x4850('0x43')](_0x4d0b09['remoteUri']);_0x4d0b09[_0x4850('0x44')]=intUtil[_0x4850('0x43')](_0x4d0b09['serverUrl']);if(_0x3dc35a&&_0x3dc35a[_0x4850('0x51')]&&_0x3dc35a[_0x4850('0x51')]!==_0x4850('0x52')){logger['info'](_0x4850('0x53'),_0x4850('0x54'));_0x6e6b55['recordingURL']=util[_0x4850('0x22')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4d0b09[_0x4850('0x44')],_0x6e6b55[_0x4850('0x55')],md5(_0x6e6b55[_0x4850('0x55')]));}headers[_0x4850('0x56')]=getAuth(_0x4d0b09);return getUser(_0x4d0b09,_0x3df076[_0x4850('0x27')])[_0x4850('0x21')](function(_0x5cd166){_0x569aa7=_0x5cd166;logger[_0x4850('0xe')](_0x4850('0x48'),_0x569aa7['id']);return getEndUser(_0x4d0b09,_0x6e6b55[_0x4850('0x57')],_0x6e6b55[_0x4850('0x58')]);})[_0x4850('0x21')](function(_0x2e524c){_0x2ed6f4=_0x2e524c;logger[_0x4850('0xe')]('The\x20Enduser\x20ID\x20is:',_0x2ed6f4['id']);return getTicket(_0x4d0b09,_0x569aa7,_0x2ed6f4,_0x1eeac1,_0x6e6b55);})[_0x4850('0x21')](function(_0x4ead19){if(_0x4ead19&&_0x4ead19['id']){logger[_0x4850('0xe')](_0x4850('0x4a'));logger[_0x4850('0xe')](_0x4850('0x4b'),_0x4ead19['id']);logger[_0x4850('0xe')](_0x4850('0x53'),_0x4850('0x4c'));emit(util[_0x4850('0x22')]('user:%s',_0x3df076['name']),_0x4850('0x4d'),{'uri':util[_0x4850('0x22')](_0x4850('0x59'),_0x4d0b09['remoteUri'],_0x4ead19['id'])});}})['catch'](function(_0x3f3348){logger['error'](_0x4850('0x53'),JSON[_0x4850('0x32')](_0x3f3348));});};exports[_0x4850('0x5a')]=function(_0x3f21e9,_0x4541bb,_0xc2eb73,_0x41f9c7,_0x2454b5,_0x2fe630){var _0x266904,_0x52f80e;_0x2fe630['remoteUri']=intUtil['stripTrailingSlash'](_0x2fe630[_0x4850('0x1f')]);_0x2fe630['serverUrl']=intUtil[_0x4850('0x43')](_0x2fe630[_0x4850('0x44')]);if(_0x2454b5&&_0x2454b5[_0x4850('0x5b')]){logger['info'](_0x4850('0x5c'),_0x4850('0x54'));_0x4541bb['recordingURL']=util[_0x4850('0x22')](_0x4850('0x47'),_0x2fe630[_0x4850('0x44')],_0x4541bb[_0x4850('0x55')],md5(_0x4541bb['uniqueid']));}else{_0x4541bb[_0x4850('0x46')]='';}headers[_0x4850('0x56')]=getAuth(_0x2fe630);return getUser(_0x2fe630,'')['then'](function(_0x37648e){_0x266904=_0x37648e;logger[_0x4850('0xe')](_0x4850('0x48'),_0x266904['id']);return getEndUser(_0x2fe630,_0x4541bb[_0x4850('0x12')],_0x4541bb[_0x4850('0x5d')]);})['then'](function(_0x2b74d7){_0x52f80e=_0x2b74d7;logger[_0x4850('0xe')](_0x4850('0x49'),_0x52f80e['id']);return getTicket(_0x2fe630,_0x266904,_0x52f80e,_0xc2eb73,_0x4541bb);})[_0x4850('0x21')](function(_0xe3db83){if(_0xe3db83){logger[_0x4850('0xe')](_0x4850('0x4a'));logger[_0x4850('0xe')](_0x4850('0x4b'),_0xe3db83['id']);}})[_0x4850('0x4e')](function(_0x26043e){logger['error'](_0x4850('0x5c'),JSON['stringify'](_0x26043e));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff