Built motion from commit (unavailable).|2.5.18
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 8c3151b..5b03421 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xb596=['request-promise','util','ioredis','./util','../../../../config/environment','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','info','merge','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','custom_fields','mapValues','format','%s/api/v2/tickets','remoteUri','POST','%s/api/v2/agents','then','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','debug','[HTTP]','stringify','GET','forEach','string','nameField','customField','toLowerCase','type','idField','push','content','variable','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','catch','outbound','recordingFormat','[OUTBOUND]','recordingURL','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','trigger:browser:url','error','unmanaged','toUpperCase','lastevent','lodash'];(function(_0x3299d1,_0x545733){var _0x44356e=function(_0x52fd77){while(--_0x52fd77){_0x3299d1['push'](_0x3299d1['shift']());}};_0x44356e(++_0x545733);}(_0xb596,0x10a));var _0x6b59=function(_0x30ebc5,_0x376252){_0x30ebc5=_0x30ebc5-0x0;var _0x36c661=_0xb596[_0x30ebc5];return _0x36c661;};'use strict';var _=require(_0x6b59('0x0'));var rp=require(_0x6b59('0x1'));var md5=require('md5');var util=require(_0x6b59('0x2'));var Redis=require(_0x6b59('0x3'));var intUtil=require(_0x6b59('0x4'));var config=require(_0x6b59('0x5'));var logger=require('../../../../config/logger')(_0x6b59('0x6'));config[_0x6b59('0x7')]=_[_0x6b59('0x8')](config[_0x6b59('0x7')],{'host':_0x6b59('0x9'),'port':0x18eb});var io=require(_0x6b59('0xa'))(new Redis(config[_0x6b59('0x7')]));var headers={'Content-Type':_0x6b59('0xb'),'Accept':_0x6b59('0xb')};function emit(_0x2b5f70,_0xb26c5e,_0x159ed0){io['to'](_0x2b5f70)['emit'](_0xb26c5e,_0x159ed0);}function getTicket(_0x26488a,_0x29c76b,_0xb5f1a0,_0xf552c3,_0x557154){logger[_0x6b59('0xc')]('Creating\x20new\x20ticket...');var _0x187705=_[_0x6b59('0xd')]({'responder_id':_0x29c76b['id'],'requester_id':_0xb5f1a0['id'],'name':util['format']('Caller\x20-\x20%s',_0x557154[_0x6b59('0xe')]),'phone':_0x557154[_0x6b59('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x6b59('0x10')](_0xf552c3['Subjects'],_0x557154,'\x20'),'description':intUtil[_0x6b59('0x10')](_0xf552c3[_0x6b59('0x11')],_0x557154,_0x6b59('0x12')),'tags':getTags(_0xf552c3[_0x6b59('0x13')],_0x6b59('0x14'))},getCustomFields(_0xf552c3['Fields'],_0x557154));_0x187705[_0x6b59('0x15')]=_[_0x6b59('0x16')](_['keyBy'](_0x187705['custom_fields'],'id'),'value');return request({'uri':util[_0x6b59('0x17')](_0x6b59('0x18'),_0x26488a[_0x6b59('0x19')]),'method':_0x6b59('0x1a'),'body':_0x187705})['then'](function(_0x3b2fdb){logger[_0x6b59('0xc')]('Ticket\x20created!');return _0x3b2fdb;});}function getUser(_0x2d30d9,_0x16f789){if(intUtil['validateEmail'](_0x16f789)){return request({'uri':util['format'](_0x6b59('0x1b'),_0x2d30d9[_0x6b59('0x19')]),'qs':{'email':_0x16f789}})[_0x6b59('0x1c')](function(_0x4958cf){if(_0x4958cf[_0x6b59('0x1d')]){logger[_0x6b59('0xc')](_0x6b59('0x1e'));return _[_0x6b59('0x1f')](_0x4958cf,function(_0x196339){return _0x196339[_0x6b59('0x20')][_0x6b59('0x21')]===_0x16f789;});}else{logger[_0x6b59('0xc')](_0x6b59('0x22'));return request({'uri':util[_0x6b59('0x17')](_0x6b59('0x23'),_0x2d30d9[_0x6b59('0x19')])})['then'](function(_0xb2c869){logger[_0x6b59('0xc')](_0x6b59('0x24'));return _0xb2c869;});}});}else{logger[_0x6b59('0xc')](_0x6b59('0x25'));return request({'uri':util[_0x6b59('0x17')](_0x6b59('0x23'),_0x2d30d9['remoteUri'])})[_0x6b59('0x1c')](function(_0x12f368){logger['info'](_0x6b59('0x24'));return _0x12f368;});}}function getEndUser(_0x3a357c,_0x27c732,_0x45b23d){logger['info']('Searching\x20enduser\x20with\x20phone',_0x45b23d);return request({'uri':util[_0x6b59('0x17')](_0x6b59('0x26'),_0x3a357c[_0x6b59('0x19')]),'qs':{'phone':_0x45b23d}})[_0x6b59('0x1c')](function(_0x4f9814){if(_0x4f9814[_0x6b59('0x1d')]){logger[_0x6b59('0xc')](_0x6b59('0x27'));return _[_0x6b59('0x1f')](_0x4f9814,{'phone':_0x45b23d});}else{logger[_0x6b59('0xc')](_0x6b59('0x28'));return request({'uri':util[_0x6b59('0x17')](_0x6b59('0x26'),_0x3a357c['remoteUri']),'method':'POST','body':{'name':_0x27c732,'phone':_0x45b23d}})['then'](function(_0x3796d3){logger[_0x6b59('0xc')](_0x6b59('0x29'));return _0x3796d3;});}});}function getAuth(_0x377e8c){return util[_0x6b59('0x17')](_0x6b59('0x2a'),new Buffer(_0x377e8c[_0x6b59('0x2b')]+':X')[_0x6b59('0x2c')]('base64'));}function request(_0x348d33){logger[_0x6b59('0x2d')](_0x6b59('0x2e'),JSON[_0x6b59('0x2f')](_0x348d33));return rp(_[_0x6b59('0x8')](_0x348d33,{'method':_0x6b59('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x19db7b,_0x4cc57b){var _0xf4d9ce=[];if(_0x19db7b&&_0x19db7b[_0x6b59('0x1d')]>0x0){_0xf4d9ce=_['map'](_0x19db7b,_0x4cc57b);}return _0xf4d9ce;}function getCustomFields(_0x2ccfbd,_0x3c1fb1){var _0xa5b7e9=[];var _0x44d54b={'custom_fields':[]};if(_0x2ccfbd[_0x6b59('0x1d')]>0x0){_[_0x6b59('0x31')](_0x2ccfbd,function(_0x2b1c78){if(_0x2b1c78['type']===_0x6b59('0x32')&&_0x2b1c78[_0x6b59('0x33')]&&!_0x2b1c78[_0x6b59('0x34')]){_0x44d54b[_0x2b1c78[_0x6b59('0x33')][_0x6b59('0x35')]()]=_0x2b1c78['content'][_0x6b59('0x2c')]();}else if(_0x2b1c78[_0x6b59('0x36')]===_0x6b59('0x32')&&_0x2b1c78[_0x6b59('0x37')]&&_0x2b1c78[_0x6b59('0x34')]){_0x44d54b[_0x6b59('0x15')][_0x6b59('0x38')]({'id':_0x2b1c78[_0x6b59('0x37')],'value':_0x2b1c78[_0x6b59('0x39')]['toString']()});}else if(_0x2b1c78['type']===_0x6b59('0x3a')&&_0x2b1c78['variableName']&&_0x2b1c78[_0x6b59('0x37')]&&_0x2b1c78['customField']){_0x3c1fb1[_0x2b1c78[_0x6b59('0x3b')]]&&_0x44d54b[_0x6b59('0x15')][_0x6b59('0x38')]({'id':_0x2b1c78['idField'],'value':_0x3c1fb1[_0x2b1c78[_0x6b59('0x3b')]]['toString']()});}else if(_0x2b1c78[_0x6b59('0x36')]===_0x6b59('0x3c')&&_0x2b1c78[_0x6b59('0x3d')]&&_0x2b1c78[_0x6b59('0x3d')]['name']&&_0x2b1c78[_0x6b59('0x37')]&&_0x2b1c78[_0x6b59('0x34')]){_0x3c1fb1[_0x2b1c78[_0x6b59('0x3d')]['name']['toLowerCase']()]&&_0x44d54b[_0x6b59('0x15')][_0x6b59('0x38')]({'id':_0x2b1c78['idField'],'value':_0x3c1fb1[_0x2b1c78[_0x6b59('0x3d')][_0x6b59('0x14')][_0x6b59('0x35')]()][_0x6b59('0x2c')]()});}});}return _0x44d54b;}exports['queue']=function(_0x2c0216,_0x5ab84c,_0x4d5732,_0x131614,_0x25efe0,_0x276d91){var _0x159dc3,_0x283079;_0x276d91[_0x6b59('0x19')]=intUtil[_0x6b59('0x3e')](_0x276d91[_0x6b59('0x19')]);_0x276d91[_0x6b59('0x3f')]=intUtil['stripTrailingSlash'](_0x276d91['serverUrl']);if(_0x25efe0&&_0x25efe0[_0x6b59('0x40')]){logger['info'](_0x6b59('0x41'),_0x6b59('0x42'));_0x5ab84c['recordingURL']=util[_0x6b59('0x17')](_0x6b59('0x43'),_0x276d91[_0x6b59('0x3f')],_0x5ab84c[_0x6b59('0x44')],md5(_0x5ab84c[_0x6b59('0x44')]));}else{_0x5ab84c['recordingURL']='';}headers[_0x6b59('0x45')]=getAuth(_0x276d91);return getUser(_0x276d91,_0x131614[_0x6b59('0x21')])[_0x6b59('0x1c')](function(_0x3636a7){_0x159dc3=_0x3636a7;logger[_0x6b59('0xc')](_0x6b59('0x46'),_0x159dc3['id']);return getEndUser(_0x276d91,_0x5ab84c[_0x6b59('0xe')],_0x5ab84c[_0x6b59('0xf')]);})[_0x6b59('0x1c')](function(_0x40e978){_0x283079=_0x40e978;logger[_0x6b59('0xc')]('The\x20Enduser\x20ID\x20is:',_0x283079['id']);return getTicket(_0x276d91,_0x159dc3,_0x283079,_0x4d5732,_0x5ab84c);})['then'](function(_0x85dd02){if(_0x85dd02&&_0x85dd02['id']){logger[_0x6b59('0xc')](_0x6b59('0x47'));logger[_0x6b59('0xc')]('The\x20Ticket\x20ID\x20is:',_0x85dd02['id']);logger[_0x6b59('0xc')](_0x6b59('0x41'),_0x6b59('0x48'));emit(util['format'](_0x6b59('0x49'),_0x131614[_0x6b59('0x14')]),'trigger:browser:url',{'uri':util['format'](_0x6b59('0x4a'),_0x276d91[_0x6b59('0x19')],_0x85dd02['id'])});}})[_0x6b59('0x4b')](function(_0x478c){logger['error'](_0x6b59('0x41'),JSON[_0x6b59('0x2f')](_0x478c));});};exports[_0x6b59('0x4c')]=function(_0x182aaf,_0x17e59b,_0x159d0a,_0xdb63b8,_0x46a5e5,_0x579d86,_0x53eea4){var _0x358744,_0x390207;_0x579d86[_0x6b59('0x19')]=intUtil[_0x6b59('0x3e')](_0x579d86[_0x6b59('0x19')]);_0x579d86[_0x6b59('0x3f')]=intUtil[_0x6b59('0x3e')](_0x579d86['serverUrl']);if(_0x53eea4&&_0x53eea4[_0x6b59('0x4d')]&&_0x53eea4[_0x6b59('0x4d')]!=='none'){logger[_0x6b59('0xc')](_0x6b59('0x4e'),_0x6b59('0x42'));_0x17e59b[_0x6b59('0x4f')]=util[_0x6b59('0x17')](_0x6b59('0x43'),_0x579d86['serverUrl'],_0x17e59b[_0x6b59('0x44')],md5(_0x17e59b[_0x6b59('0x44')]));}headers[_0x6b59('0x45')]=getAuth(_0x579d86);return getUser(_0x579d86,_0xdb63b8[_0x6b59('0x21')])[_0x6b59('0x1c')](function(_0x41c849){_0x358744=_0x41c849;logger[_0x6b59('0xc')](_0x6b59('0x46'),_0x358744['id']);return getEndUser(_0x579d86,_0x17e59b[_0x6b59('0x50')],_0x17e59b[_0x6b59('0x51')]);})['then'](function(_0x54cf5e){_0x390207=_0x54cf5e;logger['info'](_0x6b59('0x52'),_0x390207['id']);return getTicket(_0x579d86,_0x358744,_0x390207,_0x159d0a,_0x17e59b);})[_0x6b59('0x1c')](function(_0x79429e){if(_0x79429e&&_0x79429e['id']){logger[_0x6b59('0xc')](_0x6b59('0x47'));logger[_0x6b59('0xc')](_0x6b59('0x53'),_0x79429e['id']);logger['info'](_0x6b59('0x4e'),_0x6b59('0x48'));emit(util[_0x6b59('0x17')](_0x6b59('0x49'),_0xdb63b8['name']),_0x6b59('0x54'),{'uri':util[_0x6b59('0x17')](_0x6b59('0x4a'),_0x579d86[_0x6b59('0x19')],_0x79429e['id'])});}})[_0x6b59('0x4b')](function(_0x11fc7d){logger[_0x6b59('0x55')](_0x6b59('0x4e'),JSON[_0x6b59('0x2f')](_0x11fc7d));});};exports[_0x6b59('0x56')]=function(_0x2a249b,_0x2a0c4d,_0x5ac890,_0x15b687,_0x12b31b,_0x111006){var _0x411b30,_0x7749bb;_0x111006[_0x6b59('0x19')]=intUtil['stripTrailingSlash'](_0x111006[_0x6b59('0x19')]);_0x111006[_0x6b59('0x3f')]=intUtil[_0x6b59('0x3e')](_0x111006[_0x6b59('0x3f')]);if(_0x12b31b&&_0x12b31b[_0x6b59('0x40')]){logger[_0x6b59('0xc')]('['+_0x2a0c4d['lastevent'][_0x6b59('0x57')]()+']','Recording\x20is\x20enabled!');_0x2a0c4d['recordingURL']=util[_0x6b59('0x17')](_0x6b59('0x43'),_0x111006[_0x6b59('0x3f')],_0x2a0c4d['uniqueid'],md5(_0x2a0c4d['uniqueid']));}else{_0x2a0c4d[_0x6b59('0x4f')]='';}headers[_0x6b59('0x45')]=getAuth(_0x111006);return getUser(_0x111006,'')[_0x6b59('0x1c')](function(_0x28304a){_0x411b30=_0x28304a;logger['info'](_0x6b59('0x46'),_0x411b30['id']);return getEndUser(_0x111006,_0x2a0c4d[_0x6b59('0xe')],_0x2a0c4d['calleridnum']);})[_0x6b59('0x1c')](function(_0x2c6a23){_0x7749bb=_0x2c6a23;logger[_0x6b59('0xc')]('The\x20Enduser\x20ID\x20is:',_0x7749bb['id']);return getTicket(_0x111006,_0x411b30,_0x7749bb,_0x5ac890,_0x2a0c4d);})[_0x6b59('0x1c')](function(_0x210260){if(_0x210260){logger['info'](_0x6b59('0x47'));logger[_0x6b59('0xc')](_0x6b59('0x53'),_0x210260['id']);}})[_0x6b59('0x4b')](function(_0x1ed73b){logger[_0x6b59('0x55')]('['+_0x2a0c4d[_0x6b59('0x58')]['toUpperCase']()+']',JSON[_0x6b59('0x2f')](_0x1ed73b));});};
\ No newline at end of file
+var _0x4bac=['variable','push','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','The\x20Ticket\x20ID\x20is:','[QUEUE]','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','toUpperCase','Authorization','lastevent','lodash','request-promise','md5','./util','../../../../config/environment','freshdesk','redis','defaults','localhost','application/json','emit','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','%s/api/v2/tickets','remoteUri','POST','then','info','Ticket\x20created!','validateEmail','Agent\x20found!','contact','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','debug','[HTTP]','stringify','length','forEach','type','string','nameField','customField','toLowerCase','content','toString','idField'];(function(_0x23214b,_0xd53a83){var _0x459519=function(_0x508db6){while(--_0x508db6){_0x23214b['push'](_0x23214b['shift']());}};_0x459519(++_0xd53a83);}(_0x4bac,0xd3));var _0xc4ba=function(_0x351a22,_0x4d026d){_0x351a22=_0x351a22-0x0;var _0x4492b6=_0x4bac[_0x351a22];return _0x4492b6;};'use strict';var _=require(_0xc4ba('0x0'));var rp=require(_0xc4ba('0x1'));var md5=require(_0xc4ba('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0xc4ba('0x3'));var config=require(_0xc4ba('0x4'));var logger=require('../../../../config/logger')(_0xc4ba('0x5'));config[_0xc4ba('0x6')]=_[_0xc4ba('0x7')](config['redis'],{'host':_0xc4ba('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xc4ba('0x6')]));var headers={'Content-Type':_0xc4ba('0x9'),'Accept':_0xc4ba('0x9')};function emit(_0x2d35ea,_0x2b6644,_0x5b7cd5){io['to'](_0x2d35ea)[_0xc4ba('0xa')](_0x2b6644,_0x5b7cd5);}function getTicket(_0x7b68fc,_0x692777,_0x3e8840,_0x13aabf,_0x226e73){logger['info'](_0xc4ba('0xb'));var _0x276ddc=_['merge']({'responder_id':_0x692777['id'],'requester_id':_0x3e8840['id'],'name':util[_0xc4ba('0xc')](_0xc4ba('0xd'),_0x226e73['calleridname']),'phone':_0x226e73[_0xc4ba('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xc4ba('0xf')](_0x13aabf[_0xc4ba('0x10')],_0x226e73,'\x20'),'description':intUtil[_0xc4ba('0xf')](_0x13aabf[_0xc4ba('0x11')],_0x226e73,_0xc4ba('0x12')),'tags':getTags(_0x13aabf[_0xc4ba('0x13')],_0xc4ba('0x14'))},getCustomFields(_0x13aabf[_0xc4ba('0x15')],_0x226e73));_0x276ddc[_0xc4ba('0x16')]=_[_0xc4ba('0x17')](_['keyBy'](_0x276ddc[_0xc4ba('0x16')],'id'),'value');return request({'uri':util[_0xc4ba('0xc')](_0xc4ba('0x18'),_0x7b68fc[_0xc4ba('0x19')]),'method':_0xc4ba('0x1a'),'body':_0x276ddc})[_0xc4ba('0x1b')](function(_0x430fca){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));return _0x430fca;});}function getUser(_0x38ac72,_0x468d2a){if(intUtil[_0xc4ba('0x1e')](_0x468d2a)){return request({'uri':util['format']('%s/api/v2/agents',_0x38ac72[_0xc4ba('0x19')]),'qs':{'email':_0x468d2a}})[_0xc4ba('0x1b')](function(_0x231d42){if(_0x231d42['length']){logger[_0xc4ba('0x1c')](_0xc4ba('0x1f'));return _['find'](_0x231d42,function(_0x4c48b7){return _0x4c48b7[_0xc4ba('0x20')]['email']===_0x468d2a;});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ba('0xc')](_0xc4ba('0x21'),_0x38ac72[_0xc4ba('0x19')])})['then'](function(_0x4486f1){logger[_0xc4ba('0x1c')]('Admin\x20account\x20selected.');return _0x4486f1;});}});}else{logger['info'](_0xc4ba('0x22'));return request({'uri':util['format'](_0xc4ba('0x21'),_0x38ac72['remoteUri'])})[_0xc4ba('0x1b')](function(_0x17ad6b){logger[_0xc4ba('0x1c')](_0xc4ba('0x23'));return _0x17ad6b;});}}function getEndUser(_0x41214b,_0x2c6dfc,_0x3ffbda){logger[_0xc4ba('0x1c')](_0xc4ba('0x24'),_0x3ffbda);return request({'uri':util['format'](_0xc4ba('0x25'),_0x41214b[_0xc4ba('0x19')]),'qs':{'phone':_0x3ffbda}})[_0xc4ba('0x1b')](function(_0x3d3b9b){if(_0x3d3b9b['length']){logger[_0xc4ba('0x1c')]('Enduser\x20found!');return _[_0xc4ba('0x26')](_0x3d3b9b,{'phone':_0x3ffbda});}else{logger[_0xc4ba('0x1c')](_0xc4ba('0x27'));return request({'uri':util['format']('%s/api/v2/contacts',_0x41214b[_0xc4ba('0x19')]),'method':'POST','body':{'name':_0x2c6dfc,'phone':_0x3ffbda}})[_0xc4ba('0x1b')](function(_0x1ab1b0){logger[_0xc4ba('0x1c')](_0xc4ba('0x28'));return _0x1ab1b0;});}});}function getAuth(_0x1e315f){return util[_0xc4ba('0xc')](_0xc4ba('0x29'),new Buffer(_0x1e315f[_0xc4ba('0x2a')]+':X')['toString']('base64'));}function request(_0x535382){logger[_0xc4ba('0x2b')](_0xc4ba('0x2c'),JSON[_0xc4ba('0x2d')](_0x535382));return rp(_[_0xc4ba('0x7')](_0x535382,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x26d02a,_0x857db9){var _0x20a500=[];if(_0x26d02a&&_0x26d02a['length']>0x0){_0x20a500=_['map'](_0x26d02a,_0x857db9);}return _0x20a500;}function getCustomFields(_0x2dfea3,_0x46b022){var _0x20a220=[];var _0x3bcace={'custom_fields':[]};if(_0x2dfea3[_0xc4ba('0x2e')]>0x0){_[_0xc4ba('0x2f')](_0x2dfea3,function(_0x55d1af){if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x31')&&_0x55d1af[_0xc4ba('0x32')]&&!_0x55d1af[_0xc4ba('0x33')]){_0x3bcace[_0x55d1af['nameField'][_0xc4ba('0x34')]()]=_0x55d1af[_0xc4ba('0x35')][_0xc4ba('0x36')]();}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x31')&&_0x55d1af[_0xc4ba('0x37')]&&_0x55d1af[_0xc4ba('0x33')]){_0x3bcace[_0xc4ba('0x16')]['push']({'id':_0x55d1af[_0xc4ba('0x37')],'value':_0x55d1af[_0xc4ba('0x35')][_0xc4ba('0x36')]()});}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x38')&&_0x55d1af['variableName']&&_0x55d1af['idField']&&_0x55d1af[_0xc4ba('0x33')]){_0x46b022[_0x55d1af['variableName']]&&_0x3bcace[_0xc4ba('0x16')][_0xc4ba('0x39')]({'id':_0x55d1af[_0xc4ba('0x37')],'value':_0x46b022[_0x55d1af[_0xc4ba('0x3a')]][_0xc4ba('0x36')]()});}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x3b')&&_0x55d1af[_0xc4ba('0x3c')]&&_0x55d1af[_0xc4ba('0x3c')]['name']&&_0x55d1af[_0xc4ba('0x37')]&&_0x55d1af[_0xc4ba('0x33')]){_0x46b022[_0x55d1af[_0xc4ba('0x3c')][_0xc4ba('0x14')]['toLowerCase']()]&&_0x3bcace['custom_fields'][_0xc4ba('0x39')]({'id':_0x55d1af['idField'],'value':_0x46b022[_0x55d1af['Variable'][_0xc4ba('0x14')][_0xc4ba('0x34')]()][_0xc4ba('0x36')]()});}});}return _0x3bcace;}exports['queue']=function(_0x1b72c0,_0x281b8d,_0x1f7e3b,_0x335bc3,_0x27924f,_0x1f585e){var _0x10f0f7,_0x5a04e7;_0x1f585e[_0xc4ba('0x19')]=intUtil[_0xc4ba('0x3d')](_0x1f585e[_0xc4ba('0x19')]);_0x1f585e[_0xc4ba('0x3e')]=intUtil[_0xc4ba('0x3d')](_0x1f585e[_0xc4ba('0x3e')]);if(_0x27924f&&_0x27924f[_0xc4ba('0x3f')]){logger[_0xc4ba('0x1c')]('[QUEUE]',_0xc4ba('0x40'));_0x281b8d[_0xc4ba('0x41')]=util[_0xc4ba('0xc')](_0xc4ba('0x42'),_0x1f585e[_0xc4ba('0x3e')],_0x281b8d[_0xc4ba('0x43')],md5(_0x281b8d[_0xc4ba('0x43')]));}else{_0x281b8d['recordingURL']='';}headers['Authorization']=getAuth(_0x1f585e);return getUser(_0x1f585e,_0x335bc3[_0xc4ba('0x44')])[_0xc4ba('0x1b')](function(_0x2284b2){_0x10f0f7=_0x2284b2;logger[_0xc4ba('0x1c')]('The\x20User\x20ID\x20is:',_0x10f0f7['id']);return getEndUser(_0x1f585e,_0x281b8d[_0xc4ba('0x45')],_0x281b8d[_0xc4ba('0xe')]);})[_0xc4ba('0x1b')](function(_0x5c0a4d){_0x5a04e7=_0x5c0a4d;logger[_0xc4ba('0x1c')]('The\x20Enduser\x20ID\x20is:',_0x5a04e7['id']);return getTicket(_0x1f585e,_0x10f0f7,_0x5a04e7,_0x1f7e3b,_0x281b8d);})[_0xc4ba('0x1b')](function(_0x16b2e3){if(_0x16b2e3&&_0x16b2e3['id']){logger[_0xc4ba('0x1c')]('Ticket\x20created!');logger[_0xc4ba('0x1c')](_0xc4ba('0x46'),_0x16b2e3['id']);logger[_0xc4ba('0x1c')](_0xc4ba('0x47'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ba('0xc')](_0xc4ba('0x48'),_0x335bc3[_0xc4ba('0x14')]),_0xc4ba('0x49'),{'uri':util[_0xc4ba('0xc')](_0xc4ba('0x4a'),_0x1f585e[_0xc4ba('0x19')],_0x16b2e3['id'])});}})[_0xc4ba('0x4b')](function(_0x28cd44){logger[_0xc4ba('0x4c')](_0xc4ba('0x47'),JSON[_0xc4ba('0x2d')](_0x28cd44));});};exports[_0xc4ba('0x4d')]=function(_0x13b308,_0x34a11c,_0x5de7df,_0xacd8d1,_0x478c31,_0x2317c1,_0x1bcebe){var _0x517fb9,_0x46dc11;_0x2317c1['remoteUri']=intUtil[_0xc4ba('0x3d')](_0x2317c1['remoteUri']);_0x2317c1['serverUrl']=intUtil[_0xc4ba('0x3d')](_0x2317c1['serverUrl']);if(_0x1bcebe&&_0x1bcebe['recordingFormat']&&_0x1bcebe[_0xc4ba('0x4e')]!==_0xc4ba('0x4f')){logger[_0xc4ba('0x1c')](_0xc4ba('0x50'),_0xc4ba('0x40'));_0x34a11c[_0xc4ba('0x41')]=util[_0xc4ba('0xc')](_0xc4ba('0x42'),_0x2317c1[_0xc4ba('0x3e')],_0x34a11c[_0xc4ba('0x43')],md5(_0x34a11c['uniqueid']));}headers['Authorization']=getAuth(_0x2317c1);return getUser(_0x2317c1,_0xacd8d1[_0xc4ba('0x44')])[_0xc4ba('0x1b')](function(_0x3080eb){_0x517fb9=_0x3080eb;logger['info'](_0xc4ba('0x51'),_0x517fb9['id']);return getEndUser(_0x2317c1,_0x34a11c[_0xc4ba('0x52')],_0x34a11c[_0xc4ba('0x53')]);})[_0xc4ba('0x1b')](function(_0x47333a){_0x46dc11=_0x47333a;logger['info'](_0xc4ba('0x54'),_0x46dc11['id']);return getTicket(_0x2317c1,_0x517fb9,_0x46dc11,_0x5de7df,_0x34a11c);})[_0xc4ba('0x1b')](function(_0x222e03){if(_0x222e03&&_0x222e03['id']){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));logger[_0xc4ba('0x1c')](_0xc4ba('0x46'),_0x222e03['id']);logger[_0xc4ba('0x1c')]('[OUTBOUND]',_0xc4ba('0x55'));emit(util[_0xc4ba('0xc')](_0xc4ba('0x48'),_0xacd8d1[_0xc4ba('0x14')]),_0xc4ba('0x49'),{'uri':util['format'](_0xc4ba('0x4a'),_0x2317c1['remoteUri'],_0x222e03['id'])});}})[_0xc4ba('0x4b')](function(_0x4c4592){logger[_0xc4ba('0x4c')](_0xc4ba('0x50'),JSON[_0xc4ba('0x2d')](_0x4c4592));});};exports['unmanaged']=function(_0x2a9c52,_0x5ce454,_0x4953f0,_0x422ec9,_0x320620,_0x2282c5){var _0x239dac,_0x3f3726;_0x2282c5[_0xc4ba('0x19')]=intUtil[_0xc4ba('0x3d')](_0x2282c5[_0xc4ba('0x19')]);_0x2282c5['serverUrl']=intUtil['stripTrailingSlash'](_0x2282c5[_0xc4ba('0x3e')]);if(_0x320620&&_0x320620[_0xc4ba('0x3f')]){logger[_0xc4ba('0x1c')]('['+_0x5ce454['lastevent'][_0xc4ba('0x56')]()+']',_0xc4ba('0x40'));_0x5ce454['recordingURL']=util[_0xc4ba('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2282c5[_0xc4ba('0x3e')],_0x5ce454[_0xc4ba('0x43')],md5(_0x5ce454[_0xc4ba('0x43')]));}else{_0x5ce454[_0xc4ba('0x41')]='';}headers[_0xc4ba('0x57')]=getAuth(_0x2282c5);return getUser(_0x2282c5,'')[_0xc4ba('0x1b')](function(_0x539714){_0x239dac=_0x539714;logger[_0xc4ba('0x1c')]('The\x20User\x20ID\x20is:',_0x239dac['id']);return getEndUser(_0x2282c5,_0x5ce454[_0xc4ba('0x45')],_0x5ce454[_0xc4ba('0xe')]);})[_0xc4ba('0x1b')](function(_0x6fa415){_0x3f3726=_0x6fa415;logger['info'](_0xc4ba('0x54'),_0x3f3726['id']);return getTicket(_0x2282c5,_0x239dac,_0x3f3726,_0x4953f0,_0x5ce454);})[_0xc4ba('0x1b')](function(_0x1ec779){if(_0x1ec779){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x1ec779['id']);}})[_0xc4ba('0x4b')](function(_0x4dbf26){logger[_0xc4ba('0x4c')]('['+_0x5ce454[_0xc4ba('0x58')][_0xc4ba('0x56')]()+']',JSON[_0xc4ba('0x2d')](_0x4dbf26));});};
\ No newline at end of file