// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x788e=['lastevent','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','<br>','Tags','Fields','custom_fields','value','remoteUri','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','POST','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','defaults','GET','map','forEach','type','string','nameField','customField','toLowerCase','idField','content','variable','variableName','push','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','[QUEUE]','user:%s','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/helpdesk/tickets/%d','toUpperCase','Authorization'];(function(_0x5c7013,_0x205876){var _0x46077a=function(_0x4ca91d){while(--_0x4ca91d){_0x5c7013['push'](_0x5c7013['shift']());}};_0x46077a(++_0x205876);}(_0x788e,0x16d));var _0xe788=function(_0x4a9c56,_0x30e0c6){_0x4a9c56=_0x4a9c56-0x0;var _0x2cb11e=_0x788e[_0x4a9c56];return _0x2cb11e;};'use strict';var _=require(_0xe788('0x0'));var rp=require('request-promise');var md5=require(_0xe788('0x1'));var util=require(_0xe788('0x2'));var Redis=require(_0xe788('0x3'));var intUtil=require(_0xe788('0x4'));var config=require(_0xe788('0x5'));var logger=require(_0xe788('0x6'))(_0xe788('0x7'));config[_0xe788('0x8')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe788('0x9'))(new Redis(config['redis']));var headers={'Content-Type':_0xe788('0xa'),'Accept':_0xe788('0xa')};function emit(_0x1d5fef,_0x364495,_0x262e7a){io['to'](_0x1d5fef)[_0xe788('0xb')](_0x364495,_0x262e7a);}function getTicket(_0x3686fc,_0x2ef842,_0x11c9f5,_0x36a884,_0x1fd525){logger[_0xe788('0xc')](_0xe788('0xd'));var _0x513513=_[_0xe788('0xe')]({'responder_id':_0x2ef842['id'],'requester_id':_0x11c9f5['id'],'name':util[_0xe788('0xf')](_0xe788('0x10'),_0x1fd525[_0xe788('0x11')]),'phone':_0x1fd525[_0xe788('0x12')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xe788('0x13')](_0x36a884[_0xe788('0x14')],_0x1fd525,'\x20'),'description':intUtil[_0xe788('0x13')](_0x36a884['Descriptions'],_0x1fd525,_0xe788('0x15')),'tags':getTags(_0x36a884[_0xe788('0x16')],'name')},getCustomFields(_0x36a884[_0xe788('0x17')],_0x1fd525));_0x513513[_0xe788('0x18')]=_['mapValues'](_['keyBy'](_0x513513[_0xe788('0x18')],'id'),_0xe788('0x19'));return request({'uri':util[_0xe788('0xf')]('%s/api/v2/tickets',_0x3686fc[_0xe788('0x1a')]),'method':'POST','body':_0x513513})[_0xe788('0x1b')](function(_0x3c48ae){logger['info'](_0xe788('0x1c'));return _0x3c48ae;});}function getUser(_0x583636,_0x145d1b){if(intUtil[_0xe788('0x1d')](_0x145d1b)){return request({'uri':util[_0xe788('0xf')](_0xe788('0x1e'),_0x583636['remoteUri']),'qs':{'email':_0x145d1b}})['then'](function(_0x132c0d){if(_0x132c0d[_0xe788('0x1f')]){logger[_0xe788('0xc')](_0xe788('0x20'));return _[_0xe788('0x21')](_0x132c0d,function(_0x3e4f18){return _0x3e4f18['contact'][_0xe788('0x22')]===_0x145d1b;});}else{logger[_0xe788('0xc')](_0xe788('0x23'));return request({'uri':util['format'](_0xe788('0x24'),_0x583636['remoteUri'])})[_0xe788('0x1b')](function(_0x1b7908){logger['info'](_0xe788('0x25'));return _0x1b7908;});}});}else{logger['info'](_0xe788('0x26'));return request({'uri':util[_0xe788('0xf')](_0xe788('0x24'),_0x583636[_0xe788('0x1a')])})[_0xe788('0x1b')](function(_0x374eff){logger[_0xe788('0xc')]('Admin\x20account\x20selected.');return _0x374eff;});}}function getEndUser(_0xbba2e1,_0x5b6948,_0x2f07bc){logger[_0xe788('0xc')]('Searching\x20enduser\x20with\x20phone',_0x2f07bc);return request({'uri':util['format'](_0xe788('0x27'),_0xbba2e1[_0xe788('0x1a')]),'qs':{'phone':_0x2f07bc}})[_0xe788('0x1b')](function(_0x471861){if(_0x471861[_0xe788('0x1f')]){logger[_0xe788('0xc')]('Enduser\x20found!');return _['find'](_0x471861,{'phone':_0x2f07bc});}else{logger[_0xe788('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xe788('0xf')](_0xe788('0x27'),_0xbba2e1['remoteUri']),'method':_0xe788('0x28'),'body':{'name':_0x5b6948,'phone':_0x2f07bc}})['then'](function(_0x2604b2){logger[_0xe788('0xc')](_0xe788('0x29'));return _0x2604b2;});}});}function getAuth(_0x3fca7f){return util['format'](_0xe788('0x2a'),new Buffer(_0x3fca7f[_0xe788('0x2b')]+':X')[_0xe788('0x2c')](_0xe788('0x2d')));}function request(_0x55bd91){logger['debug']('[HTTP]',JSON['stringify'](_0x55bd91));return rp(_[_0xe788('0x2e')](_0x55bd91,{'method':_0xe788('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x105434,_0x5444b0){var _0x3a1158=[];if(_0x105434&&_0x105434[_0xe788('0x1f')]>0x0){_0x3a1158=_[_0xe788('0x30')](_0x105434,_0x5444b0);}return _0x3a1158;}function getCustomFields(_0x32227d,_0x1882de){var _0x191765=[];var _0x52628f={'custom_fields':[]};if(_0x32227d[_0xe788('0x1f')]>0x0){_[_0xe788('0x31')](_0x32227d,function(_0x1456ea){if(_0x1456ea[_0xe788('0x32')]===_0xe788('0x33')&&_0x1456ea[_0xe788('0x34')]&&!_0x1456ea[_0xe788('0x35')]){_0x52628f[_0x1456ea[_0xe788('0x34')][_0xe788('0x36')]()]=_0x1456ea['content'][_0xe788('0x2c')]();}else if(_0x1456ea[_0xe788('0x32')]===_0xe788('0x33')&&_0x1456ea[_0xe788('0x37')]&&_0x1456ea[_0xe788('0x35')]){_0x52628f[_0xe788('0x18')]['push']({'id':_0x1456ea[_0xe788('0x37')],'value':_0x1456ea[_0xe788('0x38')][_0xe788('0x2c')]()});}else if(_0x1456ea[_0xe788('0x32')]===_0xe788('0x39')&&_0x1456ea[_0xe788('0x3a')]&&_0x1456ea[_0xe788('0x37')]&&_0x1456ea['customField']){_0x1882de[_0x1456ea['variableName']]&&_0x52628f['custom_fields'][_0xe788('0x3b')]({'id':_0x1456ea['idField'],'value':_0x1882de[_0x1456ea['variableName']]['toString']()});}else if(_0x1456ea['type']===_0xe788('0x3c')&&_0x1456ea['Variable']&&_0x1456ea[_0xe788('0x3d')][_0xe788('0x3e')]&&_0x1456ea['idField']&&_0x1456ea[_0xe788('0x35')]){_0x1882de[_0x1456ea[_0xe788('0x3d')][_0xe788('0x3e')][_0xe788('0x36')]()]&&_0x52628f['custom_fields'][_0xe788('0x3b')]({'id':_0x1456ea[_0xe788('0x37')],'value':_0x1882de[_0x1456ea[_0xe788('0x3d')][_0xe788('0x3e')][_0xe788('0x36')]()]['toString']()});}});}return _0x52628f;}exports[_0xe788('0x3f')]=function(_0x496d12,_0x284dd7,_0x2e929f,_0x5a4981,_0x9c36e6,_0x73769a){var _0x8243df,_0x4dbdc3;_0x73769a['remoteUri']=intUtil[_0xe788('0x40')](_0x73769a['remoteUri']);_0x73769a[_0xe788('0x41')]=intUtil['stripTrailingSlash'](_0x73769a['serverUrl']);if(_0x9c36e6&&_0x9c36e6[_0xe788('0x42')]){logger['info']('[QUEUE]',_0xe788('0x43'));_0x284dd7[_0xe788('0x44')]=util[_0xe788('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x73769a[_0xe788('0x41')],_0x284dd7[_0xe788('0x45')],md5(_0x284dd7[_0xe788('0x45')]));}else{_0x284dd7[_0xe788('0x44')]='';}headers['Authorization']=getAuth(_0x73769a);return getUser(_0x73769a,_0x5a4981[_0xe788('0x22')])[_0xe788('0x1b')](function(_0x5f59f7){_0x8243df=_0x5f59f7;logger[_0xe788('0xc')](_0xe788('0x46'),_0x8243df['id']);return getEndUser(_0x73769a,_0x284dd7['calleridname'],_0x284dd7['calleridnum']);})['then'](function(_0x51a67a){_0x4dbdc3=_0x51a67a;logger[_0xe788('0xc')](_0xe788('0x47'),_0x4dbdc3['id']);return getTicket(_0x73769a,_0x8243df,_0x4dbdc3,_0x2e929f,_0x284dd7);})[_0xe788('0x1b')](function(_0x316693){if(_0x316693&&_0x316693['id']){logger[_0xe788('0xc')](_0xe788('0x1c'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x316693['id']);logger['info'](_0xe788('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xe788('0x49'),_0x5a4981[_0xe788('0x3e')]),'trigger:browser:url',{'uri':util[_0xe788('0xf')]('%s/helpdesk/tickets/%d',_0x73769a[_0xe788('0x1a')],_0x316693['id'])});}})[_0xe788('0x4a')](function(_0x367c8f){logger[_0xe788('0x4b')]('[QUEUE]',JSON[_0xe788('0x4c')](_0x367c8f));});};exports[_0xe788('0x4d')]=function(_0x4daaa7,_0x3c375a,_0xe97551,_0x29ccbe,_0x1b687c,_0x2ad634,_0x482cb3){var _0x5763eb,_0x116a04;_0x2ad634['remoteUri']=intUtil[_0xe788('0x40')](_0x2ad634[_0xe788('0x1a')]);_0x2ad634[_0xe788('0x41')]=intUtil[_0xe788('0x40')](_0x2ad634[_0xe788('0x41')]);if(_0x482cb3&&_0x482cb3[_0xe788('0x4e')]&&_0x482cb3[_0xe788('0x4e')]!==_0xe788('0x4f')){logger['info'](_0xe788('0x50'),'Recording\x20is\x20enabled!');_0x3c375a['recordingURL']=util[_0xe788('0xf')](_0xe788('0x51'),_0x2ad634['serverUrl'],_0x3c375a[_0xe788('0x45')],md5(_0x3c375a[_0xe788('0x45')]));}headers['Authorization']=getAuth(_0x2ad634);return getUser(_0x2ad634,_0x29ccbe[_0xe788('0x22')])[_0xe788('0x1b')](function(_0xd49dab){_0x5763eb=_0xd49dab;logger[_0xe788('0xc')](_0xe788('0x46'),_0x5763eb['id']);return getEndUser(_0x2ad634,_0x3c375a[_0xe788('0x52')],_0x3c375a[_0xe788('0x53')]);})['then'](function(_0x1fc85e){_0x116a04=_0x1fc85e;logger[_0xe788('0xc')](_0xe788('0x47'),_0x116a04['id']);return getTicket(_0x2ad634,_0x5763eb,_0x116a04,_0xe97551,_0x3c375a);})['then'](function(_0x51f02c){if(_0x51f02c&&_0x51f02c['id']){logger[_0xe788('0xc')](_0xe788('0x1c'));logger[_0xe788('0xc')](_0xe788('0x54'),_0x51f02c['id']);logger[_0xe788('0xc')]('[OUTBOUND]',_0xe788('0x55'));emit(util[_0xe788('0xf')]('user:%s',_0x29ccbe[_0xe788('0x3e')]),_0xe788('0x56'),{'uri':util[_0xe788('0xf')](_0xe788('0x57'),_0x2ad634[_0xe788('0x1a')],_0x51f02c['id'])});}})['catch'](function(_0x496ac4){logger['error'](_0xe788('0x50'),JSON['stringify'](_0x496ac4));});};exports['unmanaged']=function(_0x13e858,_0x3dea04,_0x240e4d,_0x49bfad,_0xa897f9,_0x476c13){var _0x46a3a4,_0x2965a6;_0x476c13[_0xe788('0x1a')]=intUtil[_0xe788('0x40')](_0x476c13[_0xe788('0x1a')]);_0x476c13[_0xe788('0x41')]=intUtil[_0xe788('0x40')](_0x476c13['serverUrl']);if(_0xa897f9&&_0xa897f9[_0xe788('0x42')]){logger[_0xe788('0xc')]('['+_0x3dea04['lastevent'][_0xe788('0x58')]()+']',_0xe788('0x43'));_0x3dea04['recordingURL']=util[_0xe788('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x476c13[_0xe788('0x41')],_0x3dea04[_0xe788('0x45')],md5(_0x3dea04['uniqueid']));}else{_0x3dea04[_0xe788('0x44')]='';}headers[_0xe788('0x59')]=getAuth(_0x476c13);return getUser(_0x476c13,'')[_0xe788('0x1b')](function(_0x424751){_0x46a3a4=_0x424751;logger[_0xe788('0xc')]('The\x20User\x20ID\x20is:',_0x46a3a4['id']);return getEndUser(_0x476c13,_0x3dea04['calleridname'],_0x3dea04[_0xe788('0x12')]);})['then'](function(_0x325437){_0x2965a6=_0x325437;logger[_0xe788('0xc')](_0xe788('0x47'),_0x2965a6['id']);return getTicket(_0x476c13,_0x46a3a4,_0x2965a6,_0x240e4d,_0x3dea04);})[_0xe788('0x1b')](function(_0x183564){if(_0x183564){logger[_0xe788('0xc')]('Ticket\x20created!');logger[_0xe788('0xc')]('The\x20Ticket\x20ID\x20is:',_0x183564['id']);}})[_0xe788('0x4a')](function(_0x2e2e8a){logger[_0xe788('0x4b')]('['+_0x3dea04[_0xe788('0x5a')]['toUpperCase']()+']',JSON[_0xe788('0x4c')](_0x2e2e8a));});};
\ No newline at end of file
+var _0x4bac=['variable','push','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','The\x20Ticket\x20ID\x20is:','[QUEUE]','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','toUpperCase','Authorization','lastevent','lodash','request-promise','md5','./util','../../../../config/environment','freshdesk','redis','defaults','localhost','application/json','emit','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','%s/api/v2/tickets','remoteUri','POST','then','info','Ticket\x20created!','validateEmail','Agent\x20found!','contact','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','debug','[HTTP]','stringify','length','forEach','type','string','nameField','customField','toLowerCase','content','toString','idField'];(function(_0x23214b,_0xd53a83){var _0x459519=function(_0x508db6){while(--_0x508db6){_0x23214b['push'](_0x23214b['shift']());}};_0x459519(++_0xd53a83);}(_0x4bac,0xd3));var _0xc4ba=function(_0x351a22,_0x4d026d){_0x351a22=_0x351a22-0x0;var _0x4492b6=_0x4bac[_0x351a22];return _0x4492b6;};'use strict';var _=require(_0xc4ba('0x0'));var rp=require(_0xc4ba('0x1'));var md5=require(_0xc4ba('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0xc4ba('0x3'));var config=require(_0xc4ba('0x4'));var logger=require('../../../../config/logger')(_0xc4ba('0x5'));config[_0xc4ba('0x6')]=_[_0xc4ba('0x7')](config['redis'],{'host':_0xc4ba('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xc4ba('0x6')]));var headers={'Content-Type':_0xc4ba('0x9'),'Accept':_0xc4ba('0x9')};function emit(_0x2d35ea,_0x2b6644,_0x5b7cd5){io['to'](_0x2d35ea)[_0xc4ba('0xa')](_0x2b6644,_0x5b7cd5);}function getTicket(_0x7b68fc,_0x692777,_0x3e8840,_0x13aabf,_0x226e73){logger['info'](_0xc4ba('0xb'));var _0x276ddc=_['merge']({'responder_id':_0x692777['id'],'requester_id':_0x3e8840['id'],'name':util[_0xc4ba('0xc')](_0xc4ba('0xd'),_0x226e73['calleridname']),'phone':_0x226e73[_0xc4ba('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xc4ba('0xf')](_0x13aabf[_0xc4ba('0x10')],_0x226e73,'\x20'),'description':intUtil[_0xc4ba('0xf')](_0x13aabf[_0xc4ba('0x11')],_0x226e73,_0xc4ba('0x12')),'tags':getTags(_0x13aabf[_0xc4ba('0x13')],_0xc4ba('0x14'))},getCustomFields(_0x13aabf[_0xc4ba('0x15')],_0x226e73));_0x276ddc[_0xc4ba('0x16')]=_[_0xc4ba('0x17')](_['keyBy'](_0x276ddc[_0xc4ba('0x16')],'id'),'value');return request({'uri':util[_0xc4ba('0xc')](_0xc4ba('0x18'),_0x7b68fc[_0xc4ba('0x19')]),'method':_0xc4ba('0x1a'),'body':_0x276ddc})[_0xc4ba('0x1b')](function(_0x430fca){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));return _0x430fca;});}function getUser(_0x38ac72,_0x468d2a){if(intUtil[_0xc4ba('0x1e')](_0x468d2a)){return request({'uri':util['format']('%s/api/v2/agents',_0x38ac72[_0xc4ba('0x19')]),'qs':{'email':_0x468d2a}})[_0xc4ba('0x1b')](function(_0x231d42){if(_0x231d42['length']){logger[_0xc4ba('0x1c')](_0xc4ba('0x1f'));return _['find'](_0x231d42,function(_0x4c48b7){return _0x4c48b7[_0xc4ba('0x20')]['email']===_0x468d2a;});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ba('0xc')](_0xc4ba('0x21'),_0x38ac72[_0xc4ba('0x19')])})['then'](function(_0x4486f1){logger[_0xc4ba('0x1c')]('Admin\x20account\x20selected.');return _0x4486f1;});}});}else{logger['info'](_0xc4ba('0x22'));return request({'uri':util['format'](_0xc4ba('0x21'),_0x38ac72['remoteUri'])})[_0xc4ba('0x1b')](function(_0x17ad6b){logger[_0xc4ba('0x1c')](_0xc4ba('0x23'));return _0x17ad6b;});}}function getEndUser(_0x41214b,_0x2c6dfc,_0x3ffbda){logger[_0xc4ba('0x1c')](_0xc4ba('0x24'),_0x3ffbda);return request({'uri':util['format'](_0xc4ba('0x25'),_0x41214b[_0xc4ba('0x19')]),'qs':{'phone':_0x3ffbda}})[_0xc4ba('0x1b')](function(_0x3d3b9b){if(_0x3d3b9b['length']){logger[_0xc4ba('0x1c')]('Enduser\x20found!');return _[_0xc4ba('0x26')](_0x3d3b9b,{'phone':_0x3ffbda});}else{logger[_0xc4ba('0x1c')](_0xc4ba('0x27'));return request({'uri':util['format']('%s/api/v2/contacts',_0x41214b[_0xc4ba('0x19')]),'method':'POST','body':{'name':_0x2c6dfc,'phone':_0x3ffbda}})[_0xc4ba('0x1b')](function(_0x1ab1b0){logger[_0xc4ba('0x1c')](_0xc4ba('0x28'));return _0x1ab1b0;});}});}function getAuth(_0x1e315f){return util[_0xc4ba('0xc')](_0xc4ba('0x29'),new Buffer(_0x1e315f[_0xc4ba('0x2a')]+':X')['toString']('base64'));}function request(_0x535382){logger[_0xc4ba('0x2b')](_0xc4ba('0x2c'),JSON[_0xc4ba('0x2d')](_0x535382));return rp(_[_0xc4ba('0x7')](_0x535382,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x26d02a,_0x857db9){var _0x20a500=[];if(_0x26d02a&&_0x26d02a['length']>0x0){_0x20a500=_['map'](_0x26d02a,_0x857db9);}return _0x20a500;}function getCustomFields(_0x2dfea3,_0x46b022){var _0x20a220=[];var _0x3bcace={'custom_fields':[]};if(_0x2dfea3[_0xc4ba('0x2e')]>0x0){_[_0xc4ba('0x2f')](_0x2dfea3,function(_0x55d1af){if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x31')&&_0x55d1af[_0xc4ba('0x32')]&&!_0x55d1af[_0xc4ba('0x33')]){_0x3bcace[_0x55d1af['nameField'][_0xc4ba('0x34')]()]=_0x55d1af[_0xc4ba('0x35')][_0xc4ba('0x36')]();}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x31')&&_0x55d1af[_0xc4ba('0x37')]&&_0x55d1af[_0xc4ba('0x33')]){_0x3bcace[_0xc4ba('0x16')]['push']({'id':_0x55d1af[_0xc4ba('0x37')],'value':_0x55d1af[_0xc4ba('0x35')][_0xc4ba('0x36')]()});}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x38')&&_0x55d1af['variableName']&&_0x55d1af['idField']&&_0x55d1af[_0xc4ba('0x33')]){_0x46b022[_0x55d1af['variableName']]&&_0x3bcace[_0xc4ba('0x16')][_0xc4ba('0x39')]({'id':_0x55d1af[_0xc4ba('0x37')],'value':_0x46b022[_0x55d1af[_0xc4ba('0x3a')]][_0xc4ba('0x36')]()});}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x3b')&&_0x55d1af[_0xc4ba('0x3c')]&&_0x55d1af[_0xc4ba('0x3c')]['name']&&_0x55d1af[_0xc4ba('0x37')]&&_0x55d1af[_0xc4ba('0x33')]){_0x46b022[_0x55d1af[_0xc4ba('0x3c')][_0xc4ba('0x14')]['toLowerCase']()]&&_0x3bcace['custom_fields'][_0xc4ba('0x39')]({'id':_0x55d1af['idField'],'value':_0x46b022[_0x55d1af['Variable'][_0xc4ba('0x14')][_0xc4ba('0x34')]()][_0xc4ba('0x36')]()});}});}return _0x3bcace;}exports['queue']=function(_0x1b72c0,_0x281b8d,_0x1f7e3b,_0x335bc3,_0x27924f,_0x1f585e){var _0x10f0f7,_0x5a04e7;_0x1f585e[_0xc4ba('0x19')]=intUtil[_0xc4ba('0x3d')](_0x1f585e[_0xc4ba('0x19')]);_0x1f585e[_0xc4ba('0x3e')]=intUtil[_0xc4ba('0x3d')](_0x1f585e[_0xc4ba('0x3e')]);if(_0x27924f&&_0x27924f[_0xc4ba('0x3f')]){logger[_0xc4ba('0x1c')]('[QUEUE]',_0xc4ba('0x40'));_0x281b8d[_0xc4ba('0x41')]=util[_0xc4ba('0xc')](_0xc4ba('0x42'),_0x1f585e[_0xc4ba('0x3e')],_0x281b8d[_0xc4ba('0x43')],md5(_0x281b8d[_0xc4ba('0x43')]));}else{_0x281b8d['recordingURL']='';}headers['Authorization']=getAuth(_0x1f585e);return getUser(_0x1f585e,_0x335bc3[_0xc4ba('0x44')])[_0xc4ba('0x1b')](function(_0x2284b2){_0x10f0f7=_0x2284b2;logger[_0xc4ba('0x1c')]('The\x20User\x20ID\x20is:',_0x10f0f7['id']);return getEndUser(_0x1f585e,_0x281b8d[_0xc4ba('0x45')],_0x281b8d[_0xc4ba('0xe')]);})[_0xc4ba('0x1b')](function(_0x5c0a4d){_0x5a04e7=_0x5c0a4d;logger[_0xc4ba('0x1c')]('The\x20Enduser\x20ID\x20is:',_0x5a04e7['id']);return getTicket(_0x1f585e,_0x10f0f7,_0x5a04e7,_0x1f7e3b,_0x281b8d);})[_0xc4ba('0x1b')](function(_0x16b2e3){if(_0x16b2e3&&_0x16b2e3['id']){logger[_0xc4ba('0x1c')]('Ticket\x20created!');logger[_0xc4ba('0x1c')](_0xc4ba('0x46'),_0x16b2e3['id']);logger[_0xc4ba('0x1c')](_0xc4ba('0x47'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ba('0xc')](_0xc4ba('0x48'),_0x335bc3[_0xc4ba('0x14')]),_0xc4ba('0x49'),{'uri':util[_0xc4ba('0xc')](_0xc4ba('0x4a'),_0x1f585e[_0xc4ba('0x19')],_0x16b2e3['id'])});}})[_0xc4ba('0x4b')](function(_0x28cd44){logger[_0xc4ba('0x4c')](_0xc4ba('0x47'),JSON[_0xc4ba('0x2d')](_0x28cd44));});};exports[_0xc4ba('0x4d')]=function(_0x13b308,_0x34a11c,_0x5de7df,_0xacd8d1,_0x478c31,_0x2317c1,_0x1bcebe){var _0x517fb9,_0x46dc11;_0x2317c1['remoteUri']=intUtil[_0xc4ba('0x3d')](_0x2317c1['remoteUri']);_0x2317c1['serverUrl']=intUtil[_0xc4ba('0x3d')](_0x2317c1['serverUrl']);if(_0x1bcebe&&_0x1bcebe['recordingFormat']&&_0x1bcebe[_0xc4ba('0x4e')]!==_0xc4ba('0x4f')){logger[_0xc4ba('0x1c')](_0xc4ba('0x50'),_0xc4ba('0x40'));_0x34a11c[_0xc4ba('0x41')]=util[_0xc4ba('0xc')](_0xc4ba('0x42'),_0x2317c1[_0xc4ba('0x3e')],_0x34a11c[_0xc4ba('0x43')],md5(_0x34a11c['uniqueid']));}headers['Authorization']=getAuth(_0x2317c1);return getUser(_0x2317c1,_0xacd8d1[_0xc4ba('0x44')])[_0xc4ba('0x1b')](function(_0x3080eb){_0x517fb9=_0x3080eb;logger['info'](_0xc4ba('0x51'),_0x517fb9['id']);return getEndUser(_0x2317c1,_0x34a11c[_0xc4ba('0x52')],_0x34a11c[_0xc4ba('0x53')]);})[_0xc4ba('0x1b')](function(_0x47333a){_0x46dc11=_0x47333a;logger['info'](_0xc4ba('0x54'),_0x46dc11['id']);return getTicket(_0x2317c1,_0x517fb9,_0x46dc11,_0x5de7df,_0x34a11c);})[_0xc4ba('0x1b')](function(_0x222e03){if(_0x222e03&&_0x222e03['id']){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));logger[_0xc4ba('0x1c')](_0xc4ba('0x46'),_0x222e03['id']);logger[_0xc4ba('0x1c')]('[OUTBOUND]',_0xc4ba('0x55'));emit(util[_0xc4ba('0xc')](_0xc4ba('0x48'),_0xacd8d1[_0xc4ba('0x14')]),_0xc4ba('0x49'),{'uri':util['format'](_0xc4ba('0x4a'),_0x2317c1['remoteUri'],_0x222e03['id'])});}})[_0xc4ba('0x4b')](function(_0x4c4592){logger[_0xc4ba('0x4c')](_0xc4ba('0x50'),JSON[_0xc4ba('0x2d')](_0x4c4592));});};exports['unmanaged']=function(_0x2a9c52,_0x5ce454,_0x4953f0,_0x422ec9,_0x320620,_0x2282c5){var _0x239dac,_0x3f3726;_0x2282c5[_0xc4ba('0x19')]=intUtil[_0xc4ba('0x3d')](_0x2282c5[_0xc4ba('0x19')]);_0x2282c5['serverUrl']=intUtil['stripTrailingSlash'](_0x2282c5[_0xc4ba('0x3e')]);if(_0x320620&&_0x320620[_0xc4ba('0x3f')]){logger[_0xc4ba('0x1c')]('['+_0x5ce454['lastevent'][_0xc4ba('0x56')]()+']',_0xc4ba('0x40'));_0x5ce454['recordingURL']=util[_0xc4ba('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2282c5[_0xc4ba('0x3e')],_0x5ce454[_0xc4ba('0x43')],md5(_0x5ce454[_0xc4ba('0x43')]));}else{_0x5ce454[_0xc4ba('0x41')]='';}headers[_0xc4ba('0x57')]=getAuth(_0x2282c5);return getUser(_0x2282c5,'')[_0xc4ba('0x1b')](function(_0x539714){_0x239dac=_0x539714;logger[_0xc4ba('0x1c')]('The\x20User\x20ID\x20is:',_0x239dac['id']);return getEndUser(_0x2282c5,_0x5ce454[_0xc4ba('0x45')],_0x5ce454[_0xc4ba('0xe')]);})[_0xc4ba('0x1b')](function(_0x6fa415){_0x3f3726=_0x6fa415;logger['info'](_0xc4ba('0x54'),_0x3f3726['id']);return getTicket(_0x2282c5,_0x239dac,_0x3f3726,_0x4953f0,_0x5ce454);})[_0xc4ba('0x1b')](function(_0x1ec779){if(_0x1ec779){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x1ec779['id']);}})[_0xc4ba('0x4b')](function(_0x4dbf26){logger[_0xc4ba('0x4c')]('['+_0x5ce454[_0xc4ba('0x58')][_0xc4ba('0x56')]()+']',JSON[_0xc4ba('0x2d')](_0x4dbf26));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff