Built motion from commit (unavailable).|2.5.18
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 5620e4f..5b03421 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x02c3=['customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','uniqueid','Authorization','destcalleridname','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','error','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','emit','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridname','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','POST','%s/api/v2/agents','remoteUri','then','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Basic\x20%s','apiKey','toString','base64','debug','stringify','map','type','nameField','customField','toLowerCase','content','string','idField','push','variable','variableName'];(function(_0x4c7fb5,_0x2548ef){var _0x2e10ac=function(_0xf7e27c){while(--_0xf7e27c){_0x4c7fb5['push'](_0x4c7fb5['shift']());}};_0x2e10ac(++_0x2548ef);}(_0x02c3,0x1e6));var _0x302c=function(_0x566259,_0x23edba){_0x566259=_0x566259-0x0;var _0x305521=_0x02c3[_0x566259];return _0x305521;};'use strict';var _=require(_0x302c('0x0'));var rp=require(_0x302c('0x1'));var md5=require('md5');var util=require(_0x302c('0x2'));var Redis=require(_0x302c('0x3'));var intUtil=require(_0x302c('0x4'));var config=require(_0x302c('0x5'));var logger=require(_0x302c('0x6'))(_0x302c('0x7'));config[_0x302c('0x8')]=_[_0x302c('0x9')](config[_0x302c('0x8')],{'host':_0x302c('0xa'),'port':0x18eb});var io=require(_0x302c('0xb'))(new Redis(config['redis']));var headers={'Content-Type':'application/json','Accept':'application/json'};function emit(_0x2ac149,_0xce11f7,_0x232cf8){io['to'](_0x2ac149)[_0x302c('0xc')](_0xce11f7,_0x232cf8);}function getTicket(_0x30db00,_0x58257c,_0x39dba7,_0x10af8b,_0x4a9825){logger[_0x302c('0xd')](_0x302c('0xe'));var _0x5e684f=_['merge']({'responder_id':_0x58257c['id'],'requester_id':_0x39dba7['id'],'name':util[_0x302c('0xf')](_0x302c('0x10'),_0x4a9825[_0x302c('0x11')]),'phone':_0x4a9825['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x302c('0x12')](_0x10af8b['Subjects'],_0x4a9825,'\x20'),'description':intUtil[_0x302c('0x12')](_0x10af8b[_0x302c('0x13')],_0x4a9825,_0x302c('0x14')),'tags':getTags(_0x10af8b[_0x302c('0x15')],_0x302c('0x16'))},getCustomFields(_0x10af8b[_0x302c('0x17')],_0x4a9825));_0x5e684f[_0x302c('0x18')]=_[_0x302c('0x19')](_[_0x302c('0x1a')](_0x5e684f[_0x302c('0x18')],'id'),'value');return request({'uri':util[_0x302c('0xf')]('%s/api/v2/tickets',_0x30db00['remoteUri']),'method':_0x302c('0x1b'),'body':_0x5e684f})['then'](function(_0x47f707){logger[_0x302c('0xd')]('Ticket\x20created!');return _0x47f707;});}function getUser(_0x556e7a,_0x2d5e22){if(intUtil['validateEmail'](_0x2d5e22)){return request({'uri':util['format'](_0x302c('0x1c'),_0x556e7a[_0x302c('0x1d')]),'qs':{'email':_0x2d5e22}})[_0x302c('0x1e')](function(_0x4271e7){if(_0x4271e7['length']){logger[_0x302c('0xd')](_0x302c('0x1f'));return _[_0x302c('0x20')](_0x4271e7,function(_0x43c9f2){return _0x43c9f2[_0x302c('0x21')][_0x302c('0x22')]===_0x2d5e22;});}else{logger[_0x302c('0xd')](_0x302c('0x23'));return request({'uri':util['format'](_0x302c('0x24'),_0x556e7a[_0x302c('0x1d')])})[_0x302c('0x1e')](function(_0x20c55b){logger['info']('Admin\x20account\x20selected.');return _0x20c55b;});}});}else{logger['info'](_0x302c('0x25'));return request({'uri':util[_0x302c('0xf')](_0x302c('0x24'),_0x556e7a[_0x302c('0x1d')])})['then'](function(_0x4ca2f7){logger[_0x302c('0xd')](_0x302c('0x26'));return _0x4ca2f7;});}}function getEndUser(_0x118614,_0x3f2cd6,_0x4a10cc){logger[_0x302c('0xd')](_0x302c('0x27'),_0x4a10cc);return request({'uri':util[_0x302c('0xf')](_0x302c('0x28'),_0x118614[_0x302c('0x1d')]),'qs':{'phone':_0x4a10cc}})['then'](function(_0x2ab0fb){if(_0x2ab0fb[_0x302c('0x29')]){logger[_0x302c('0xd')](_0x302c('0x2a'));return _[_0x302c('0x20')](_0x2ab0fb,{'phone':_0x4a10cc});}else{logger[_0x302c('0xd')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x302c('0xf')](_0x302c('0x28'),_0x118614[_0x302c('0x1d')]),'method':_0x302c('0x1b'),'body':{'name':_0x3f2cd6,'phone':_0x4a10cc}})[_0x302c('0x1e')](function(_0x570bb){logger['info']('Enduser\x20created.');return _0x570bb;});}});}function getAuth(_0x4ab103){return util[_0x302c('0xf')](_0x302c('0x2b'),new Buffer(_0x4ab103[_0x302c('0x2c')]+':X')[_0x302c('0x2d')](_0x302c('0x2e')));}function request(_0x2aef94){logger[_0x302c('0x2f')]('[HTTP]',JSON[_0x302c('0x30')](_0x2aef94));return rp(_['defaults'](_0x2aef94,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x420992,_0x568fe8){var _0x307666=[];if(_0x420992&&_0x420992[_0x302c('0x29')]>0x0){_0x307666=_[_0x302c('0x31')](_0x420992,_0x568fe8);}return _0x307666;}function getCustomFields(_0x504c5,_0x458598){var _0x127135=[];var _0xeeb0e8={'custom_fields':[]};if(_0x504c5[_0x302c('0x29')]>0x0){_['forEach'](_0x504c5,function(_0xdc96be){if(_0xdc96be[_0x302c('0x32')]==='string'&&_0xdc96be[_0x302c('0x33')]&&!_0xdc96be[_0x302c('0x34')]){_0xeeb0e8[_0xdc96be[_0x302c('0x33')][_0x302c('0x35')]()]=_0xdc96be[_0x302c('0x36')]['toString']();}else if(_0xdc96be[_0x302c('0x32')]===_0x302c('0x37')&&_0xdc96be[_0x302c('0x38')]&&_0xdc96be[_0x302c('0x34')]){_0xeeb0e8[_0x302c('0x18')][_0x302c('0x39')]({'id':_0xdc96be['idField'],'value':_0xdc96be['content'][_0x302c('0x2d')]()});}else if(_0xdc96be[_0x302c('0x32')]===_0x302c('0x3a')&&_0xdc96be[_0x302c('0x3b')]&&_0xdc96be[_0x302c('0x38')]&&_0xdc96be[_0x302c('0x34')]){_0x458598[_0xdc96be[_0x302c('0x3b')]]&&_0xeeb0e8['custom_fields'][_0x302c('0x39')]({'id':_0xdc96be['idField'],'value':_0x458598[_0xdc96be[_0x302c('0x3b')]]['toString']()});}else if(_0xdc96be[_0x302c('0x32')]===_0x302c('0x3c')&&_0xdc96be[_0x302c('0x3d')]&&_0xdc96be[_0x302c('0x3d')]['name']&&_0xdc96be[_0x302c('0x38')]&&_0xdc96be[_0x302c('0x34')]){_0x458598[_0xdc96be[_0x302c('0x3d')]['name']['toLowerCase']()]&&_0xeeb0e8[_0x302c('0x18')][_0x302c('0x39')]({'id':_0xdc96be[_0x302c('0x38')],'value':_0x458598[_0xdc96be[_0x302c('0x3d')][_0x302c('0x16')][_0x302c('0x35')]()][_0x302c('0x2d')]()});}});}return _0xeeb0e8;}exports[_0x302c('0x3e')]=function(_0x12d22f,_0x3231f0,_0x5d190c,_0x24f33a,_0x4c0e22,_0xd0ce7d){var _0x5b6225,_0x3de5be;_0xd0ce7d[_0x302c('0x1d')]=intUtil[_0x302c('0x3f')](_0xd0ce7d['remoteUri']);_0xd0ce7d[_0x302c('0x40')]=intUtil['stripTrailingSlash'](_0xd0ce7d[_0x302c('0x40')]);if(_0x4c0e22&&_0x4c0e22['monitor_format']){logger[_0x302c('0xd')](_0x302c('0x41'),'Recording\x20is\x20enabled!');_0x3231f0[_0x302c('0x42')]=util[_0x302c('0xf')](_0x302c('0x43'),_0xd0ce7d[_0x302c('0x40')],_0x3231f0['uniqueid'],md5(_0x3231f0['uniqueid']));}else{_0x3231f0[_0x302c('0x42')]='';}headers['Authorization']=getAuth(_0xd0ce7d);return getUser(_0xd0ce7d,_0x24f33a[_0x302c('0x22')])[_0x302c('0x1e')](function(_0x3d079e){_0x5b6225=_0x3d079e;logger[_0x302c('0xd')](_0x302c('0x44'),_0x5b6225['id']);return getEndUser(_0xd0ce7d,_0x3231f0[_0x302c('0x11')],_0x3231f0[_0x302c('0x45')]);})[_0x302c('0x1e')](function(_0x5e7492){_0x3de5be=_0x5e7492;logger['info'](_0x302c('0x46'),_0x3de5be['id']);return getTicket(_0xd0ce7d,_0x5b6225,_0x3de5be,_0x5d190c,_0x3231f0);})[_0x302c('0x1e')](function(_0x19ed24){if(_0x19ed24&&_0x19ed24['id']){logger[_0x302c('0xd')](_0x302c('0x47'));logger['info'](_0x302c('0x48'),_0x19ed24['id']);logger[_0x302c('0xd')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x302c('0xf')]('user:%s',_0x24f33a[_0x302c('0x16')]),'trigger:browser:url',{'uri':util[_0x302c('0xf')](_0x302c('0x49'),_0xd0ce7d[_0x302c('0x1d')],_0x19ed24['id'])});}})[_0x302c('0x4a')](function(_0x26a8fb){logger['error']('[QUEUE]',JSON[_0x302c('0x30')](_0x26a8fb));});};exports[_0x302c('0x4b')]=function(_0x26eedd,_0x4de006,_0x1c29c7,_0x1d7d4c,_0x5afa85,_0x404fc5,_0x26a0f9){var _0x3f6164,_0x13b340;_0x404fc5[_0x302c('0x1d')]=intUtil['stripTrailingSlash'](_0x404fc5[_0x302c('0x1d')]);_0x404fc5[_0x302c('0x40')]=intUtil[_0x302c('0x3f')](_0x404fc5[_0x302c('0x40')]);if(_0x26a0f9&&_0x26a0f9['recordingFormat']&&_0x26a0f9[_0x302c('0x4c')]!==_0x302c('0x4d')){logger[_0x302c('0xd')](_0x302c('0x4e'),_0x302c('0x4f'));_0x4de006['recordingURL']=util[_0x302c('0xf')](_0x302c('0x43'),_0x404fc5[_0x302c('0x40')],_0x4de006['uniqueid'],md5(_0x4de006[_0x302c('0x50')]));}headers[_0x302c('0x51')]=getAuth(_0x404fc5);return getUser(_0x404fc5,_0x1d7d4c[_0x302c('0x22')])[_0x302c('0x1e')](function(_0x9d97c){_0x3f6164=_0x9d97c;logger[_0x302c('0xd')](_0x302c('0x44'),_0x3f6164['id']);return getEndUser(_0x404fc5,_0x4de006[_0x302c('0x52')],_0x4de006['destcalleridnum']);})[_0x302c('0x1e')](function(_0x370862){_0x13b340=_0x370862;logger[_0x302c('0xd')](_0x302c('0x46'),_0x13b340['id']);return getTicket(_0x404fc5,_0x3f6164,_0x13b340,_0x1c29c7,_0x4de006);})[_0x302c('0x1e')](function(_0x3e8747){if(_0x3e8747&&_0x3e8747['id']){logger['info']('Ticket\x20created!');logger[_0x302c('0xd')](_0x302c('0x48'),_0x3e8747['id']);logger[_0x302c('0xd')](_0x302c('0x4e'),_0x302c('0x53'));emit(util['format'](_0x302c('0x54'),_0x1d7d4c[_0x302c('0x16')]),_0x302c('0x55'),{'uri':util[_0x302c('0xf')](_0x302c('0x49'),_0x404fc5[_0x302c('0x1d')],_0x3e8747['id'])});}})['catch'](function(_0xd92ad){logger['error'](_0x302c('0x4e'),JSON[_0x302c('0x30')](_0xd92ad));});};exports[_0x302c('0x56')]=function(_0x35c6fb,_0x43ca7b,_0x140ddb,_0x1042cd,_0x1b2377,_0x3f0c48){var _0x56779c,_0xfb2d01;_0x3f0c48[_0x302c('0x1d')]=intUtil[_0x302c('0x3f')](_0x3f0c48[_0x302c('0x1d')]);_0x3f0c48['serverUrl']=intUtil[_0x302c('0x3f')](_0x3f0c48[_0x302c('0x40')]);if(_0x1b2377&&_0x1b2377[_0x302c('0x57')]){logger[_0x302c('0xd')]('['+_0x43ca7b[_0x302c('0x58')][_0x302c('0x59')]()+']',_0x302c('0x4f'));_0x43ca7b[_0x302c('0x42')]=util[_0x302c('0xf')](_0x302c('0x43'),_0x3f0c48[_0x302c('0x40')],_0x43ca7b[_0x302c('0x50')],md5(_0x43ca7b[_0x302c('0x50')]));}else{_0x43ca7b[_0x302c('0x42')]='';}headers[_0x302c('0x51')]=getAuth(_0x3f0c48);return getUser(_0x3f0c48,'')[_0x302c('0x1e')](function(_0x3e7b7f){_0x56779c=_0x3e7b7f;logger[_0x302c('0xd')](_0x302c('0x44'),_0x56779c['id']);return getEndUser(_0x3f0c48,_0x43ca7b[_0x302c('0x11')],_0x43ca7b[_0x302c('0x45')]);})[_0x302c('0x1e')](function(_0x362ddb){_0xfb2d01=_0x362ddb;logger[_0x302c('0xd')](_0x302c('0x46'),_0xfb2d01['id']);return getTicket(_0x3f0c48,_0x56779c,_0xfb2d01,_0x140ddb,_0x43ca7b);})['then'](function(_0x194131){if(_0x194131){logger['info'](_0x302c('0x47'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x194131['id']);}})[_0x302c('0x4a')](function(_0xbfb68b){logger[_0x302c('0x5a')]('['+_0x43ca7b[_0x302c('0x58')][_0x302c('0x59')]()+']',JSON[_0x302c('0x30')](_0xbfb68b));});};
\ No newline at end of file
+var _0x4bac=['variable','push','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','The\x20Ticket\x20ID\x20is:','[QUEUE]','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','toUpperCase','Authorization','lastevent','lodash','request-promise','md5','./util','../../../../config/environment','freshdesk','redis','defaults','localhost','application/json','emit','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','%s/api/v2/tickets','remoteUri','POST','then','info','Ticket\x20created!','validateEmail','Agent\x20found!','contact','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','debug','[HTTP]','stringify','length','forEach','type','string','nameField','customField','toLowerCase','content','toString','idField'];(function(_0x23214b,_0xd53a83){var _0x459519=function(_0x508db6){while(--_0x508db6){_0x23214b['push'](_0x23214b['shift']());}};_0x459519(++_0xd53a83);}(_0x4bac,0xd3));var _0xc4ba=function(_0x351a22,_0x4d026d){_0x351a22=_0x351a22-0x0;var _0x4492b6=_0x4bac[_0x351a22];return _0x4492b6;};'use strict';var _=require(_0xc4ba('0x0'));var rp=require(_0xc4ba('0x1'));var md5=require(_0xc4ba('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0xc4ba('0x3'));var config=require(_0xc4ba('0x4'));var logger=require('../../../../config/logger')(_0xc4ba('0x5'));config[_0xc4ba('0x6')]=_[_0xc4ba('0x7')](config['redis'],{'host':_0xc4ba('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xc4ba('0x6')]));var headers={'Content-Type':_0xc4ba('0x9'),'Accept':_0xc4ba('0x9')};function emit(_0x2d35ea,_0x2b6644,_0x5b7cd5){io['to'](_0x2d35ea)[_0xc4ba('0xa')](_0x2b6644,_0x5b7cd5);}function getTicket(_0x7b68fc,_0x692777,_0x3e8840,_0x13aabf,_0x226e73){logger['info'](_0xc4ba('0xb'));var _0x276ddc=_['merge']({'responder_id':_0x692777['id'],'requester_id':_0x3e8840['id'],'name':util[_0xc4ba('0xc')](_0xc4ba('0xd'),_0x226e73['calleridname']),'phone':_0x226e73[_0xc4ba('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xc4ba('0xf')](_0x13aabf[_0xc4ba('0x10')],_0x226e73,'\x20'),'description':intUtil[_0xc4ba('0xf')](_0x13aabf[_0xc4ba('0x11')],_0x226e73,_0xc4ba('0x12')),'tags':getTags(_0x13aabf[_0xc4ba('0x13')],_0xc4ba('0x14'))},getCustomFields(_0x13aabf[_0xc4ba('0x15')],_0x226e73));_0x276ddc[_0xc4ba('0x16')]=_[_0xc4ba('0x17')](_['keyBy'](_0x276ddc[_0xc4ba('0x16')],'id'),'value');return request({'uri':util[_0xc4ba('0xc')](_0xc4ba('0x18'),_0x7b68fc[_0xc4ba('0x19')]),'method':_0xc4ba('0x1a'),'body':_0x276ddc})[_0xc4ba('0x1b')](function(_0x430fca){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));return _0x430fca;});}function getUser(_0x38ac72,_0x468d2a){if(intUtil[_0xc4ba('0x1e')](_0x468d2a)){return request({'uri':util['format']('%s/api/v2/agents',_0x38ac72[_0xc4ba('0x19')]),'qs':{'email':_0x468d2a}})[_0xc4ba('0x1b')](function(_0x231d42){if(_0x231d42['length']){logger[_0xc4ba('0x1c')](_0xc4ba('0x1f'));return _['find'](_0x231d42,function(_0x4c48b7){return _0x4c48b7[_0xc4ba('0x20')]['email']===_0x468d2a;});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ba('0xc')](_0xc4ba('0x21'),_0x38ac72[_0xc4ba('0x19')])})['then'](function(_0x4486f1){logger[_0xc4ba('0x1c')]('Admin\x20account\x20selected.');return _0x4486f1;});}});}else{logger['info'](_0xc4ba('0x22'));return request({'uri':util['format'](_0xc4ba('0x21'),_0x38ac72['remoteUri'])})[_0xc4ba('0x1b')](function(_0x17ad6b){logger[_0xc4ba('0x1c')](_0xc4ba('0x23'));return _0x17ad6b;});}}function getEndUser(_0x41214b,_0x2c6dfc,_0x3ffbda){logger[_0xc4ba('0x1c')](_0xc4ba('0x24'),_0x3ffbda);return request({'uri':util['format'](_0xc4ba('0x25'),_0x41214b[_0xc4ba('0x19')]),'qs':{'phone':_0x3ffbda}})[_0xc4ba('0x1b')](function(_0x3d3b9b){if(_0x3d3b9b['length']){logger[_0xc4ba('0x1c')]('Enduser\x20found!');return _[_0xc4ba('0x26')](_0x3d3b9b,{'phone':_0x3ffbda});}else{logger[_0xc4ba('0x1c')](_0xc4ba('0x27'));return request({'uri':util['format']('%s/api/v2/contacts',_0x41214b[_0xc4ba('0x19')]),'method':'POST','body':{'name':_0x2c6dfc,'phone':_0x3ffbda}})[_0xc4ba('0x1b')](function(_0x1ab1b0){logger[_0xc4ba('0x1c')](_0xc4ba('0x28'));return _0x1ab1b0;});}});}function getAuth(_0x1e315f){return util[_0xc4ba('0xc')](_0xc4ba('0x29'),new Buffer(_0x1e315f[_0xc4ba('0x2a')]+':X')['toString']('base64'));}function request(_0x535382){logger[_0xc4ba('0x2b')](_0xc4ba('0x2c'),JSON[_0xc4ba('0x2d')](_0x535382));return rp(_[_0xc4ba('0x7')](_0x535382,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x26d02a,_0x857db9){var _0x20a500=[];if(_0x26d02a&&_0x26d02a['length']>0x0){_0x20a500=_['map'](_0x26d02a,_0x857db9);}return _0x20a500;}function getCustomFields(_0x2dfea3,_0x46b022){var _0x20a220=[];var _0x3bcace={'custom_fields':[]};if(_0x2dfea3[_0xc4ba('0x2e')]>0x0){_[_0xc4ba('0x2f')](_0x2dfea3,function(_0x55d1af){if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x31')&&_0x55d1af[_0xc4ba('0x32')]&&!_0x55d1af[_0xc4ba('0x33')]){_0x3bcace[_0x55d1af['nameField'][_0xc4ba('0x34')]()]=_0x55d1af[_0xc4ba('0x35')][_0xc4ba('0x36')]();}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x31')&&_0x55d1af[_0xc4ba('0x37')]&&_0x55d1af[_0xc4ba('0x33')]){_0x3bcace[_0xc4ba('0x16')]['push']({'id':_0x55d1af[_0xc4ba('0x37')],'value':_0x55d1af[_0xc4ba('0x35')][_0xc4ba('0x36')]()});}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x38')&&_0x55d1af['variableName']&&_0x55d1af['idField']&&_0x55d1af[_0xc4ba('0x33')]){_0x46b022[_0x55d1af['variableName']]&&_0x3bcace[_0xc4ba('0x16')][_0xc4ba('0x39')]({'id':_0x55d1af[_0xc4ba('0x37')],'value':_0x46b022[_0x55d1af[_0xc4ba('0x3a')]][_0xc4ba('0x36')]()});}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x3b')&&_0x55d1af[_0xc4ba('0x3c')]&&_0x55d1af[_0xc4ba('0x3c')]['name']&&_0x55d1af[_0xc4ba('0x37')]&&_0x55d1af[_0xc4ba('0x33')]){_0x46b022[_0x55d1af[_0xc4ba('0x3c')][_0xc4ba('0x14')]['toLowerCase']()]&&_0x3bcace['custom_fields'][_0xc4ba('0x39')]({'id':_0x55d1af['idField'],'value':_0x46b022[_0x55d1af['Variable'][_0xc4ba('0x14')][_0xc4ba('0x34')]()][_0xc4ba('0x36')]()});}});}return _0x3bcace;}exports['queue']=function(_0x1b72c0,_0x281b8d,_0x1f7e3b,_0x335bc3,_0x27924f,_0x1f585e){var _0x10f0f7,_0x5a04e7;_0x1f585e[_0xc4ba('0x19')]=intUtil[_0xc4ba('0x3d')](_0x1f585e[_0xc4ba('0x19')]);_0x1f585e[_0xc4ba('0x3e')]=intUtil[_0xc4ba('0x3d')](_0x1f585e[_0xc4ba('0x3e')]);if(_0x27924f&&_0x27924f[_0xc4ba('0x3f')]){logger[_0xc4ba('0x1c')]('[QUEUE]',_0xc4ba('0x40'));_0x281b8d[_0xc4ba('0x41')]=util[_0xc4ba('0xc')](_0xc4ba('0x42'),_0x1f585e[_0xc4ba('0x3e')],_0x281b8d[_0xc4ba('0x43')],md5(_0x281b8d[_0xc4ba('0x43')]));}else{_0x281b8d['recordingURL']='';}headers['Authorization']=getAuth(_0x1f585e);return getUser(_0x1f585e,_0x335bc3[_0xc4ba('0x44')])[_0xc4ba('0x1b')](function(_0x2284b2){_0x10f0f7=_0x2284b2;logger[_0xc4ba('0x1c')]('The\x20User\x20ID\x20is:',_0x10f0f7['id']);return getEndUser(_0x1f585e,_0x281b8d[_0xc4ba('0x45')],_0x281b8d[_0xc4ba('0xe')]);})[_0xc4ba('0x1b')](function(_0x5c0a4d){_0x5a04e7=_0x5c0a4d;logger[_0xc4ba('0x1c')]('The\x20Enduser\x20ID\x20is:',_0x5a04e7['id']);return getTicket(_0x1f585e,_0x10f0f7,_0x5a04e7,_0x1f7e3b,_0x281b8d);})[_0xc4ba('0x1b')](function(_0x16b2e3){if(_0x16b2e3&&_0x16b2e3['id']){logger[_0xc4ba('0x1c')]('Ticket\x20created!');logger[_0xc4ba('0x1c')](_0xc4ba('0x46'),_0x16b2e3['id']);logger[_0xc4ba('0x1c')](_0xc4ba('0x47'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ba('0xc')](_0xc4ba('0x48'),_0x335bc3[_0xc4ba('0x14')]),_0xc4ba('0x49'),{'uri':util[_0xc4ba('0xc')](_0xc4ba('0x4a'),_0x1f585e[_0xc4ba('0x19')],_0x16b2e3['id'])});}})[_0xc4ba('0x4b')](function(_0x28cd44){logger[_0xc4ba('0x4c')](_0xc4ba('0x47'),JSON[_0xc4ba('0x2d')](_0x28cd44));});};exports[_0xc4ba('0x4d')]=function(_0x13b308,_0x34a11c,_0x5de7df,_0xacd8d1,_0x478c31,_0x2317c1,_0x1bcebe){var _0x517fb9,_0x46dc11;_0x2317c1['remoteUri']=intUtil[_0xc4ba('0x3d')](_0x2317c1['remoteUri']);_0x2317c1['serverUrl']=intUtil[_0xc4ba('0x3d')](_0x2317c1['serverUrl']);if(_0x1bcebe&&_0x1bcebe['recordingFormat']&&_0x1bcebe[_0xc4ba('0x4e')]!==_0xc4ba('0x4f')){logger[_0xc4ba('0x1c')](_0xc4ba('0x50'),_0xc4ba('0x40'));_0x34a11c[_0xc4ba('0x41')]=util[_0xc4ba('0xc')](_0xc4ba('0x42'),_0x2317c1[_0xc4ba('0x3e')],_0x34a11c[_0xc4ba('0x43')],md5(_0x34a11c['uniqueid']));}headers['Authorization']=getAuth(_0x2317c1);return getUser(_0x2317c1,_0xacd8d1[_0xc4ba('0x44')])[_0xc4ba('0x1b')](function(_0x3080eb){_0x517fb9=_0x3080eb;logger['info'](_0xc4ba('0x51'),_0x517fb9['id']);return getEndUser(_0x2317c1,_0x34a11c[_0xc4ba('0x52')],_0x34a11c[_0xc4ba('0x53')]);})[_0xc4ba('0x1b')](function(_0x47333a){_0x46dc11=_0x47333a;logger['info'](_0xc4ba('0x54'),_0x46dc11['id']);return getTicket(_0x2317c1,_0x517fb9,_0x46dc11,_0x5de7df,_0x34a11c);})[_0xc4ba('0x1b')](function(_0x222e03){if(_0x222e03&&_0x222e03['id']){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));logger[_0xc4ba('0x1c')](_0xc4ba('0x46'),_0x222e03['id']);logger[_0xc4ba('0x1c')]('[OUTBOUND]',_0xc4ba('0x55'));emit(util[_0xc4ba('0xc')](_0xc4ba('0x48'),_0xacd8d1[_0xc4ba('0x14')]),_0xc4ba('0x49'),{'uri':util['format'](_0xc4ba('0x4a'),_0x2317c1['remoteUri'],_0x222e03['id'])});}})[_0xc4ba('0x4b')](function(_0x4c4592){logger[_0xc4ba('0x4c')](_0xc4ba('0x50'),JSON[_0xc4ba('0x2d')](_0x4c4592));});};exports['unmanaged']=function(_0x2a9c52,_0x5ce454,_0x4953f0,_0x422ec9,_0x320620,_0x2282c5){var _0x239dac,_0x3f3726;_0x2282c5[_0xc4ba('0x19')]=intUtil[_0xc4ba('0x3d')](_0x2282c5[_0xc4ba('0x19')]);_0x2282c5['serverUrl']=intUtil['stripTrailingSlash'](_0x2282c5[_0xc4ba('0x3e')]);if(_0x320620&&_0x320620[_0xc4ba('0x3f')]){logger[_0xc4ba('0x1c')]('['+_0x5ce454['lastevent'][_0xc4ba('0x56')]()+']',_0xc4ba('0x40'));_0x5ce454['recordingURL']=util[_0xc4ba('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2282c5[_0xc4ba('0x3e')],_0x5ce454[_0xc4ba('0x43')],md5(_0x5ce454[_0xc4ba('0x43')]));}else{_0x5ce454[_0xc4ba('0x41')]='';}headers[_0xc4ba('0x57')]=getAuth(_0x2282c5);return getUser(_0x2282c5,'')[_0xc4ba('0x1b')](function(_0x539714){_0x239dac=_0x539714;logger[_0xc4ba('0x1c')]('The\x20User\x20ID\x20is:',_0x239dac['id']);return getEndUser(_0x2282c5,_0x5ce454[_0xc4ba('0x45')],_0x5ce454[_0xc4ba('0xe')]);})[_0xc4ba('0x1b')](function(_0x6fa415){_0x3f3726=_0x6fa415;logger['info'](_0xc4ba('0x54'),_0x3f3726['id']);return getTicket(_0x2282c5,_0x239dac,_0x3f3726,_0x4953f0,_0x5ce454);})[_0xc4ba('0x1b')](function(_0x1ec779){if(_0x1ec779){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x1ec779['id']);}})[_0xc4ba('0x4b')](function(_0x4dbf26){logger[_0xc4ba('0x4c')]('['+_0x5ce454[_0xc4ba('0x58')][_0xc4ba('0x56')]()+']',JSON[_0xc4ba('0x2d')](_0x4dbf26));});};
\ No newline at end of file