Built motion from commit (unavailable).|2.5.18
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index a2cec18..5b03421 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x92c8=['Recording\x20is\x20enabled!','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','recordingFormat','none','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridnum','[OUTBOUND]','catch','unmanaged','lastevent','toUpperCase','lodash','md5','util','./util','../../../../config/logger','freshdesk','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','POST','Ticket\x20created!','validateEmail','%s/api/v2/agents','then','length','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','remoteUri','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','%s/api/v2/contacts','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','base64','debug','[HTTP]','stringify','defaults','forEach','type','string','customField','toLowerCase','content','toString','idField','variable','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]'];(function(_0x3b31b0,_0x350e26){var _0x395005=function(_0x217d64){while(--_0x217d64){_0x3b31b0['push'](_0x3b31b0['shift']());}};_0x395005(++_0x350e26);}(_0x92c8,0x1e6));var _0x892c=function(_0x511e9a,_0x5e355b){_0x511e9a=_0x511e9a-0x0;var _0x23ad78=_0x92c8[_0x511e9a];return _0x23ad78;};'use strict';var _=require(_0x892c('0x0'));var rp=require('request-promise');var md5=require(_0x892c('0x1'));var util=require(_0x892c('0x2'));var Redis=require('ioredis');var intUtil=require(_0x892c('0x3'));var config=require('../../../../config/environment');var logger=require(_0x892c('0x4'))(_0x892c('0x5'));config[_0x892c('0x6')]=_['defaults'](config[_0x892c('0x6')],{'host':_0x892c('0x7'),'port':0x18eb});var io=require(_0x892c('0x8'))(new Redis(config[_0x892c('0x6')]));var headers={'Content-Type':_0x892c('0x9'),'Accept':_0x892c('0x9')};function emit(_0x434fd9,_0x1645ff,_0x4248a8){io['to'](_0x434fd9)[_0x892c('0xa')](_0x1645ff,_0x4248a8);}function getTicket(_0x5720a7,_0x20ab9f,_0x1072e7,_0x5236dd,_0x58e99f){logger[_0x892c('0xb')](_0x892c('0xc'));var _0x427067=_[_0x892c('0xd')]({'responder_id':_0x20ab9f['id'],'requester_id':_0x1072e7['id'],'name':util[_0x892c('0xe')](_0x892c('0xf'),_0x58e99f[_0x892c('0x10')]),'phone':_0x58e99f[_0x892c('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x5236dd[_0x892c('0x12')],_0x58e99f,'\x20'),'description':intUtil[_0x892c('0x13')](_0x5236dd[_0x892c('0x14')],_0x58e99f,_0x892c('0x15')),'tags':getTags(_0x5236dd[_0x892c('0x16')],_0x892c('0x17'))},getCustomFields(_0x5236dd[_0x892c('0x18')],_0x58e99f));_0x427067[_0x892c('0x19')]=_[_0x892c('0x1a')](_[_0x892c('0x1b')](_0x427067[_0x892c('0x19')],'id'),_0x892c('0x1c'));return request({'uri':util['format'](_0x892c('0x1d'),_0x5720a7['remoteUri']),'method':_0x892c('0x1e'),'body':_0x427067})['then'](function(_0x49a30a){logger['info'](_0x892c('0x1f'));return _0x49a30a;});}function getUser(_0x188f9f,_0x35db91){if(intUtil[_0x892c('0x20')](_0x35db91)){return request({'uri':util['format'](_0x892c('0x21'),_0x188f9f['remoteUri']),'qs':{'email':_0x35db91}})[_0x892c('0x22')](function(_0x678e7a){if(_0x678e7a[_0x892c('0x23')]){logger[_0x892c('0xb')]('Agent\x20found!');return _[_0x892c('0x24')](_0x678e7a,function(_0x312847){return _0x312847[_0x892c('0x25')][_0x892c('0x26')]===_0x35db91;});}else{logger[_0x892c('0xb')](_0x892c('0x27'));return request({'uri':util[_0x892c('0xe')]('%s/api/v2/agents/me',_0x188f9f[_0x892c('0x28')])})['then'](function(_0x159218){logger[_0x892c('0xb')](_0x892c('0x29'));return _0x159218;});}});}else{logger[_0x892c('0xb')](_0x892c('0x2a'));return request({'uri':util['format'](_0x892c('0x2b'),_0x188f9f[_0x892c('0x28')])})['then'](function(_0x110665){logger[_0x892c('0xb')]('Admin\x20account\x20selected.');return _0x110665;});}}function getEndUser(_0x2c84f6,_0xe04c8e,_0x357e3f){logger[_0x892c('0xb')]('Searching\x20enduser\x20with\x20phone',_0x357e3f);return request({'uri':util['format'](_0x892c('0x2c'),_0x2c84f6[_0x892c('0x28')]),'qs':{'phone':_0x357e3f}})[_0x892c('0x22')](function(_0x122032){if(_0x122032[_0x892c('0x23')]){logger[_0x892c('0xb')]('Enduser\x20found!');return _[_0x892c('0x24')](_0x122032,{'phone':_0x357e3f});}else{logger[_0x892c('0xb')](_0x892c('0x2d'));return request({'uri':util[_0x892c('0xe')]('%s/api/v2/contacts',_0x2c84f6[_0x892c('0x28')]),'method':_0x892c('0x1e'),'body':{'name':_0xe04c8e,'phone':_0x357e3f}})[_0x892c('0x22')](function(_0xd1fd85){logger[_0x892c('0xb')](_0x892c('0x2e'));return _0xd1fd85;});}});}function getAuth(_0x4dce90){return util[_0x892c('0xe')](_0x892c('0x2f'),new Buffer(_0x4dce90[_0x892c('0x30')]+':X')['toString'](_0x892c('0x31')));}function request(_0x22f084){logger[_0x892c('0x32')](_0x892c('0x33'),JSON[_0x892c('0x34')](_0x22f084));return rp(_[_0x892c('0x35')](_0x22f084,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x2dd620,_0x2336eb){var _0x40e16f=[];if(_0x2dd620&&_0x2dd620[_0x892c('0x23')]>0x0){_0x40e16f=_['map'](_0x2dd620,_0x2336eb);}return _0x40e16f;}function getCustomFields(_0x1f3742,_0xf76b26){var _0x4de7e3=[];var _0x3477ad={'custom_fields':[]};if(_0x1f3742[_0x892c('0x23')]>0x0){_[_0x892c('0x36')](_0x1f3742,function(_0x4b4717){if(_0x4b4717[_0x892c('0x37')]===_0x892c('0x38')&&_0x4b4717['nameField']&&!_0x4b4717[_0x892c('0x39')]){_0x3477ad[_0x4b4717['nameField'][_0x892c('0x3a')]()]=_0x4b4717[_0x892c('0x3b')][_0x892c('0x3c')]();}else if(_0x4b4717[_0x892c('0x37')]===_0x892c('0x38')&&_0x4b4717[_0x892c('0x3d')]&&_0x4b4717[_0x892c('0x39')]){_0x3477ad[_0x892c('0x19')]['push']({'id':_0x4b4717['idField'],'value':_0x4b4717[_0x892c('0x3b')][_0x892c('0x3c')]()});}else if(_0x4b4717['type']===_0x892c('0x3e')&&_0x4b4717[_0x892c('0x3f')]&&_0x4b4717[_0x892c('0x3d')]&&_0x4b4717['customField']){_0xf76b26[_0x4b4717['variableName']]&&_0x3477ad['custom_fields'][_0x892c('0x40')]({'id':_0x4b4717['idField'],'value':_0xf76b26[_0x4b4717[_0x892c('0x3f')]][_0x892c('0x3c')]()});}else if(_0x4b4717[_0x892c('0x37')]===_0x892c('0x41')&&_0x4b4717['Variable']&&_0x4b4717[_0x892c('0x42')]['name']&&_0x4b4717[_0x892c('0x3d')]&&_0x4b4717[_0x892c('0x39')]){_0xf76b26[_0x4b4717[_0x892c('0x42')][_0x892c('0x17')][_0x892c('0x3a')]()]&&_0x3477ad[_0x892c('0x19')][_0x892c('0x40')]({'id':_0x4b4717[_0x892c('0x3d')],'value':_0xf76b26[_0x4b4717[_0x892c('0x42')][_0x892c('0x17')]['toLowerCase']()][_0x892c('0x3c')]()});}});}return _0x3477ad;}exports[_0x892c('0x43')]=function(_0x3e50da,_0x28efd7,_0x3386b8,_0xc2178e,_0x5f48ba,_0x546774){var _0x596346,_0xbbff04;_0x546774[_0x892c('0x28')]=intUtil[_0x892c('0x44')](_0x546774[_0x892c('0x28')]);_0x546774[_0x892c('0x45')]=intUtil[_0x892c('0x44')](_0x546774[_0x892c('0x45')]);if(_0x5f48ba&&_0x5f48ba[_0x892c('0x46')]){logger[_0x892c('0xb')](_0x892c('0x47'),_0x892c('0x48'));_0x28efd7['recordingURL']=util[_0x892c('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x546774[_0x892c('0x45')],_0x28efd7[_0x892c('0x49')],md5(_0x28efd7[_0x892c('0x49')]));}else{_0x28efd7[_0x892c('0x4a')]='';}headers[_0x892c('0x4b')]=getAuth(_0x546774);return getUser(_0x546774,_0xc2178e[_0x892c('0x26')])[_0x892c('0x22')](function(_0x4bf3f6){_0x596346=_0x4bf3f6;logger[_0x892c('0xb')](_0x892c('0x4c'),_0x596346['id']);return getEndUser(_0x546774,_0x28efd7[_0x892c('0x10')],_0x28efd7[_0x892c('0x11')]);})[_0x892c('0x22')](function(_0xb9daf7){_0xbbff04=_0xb9daf7;logger[_0x892c('0xb')](_0x892c('0x4d'),_0xbbff04['id']);return getTicket(_0x546774,_0x596346,_0xbbff04,_0x3386b8,_0x28efd7);})[_0x892c('0x22')](function(_0x199646){if(_0x199646&&_0x199646['id']){logger[_0x892c('0xb')](_0x892c('0x1f'));logger[_0x892c('0xb')](_0x892c('0x4e'),_0x199646['id']);logger[_0x892c('0xb')](_0x892c('0x47'),_0x892c('0x4f'));emit(util[_0x892c('0xe')](_0x892c('0x50'),_0xc2178e[_0x892c('0x17')]),_0x892c('0x51'),{'uri':util[_0x892c('0xe')](_0x892c('0x52'),_0x546774[_0x892c('0x28')],_0x199646['id'])});}})['catch'](function(_0x3b1264){logger[_0x892c('0x53')]('[QUEUE]',JSON[_0x892c('0x34')](_0x3b1264));});};exports['outbound']=function(_0x4c64d0,_0x4c4316,_0x2d1143,_0x5c9085,_0x1841e5,_0x55e1a5,_0x60ba87){var _0x594814,_0x5ccc0d;_0x55e1a5[_0x892c('0x28')]=intUtil[_0x892c('0x44')](_0x55e1a5[_0x892c('0x28')]);_0x55e1a5[_0x892c('0x45')]=intUtil[_0x892c('0x44')](_0x55e1a5['serverUrl']);if(_0x60ba87&&_0x60ba87[_0x892c('0x54')]&&_0x60ba87[_0x892c('0x54')]!==_0x892c('0x55')){logger[_0x892c('0xb')]('[OUTBOUND]',_0x892c('0x48'));_0x4c4316[_0x892c('0x4a')]=util['format'](_0x892c('0x56'),_0x55e1a5[_0x892c('0x45')],_0x4c4316[_0x892c('0x49')],md5(_0x4c4316[_0x892c('0x49')]));}headers['Authorization']=getAuth(_0x55e1a5);return getUser(_0x55e1a5,_0x5c9085[_0x892c('0x26')])[_0x892c('0x22')](function(_0x3cd7ed){_0x594814=_0x3cd7ed;logger[_0x892c('0xb')]('The\x20User\x20ID\x20is:',_0x594814['id']);return getEndUser(_0x55e1a5,_0x4c4316['destcalleridname'],_0x4c4316[_0x892c('0x57')]);})['then'](function(_0x243224){_0x5ccc0d=_0x243224;logger['info']('The\x20Enduser\x20ID\x20is:',_0x5ccc0d['id']);return getTicket(_0x55e1a5,_0x594814,_0x5ccc0d,_0x2d1143,_0x4c4316);})[_0x892c('0x22')](function(_0x1e67ed){if(_0x1e67ed&&_0x1e67ed['id']){logger[_0x892c('0xb')](_0x892c('0x1f'));logger[_0x892c('0xb')]('The\x20Ticket\x20ID\x20is:',_0x1e67ed['id']);logger['info'](_0x892c('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x892c('0x50'),_0x5c9085[_0x892c('0x17')]),_0x892c('0x51'),{'uri':util[_0x892c('0xe')](_0x892c('0x52'),_0x55e1a5[_0x892c('0x28')],_0x1e67ed['id'])});}})[_0x892c('0x59')](function(_0x12ef61){logger['error'](_0x892c('0x58'),JSON[_0x892c('0x34')](_0x12ef61));});};exports[_0x892c('0x5a')]=function(_0x25f837,_0x17f710,_0x4bbf3a,_0x2b04c1,_0x593d0d,_0x374167){var _0x4d20cc,_0x1ac11a;_0x374167['remoteUri']=intUtil[_0x892c('0x44')](_0x374167[_0x892c('0x28')]);_0x374167[_0x892c('0x45')]=intUtil['stripTrailingSlash'](_0x374167[_0x892c('0x45')]);if(_0x593d0d&&_0x593d0d[_0x892c('0x46')]){logger[_0x892c('0xb')]('['+_0x17f710[_0x892c('0x5b')][_0x892c('0x5c')]()+']',_0x892c('0x48'));_0x17f710[_0x892c('0x4a')]=util[_0x892c('0xe')](_0x892c('0x56'),_0x374167[_0x892c('0x45')],_0x17f710[_0x892c('0x49')],md5(_0x17f710[_0x892c('0x49')]));}else{_0x17f710[_0x892c('0x4a')]='';}headers[_0x892c('0x4b')]=getAuth(_0x374167);return getUser(_0x374167,'')['then'](function(_0x5c740d){_0x4d20cc=_0x5c740d;logger[_0x892c('0xb')](_0x892c('0x4c'),_0x4d20cc['id']);return getEndUser(_0x374167,_0x17f710[_0x892c('0x10')],_0x17f710[_0x892c('0x11')]);})[_0x892c('0x22')](function(_0x280ced){_0x1ac11a=_0x280ced;logger['info'](_0x892c('0x4d'),_0x1ac11a['id']);return getTicket(_0x374167,_0x4d20cc,_0x1ac11a,_0x4bbf3a,_0x17f710);})[_0x892c('0x22')](function(_0x36bfca){if(_0x36bfca){logger[_0x892c('0xb')](_0x892c('0x1f'));logger['info'](_0x892c('0x4e'),_0x36bfca['id']);}})[_0x892c('0x59')](function(_0xecca5){logger[_0x892c('0x53')]('['+_0x17f710[_0x892c('0x5b')][_0x892c('0x5c')]()+']',JSON['stringify'](_0xecca5));});};
\ No newline at end of file
+var _0x4bac=['variable','push','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','The\x20Ticket\x20ID\x20is:','[QUEUE]','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','toUpperCase','Authorization','lastevent','lodash','request-promise','md5','./util','../../../../config/environment','freshdesk','redis','defaults','localhost','application/json','emit','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','%s/api/v2/tickets','remoteUri','POST','then','info','Ticket\x20created!','validateEmail','Agent\x20found!','contact','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','debug','[HTTP]','stringify','length','forEach','type','string','nameField','customField','toLowerCase','content','toString','idField'];(function(_0x23214b,_0xd53a83){var _0x459519=function(_0x508db6){while(--_0x508db6){_0x23214b['push'](_0x23214b['shift']());}};_0x459519(++_0xd53a83);}(_0x4bac,0xd3));var _0xc4ba=function(_0x351a22,_0x4d026d){_0x351a22=_0x351a22-0x0;var _0x4492b6=_0x4bac[_0x351a22];return _0x4492b6;};'use strict';var _=require(_0xc4ba('0x0'));var rp=require(_0xc4ba('0x1'));var md5=require(_0xc4ba('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0xc4ba('0x3'));var config=require(_0xc4ba('0x4'));var logger=require('../../../../config/logger')(_0xc4ba('0x5'));config[_0xc4ba('0x6')]=_[_0xc4ba('0x7')](config['redis'],{'host':_0xc4ba('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xc4ba('0x6')]));var headers={'Content-Type':_0xc4ba('0x9'),'Accept':_0xc4ba('0x9')};function emit(_0x2d35ea,_0x2b6644,_0x5b7cd5){io['to'](_0x2d35ea)[_0xc4ba('0xa')](_0x2b6644,_0x5b7cd5);}function getTicket(_0x7b68fc,_0x692777,_0x3e8840,_0x13aabf,_0x226e73){logger['info'](_0xc4ba('0xb'));var _0x276ddc=_['merge']({'responder_id':_0x692777['id'],'requester_id':_0x3e8840['id'],'name':util[_0xc4ba('0xc')](_0xc4ba('0xd'),_0x226e73['calleridname']),'phone':_0x226e73[_0xc4ba('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xc4ba('0xf')](_0x13aabf[_0xc4ba('0x10')],_0x226e73,'\x20'),'description':intUtil[_0xc4ba('0xf')](_0x13aabf[_0xc4ba('0x11')],_0x226e73,_0xc4ba('0x12')),'tags':getTags(_0x13aabf[_0xc4ba('0x13')],_0xc4ba('0x14'))},getCustomFields(_0x13aabf[_0xc4ba('0x15')],_0x226e73));_0x276ddc[_0xc4ba('0x16')]=_[_0xc4ba('0x17')](_['keyBy'](_0x276ddc[_0xc4ba('0x16')],'id'),'value');return request({'uri':util[_0xc4ba('0xc')](_0xc4ba('0x18'),_0x7b68fc[_0xc4ba('0x19')]),'method':_0xc4ba('0x1a'),'body':_0x276ddc})[_0xc4ba('0x1b')](function(_0x430fca){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));return _0x430fca;});}function getUser(_0x38ac72,_0x468d2a){if(intUtil[_0xc4ba('0x1e')](_0x468d2a)){return request({'uri':util['format']('%s/api/v2/agents',_0x38ac72[_0xc4ba('0x19')]),'qs':{'email':_0x468d2a}})[_0xc4ba('0x1b')](function(_0x231d42){if(_0x231d42['length']){logger[_0xc4ba('0x1c')](_0xc4ba('0x1f'));return _['find'](_0x231d42,function(_0x4c48b7){return _0x4c48b7[_0xc4ba('0x20')]['email']===_0x468d2a;});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ba('0xc')](_0xc4ba('0x21'),_0x38ac72[_0xc4ba('0x19')])})['then'](function(_0x4486f1){logger[_0xc4ba('0x1c')]('Admin\x20account\x20selected.');return _0x4486f1;});}});}else{logger['info'](_0xc4ba('0x22'));return request({'uri':util['format'](_0xc4ba('0x21'),_0x38ac72['remoteUri'])})[_0xc4ba('0x1b')](function(_0x17ad6b){logger[_0xc4ba('0x1c')](_0xc4ba('0x23'));return _0x17ad6b;});}}function getEndUser(_0x41214b,_0x2c6dfc,_0x3ffbda){logger[_0xc4ba('0x1c')](_0xc4ba('0x24'),_0x3ffbda);return request({'uri':util['format'](_0xc4ba('0x25'),_0x41214b[_0xc4ba('0x19')]),'qs':{'phone':_0x3ffbda}})[_0xc4ba('0x1b')](function(_0x3d3b9b){if(_0x3d3b9b['length']){logger[_0xc4ba('0x1c')]('Enduser\x20found!');return _[_0xc4ba('0x26')](_0x3d3b9b,{'phone':_0x3ffbda});}else{logger[_0xc4ba('0x1c')](_0xc4ba('0x27'));return request({'uri':util['format']('%s/api/v2/contacts',_0x41214b[_0xc4ba('0x19')]),'method':'POST','body':{'name':_0x2c6dfc,'phone':_0x3ffbda}})[_0xc4ba('0x1b')](function(_0x1ab1b0){logger[_0xc4ba('0x1c')](_0xc4ba('0x28'));return _0x1ab1b0;});}});}function getAuth(_0x1e315f){return util[_0xc4ba('0xc')](_0xc4ba('0x29'),new Buffer(_0x1e315f[_0xc4ba('0x2a')]+':X')['toString']('base64'));}function request(_0x535382){logger[_0xc4ba('0x2b')](_0xc4ba('0x2c'),JSON[_0xc4ba('0x2d')](_0x535382));return rp(_[_0xc4ba('0x7')](_0x535382,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x26d02a,_0x857db9){var _0x20a500=[];if(_0x26d02a&&_0x26d02a['length']>0x0){_0x20a500=_['map'](_0x26d02a,_0x857db9);}return _0x20a500;}function getCustomFields(_0x2dfea3,_0x46b022){var _0x20a220=[];var _0x3bcace={'custom_fields':[]};if(_0x2dfea3[_0xc4ba('0x2e')]>0x0){_[_0xc4ba('0x2f')](_0x2dfea3,function(_0x55d1af){if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x31')&&_0x55d1af[_0xc4ba('0x32')]&&!_0x55d1af[_0xc4ba('0x33')]){_0x3bcace[_0x55d1af['nameField'][_0xc4ba('0x34')]()]=_0x55d1af[_0xc4ba('0x35')][_0xc4ba('0x36')]();}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x31')&&_0x55d1af[_0xc4ba('0x37')]&&_0x55d1af[_0xc4ba('0x33')]){_0x3bcace[_0xc4ba('0x16')]['push']({'id':_0x55d1af[_0xc4ba('0x37')],'value':_0x55d1af[_0xc4ba('0x35')][_0xc4ba('0x36')]()});}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x38')&&_0x55d1af['variableName']&&_0x55d1af['idField']&&_0x55d1af[_0xc4ba('0x33')]){_0x46b022[_0x55d1af['variableName']]&&_0x3bcace[_0xc4ba('0x16')][_0xc4ba('0x39')]({'id':_0x55d1af[_0xc4ba('0x37')],'value':_0x46b022[_0x55d1af[_0xc4ba('0x3a')]][_0xc4ba('0x36')]()});}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x3b')&&_0x55d1af[_0xc4ba('0x3c')]&&_0x55d1af[_0xc4ba('0x3c')]['name']&&_0x55d1af[_0xc4ba('0x37')]&&_0x55d1af[_0xc4ba('0x33')]){_0x46b022[_0x55d1af[_0xc4ba('0x3c')][_0xc4ba('0x14')]['toLowerCase']()]&&_0x3bcace['custom_fields'][_0xc4ba('0x39')]({'id':_0x55d1af['idField'],'value':_0x46b022[_0x55d1af['Variable'][_0xc4ba('0x14')][_0xc4ba('0x34')]()][_0xc4ba('0x36')]()});}});}return _0x3bcace;}exports['queue']=function(_0x1b72c0,_0x281b8d,_0x1f7e3b,_0x335bc3,_0x27924f,_0x1f585e){var _0x10f0f7,_0x5a04e7;_0x1f585e[_0xc4ba('0x19')]=intUtil[_0xc4ba('0x3d')](_0x1f585e[_0xc4ba('0x19')]);_0x1f585e[_0xc4ba('0x3e')]=intUtil[_0xc4ba('0x3d')](_0x1f585e[_0xc4ba('0x3e')]);if(_0x27924f&&_0x27924f[_0xc4ba('0x3f')]){logger[_0xc4ba('0x1c')]('[QUEUE]',_0xc4ba('0x40'));_0x281b8d[_0xc4ba('0x41')]=util[_0xc4ba('0xc')](_0xc4ba('0x42'),_0x1f585e[_0xc4ba('0x3e')],_0x281b8d[_0xc4ba('0x43')],md5(_0x281b8d[_0xc4ba('0x43')]));}else{_0x281b8d['recordingURL']='';}headers['Authorization']=getAuth(_0x1f585e);return getUser(_0x1f585e,_0x335bc3[_0xc4ba('0x44')])[_0xc4ba('0x1b')](function(_0x2284b2){_0x10f0f7=_0x2284b2;logger[_0xc4ba('0x1c')]('The\x20User\x20ID\x20is:',_0x10f0f7['id']);return getEndUser(_0x1f585e,_0x281b8d[_0xc4ba('0x45')],_0x281b8d[_0xc4ba('0xe')]);})[_0xc4ba('0x1b')](function(_0x5c0a4d){_0x5a04e7=_0x5c0a4d;logger[_0xc4ba('0x1c')]('The\x20Enduser\x20ID\x20is:',_0x5a04e7['id']);return getTicket(_0x1f585e,_0x10f0f7,_0x5a04e7,_0x1f7e3b,_0x281b8d);})[_0xc4ba('0x1b')](function(_0x16b2e3){if(_0x16b2e3&&_0x16b2e3['id']){logger[_0xc4ba('0x1c')]('Ticket\x20created!');logger[_0xc4ba('0x1c')](_0xc4ba('0x46'),_0x16b2e3['id']);logger[_0xc4ba('0x1c')](_0xc4ba('0x47'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ba('0xc')](_0xc4ba('0x48'),_0x335bc3[_0xc4ba('0x14')]),_0xc4ba('0x49'),{'uri':util[_0xc4ba('0xc')](_0xc4ba('0x4a'),_0x1f585e[_0xc4ba('0x19')],_0x16b2e3['id'])});}})[_0xc4ba('0x4b')](function(_0x28cd44){logger[_0xc4ba('0x4c')](_0xc4ba('0x47'),JSON[_0xc4ba('0x2d')](_0x28cd44));});};exports[_0xc4ba('0x4d')]=function(_0x13b308,_0x34a11c,_0x5de7df,_0xacd8d1,_0x478c31,_0x2317c1,_0x1bcebe){var _0x517fb9,_0x46dc11;_0x2317c1['remoteUri']=intUtil[_0xc4ba('0x3d')](_0x2317c1['remoteUri']);_0x2317c1['serverUrl']=intUtil[_0xc4ba('0x3d')](_0x2317c1['serverUrl']);if(_0x1bcebe&&_0x1bcebe['recordingFormat']&&_0x1bcebe[_0xc4ba('0x4e')]!==_0xc4ba('0x4f')){logger[_0xc4ba('0x1c')](_0xc4ba('0x50'),_0xc4ba('0x40'));_0x34a11c[_0xc4ba('0x41')]=util[_0xc4ba('0xc')](_0xc4ba('0x42'),_0x2317c1[_0xc4ba('0x3e')],_0x34a11c[_0xc4ba('0x43')],md5(_0x34a11c['uniqueid']));}headers['Authorization']=getAuth(_0x2317c1);return getUser(_0x2317c1,_0xacd8d1[_0xc4ba('0x44')])[_0xc4ba('0x1b')](function(_0x3080eb){_0x517fb9=_0x3080eb;logger['info'](_0xc4ba('0x51'),_0x517fb9['id']);return getEndUser(_0x2317c1,_0x34a11c[_0xc4ba('0x52')],_0x34a11c[_0xc4ba('0x53')]);})[_0xc4ba('0x1b')](function(_0x47333a){_0x46dc11=_0x47333a;logger['info'](_0xc4ba('0x54'),_0x46dc11['id']);return getTicket(_0x2317c1,_0x517fb9,_0x46dc11,_0x5de7df,_0x34a11c);})[_0xc4ba('0x1b')](function(_0x222e03){if(_0x222e03&&_0x222e03['id']){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));logger[_0xc4ba('0x1c')](_0xc4ba('0x46'),_0x222e03['id']);logger[_0xc4ba('0x1c')]('[OUTBOUND]',_0xc4ba('0x55'));emit(util[_0xc4ba('0xc')](_0xc4ba('0x48'),_0xacd8d1[_0xc4ba('0x14')]),_0xc4ba('0x49'),{'uri':util['format'](_0xc4ba('0x4a'),_0x2317c1['remoteUri'],_0x222e03['id'])});}})[_0xc4ba('0x4b')](function(_0x4c4592){logger[_0xc4ba('0x4c')](_0xc4ba('0x50'),JSON[_0xc4ba('0x2d')](_0x4c4592));});};exports['unmanaged']=function(_0x2a9c52,_0x5ce454,_0x4953f0,_0x422ec9,_0x320620,_0x2282c5){var _0x239dac,_0x3f3726;_0x2282c5[_0xc4ba('0x19')]=intUtil[_0xc4ba('0x3d')](_0x2282c5[_0xc4ba('0x19')]);_0x2282c5['serverUrl']=intUtil['stripTrailingSlash'](_0x2282c5[_0xc4ba('0x3e')]);if(_0x320620&&_0x320620[_0xc4ba('0x3f')]){logger[_0xc4ba('0x1c')]('['+_0x5ce454['lastevent'][_0xc4ba('0x56')]()+']',_0xc4ba('0x40'));_0x5ce454['recordingURL']=util[_0xc4ba('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2282c5[_0xc4ba('0x3e')],_0x5ce454[_0xc4ba('0x43')],md5(_0x5ce454[_0xc4ba('0x43')]));}else{_0x5ce454[_0xc4ba('0x41')]='';}headers[_0xc4ba('0x57')]=getAuth(_0x2282c5);return getUser(_0x2282c5,'')[_0xc4ba('0x1b')](function(_0x539714){_0x239dac=_0x539714;logger[_0xc4ba('0x1c')]('The\x20User\x20ID\x20is:',_0x239dac['id']);return getEndUser(_0x2282c5,_0x5ce454[_0xc4ba('0x45')],_0x5ce454[_0xc4ba('0xe')]);})[_0xc4ba('0x1b')](function(_0x6fa415){_0x3f3726=_0x6fa415;logger['info'](_0xc4ba('0x54'),_0x3f3726['id']);return getTicket(_0x2282c5,_0x239dac,_0x3f3726,_0x4953f0,_0x5ce454);})[_0xc4ba('0x1b')](function(_0x1ec779){if(_0x1ec779){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x1ec779['id']);}})[_0xc4ba('0x4b')](function(_0x4dbf26){logger[_0xc4ba('0x4c')]('['+_0x5ce454[_0xc4ba('0x58')][_0xc4ba('0x56')]()+']',JSON[_0xc4ba('0x2d')](_0x4dbf26));});};
\ No newline at end of file