// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0159=['Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','Subjects','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','%s/api/v2/tickets','POST','Ticket\x20created!','%s/api/v2/agents','remoteUri','then','length','find','email','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Basic\x20%s','apiKey','debug','[HTTP]','stringify','GET','map','forEach','type','nameField','content','toString','idField','customField','push','variable','variableName','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','none','Authorization','destcalleridname','destcalleridnum','[OUTBOUND]','monitor_format','lastevent','toUpperCase','calleridnum','lodash','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','application/json','emit','info'];(function(_0x45b072,_0x550fac){var _0x1f3aac=function(_0xd9f3c6){while(--_0xd9f3c6){_0x45b072['push'](_0x45b072['shift']());}};_0x1f3aac(++_0x550fac);}(_0x0159,0xa7));var _0x9015=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x0159[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x9015('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0x9015('0x1'));var Redis=require(_0x9015('0x2'));var intUtil=require(_0x9015('0x3'));var config=require(_0x9015('0x4'));var logger=require(_0x9015('0x5'))('freshdesk');config[_0x9015('0x6')]=_[_0x9015('0x7')](config[_0x9015('0x6')],{'host':_0x9015('0x8'),'port':0x18eb});var io=require(_0x9015('0x9'))(new Redis(config['redis']));var headers={'Content-Type':_0x9015('0xa'),'Accept':_0x9015('0xa')};function emit(_0xefa4d5,_0x236b28,_0x104722){io['to'](_0xefa4d5)[_0x9015('0xb')](_0x236b28,_0x104722);}function getTicket(_0x2b1c08,_0x2e25c3,_0x5101b3,_0xcecf8e,_0x5411a5){logger[_0x9015('0xc')](_0x9015('0xd'));var _0x34d39f=_[_0x9015('0xe')]({'responder_id':_0x2e25c3['id'],'requester_id':_0x5101b3['id'],'name':util[_0x9015('0xf')](_0x9015('0x10'),_0x5411a5['calleridname']),'phone':_0x5411a5['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0xcecf8e[_0x9015('0x11')],_0x5411a5,'\x20'),'description':intUtil[_0x9015('0x12')](_0xcecf8e[_0x9015('0x13')],_0x5411a5,_0x9015('0x14')),'tags':getTags(_0xcecf8e[_0x9015('0x15')],_0x9015('0x16'))},getCustomFields(_0xcecf8e[_0x9015('0x17')],_0x5411a5));_0x34d39f['custom_fields']=_[_0x9015('0x18')](_[_0x9015('0x19')](_0x34d39f[_0x9015('0x1a')],'id'),'value');return request({'uri':util[_0x9015('0xf')](_0x9015('0x1b'),_0x2b1c08['remoteUri']),'method':_0x9015('0x1c'),'body':_0x34d39f})['then'](function(_0x5c4dbe){logger[_0x9015('0xc')](_0x9015('0x1d'));return _0x5c4dbe;});}function getUser(_0x5d6871,_0x29ef35){if(intUtil['validateEmail'](_0x29ef35)){return request({'uri':util['format'](_0x9015('0x1e'),_0x5d6871[_0x9015('0x1f')]),'qs':{'email':_0x29ef35}})[_0x9015('0x20')](function(_0x260a72){if(_0x260a72[_0x9015('0x21')]){logger['info']('Agent\x20found!');return _[_0x9015('0x22')](_0x260a72,function(_0x35f2e0){return _0x35f2e0['contact'][_0x9015('0x23')]===_0x29ef35;});}else{logger[_0x9015('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x9015('0xf')](_0x9015('0x24'),_0x5d6871[_0x9015('0x1f')])})[_0x9015('0x20')](function(_0x13d9d0){logger[_0x9015('0xc')]('Admin\x20account\x20selected.');return _0x13d9d0;});}});}else{logger[_0x9015('0xc')](_0x9015('0x25'));return request({'uri':util[_0x9015('0xf')](_0x9015('0x24'),_0x5d6871['remoteUri'])})[_0x9015('0x20')](function(_0x546b27){logger[_0x9015('0xc')](_0x9015('0x26'));return _0x546b27;});}}function getEndUser(_0x4bbc3a,_0x3cb77c,_0x529f1c){logger[_0x9015('0xc')](_0x9015('0x27'),_0x529f1c);return request({'uri':util[_0x9015('0xf')](_0x9015('0x28'),_0x4bbc3a[_0x9015('0x1f')]),'qs':{'phone':_0x529f1c}})[_0x9015('0x20')](function(_0xc3f4a3){if(_0xc3f4a3['length']){logger[_0x9015('0xc')](_0x9015('0x29'));return _['find'](_0xc3f4a3,{'phone':_0x529f1c});}else{logger[_0x9015('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0x9015('0x28'),_0x4bbc3a['remoteUri']),'method':_0x9015('0x1c'),'body':{'name':_0x3cb77c,'phone':_0x529f1c}})[_0x9015('0x20')](function(_0x3af34a){logger[_0x9015('0xc')]('Enduser\x20created.');return _0x3af34a;});}});}function getAuth(_0x5a29ba){return util[_0x9015('0xf')](_0x9015('0x2a'),new Buffer(_0x5a29ba[_0x9015('0x2b')]+':X')['toString']('base64'));}function request(_0x51bfd2){logger[_0x9015('0x2c')](_0x9015('0x2d'),JSON[_0x9015('0x2e')](_0x51bfd2));return rp(_[_0x9015('0x7')](_0x51bfd2,{'method':_0x9015('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x3feafb,_0x2d8738){var _0x78f4bc=[];if(_0x3feafb&&_0x3feafb['length']>0x0){_0x78f4bc=_[_0x9015('0x30')](_0x3feafb,_0x2d8738);}return _0x78f4bc;}function getCustomFields(_0x2d3e1c,_0x2138d8){var _0x565d1a=[];var _0x448552={'custom_fields':[]};if(_0x2d3e1c[_0x9015('0x21')]>0x0){_[_0x9015('0x31')](_0x2d3e1c,function(_0x4762b1){if(_0x4762b1[_0x9015('0x32')]==='string'&&_0x4762b1[_0x9015('0x33')]&&!_0x4762b1['customField']){_0x448552[_0x4762b1['nameField']['toLowerCase']()]=_0x4762b1[_0x9015('0x34')][_0x9015('0x35')]();}else if(_0x4762b1[_0x9015('0x32')]==='string'&&_0x4762b1[_0x9015('0x36')]&&_0x4762b1[_0x9015('0x37')]){_0x448552[_0x9015('0x1a')][_0x9015('0x38')]({'id':_0x4762b1['idField'],'value':_0x4762b1[_0x9015('0x34')][_0x9015('0x35')]()});}else if(_0x4762b1['type']===_0x9015('0x39')&&_0x4762b1[_0x9015('0x3a')]&&_0x4762b1['idField']&&_0x4762b1[_0x9015('0x37')]){_0x2138d8[_0x4762b1[_0x9015('0x3a')]]&&_0x448552[_0x9015('0x1a')][_0x9015('0x38')]({'id':_0x4762b1[_0x9015('0x36')],'value':_0x2138d8[_0x4762b1[_0x9015('0x3a')]]['toString']()});}else if(_0x4762b1[_0x9015('0x32')]===_0x9015('0x3b')&&_0x4762b1[_0x9015('0x3c')]&&_0x4762b1[_0x9015('0x3c')]['name']&&_0x4762b1[_0x9015('0x36')]&&_0x4762b1['customField']){_0x2138d8[_0x4762b1[_0x9015('0x3c')]['name'][_0x9015('0x3d')]()]&&_0x448552[_0x9015('0x1a')][_0x9015('0x38')]({'id':_0x4762b1['idField'],'value':_0x2138d8[_0x4762b1['Variable'][_0x9015('0x16')]['toLowerCase']()][_0x9015('0x35')]()});}});}return _0x448552;}exports[_0x9015('0x3e')]=function(_0x21a638,_0x5e7931,_0x3a5843,_0x14ed04,_0x5f4844,_0x20af21){var _0xde3ea9,_0x17942f;_0x20af21['remoteUri']=intUtil[_0x9015('0x3f')](_0x20af21[_0x9015('0x1f')]);_0x20af21['serverUrl']=intUtil[_0x9015('0x3f')](_0x20af21[_0x9015('0x40')]);if(_0x5f4844&&_0x5f4844['monitor_format']){logger[_0x9015('0xc')]('[QUEUE]',_0x9015('0x41'));_0x5e7931['recordingURL']=util[_0x9015('0xf')](_0x9015('0x42'),_0x20af21[_0x9015('0x40')],_0x5e7931[_0x9015('0x43')],md5(_0x5e7931[_0x9015('0x43')]));}else{_0x5e7931[_0x9015('0x44')]='';}headers['Authorization']=getAuth(_0x20af21);return getUser(_0x20af21,_0x14ed04['email'])[_0x9015('0x20')](function(_0x2ea5a1){_0xde3ea9=_0x2ea5a1;logger['info'](_0x9015('0x45'),_0xde3ea9['id']);return getEndUser(_0x20af21,_0x5e7931[_0x9015('0x46')],_0x5e7931['calleridnum']);})[_0x9015('0x20')](function(_0x19f9ba){_0x17942f=_0x19f9ba;logger[_0x9015('0xc')](_0x9015('0x47'),_0x17942f['id']);return getTicket(_0x20af21,_0xde3ea9,_0x17942f,_0x3a5843,_0x5e7931);})[_0x9015('0x20')](function(_0x39e6fc){if(_0x39e6fc&&_0x39e6fc['id']){logger[_0x9015('0xc')]('Ticket\x20created!');logger[_0x9015('0xc')](_0x9015('0x48'),_0x39e6fc['id']);logger[_0x9015('0xc')](_0x9015('0x49'),_0x9015('0x4a'));emit(util[_0x9015('0xf')](_0x9015('0x4b'),_0x14ed04['name']),_0x9015('0x4c'),{'uri':util[_0x9015('0xf')](_0x9015('0x4d'),_0x20af21[_0x9015('0x1f')],_0x39e6fc['id'])});}})[_0x9015('0x4e')](function(_0x41e775){logger[_0x9015('0x4f')](_0x9015('0x49'),JSON[_0x9015('0x2e')](_0x41e775));});};exports['outbound']=function(_0x2600ad,_0x54a18a,_0x54b31a,_0x26df21,_0x541ba0,_0x1cb40e,_0x15a338){var _0x3ad073,_0x2baf85;_0x1cb40e[_0x9015('0x1f')]=intUtil[_0x9015('0x3f')](_0x1cb40e[_0x9015('0x1f')]);_0x1cb40e['serverUrl']=intUtil[_0x9015('0x3f')](_0x1cb40e[_0x9015('0x40')]);if(_0x15a338&&_0x15a338[_0x9015('0x50')]&&_0x15a338[_0x9015('0x50')]!==_0x9015('0x51')){logger[_0x9015('0xc')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x54a18a[_0x9015('0x44')]=util[_0x9015('0xf')](_0x9015('0x42'),_0x1cb40e[_0x9015('0x40')],_0x54a18a[_0x9015('0x43')],md5(_0x54a18a['uniqueid']));}headers[_0x9015('0x52')]=getAuth(_0x1cb40e);return getUser(_0x1cb40e,_0x26df21[_0x9015('0x23')])[_0x9015('0x20')](function(_0x4212de){_0x3ad073=_0x4212de;logger[_0x9015('0xc')](_0x9015('0x45'),_0x3ad073['id']);return getEndUser(_0x1cb40e,_0x54a18a[_0x9015('0x53')],_0x54a18a[_0x9015('0x54')]);})['then'](function(_0x5b026b){_0x2baf85=_0x5b026b;logger[_0x9015('0xc')](_0x9015('0x47'),_0x2baf85['id']);return getTicket(_0x1cb40e,_0x3ad073,_0x2baf85,_0x54b31a,_0x54a18a);})[_0x9015('0x20')](function(_0x14c1a4){if(_0x14c1a4&&_0x14c1a4['id']){logger['info'](_0x9015('0x1d'));logger[_0x9015('0xc')]('The\x20Ticket\x20ID\x20is:',_0x14c1a4['id']);logger[_0x9015('0xc')](_0x9015('0x55'),_0x9015('0x4a'));emit(util[_0x9015('0xf')](_0x9015('0x4b'),_0x26df21[_0x9015('0x16')]),_0x9015('0x4c'),{'uri':util[_0x9015('0xf')](_0x9015('0x4d'),_0x1cb40e[_0x9015('0x1f')],_0x14c1a4['id'])});}})[_0x9015('0x4e')](function(_0x548900){logger[_0x9015('0x4f')](_0x9015('0x55'),JSON[_0x9015('0x2e')](_0x548900));});};exports['unmanaged']=function(_0xcfab41,_0x11ceca,_0x54038f,_0x4ae10d,_0x24c359,_0x37da6c){var _0x2f710e,_0x57f009;_0x37da6c[_0x9015('0x1f')]=intUtil[_0x9015('0x3f')](_0x37da6c[_0x9015('0x1f')]);_0x37da6c[_0x9015('0x40')]=intUtil['stripTrailingSlash'](_0x37da6c[_0x9015('0x40')]);if(_0x24c359&&_0x24c359[_0x9015('0x56')]){logger[_0x9015('0xc')]('['+_0x11ceca[_0x9015('0x57')][_0x9015('0x58')]()+']',_0x9015('0x41'));_0x11ceca[_0x9015('0x44')]=util[_0x9015('0xf')](_0x9015('0x42'),_0x37da6c[_0x9015('0x40')],_0x11ceca[_0x9015('0x43')],md5(_0x11ceca[_0x9015('0x43')]));}else{_0x11ceca['recordingURL']='';}headers[_0x9015('0x52')]=getAuth(_0x37da6c);return getUser(_0x37da6c,'')['then'](function(_0x74f17){_0x2f710e=_0x74f17;logger[_0x9015('0xc')]('The\x20User\x20ID\x20is:',_0x2f710e['id']);return getEndUser(_0x37da6c,_0x11ceca[_0x9015('0x46')],_0x11ceca[_0x9015('0x59')]);})[_0x9015('0x20')](function(_0x5c180c){_0x57f009=_0x5c180c;logger['info'](_0x9015('0x47'),_0x57f009['id']);return getTicket(_0x37da6c,_0x2f710e,_0x57f009,_0x54038f,_0x11ceca);})[_0x9015('0x20')](function(_0x3ff5fa){if(_0x3ff5fa){logger[_0x9015('0xc')](_0x9015('0x1d'));logger[_0x9015('0xc')]('The\x20Ticket\x20ID\x20is:',_0x3ff5fa['id']);}})['catch'](function(_0x3df17f){logger[_0x9015('0x4f')]('['+_0x11ceca[_0x9015('0x57')][_0x9015('0x58')]()+']',JSON[_0x9015('0x2e')](_0x3df17f));});};
\ No newline at end of file
+var _0xcbee=['picklist','customField','nameField','toLowerCase','content','type','idField','variable','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','stringify','toUpperCase','lastevent','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','then','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0xcbee,0x1a8));var _0xecbe=function(_0x39af5a,_0x5c5bf0){_0x39af5a=_0x39af5a-0x0;var _0xea428e=_0xcbee[_0x39af5a];return _0xea428e;};'use strict';var _=require(_0xecbe('0x0'));var rp=require(_0xecbe('0x1'));var md5=require('md5');var util=require(_0xecbe('0x2'));var Redis=require(_0xecbe('0x3'));var intUtil=require(_0xecbe('0x4'));var config=require(_0xecbe('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xecbe('0x6')]=_['defaults'](config['redis'],{'host':_0xecbe('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var headers={'Content-Type':_0xecbe('0x8'),'Accept':_0xecbe('0x8')};function emit(_0x177705,_0x53600d,_0x1fc455){io['to'](_0x177705)[_0xecbe('0x9')](_0x53600d,_0x1fc455);}function getTicket(_0x50471f,_0x365173,_0x1437ff,_0x549422,_0x1a1166){logger['info'](_0xecbe('0xa'));var _0xe7ad5f=_[_0xecbe('0xb')]({'responder_id':_0x365173['id'],'requester_id':_0x1437ff['id'],'name':util[_0xecbe('0xc')](_0xecbe('0xd'),_0x1a1166[_0xecbe('0xe')]),'phone':_0x1a1166[_0xecbe('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xecbe('0x10')](_0x549422['Subjects'],_0x1a1166,'\x20'),'description':intUtil[_0xecbe('0x10')](_0x549422[_0xecbe('0x11')],_0x1a1166,_0xecbe('0x12')),'tags':getTags(_0x549422[_0xecbe('0x13')],_0xecbe('0x14'))},getCustomFields(_0x549422[_0xecbe('0x15')],_0x1a1166));_0xe7ad5f['custom_fields']=_[_0xecbe('0x16')](_[_0xecbe('0x17')](_0xe7ad5f[_0xecbe('0x18')],'id'),_0xecbe('0x19'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x1a'),_0x50471f[_0xecbe('0x1b')]),'method':_0xecbe('0x1c'),'body':_0xe7ad5f})['then'](function(_0x405ab2){logger[_0xecbe('0x1d')](_0xecbe('0x1e'));return _0x405ab2;});}function getUser(_0x5cc878,_0x2cdcf9){if(intUtil[_0xecbe('0x1f')](_0x2cdcf9)){return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x20'),_0x5cc878[_0xecbe('0x1b')]),'qs':{'email':_0x2cdcf9}})['then'](function(_0x1695e5){if(_0x1695e5[_0xecbe('0x21')]){logger['info'](_0xecbe('0x22'));return _[_0xecbe('0x23')](_0x1695e5,function(_0x595f9b){return _0x595f9b['contact'][_0xecbe('0x24')]===_0x2cdcf9;});}else{logger[_0xecbe('0x1d')](_0xecbe('0x25'));return request({'uri':util['format'](_0xecbe('0x26'),_0x5cc878['remoteUri'])})['then'](function(_0x9d6345){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x9d6345;});}});}else{logger[_0xecbe('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/api/v2/agents/me',_0x5cc878[_0xecbe('0x1b')])})[_0xecbe('0x28')](function(_0x54bebf){logger[_0xecbe('0x1d')](_0xecbe('0x27'));return _0x54bebf;});}}function getEndUser(_0x71d4c2,_0x48d289,_0x81f839){logger[_0xecbe('0x1d')](_0xecbe('0x29'),_0x81f839);return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'qs':{'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x1bd0c6){if(_0x1bd0c6['length']){logger[_0xecbe('0x1d')](_0xecbe('0x2b'));return _[_0xecbe('0x23')](_0x1bd0c6,{'phone':_0x81f839});}else{logger[_0xecbe('0x1d')](_0xecbe('0x2c'));return request({'uri':util[_0xecbe('0xc')](_0xecbe('0x2a'),_0x71d4c2['remoteUri']),'method':'POST','body':{'name':_0x48d289,'phone':_0x81f839}})[_0xecbe('0x28')](function(_0x3b4704){logger[_0xecbe('0x1d')](_0xecbe('0x2d'));return _0x3b4704;});}});}function getAuth(_0x3f850c){return util[_0xecbe('0xc')](_0xecbe('0x2e'),new Buffer(_0x3f850c['apiKey']+':X')[_0xecbe('0x2f')]('base64'));}function request(_0x40ff36){logger[_0xecbe('0x30')](_0xecbe('0x31'),JSON['stringify'](_0x40ff36));return rp(_[_0xecbe('0x32')](_0x40ff36,{'method':_0xecbe('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x173630,_0x1063a4){var _0x5b4bec=[];if(_0x173630&&_0x173630['length']>0x0){_0x5b4bec=_[_0xecbe('0x34')](_0x173630,_0x1063a4);}return _0x5b4bec;}function getCustomFields(_0x3b3e68,_0x1b1631){var _0x212db1=[];var _0x2cfc09={'custom_fields':[]};if(_0x3b3e68['length']>0x0){_[_0xecbe('0x35')](_0x3b3e68,function(_0x3db034){if(_[_0xecbe('0x36')]([_0xecbe('0x37'),_0xecbe('0x38')],_0x3db034['type'])&&_0x3db034['nameField']&&!_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0x3db034[_0xecbe('0x3a')][_0xecbe('0x3b')]()]=_0x3db034[_0xecbe('0x3c')]['toString']();}else if(_[_0xecbe('0x36')](['string','picklist'],_0x3db034[_0xecbe('0x3d')])&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x2cfc09[_0xecbe('0x18')]['push']({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x3db034['content'][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x3f')&&_0x3db034['variableName']&&_0x3db034[_0xecbe('0x3e')]&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034['variableName']]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034[_0xecbe('0x3e')],'value':_0x1b1631[_0x3db034[_0xecbe('0x41')]][_0xecbe('0x2f')]()});}else if(_0x3db034[_0xecbe('0x3d')]===_0xecbe('0x42')&&_0x3db034[_0xecbe('0x43')]&&_0x3db034['Variable'][_0xecbe('0x14')]&&_0x3db034['idField']&&_0x3db034[_0xecbe('0x39')]){_0x1b1631[_0x3db034[_0xecbe('0x43')][_0xecbe('0x14')][_0xecbe('0x3b')]()]&&_0x2cfc09[_0xecbe('0x18')][_0xecbe('0x40')]({'id':_0x3db034['idField'],'value':_0x1b1631[_0x3db034['Variable'][_0xecbe('0x14')][_0xecbe('0x3b')]()][_0xecbe('0x2f')]()});}});}return _0x2cfc09;}exports[_0xecbe('0x44')]=function(_0x353502,_0x373074,_0x20110b,_0x7b545,_0x34832a,_0x393291){var _0x4abd16,_0x452345;_0x393291[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x1b')]);_0x393291[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x393291[_0xecbe('0x46')]);if(_0x34832a&&_0x34832a[_0xecbe('0x47')]){logger[_0xecbe('0x1d')]('[QUEUE]',_0xecbe('0x48'));_0x373074[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x393291['serverUrl'],_0x373074[_0xecbe('0x4b')],md5(_0x373074['uniqueid']));}else{_0x373074[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x393291);return getUser(_0x393291,_0x7b545['email'])[_0xecbe('0x28')](function(_0x16ea4b){_0x4abd16=_0x16ea4b;logger[_0xecbe('0x1d')](_0xecbe('0x4d'),_0x4abd16['id']);return getEndUser(_0x393291,_0x373074[_0xecbe('0xe')],_0x373074[_0xecbe('0xf')]);})[_0xecbe('0x28')](function(_0x28768a){_0x452345=_0x28768a;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x452345['id']);return getTicket(_0x393291,_0x4abd16,_0x452345,_0x20110b,_0x373074);})[_0xecbe('0x28')](function(_0x16bb9c){if(_0x16bb9c&&_0x16bb9c['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x16bb9c['id']);logger[_0xecbe('0x1d')](_0xecbe('0x50'),_0xecbe('0x51'));emit(util[_0xecbe('0xc')](_0xecbe('0x52'),_0x7b545[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x393291[_0xecbe('0x1b')],_0x16bb9c['id'])});}})[_0xecbe('0x55')](function(_0x669621){logger[_0xecbe('0x56')](_0xecbe('0x50'),JSON['stringify'](_0x669621));});};exports[_0xecbe('0x57')]=function(_0x229d8f,_0x404fe5,_0x46cc01,_0x1a1358,_0x2f9e29,_0x206068,_0x515378){var _0x46a4f2,_0x394dcf;_0x206068[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x206068['remoteUri']);_0x206068['serverUrl']=intUtil['stripTrailingSlash'](_0x206068[_0xecbe('0x46')]);if(_0x515378&&_0x515378['recordingFormat']&&_0x515378[_0xecbe('0x58')]!==_0xecbe('0x59')){logger[_0xecbe('0x1d')](_0xecbe('0x5a'),_0xecbe('0x48'));_0x404fe5['recordingURL']=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x206068[_0xecbe('0x46')],_0x404fe5[_0xecbe('0x4b')],md5(_0x404fe5[_0xecbe('0x4b')]));}headers['Authorization']=getAuth(_0x206068);return getUser(_0x206068,_0x1a1358[_0xecbe('0x24')])[_0xecbe('0x28')](function(_0x5a51be){_0x46a4f2=_0x5a51be;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x46a4f2['id']);return getEndUser(_0x206068,_0x404fe5[_0xecbe('0x5b')],_0x404fe5[_0xecbe('0x5c')]);})[_0xecbe('0x28')](function(_0x1ea72f){_0x394dcf=_0x1ea72f;logger[_0xecbe('0x1d')]('The\x20Enduser\x20ID\x20is:',_0x394dcf['id']);return getTicket(_0x206068,_0x46a4f2,_0x394dcf,_0x46cc01,_0x404fe5);})[_0xecbe('0x28')](function(_0x2e9f09){if(_0x2e9f09&&_0x2e9f09['id']){logger[_0xecbe('0x1d')]('Ticket\x20created!');logger[_0xecbe('0x1d')](_0xecbe('0x4f'),_0x2e9f09['id']);logger['info'](_0xecbe('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecbe('0xc')]('user:%s',_0x1a1358[_0xecbe('0x14')]),_0xecbe('0x53'),{'uri':util[_0xecbe('0xc')](_0xecbe('0x54'),_0x206068[_0xecbe('0x1b')],_0x2e9f09['id'])});}})[_0xecbe('0x55')](function(_0x3802ce){logger[_0xecbe('0x56')](_0xecbe('0x5a'),JSON[_0xecbe('0x5d')](_0x3802ce));});};exports['unmanaged']=function(_0x60bd24,_0x48614f,_0x5b92de,_0x1501d1,_0xd5d51d,_0x3c46a6){var _0x3ed28f,_0x33afe2;_0x3c46a6[_0xecbe('0x1b')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x1b')]);_0x3c46a6[_0xecbe('0x46')]=intUtil[_0xecbe('0x45')](_0x3c46a6[_0xecbe('0x46')]);if(_0xd5d51d&&_0xd5d51d['monitor_format']){logger[_0xecbe('0x1d')]('['+_0x48614f['lastevent'][_0xecbe('0x5e')]()+']',_0xecbe('0x48'));_0x48614f[_0xecbe('0x49')]=util[_0xecbe('0xc')](_0xecbe('0x4a'),_0x3c46a6['serverUrl'],_0x48614f[_0xecbe('0x4b')],md5(_0x48614f[_0xecbe('0x4b')]));}else{_0x48614f[_0xecbe('0x49')]='';}headers[_0xecbe('0x4c')]=getAuth(_0x3c46a6);return getUser(_0x3c46a6,'')[_0xecbe('0x28')](function(_0x2ccdd3){_0x3ed28f=_0x2ccdd3;logger[_0xecbe('0x1d')]('The\x20User\x20ID\x20is:',_0x3ed28f['id']);return getEndUser(_0x3c46a6,_0x48614f[_0xecbe('0xe')],_0x48614f['calleridnum']);})[_0xecbe('0x28')](function(_0x7cdacc){_0x33afe2=_0x7cdacc;logger[_0xecbe('0x1d')](_0xecbe('0x4e'),_0x33afe2['id']);return getTicket(_0x3c46a6,_0x3ed28f,_0x33afe2,_0x5b92de,_0x48614f);})[_0xecbe('0x28')](function(_0x28a3ce){if(_0x28a3ce){logger['info'](_0xecbe('0x1e'));logger[_0xecbe('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x28a3ce['id']);}})[_0xecbe('0x55')](function(_0x44e619){logger[_0xecbe('0x56')]('['+_0x48614f[_0xecbe('0x5f')]['toUpperCase']()+']',JSON[_0xecbe('0x5d')](_0x44e619));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff